9981 York-Theta Drive, North Royalton, Ohio 44133
440-237-0806 FAX: 440-237-1694 1-800-662-8765
WARRANTY
ROYALTON FOODSERVICE EQUIPMENT COMPANY WARRANTS TO THE
ORIGINAL PURCHASER THAT ANY ORIGINAL PART FOUND TO BE DEFECTIVE
IN MATERIAL OR WORKMANSHIP WILL BE REPLACED AT OUR DISCRETION
WITHIN ONE (1) YEAR FROM DATE OF SHIPMENT.
IF AUTHORIZED BY OUR SERVICE DEPARTMENT, REPLACEMENT PARTS ARE
PROVIDED F.O.B. FACTORY. THIS WARRANTY ALSO PROVIDES ONE (1) YEAR
LABOR, FROM DATE OF SHIPMENT. END-USER OR RESPONSIBLE PARTY MUST
NOTIFY ROYALTON FOOD SERVICE EQUIPMENT CO. FIRST WITH A MODEL
AND SERIAL NUMBER AND WHAT TYPE OF PROBLEM IS OCCURRING. AT THAT
TIME AUTHORIZATION WILL BE GIVEN AND PARTS WILL BE SENT TO THE
END-USER OR SERVICE AGENCY. IF THIS PROCEDURE IS NOT FOLLOWED,
END-USER WILL BE RESPONSIBLE FOR SERVICE LABOR & TRAVEL BILL.
OUR TUBULAR HEATERS HAVE A WARRANTY OF FIVE (5) YEARS. WITHOUT
PRIOR AUTHORIZATION FROM OUR SERVICE DEPARTMENT, PARTS CANNOT
BE RETURNED TO US FOR CREDIT. CREDIT IS SUBJECT TO APPROVAL BY
OUR SERVICE DEPARTMENT AFTER INSPECTION OF RETURNED PARTS.
THIS WARRANTY DOES NOT INCLUDE LABOR AND DOES NOT APPLY TO:
DAMAGED EQUIPMENT CAUSED BY SHIPPING ACCIDENTS, IMPROPER
STORAGE, INADEQUATE MAINTENANCE, NEGLECT, MISAPPLICATION,
UNAUTHORIZED ALTERATIONS, LOSSES OR DAMAGES RESULTING FROM
MALFUNCTIONS, INCLUDING LOSS OF PRODUCT, IMPROPER INSTALLATION -
NO FRYERS, BROILERS, COOK TOPS, OR ANY KIND OF HEAT SOURCE SHOULD
BE PLACED ON THE RIGHT SIDE OF THE EQUIPMENT. GLASS, LIGHT BULBS,
DOOR AND BODY GASKETS, AND MEAT PROBES ARE NOT COVERED UNDER
OUR WARRANTY.
THIS WARRANTY IS IN LIEU OF ALL WARRANTIES EXPRESSED OR IMPLIED.
FOR WARRANTY SERVICE, PLEASE CONTACT CUSTOMER SERVICE AT
ROYALTON FOODSERVICE EQUIPMENT COMPANY @ 800-662-8765
CARE AND CLEANING
The unit should be wiped down, inside and out, after each use. The control
module should be checked for dust, grime, or grease around the vent
louvers and wiped on a regular basis. Because the roasting is done at low
temperatures, there is very little grease build-up. Over time, however,
grease will begin to stick to the walls and floor of the unit. Hot soapy water
with a non-abrasive pad or oven cleaner for stainless steel is best for
cleaning the interior. For the exterior, we recommend hot soapy water with
a non-abrasive pad, or stainless steel cleaner and polish. Always wipe with
the grain. Failure to remove greasy build-up can cause bacterial growth
within the oven cavity. It can also impair the accuracy of the temperature
sensors that keep the heat cycling properly.
ο
DO NOT
Avoid getting water inside the control module, because it ruins
the electrical components and
ο NEVER locate your Royalton unit next to grease emitting
equipment such as deep fryers or griddles.
ο DO NOT block louvers or cooling fans in the control module.
Doing so will cause the unit to overheat and shut down the oven.
CLEANING PROCEDURE
use a pressure washer or water under pressure.
VOIDS THE WARRANTY.
1. Press power switch off
2. Unplug power cord.
3. Remove interior parts for cleaning (side racks, pan slides, drip pan).
4. Clean interior and exterior.
5. Replace interior parts.
6. Plug in power cord.