INSTALLATION INSTRUCTIONS
4HP14/15 SPLIT SYSTEM HEAT PUMP
(R410A REFRIGERANT)
This manual must be left with the homeowner for future reference.
This is a safety alert symbol and should never be ignored. When you see this symbol on labels or in
manuals, be alert to the potential for personal injury or death.
Table of Contents
Safety Precautions ......................................................2
Installation ...................................................................2
Electrical Connections ................................................. 5
Start-Up Procedure...................................................... 6
Operation .....................................................................7
Homeowner’s Information .........................................10
NOTE TO INSTALLING DEALER
These instructions and warranty are to be given to the
owner or displayed near the indoor air handler unit.
CAUTION
Improper installation, adjustment, alteration, service
or maintenance will void the warranty. The qualied
installer or agency must use factory-authorized kits
or accessories when added to this products. Refer to
the individual instructions included with the specic
accessory kit.
NOTE
These instructions are intended as a general guide and
do not supersede national, state or local codes in any
way.
WARNING
Installation or repairs made by unqualied persons can
result in hazards to you and others. Installation MUST
conform with local building codes and with the National
Electrical Code NFPA 70/ANSI C1-1993 or current
edition and Canadian Electrical Code Part 1 CSA C22.1.
WARNING
Before installing, modifying, or servicing system, main
electrical disconnect switch must be in the OFF position.
There may be more than 1 disconnect switch. Lock out
and tag switch with a suitable warning label. Electrical
shock can cause personal injury or death.
215 Metropolitan Drive
West Columbia, SC 29170
Save these instructions for future reference
*P506318-03*
(P) 506318-03
Page 1 of 11506318-03 Issue 1850
These units are designed for use in residential and
light commercial type buildings. Heat Pumps may only
be installed with indoor combinations listed in the Air
Conditioning, Heating and Refrigeration Institute (AHRI)
Directory of Certied Products.
Inspect the unit for any damage before installation. If
damage is found, notify the transportation company
immediately and le a concealed damage claim.
Safety Precautions
Follow all safety codes. Wear safety glasses and work
gloves. Use quenching cloth for brazing operations.
Have re extinguisher available. Read these instructions
thoroughly and follow all warning or cautions attached to
the unit.
1. Always wear proper personal protection equipment.
2. Always disconnect electrical power before removing
panel or servicing equipment.
3. Keep hands and clothing away from moving parts.
4. Handle refrigerant with caution, refer to proper MSDS
from refrigerant supplier.
5. Use care when lifting, avoid contact with sharp edges.
Installation
NOTE: In some cases noise in the living area has been
traced to gas pulsations from improper installation of
equipment.
1. Locate unit away form windows, patios, decks, etc.
where unit operation sounds may disturb customer.
2. Ensure that vapor and liquid tube diameters are
appropriate to capacity of unit.
3. Run refrigerant tubes as directly as possible by
avoiding unnecessary turns and bends.
4. Leave some slack between structure and unit to
absorb vibration.
5. When passing refrigerant tubes through the wall, seal
opening with RTV or other silicon-based caulk.
6. Avoid direct tubing contact with water pipes, duct work,
oor joists, wall studs, oors, walls, and any structure.
7. Do not suspend refrigerant tubing from joists and
studs with a rigid wire or strap which comes in direct
contact with tubing.
8. Ensure that tubing insulation is pliable and completely
surrounds vapor tube.
When outdoor unit is connected to factory-approved indoor
unit, outdoor unit contains system refrigerant charge for
operation with indoor unit of the same size when connected
by 15 ft. of eld-supplied tubing. For proper unit operation,
check refrigerant charge using charging information
located on control box cover.
NOTE: Maximum liquid-line size is 3/8 in. O.D. for all
residential applications including long lines.
Outdoor Section
Zoning ordinances may govern the minimum distance the
condensing unit can be installed from the property line.
Install on a Solid, Level Mounting Pad
The outdoor section is to be installed on a solid foundation.
This foundation should extend a minimum of 2” (inches)
beyond the sides of the outdoor section. To reduce the
possibility of noise transmission, the foundation slab
should NOT be in contact with or be an integral part of the
building foundation.
Elevate Unit
CAUTION
Accumulation of water and ice in base pan may cause
equipment damage.
