Royal 1000ML, Alpha 1000ML Instruction Manual
Contents
1 Welcome
Before Starting ................................................................................................................. 1
Using the Menu............................................................................................................. 1
Using Keys....................................................................................................................... 1
What’s in the Box?........................................................................................................... 2
Important Phone Numbers.......................................................................................... 2
2 Getting Started
Getting Started................................................................................................................. 3
Setting the Language ................................................................................................. 5
Installing the Memory Backup Batteries .............................................................. 5
Installing the Paper Roll .............................................................................................6
Setting the Date And Time ....................................................................................... 7
Programming the Sales Tax...................................................................................... 7
PC-Based Software.......................................................................................................... 8
3 Getting To Know the Cash Register
About the Displays........................................................................................................10
Lifting and Lowering the Customer Display.....................................................11
Adjusting the Clerk Display ....................................................................................11
About the Menus on the Clerk Display..................................................................11
Using the Keyboard......................................................................................................13
Turning the Register Off and On.............................................................................. 16
Contents
Using the Cash Drawer ................................................................................................16
Using the Accessory Drawer......................................................................................18
SD card Slot .....................................................................................................................18
4 Setting Up Your Cash Register - the Basics
Using the Displays.........................................................................................................19
The Clerk Screen..........................................................................................................20
Navigating the Clerk Screen ...................................................................................20
Adjusting the Contrast on the Clerk Screen......................................................21
Using Power Saving Mode ......................................................................................21
Setting Alphanumeric Descriptions........................................................................22
Using Double Wide Characters..............................................................................24
Setting Header Messages and Footer Messages................................................24
Printing Options on Receipts ....................................................................................27
Setting Clerk Numbers and Names.........................................................................27
Using the Clerk System................................................................................................29
Setting X and Manager Passcodes ..........................................................................30
Setting the Machine Number....................................................................................31
Programming Department Keys..............................................................................32
Setting Department Number Keys.......................................................................33
Programming Department Names ......................................................................33
Programming Department Preset Price.............................................................35
Programming Tax Status..........................................................................................35
Setting Department Type........................................................................................36
Setting Standard, Gallonage or Negative Mode..............................................36
Setting High Amount Lock-out (HALO)..............................................................36
Setting Age Limits ......................................................................................................36
Scrolling Messages........................................................................................................37
Types of Scrolling Messages ...................................................................................38
Default Scrolling Messages .....................................................................................38
Programming Scrolling Messages........................................................................39
Setting the Scroll Speed...........................................................................................40
Programming the Credit Keys.............................................................
Programming PLU Descriptions...............................................................................42
Programming PLUs without a Barcode Reader ...............................................43
Programming PLUs with the Optional Barcode Reader...............................44
......................40
a 1000ML User's GuidehplAii
Editing a PLU................................................................................................................45
Deleting a PLU .............................................................................................................45
Printing the Program Confirmation Report.........................................................46
Saving or Loading Your Programming Data........................................................46
Before Going to Register Mode................................................................................47
Error Codes ......................................................................................................................48
Clearing an Error .........................................................................................................50
5 Setting Up Your Cash Register Parameters
Print Options...................................................................................................................51
1. Receipt Printing - To Journal Or For Customer............................................52
2. Header........................................................................................................................52
3. Footer.........................................................................................................................52
4. Date.............................................................................................................................52
5. Time ............................................................................................................................52
Contents
6. Clerk............................................................................................................................52
7. Each Tax Rate...........................................................................................................53
8. Tax Total ....................................................................................................................53
9. Blank Line..................................................................................................................53
10. Multiple Receipts .................................................................................................53
11. Tax.............................................................................................................................53
12. Sub-Total ................................................................................................................53
13. Receipt - Name Only vs. PLU & Name...........................................................53
14. Machine #...............................................................................................................54
15. Consecutive #........................................................................................................54
To Default......................................................................................................................54
System Options..............................................................................................................54
1. Key Lay-out...............................................................................................................55
2. Zero Price..................................................................................................................55
