7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other jukebox
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A
grounding type plug has two blades and a third
grounding prong. The wide blade or the third
prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or
pinched, particularly at plugs, convenience receptacles,
and the point where they exit from the jukebox.
11. Only use the attachments/accessories specified by the
manufacturer.
12. Unplug this jukebox during lightning storms or when
unused for long periods of time.
13. Refer all servicing to qualified service personnel.
Servicing is required when the jukebox has been
damaged in any way, such as when the power-supply
cord or plug is damaged, liquid has been spilled or
objects have fallen into the jukebox, the jukebox has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
14. When replacing a battery – “CAUTION: Danger of
explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type.”
22022603 i
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Safety GrandSTAR Internet Jukebox
CAUTION!
The lightning flash with arrowhead symbol, within an equilateral
triangle is intended to alert the user to the presence of noninsulated “dangerous voltage” within the product’s enclosure that
may be of sufficient magnitude to constitute a risk of electric shock
to persons.
CAUTION!
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance or servicing instructions.
! WARNING!
Do not expose this jukebox to rain or moisture.
No objects filled with liquid, such as vases, shall be placed on the
jukebox.
CAUTION!
RISK OF ELECTRIC SHOCK
DO NOT OPEN
DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS.
NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
ii 22022603
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GrandSTAR Internet Jukebox Contents
Table of Contents
SECTION: 1 UNPACKING & SYSTEM DESCRIPTION .................................................................1-1
Table 3-5 - Jukebox Speaker Power ............................................................................................................. 3-6
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Tables GrandSTAR Internet Jukebox
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viii 22022603
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GrandSTAR Internet Jukebox Figures
List of Figures
Figure 1-1 - Major Components ....................................................................................................................... 1-6
Figure 2-1 - Removing Hard Drive Housing ..................................................................................................... 2-1
Figure 2-2 - Hard Drive Installed in Housing .................................................................................................... 2-2
Figure 2-3 - IDE & Power Cable ...................................................................................................................... 2-3
Figure 2-4 - Hard Drive Installed ...................................................................................................................... 2-4
Figure 3-4 Diagrams 1N - 3N – External Speaker Connections with Jukebox Speakers NOT Connected .. 3-17
Figure 3-5 - Volume Control Unit ................................................................................................................... 3-20
Figure 3-6 – Volume Connections Using Existing 3-Wire or 4-Wire Cable ................................................... 3-21
Figure 5-8 - MEI Bill Acceptor .......................................................................................................................... 5-7
Figure 8-20 – 19" Touchscreen and Panel Assembly .................................................................................... 8-34
x 22022603
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GrandSTAR Internet Jukebox Unpacking & System Description
Section: 1 Unpacking & System Description
Introduction
The GrandSTAR® jukebox is part of a much larger system - the AMI Entertainment™
network. This network is a digital platform that delivers music across the Internet to Rowe
Jukeboxes anywhere.
The GrandSTAR jukebox is an Internet-enabled jukebox that allows all the traditional
functions of a jukebox backed by the power of the Internet. This Internet connectivity gives
patrons more features, such as the ability to download “Music On Demand” songs when
their song choice is not already on the jukebox.
®
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Unpacking & System Description GrandSTAR Internet Jukebox
GrandSTAR Jukebox Features
The major GrandSTAR features are:
General Features:
• Sturdy construction and reliable design
• Conveniently located customer, operator, and service controls
• All major components are modular and easy to replace, if needed
• Computer-controlled digital music
• A 1000-watt amplifier with dual 5-band graphic equalizers
• Song reject
• 300 album and cover art capacity
• Unwanted music categories can be blocked
• Quarter Coin Acceptance
• Bill acceptance of $1, $5, $10, and $20
• 1000-bill capacity
• Web-based management
• Attract mode
• “Music On Demand” song download
• Dynamic search capabilities
• No pause between plays
• Easy to change pricing
Service Features:
• All servicing can be done from the front of the jukebox
• Modular component construction for easy replacement
• No CD’s to bother with or cumbersome cover art mechanisms
• Complete cash and play audit information
• Password protected Operator web site
• Access anytime and from anywhere
• Track revenue and usage
• Download new music and other content
• Check system status
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GrandSTAR Internet Jukebox Unpacking & System Description
Unpacking Instructions
This section contains information for unpacking the jukebox and installing it at a location.
The jukebox is shipped with all major components except the Volume Control Unit in place.
1. Remove the shipping carton with care: Do not use shipping hooks or sharp tools that
could damage the jukebox cabinet.
2. Remove the plastic bag that covers the jukebox.
3. Carefully inspect the interior and exterior of the jukebox to ensure that no damage
occurred during transit.
If damage is detected, the carrier who delivered the jukebox should be contacted
immediately to examine it. Regardless of the exterior condition of the shipping cartons, the
carrier should be called and notified of damage. Do not destroy packing material or boxes
until the carrier’s agent has examined them.
Damage claims are your responsibility. Do not return damaged merchandise until after your
claim has been established. Once your claim has been established, merchandise may be
returned to your Rowe distributor for repair. The invoice amount for repair charges can then
be collected from the carrier.
Doors
Locate the white bag in the coin return on the side of the cabinet. Remove the door key
from the bag and unlock the door. Turn the key to the right and press in on the door as you
turn the key.
Visual Inspection
Check to be sure that all electrical plugs are completely seated into their receptacles.
Handy Case
Locate the Handy Case in a blue plastic envelope. The Handy Case contains a variety of
items, including this jukebox service manual and parts catalog, Volume Control Unit, spare
parts, and fuses. Keep the Handy Case with the jukebox at all times for ready reference.
Warranty Registration Card
A postage-paid Warranty Registration Card is included in this manual. This card should be
filled out and returned to Rowe.
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Unpacking & System Description GrandSTAR Internet Jukebox
Major Components of the GrandSTAR
Figure 1-1 shows the major components of the GrandSTAR Jukebox. Take a minute to familiarize
yourself with these components.
Core Computer
The Core Computer is the heart of the system and has a hard drive and a single board
computer. The hard drive is the only storage in the system and contains Windows XP
Embedded Operating System software, all Application software, all music, and all setup and
audit data. The single board computer converts music selections stored on the hard drive
into a stereo signal for the system’s audio components. It also connects to the Internet, the
SVGA touch-screen monitor, and the Rowelink modules.
Touch-screen 19” LCD Monitor
All machine operations are done through the touch-screen monitor. These include viewing
and making selections, displaying the selection being played, displaying pricing and credits,
viewing and changing setup and audit data, and downloading “Music On Demand”
selections.
System Power Supply
The system power supply produces +9 VDC, +12 VDC, +24 VDC, and contains a relay to
switch the jukebox lights, touch-screen monitor, and the Bill Acceptor ON or OFF. It has an
IEC 320 power inlet, two 6A circuit breakers, a 3A breaker (unused in GrandSTAR) and two
4A fuses.
Transformer Assembly
The transformer assembly supplies power for the Audio/Video Controller, 1000-Watt Audio
Digital Amplifier, and the system power supply described above.
Rowelink Controller
The Rowelink controller connects the Core Computer’s serial RS-232 COM2 port to the
serial RS-485 Rowelink modules. It also includes the interface circuits for the coin switch,
router reset, fan circuits, bill acceptor, song reject, infraredremote control detector and
amplifier mute.
LED Controller
This module controls the LEDs that illuminate the perimeter lighting on the top door, the
door graphics, and the lower cabinet pilasters of the jukebox. It provides adjustments for the
Brightness, Flash Rate, and Music Sensitivity along with controls for the patterns used
during standby and, separately, the times when music is playing.
Router
This device provides the interface between the Core Computer and the broadband modem
or satellite receiver. There is a one-time configuration process to set this device for your
particular Internet Service Provider (ISP). In addition to the port required for the Core
Computer, there are three other ports provided for other devices.
Dial-Up Modem
This device provides the ability to use a standard dialup Internet connection for locations
where Broadband access is unavailable.
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GrandSTAR Internet Jukebox Unpacking & System Description
Volume Control Unit
The Volume Control Unit (VCU) shown in Figure 3-5, is a Rowelink module and should be
mounted remotely (behind bar, etc.). A plate is supplied in the Handy Pack to cover the hole
if the VCU is removed. Use the VCU screws to secure the plate. It displays and controls the
volume of the amplifier channels and microphones. If an existing 100 foot cable is already in
place, you can use the 3-wire or 4-wire (see Figure 3-6) alternate wiring.
• The POWER button turns the GrandSTAR Jukebox lights, touch-screen monitor and Bill
Acceptor ON or OFF.
• The REJECT button rejects the selection playing.
• The FUTURE button adds credits toward selections (See “Credit Management” in the
Operator Setup Screens Manual).
• The MODE key toggles between channels and microphones.
• The VCU also raises or lowers the volume of the channel(s) or microphone using the UP
DOWN keys. The volume range is 0 to 63. Channel Volume is displayed when the
mode LED is off, and microphone volume is displayed when the mode LED is on.
The CH, MIC, and SINGER LEDs indicate what volume is being displayed when toggled
by the Mode Switch. When adjusting channel volume, if more than one LED is on, it
means those channels have the same volume. All four channels have the same volume
when shipped from the factory (see Section 3 of the included “Network Setup, Jukebox Operation, Operator Setup Screens” manual for other possible configurations).