Elevate unit per local climate and code requirements to
provide clearance above estimated snowfall level and
ensure adequate drainage of unit. Use snow stand in areas
where prolonged freezing temperatures are encountered.
If conditions or local codes require the unit be attached to
pad or mounting frame, tie down bolts should be used and
fastened through knockouts provided in unit base pan.
Rooftop Installations
Mount on level platform or frame 6 inches above roof
surface. Place unit above a load-bearing wall and isolate
unit and tubing set from structure. Arrange supporting
members to adequately support unit and minimize
transmission of vibration to building. Ensure roof structure
and anchoring method is adequate for location. Consult
local codes governing rooftop applications.
Roof mounted units exposed to winds above 5 mph may
require wind bafes to achieve adequate defrost. A sheet
metal bafe should be spaced 6-1/2” from the fall of the
coil. The height should cover the face of the coil and the
length should be 6” from the access panel.
NOTE: Unit must be level to within ± 1/4 in./ft. per
compressor manufacturer specications.
Clearance Requirements
When installing, allow sufcient space for airow clearance,
wiring, refrigerant piping, and service. For proper airow,
quiet operation and maximum efciency. Position so water,
snow, or ice from roof or eaves cannot fall directly on unit.
506318-03Page 2 of 11 Issue 1850
Figure 1.
Liquid Vapor
Capacity
-018 3/8” 3/8” 3/4” 3/4”
-024 3/8” 3/8” 3/4” 3/4”
-030 3/8” 3/8” 3/4” 3/4”
-036 3/8” 3/8” 7/8” 7/8”
-042 3/8” 3/8” 7/8” 7/8”
-048 3/8” 3/8” 7/8” 7/8”
-060 3/8” 3/8” 7/8” *1-1/8”
* Field supplied 7/8 x 1-1/8 connector required on both ends
of vapor tubing.
Connections
Dia.
Tube
Dia.
Connections
Dia.
Tube
Dia.
Table 1. Recommended Liquid & Vapor Tube
Diameters (in.)
DO LOCATE THE UNIT:
• With proper clearances on sides and top of unit
• On a solid, level foundation or pad
• To minimize refrigerant line lengths
DO NOT LOCATE THE UNIT:
• On brick, concrete blocks or unstable surfaces
• Near clothes dryer exhaust vents
• Near sleeping area or near windows
• Under eaves where water, snow or ice can fall directly
on the unit
• With clearance less than 2 ft. from a second unit
• With clearance less than 4 ft. on top of unit
Operating Ambient
The minimum outdoor operating ambient in cooling mode
is 55°F, and the maximum outdoor operating ambient in
cooling mode is 125°F. The maximum outdoor operating
ambient in heating mode is 66°F.
Refrigeration Line Sets
Use only refrigerant grade copper tubes. Split systems
may be installed with up to 50 feet of line set (no more than
20 feet vertical) without special consideration (see long
line set guidelines).
It is important that no tubing be cut or seals broken until you
are ready to actually make connections to the evaporator
and to the condenser section. DO NOT remove rubber
plugs or copper caps from the tube ends until ready to
make connections at evaporator and condenser. Under no
circumstances leave the lines open to the atmosphere for
any period of time, if so unit requires additional evacuation
to remove moisture.
Be extra careful with sharp bends. Tubing can “kink” very
easily, and if this occurs, the entire tube length will have
to be replaced. Extra care at this time will eliminate future
service problems.
It is recommended that vertical suction risers not be upsized. Proper oil return to the compressor should be
maintained with suction gas velocity.
Filter Drier
The lter drier is very important for proper system operation
and reliability. If the drier is shipped loose, it must be
installed by the installer in the eld. Unit warranty will be
void, if the drier is not installed.
Installation of Line Sets
DO NOT fasten liquid or suction lines in direct contact with
the oor or ceiling joist. Use an insulated or suspension
type of hanger. Keep both lines separate, and always
insulate the suction line. Long liquid line runs (30 feet or
more) in an attic will require insulation. Route refrigeration
line sets to minimize length.
DO NOT let refrigerant lines come in direct contact with
foundation. When running refrigerant lines through the
foundation or wall, openings should allow for a sound
and vibration absorbing material to be placed or installed
between tubing and foundation. Any gap between
foundation or wall and refrigerant lines should be lled with
a vibration damping material.