3. Electronic Journal ......................
............................................................................55
4. Amount Tend. .........................................................................................................55
5. % In Dept...................................................................................................................56
6. Coupon Setting.......................................................................................................56
7. Scroll Speed .............................................................................................................56
8. CONS # .......................................................................................................................56
9. ZCT Reset ..................................................................................................................56
iii 1000ML User's GuideahplA
Contents
10. GT Reset...................................................................................................................56
11. Rounding ................................................................................................................56
12. Decimal....................................................................................................................57
To Default ......................................................................................................................57
Others Set Up ..................................................................................................................58
[+%] Rate........................................................................................................................58
[-%] Rate.........................................................................................................................59
[-] HALO..........................................................................................................................59
Credit-1 Name..............................................................................................................59
Credit-2 Name..............................................................................................................59
FC Set Up........................................................................................................................59
AGE-1 Set Up ................................................................................................................60
AGE-2 Set Up ................................................................................................................60
Currency Symbol.........................................................................................................60
Z-Report #......................................................................................................................60
Zero Skip ........................................................................................................................61
Z-Report .........................................................................................................................61
Compressed..................................................................................................................61
Machine Number ........................................................................................................61
Daily Z Counter............................................................................................................61
Periodic Z Counter......................................................................................................61
Grand Total Amount..................................................................................................62
Config Options ...............................................................................................................62
Language.......................................................................................................................62
Date .................................................................................................................................62
Date Format..................................................................................................................63
Time.................................................................................................................................63
Time Format .................................................................................................................63
Contra
st..........................................................................................................................63
Power Saving................................................................................................................63
Tax System ....................................................................................................................63
Options Dump ................................................................................................................64
6 Ringing up Sales and Using Training Mode
Ringing up Sales.............................................................................................................65
a 1000ML User's GuidehplAvi
Ringing up Sales without a PLU Number...........................................................66
Ringing up Sales with a PLU Number .................................................................67
Ringing up Sales with the Optional Barcode Reader ....................................67
Verifying the PLU Information for an Item...........................................................68
Printing Receipts............................................................................................................69
Receipt on Demand...................................................................................................69
Using Training Mode....................................................................................................70
Setting the Training Passcode ...............................................................................70
Entering and Exiting Training Mode....................................................................71
7 Programming Complex Tax Rates
Selecting the Tax System............................................................................................73
Programming Straight Add-on Tax in the United States................................74
Programming Table Tax in the United States.....................................................75
Contents
Calculating Your Tax..................................................................................................76
Example Tax Chart .....................................................................................................78
The Worksheet.............................................................................................................79
Using Canadian Tax Rates ..........................................................................................79
Using VAT Tax Rates .....................................................................................................81
Printing a Confirmation Report................................................................................81
8 Running and Saving Reports
Running the Options Dump Report .......................................................................82
Running the Department Confirmation Report.................................................83
Running the PLU Confirmation Report .................................................................84
Running and Saving Management Reports................................ ........................85
About X Reports..........................................................................................................85
About Z Reports..........................................................................................................85
About Management Reports .................................................................................86
Running Reports...........................................................................................................
.86
9 Maintenance and Options
Financial Report Example........................................................................................87
Additional Information in Electronic Journal (EJ) Reports...........................88
Installing a New Paper Roll ........................................................................................92
Using the Battery System ...........................................................................................93
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Contents
About the Serial Port ....................................................................................................95
About the SD Card Slot................................................................................................95
Connecting the Cash Register to a PC....................................................................96
10 Troubleshooting
Paper End or Printer Errors.........................................................................................97
No Receipt Printing.......................................................................................................98
No Printing on the Receipt.........................................................................................98
The Cash Register Turns Itself Off ............................................................................98
Electronic Journal Memory Errors............................................................................98
SD Card Errors..................................................................................................................99
The Cash Register Does Not Work .........................................................................100
The Cash Register Does Not Work at All..............................................................100
Opening the Drawer When There is no Power .................................................101
Half System Clear.........................................................................................................101
Partial Reset ..................................................................................................................101
Full System Clear......................................................................................................... 102
If Nothing Helps .......................................................................................................... 102
11 Examples
Transaction Codes......................................................................................................105
Sample Receipt.........................................................................................................106
Adding Tax to a Non-Taxable Department....................................................... 106
Cash Sale With Tendering Change.......................................................................107
Cash Sale Without Tendering Change................................................................ 107
Charge Sale ................................................................................................................... 107
Charge Return..............................................................................................................108
Check Sale .....................................................................................................................108
Coupon Discount Sale ..............................................................................................108
Credit Sale .....................................................................................................................108
Credit Return................................................................................................................ 109
Dept Shift Key ..............................................................................................................109
Exempting Tax On An Item ..................................................................................... 110
Exempting Tax on the Entire Sale.........................................................................110
Gallonage Sales Transaction...................................................................................