4 Channel Preamplifier
This Rowelink module transforms audio signals from the Core Computer, microphones, and
other sound processors/equipment/systems into signals for the Power Amplifier. It also
contains Automatic Volume Control (AVC) to adjust for varying recording levels and tone
controls via 5-band equalizers. All adjustments and options are programmable via the
touch-screen and are retained on the Core Computer hard drive (see Section 3 of the
included “Network Setup, Jukebox Operation, Operator Setup Screens” manual for setup
information).
1000-Watt Audio Digital Power Amplifier
The 2-channel digital audio power amplifier is rated 1000 watts RMS (500 per channel) into
a 2-ohm load. The full volume output voltage is 32 volts.
The amplifier is protected against overloads and short circuits. Continuous severe
overloads or shorts may shut down the amplifier (or a channel) but will not damage it. If the
overload is removed a signal will reset the amplifier when the next selection plays.
Audio Output Transformers
The output transformers “step up” the power amplifiers output voltage for 70-volt extension
speakers. They also provide screw connections for selecting different power levels for
extension speakers.
Bill Acceptor
The Coinco® Vantage™, with an 1100-bill stacker or optional MEI® Series 2000 bill acceptor,
with a 1000-bill stacker, operates on 120 VAC input power and sends its pulsed credit
signals to the Rowelink Controller.
22022603 1-5
Page 18
Unpacking & System Description GrandSTAR Internet Jukebox
Y
Y
A
Y
A
TOUCH-SCREEN &
19” LCD MONITOR
MID-FREQUENC
SPEAKER
HIGH-FREQUENC
SPEAKER
ROUTER RESET
SWITCH
1000 WATT DIGITAL
AMPLIFIER
LED
CONTROLLER
LCD POWER
DAPTER
ROUTER
SYSTEM POWER
SUPPLY
SURGE
SUPPRESSOR &
ON/OFF SWITCH
COIN INLET
ACCEPTOR
AUDIO OUTPUT
TRANSFORMER
CORE
COMPUTER
DIAL-UP
MODEM
FREQUENC
SPEAKERS
COIN
LOW
CABINET FAN
Figure 1-1 - Major Components
TX RESET SWITCH
(BEHIND BILL ACCEPTOR)
BILL ACCEPTOR
4 CHANNEL
PREAMPLIFIER
ROWELINK
CONTROLLER
POWER
TRANSFORMER
VOLUME
CONTROL UNIT
1-6 22022603
Page 19
GrandSTAR Internet Jukebox Unpacking & System Description
GrandSTAR Specifications
General
Depth ................................................................................................................. 25-1/2 in.
Width ................................................................................................................. 41-1/2 in.
Height ................................................................................................................ 63-1/2 in.
Power Requirements .............................................................................. 120 VAC 60 Hz.
1200 watts 11.9 amps
Pricing ................................................................................................... See “Credit Pricing” in
The “Network Setup and Jukebox Operation Manual” (P/N21822693)
Bill Acceptor ...................... Coinco Vantage w/1100 Bill Stacker. Accepts $1, $5, $10, & $20
Or Optional MEI Series 2000 w/1000 Bill Stacker. Accepts $1, $5, $10, & $20
LED ..................................................................................................................... Custom
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Unpacking & System Description GrandSTAR Internet Jukebox
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GrandSTAR Internet Jukebox Installing Hard Drive & Testing
Section: 2 Installing Hard Drive & Testing
Installing the Hard Drive
The system will not operate without a Hard Drive installed. These are sold separately and
are available with several preloaded music genres - Country, Hard Rock, R&B/Soul, etc.
Hard drives are available from your distributor-order P/N 221950XX.
CAUTION!
Hard drives are extremely sensitive to physical mishandling. Always keep the
hard drives protected from accidental falls, banging, dust, or liquids.
!WARNING!
Never install or remove a hard drive when the unit is powered ON. As an extra
precaution, always unplug the CC (Core Computer) from the power source
before removing or inserting a hard drive.
The following steps should always be followed when installing a hard drive in the jukebox:
1. Unlock the jukebox and open the front door.
2. Unplug the power cord at the ATX Power. Loosen the thumbscrew and slide the
Hard Drive Clamp away from the Hard Drive Housing. Refer to Figure 2-1.
3. Slide the hard drive housing toward the back of the jukebox to release it from the
slots in the computer core housing.
SPRING-LOADED
HARD DRIVE
HOUSING
POWER CORD
SPRING-LOADED
SCREWS
THUMBSCREW
HARD DRIVE
CLAMP
Figure 2-1 – Removing Hard Drive Housing
SCREW
22022603 2-1
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Installing Hard Drive & Testing GrandSTAR Internet Jukebox
4. Place the hard drive in the housing (Note the hard drive connector's relationship to
the hooks) and secure it by tightening the four spring-loaded screws as shown in
Figure 2-2.
POSITION DRIVE AS
SHOWN HERE
SPRING LOADED
SCREWS
Figure 2-2 - Hard Drive Installed in Housing
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GrandSTAR Internet Jukebox Installing Hard Drive & Testing
5. Carefully extend the IDE cable from inside the Core Computer and connect it to the
hard drive. Locate a 4-pin power connector from the ATX Power Supply and connect
it to the hard drive also. Refer to Figure 2-3.
IDE CABLE
POWER
CABLE
Figure 2-3 - IDE & Power Cable
22022603 2-3
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Installing Hard Drive & Testing GrandSTAR Internet Jukebox
6. Rotate the housing into position and hook it into the slots on the Core Computer
cover. Slide the Hard Drive Clamp over the spring-loaded screw and secure the
clamp in place by tightening the Thumbscrew. Carefully dress the Hard Drives
IDE and Power Cable. Refer to Figure 2-4.
HARD DRIVE
POWER CABLE
ATX POWER SUPPLY IDE CABLE
POWER CORD
RED LED
THUMBSCREW
HARD DRIVE
CLAMP
GREEN LED
Figure 2-4 - Hard Drive Installed
7. Plug the power cord back into the ATX Power Supply.
8. Locate the jukebox power cord packed inside the cash bag.
9. Route the power cord out through the access hole in the back panel of the cabinet
and plug the other end of the power cord into the Power input of the surge
suppressor located on the inside right cabinet back panel.
10. Plug the AC cord into a standard grounded wall outlet.
11. Place the ON/OFF switch on the Surge Suppressor in the ON position. The
computer will automatically begin to boot up.
NOTE: This process may take a few minutes.
NOTE: The Core Computer has two LED indicators, a GREEN power indicator (lit when
power is present at the Core Computer) and a RED hard drive activity indicator (lit when the
hard drive is in operation). Refer to Figure 2-4.
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GrandSTAR Internet Jukebox Installing Hard Drive & Testing
Testing the Unit
Once the jukebox is powered on and the user interface is running (see
Figure
installing the unit at the venue:
Touchscreen
NOTE: Every time a hard drive is installed in a Core Computer, the touch-screen should be
calibrated.
The following procedure describes how to calibrate the touch-screen:
2-7 - Jukebox User Interface), try the following procedures before moving and
1. Press the “Calibrate” button on the Rowelink Controller (Figure 2-5). Press the
button in once to launch the calibration program. This will override the Jukebox
application while the calibration program runs. (See Figure 2-6 for a picture of the
calibration program interface.)
2. Follow the directions on the screen, touching the center of the targets, then touching
3. If you’ve installed a Hard Drive which had previously been connected to the AMI
Network, skip ahead to Step 4. Raise the jukebox door again and press the
“Service” button on the Rowelink Controller (see Figure 2-5). Lower the door and
touch “Location/System Setup”, then “Enable/Extend Features “. Using the on
screen keyboard, enter the Trigger Code written on the Card which was included
with your new Hard Drive. Touch ENTER to complete the process – the message
“Valid Trigger Code Entered” will be displayed on the screen. Press “Main Menu”
and then “Exit Service Mode”. The system is now prepared for connection to the
AMI server.
4. Close the jukebox door and make sure that it is locked.
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Installing Hard Drive & Testing GrandSTAR Internet Jukebox
Credit Test
Insert a dollar bill into the Bill Acceptor and ensure that the increment in credits corresponds
with the pricing scheme for the jukebox. See Bill Acceptor settings on page 5-5 for the
factory settings of the Bill Acceptor.
Insert quarters into the Coin Acceptor and ensure that the increment in credits corresponds
with the pricing scheme for the jukebox.
Audio Test
Play a local music selection by following the procedure below:
1. Browse through album covers on the local jukebox by touching the red arrow keys on
either side of the panel showing the album covers.
2. To view the songs on an album, touch the album and the song list will appear.
3. Scroll down or up with the double arrows to view all songs on the album. Make a song
selection by touching the song title.
4. Confirm your selection by touching the “YES” box. The song will be selected as long as
there is at least 1 credit under “Credits” in the top right-hand corner of the screen.
2-6 22022603
Figure 2-7 - Jukebox User Interface
Page 27
GrandSTAR Internet Jukebox Installing Hard Drive & Testing
Music Selection And Pricing
See the included manual “Network Setup, Jukebox Operation, Operator Setup Screens” to
understand how to use all of the features associated with the User Interface.
The local music selection and pricing were pre-configured for each hard drive.
NOTE: For Operators Pre-testing the Jukebox In Their Own Facilities:
Any features in the application associated with the network - such as the “Music On
Demand” feature, which accesses all songs in the AMI Entertainment music library will not
work unless the jukebox is connected to the Internet. See the included manual “Network Setup, Jukebox Operation, Operator Setup Screens” for setup information.
Connection Rules
The first time you boot up the GrandSTAR with your hard drive, a 60-day licensing grace period will
begin. If at the end of these 60 days your jukebox has not connected to the AMI Entertainment
Network to validate its’ licenses, the computer will cease to operate.