CAUTION
If ANY refrigerant tubing is required to be buried by state
or local codes, provide a 6 inch vertical rise at service
valve.
Page 3 of 11506318-03 Issue 1850
Before making braze connections, be sure all joints are
clean. Before heat is applied for brazing, dry nitrogen
should be owing through the tubing to prevent oxidation
and scale formation on the inside of the tubing.
The following is the recommended method for making
braze connections at the refrigerant line connections:
1. Debur and clean refrigerant tube end with emery cloth
or steel brush.
2. Insert tubing into swage tting connection.
3. Wrap wet rags over valves to protect from heat.
4. Allow dry nitrogen to ow through refrigerant lines.
5. Braze joint, using a suitable brazing alloy for copper to
copper joints.
6. Quench the joint and tubing with water using a wet
rag. Leave rag on tting body and re-wet with water to
help cool area.
Leak Check
Refrigeration lines and indoor coil must be checked for leaks
after brazing and before evacuation. The recommended
procedure is to apply a trace amount of vapor refrigerant
(approximately two ounces or 3 psig) into the line set and
indoor coil, then pressurize with 150 psig of dry nitrogen.
Use a refrigerant leak detector to check all joints. The
system may also be checked for leaks using a halide torch
or pressure and soapy solution. After completion of leak
check, relieve all pressure from system before evacuation.
Evacuating and Charging Instructions
NOTE: Intentional release of CFC or HCFC refrigerant to
the atmosphere violates Federal Law. It may also violate
State and Local Codes. Check all Federal, State and Local
Codes before proceeding.
These outdoor units are pre-charged at the factory with
adequate refrigerant to handle 15 feet of refrigerant tubing.
NOTE: DO NOT use any portion of the charge for purging
or leak testing. It is mandatory that a thorough evacuation
of the refrigeration lines and indoor coil be performed.
The liquid line and suction line service valves have been
closed after nal testing at the factory. DO NOT disturb
these valves until the lines have been leak checked
and evacuated or the charge in the unit may be lost.
1. Connect the vacuum pump to the center hose of the
manifold gauge set, the low-pressure manifold gauge
to the vapor service valve and the high pressure
manifold gauge to the liquid service valve.
NOTE: Unnecessary switching of hoses can be
avoided and complete evacuation of all lines can
be achieved by also connecting a branch hose from
the manifold gauge center port to a cylinder of the
proper refrigerant. Provide a separate shut-off valve to
vacuum pump to avoid contaminating vacuum pump
oil with refrigerant.
2. The valves should be kept in the “front seated” (closed)
position. This will allow evacuation of the refrigeration
lines and the indoor coil, without disturbing the factory
charge in the outdoor unit.
3. Follow the vacuum pump manufacturer’s instructions.
Allow the pump to operate until the system has been
evacuated down to 300 microns. Allow the pump to
continue running for an additional 15 minutes. Turn
OFF the pump and leave the connections secured to
the two (2) service valves. After 5 minutes, if the system
fails to hold 500 microns or less, check all connections
for tight t and repeat the evacuation procedure.
4. Isolate the vacuum pump from the system by closing
the shutoff valves on the gauge-set. Disconnect the
vacuum pump.
Opening Service Valves
After evacuation of the connecting lines, remove the
service valve cap and fully insert the hex wrench into the
stem. A back-up wrench is required on the valve body to
open the valve stem. Back-out counterclockwise until the
valve stem just touches the coined edge.
Wrench sizes:
• 3/8 service valve: 3/16” Hex wrench
• 3/4 service valve: 5/16” Hex wrench
• 7/8 service valve: 5/16” Hex wrench
Replace service valve cap and torque to 8-11 ft-lb on
3/8” valves; 12-15 ft-lb on 3/4” valves; 15-20 ft-lb on 7/8”
valves. Use backup wrench on valve body when torquing
valve cap.
Install Electrical Accessories
Refer to the instructions packaged with the accessories.
506318-03Page 4 of 11 Issue 1850
Electrical Connections
Control Wiring
The control voltage is 24 VAC. NEC Class I insulated 18
AWG is required for control wiring. For lengths longer than
150 feet, contact your local distributor for technical service.
WARNING
Electrical Shock Hazard!