Minus Percentage Discount Sale ..........................................................................111
Multiplication of a Department Unit Price ........................................................112
111
1000ML User's GuideahplAiv
Contents
Multiplication Sale and Overriding a Preset Department Price................. 112
Multiplying By A Fraction ........................................................................................ 113
No-Sale Function (Opening the Cash Drawer) ................................................ 113
Temporarily Overriding a PLU Price .................................................................... 113
Paid-Out Sale ............................................................................................................... 114
PLU Sale ......................................................................................................................... 114
Plus Percentage Sale ................................................................................................. 114
Received-On-Account Sale ..................................................................................... 115
Registering A Department Unit Price.................................................................. 115
Registering A Reference Number......................................................................... 116
Return Sale.................................................................................................................... 116
Split Tendering Sale................................................................................................... 117
Use the Error-Correct /Void Key ............................................................................ 117
Voiding A Coupon Sale ............................................................................................ 117
Voiding a Department Preset Price ..................................................................... 118
Voiding a Department Preset with a Minus Percentage Discount........... 118
Voiding A Minus Percentage Discount Sale ..................................................... 119
Voiding a Multiplication of a Department Preset Price................................ 119
Voiding A Department Multiplication Sale....................................................... 120
Voiding a PLU Sale ..................................................................................................... 120
Voiding a PLU Multiplication Sale ........................................................................ 120
Voiding a PLU Sale with a Minus Percentage Discount................................ 121
Voiding a PLU Sale with a Plus Percentage Rate............................................. 121
Voiding a Plus Percentage Sale............................................................................. 122
Voiding an Entire Sale before Finishing the Sale............................................ 122
Voiding A Sale.............................................................................................................. 122
A Product Information
Specifications and Safety......................................................................................... 123
Safety and Legal Notices ......................................................................................... 124
Ordering Supplies and Accessories ..........................................128
Index ........................................................................................... 129
Software Licensing Agreement............................................................................. 125
Manufacturer’s Limited Warranty......................................................................... 126
iiv a 1000ML User's GuidehplA
CHAPTER 1
Welcome
C ongratulations on purchasing your new R oyal cash register! T his register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
Using the Menu
T his cash register has a menu system that prompts you through many tasks
you perform. To help you quickly navigate through the menu system, we
use the following:
Programming More Options Print Options
Using Keys
W hen you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 I f you are ringing up a check, press the Check key.
I f you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
Amount Tend Total <Enter> key.
Alpha 1000ML User’s Guide
What’s in the Box?
L ook for and unwrap the following:
• C ash R egister
• 1 starter roll of standard thermal paper, R oyal R eorder Number 013127
(2¼ inch or 57.5 mm wide).
• Journal Spindle, installed in the printer compartment
What’s in the Box?
• R egisterL ink
• 1 set of keys, consisting of 2 C ash D rawer keys (515).
• T his user’s guide
T M
software and 6 foot serial cable
Important Phone Numbers
I f you need help or want to order additional supplies, use the following
contact information.
Customer Service: 1-800-272-6229 (U SA )
Ordering Supplies: 1-888-261-4555
Website: www.royal.com
To order items, see O rdering Supplies and Accessories on page 128.
1-888-266-9380 (C anada)
01-800-849-4826 (M exico)
2 1000ML User's GuideahplA
CHAPTER 2
Getting Started
Setting up your cash register consists of the following steps:
1 U npacking the cash register
2 Plugging the cash register into a power source
3 Turning on the cash register by pressing the Main menu (on) key.
4 Setting the L anguage
5 I nstalling the M emory Backup Batteries
6 I nstalling the Paper R oll
7 Setting the D ate A nd T ime
8 Programming the Sales Tax
Do all the steps and follow the detailed instructions shown on the cash
register display to make sure your cash register is set up correctly.
W hen you are done with this chapter, see the chapter called G etting To
K now the C ash R egister, starting on page 10 and the chapter called Setting
U p Your C ash R egister - the Basics, starting on page 19 for more
information about your cash register.
Getting Started
Because the A lpha 1000M L has a 5-line L C D screen, you are prompted
through setup after you plug in the cash register. T his chapter helps you
understand what the setup options are as you are walked through the setup.
Alpha 1000ML User's Guide
Getting Started
I f you make a mistake or enter a wrong setting during initial setup, just
continue with the rest of the initial setup. D uring initial setup, you cannot
change settings after you press the Amount Tend Total <Enter> key. W hen
you complete the initial setup, you can correct any setting by following the
instructions listed in this manual.
M ake sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
A fter you get the cash register ready to use, the 5-line LC D screen prompts
you through the rest of the set up. U se the Up and Down arrow keys to
move through the items on the screen.
Note
If you make a mistake while you are programming, press the Clear key.
