Rotosol solar (Division of Rotomag Motors and Controls Pvt. Ltd., located Near Anand,Gujarat,India .,
which is specialized in manufacturing of solar PV inverters.
Rotosol is dedicated to providing perfect power conversion and control solutions for solar power generation
installations , manufacturing and marketing of solar PV inverters. Rotosol possesses the first-class
production equipment . Rotosol provide all kinds of high-quality and reliable grid-connected solar inverters
and energy system solutions to satisfy the consistently increasing demands for global energy.
The newly designed PV Inverter features itself with full load high efficiency, high reliability and user-friendly
interface. The maximum conversion efficiency of our inverter is up to 98%. A user-friendly installation &
interface, professional industrial design, and design for reliability mechanism, give the Inverter Family a
competitive edge for customers from all regions.
As a customer-oriented company, Rotosolis always trying to improve product and enhance customer
satisfaction. High quality with customer satisfaction is the Goalof Rotosol , not just in product quality control,
but also in quality of service and support. Rotosol is able to help customers reduce energy consumption and
carbon dioxide emissions by leading green solutions.
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CONTENTS
1. About This manual
1.1Scope of Validity.................................................................................................................................. 4
3.Please contact with local dealer if error remains the
same after several reset.
IntFaultA
Machine failure
Please contact with local dealer if error remains the
same after several reset.
IntFaultB
1.PV input voltage is too high
1..Adjust the panel configuration to lower the input
voltage.
2.Electricity grid abnormal
2.Afterelectricitygrid returns to normal,
the machine will automatically restart.
3.Bus hardware overvoltage
fault
3.Please contact with local dealer if error remains the
same after several reset.
IntFaultC
Electricity grid abnormal
1.Afterelectricitygrid returns to normal,the
machine will
In most situations, the inverter requires very little service. However, if inverter is not able to work perfectly,
we recommend the following solutions for quick troubleshooting.
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Unbalanced currentfault
automatically restart.
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultD
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,the
machine will automatically restart.
2.Software over current fault
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultE
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.Hardware over current fault
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultG
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.DCI too high
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultJ
Relay failure
Please contact with local dealer if error remains the
same after several reset.
IntFaultK
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.Bus differential fault
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultL
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.Low Bus voltage fault
2.Please contact with local dealer if error remains the
same after several reset.
IntFaultM
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.High Bus voltage fault
2.Please contact with local dealer if error remains the
same afterseveral res
IntFaultN
Internal hardware fault
Please contact with local dealer if error remains the
same after several reset.
IntProtectA
Offset current protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectB
Relay protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectC
Over current protection
Please contact with local dealer if error remains the
same after several reset.
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IntProtectD
l.PVside high current
1.Adjust the panel configuration to lower the input
current.
2.Boost over current protection
2.Please contact with local dealer if error remains the
same after several reset.
IntProtectE
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.Soft start overtime protection
2.Please contact with local dealer if error remains the
same after several reset.
IntProtectF
Whendirectcurrent is at
low
Please contact with local dealer if error remains the
same after several reset.
voltage,Softstart
overtime protection.
IntProtectG
Bus voltage differential
protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectH
Low Bus voltage protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectl
High Bus voltage protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectl
Inverter bridge protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectK
Bus hardware overvoltage
Please contact with local dealer if error remains the
same after several reset.
protection
IntProtectL
Power module protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectM
1.electricity grid unbalance
1.Afterelectricitygrid returns to normal,
the machine will automatically restart.
2.Unbalanced current protection
2.Please contact with local dealer if error remains the
same after several reset.
IntProtectN
1.Electricity grid abnormal
1.Afterelectricitygrid returns to normal,
the machine willautomatically restart.
2.Hardware
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overcurrentprotection
2.Please contact with local dealer if error remains the
same after several reset.
IntProtectO
MCU protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectP
Frequency fault protection
Reset grid frequency in accordance to local grid
standard
IntProtectQ
DCI too high protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectR
DCIoffsetprotection
Please contact with local dealer if error remains the
same after several reset.
IntProtectS
Voltage offset protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectT
PVover current protection
Please contact with local dealer if error remains the
same after several reset.