After the jukebox has made its’ initial connection to the AMI Entertainment Network, it must
continue to connect at least once every 7 days to validate its’ licenses or it will cease to operate.
22022603 2-7
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Installing Hard Drive & Testing GrandSTAR Internet Jukebox
Wireless Router Reception
The GrandSTAR jukebox is equipped with a Wireless Router to allow you to use the Merit™ game
connection for song selection.
The jukebox is shipped to you with the Wireless Router Antenna in the horizontal position. In some
interference prone locations, the Antenna is more effective in the vertical position. The hole in the
top of the cabinet adjacent to the Router is to accommodate this option. See Figure 2-8.
ROUTER MOUNTING
SCREWS
ANTENNA HOLE
WIRELESS
ANTENNA
ROUTER MOUNTING
BRACKET
Figure 2-8 - Wireless Router Antenna in Horizontal Position
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GrandSTAR Internet Jukebox Installing Hard Drive & Testing
To change the Antenna position:
1. Remove the plastic hole plug from the top of the Cabinet.
2. Loosen the four Router Mounting Bracket Screws, and slide the Bracket off the Screws.
3. Rotate the Antenna to the vertical position, and insert it through the hole in the Cabinet.
See Figure 2-8.
4. Slide the Bracket back over the Screws and tighten the Screws. See Figure 2-9.
ANTENNA IN
VERTICAL POSITION
Figure 2-9 - Wireless Router Antenna in Vertical Position
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Installing Hard Drive & Testing GrandSTAR Internet Jukebox
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GrandSTAR Internet Jukebox Sound System Setup
Section: 3 Sound System Setup
Introduction
See the included manual “Network Setup, Jukebox Operation, Operator Setup Screens” if
you have any questions about setting up the Network or the jukebox for operation.
Extension Speaker Operation
To avoid a poor sound quality, care must be taken when adding extension speakers. The
following two requirements must be met:
1. Speakers connected to the Output Transformer Assemblymust be wired so the power
consumed by the extension speakers does not exceed the amplifier power rating of 500
watts per channel.
An Output Transformer Assembly has two transformers, two 7-position terminal strips
marked E1 through E7, and a 4-position terminal strip marked A1-A2, A1-A2 (see Figure 3-2). Speakers wired E1 to E7 bypass the transformer and are driven directly by an
amplifier channel. Each transformer provides 70V at terminals A1, A2 for driving 70V
speakers, and provides taps E1 through E6 for driving extension speakers at a lower
volume. The power consumed by speakers driven by a transformer (E1 through E6, and
A1-A2) must not exceed the transformer rating of 125 watts.
The power consumed by speakers connected E1 to E7, and connected to a transformer
(E1 through E6, and A1-A2) must not exceed the channel rating of 500 watts. For
example, each channel could drive 375 watts directly from the amplifier (E1 to E7), and
the remaining 125 watts through the transformer (taps E1 through E6, and 70V terminals
A1, A2). (See Figure 3-1).
2. Complete the Extension Speaker Worksheet (Tables 3-1 through 3-4) for each channel
and verify it does not exceed the 125 watt transformer rating and the 500 watt amplifier
channel rating. After wiring the speakers, perform an Amplifier Overload Check. Refer
to Amplifier Overload Check immediately following Table 3-5.
3. All speakers must be connected with the correct polarity (see Figure 3-1).
NOTE: Channel 1 output is reversed with respect to channel 2. This reversal is necessary to
extend monaural sound in a stereo jukebox system. Because of this reversal, speaker
connections to channel 1 must be reversed when compared to channel 2, except for 70V
speaker connections. See Figure 3-1 for the correct polarity hookup of extension speakers. If
the (+) and (-) terminals are not wired properly, the speakers will be out of phase, causing a
reduction in low frequencies (bass).
Diagrams D1 through D5 (Figure 3-3) have been included to assist you with connecting
extension speakers E1 to E7.
Figure 3-1 shows the system speaker connections.
70-Volt Speakers
To avoid prohibitive cable losses on long speaker lines (over 100 feet), use 70V
speakers. The power level in the 70V speakers is set at each speaker. For each
channel, 125 watts are provided for 70 V speakers by A1, A2 connections on the audio
output transformer assembly.
22022603 3-1
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Sound System Setup GrandSTAR Internet Jukebox
Low Impedance Speakers
Low impedance speakers (8 or 4 ohm) can be used when the connecting cable is less than
100 feet.
4-OHM SPEAKERS (PARALLEL CONNECTIONS)
No more than one 4-ohm speaker should be connected to a speaker line. If several 4-ohm
speakers are to be used, each speaker should have its’ own line.
8-OHM SPEAKERS (PARALLEL CONNECTIONS)
The loss in 100 feet of 18-gauge zip-cord feeding on an 8-ohm speaker is 15%. The loss for
two 8-ohm speakers is 30%.
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GrandSTAR Internet Jukebox Sound System Setup
Selecting Speaker Power
General Instructions
This section will lead you through the power and speaker selection process. This process
consists of threemajor steps and several smaller steps. The major steps are:
1. Identifying the extension speakers and computing the speaker powerfor speakers
connected E1 to E7, 70V speakers connected A1 to A2, and tapped speakers connected
to E1 through E6.
2. Making the extension speaker connections.
3. Performing an amplifier overload check per instructions immediately following Table 3-5.
Selection Procedures
Use a pencil (you may want to revise your figures) to fill in the Extension Speaker
Worksheet on the following pages:
Extension speakers are available in these general categories: General purpose speakers
(4 and 8 ohm speakers) and 70V speakers. The power level in the 70V speakers is set at
each speaker.
Use the Tables 3-1 through 3-4 Worksheets to help you calculate the amount of power
consumed by the extension speakers.
An extension speaker RMS power rating should be at least 10% higher than the power it will
consume at maximum jukebox volume.
When RMS power to speaker
at maximum jukebox volume is:
250 watts 300 watts
125 watts 150 watts
62.5 watts 75 watts
31.25 watts 40 watts
Then recommended RMS power
rating of speaker is:
Table 3-1 - Extension Speaker Worksheet
Sheet 1
Extension Speakers Connected E1 to E7
Place the quantity of speakers in the blank under QTY and multiply the quantity times the
power consumption. Place your results in the blank under TOTAL.
Two 8-ohm speakers in series:
(31.25 watts to each speaker)
Two 4-ohm speakers in series:
(62.5 watts to each speaker)
8-ohm speakers: ____ ____ at 125 watts each = ____ ____ watts
4-ohm speakers: ____ ____ at 250 watts each = ____ ____ watts
Qty Total
CH 1 CH 2 CH 1 CH 2
____ ____ at 62.5 watts per series = ____ ____ watts
____ ____ at 125 watts per series = ____ ____ watts
(Continued on next page)
22022603 3-3
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Sound System Setup GrandSTAR Internet Jukebox
Table 3-2 - Extension Speaker Worksheet
Sheet 2
4-Ohm Speakers Connected To Transformer Taps E1 through E6
Place the quantity of speakers in the blank under QTY and multiply the quantity times the
power consumption. Place your results in the blank under
TOTAL.
4-Ohm Speakers connected to Channel 1transformer taps.
Speakers for the 1-watt taps: (E1 to E2) ____ at 1 watt each = ____watts
Speakers for the 4-watt taps: (E1 to E3) ____ at 4 watts each = ____watts
Speakers for the 16-watt taps: (E1 to E4) ____ at 16 watts each = ____watts
Speakers for the 36-watt taps: (E3 to E5) ____ at 36 watts each = ____watts
Speakers for the 49-watt taps: (E2 to E5) ____ at 49 watts each = ____watts
Speakers for the 64-watt taps: (E1 to E5) ____ at 64 watts each = ____watts
Speakers for the 100-watt taps: (E3 to E6) ____ at 100 watts each = ____watts
Speakers for the 121-watt taps: (E2 to E6) ____ at 121 watts each = ____watts
Connections Qty Total
4-Ohm Speakers connected to Channel 2transformer taps.
Speakers for the 1-watt taps: (E1 to E2) ____ at 1 watt each = ____watts
Speakers for the 4-watt taps: (E1 to E3) ____ at 4 watts each = ____watts
Speakers for the 16-watt taps: (E1 to E4) ____ at 16 watts each = ____watts
Speakers for the 36-watt taps: (E3 to E5) ____ at 36 watts each = ____watts
Speakers for the 49-watt taps: (E2 to E5) ____ at 49 watts each = ____watts
Speakers for the 64-watt taps: (E1 to E5) ____ at 64 watts each = ____watts
Speakers for the 100-watt taps: (E3 to E6) ____ at 100 watts each = ____watts
Speakers for the 121-watt taps: (E2 to E6) ____ at 121 watts each = ____watts
Connections Qty Total
(Continued on next page)
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GrandSTAR Internet Jukebox Sound System Setup
Table 3-3 - Extension Speaker Worksheet
Sheet 3
8-OHM Speakers Connected To Transformer Taps E1 through E6
Place the quantity of speakers in the blank under QTY and multiply the quantity times the
power consumption. Place your results in the blank under
TOTAL.
