Royal RC40 User Manual

TABLE OF CONTENTS

Introduction .......................................................................................... 2 - 3

Specifications and Features .......................................................................3

Safety Instructions ......................................................................................4

Parts List ....................................................................................................4

Quick Set-Up ........................................................................................ 5 - 6

Scale Prompts ...................................................................................... 7 - 9

Keyboard Layout ...................................................................................... 10

Basic Operations ...................................................................................... 11

Low Battery Warning ............................................................................... 11

Unit of Measure ........................................................................................ 12

Weighing an Object ................................................................................. 13

Tare Function .......................................................................................... 13

Hold Function ........................................................................................... 14

Updating PC Software and Files ............................................................... 15

Determining a Shipping Rate on the PC ................................................... 15

Downloading Updated Files from PC to Scale .................................. 16 - 17

Manual Weight Input ................................................................................. 18

Determining a Shipping Rate on the Scale ....................................... 19 - 22

Adding Services ................................................................................ 23 - 24

Price Comparison ............................................................................. 25 - 26

Exiting the “Shipping Rate” Mode / Clearing the Scale ........................... 26

Warranty and Service ....................................................................... 27 - 28

Terms and Conditions .............................................................................. 29

Software Licensing Agreement ................................................................. 30

1

INTRODUCTION

C

We recommend that you read this manual carefully to become familiar with the operation of the
product. The manual explains, in simple steps, how to set-up, operate and maintain your new
scale. Please retain this guide for further reference.

If you have questions regarding the RC40 set-up or operation, please call Royal Customer Service,
toll-free, at 1-800-272-6229; or visit Royal’s web site at http://www.royal.com.

This product is an electronic, rate calculating shipping scale that weighs parcels up to 40 pounds
and calculates the shipping rates of various carriers and shipping methods. Carriers include the
U.S. Postal Service (USPS), United Parcel Service (UPS®), Federal Express (FedEx®), and
Airborne Express. The RC40 can compare shipping charges between the various carriers and for
different shipping methods, such as standard ground service, two-day, overnight express, etc.
The shipping charges or postage rates will depend on the package’s weight and the origin and the
destination zip codes; the two zip codes determine a zone for each carrier. The scale will
internally store all the Rate tables and Zip Code and Zone tables to allow you to easily check
shipping charges on the scale. The RC40 is also designed to update the Zip Code and Zone
tables and the various rate charts it uses directly from the Internet by downloading the necessary
files from the Internet to your PC and then transferring the latest files from your PC directly to the
scale through an RS232 port (PC-based RC40 software and RS232 Serial Cable included). This
provides you with quick and easy update capabilities.

ongratulations on the purchase of your new Royal RC40 Rate Calculating Shipping Scale.

IMPORTANT NOTICE:

The RC40 Scale is a stand-alone unit, and a PC is not required for the day-to-day
operations of the scale. However, access to an IBM compatible PC and the Internet
is required to periodically update the RC40 Scale and the RC40 PC-baed Software.

Royal has made every effort to ensure that the most-up-to-date and accurate postal and shipping
information is used in the RC40 Scale and its associated PC software. However, rates and zones
by each of the various carriers are subject to updates and changes at any time. As described in
more detail in the Quick Set-up section of this manual, we very strongly recommend that the first
thing you do is install the PC-based RC40 software and update the PC software and the RC40
Scale. This will ensure that the most current and accurate information is used in the PC software
and the scale; and that you are updated with any changes that may have occurred between the
time of production and the time you purchased and installed the scale.

IMPORTANT NOTICE:

It is highly recommend that you periodically check for any updates by performing a
“Download from the Internet” from the PC-based software, and immediately update
the RC40 Scale if any updates were downloaded from the Internet to your PC
software.

2

INTRODUCTION (continued)

IMPORTANT NOTICE:

Please note that the rates provided are for reference and informational purposes
only. It is not intended that the rates be used or relied upon for any commercial use.

Rates are also subject to change at any time without notice.

In addition, the RC40 Scale and the accompanying PC software provide you with the various carriers’
published rates. If you have an account or any arrangements set-up with the carrier(s), they may
extend discounts to you that the Royal RC40 Scale does not calculate in the rate it displays.
Conversely, the scale can calculate temporary surcharges the carriers may impose, such as a
temporary fuel surcharge; however you must manually set the correct amount of any such
surcharges for each carrier in the PC software before performing a download to the scale.