Turn OFF electric power before connecting
unit, performing any maintenance or
removing panels or doors. More than one
disconnect may be required to turn off all
power.
FAILURE TO DO SO COULD RESULT IN
BODILY INJURY OR DEATH.
Be sure to check all local codes to determine that the unit
is installed accordance with local requirements. Consult
the National Electric Code for wire size requirements. Use
60 C wire or higher. Always provide ground connections to
the outdoor unit. Power supply must agree with rating on
unit nameplate.
Provide line voltage power supply to unit from a properly
sized disconnect switch. Route power and ground wires
from disconnect switch to unit. Line voltage connections
are made at the line side of the contactor in the control box
of the outdoor unit. Follow the appropriate wiring diagram
attached to inside of the access panel.
Proper circuit protection recommendations are indicated
on Unit Rating Plate. Time delay fuses are required to
prevent blowing due to starting current (the current in rush
when equipment starts is referred to as the Locked Rotor
Amps or (LRA). A fuse of this kind properly sized will give
maximum equipment protection.
Ensure the room thermostat is properly installed per
instructions shipped with room thermostat. Generally the
thermostat should not be exposed to sunlight, drafts or
vibration and should not be mounted on exterior walls.
Low voltage control wire connections should be made
to the screw connection terminal board mounted on the
defrost control as shown. All low voltage control wiring
must be separated from incoming power leads.
Thermostat Air Handler Heat Pump
24 VAC HOT
RED
R
R
R
R
INDOOR FAN
24 VAC COM
GREEN
G
BLUE
C
G
G
B
C
C
HEAT
STAGE 2
EMERGENCY
HEAT
W
E
WHITE
W
W1
W2
W1
L
RVS
COOLING
COOL / HEAT
STAGE 1
O
Y
ORANGE
YELLOW
O
Y1
F0000453
Figure 2.
Use copper wire only between disconnect switch and unit.
Remove access panel to gain access to unit wiring. Extend
wires from disconnect through power wiring hole provided
and into unit control box. Flexible conduit is required for the
swing out control box feature.
WARNING
The unit cabinet must have an uninterrupted or unbroken
ground to minimize personal injury if an electrical fault
should occur. The ground may consist of electrical wire
or metal conduit when installed in accordance with
existing electrical codes. Failure to follow this warning
can result in an electric shock, re, or death.
Connect ground wire to ground connection in control box
for safety. Connect power wiring to contactor.
High voltage power connections to 3-phase models is made
to “Pig Tail” leads with eld supplied splice connectors.
Heat Pump Application with Electric Heat
Emergency Heat (Heating Heat Pump)
If selector switch on thermostat is set to the emergency
heat position, the heat pump will be locked out of the
heating circuit, and all heating will be electric heat ( if
applicable). A jumper should be placed between W and
E on the thermostat so that the electric heat control will
transfer to the rst stage heat on the thermostat. This will
allow the indoor blower to cycle on and off with the electric
heat when the fan switch is in the AUTO position.
* Add Jumper on Subbase (Optional)
Page 5 of 11506318-03 Issue 1850
Start-Up Procedure
1. Check to ensure:
• Service valve and gage port caps are installed and
tightened.
• Voltage supply at unit agrees with nameplate rating.
• Field wiring connections are tight and factory wiring
has not been disturbed and are tight.
• Indoor fan motor is on correct speed tap.
2. Set thermostat selector switch to OFF and fan control
switch to “Auto” is so equipped.
3. Close electrical disconnects to energize system.
4. Set room thermostat at desired temperature. Be sure
set point is below indoor ambient temperature.
5. Set the system switch of the thermostat on COOL
(or HEAT if applicable) and fan switch for continuous
operation (ON) or AUTO, as desired. There will be
a 5 minute short cycle compressor delay on startup.
Operate unit for 15-20 minutes, then check the system
refrigerant charge.
6. Adjust refrigerant charge per “Adjusting Charge”
section.
Adjusting Charge
Factory charge is shown on the rating label located on the
access panel.
All split system heat pumps are factory charged for 15
feet of connecting line set and matched indoor fan coil.
Nameplate refrigerant charge should initially be adjusted
for line set lengths other than 15 feet. For line sets shorter
than 15 feet in length, remove charge. For line sets longer
than 15 feet, add charge. Oil charge is sufcient for all line
lengths.