8-Ohm Speakers connected to Channel 1transformer taps
Speakers for the .5-watt taps: (E1 to E2) ____at .5 watt each = ____watts
Speakers for the 2-watt taps: (E1 to E3) ____at 2 watts each = ____watts
Speakers for the 8-watt taps: (E1 to E4) ____at 8 watts each = ____watts
Speakers for the 18-watt taps: (E3 to E5) ____at 18 watts each = ____watts
Speakers for the 24-watt taps: (E2 to E5) ____at 24 watts each = ____watts
Speakers for the 32-watt taps: (E1 to E5) ____at 32 watts each = ____watts
Speakers for the 50-watt taps: (E3 to E6) ____at 50 watts each = ____watts
Speakers for the 72-watt taps: (E1 to E6) ____at 72 watts each = ____watts
Speakers for the 95-watt taps: (E3 to E7) ____at 95 watt each = ____watts
Connections Qty Total
8-Ohm Speakers connected to Channel 2transformer taps
Speakers for the .5-watt taps: (E1 to E2) ____at .5 watt each = ____watts
Speakers for the 2-watt taps: (E1 to E3) ____at 2 watts each = ____watts
Speakers for the 8-watt taps: (E1 to E4) ____at 8 watts each = ____watts
Speakers for the 18-watt taps: (E3 to E5) ____at 18 watts each = ____watts
Speakers for the 24-watt taps: (E2 to E5) ____at 24 watts each = ____watts
Speakers for the 32-watt taps: (E1 to E5) ____at 32 watts each = ____watts
Speakers for the 50-watt taps: (E3 to E6) ____at 50 watts each = ____watts
Speakers for the 72-watt taps: (E1 to E6) ____at 72 watts each = ____watts
Speakers for the 95-watt taps: (E3 to E7) ____at 95 watt each = ____watts
Connections Qty Total
(Continued on next page)
22022603 3-5
Page 36
Sound System Setup GrandSTAR Internet Jukebox
Table 3-4 - Extension Speaker Worksheet
Sheet 4
Combine power consumption of all speakers:
Connected E1 to E7
Tapped 4-ohm
Tapped 8-ohm
70-Volt A1, A2
Totals: + =
1. The Grand Total is the amount of power that the jukebox will need to supply to the
extension speakers. If the Channel 1 Total "or" the Channel 2 Totalis more than 438
watts, you must reduce the power used by that channelsextension speakers, then
recalculate that channelspower consumed. The jukebox internal speakers consume
62 watts per channel (factory wiring). This leaves (500-62.5) 437.5 watts per channel
for extension speakers.
2. The jukebox wires to change are the Violet (Channel 1) and the Pink (Channel 2) on
the Output Transformer Assembly (See Table 3-5).
Use Table 3-5 as a guide to select the power used by the jukebox.
Channel 1 Channel 2
Sum of tapped,and
70 Volt A1, A2 must
not exceed 125 watts
per channel.
Channel 1 Channel 2 Grand Total
Table 3-5 -
Select the speaker taps for the internal jukebox speakers.
You may select more or less jukebox power to suit your jukebox volume.
Phono Power Phono Speaker Connections
.25
1
4
16
36
62.5
The Black or Black/White wires are on the Channel 1 and Channel 2 E1 terminals.
Violet connects to Channel 1 E2, Pink connects to Channel 2 E2.
Violet connects to Channel 1 E3, Pink connects to Channel 2 E3.
Violet connects to Channel 1 E4, Pink connects to Channel 2 E4.
Violet connects to Channel 1 E5, Pink connects to Channel 2 E5.
Violet connects to Channel 1 E6, Pink connects to Channel 2 E6.
Violet connects to Channel 1 E7, Pink connects to Channel 2 E7.
Jukebox Speaker Power
NOTE: In any speaker installation, the total RMS speaker load (the sum of all power to all
speakers) must not exceed 500watts per channel. It is strongly recommended that
“Efficient” extension speakers be used.
3. When you have reached a satisfactory combination of speakers and speaker power
consumption, connect the E1 to E7 speakers and the 70V speakers A1 to A2. Then
use the “Connections” column as a guide to wire the tapped E1 through E6
speakers.
NOTE: The amplifier may be connected to a load of 500 watts per channelbefore distortion
will begin to increase beyond specification.
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GrandSTAR Internet Jukebox Sound System Setup
Amplifier Overload Check
Check that the amplifier is not overloaded by performing the following four steps:
1. Make sure that the extension speakers are connected to the audio output
transformer proper terminals (E1 through E7, and A1, A2).
2. While the music is playing, if the yellow CLIP LEDson the amplifier stay OFF or
flicker in a random manner, the load is acceptable.
3. If a yellow CLIP LEDis always lit or flickers continuously, the amplifier is overloaded
and will shut down, and you must perform Step 4.
If a red OVERLOAD LED on the amplifier flickers, the amplifier is overloaded and will
shut down. You must perform Step 4 below.
4. Do this step only if a CLIP or OVERLOAD LED came on as described in Step 3.
Find the source of the overload (shorted speaker wires, too many speakers
connected, or speaker power taps too high in total wattage). After you fix the short,
disconnect a few speakers or lower the speaker power tap selection to reduce the
wattage, then repeat Step 2.
1000 Watts of RMS Power per Amplifier or 500 Watts per Channel.
The generic speaker wiring diagrams cover 4 to 32 speakers.
These speakers are expensive, providing a lot of sound in a localized area, which does not
always optimize the room sound. If you perform power calculations on these speakers, you
will note that we are recommending a higher rating that absolutely necessary. This is to
provide a safety factor and will also provide extended life for the speakers.
The best way to distribute the sound is by adding more speakers.
Diagram 1 has a six-speaker layout. The recommended power handling capacity of each
speaker is shown in the diagrams.
Diagram 2 has a layout of 10 speakers each having a lower power rating than those in
Diagram 1. The expense factor should now be less for each speaker.
For an extremely large room, Diagram 3 may be the best scenario. Diagram 3 shows a
series/parallel hookup with up to 16 speakers. The advantage is that the minimum power
ratings are even lower. This gives you a lot of sound at a reasonable price. To ensure the
speakers work correctly, the pairs wired in series should be of the same make and model.
Different models wired in series will not give equal outputs, and the frequency response may
be different.
To minimize cost, it is recommended to utilize Diagram 4. This shows 28 speakers, their
rating only has to be 8 ohms at 50 watts. This allows you to use inexpensive speakers, that
can be found at the big electronic stores. This also provides you the chance to switch them
for the best sound. Try also to get the most efficient speakers.
Diagram 5 shows further loading using the 70-volt taps on the Output Transformers. This
may be preferred if you have a second zone that is far from the jukebox.
Using these diagrams as a guide, you will readily see how many different schemes can be
achieved. Keep in mind that you can also disconnect the internal jukebox speakers giving
you even more freedom with external speakers. The key things to keep in mind that the load
on each channel must be less than 500 watts and that the maximum you can connect via
the Output Transformers (any connections not
across E1 and E7) is 125 Watts per channel.
Figure 3-4 Diagrams 1N through 3N illustrate some schemes that require you to disconnect
the internal jukebox speakers.
The connection of the optional second optional amplifier is done following the same
guidelines as for those where the internal jukebox speakers are disconnected. When
connecting the second amplifier, Figure 3-4 Diagrams 1N through 3N can be used as a
guide to a few possible connection schemes.
Figure 3-3 Diagram 5 - Low Voltage and 70 Volt Speakers with Jukebox Speakers Connected
3-16 22022603
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GrandSTAR Internet Jukebox Sound System Setup
Figure 3-4 Diagrams 1N - 3N – External Speaker Connections with Jukebox Speakers NOT Connected
22022603 3-17
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Sound System Setup GrandSTAR Internet Jukebox
Figure 3-4 Diagram 2N - 8 Speakers with Jukebox Speakers NOT Connected
3-18 22022603
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GrandSTAR Internet Jukebox Sound System Setup
Figure 3-4 Diagram 3N - 16 Speakers with Jukebox Speakers NOT Connected
22022603 3-19
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Sound System Setup GrandSTAR Internet Jukebox
Figure 3-5 - Volume Control Unit
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GrandSTAR Internet Jukebox Sound System Setup
Figure 3-6 – Volume Connections Using Existing 3-Wire or 4-Wire Cable
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Sound System Setup GrandSTAR Internet Jukebox
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Page 53
GrandSTAR Internet Jukebox Adding Microphones
Section: 4 Adding Microphones
Up to two microphones can be plugged into the 4 Channel Preamplifier and used for paging. Microphones’
can be Rowe custom design, CB or “Rowe CB”, low level balanced, low level unbalanced, or Rowe wireless.
NOTE 1: A 26679501 Paging System is needed to use low-level balanced and unbalanced
microphones.
NOTE 2: MIC 1 input has the standard voice activated and switch activated circuitry. MIC 2 input
has only the switch activated circuitry.
Rowe custom design microphones are no longer available but existing ones have a momentary PUSH to
TALK switch, a volume control, and plug directly into the 4 Channel Preamplifier connectors MIC 1 or MIC 2
via a Rowe 50-foot microphone cable.
The following Paging System Kits are available: The 26679501 Paging System with Hand-Held Microphone
contains: a Rowe CB type microphone that does not have a volume control, a Paging Microphone Adapter
that has a volume control, a Rowe 50-foot microphone cable that connects between the Paging Adapter and
the 4 Channel Preamplifier, and installation and operating instructions.
The 30995201 Paging System with Hand-Held Wireless Microphone allows wireless paging and its receiver
plugs into the 4 Channel Preamplifier connectors MIC 1 or MIC 2. The wireless receiver has an output level
adjustment that’s accessed through a hole in the cover. Use a small flat bladed screwdriver to adjust it.
Plug Rowe
Microphones that
have a volume
control, or the
wireless receiver
connector, into
MIC 1 or MIC 2
connectors.
Plug low-level
balanced or
unbalanced
microphones
into A INPUT
of Paging
Mic Adaptor.
