Rotisol MOGC 1500 Installation Manual

REV. 03/2008 FOR OPEN HEATED GRANITE DISPLAY CASES

OPERATING & INSTALLATION MANUAL

Model: MOGC 1500

NOTIFY CARRIER OF DAMAGE AT ONCE

It is the responsibility of the consignee to inspect the container upon
receipt of same and determine the responsibility of any damage, including
concealed damage. Rotisol suggests that if you are suspicious of damage
to take a notation on the delivery receipt. It will be the responsibility of
the consignee to file a claim with carrier. We recommended that you do
so at once.

Information contained in this document is kwon to be current and
accurate at the time of printing/creation. Rotisol recommends referring
our product line websites, rotisolusa.com, for the most updated product
information and specifications.

Manufacture Service / Questions 800 651 5969

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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TABLE OF CONTENTS

1. Overview / Warning.................................................................................................... 2

2. Serial Number & Factory correspondence.................................................................. 3

3. Rotisol limited warranty ............................................................................................. 4

4. Unit Start up / Installation........................................................................................... 5

5. Unit operation ............................................................................................................. 8

6. Preventive maintenance / cleaning schedule............................................................... 9

7. Troubles shooting...................................................................................................... 11

8. Digital thermostat parameters ................................................................................... 12

9. Wiring diagram ......................................................................................................... 15

10. Illustrated parts breakdown................................................................................... 17

1. Overview / Warning

This merchandiser is designed to heat a food container. The heat is generated from an
electric element heater and transmitted to the granite stone.
This merchandiser is not design to heat food directly on the granite.

Retain this manual for future reference.

Notice: due to a continuous program of product improvement. Rotisol Manufacture
reserves the right to make changes in design and specifications without prior notice

Notice: Please read this entire manual carefully before installation.

If certain recommended procedures are not followed, warranty claims will be denied.

WARNING

RISK OF ELECTRIC SHOCK

Disconnect before servicing unit

WARNING

The granite in Hot

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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2. Serial Number & Factory correspondence

- Rotisol serial number location for MOGC:

The serial number is located at the back right of the unit

CORRESPONDANCE WITH ROTISOL

Service and parts

Hot line

1(800) 651 5969

As possible, please provide the following information to Rotisol certified technician

MODEL NUMBER: ………………………………………………………..
SERIAL NUMBER:……...…………………………………………………
INSTALLATION/RECEIVING DATE:………………………… ………...

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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3. Rotisol limited warranty

ROTISOL FRANCE, INC WARRANTS ALL COMPONENT PARTS OF MANUFACTURED NEW EQUIPMENT TO BE FREE
OF DEFECTS IN MATERIAL OR WORKMANSHIP, AND THAT THE EQUIPMENT MEETS OR EXCEEDS REASONABLE
INDUSTRY STANDARDS OF PERFORMANCE FOR A PERIOD OF ONE YEAR FOR PARTS, AND SIX MONTHS FOR
LABOR.

IF ROTISOL FRANCE, INC IS UNABLE TO REPAIR OR REPLACE THE DEFECTIVE PARTS, ROTISOL FRANCE, INC
WILL ISSUE A CREDIT TO THE PURCHASER ALL OR PART OF THE PURCHASE PRICE, AS ROTISOL FRANCE, INC
WILL DETERMINE. THE REPLACEMENT OR PAYMENT IN THE MANNER DESCRIBED ABOVE SHALL BE THE SOLE
AND EXCLUSIVE REMEDY OF PURCHASER FOR A BREACH OF THIS WARRANTY. IF ANY PARTS ARE DEFECTIVE
OR FAIL TO CONFORM TO THIS WARRANTY, ROTISOL FRANCE, INC WILL FURNISH INSTRUCTIONS FOR THEIR
DISPOSITION. NO PARTS SHALL BE RETURNED TO ROTISOL FRANCE, INC WITHOUT ITS PRIOR CONSENT.

