Communicator
User & Installation Manual
P/N: 1100 48
Warranty & Limitation of Liability
1. ROTEM warrants that the product shall be free of defects in materials or workmanship and will
conform to the techni c al specif ication for a period of 1 (one) year from the date of initial
install ation on site (the "warranty period").
2. ROTEM warrants that during said warrant y per iod, any item/item s or part/ par ts of equipment
found defective with respect to materials or workmanship or which do not conform to the technic al
specification shall be repaired or repl ac ed (at ROTEM's sole discretion), free of charge.
3. During the warranty peri od, in the event of an alleged defect, authorized resellers in relevant
regions should be not ified as soon as possible from the date of notici ng the said defect, but no
longer than thirty ( 30) day s fr om such a discovery. The report shall include (1) a short descri ption
of the defects noti c ed (2) t y pe of car d / component and its matching serial number.
4. ROTEM's sole liability under this warranty is the repair or replacem ent of the defective item of
product.
5. Load cells are not covered by ROTEM ’s warranty.
Condition s an d Lim it at ions
1. ROTEM will not be responsible for any labor costs or expenses associated with r eplacement of
defectiv e items or ot her parts of the product or repair.
2. This warranty shall not cover: (i) product or part therein whic h has been modified (without prior
written approval of ROTEM), or (ii) product or part therein whic h has not handled or installed by
an authorized resel ler of ROTEM or (iii) product or part therei n whic h has ei ther been handled or
install ed not in stric t acc or danc e with ROTEM's instructions, (iv) products which were used for a
function other than the agriculture industr y .
3. This warranty will not apply in the following cases: (i) if all component s of the product are not
originally suppl ied by ROTEM (ii) the defect is the result of an act of nat ur e, lighting strikes,
electrical power surge or i nterruption of elect ri ci ty (ii i) the defect is the result of accident, mi suse,
abuse, alter ation, neglect, improper or unauthor ized maintenance or repair.
ROTEM warns and alerts all users that the Product is inherentl y c om plex and m ay not be
completely free of err or s. ROT E M ' s products are designed and manufact ur ed to prov ide r eliable
operation. Stri c t t ests and qual ity control procedur es are applied to every product. Howev er , t he
possibility that something may fail beyond our cont r ol exi sts. Sinc e these product s are designed
to operate climat e c ontrol and other systems in confined livestock environments, where failure
may cause severe damage, t he user should pr ov ide adequate backup and alarm systems. These
are to operate critical systems even in case of a ROTEM system failure. Negl ecting to provide
such a backup will be regarded as the user’s willingness to accept the ri sk of loss, injury and
financial damage.
In no event will ROTEM be liable to a user or any t hir d party for any direct, indirect, speci al,
consequential or incidental damages, incl uding but not limited to any damage or injury to
business earnings, lost profits or goodwill, per sonal injury, costs of delay, any fail ur e of delivery,
costs of lost or damaged data or doc um entation, lost or damaged product s or goods, lost sales,
lost orders, lost inc om e.
Except for the above ex pr ess warranty, ROTEM makes no other warranties, ex pr ess or im plied,
relating to the produc ts. ROTEM disclaims and excludes the implied warranties of merchantability
and fitness for a parti c ular pur pose. No per son i s author ized to make any other warranty or
representation conc er ning the performance of the products other than as provided by ROTEM.
Software Version: 3.05
Document Version: 3.6
ATTENTION!
The Communicator is the central communicat io n center an d p rovides critical alarm warnings.
THEREFORE IT IS CRITICAL THAT YOU CARRY OUT THE FOLLOWING MAINT E NANCE CHECKS
ACCORDING TO THE RECOMMENDED SCHEDULE:
1. Daily (minimum weekly) alarm tests. Refer to Sett ing the Test Schedule, page 12.
2. Monthly battery (mi nim um between flock) test.
a) Disconnect power to Communicator
b) Ensure Communic ator transmits SMS and voice alarms.
c) Wait one hour, and confirm that Communicator continues to transmit alarms.
d) Restore power to Comm unic ator.
3. Test the Alarm Backup Batteries monthly (refer to page 43).
WARNING! Communicator does not support pre-paid SIM cards. Use a regular card only!
CAUTION Use an exclusive phone line for the Communicator!
NOTE: Sometimes using a phone line via private switchboard mi ght interfere with communication.
Rotem recommends using a different line to the Communicator.
CAUTION As a backup to the Communicator, Rotem recommends installing an Emergency Light
and Siren system. If the Communicator is unable to transmit alarms via SMS or the
telephone (fo r exampl e there is a complete power failure), the Emerg ency Light and
Siren system sounds an al arm.