IntProtectU
Internalhardware
abnormal
protection
Please contact with local dealer if error remains the
same after several reset.
IsolationErr
1.PV(+) or PV(-)earthing
2.Lightening
3.Machine failure
1.CheckPV(+)andPV(-)ground
impedance,make sureimpedance is more
than 2MQ.
2.Please contact with after-sales if error remains the
same after several reset.
PV. Reverse
1.PV polarity reverse protection
1.Turn off input/output switch,check if pv polarity is
correct or
2.Machine failure
not, for troubleshooting.
2.Please contact with after-sales if error remains the
same after
PVVoltOver
PV The input voltage is too high
1. Adjust the panel configuration to lower the input
voltage.
2.Please contact with local dealer if error remains the
same after several reset.
SPICommErr
SPI communication error
Please contact with local dealer if error remains the
same after several reset.
TempOver
1.The machine is exposed to
sun.
1. Lower machine surrounding temperature or move it
to a lower
2.the ambient temperature is too
temperature place.
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high
2. Remove foreign matter.
3. The heat sink or fan blocked
by foreign matter
3.Please contact with local dealer if error remains the
same after several reset.
4.Machinefailure
TempSensorErr
Abnormal temperature sensor
Please contact with local dealer if error remains the
same after several reset.
ExtFanErr
1.Fan blocked by foreign matter
1.Remove foreign matter.
2.Machine failure
2.Please contact with local dealer if error remains the
same after several reset.
IntFanErr
Internal fan fault
Please contact with after-sales if error remains the
same after several reset.
Restart: Disconnect input and output switches in order, reconnect them after LCD and indicating
lights go off.
If there is no display on the LCD, please check both AC and DC wiring.
If the input DC voltage is higher than start up voltage, the inverter still doesn't work, please call local
service.
If it is intended to replace the cable or open the enclosure lid, please call our service.
Under the low light conditions, the inverter may continuously start up and shut down. It is due to
insufficient power generated to operate the control circuits.
9 Inverter Inspection and Repair
9.1 LCD cannot Display
a. check DC wiring is ok.
b. PV array’s ‘+’ and ‘-’ is right connect with inverter’s DC input connector;
c. check DC switch is at ‘ON’ position;
d. check PV array’s voltage within right range by use multi meter.
9.2 LCD display Fault Codes
9.2.1 Grid Fault
a. check safety code or country code is correct (all of the models provide to Rotomag is India);
b. check grid’s voltage and frequency is within setting range (for the place where the real range is out of
setting, please contact us for detailed setting);
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c. check all of AC wiring connection point is well connected.
9.2.2 Isolation Fault
Check PV array have leakcurrent.
9.2.3 Input DC bus voltage High
9.2.3.1 check DC input voltage is within inverter’s input range;
9.2.3.2 check all of AC wiring connection point is well connected.
9.3 Repeat Countdown, cannot generation
9.3.1 check the resistance between PV(+) and ground, PV(-) and ground bigger than 2MΩ;
9.3.2 check PV array’s output voltage is correct.
9.4 AC circuit breaker trip
9.4.1 check circuit breaker’s capacity is suitable with inverter’s maximum output power;
9.4.2 for the system installed with leak current sensor circuit breaker,
a. trip during cloudy /rainy day, change with higher capacity of current senor breaker;
b. check if the PV panel’s frame is too close with ground or roof , exit the leakage current;
c. check if the PV DC wiring have the leakage current.
9.5 Monitoring Fault
9.5.1 cannot search wifi single of inverter,
before open the cover of monitoring card, please make sure the inverter is generation;
a. check the cable wiring is well connected;
b. the LED on the monitoring card is flash;
c. Measure the voltage of signal cable is correct(DC 5V)
9.5.2 WIFI cannot upload data
connect inverter’s WIFI with smart-phone, and go to 10.10.100.254 website via smart-phone’s explorer.
a. check if the inverter’s WIFI card have been assigned IP address;
b. check the inverter’s power generation date or serial information displayed through the web page.
c. check the WIFI signal is strong enough.
9.6 Problem During Inverter Generation
9.6.1 Power generation lower than expect
a. check if the panel surface need to be clean;
b. check if the panel have shading problem;
c. check all of the DC wiring is well connected;
d. check if the wiring connection point have been oxidized;
e. check the cable used for DC and AC is right size, and the length of the cable not excess the recommend
length.