THE WARRANTY IS EFFECTIVE UPON RECEIPT OF THE MERCHANDISE. REPAIRS MUST BE PERFORMED BY AN
AUTHORIZED SERVICE COMPANY AND IT IS THE RESPONSIBILITY OF THE CUSTOMER TO RETURN THE
DEFECTIVE PARTS BACK TO ROTISOL-FRANCE, INC WITHIN 15 DAYS. OTHERWISE, THE WARRANTY WILL NOT BE
HONORED.

COMPONENT PARTS WARRANTY DOES NOT COVER GRANITE TOP REPLACEMENT. ROTISOL FRANCE, INC
COVERS ALL SHIPPING COST RELATED TO COMPONENT PART WARRANTY SENT AT REGULAR GROUND RATES
(UPS, USPS). FREIGHT OR POSTAGE INCURRED FOR ANY EXPRESS OR SPECIALTY METHODS OF SHIPPING ARE
THE RESPONSIBILITY OF THE CUSTOMER.

ROTISOL FRANCE, INC’S LIABILITY FOR ANY DEFECTIVE IN THE PARTS SHALL NOT EXCEED THE PURCHASE OF
THE PARTS. ROTISOL FRANCE, INC WILL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL DAMAGES OF
ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY PROPERTY DAMAGE, LOST
PROFITS, OR OTHER ECONOMIC INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF ROTISOL
FRANCE, INC. ROTISOL FRANCE, INC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT
DESIGN OR MANUFACTURE OF THE PARTS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.

ROTISOL FRANCE, INC SHALL HAVE NO OBLIGATION OR LIABILITY UNDER THIS WARRANTY FOR CLAIMS
ARISING FROM ANY OTHER PARTY’S NEGLIGENCE (INCLUDING PURCHASER’S) OR MISUSE OF THE PARTS OF
THE PARTS OR ENVIRONMENTAL CONDITIONS. THIS WARRANTY DOES NOT APPLY TO ANY CLAIM OR DAMAGE
ARISING FOR OR CAUSE BY IMPROPER STORAGE, HANDLING, INSTALLATION, MAINTENANCE, OR FROM FIRE,
FLOOD, ACCIDENTS, STRUCTURAL DEFECTS, BUILDING SETTLEMENT OR MOVEMENT, ACTS OF GOD, OR OTHER
CAUSES BEYOND ROTISOL FRANCE, INC’S CONTROL.

THE WARRANTIES HERIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTOTY, OR OTHERWISE. IN
PARTICULAR, ROTISOL FRANCE, INC MAKES NO WARRANTY OR MERCHANTABLITY OR FITNESS FOR A
PARTICAL PURPOSE.

NO REPRESENTATIVE, AGENT OR DEALER OF ROTISOL FRANCE, INC HAS AUTHORITY TO MODIFY, EXPAND, OR
EXTEND THIS WARRANTY, TO WAIVE ANY OF THE LIMITATIONS OR EXCLUSIONS, OR TO MAKE ANY DIFFERENT
OR ADDITIONAL WARRANTIES WITH RESPECT TO PARTS.

ALL CLAIMS MUST CONTAIN THE FOLLOWING INFORMATION: (1) THE MODEL AND SERIAL CODE OF THE
EQUIPMENT; (2) THE DATE AND PLACE OF THE INSTALLATION; (3) THE DATE OF THE EQUIPMENT FAILURE; AND
(5) A COMPLETE DESCRIPTION OF THE EQUIPMENT FAILURE AND ALL CIRCUMSTANCES RELATING TO THAT
FAILURE.