Table of Contents
1 Front Matter .................................................................................................... 7
1.1 Introduction .......................................................................................................... 7
1.2 Conventions ......................................................................................................... 7
1.3 Contact Information .............................................................................................. 7
1.4 Document Information .......................................................................................... 7
2 Precautions ..................................................................................................... 8
3 Introduction to the Rotem Communicator ................................................... 9
3.1 Main Features ....................................................................................................... 9
3.2 Choosing Communicat ion Cards ........................................................................... 9
3.3 User Interface ....................................................................................................... 9
3.3.1 Front Panel............................................................................................... 10
3.3.2 Menu Tree ................................................................................................ 11
4 Initial Configuration ..................................................................................... 12
4.1 Communication Recommend at io ns ..................................................................... 12
4.2 Setting the Test Schedule ................................................................................... 13
4.3 Setting t he La n guage .......................................................................................... 13
4.4 Setting the Farm Site Name ................................................................................. 13
4.5 Identifying the Controllers ................................................................................... 14
4.6 Setting the Time & Date ...................................................................................... 14
4.7 Adding Names to the Address Book .................................................................... 14
4.7.1 Phone Number Structure ............................................................................ 15
4.8 Setting the Password .......................................................................................... 15
5 Communicator to User Functions ............................................................... 16
5.1 Voice Func t i ons .................................................................................................. 16
5.1.1 Basic Voice Functions................................................................................ 16
5.1.2 Advanced Voice Functions ......................................................................... 17
5.1.3 Responding to an Audio Alarm Message ...................................................... 19
5.2 Pager Functions ................................................................................................. 20
5.2.1 Basic Pager Functions ............................................................................... 20
5.2.2 Advanced Pager Functions ......................................................................... 21
5.3 Text Functions .................................................................................................... 21
5.3.1 Basic Text Functions ................................................................................. 21
5.3.2 Advanced Text Functions ........................................................................... 23
5.3.3 Text Message Responses .......................................................................... 23
5.4 Common Functions ............................................................................................ 25
5.4.1 Test ......................................................................................................... 25
5.4.2 Message Options ...................................................................................... 25
5.4.3 Hyper Terminal ......................................................................................... 25
5.4.4 Monitor .................................................................................................... 25
6 Communicator to Controller Functions...................................................... 26
6.1 Network Connection Configuration ..................................................................... 26
6.1.1 Routing Methods ....................................................................................... 26
6.1.2 Configuri ng the Channel Settings ................................................................ 27
6.1.3
Displaying the Controllers........................................................................... 28
6.1.4 Listing the Network Devices........................................................................ 28
6.2 RS-232 Connection ............................................................................................. 28
6.2.1 Setting up the RS-232 Connection .............................................................. 29
6.2.2 RS-232 Approximate Distances and Baud Rate ............................................ 30
6.3 RS-485 Connection ............................................................................................. 30
6.3.1 Setting up the RS-485 Connection .............................................................. 30
6.3.2 RS-485 Approximate Distances & Baud Rates .............................................. 32
6.4 RF Connection .................................................................................................... 33
6.4.1 Option A with Platinum RF (RCLP -RF) ......................................................... 33
6.4.2 Option B with Platinum RF Remote ............................................................. 33
6.5 Channe l/Signal Tests .......................................................................................... 34
6.5.1 Testing the RS-232/485 Channel ................................................................ 34
6.5.2 Testing the Radio RF Signal ....................................................................... 34
7 Communicator to PC Configuration ........................................................... 35
7.1 Defining the Communication Speed with the Local PC ......................................... 35
7.2 Configuring the Data Connection ........................................................................ 35
8 Configuring the Dry Contact Card .............................................................. 36
9 Communicator Functions ............................................................................ 37
9.1 Saving and Restoring S yst em Settin gs ................................................................ 37
9.2 Test Functions .................................................................................................... 37
9.2.1 Testing the Backup Battery......................................................................... 37
9.2.2 Viewing Devic e Status ............................................................................... 38
9.2.3 Viewing the Software and Hardware V er si on ................................................ 38
9.3 Viewing Relay Settings ....................................................................................... 38
10 Alarms ........................................................................................................... 39
10.1 Introduction to Alarms and Respon ses................................................................ 39
10.2 Event Codes ....................................................................................................... 40
