Royal LINEA 16, LINEA 32 User Manual

CompanionLink User's Guide

© COPYRIGHT 2001 BY COMPANIONLINK SOFTWARE, INC. ALL RIGHTS RESERVED.

CompanionLink is a Trademark of CompanionLink Software, Inc. Other brands are trademarks of their respective holders.

License Agreement

COPYRIGHT. CompanionLink and all products created by CompanionLink Software, Inc. (the Software) are owned by CompanionLink Software,
terms of this license. If you do not agree with this license, you may return all materials to CompanionLink Software within 30 days for a full refund.

mpanionLink Software grants you the right to install and use the program for the

user license is for five people). You may

multiple computers, or use it with multiple organizers, provided that each installation is specifically for the correct number

sion from CompanionLink Software.

MEDIA REPLACEMENT. CompanionLink Software warrants the physical media on which the software is distributed. Any such media that is not

riod of 90 days from the date of receipt. Any implied warranties on the software are limited to 90 days. Some states do not

either (a) return of the price paid or (b) repair or replacement of the software that does not meet CompanionLink Software's Limited Warranty and

is returned to CompanionLink Software with a copy of your receipt. This Limited Warranty is void if failure of the software has resulted from

ose, with respect to the software and the accompanying written materials. This limited

software or its suppliers be liable for any damages whatsoever (including,

ntal

Inc. and are protected by United States copyright laws and treaty provisions. By purchasing this software, you are agreeing to be bound by the

GRANT OF LICENSE. With your purchase of CompanionLink, Co
specific number of people that have purchased licenses (i.e. a single license is for one person, and a five­install CompanionLink on
of licensed users.

RESTRICTIONS. You may not make copies of this guide, or of any page in this guide, without written permis
You may not decompile or reverse engineer the Software.

readable in any way will be replaced without charge.
GOVERNING LAW. The laws of the State of Oregon govern this license agreement.
RIGHTS. CompanionLink Software retains all rights not expressly granted. Nothing in this license agreement constitutes a waiver of

CompanionLink Software's rights under U.S. Copyright laws or any other Federal or State law.

LIMITED WARRANTY. CompanionLink Software warrants that the Software will perform substantially in accordance with the accompanying
written materials for a pe
allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

CUSTOMER REMEDIES. CompanionLink Software's entire liability and your exclusive remedy shall be, at CompanionLink Software's option,
which

accident, abuse, or misapplication. Any replacement software will be warranted for the remainder of the original warranty period or 30 days,
whichever is longer.

No other warranties. CompanionLink software disclaims all other warranties, either expressed or implied, including but not limited to implied
warranties of merchantability and fitness for a particular purp
warranty gives you specific legal rights; you may have others which vary from state to state.

No liability for consequential damages. In no event shall companionlink
without limitation, special, indirect incidental or consequential damages, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or inability to use this product, even if companionlink software has been
advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incide
damages, the above limitation may not apply to you.

Limited Warranty

i

CompanionLink Software, Inc.

/ 340 Pacific Ave.

Brookings, Oregon 97415

0300

www.companionlink.com

Table of Contents

Getting Started ……………………....………………………………………………………………… 1

Installation …………………………………...…………..………….………………………………….. 3
Running CompanionLink …………………………………………………………………………….. 6

Category Manager ……………………………………....….…………………………………………. 13

CompanionLink Synchronize ……………………………………………………………………….. 17
Special Note for WinCE/Pocket PC Devices..…………..…………………………………………. 17
Index ………………………………………………………………….………………………………….. 18

© Copyright 2000 by CompanionLink Software, Inc. All Rights Reserved.

CompanionLink is a Trademark of CompanionLink Software, Inc. Other brands are trademarks of their respective holders.

P.O. Box 1660

(541) 412-

Technical Support

CompanionLink Software, Inc.

Technical support for all purchased products is available free of charge by calling
our technical support department.

CompanionLink Software, Inc.