Connect cable
between the
Paging Mic Adaptor
“TO JUKEBOX”
connector and the
MIC 1 or MIC 2
connector.
Paging Mic Adaptor
Plug a Rowe CB or other CB
Microphone into “B INPUT”
Connector of Paging Mic
Adaptor.
Figure 4-1 - Microphone Connections
Adding Microphone(s)
The jukebox factory settings have all microphones unmuted and routed to the four channel signal outputs and
AUXILIARY OUT. Refer to the "Audio Modes-Input Select", "Audio Modes-Muting", and "Audio Modes-Output
Routing" operator setup screens in the included manual “Network Setup, Jukebox Operation, Operator Setup Screens” if you want to change those settings. For assistance contact AMI Technical Service.
22022603 4-1
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Adding Microphones GrandSTAR Internet Jukebox
All of the following steps must be done to navigate properly through the Audio setup menus as you add
microphones to your jukebox system. If you need to start over from the beginning of a step, touch Undo
Main Menu. Do not skip steps.
Step 1. Attach the microphone(s), and cables as shown in Figure 4-1.
Step 2. To test the microphone the jukebox should be at the location with all extension speakers installed.
Set the volume control on the Rowe custom microphone, or the Paging MIC Adapter, to maximum
and do test pages with no music playing and with a song playing. If necessary change the levels by
setting the "Microphone Volume During Paging", the "Audio Volume During Paging", and the
microphone "TYPE" for paging as described In Step 3. If levels are as desired go To Step 4.
Step 3. Adjusting Paging Levels
• Push the SERVICE
• Touch HARDWARE SETUP
• Touch PAGING MIC SETUP
button on the Rowelink Controller to enter the Main Menu.
.
to view the Paging Mic Setup screen (see Figure 4-2). Make sure all MIC's
in the Type column are set to "PAGING" indicated by BLUE buttons.
or
Figure 4-2 - Paging Microphone Setup Screen
• The "Microphone Volume During Paging" is factory set to 40 for all microphones and is the
recommended setting. It can be set higher or lower but do not
the amplifier can shutdown for 5 to 15 seconds if the input level is very high. To set the level:
• Touch the box showing the current "Microphone Volume During Paging" setting.
• Touch C
on keypad to clear the present value, enter the new value on the numeric keypad, and then
touch Ok.
If there is a song playing during paging, the music level drops to the "Audio Volume During
Paging" settings. They are factory set to 33, and can be set anywhere from 0 to 63. Set to 0, if
you do not want any music to be heard during a page. Set to 63, if you
reduction of the music level.
• Touch the box showing the current "Audio Volume During Paging" setting.
• Touch C to clear the present value, enter the new value on the numeric keypad, and then touch Ok.
4-2 22022603
set higher than 45 ( If set higher than 45,
want the minimum 6db
To change the "Audio Volume During Paging" settings:
Page 55
GrandSTAR Internet Jukebox Adding Microphones
•Touch Main Menu to save your changes and return to Hardware Setup screen. Repeat Step 2 and
check the results.
Step 4. If not in SERVICE mode Push the SERVICE
Menu, then Touch HARDWARE SETUP
• Touch VCU Setup
• (see Figure 4-3).
to view the VCU Setup screen
.
button on the Rowelink Controller to enter the Main
Remove check
marks
Figure 4-3 – VCU Setup Screen
• In rows VCU1-VCU4, remove check marks in the columns corresponding with the microphones
you installed by touching them. This prevents location personnel from changing your settings
using the VCU.
• Touch Main Menu to save your changes and return to Hardware Setup.
• Touch Exit Service Mode, Touch Yes.
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Adding Microphones GrandSTAR Internet Jukebox
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GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor
Section: 5 LED Lighting and Bill Acceptor
Introduction
LED Control Assembly (#40931103)
The LED Control Assembly in the GrandSTAR jukebox supplies all the lighting in the
jukebox. There are no fluorescent bulbs, starters, ballasts, or 12 V peanut lights. All lighting
is supplied by the use of 29 ultra bright LEDs.
As seen from the outside of the cabinet:
• 12 LEDs illuminate the Graphics Panels
• 8 LEDs illuminate the Crown, 2 each of Red, White, Green, and Blue (Black Door)
• 4 LEDs illuminate the Left Pilaster, 1 each of Red, White Green, and Blue (Black Door)
• 4 LEDs illuminate the Right Pilaster, 1 each of Red, White Green, and Blue (Black Door)
• 3 White LEDs illuminate the Service, Left and Right Accent Lighting
Features of the LED Control Assembly (#40931103) (Figure 5-2)
The features of the LED control are as follows:
1. Flashing rate (speed) of the LEDs
2. Brightness of the LEDs
3. Music beat sensitivity
4. (Mode) Choice of lights static in standby and beat to the music, or lights flash at
standby and beat to the music.
5. Choice of three patterns
All features are controllable at the LED Control Assembly and the IR Remote (see
Figure 5-1). If enabled, and any of the LED Control buttons are pressed, the Red LED
on the IR Receiver flashes when the IR command is acknowledged by the LED
Control. The remote can be disabled if desired-this feature is described in Remote
Enable/Disable Program Switch on page 5-3.
LED CONTROL
BUTTONS
22022603 5-1
Figure 5-1 – IR Remote
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LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox
Flash Rate (Speed) of the LEDs
The flash rate (speed) can be adjusted from very rapid to approximately every two seconds.
To adjust the flash rate with the IR Remote, push SPEED, then push LIGHTS+ to make the flash
rate faster, or push LIGHTS-
- to make the flash rate slower. When the high and low limits of the
flash rate are reached, the IR Receiver Red LED stays ON.
To adjust the flash rate using the SPEED pot on the LED Control Assembly 40931103, turn the
control counterclockwise to make the flash rate faster, and clockwise to make the flash rate slower.
Brightness of the LEDs
The brightness can be adjusted from very dim to full brightness.
To adjust the brightness with the IR Remote, push BRIGHT, then push LIGHTS+ to make the LEDs
brighter. Or push LIGHTS – to make the LEDs dimmer. When the high and low limits of the
brightness are reached, the IR Receiver Red LED stays ON.
To adjust the brightness using the BRIGHTNESS pot on the LED Control Assembly 40931103, turn
the control counterclockwise to make the LEDs brighter, and clockwise to make the LEDs dimmer.
Music Beat Sensitivity
There are three adjustments that affect the Music Beat Sensitivity. The IR Remote Music Control
Switch, the Music Pot, and the Speed Pot (the last two are on the LED Control Assy 40931103).
The faster the Speed Pot is set, the less influence music will have on the LED lighting. It is
recommended to have a relatively slow speed setting so the music will have a greater influence on
the patterns.
To initially adjust the Music Beat Sensitivity, make a selection, and when you hear the music, push
MUSIC on the IR Remote; then push and hold LIGHTS+ until the IR Receiver Red LED stays ON.
This sets the IR Music Control to maximum sensitivity. Now, on LED Control Assembly 40931103,
rotate the Music and Speed Pots fully clockwise. The LED Display flash rate should vary to the
music. Slowly turn
the Music Pot counterclockwise until you see the desired effect of the music beat
on the pattern. Once this pot is set, the remote may be used to reduce the effect of the music on the
LEDs.
After the initial adjustment has been made, you can vary the Music Beat Sensitivity using the IR
Remote Control. To do this, push the MUSIC, then push LIGHTS+ to increase music sensitivity, or
push LIGHTS- to decrease music sensitivity. When the high and low limits of the music sensitivity
are reached, the IR Receiver Red LED stays ON This adjustment is very sensitive. A slight
adjustment causes a relatively large change to music sensitivity.
Remote Enable/Disable Program Switch
Program DIP Sw #3 controls the IR Remote Control Enable/Disable feature (See Figure 5-3).
Sw#3 is ON to Enable: OFF to Disable
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GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor
Setting LED Mode
Two LED flash modes are available and can be adjusted as follows using the program DIP
switches.
Program DIP Sw#6 controls the Mode
Mode 1 is Sw#6 OFF “Juke” Standby = LEDs Flash
“Juke” Playing = LEDs Beat to Music
Mode 2 is Sw#6 ON “Juke” Standby = LEDs all on
“Juke” Playing = LEDs Beat to Music
Adjusting Mode with the IR Remote:
Push MODE, then push either LIGHTS+ or LIGHTS- (Toggles between Mode 1 and Mode 2).
Setting Pattern
Adjusting Pattern with the Program DIP Switches:
Program DIP Sw#7 and Sw#8 control the Pattern
Both Sw#7 and Sw#8 ON = Pattern 1
Sw#7 ON, Sw#8 OFF = Pattern 2
Sw#8 ON. Sw#7 OFF = Pattern 3
Both Sw#7 and Sw#8 OFF = Pattern 3
Pattern 1 divides the LED lighting into four groups of 4 LED’s, this pattern is a sequence of
LED switching whereby three LEDs are ON and one LED is OFF. The OFF LED will
sequence through all LED’s. The OFF LED only moves down. LEDs are divided as follows:
Crown - 4 left side; 4 right side; Pilaster 4 left side; Pilaster 4 right side.
Pattern 2 is a sequence of LED switching whereby seven LEDs are ON and one LED is OFF
The off LED will sequence through all LEDs The OFF LED will move up, then down. LEDs
are divided as follows: left Pilaster and Crown - left side - 8; right Pilaster and Crown - right
side - 8.
Pattern 3 is a variation of Pattern 2 (Seven LEDs are ON and one LED is OFF. The OFF
LED will sequence through all LEDs) The OFF LED only moves up. LEDs are the same.