SPECIFICATIONS

SPECIFICATIONS and FEATURES

MODEL: RC40
PCUA #17024Q
UPC CODE: 0-22447-17024-5

TYPE: ELECTRONIC, RATE CALCULATING SCALE

DISPLAY: LCD

POWER: 9V 100mA AC-ADAPTER OR TWO 9-VOLT
BATTERIES

AUTO SHUT-OFF: AUTO SHUT-OFF FEATURE WILL ACTIVATE
AFTER 120 SECONDS OF INACTIVITY OR
NO WEIGHT

WEIGHT CAPACITY: 40 LBS. (18KG.) MAXIMUM

RESOLUTION (INCREMENTS): 0.2 OZ. (5 GRAMS)

ACCURACY: +/-1.0 OZ. (25 GRAMS)

UNITS OF MEASURE: POUNDS AND/OR OUNCES:
(USER SELECTABLE) (LB-OZ, OZ. ONLY OR LB. ONLY)

METRIC: (KG.-G).

OPERATING TEMPERATURE: 0-40 DEGREES CENTIGRADE /
32-104 DEGREES FAHRENHEIT

UNIT DIMENSIONS: 10” x 11.25” x 2.25”

BOX DIMENSIONS: 14.75” x 11.375” x 3.75”

UNIT WEIGHT: 4.5 LBS.

BOX WEIGHT: 6.5 LBS.

NOT LEGAL FOR TRADE

3

SAFETY INSTRUCTIONS AND PARTS LIST

Always follow basic safety precautions when using this product to reduce risk of injury, fire, or electric shock.

1. Read and understand all instructions in the owner’s manual.

2. Do not install the RC40 in places subject to high humidity and excessive dust, in areas exposed to direct

sunlight or in places subject to temperatures below 32°F (0°C) or above 104°F (40°C).

3. Unplug this product from wall outlets before cleaning.

4. Do not use this product near water or when you are wet. If the product comes in contact with any liquids,

unplug the line cord immediately. Do not plug the product back in until it has been dried thoroughly.

5. Install the product securely on a stable, level surface.

6. Install this product in a protected location where no one can step on or trip over the power cord. Do not place

objects on the cord that may cause damage or abrasion.

7. The scale should not be placed on a porous surface or one that has been treated with a substance that may

interact with the rubber feet. Depending on the surface or cleaning solution, the composition of the rubber

may leave marks on the surface. As a precaution, do not place the scale on any valuable surface, such as

antique or precious/fine wood tables, desks, etc.

8. Remember to save your sales receipt in case you need warranty service. Complete and return the enclosed

Warranty Registration Card or register your warranty on-line at http://www.royal.com. If this product does not

operate normally, refer to the Warranty and Service section of this instruction manual.

9. Do not store or keep any weight or items on the scale for long periods of time. For long term storage,

shipping or any transport, the scale should be packed in its original box and packaging.

10. CAUTION: The total weight on the scale may NOT exceed 40-pounds (18-kilograms); otherwise the scale

may be damaged.

SAVE THESE INSTRUCTIONS & THE SALES RECEIPT

PARTS LIST

Make sure your RC40 includes the items listed below:

• AC Adapter (9V 100mA)

• RS232 Serial Cable

• CD-ROM with PC Software

• Instruction Manual

• Warranty Card

9-Volt Batteries not included

4

QUICK SET-UP

The following is a brief but complete set of instructions for getting your scale ready for use.

On the RC40 Scale:

1) Remove all packing material; specifically remove any packing material (protective plastic tabs
marked “REMOVE”) from around or under the scale platform.

2) Plug in the AC adapter provided with the scale. The AC adapter must be used for this initial
set-up and any future downloads to the scale. Do NOT use battery power during this initial set­up or any future download process.

3) Connect one end of the RS232 Serial Cable (provided with the RC40) to the scale and connect
the other end to a serial port on the PC.

4) Turn on, re-boot or restart the PC.

On the PC:

5) Install the RC40 PC Software on the CD-ROM included in the box with the scale.
a) Insert the CD into your PC’s CD-ROM drive. It should start automatically; make sure you

are not running any other programs. If after one minute the CD has not started, then:

1. Select “Run” from the “Start” menu.

2. Click “Browse” and navigate to your CD-ROM drive.

3. Select the file “SetupRC40.exe” on the CD-ROM and click “Open”.

4. Click “OK”.

Once the software installation is complete, you will need to customize the software and the scale
for your shipping needs and update them with the latest and most current information.

6) Connect to the Internet or dial-up your Internet service provider so that you are on-line.

7) From your desktop, double click on the RC40 Scale icon, if you didn’t already launch the
program at the end of the install process.

8) Click on the “Disclaimers” button and read through the Software License Agreement and the
User Agreement regarding the Use of the Rates before proceeding. When completed, click
“OK” if you agree to the terms and conditions of these agreements.

9) Click on the “Download latest rates from Internet” button. The software will automatically
contact the appropriate Internet site and download any updates. Follow any directions or
prompts on the PC screen, if any appear.