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9.6.2 Generation difference between two or among three MPPT channels.
a. check each MPPT channels’ input voltage not higher than 30%;
b. check PV array’s tilt and azimuth angle is the same;
c. check if the PV array have shading problem.
9.6.3( Grid line Voltage Fault) Fault Report
a. due to the grid fluctuate, if the fault report occasionally, you can ignore this fault report, and the inverter
could recover automatically after the grid back to the normal;
b. if this fault frequently report, we recommend to upgrade the firmware of DSP.
9.6.4 E17(Grid Voltage Fault) Fault Report
a. check the safety/country code is correct;
b. check all of the AC wiring point is well connected;
c. measure the AC voltage is within normal range;
d. re-setting the AC output range(maximum volt. Is 519Vac).
9.6.5 E29(M Grid Freq Fault) Fault Report
a. check the safety/country code is correct;
b. check all of the AC wiring point is well connected;
c. measure the AC frequency is within normal range;
d. re-setting the AC frequency range(49.0 ~ 51.0Hz).
9.6.6 Other Fault Report
9.6.6.1 Inverter report the same Fault Code during the same time of the day
Check if the AC output point nearby have the big power load. When the load start, the grid voltage or
frequency will be affect.
9.6.6.2 Inverter report over current or over voltage fault code
a. check the cable used for DC and AC is right size, and the length of the cable not excess the recommend
length;
b. check local load consumption is low, grid voltage is high;
c. switch the output line to the lower voltage phase if possible.
9.6.6.3 Circuit breaker trip during frog, cloudy and rainy day
check the resistance between PV(+) and ground, PV(-) and ground lower than 2MΩ.
9.6.6.4 Daily generation date cannot count from zero
check the date and time setting is correct.
9.7 Power Components Inspection(without DC power supply)
9.7.1 Power diode
a. single diode
b. dual-diode
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Switch to the diode position of multimeter, please notice the ‘+’ and ‘-‘. The normal value is 0.33~0.37V(‘+’
with ‘-‘), ∞ (‘-‘ with ‘+’). And specific value could compare with normal inverter. Value close to the zero or
bigger than normal range stands the diode is damaged.
For the 5thgeneration models(total 4 measure positions)
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9.7.2 IGBT / MOSFET
a. IGBT
b. MOSFET
a. switch to the diode position of multimeter, and measure the value between Pin 3 and Pin 2, normal value
is 0.3~0.4V. Value close to the zero stands the component is damaged;
b. the normal resistance between Pin 2 and Pin 3 should be infinity(∞), value close to the zero stands the
component is damaged;
c. check if the short-circuit between Pin 1 and Pin 2, Pin 2 and Pin 3.
For the 5thgeneration models(total 8 measure positions)
Remove the control board and control board mounting pad. Power the inverter with 100Vdc source and
wait about 15 seconds. Measure the voltage of all of the MOSFET Pin 1 and Pin 3 separately, the normal
driver voltage is -5Vdc. If the voltage abnormal, it stands the power PCB is damaged.
9.9 Inverter Frequently Tripping Due to Grid Fluctuation
9.9.1 Check the grid voltage with multimeter if voltage range goes below or beyond of -20% to +10% then
check the Vac.Min and Vac.Max setting in inverter by selecting SET menu as mention below.
9.9.2 Press enter key for two time and menu is open which shows Error record (Fig.1)and by up-down key
select the SET menu (Fig.2).
Fig.1Fig. 2
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9.9.3 Select the SET menu by enter key and you will get the display as mention in Fig. 3 and Fig. 4.
Fig.3Fig.4
9.9.4 Press enter key to set the voltge range and enter the password as shown in Fig.5.
Fig. 5
9.9.5 Adjust the voltage range of Vac.Min and Vac.Max by up-down key and set it at Vac. Max:450V and Vac. Min:339V as
shown in Fig.6 and Fig.7.
Fig.6Fig.7
Note:- Display screen menu change according to rating of the Inverter.