LEDs are the same as Pattern 2.
22022603 5-3
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LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox
Adjusting Pattern with the lR Remote:
Push PATTERN, then push either LIGHTS+ or LIGHTS- (Cycles through Patterns 1, 2,
and 3).
Figure 5-2 – LED Control Assembly
Figure 5-3 – Program DIP Switches
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GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor
Bill Acceptor Settings
The GrandStar uses either a Coinco® Vantage™ or a MEI® AE2611 Bill Acceptor. In order to
function properly in the GrandStar, these Bill Acceptors must be configured as follows:
Coinco Vantage Setup
Figure 5-4 shows the location and orientation of the DIP Switches.
Figure 5-4 Coinco Vantage DIP Switches
Factory Dip Switch Settings are:
Switch
Setting Remarks
1&2 ON Fast Pulses
3 OFF 1 Pulse per Dollar
4 ON Always Enabled
5 OFF Pulse Mode
6,7,& 8 OFF For future use by Coinco
In addition, the Vantage has several other Configuration Settings which are made via an electronic
menu system. Operation and settings options are described as follows:
1. To enter the Configuration More, locate the Service Mode Button and Diagnostic Indicator LED
as shown in Figure 5-5.
Figure 5-5 Service Mode Button and Diagnostic Indicator LED
2. Press and hold the Service Mode Button until the Diagnostic LED is blinking a 2-flash pattern.
22022603 5-5
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LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox
3. Depress the button on the bottom of the Bill Acceptor to release the Lower Housing from the
assembly as shown in Figure 5-6. Slide the Lower Housing out of the frame.
Figure 5-6 Removing the Lower Housing
4. Referring now to the LED’s on the Inlet Bezel, the ‘Page’ LED will now be blinking a single-flash
pattern. Figure 5-7 shows the 5 LEDs and their meanings.
The ‘ON’ and ‘OFF’ settings shown are the Rowe default settings
5. Press the Service Mode Button and release to step through the Bill Acceptance options. When
you have the bills enabled as desired, press the Service Mode Button and hold it until the Page
LED begins to blink in a 2-flash pattern.
6. Set the Page 2 options as desired by pressing the Service Mode Button and releasing to step
through the options. When you finish these settings, press the Service Mode Button and hold it
until the Page LED begins to blink in a 3-flash pattern.
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Figure 5-7 Configuration Settings
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GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor
7. Continue these steps through the Page 3 and Page 4 options. When you have the settings as
you want them, simply re-install the Lower Housing. The Inlet LEDs will flash 5 times confirming
that your settings have been saved.
8. Refer to the Coinco Installation and Operation Guide included with your jukebox for a more
detailed explanation of the various options.
MEI AE2611 Setup
The factory DIP switch settings are:
1, 2 ON for 4-way acceptance
3 ON for high acceptance
4, 5 OFF to accept $2 and $20
6 ON * for always enable
7 OFF * for one pulse per dollar
8 OFF * for gaming interface.
* Switches 6, 7 and 8 MUST be in the position shown above.
22022603 5-7
Figure 5-8 – MEI Bill Acceptor
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LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox
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GrandSTAR Internet Jukebox Routine Service
Section: 6 Routine Service
Introduction
Routine and preventative maintenance is to be performed on your regularly scheduled
periodic service call. This section discusses how to do preventive maintenance procedures.
Changing music, collecting statistic figures, and changing other location-specific features
can be done using the AMI Entertainment Secure Website via the Internet. Detailed
instructions on how to use AMI Entertainment’s Web Application are located in the included
manual “Network Setup, Jukebox Operation, Operator Setup Screens”.
22022603 6-1
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Routine Service GrandSTAR Internet Jukebox
Preventive Maintenance
Preventive maintenance should be performed at regular intervals. At every visit, the exterior
should be cleaned and the touch-screen should be re-calibrated. The interior should be
cleaned every 3-4 months.
Exterior
Part Procedure
Touch-screen
Exterior Surfaces Cloth moistened in water with any mild cleaning product
Calibration Please see the following procedure.
Touch-screen Calibration
The following procedure describes how to calibrate the touch-screen:
1. Power on the GrandSTAR jukebox and allow it to complete the startup sequence.
2. Open the door of the jukebox.
3. Locate the “Calibrate” button on the Rowelink Controller. Refer to Figure 6-1.
Press the button once to launch the calibration program. This will override the jukebox
application while the calibration program runs. Refer to Figure 6-2.
4. Close the door and make sure it locks.
5. Follow the directions on the screen, touching the center of the targets, then touching
“YES”.
Calibrate
RS232
POWER IN
POWER IN
P22
P23
P14
P9
P6
P7
24 VAC
24 VDC
12 VDC
5 VDC
P10
POWER OUT
1000 W
P21
P20
COIN
COIN
ACCEPTOR
SWITCHES
250 W
CC RL TX
TB1
ROWELINK
CC RL RX
KID RL TX
P8
IR RCV
P5
FAN CKTSP2VIDEO SW
P4
Clean with household glass cleaner and paper towel or clean cloth.
CAUTION: DO NOT SPRAY CLEANER ON THE TOUCH-SCREEN.
SPRAY CLEANER ON THE TOWEL, THEN CLEAN THE
TOUCHSCREEN.
After cleaning the touch-screen it may not respond to touch for a few seconds.
Filtered cooling air is provided for the components inside the GrandSTAR via a fan mounted on the
back of the jukebox. The speed of this fan is controlled by the Rowelink Controller – if the
temperature is moderate, the fan runs at a low speed, but as the temperature inside the box rises,
the fan is driven faster.
The air filter will need to be washed periodically. The frequency will depend on the conditions at the
site, so it is best to check the filter condition at least once a month. The filter is located on the back
of the GrandSTAR as shown In Figure 6-3.
Remove and clean the filter as necessary. To do this, remove the frame by sliding it upward as
shown in Figure 6-3. Remove the filter pad from the frame. Use warm water and a mild detergent
to clean the filter. Rinse thoroughly and allow to dry. One side of the filter has been glazed to
make it easier to slide in and out of the frame. The glazed side should face toward the jukebox.
Slide frame and pad back until frame stops against filter mounting bracket back wall.
GLAZED SIDE IN FILTER FRAME
Figure 6-3 – Filter Removal
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Routine Service GrandSTAR Internet Jukebox
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GrandSTAR Internet Jukebox Troubleshooting
Section: 7 Troubleshooting
Introduction
The GrandSTAR Jukebox incorporates several modules which plug in for rapid service.
The most likely cause of jukebox problems is:
1. Continuous or intermittent open circuits in a harness. The cause can be broken or cut
wires, a damaged terminal, or a bad terminal crimp.
• Check that all plugs are firmly seated.
• Check that connector pins are not bent, broken, or pushed through the back of
connectors when mated.
2. A defective module. Troubleshooting procedures are directed at module replacement,
not repair.
A summary of the functions for each of the jukebox’s replaceable modules is listed Section 1
The troubleshooting topics presented in this section are:
• The GrandSTAR indicator LEDs can help you isolate a problem.
• A sequence of operation explanation in this section and a wiring diagram
help you isolate the problem to a harness or a module. The wiring diagram also
shows the Rowe part numbers of the harnesses and modules.
• Modular Troubleshooting Charts that list the Trouble, Symptom, and Probable
Cause.
22022603 7-1
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Troubleshooting GrandSTAR Internet Jukebox
Power Supply Board
+9 V LED
Should be on. Indicates +9 VDC is available at the Power Supply.
+12 V LED
Should be on. Indicates +12 VDC is available at the Power Supply.
+24 V LED
Should be on. Indicates +24 VDC is available at the Power Supply.
Rowelink Controller
5 VDC, 12 VDC, 24 VDC LEDs
Should be on. Indicates there is power to the ROWELINK CONTROLLER.
IR RCV LED
Flashes when an IR signal is seen by the IR RCVR. May flash due to ambient light.
KID RL TX LED
Should be flashing **. Indicates when the ROWELINK CONTROLLER sends an RL signal
back to Core Computer. Rate is approximately ten times per second.
Core Computer RL RX LED
Should be flashing **. Indicates when ROWELINK CONTROLLER receives a RL signal from
one of the ROWELINK devices. Appears almost continuously on (rate is more than 20 times
per second).
Core Computer RL TX LED
Should be flashing **. Indicates when Rowelink Master Commands are sent from the
Computer Core. Appears almost continuously on (rate is more than 20 times per second).
CRDT RL TX LED
Should be flashing **. Indicates when the ROWELINK CONTROLLER sends a RL signal
back to the Core Computer. Rate is approximately once per second.
CRDT Status LED
This LED will flash when a coin is inserted and the CRDT RL TX LED is flashing. May or
may not flash when coin is inserted if the CRDT RL TX LED is not flashing.
7-2 22022603
Page 71
GrandSTAR Internet Jukebox Troubleshooting
4 Channel Preamplifier
Power LED
Should be on. Indicates when all 4 voltages are present (+5 V, +8.5 V, +15 V, -15 V).
Status LED
On Power Up (Power applied to the AV Controller) this LED flashes 3 times.
Rowelink LED
Should be flashing **. Flashes when the AV Controller sends a RL signal back to the
Rowelink Controller. Rate is approximately twice per second.
Volume Control Unit
Period LED (on the 10’s digit)
Should be dimly flashing ** at a relatively fast rate. Indicates when Rowelink Master
Commands are sent from the Computer Core via the Rowelink Controller.