10.3 Advanced Alarm Settings .................................................................................... 40
10.3.1 Resetting the Alarms ................................................................................. 40
10.3.2 Disabling Alarms ....................................................................................... 41
10.3.3 Defining the Message Delay ....................................................................... 41
10.3.4 Defining the Message Repeat Parameter ..................................................... 41
10.3.5 Defining the Inter nal Al arms........................................................................ 42
10.3.6 Defining the Batt er y Alarm .......................................................................... 42
10.4 Alarm and Events History ................................................................................... 42
10.4.1 Displaying the Alarm History ....................................................................... 42
10.4.2 Displaying the User Events ......................................................................... 43
10.4.3 Displaying the Sy stem Events ..................................................................... 43
10.5 Testing the Alarm Backup Batteries .................................................................... 43
10.5.1 Dial-Up Test ............................................................................................. 45
10.5.2 Voltage Test ............................................................................................. 45
11 Installation .................................................................................................... 46
11.1 Hardware Installation .......................................................................................... 46
11.1.1 Preliminary Steps ...................................................................................... 46
11.1.2
Connecting the Unit to External Components ................................................ 48
11.1.3 Additional Details ...................................................................................... 49
11.1.4 USB Driver Installation ............................................................................... 49
11.2 Comple ting the Installat i on ................................................................................. 50
11.2.1 Configuri ng the Comm unic ation to Outside Devices ...................................... 50
11.2.2 Setting Up an Internet Connec tion ............................................................... 50
11.2.3 Setting Up a Network Using Rot em Net ........................................................ 52
12 Troubleshooting ........................................................................................... 54
12.1 Hardware ............................................................................................................ 54
12.2 Communication to Controllers/PC ....................................................................... 54
12.3 Cellular Modem ................................................................................................... 56
12.4 RF Communication ............................................................................................. 57
12.5 Voice Card .......................................................................................................... 58
12.6 Alarm ................................................................................................................. 59
12.7 Line Modem ........................................................................................................ 59
12.8 Battery ............................................................................................................... 59
13 Specifications ............................................................................................... 60
14 Parts Catalog ................................................................................................ 61
14.1 Standard Components ........................................................................................ 61
14.2 Additional Components ...................................................................................... 62
14.3 Ordering Information .......................................................................................... 63
14.4 Compa tibility Issues wit h the Communicator CPU ............................................... 67
15 Appendix A: Replacing Communication Cards and Modems .................. 68
15.1 Replacing the RS-232 Card.................................................................................. 68
15.2 Replacing the RS-485 Card.................................................................................. 69
15.3 Replacing the RF-Card ........................................................................................ 70
15.4 Installing a GSM -S or GSM-W Card ...................................................................... 71
16 Appendix B: Pager Codes ........................................................................... 72
17 Appendix C: Communicator / Contro ller Conne ctivity.............................. 77
Revisi on Level / Date
Section Affected
Description
2.1
Hardware Installation
Board 3. 1 add ed
2.2
4.3.1.2/ 4.3.1.3/ 4.1.15/
4.3.2.2/ 1 2.3
Cellular di al ou t tes t/ Status reports / SMS ringtones, Installation
summar y pr ovi ded
2.3 / J uly 2011
9/ 13 / 15.3/ 16
Added support information, updated troubleshooting, added
compat ib ili ty issues, add ed appendi x
2.4 / May 2012
Formatting
2.6 / Jan 2013
Appendix
Added pager codes
2.7 / Feb 2013
3.3
Added section
2.9 / August 2013
Added Appendix B, updated cellphone card info
3.0 / October 2013
14
Correct product pictures
3.1 / Dec em b er 2013
5.4.2
Added message options
3.2 / February 2014
Appendix B/4.7
New alarms , Portugu es e l anguage sup port
3.3 / April 2014
10.5
Edited procedure
3.4 / Sept 2014
3.4.2
Added installation information
3.6 / Jan 20 15
6.1.2/6.4
RF connections
1 FRONT MATTER
This section includes i nformation on the manual and general information.
1.1 Introduction
Rotem manuals provide easy-to-use information regarding the installation, operation, long/short term
planning and part s li sting (this manual may not deal with all of the abov e subjec ts). The table of
contents is an outli ne of t he r elev ant information in this manual.
Read this manual bef or e operating your Rotem product. Using this equipment for any other purpose or
in a way not within the operating recommendations specified in this manual will void the warranty and
may cause personal i njur y . If y ou hav e any questi ons or comments regarding your product please
contact your loc al Rotem dealer.
1.2 Conventions
NOTE: Notes provide im portant details regarding specific procedures.
CAUTION Cautions alert you to pot ential damage to the controller if the procedures are no t
followed carefully.
WARNING! Warnings alert you to potentially hazardous situations that if not avoided could
result in death or personal injury.
1.3 Contact Informa tio n
Rotem Control and Management : Email: support@rotem.com URL: www.rotem.com
1.4 Document Infor m a ti o n
2.5 July 2012 10.5 Formatting, battery test
2.8 / August 2013 6.3.1/Appendix B Added ISO485 wirin g diagram.
3.5 / Dec 2014 6.4 Wiring diagrams
© 2011 Rotem Corp. All rights reserved. Document Number: 110048 Revision Number: 3.6
No part of this public ation may be reproduced, stored in an automated dat a file or made public in any
form or by any means, whether elec tronic, mechanical, by photocopying, recording or in any other
manner without prior written permission of the publi sher. Rotem will not accept responsibility for
damage resulting from the use of this manual. Rotem also reserv es the ri ght t o make changes and
improvement s to its product s and/or the associated documentation without prior notice.