10) Click on the “Update RC40 scale” button. The “RC40 Scale rate update settings” screen will
appear. This screen allows you to customize the setting of the RC40 scale for your needs.
a) Enter up to five origin (ship-from) zip codes. A maximum of five origin zip codes can be

used in the RC40 Scale. The first zip code, labeled “default”, should be your primary
shipping location since it will be used as the default zip code in the scale.

5

QUICK SET-UP (continued)

b) Select or un-select the carriers that you wish to download to the scale; all four carriers’

rates and information are already selected by default to be downloaded to the scale when
you first use the software.

c) Click on the “Set surcharges” button to set any surcharges for each carrier, such as a fuel

surcharge, which may be temporarily charged in addition to published shipping rates.

d) Set the correct COM Port through which the scale is connected to your PC via the serial

cable.
e) Click on the “Update RC40 scale” button.
f) Follow the instructions on the PC screen or the following Steps 11 through 14.

On the Scale:

11) Press the on key. All the display segments will light for 1 second.

12) The Version Number will then display for 2 seconds. Press the hold key on the front panel of
the scale within these 2 seconds, while the Version number is displayed on the screen.
“DOWNLOAD ?” will appear on the display.

On the PC:

13) Press the “OK” button on the “RC40 Rate Update” screen prompt that should appear on your
PC screen after a few minutes.

On the Scale:

14) Immediately press the enter key. “DOWNLOADING” will now appear on the scale display.

After the download is complete, the scale will automatically shut-off. Another prompt will appear
on your PC screen advising you whether the download to the scale was successful or not. Follow
any directions on the PC. If the download was successful, you are now ready to use the scale.

6

Please refer to the rest of this instruction manual for more detailed instructions on how to use the
scale.

SCALE PROMPTS

The following is a list of all the scale display prompts and messages in the RC40 at the time of
production. Prompts may be added, removed or changed at any time without notice or may vary
from this list in the future. In addition, the descriptions of the various services offered by each
carrier, especially with regards to delivery times and any weight limits are accurate at the time of
production and are subject to change by the individual carriers at any time without notice. Royal
is not responsible for any changes to services offered, weight limits, delivery times or guarantees
made by the carriers.

7

DISPLAY MESSAGE
ABBREVIATIONS

COD
DES ZIP
DOWNLOAD ?
DOWNLOADING
FEE $xx.xx ?
INSURANCE
INVALID

NO
ORG ZIP
OUT OF RANGE

SAVE TO Mx ?

SERVICE END
VALUE $
VALUE ERROR

VER X.xx
YES

ZONE

DESCRIPTIONS

Cash On Delivery
Destination or Ship-To Zip Code
Would you like to continue with a download from the PC?
The scale is downloading information from the PC.
Fee for additional or optional service, such as insurance or C.O.D.
Optional Insurance Coverage (Declared Value)
Selected service is not available to or from the specified zip codes, or there is some

other entry error.
No / Clear

Origin or Ship-From Zip Code
Weight is out of valid range – object on scale is either over 40 pounds or the scale

platform needs to be reset. Remove all weight from the scale platform. Press the
tare key. The scale should now read “0.0ozs.” and the scale can be used as normal.
Should the current shipping rate information be saved to the scale’s memory in the
displayed memory location (either M1, M2 or M3)?
No other additional services available.

Package value for insurance or amount to collect for C.O.D.
Selected service is not available to or from the specified zip codes, or there is some

other entry error.
Software Version Number

Yes / Enter
Zone for the carrier based on the origin and destination zip codes.

USPS United States Postal Service (U.S. Mail®)

1ST CLASS
PRIORITY
EXPRESS
PARCEL
BOUND PRINT
MEDIA MAIL
CANADA
MEXICO
INTL

CERTIFIED
CONFIRMATION
DELIVRY CONF
REGISTERED
RTN RCPT
RTN RCPT MER
SIGNATURE

First-Class Mail® (up to 13-ounces)
Priority Mail™
Express Mail®
Parcel Post (Third Class Mail)
Bound Printed Matter rates (check with USPS for rules and restrictions)
Media Mail rates (check with USPS for rules and restrictions)
International Airmail of Letter-Post to Canada only (up to 4-pounds only) (Zone 1)
International Airmail of Letter-Post to Mexico only (up to 4-pounds only) (Zone 2)
International Airmail of Letter-Post to all other countries around the world (Zones 3, 4

or 5 are determined by the specific destination country – please refer to the INTL
Country Code list in the RC40 PC-based software for each country’s proper zone) (up
to 4-pounds only)
Certified Mail

Delivery Confirmation Service
Delivery Confirmation Service
Registered Mail
Return Receipt Requested (usually used in conjunction with Certified Mail)
Return Receipt for Merchandise Service
Signature Confirmation Service