To get the cash register ready to use
1 R emove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. I f you need to move the register in
the future, you can put it back in the box.
2 R emove the tape holding the parts of the cash register in place. For
example, there may be tape on the Journal C ompartment C over.
Put the register on a hard, level surface, away from rain and spilled
drinks. A hard, level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. D epending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
3 Plug the cash register into a grounded three-hole electrical wall outlet.
(115-120 volt, 60 hertz). M ake sure the electrical cord is not going to be
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. O ther appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
Now follow the prompts on the screen. T he rest of this chapter explains
the setup options.
Alpha 1000ML User's Guide 4
Chapter 2 Getting Started
Setting the Language
At the prompt, you can select E nglish, Spanish, or French. C hanging the
language changes the factory programmed words you and the customer
see on the displays. H owever, changing the language does not translate
any words you program in the cash register, such as PL U descriptions,
header information, and so on.
Note
If you start programming the cash register and then change the language,
you lose all your programming changes.
To set the language when you first set up the cash register
1 W hen you first turn the register on, you are prompted through all setup
options. Setting the language is the first option.
2 Select the language you want and press the Amount Tend Total <Enter>
key. T he language your cash register shows on the operator display is
set.
Installing the Memory Backup Batteries
Your cash register uses 3 A A 1.5 volt batteries for the memory backup
system. T hese batteries did not come with your cash register and you must
purchase them additionally.
Caution
If you put the batteries in the cash register first, they can damage your cash
register. Put the batteries in when you are prompted.
1 At the prompt, open the Journal C ompartment
C over. R emove the Journal C ompartment Cover
and set aside.
2 M ove the paper roller bar up and out of the way.
G rab the small handle on the right of the print
roller bar. Push the little handle towards the back
of the cash register and raise the paper roller bar
up. You see a slope down to the paper compartment. T he battery cover
is located under the print roller bar, on the slope.
3 R emove the battery cover. Press the edge at the
top of the cover and push to the back. T he cover
pops off.
• Put the batteries in the slots. M ake sure that
the positive and negative ends are in the right
place. T he batteries have a little plus (positive)
and minus (negative) sign on each end to help
you.
5 Alpha 1000ML User’s Guide
• R eplace the battery cover. Slide the bottom tabs into the long slit in the
bottom position and snap the cover into place. Do not put the tabs in
the 2 holes in the bottom of the compartment. T he cover will not close
and you will break the tabs.
Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal
register paper. Do not use bond paper because the register does not use a
ribbon or ink for printing.
Caution
Do not manually pull the receipt paper. Always use the Feed key to
remove or advance the paper. Do not use sharp or pointed instruments in
the printer area. This can seriously damage the printer.
1 At the prompt on the clerk display during set up, open the Journal
C ompartment C over. R emove the Journal C ompartment C over and set
aside. R emove the tape on the black Journal Tape spindle inside the
printer compartment of the cash register.
Getting Started
2 R emove the Journal
Takeup spindle. Place
the paper roll in the
little round area at the
bottom of the
compartment. M ake
sure the paper feeds
out from the bottom of
the roll, towards the
front of the cash
register.
3 G rab the small handle
on the right of the print roller. Push
the little handle towards the back of
the cash register and raise the roller
bar up.
4 L ay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. M ake sure both
sides are snapped down.
Handle
5 Press the Feed key to move the paper through the printer to make sure
there is no jam and the paper is properly installed before continuing.
6 Follow the instructions on the clerk display.
Alpha 1000ML User's Guide 6
Chapter 2 Getting Started
Setting the Date And Time
T he date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. T he date
format can also be changed to print day -month-year. For more
information, see D ate Format on page 63.
T he time can print in either the 12 or 24 hour (military time) format. T he
default setting is to print in the 12 hour format, which is normally used. To
change to the 24 hour format, see D ate Format on page 63. You can set
the cash register so that it does not print the time on receipts. For more
information, see Printing O ptions on R eceipts on page 27.
A s you are prompted through entering the date and time, press the
Amount Tend Total <Enter> key to enter the information you specify.
To set the date
1 A t the prompt, use the rounded Number keys to enter the last 2 digits of
the year. For example, for 2006, press 06. Press the Amount Tend Total
<Enter> key.
2 Use the rounded N umber keys to enter the 2 digits of the month. For
example, for February, press 02. Press the Amount Tend Total <Enter>
key.
3 Use the rounded N umber keys to enter the 2 digits of the day. For
example, 24. Press the Amount Tend Total <Enter> key.