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10 Contact
Please do not hesitate to contact us for any technical problems you have. Please be sure to provide the
following information in order to obtain necessary assistance:
Inverter type
Inverter serial number
Inverter SN Number
Customer Information
The contents of this manual are subject to change without further notice. For Rotosol latest product
Rotosol Solar(Division of Solar – Rotomag motors and controls pvt ltd.)
www.rotosol.solar
ADD: 2102/3 & 4 ,Vitthal Udhyognagar
Near Anand, Gujarat – 388121 , India
Phone : +91-9227110023/24/25
E-MAIL: invert@rotosol.solar
Website : www.rotosol.solar
Annex Warranty Terms (Overseas)
Rotosol Solar(Division of Solar – Rotomag motors and controls pvt ltd.) Product Warranty Terms
1.Product Quality Standards and Warranty
Rotosol inverters comply with local safety regulations related to the national grid and grid
standards.
The inverter warranty is decided by Rotosoland its distributor.
Spare parts warranty is valid 3 months (beginning from the date of shipment), during the warranty
period, Rotosol is responsible for the replacement.
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Spare Parts
NO.
Item
1
DC PV Connector (MC4)
2
AC Connector
3
Fuse
4
Enclosure
The monitoring module warranty is valid for 12 months (beginning from the date of shipment).
After the products leaving the factory, the appearance damage (scratches, rust, chemical damage) is
beyond warranty.
2.Warranty Exceptions
Damage or lose to inverter or accessory caused by logistics.
Inverter failure caused by non-compliance with national utility grid standardwhich lead to eg.
abnormal grid voltage, grid frequency etc.
Inverter malfunction or damage caused by non-professional or non-qualified personnel
Failure to observe the user manual, the installation guide, and the maintenance regulations
Remove or damage warranty seal
Change or remove specification label, serial number (SN)
Product malfunction or damage due to disobey to relevant laws and regulations or technical
requirements in power plant design, construction or installation works
Solar panels' input parameters exceed the inverter's allowed range
Product malfunction or damage due to installation on movable device or in vibration occasions
Failure or damage caused by corrosion, lightning and other natural damage or force majeure
Unauthorized alteration or disassembly of the product
Damage or malfunction caused by other facilities eg. Surge damage caused by switching on/off high
power generator
Low electricity generationbecause of inverter self-protection caused by environmental reasons (such
as the installation environment, natural environment, grid environment, etc.) is not a quality problem.
3.Repair and Replacement
3.1 When a failure occurs, the user should check and record from the screen display the error code, DC
voltage, AC voltage dataor phenomena ect., then contact your local dealer.
When the dealer or Rotosol confirm that it is the product quality problem ,the faulty product will
be replaced.
For the product has been replaced or repaired, the remaining warranty entitlement will be transferred to the
replacement or repaired device
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Rotosol is only responsible for the company's products troubleshooting, repair and replacement, but
doesn't assume any other special damages, consequential damages, incidental damages (including loss of
profits, loss of goodwill, loss of business reputation loss or delay, etc.).
This warranty does not affect the customer's enjoyment of any other rights laws and regulations relating to
sales of consumer goods provided for in the host country or region.
4.Service Contact
Customers could contact local dealer or distributor to discuss how to proceed. Please visit
www.rotosol.solar for dealer/installer's contact details. Of course, customers may also contact Rotosol f they
need help or advice.
5. Force Majeure
Force majeure is not artificially unavoidable and insurmountable objective conditions. In addition, it is the
loss that even if the use of methods of prevention and attention, cannot prevent. It includes the following:
earthquakes, floods, fires, storms and other natural disasters.
war, invasion, blockade and other hostile armed actors.
revolution, rebellions, riots.
strike.
collection, prohibition, and other provisions of the government's actions.
infectious diseases.
third-party negligence and wrongdoing which Manufacturers cannot control
h) others
6.For above, Rotosol will not bear any responsibility. Please be noted.
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Rotosol Solar(Division of Solar – Rotomag motors and controls pvt ltd.)
www.rotosol.solar
ADD: 2102/3 & 4 ,Vitthal Udhyognagar
Near Anand, Gujarat – 388121 , India
Phone : +91-9227110023/24/25
Customer Care Number : 1800-123-4412
E-MAIL: invert@rotosol.solar
Website : www.rotosol.solar
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