Refrigeration Charge Adjustment
Liquid Line Diameter Oz. Per Linear Foot
Before nal adjustment is made to the refrigerant charge,
it is imperative that proper indoor airow be established.
Airow will be higher across a dry coil versus a wet coil.
Blower charts are calculated with a dry or wet coil basis.
Recommended airow is 350-450 CFM per ton (12,000
Btuh) through a wet coil. Refer to indoor unit instructions for
methods of determining air ow and blower performance.
The optimum method for checking the charge is by
weight. However the following methods may be used
to conrm the proper charge:
Cooling Mode
1. Operate unit a minimum of 10 minutes before checking
charge.
2. Measure liquid service valve pressure by attaching an
accurate gage to service port. Determine saturation
temp. from T/P chart.
3. Measure liquid line temperature by attaching an
accurate thermistor type or electronic thermometer to
liquid line near outdoor coil.
4. Calculate subcooling (saturation temp. measured
temp.) and compare with table on back of central box
cover.
5. Add refrigerant if subcooling is lower than table.
Recover refrigerant if subcooling is high.
6. If ambient temp is lower than 60°F, check charge in
heating mode or weigh refrigerant according to name
plate data.
Heating Mode
Check charge in heating mode if ambient temp is below
60° F. Indoor temp must be between 65° and 75° F.
Follow steps (1) to (6) above and compare with heating
mode subcooling range on the table on back of central box
cover.
Charge must be rechecked again during the cooling
season.
3/8” 0.6
* Factory charge for series is for 15’ (ft.) line sets and
matched fan coil.
Table 2.
Cold Weather Application
A cold weather accessory kit may be required for heat
pumps operating at ambient conditions below 25°F.
Supplemental heat should be provided for these conditions
due to the expected performance degeneration.
506318-03Page 6 of 11 Issue 1850
Operation
The outdoor unit and indoor blower cycle on demand
from the room thermostat. When the thermostat blower
switch is in the ON position, the indoor blower operates
continuously.
Emergency Heat Function (Room Thermostat)
An emergency heat function is designed into some room
thermostats. This feature is applicable when isolation of
outdoor unit is required or when auxiliary electric heat is
staged by outdoor thermostats. When the room thermostat
is placed in the emergency heat position, the outdoor unit
control circuit is isolated from power and eld-provided
relays bypass the outdoor thermostats. An amber indicating
light simultaneously comes on to remind the homeowner
that he is operating in the emergency heat mode.
Emergency heat is usually used during an outdoor unit
shutdown, but it should also be used following a power
outage. If power has been off for over an hour and the
outdoor temperature is below 50°F (10°C). System should
be left in the emergency heat mode at least six hours
to allow the crankcase heater sufcient time to prevent
compressor slugging. This applies only to systems with
crank case heaters.
Defrost System
The defrost system includes two (2) components: a defrost
thermostat and a defrost control.
Defrost Thermostat
The defrost thermostat is located on the outdoor coil of
most models and on the liquid line between the check/
expansion valve and the distributor on R-410A TXV
equipped models. When defrost thermostat senses 29°F
(42 on R-410A TXV’s) or cooler, the thermostat contacts
close and send a signal to the defrost control board to start
the defrost timing. It also terminates defrost when the liquid
line warms up to 60°F.
Defrost Control
The defrost control board includes the combined
functions of a time/temperature defrost control, defrost
relay, diagnostic LEDs and terminal strip for eld wiring
connections.
The control provides automatic switching from normal
heating operation to defrost mode and back. During
compressor cycle, the control accumulates compressor run
times at 30-, 60-, or 90-minute eld-adjustable intervals.
If the defrost thermostat is closed when the selected
compressor run time interval ends (call for defrost), the
defrost relay is energized and defrost begins. The factory
setting is 90 minutes which is the optimum efciency
setting.
Figure 3. Outdoor Unit Defrost Control Board
Defrost Control Timing Pins
Each timing pin selection provides a different accumulated
compressor run time period for one defrost cycle. This
time period must occur before a defrost cycle is initiated.
The defrost interval can be adjusted to 30 (/T1), 60 (T2),
or 90 (T3) minutes. If the timing selector jumper is not in
place the control defaults to a 90-minute defrost interval.