4 Use the rounded N umber keys to enter the 2 digit hour. For example,
09. U se military, or 24 hour, time for hours after 12 noon. For example,
if you want to enter 8pm, press 20. Press the Amount Tend Total
<Enter> key.
5 Use the rounded N umber keys to enter the 2 digits of the minutes. For
example, 54. Press the Amount Tend Total <Enter> key.
Using the information in this example, the date and time are set to
02-24-06 8: 54pm.
Programming the Sales Tax
Now you need to select and program the sales tax for your area. You can
use 1 of 2 tax types in the U S:
• Straight tax: T he sales amount is multiplied by a flat percentage rate
such as 5%. For example, on a $1.00 item, $.05 is added for tax.
• Table tax: T he tax is charged based on a tax table you obtain from your
local or state government tax office.
a 1000ML User's GuidehplA7
PC-Based Software
Straight tax is the easiest and most commonly used tax rate. M ost states
and areas use straight tax. To find out which sales tax type and percentage
rate you should use, contact your local government office.
T his section explains setting simple sales tax in the U nited States. See
Selecting the Tax System on page 73 for other sales tax systems.
A s you are prompted through setting the sales tax, press the Amount Tend
Total <Enter> key to enter the information you specify.
To set Straight USA (add-on tax)
1 Select U SA (A DD -O N ) T A X and press the Amount Tend Total <Enter>
key.
2 Select tax type, ST R A I G H T T A X and press the Amount Tend Total
<Enter> key.
3 For straight tax, use the rounded Number keys to enter the sales tax rate
for your area. For example, if your local sales tax rate is 10%, enter
10. To program other tax rates, press the following:
For this tax rate... Press these keys...
7.75% 7.75
5.5% 5.5
10.5% 10.5
I f your tax rate is a whole number, simply enter it. I f it is a decimal,
like 6.25% for example, enter the decimal point within the number.
4 Press the Amount Tend Total <Enter> key.
For tax tables and more advanced tax rate programming, see
Programming C omplex Ta
For more information about the other features of your cash register, see
Setting U p Your C ash R egister - the B asics on page 19 and Setting U p Your
C ash R egister Parameters on page 51.
PC-Based Software
Your cash register includes:
x R ates on page 73.
• R egisterL ink P C -based software.
• T his software allows you to connect the cash register to your PC to
download your sales information and transfer it to Q uickB ooks® Pro
2002 or later accounting software. For instructions about using the
software, see the R egisterL ink manual.
8 1000ML User's GuideahplA
Chapter 2 Getting Started
• Program your cash register from the PC - You can program clerk
names, PL Us, departments, the header, the footer, and scrolling
messages on your PC and download these settings to your cash
register.
• Back-Up and R estore - W hether you programmed your cash register
data on the cash register or on your PC , you can back-up that
programming and store the data on your PC . Should you lose the
memory in your cash register, you can simply restore the data from
your P C back to the cash register without having to reprogram all the
PL U's, D epartments and other data.
• Additional C ash R egisters - W hen you buy additional cash registers,
you can use the back-up-and-restore feature with multiple registers of
the same model number. Just program one register, back-up the data to
your P C, and then restore or download the data from your PC to the
other registers, as long as they are all the same model number. T his
saves you the time of having to program each register individually.
C heck the R oyal web site for any new features and upgrades to
R egisterL ink.
U sing the R egisterL ink software requires connecting your computer to the
cash register using the serial port. To connect your computer to the serial
, you need to use the included null-modem serial cable. For technical
port
details about the serial connection, see A bout the Serial Port on page 95.
For information for connecting the cash register to your PC , see
C onnecting the C ash R egister to a PC on page 96.
T he R egisterL ink software is on a C D. Please install the software from this
C D . T hen check for updates on the R oyal web site (www.royal.com). I f a
later version of the R egisterL ink software is available on the web site,
download it from the web site and install it on your P C . I t is important
that the C D version of the software is already installed on your P C before
you download and install any updates.
R egisterL ink software instructions are separate from this manual. T he
R egisterL ink instruction manual is on the C D that contains the software.
A n updated and revised version of the instruction manual accompanies
any newer version of the software that is downloaded from our web site.
Please refer to the R egisterL ink instruction manual for all software related
operational instructions and assistance.
1000ML User's GuideahplA9
CHAPTER 3
Getting To Know the Cash Register
T his chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Q uick Start
sheet that came in the box with your cash register or G etting Started on
page 3.
About the Displays
Your cash register has 2 displays.
Customer Display
You can lift, tilt, and rotate the customer display so customers can see what
is happening. W hen you move the register or store it, lower the display so
it doesn’t get damaged.