Hours: 7:00 a.m. to 4:00 p.m. Pacific Time, M-F
Support: [phone]
Fax: [phone]
Email: [e-mail]

Visit our Website: http://www.companionlink.com
Online Step Guide: http://www.companionlink.com/CL SetupGuide.html
Online Knowledge Base: http://www.companionlink.com/knowledge.html

P.O. Box 1660 / 340 Pacific Ave., Brookings, Oregon 97415

GETTING STARTED

except Psion and OnHand. For Psion, run “Backup.” Make sure the appointment is

Thank you for purchasing CompanionLink. CompanionLink is a new generation
synchronization tool that moves contact, calendar, to-do and memo information from your
contact manager to many types and brands of handheld organizers.

FOUR-STEP QUICK-START
STEP 1: Install the software that is supplied with your handheld organizer onto your

computer.
STEP 2: Start the software that is supplied with your handheld organizer. In the desktop

application, enter an appointment for 10:00 a.m. Configure your synchronization
options and then run the synchronization software with the handheld organizer,

at 10:00 a.m. on the handheld.

PLEASE DO NOT INSTALL OR RUN COMPANIONLINK UNTIL YOU KNOW THAT

YOUR HANDHELD DESKTOP MANAGER IS INSTALLED AND WORKING.

STEP 3: Install CompanionLink. Configure via “Settings” to select your handheld organizer

and main personal information manager. For more detailed setup, select
“Category Manager” and “Application Settings” for each of the handheld
applications – Address Book, Datebook, ToDo List, and Memo (if applicable).

STEP 4: For Palm OS organizers, press the HotSync button to synchronize data. For

all other organizers, press the “Synchronize” button on the main CompanionLink
screen.

HOW COMPANIONLINK WORKS

CompanionLink synchronizes your information between your contact manager and your
handheld organizer. CompanionLink can transfer data from your contact manager to your
handheld, from your handheld to your contact manager, or both.

CompanionLink reads data directly from your Contact Manager and launches the
synchronization process that performs the data transfer to and from the handheld. Because
the synchronization process is automatic, CompanionLink runs as a "One-Step" procedure.

INSTALLATION

BEFORE INSTALLING COMPANIONLINK

Before installing CompanionLink, you must install the desktop software that came with your
handheld device.

For Palm OS devices, Palm Desktop must be installed.
For VTech Helio, CellVic and OnHand, install the connection software that came

with your handheld device.
For organizers using the Windows CE/Pocket PC operating system, be sure that

Active Sync 3.0 or higher is installed. Further, Outlook 97/98/2000/2002 or
Schedule Plus 7.0a/7.5 must be installed as the desktop application.

For Psion/EPOC organizers, install PsiWin version 2.2/2.3.
For other handheld devices, install the connection software that came with

your organizer.

TEST THE ORGANIZER CONNECTION

Before installing CompanionLink, you should test the synchronization system by entering a
small amount of data and making sure it moves correctly to the handheld organizer.

Open the desktop software that came with your handheld device. In the Calenar application,
enter an appointment for 10:00 am. Next, select the process for synchronization.

Once the synchronization is complete, check the following:

When you can properly transfer a single appointment from the desktop application to the
handheld organizer, then you are ready to install CompanionLink.

For Palm OS devices, press the HotSync button.
For Windows CE/Pocket PC devices, open Active Sync and click the “Sync”
button.
For Vtech Helio, Start Vsync manager on the handheld. Push the Sync button on
the cradle, then OK.
For CellVic select Applications on handheld. Select AutoSync >> Start
For Psion, run straight “Backup”.
For OnHand, place unit in docking station and view the data in the desktop.

1) Is the appointment on the handheld?
If not, check your connections and synchronization settings, then correct them to
ensure the appointment is synchronized.

2) Does this appointment appear at 10:00 a.m. on the handheld?
If not, check your Windows time zone settings. Be sure that they match the time
zone settings on the handheld device. Some organizers are highly sensitive to
time zone and "local time" settings.