The maximum defrost period is 14 minutes and cannot be
adjusted.
A TEST option is provided for troubleshooting. The TEST
mode may be started any time the unit is in the heating
mode and the defrost thermostat is closed or jumpered. If
the jumper is in the TEST position at power-up, the control
will ignore the test pins. When the jumper is placed across
the TEST pins for 2 seconds, the control will enter the
defrost mode. If the jumper is removed before an additional
5 second period has elapsed (7 seconds total), the unit will
remain in defrost mode until the defrost thermostat opens
or 14 minutes have passed. If the jumper is not removed
until after the additional 5 second period has elapsed, the
defrost will terminate and the test option will not function
again until the jumper is removed and re-applied.
Time Delay
The timed-off delay is 5 minutes long. The delay help to
protect the compressor from short-cycling in case the
power to the unit is interrupted or a pressure switch opens.
The delay is bypassed by placing the timer select jumper
across the TEST pins for 0.5 seconds.
Pressure Switch Circuit
The defrost control incorporates 2 pressure switch circuits.
The high pressure switch connects to the boards HI PS
terminals. The low pressure switch is factory installed.
Page 7 of 11506318-03 Issue 1850
During a single demand cycle, the defrost control will lock
out the unit after the fth time that the circuit is interrupted
by any pressure switch wired to the control board. In
addition, the diagnostic LEDs will indicate a locked-out
pressure switch after the fth occurrence of an open
pressure switch. The unit will remain locked out until power
to the board is interrupted, then re-established or until the
jumper is applied to the TEST pins for 0.5 seconds.
NOTE: The defrost control board ignores input from the
low-pressure switch terminals as follows:
• During the TEST mode,
• During the defrost cycle,
• During the 90 second start-up period,
• And for the rst 90 seconds each time the reversing
valve switches heat/cool modes. If the TEST pins are
jumpered and the 5 minute delay is being by-passed,
the LO PS terminal signal is not ignored during the 90
second start-up period.
Diagnostic LEDs
The state (Off, On, Flashing) of two LEDs on the defrost
board (DS1 [Red] and DS2 [Green]) indicate diagnostics
conditions that are described in Table 3.
Mode Green LED (DS2) Red LED (DS1)
No power to control Off Off
Normal operation /
power to control
Anti-short cycle
lockout
Low pressure switch
fault
Low pressure switch
lockout
High pressure switch
fault
High pressure switch
lockout
Simultaneous slow ash
Alternating slow ash
Off Slow ash
Off On
Slow ash Off
On Off
Table 3.
Defrost Board Pressure Switch Connections
The unit’s automatic reset pressure switches (LO PS - S87
and HI PS - S4) are factory-wired into the defrost board on
the LO-PS and HI-PS terminals, respectively.
Low Pressure Switch (LO-PS) — When the low pressure
switch trips, the defrost board will cycle off the compressor,
and the strike counter in the board will count one strike.
The low pressure switch is ignored under the following
conditions:
• during the defrost cycle and 90 seconds after the
termination of defrost
• when the average ambient sensor temperature is
below 15° F (-9°C)
• for 90 seconds following the start up of the compressor
• during “test” mode
High Pressure Switch (HI-PS) — When the high pressure
switch trips, the defrost board will cycle off the compressor,
and the strike counter in the board will count one strike.
Defrost Board Pressure Switch Settings
• High Pressure (auto reset) - trip at 590 psig; reset at
418.
• Low Pressure (auto reset) - trip at 25 psig; reset at 40.
5-Strike Lockout Feature
The internal control logic of the board counts the pressure
switch trips only while the Y1 (Input) line is active. If a
pressure switch opens and closes four times during a Y1
(Input), the control logic will reset the pressure switch trip
counter to zero at the end of the Y1 (Input). If the pressure
switch opens for a fth time during the current Y1 (Input),
the control will enter a lockout condition.
The 5-strike pressure switch lockout condition can be reset
by cycling OFF the 24-volt power to the control board or by
shorting the TEST pins between 1 and 2 seconds. All timer
functions (run times) will also be reset.
If a pressure switch opens while the Y1 Out line is engaged,
a 5-minute short cycle will occur after the switch closes.