ONCE THE CLAIM HAS BEEN DETERMINED TO BE TRUE WARRANTY CLAIM BY ROTISOL FRANCE, INC, THE
FOLLOWING PROCEDURE WILL BE TAKEN: (1) REPLACEMENT PARTS WILL BE SENT AT NO CHARGE FROM
ROTISOL FRANCE, INC ON A FREIGHT PREPAID BASIS; (2) REIMBURSEMENT FOR SERVICE LABOR WILL BE PAID
IF THE FOLLOWING CONDITIONS HAVE BEEN MET. – (A) PRIOR APPROVAL OF SERVICE COMPANY WAS
AWARDED FROM ROTISOL FRANCE, INC ; AND (B) AN ITEMIZED STATEMENT OF ALL LABOR CHARGES
INCURRED IS RECEIVED BY ROTISOL FRANCE, INC. THE COST OF THE SERVICE LABOR REIMBURSEMENT WILL
BE BASED ON STRAIGHT TIME RATES AND REASONABLE TIME FOR REPAIR OF THE DEFECT.

IF PROBLEMS OCCUR, NOTIFY ROTISOL FRANCE, INC IMMEDIATELY. ANY ATTEMPT TO REPAIR OR ALTER THE
UNIT WITHOUT PRIOR CONSENT FROM ROTISOL FRANCE, INC WILL RENDER ANY WARRANTY CLAIM NULL AND
VOID. THIS WARRANTY AND PROTECTION PLAN DOES NOT APPLY TO ANY CONDENSING UNIT OR ANY PART
THEREOF WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, MISUSE, OR ABUSE, OR WHICH HAS NOT BEEN
OPERATED IN ACCORDANCE WITH THE MANUFACTURER’S RECOMMENDATIONS OR IF THE SERIAL NUMBER OF
THE MACHINE HAS BEEN ALTERED, DEFACED, OR REMOVED.

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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4. Unit Start up / Installation

Receiving shipment

Upon arrival, examine the exterior of the shipping crate for signs of abuse. It is advisable
that the shipping crate be partially removed, in order to examine the cabinet for any
possible concealed damages which might have occurred during the shipment. If no
damages are evident, replace the crate in order to protect the unit during storage and local
delivery. If the unit is damaged, it should be noted on the delivery slip or bill of lading
and signed to that effect. A claim must be filed immediately against the carrier indicating
the extent and estimated cost of damage occurred.

Locating your unit

The following conditions should be considered when selecting a location for your unit.

1. Floor load – The area on which the unit will rest must be free of vibration and
suitably strong enough to support the combined weights of the unit plus the
maximum product load weight.

2. Ventilation – The unit requires a sufficient amount of clean air. Avoid placing
the unit near refrigerated generating equipment such as drop in wells, etc. and out
of direct sun light. Avoid locating the table where the room temperature may vary
below 32 degree F.

Electricity supply

The wiring should be done by a qualified electrician in accordance with local electrical
code. A properly wired and grounded outlet will assure proper operation.

Note : It is important that the unit has its own dedicated line. The units are designed
to operate with a voltage fluctuation of plus or minus 10% of the voltage indicated
on the unit data. Burn out of all electrical components due to exceeding voltage
limits voids the warranty.

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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Set-up

 Unpack the display case, which is strapped, film coated, and attached to a pallet.
 Remove the case from the pallet.
 Set the display case at its definitive position and level it with the adjustable legs.
 For your safety, the equipment is furnished with a properly grounded wire

connector (GREEN/YELLOW WIRE). Do not attempt to disconnect the grounded

connector.

 Keep cord away from heated surfaces.
 Put the probe inside the Granite.
 DO NOT STAND or STEP ON THE GRANITE SLAB

If you have more than one display;

 Lift the aluminum plaque with the heating elements to insert the screws as follow:

CONNECT the supply cord as follow:

Ground / Green-yellow

 Verify that there are no incorrect connections.
 Electric power: 220V / 3phases + ground, 60Hz
 You can connect the display directly (recommended) or add a plug NEMA 15-15P
 Verify that the main voltage and amperage matches the electrical specifications

indicated on the indicating plate.

 Always connect the ground.

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341 North Oak St, Inglewood, CA, 90302 Tel: [phone] or [phone] Fax: [phone]

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