8

FEDEX Federal Express®

FIRST LTR
FIRST
PRIORITY LTR
PRIORITY
STANDARD LTR
STANDARD
2ND DAY LTR
2ND DAY
EXP SAVR LTR
EXP SAVR

GROUND

HOME

First Overnight Letter Envelope (by 8 am next business day) (up to 8-ozs.)
First Overnight Package (by 8 am next business day)
Priority Overnight Letter Envelope (by 10:30 am next business day) (up to 8-ozs.)
Priority Overnight Package (by 10:30 am next business day)
Standard Overnight Letter Envelope (by 3 pm next business day) (up to 8-ozs.)
Standard Overnight Package (by 3 pm next business day)
2Day Letter Envelope (by 4:30 pm second business day)
2Day Package (by 4:30 pm second business day)
Express Saver Letter (by 4:30 pm third business day)
Express Saver Package (by 4:30 pm third business day)

FedEx® Ground to and from a Commercial / Business Address (available in select
areas in the Continental US only) - See the FedEx Website for delivery schedule and
additional information.
FedEx® Ground to a Residential Address (available in select areas in the Continental
US only) - See the FedEx Website for delivery schedule and additional information.

UPS® United Parcel Service®

EARLY AM LTR

EARLY AM
NEXT DAY LTR

NEXT DAY AIR
AIR SAVER LT

AIR SAVER
2 DAY AM LTR
2 DAY AM
2 DAY LTR
2 DAY
3 DAY SEL

GROUND

RESIDENTIAL

Early A.M.® Overnight Letter Envelope (by 8 am next business day) (No weight limit,
but must fit in UPS Letter Envelope.)
Early A.M.® Overnight Package (by 8 am next business day)

Standard Overnight Letter Envelope (by 10:30 am next business day) (No weight
limit, but must fit in UPS Letter Envelope.)
Standard Overnight Letter Envelope (by 10:30 am next business day)

Air Saver Overnight Letter Envelope (by 3 pm next business day) (No weight limit, but
must fit in UPS Letter Envelope.)
Air Saver Overnight Package (by 3 pm next business day)

2-Day A.M. Letter Envelope (by 12:00 noon second business day) (up to 10-ozs.)
2-Day A.M. Package (by 12:00 noon second business day)
2-Day Letter Envelope (by end of second business day) (up to 10-ozs.)
2-Day Package (by end of second business day)
3 Day Select® Service to a Commercial / Business Address (by end of third business

day) - the default setting is to a Commercial / Business Address, please select
RESIDENTIAL under additional SERVICES for delivery to a Residential Address
Standard Ground Service - the default setting is to a Commercial / Business Address
(see the UPS® Website for delivery schedule)

Additional Service Fee for delivery of a package to a Residential or Home Address

AIRBORNE Airborne Express

EXPRESS LTR

EXPRESS
NEXT AFT LTR
NEXT AFT
SECOND DAY L
SECOND DAY

Express Overnight Letter Envelope (usually by 10:30 am next business day) (up to 8­ozs.)
Express Overnight Package (usually by 10:30 am next business day)

Overnight Letter Envelope (next business afternoon delivery) (up to 8-ozs.)
Overnight Package (next business afternoon delivery) (up to 5-lbs.)
2-Day Letter Envelope (by 5:00 pm second business day) (up to 8-ozs.)
2-Day Package (by 5:00 pm second business day)

SCALE PROMPTS (continued)

9

SCALE PROMPTS (continued)

For further clarification to the information listed on the previous pages or any additional information
regarding the carriers and their services offered, rates, discounts, services levels, delivery times
and guarantees, regulations, restrictions, delivery limitations and optional services, please contact
the respective carriers directly. Additional information and contact information may be found at
each carrier’s web site:

United States Postal Service (USPS) www.usps.com
Federal Express (FedEx) www.fedex.com
United Parcel Service (UPS) www.ups.com
Airborne Express www.airborne.com

Please note that all rates quoted by the scale and PC software for UPS and Federal Express are
valid only for shipping within the 50 states of the United States. Rates quoted by the scale and PC
software for Airborne Express are valid only for shipping within the Contiguous United States (the
lower 48 States) and are not valid for shipping to or from Hawaii (HI) or Alaska (AK). Please
check with each carrier for further information regarding shipments not handled by the scale or PC
software, such as those mentioned above or shipments to U.S. Military zip codes (APO, FPO, etc.),
Puerto Rico (PR), the U.S. Virgin Islands (VI), Guam (GU), all other U.S. Territories and
Possessions and all foreign countries or international locations.

FedEx and Federal Express are registered trademarks of Federal Express Corporation. UPS is a
registered trademark of United Parcel Service of America, Inc. U.S.Mail, First-Class Mail, Express
Mail and Priority Mail are registered trademarks or trademarks of the United States Postal Service.
Airborne is a trademark or service mark of Airborne Express. All other trademarks, registered
trademarks and service marks are the property of their respective holders.

10