Compressor Delay
The defrost board has a eld-selectable function to reduce
occasional sounds that may occur while the unit is cycling
in and out of the defrost mode. When a jumper is installed
on the DELAY pins, the compressor will be cycled off for
30 seconds going in and out of the defrost mode. Units are
shipped with jumper installed on DELAY pins.
NOTE: The 30 second compressor delay feature (known
as the quiet shift) must be deactivated during any unit
performance testing. The feature is deactivated by
removing the jumper located on the compressor delay pins
on the control board mounted inside the unit control box.
This feature is optional for the homeowner, but may impact
testing performance.
506318-03Page 8 of 11 Issue 1850
Figure 4. H/P 14/15 SEER Wiring Diagram
Page 9 of 11506318-03 Issue 1850
Homeowner’s Information
WARNING
ELECTRICAL SHOCK HAZARD!
Turn OFF electric power to unit before performing any
maintenance or removing panels or doors.
FAILURE TO DO SO COULD RESULT IN BODILY
INJURY OR DEATH.
Heat Pump Operation
Your new heat pump has several characteristics that you
should be aware of:
• Heat pumps satisfy heating demand by delivering large
amounts of warm air into the living space. This is quite
different from gas-or oil-red furnaces or an electric
furnace which deliver lower volumes of considerably
hotter air to heat the space.
• Do Not be alarmed if you notice frost on the outdoor
coil in the winter months. Frost develops on the outdoor
coil during the heating cycle when temperatures are
below 45°F. An electronic control activates a defrost
cycle lasting 5 to 15 minutes at preset intervals to clear
the outdoor coil of the frost.
• During the defrost cycle, you may notice steam rising
from the outdoor unit. This is a normal occurrence.
The thermostat may engage auxiliary heat during the
defrost cycle to satisfy a heating demand; however,
the unit will run to normal operation at the conclusion
of the defrost cycle.
In case of extended power outage...
If the outdoor temperature is below 50°F and power to your
outdoor unit has been interrupted for 6 hours or longer,
observe the following when restoring power to your heat
pump system.
• Set the room thermostat selector to the “Emergency
Heat” setting to obtain temporary heat for a minimum
of 6 hours. This will allow system refrigerant pressures
and temperatures enough time to return to a stabilized
condition.
• In Emergency Heat mode, all heating demand is
satised by auxiliary heat; heat pump operation is
locked out. After a 6 hour “warm-up” period, the
thermostat can then be switched to the “Heat” setting
and normal heat pump operation my resume.
• Heat pumps (in the cooling mode) remove humidity
from your home. Depending on the amount of moisture
in the air inside your home, water will trickle from the
condensate drain of the cooling coil.
Thermostat Operation
The wall-mounted thermostat controls your air conditioner.
The thermostat is available in various congurations from
different manufacturers. The information below is typical for
most thermostats. Ask your dealer for specic information
regarding the model of thermostat installed.
Temperature Setting Levers
Most heat pump thermostats have 2 temperature selector
levers: one for heating and one for cooling. Set the levers or
dials to the desired temperature set points for both heating
and cooling. Avoid frequent temperature adjustment;
turning the unit off and back on before pressures equalize
puts stress on the unit compressor.
On heat pump systems, increasing your thermostat setting
by more than 2 degrees may cause supplemental heaters
to turn on, reducing potential energy savings.
Fan Switch
In AUTO or INT (intermittent ) mode, the blower operates
only when the thermostat calls for heating or cooling. This
mode is generally preferred when humidity control is a
priority. The ON or CONT mode provides continuous indoor
blower operation, regardless of whether the compressor or
auxiliary heat are operating. This mode is required when
constant air circulation or ltering is desired.
System Switch
Set the system switch for heating, cooling or auto
operation. The auto mode allows the heat pump to
automatically switch from heating mode to cooling mode to
maintain predetermined comfort settings. Many heat pump
thermostats are also equipped with an emergency heat
mode which locks out heat pump operation and provides
temporary heat supplied by the auxiliary heat.
Indicating Light
Most heat pump thermostats have an amber light
which indicates when the heat pump is operating in the
emergency heat mode.
Temperature Indicator
The temperature indicator displays the actual room
temperature.
Fan Control
For fan control your thermostat may have a Fan Selection
Switch that allows you to run the fan continuously or cycle
it automatically with the heating or cooling system. Switch
the lever to ON for continuous operation and to AUTO for
automatic cycling.