Your cash register has a 1 line customer display that shows letters and
numbers (alphanumeric) T he alphanumeric display shows 10 digits for
descriptions, scrolling text messages, and sales dollar amounts.
Clerk screen
Your cash register has a 5 line L C D display. T he fifth line on this screen
shows you helpful text about what you are doing when you are
programming. T his display slides to different angles to make it easier for
you to read.
Alpha 1000ML User’s Guide
Chapter 3 Getting To Know the Cash Register
Lifting and Lowering the Customer Display
You can lift and lower the customer display so that customers can easily
see what is happening.
Adjusting the Clerk Display
Your cash register has a 5 line display for the operator. A ll lines shows
letters and numbers (alphanumeric).
You can adjust the angle of the clerk display to more easily see the screen.
To adjust the clerk display
1 Place your thumb at the bottom of the clerk display nearest the
keyboard.
2 G ently press down on the display. T he display rotates within its track.
Do not force the display past the maximum position.
About the Menus on the Clerk Display
T his cash register uses menus on the 5 line L C D clerk display to prompt
you through both programming and using the cash register. T he 5 line
L C D clerk screen looks like:
T he menu system prompts you through programming and sales. Always
follow the instructions on the screen. R efer to this manual for detailed
information about the options on the screen.
11 Alpha 1000ML User’s Guide
About the Menus on the Clerk Display
You may see a scroll bar on the right side of the screen. T his means that
there are more options to see if you use the Arrow Up and Arrow Down
keys.
Scroll bar
Help text
W hen you are programming, you also see text that moves across the
bottom of the screen. T his text provides a brief explanation of the selected
option.
A s you use the cash register, you notice symbols on the lower left of the
5th line. T hese symbols are:
E nter uppercase alphabetical letters using the Department key in
C aps O n mode.
E nter lowercase alphabetical letters using the Department key in
C aps O ff mode.
E nter numbers using the rounded number keys.
E nter symbols and international characters by pressing the #/ NS
<sym> key.
Scan a barcode using the optional barcode reader.
T he cash register is in Training M ode.
R eceipt printer is turned off in Sales R egistration mode.
E lectronic Journal is O n and recording.
21 a 1000ML User's GuidehplA
Chapter 3 Getting To Know the Cash Register
Using the Keyboard
T he keyboard on your cash register looks like the following:
Rounded number keys
Department keys and
letters for programming
Amount Tend Total key
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, press the Main menu
(on) key. Select Sales R egistration and press the
Amount Tend Total <Enter> key. Now you can
press the round Number keys and Department
keys to ring up a sale. For more information
about ringing up sales, see R inging up Sales and
Using Training Mode on page 65.
• To program the cash register, press the Main
menu (on) key. Select Programming and press
the Amount Tend Total <Enter> key. For more
information about programming the cash
register, see Setting U p Your C ash R egister - the Basics on page 19 and
Setting U p Your C ash R egister Parameters on page 51.
1000ML User's Guide ahplA31
Using the Keyboard
T he following identifies some of the keys on the keyboard and what you
can use them for
Tab le 1 Navigating keyboard
Use this key... To do this...
• enter single entry coupon discounts
• feed paper through the printer
• use Percent D iscount
• use R eceived O n Account
• use Percent A dd-O n
• use C ash Paid-O ut
• override PL U preset price
• use Foreign C urrency conversion
• enter a PL U number manually
• clear an entry
• enter multiple quantities of a P L U or D epartment
during a sale
• show the default date/time/status screen on the clerk
display between sales in the Sales R egistration mode
• set an entire sales transaction as tax exempt, before
pressing the A mount Tend Total key. For example, you
might be selling to a non-profit organization or a
reseller.
Alpha 1000ML User's Guide 14
• override the pre-programmed tax rate for an item with
a different tax rate or tax exempt a single item
Chapter 3 Getting To Know the Cash Register
Table 1 Navigating keyboard
Use this key... To do this...
• select items from the menus in the clerk display
• move the cursor on the screen
• go directly back to the M ain menu from any point in
the cash register menus
• turn the cash register on
• turn the receipt printer on or off
• exit the current screen and go back to the previous
screen
• process a returned item as a credit sale
• use caps key for typing capital letters or lower-case
letters using the alphabet on the Department keys
• enter a descriptive or reference number during a sale,
such as an invoice number or product serial number
• open the cash drawer and ring a No-Sale transaction
• see the symbol and international character set screen
• void a line item in a sales transaction or
• ring an entire voided sale transaction
• backspace and delete one character at a time during
text and description entries in Programming mode
• end a sale as a C harge sale paid for by a credit card
• enter a character as double-wide during text and
description entries in Programming mode
• subtotal a sales transaction
• reprint the sales receipt for the previous sales
transaction before another transaction is started
15 Alpha 1000ML User’s Guide
• end a sale paid for with check or money order
Tab le 1 Navigating keyboard
Use this key... To do this...