Period LED (on the 1’s digit)
Should be dimly flashing ** at a relatively fast rate. Indicates when the Volume Control
sends a RL signal back to the Rowelink Controller.
Power Amplifier
Yellow Clip LED
Should be off. If on, the input signal to the Power Amplifier is to high, which will cause the
output signal distortion to increase.
Red Overload LED
Should be off. If on, the speaker outputs are overloaded.
Computer Core Assembly
The Computer Core Assembly also has two Ethernet LEDs that are built into the Ethernet
socket. The yellow LED indicates a connection at 10 MB and the green LED indicates a
connection at 100 MB. The green LED should be active on the Core Computer Assembly.
Hard Drive Green LED
Should be on. Indicates if the hard drive has power applied to it.
Hard Drive Red LED
Should flash occasionally. Flashes if the hard drive is being accessed. See Figure 2-4 for
the location of these hard drive LEDs.
** When the CORE COMPUTER ASSEMBLY is powered up, then it may take several
minutes for the Rowelink LEDs to start flashing.
22022603 7-3
Page 72
Troubleshooting GrandSTAR Internet Jukebox
Sequence of Operation
Step 1: Power on the jukebox
• With the System Power Supply power switch in the ON position, plug the AC
power from the back of the jukebox into a standard, grounded wall outlet. The
LEDs will light, and the Volume Control Unit display will show dashes.
• If the Core Computer does not automatically start to boot-up, press the
Reset/ATX power button (see Figure 1-1) in once and release.
Step 2: The operating system automatically begins to boot. The following is viewed on the
monitor:
• Low-level hardware checks
• Windows XP Embedded Operating System Loads
• GrandSTAR Operating System Loads
Step 3: The user interface (see
Figure
Step 4: Customer provides a form of payment. “Credit” displays a value greater than 0.
For cash:
Step 5: Customer makes a song selection
For local music:
For downloadable music:
Step 6: Selection is played
2-7) is viewed on the monitor. No music is in the queue, no selections are available
and the amplifier is muted.
• Bill Acceptor or Coin Acceptor receives the money
• Acceptor sends pulse(s) to the Rowelink Controller (no escrow)
• Rowelink Controller sends money information to the computer via Rowelink
• Computer increases the credits accordingly
• “Credit” is changed on the application (monitor)
• Customer touches album name, song name, and confirmation to make
selection
• Touch-screen sends selection information to the computer
• The song is placed into queue and 1 credit will decrement
• Customer touches song name to make selection
• Touchscreen sends selection information to the computer
• Application prompts customer to approve that the selection will cost 1 extra
credit
• Credits removed and song is placed in queue
• Computer begins to download song from internet to the local drive
• Once download is complete (may take 3-5 minutes depending on network
traffic and the number of downloaded songs selected before hand)
• Computer sends a Rowelink message to the 4 Channel Preamplifier to un-mute
the amplifier.
• Song is located on the local computer hard drive, and played. Use Volume Control
Unit to adjust volume.
7-4 22022603
Page 73
GrandSTAR Internet Jukebox Troubleshooting
34032614
*B
*B/W
*B/R
*B/Y
*G/Y
*S
*W
*B
*B/ R
*B/ Y
*G/ Y
*S
40 737 8231 TR ANSFO R MER
9
8
7
120
VAC
1
2
3
4
5
6
120
VAC
Optional Second Amp Kit P/N 26694913
120
VAC
1
2
3
4
5
120
VAC
40 737 8 26 TR AN SF OR MER
22 VAC
22 VAC
50 VAC
50 VAC
20 VAC
20 VAC
20 VAC
50 VAC
50 VAC
20 VAC
34032615
1
2
3
1
2
3
4
5
6
34059105
3
2
1
1
2
3
4
5
6
34059105
BL
BL/W
BL
*R
*R/Y*B/ W
*R
S
S
*R
*R/Y
*R
S
S
TO 34032615
HARNESS
SHEET 3
TO 34059105
HARNESS
SHEET 3
TO 34059105
HARNESS
SHEET 3
TO CORE COMPUTER
34037927 HARNESS
SHEET 4
34037927
EXTERNAL
POWER/ ATX
RESET
21121237
B
3
G/Y
2
W
1
G/Y
FILTER
N
TO 120 VAC
WALL OUTLET
21121238
BR
G/Y
BL
L
BRACKET
GROUND
MOV
21 121 220
*BRBLLINE
*BL
*G/ Y
POWER CORD
IEC 3 20
INLET
21621863
21621861
21621862
*BL
34046302
PWR INLET
W/FILTER
34087701 SURGE SUPPRESSOR 120V
BBR
3
2
W
1
MOV
MOV
34070901 CBA
34032614
*G/ Y
*B/ Y
*B/ R
*B/ W
*B
*S
*S/Y
BL
*S
*W
*S
Stri pe
+9 VDC
+9 COM
ON/OFF C TR L
22212808
Stri pe
+12V FILTERED
+12 V COMMON
+24 VP DC
+24V COMMON
22212807
COMP ONENT S
PO WER
5
4
3
2
1
6
10
10
11
11
12
12
13
13
14
14
15
15
7
8
9
1
2
3
1
2
3
4
5
6
POWER SU PPL Y A SSEMB LY 2214580 9
TO BO TTOM LEAD OF PRIMARY # 2
TO TOP L EAD OF PRIMA RY # 2
*G/ Y
5
*W/B
4
*R/Y*Y /B
3
*Y /B
2
*B
1
*BR/ W
6
*W/B
*BL
*BR
*O/ B
*O
*W/BL
*S
7
*S/ Y
8
*S
9
123
P2
P3
+9 VDC
CBA- SYSTEM
PWR SUPP LY
40923409
RELAY
CONTROL
RELAY
CONTROL
+12 VDC
TO BO TTOM LEAD OF PRIMARY # 1
TO TOP L EAD OF PRIMA RY # 1
LINE ( 120 ~ )
NEUTRAL
CB3
3A
*O
4
P4
P6
+24 VPDC
*R
*R/B
123
+5V D C
FERRITE
CB1
6A
L
N
120 V,
60 ~
Main s
Inle t
*R/Y
*W/B
CB26A
*BR/ W
LINE (120 ~)
COMPUTE R
*R/Y
*W/B
*BR/ W
*G/Y
P1
12
11
*R/Y
10
9
*B/W
8
7
6
*B/R
5
4
*R
3
2
*B/Y
1
P5
*R
2
*B
1
P7
*W/BL
4
*W/G
3
2
*W/R
1
ROUT ER
*W/B*B/ Y
34038808
*W/B
*G/ Y
*B/ W
*W/G
*W/R
*B/ R
*B
*R
*R/B
4
3
2
1
1
2
3
4
5
6
7
8
9
PHO NO
LIGHTS
MAINS SUPPLY
SEL ECTO R
*B
4
3
*W
2
1
22135403
POWE R CORD T O
CORE COMPUTER
IEC 320 MALE
PO WER INLET
SHEET 4
ROUTER AC
ADAPTER ( SHEE T 4)
PLUGS INTO THIS
OUTLET
*W
1
*G/Y
2
*B
3
BL
4
BL
5
6
7
8
9
120 VAC
JUMPER
ASS Y
NEUT
GROUND
120VAC
ROUTER
RESET
34039924
TO MARS BILL ACCE PTOR S HEET 2
TO 34039924 HARNESS SHEET 4
TO LED CONTROLLER POW ER SHEET 5
34032614
TO RO WELINK CONTROLLER P 23 SHEET 2
TO RO WELINK CONTROLLER P 14 SHEET 2
TO RO WELINK CONTROLLER P 2 SHEET 2
FOR EQUIVALENT ENGINEER ING DRAWING, S EE 21 87 1076-Q 7 REV B
Figure 7-1 – GrandSTAR Wiring Diagram (Sheet 1)
22022603 7-5
Page 74
Troubleshooting GrandSTAR Internet Jukebox
BR
Y
S
B/W
BL
34052602
R
121
B
SERVICE
REJECT
CA LIBRATE
POW ER
EV ENT S W
GROUND
+24VDC
SIGNA L
1
DCDb
>
6
>
DSRb
2
RXDb
>
7
RTSb
<
3
<
TXDb
8
CTSb
>
4
DTRb
<
9
RIb
>
5
GND
DB9 FEMALE
34038701
+9 VDC
9 V COMMON
ROWELINK A
ROWELINK B
+12 VDC
12 V COMMON
+9 VCD
9 V COMMON
GND
SIGNA L
ON/OFF CNTRL
MUTE NOT
ROWELINK B
ROWELINK A
+9 VDC
+9V COM
22215003
TO 4 CH PREAMPLIFIER
SHEET 3
1
40940801
2
TEM PER ATURE
3
4
SENSOR
5
2
34052901
12VDC FAN
Opt iona l
Event Swit ch
W/O
34038211
TO CO RE
COMPUTER
COM2
SHEET 4
B/W
161
W
G/Y
B
172
183
194
205
216
227
238
249
25 10
26 11
27 12
28 13
29 14
30 15
1
1
2
2
3
3
W
G/Y
B
120 VAC
IMONEX
TO
34039924
HARNESS
SHEET 1
CO IN
ACCEPTOR
30983101
QUARTER ON LY
40846 302
IR RECV'R
TO LED
CONTROLLER IR
RJ12
SHEET 5
34032903
VOLUME CONTROL UNIT
Channel or Microphone
CH1
CH2
CH3
MIC1
MIC2
MIC3
SINGER
Volume
POWER
REJECT
TO POWER SUPPLY
ASSEMBLY P3 SHEET 1
TO POWER SUPPLY
ASSEMBLY P2 SHEET 1
UP
DOWN
On- Microph one
Off- Ch annel
CRE DIT
W
G/Y
B
ACCEPT
COM
34032516
CH4
MO DE
BILL ACCEPTOR
22135609 MEI
AE2611-U10E or
22135611
Coinco
VL61B41US01
GROUND
CREDIT
/ENABL E
34022332
25 (quarter)
N.C.