For maximum comfort satisfaction and continual air
cleaning/ltering, constant fan operation is recommended.
On models without a fan Selection Switch, the fan will cycle
with the outdoor unit.
506318-03Page 10 of 11 Issue 1850
Important System Information
• Your system should never be operated without a clean
air lter properly installed.
• Return air and supply air registers should be free from
restrictions or obstructions to allow full ow of air.
of the air. Clogged condenser coils will lower the efciency
of your unit and could cause damage to the condenser.
Periodically, debris should be brushed from the condenser
coils.
Regular Maintenance Requirements
Your system should be regularly inspected by a qualied
service technician. These regular visits may include
(among other things) checks for:
• Motor operation
• Ductwork air leaks
• Coil & drain pan cleanliness (indoor & outdoor)
• Electrical component operation & wiring check
• Proper refrigerant level & refrigerant leaks
• Proper airow
• Drainage of condensate
• Air lter(s) performance
• Blower wheel alignment, balance & cleaning
• Primary & secondary drain line cleanliness
• Proper defrost operation (heat pumps)
There is some routine maintenance procedures you can do
to help keep your system operating at peak performance
between visits.
Air Filter
Inspect air lters at least monthly and replace or clean as
required. Disposable lters should be replaced. Washable
lters may be cleaned by soaking in mild detergent and
rinsing with cold water. Replace lters with the arrows
pointing in the direction of airow. Dirty lters are the most
common cause of poor heating / cooling performance and
compressor failures.
Indoor Coil
If the system has been operated with a clean lter in place,
it should require minimal cleaning. Use a vacuum cleaner
and soft brush attachment to remove any accumulation of
dust from the top and underside of the nned coil surface.
However, perform this maintenance only when the coil is
completely dry.
If the coil cannot be cleaned by this method, call your
dealer for service. It may need a detergent solution and
rinsing with water for cleaning, which may require coil
removal. You should not attempt this yourself.
WARNING
SHARP OBJECT HAZARD!
Condenser coils have sharp edges. Wear adequate
body protection on body extremities (e.g. gloves).
FAILURE TO FOLLOW THIS WARNING COULD
RESULT IN BODILY INJURY.
Use a soft bristle brush with light pressure only. DO NOT
damage or bend condenser coil ns. Damaged or bent ns
may affect unit operation.
Painted Surfaces
For maximum protection of the unit’s nish, a good grade
of automobile wax should be applied every year. In
geographical areas where water has a high concentration
of minerals (calcium, iron, sulfur, etc.). It is recommended
that lawn sprinklers not be allowed to spray the unit. In
such applications, the sprinklers should be directed away
from the unit. Failure to follow this precaution may result
in premature deterioration of the unit nish and metal
components.
In sea coast areas, special maintenance is required due
to the corrosive atmosphere provided by the high salt
concentration in ocean mists and the air. Periodic washing
of all exposed surfaces and coil will add additional life to
your unit. Please consult your installing dealer for proper
procedures in your geographic area.
IF YOUR SYSTEM DOES NOT WORK, BEFORE
REQUESTING A SERVICE CALL:
1. Ensure thermostat is set below (cooling) or above
(heating) room temperature and that the system lever
is in the “COOL”, “HEAT” or “AUTO” position.
2. Inspect your return air lter: If it is dirty your air
conditioner may not function properly.
3. Check indoor and outdoor disconnect switches.
Conrm circuit breakers are ON or that fuses have not
blown. Reset breakers/replace fuses as necessary.
4. Inspect the outdoor unit for clogged condenser coils,
(grass cuttings, leaves, dirt, dust or lint). Ensure that
branches, twigs or other debris are not obstructing the
condenser fan.
Condensate Drain
During cooling season check at least monthly for free ow
of drainage and clean if necessary.
Condenser Coils
Grass cuttings, leaves, dirt, dust, lint from clothes dryers,
and fall off from trees can be drawn into coils by movement
IF YOUR SYSTEM STILL DOES NOT OPERATE,
CONTACT YOU SERVICING DEALER.
Be sure to describe the problem, and have the model and
serial numbers of the equipment available.
If warranted replacements parts are required, the warranty
must be processed through a qualied distribution location.
Page 11 of 11506318-03 Issue 1850
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