• end a sale paid for with cash
• enter the dollar amount the customer gave you for a
cash sale and the register calculates change
• to enter and accept all entries in the Program mode
and R eports mode
Turning the Register Off and On
You should turn the cash register off when you are not using it. T he
keyboard does not work and the cash drawer is electronically locked. A
small amount of power maintains the programming and transaction data
totals.
Turning the Register Off and On
Note
You cannot turn the cash register off while you are in a transaction. You must
complete all transactions before you turn the cash register off.
To turn the cash register off
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select O ff on the operator display. Press the
Amount Tend Total <Enter> key. T he cash register turns off.
To turn the cash register on
To turn the register on again, press Main menu (on).
Using the Cash Drawer
T he cash drawer is where you put the money after you ring up a sale. T he
cash drawer has slots for putting paper bills and a removable tray for
coins. You can store paper items such as checks and charge slips under the
removable coin tray.
W hen you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also electronically open the
cash drawer without making a sale. T his is handy if you need to make
change for someone or forgot to put something away. Press the #/NS
<SYM> key.
T he cash drawer locks in 2 different ways. L ocking the cash drawer is a
good idea if you need to leave the cash register.
Alpha 1000ML User's Guide 16
Chapter 3 Getting To Know the Cash Register
• T he cash drawer automatically locks electronically when you turn the
cash register off. T he emergency open lever will still open the cash
drawer when it is electronically locked.
• You can also use the 515 key to mechanically lock the cash drawer. I f you
lock the cash drawer this way, you must have the key to open it again.
E ven the emergency open lever will not open the cash drawer when it is
locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
W hen you are using the cash drawer, make sure you lower the bill arms
before you close the cash drawer. N ever slam the drawer closed.
To open the cash drawer after a sale
1 W hen you are done ringing up a sale, press the Amount Tend Total
<Enter> key at the bottom right of the keyboard. T he cash drawer
opens. You can make change and put the money in the drawer.
2 W hen you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/NS <SYM> key at the bottom right of the keyboard. T he cash
drawer opens and a N o Sale receipt prints.
2 W hen you are done, push the cash drawer closed. T hese “ no-sale
transactions” are recorded in the E lectronic Journal for an audit trail if
the E lectronic Journal is turned on. For more information, see
3. E lectronic Journal on page 55.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of the
cash drawer.
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
a 1000ML User's GuidehplA71
Using the Accessory Drawer
To open the cash drawer using the emergency lever
1 W ith your hands on the cash drawer, carefully tip the front of the register
up. U nderneath the cash register, toward the back of the register, you see
a small lever.
2 Push the lever in the only direction it will move. T he cash drawer opens.
I f the cash drawer will not open, make sure it is not locked with the 515
D rawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. T he
Accessory drawer can be opened at any time by anyone. I t is a good place
to put things like pens, pencils, and note pads.
Because the drawer cannot be locked, it is not a good idea to put checks or
valuables in it. You should put those in the cash drawer, under the coin
tray.
SD Card Slot
O n the right side of your cash register, near the serial port, you will see an
SD memory card slot. By inserting an SD card into this slot you can save
your sales, programming and E lectronic Journal I nformation. Y ou can use
this to also back-up your programming data to protect you in event of a
memory loss.
81 1000ML User's GuideahplA
CHAPTER 4
Setting Up Your Cash Register - the
Basics
T his chapter includes explanations for:
• Specifying messages on the display and on receipts
• Setting clerk names and numbers
• Setting machine numbers
• Setting clerk and manager passcodes
• Programming department keys
• Programming PL U s
• C learing error codes
•and
Using the Displays
Your cash register includes two displays: 1 for the clerk, or operator, and 1
for the customer. T he customer display shows large, easy to read
fluorescent digits for easy viewing.
more
Alpha 1000ML User’s Guide
The Clerk Screen
Using the Displays
T he clerk screen prompts you through setting up the cash register and
using it to ring up sales. T he main screen on the display looks like this:
W hen ringing up sales, you see the department number or PL U number
on the clerk screen. I f a description or name is programmed, this
description appears.