S
B
B
B
P2
6
5
4
3
2
1
RJ12
22215004
P1
6
5
4
3
2
1
RJ12
BL
Y
BR
DUAL ROW
GND
SIGNA L
P17
1
2
3
4
5
6
P19
1
2
3
4
5
6
7
8
9
10
P21
1
2
3
4
5
6
7
8
9
10
P20
1
2
3
4
5
6
7
8
P11
1
2
3
4
5
6
RJ12
P24
1
2
3
4
5
6
RJ12
P16
1
2
1
2
3
4
5
6
RJ12
1
2
3
4
5
6
RJ12
P23
1
2
3
4
5
6
P14
1
2
3
P7
P5
MDB ACCEPTOR
BILL
ACCEPTOR
COIN
ACCEPTOR
COIN
SWITCHES
IR DETECTOR
IR DETECTOR
POWER SW
ROWELINK
ROWELINK
POWER IN
POWER IN
AMP MUTE
P3
1
2
S1 POW ER
S2 CALIBRATE
S3 SERV ICE
S4 REJECT
NO USED
ROWE LINK C ONTROLLER
40955 703
STATUS
KID RL TX
IR RCV
CRDT RL TX
CC RL TX
CC RL RX
+5V DC
CONTRO LLER LED'S
+12V DC
+24V DC
24V A C
VIDEO SW
P2
12345
COIN A COM
COIN A SIG
LED A ANODE
LED B CATHOD E
COIN B SIG
COIN B COM
NC
+9V DC
IR SIGNAL
+9V COMM
LED ON/OFF
MUTE
22 2150 05
NC
+9V DC
IR SIGNAL
+9V COMM
LED ON/OFF
MUTE
22 2150 06
ON/OFF CONTROL
MUTE NOT
ROWELINK B
ROWELINK A
+9 VDC
+9V COM
22212807
+24V DC
COMMON
KEY
SIGNA L IN
SIGNA L OUT
SIGNA L GND
The best way to determine a problem is to isolate its’ cause. The following charts should help to
narrow down which module is failing and whether it can be fixed or needs to be replaced.
Start with the “Trouble” column and find the item that closely relates to the problem you are
experiencing. The “Symptom” will be described in the following column. There may be multiple
symptoms. There may also be many “Probable Causes” listed for each Symptom. The Probable
Causes are listed in decreasing order of probability.
Trouble Symptom Probable Cause
Application does not boot up. At the first boot up screen,
“Detecting IDE Primary Master”
reports “None”.
The boot up process stops at
“DISK BOOT FAILURE, INSERT
SYSTEM DISK AND PRESS
ENTER.”
At first boot up screen,
“Detecting IDE Primary Master”
hangs at “[Press F4 to
Continue]”.
1. There is no hard drive in
the housing.
2. The plugs are not
completely seated in the
hard drive.
3. The data cable or power
plug (Core Computer box
internal) has come loose
from the main board or
hard drive.
1. There is no hard drive in
the hard drive housing.
2. The plugs are not
completely seated in the
hard drive.
3. The data cable or power
plug (Core Computer box
internal) has come loose
from the main board or
hard drive.
4. The hard drive is dead.
1. The Core Computer’s
BIOS needs to be
updated.
7-12 22022603
Page 81
GrandSTAR Internet Jukebox Troubleshooting
Trouble Symptom Probable Cause
Jukebox will not operate when
Powered ON.
When plugged into a standard
wall outlet, the LEDs fail to light.
The LEDs come on, but the
application will not boot.
The monitor does not work. The computer fan is on and all
the system’s LEDs are normal.
The touchscreen does not work,
or the touchscreen will not
calibrate.
The application boots up, but
the touchscreen does not
respond to touch.
1. The Power button was
pressed on Volume
Control Unit or IR
Remote.
2. The plug is not
completely inserted into
the outlet.
3. The wall circuit is not hot.
1. The computer ATX
power/reset button was
not pressed in.
2. The monitor or its power
supply is defective or
unplugged.
1. The power plug, video
cable, or monitor power
supply is not seated
completely.
2. The monitor power
supply is defective.
3. The monitor is defective.
1. The touchscreen cable is
not seated completely at
the monitor or at the Core
Computer box.
2. The touchscreen is
defective.
22022603 7-13
Page 82
Troubleshooting GrandSTAR Internet Jukebox
Trouble Symptom Probable Cause
The bill acceptor does not work. The bill acceptor will not accept
a bill.
The green LEDs at the bill
acceptor lip are not flashing
(MEI Bill Acceptor Only).
No audio from the jukebox No sound from jukebox,
although the application reports
“Now Playing…”
No sound from the jukebox, and
the application doesn’t appear to
be playing the song selected.
Machine is locked-up during
normal runtime.
Bill acceptor is taking money,
but touchscreen is not
responsive.
1. The cash box is full.
2. The cash box was not
correctly re-installed on
the bill acceptor.
3. There is a jammed bill in
the device.
4. The plugs are not
inserted securely at the
acceptor.
5. The bill acceptor is
defective.
1. The cable is damaged at
the acceptor.
2. The bill acceptor is
defective.
1. The volume control is
turned all the way down.
2. The volume control is
broken.
3. The 4 Channel
Preamplifier is continually
muting the song.
4. The Audio cable is loose
or disconnected from the
Core Computer Audio
jack.
5. The amplifier was
overloaded and
shutdown.
1. There are no more
credits available for play.
2. The song was canceled.
1. Core Computer is lockedup. Press the external
ATX Power/Reset button.
2. If the Core Computer
does not boot up, do a
complete Power Down
and Power Up.
7-14 22022603
Page 83
GrandSTAR Internet Jukebox Troubleshooting
Trouble Symptom Probable Cause
Router does not work. When the power supply is
connected to the router, nothing
happens.
1. The AC adapter is not
fully inserted in the AC
outlet in the power
supply, or the DC adapter
plug is not fully inserted
in the receptacle on the
back of the router.
The “Link/Act #” LED, in front of
the router does not light up
when an Ethernet cable is
plugged in the respective port.
1. The Ethernet port is
defective.
2. The jukebox is not
powered on.
3. The cable is loose at the
Core Computer.
The WAN LED does not light up.1. The broadband
connection is not plugged
into the WAN port.
2. The cable modem or DSL
modem is not powered
on.
22022603 7-15
Page 84
Troubleshooting GrandSTAR Internet Jukebox
Trouble Symptom Probable Cause
The “Music on Demand” feature
does not work.
The feature has never been
available in the location.
The feature was available, but is
no longer available.
1. There is no Ethernet
cable connection
between the router and
the Core Computer.
2. The Ethernet cable is not
fully seated in the port on
the Core Computer or in
the back of the router.
3. The connection is loose
between the modem and
the router.
4. The cable is bad.
5. The Internet line is down.
1. The connection has
become loose between
the modem and the
jukebox.
Figure 8-20 – 19” Touchscreen and Panel Assembly .............................................................. 8-35
22022603 8-1
Page 86
Parts Catalog GrandSTAR Internet Jukebox
This page intentionally left blank
8-2 22022603
Page 87
GrandSTAR Internet Jukebox Parts Catalog
Introduction
This parts catalog lists replacement parts for the jukebox. The purpose of this parts catalog
is to locate and identify replaceable components and supply information on how to order
them.
Catalog Description
This catalog is divided into major sections labeled with figure numbers, which correspond to
the illustrations used. Some assemblies require more than one illustration to identify the
parts. Each page has a sheet number to identify the sheet as part of that assembly’s parts
list.
Replacing parts that are welded or riveted onto an assembly is normally impractical.
Therefore, replacement parts are not listed for these items. The assembly containing the
welded or riveted part should be replaced.
Parts List Description
The parts list contains four columns:
•Number — The first entry in this column is the reference number of the corresponding
illustration. A reference number, when listed, corresponds to the reference number
appearing on the illustration. Reference numbers are not used when items are listed
for reference purposes only or when the item listed is an alternate part.
•Rowe Part Number — This column lists the part number to use when ordering
replacement parts or making inquiries.
•Description — This column gives a word description of each part or assembly. Each
item is indented to show its relationship to the next higher assembly.
•Qty — This column contains the part quantity used in the assembly. When a figure
describes more than one model of an assembly, the “Qty” column is divided to show
each model.
Ordering Replacement Parts
All replacement parts must be ordered directly from an Authorized Rowe® Distributor.
Once the replacement item has been determined, complete a Standard Parts Order Form
(available from your Rowe
because of inadequate or incomplete parts order forms. To enable prompt delivery, always
specify the following information:
Part Number and Description (indicate color, if applicable)
Quantity Required
Machine Model and Serial Number
Complete Shipping Address, including the ZIP code
Shipping Instructions must be supplied. If the shipping method is Parcel Post, Air Parcel
Post, United Parcel Service, or Air UPS, and the packages may exceed the size and weight
limits of these services, indicate an alternate shipping method.
If the shipment must be delivered as fast as possible, specify “Fastest Way”. Rowe will
select the carrier for orders that justify shipment by truck.
22022603 8-3
®
Distributor at no charge). Very often, parts orders are delayed