Navigating the Clerk Screen
Navigating the clerk screen is easy. Use these following keys:
Table 2 Navigating the clerk screen
See the main menu
M ove up and down through the menu
options
Select the highlighted option
G o back one menu level
C lear your typed entry and start over
...siht sserP...siht od oT
C lear the last character entered
02 a 1000ML User's GuidehplA
Chapter 4 Setting Up Your Cash Register - the Basics
Adjusting the Contrast on the Clerk Screen
You can adjust the contrast on the clerk screen to make it brighter or
darker. T his makes it easier for you to see the display in different lighting.
To adjust the contrast
Programming More Options Config Contrast
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 I f you are prompted for a M anager Passcode, type the passcode number
and then press the Check key. I f you did not program a M anager
Passcode, go to the next step.
4 Press the Arrow Down key to select M ore O ptions. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select C onfig. Press the Amount Tend
Total <Enter> key.
6 Press the Arrow Down key to select C ontrast. Press the Amount Tend
Total <Enter> key.
7 U se the Left Arrow and Right Arrow keys to adjust the contrast.
8 W hen you are done, press the Amount Tend Total <Enter> key.
Using Power Saving Mode
T he cash register includes a power saving, or “sleep” mode. T his mode
saves energy and prevents the clerk display from getting damaged by
“burn-in”—just like a screen saver on your laptop or P C .
A fter a specified period of minutes of inactivity, the cash register goes into
sleep mode and the clerk display goes dark. T he cash register does not
actually turn all the way off, it just goes to sleep.
To wake the unit up, press the Main menu <On> key or the Clear key. T he
Main menu <On> key turns the cash register on if it is in sleep mode or it
was turned off using the main menu.
T he Clear key turns the display on if the cash register is in sleep mode.
T he Clear key does not turn the cash register on if is was turned off on
using the main menu.
T he default time before the cash register goes to sleep is 3 minutes, but
you can change this.
21 Alpha 1000ML User’s Guide
Setting Alphanumeric Descriptions
To change the power saving time
Programming More Options Config Power Saving
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 I f you are prompted for a M anager Passcode, type the passcode number
and then press the Check key. I f you did not program a M anager
Passcode, go to the next step.
4 Press the Arrow Down key to select M ore O ptions. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select C onfig. Press the Amount Tend Total
<Enter> key.
6 Press the Arrow Down key to select Power Saving. Press the Amount
Tend Total <Enter> key.
7 M ake your selection. W hen you are done, press the Amount Tend Total
<Enter> key.
Setting Alphanumeric Descriptions
You can program custom header and footer messages, clerk names,
departments, and item descriptions. T hese text messages and descriptions
appear on the receipt and on the customer display.
W hen you are programming the alpha
descriptions for Departments, P LU s, C lerks,
the H eader and Footer messages, use the
A lpha K eyboard.
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. To use lower case letters,
press the Return <caps> key.
T he department keys are clearly labeled
with all the letters needed to program these
descriptions. W hen you are programming alpha descriptions, use the
department keys to spell out the words you want.
To use the letters in the white part of the D epartment keys, simply press
the Department key.
Alpha 1000ML User's Guide 22
Chapter 4 Setting Up Your Cash Register - the Basics
To use the letters and characters in the lower green
area of the keys, press the Dept Shift key and then
press the key with the letter you want.
Use the round number keys to enter any numbers you
want.
You may need certain special symbols on the A lpha
K eyboard. For example, if you need a space between
words, if you need the / symbol, or if you need a
comma, press the Dept Shift key and then press the Department key that
has the character you want.
Some symbols and international characters are only available using the # /
NS <sym> key. W hen you press the # / NS <sym> key, use the arrow keys
to move through the symbols to highlight the symbol you want. Press the
Amount Tend Total <Enter> key to select the highlighted symbol. Press the
# / NS <sym> key again to exit this from screen.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
T he maximum number of characters that can be programmed for each
item description are shown below. A s you enter text descriptions, the
lower left of the clerk screen also shows you the remaining characters
available.
• Department 12 C haracters
• P L U 12 C haracters
• C lerk N ame 24 C haracters
• H eader and Footer messages 5 L ines (24 characters each)
• For programming text messages that appear on the customer display and
the receipt, see Setting H eader M essages and Footer M essages on
page 24.
• For programming department keys, see Programming D epartment K eys
on page 32.
• For programming PL U s, see Programming P L U Descriptions on
page 42.
• For programming C lerk names and numbers, see Setting C lerk N umbers
and Names on page 27.
23 Alpha 1000ML User’s Guide
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