7 Communicator | 3.05
2 PRECAUTIONS
Observe the foll owing pr ec autions when using your unit.
• Always connect temperature and sensor shields to earth ground. Avoid mixing high voltage
wiring with sensor and low voltage wiring.
• Keep the controller as far as possible from heavy contact or box es and other sources of
electrical interference.
• Do not connect communi c ation wire shields, which go from one house to another at both
ends. Connect them at one end only. Connec tion at both ends can cause ground loop
currents to flow, which reduc e r eliability.
• The COM connection for comm unic ations is not the shield wire. The COM, RX and TX wires
must connect to each other at all controllers.
Communicator | 3. 05 8
• Voice Solution Pl ug-in: Supports incoming and outgoi ng phone cal ls for alarms and status
• Send and receive functional text messages (GSM networks)
• Pager support
• 8 digital inputs
• 3 dry contact, out put relay s 5 Amp
• Battery back up
3 INTRODUCTION TO THE ROTEM COMMUNICATOR
ROTEM Communicator, V er si on 3.05 is a state-of-the-art alarm and communication center used by
famers to monitor and c ontrol their Rotem Controllers and accessories.
The Communicator has a user friendly interface with an alf a-numeric keypad, 20 character by 4 line
LCD and indicative LED.
• Main Features • User Interface
• Choosing Communi c ation Cards
3.1 Main Features
• Supports connectivity of several contact s simultaneously on various communic ation devices
(such as dial-up, inter net, GSM, USB)
reports. Voic e messages can be edit ed ac c or ding to personal prefer enc e.
• Remote access via dial-up c onnec tion
3.2 Choosing Communication Cards
The Communicator support s the following cards:
• Line modem: Supplies remote communication and voice alarms via a phone line.
• Ethernet: Supplies remote communicati on vi a Int er net (does not support alarms).
• GSM-S/GSM-W: Supplies text alarms and text messages only.
NOTE: GSM cards do not support voic e, but if equipped with a SIM card, they can support the Voic e
Dial-In function (Confi guri ng the Telephone Modem, page 18).
The Communicator has posit ions for two cards. Before ordering a unit, t he user along with a dealer
must define which c ar ds meet his needs and are suppo r ted by local infrastructure.
3.3 User Interface
The following sections detail how to access and use the Communicator user interface.
• Front Panel, page 10
• Menu Tree, page 11
9 Communicator | 3.05
3.3.1 Front Panel
LED Function
PC Com 1 TD/RD PC is transmitting/receiving data to/f r om the Communicator
Modem Com 2 TD/RD Modem is transmitti ng and r ec eiv ing data
Modem Com 2 DTR/DCD Data transmitter r eady /Data carrier detect (technician only)
Cellular Com 3 TD/RD Cellular modem is transmitting and receiving data
Controll er Transmit Data Receive Data Controller relays are transmitt ing and receiving data
Output 1 Output 2 Non-functional
Communicator | 3. 05 10
3.3.2 Menu Tree
MY FARM
ALARM
1. FARM NAME
2. ADDRESS BOOK
3. STATUS REPORT
3. CONTROLLERS
4. PASSWORD
5. TIME & DATE
1. RESET
2. TEST SCHEDULE
3. DISABLED ALARMS
4. OPTIONS
1. ALARM
HISTORY
2. USER EVENTS
3. SYSTEM EVENTS
1. TEST
2. DIGITAL INPUT
3. RELAY
SYSTEM
4. SAVE/RES SETTING
5. LANGUAGE
1. BATTERY
2. GSM
3. RADIO RF SIGNAL
4. HARDWARE PROFILE
5. WIRED RS232/485
6. NETWORK LIST
7. VOICE
8. PAGER
9. DIAL OUT
1. RESTORE
2. SAVE
1. VOICE
2. RF/WIRED NETWORK
SIGNAL
STRENGTH
SEND TEXT MSG
DIAL OUT
3. BATTERY
4. INTERNET
6. ADVANCED SETUP
5. COM/USB
7. TECHNICIAN TOOL S
6. LINE MODEM
7. GSM
8. PAGER
11 Communicator | 3.05
4 INITIAL CONFIGURATION
This section describes how to configure the Communicator’s initial settings.
• Communication Rec ommendations, page 12
• Setting the Test Schedule, page 13
• Setting the Language, page 13
• Setting the Farm Site Name, page 13
• Identifying the Controllers, page 14
• Setting the Time & Date, page 14
• Adding Names to the Address Book, page 14
• Setting the Password, page 15
CAUTION Many of these settings are critical in ensuring the safety and well-being of your stock.
These setting s must be made as soon as Communicator is installed.
Refer to Installation, page 46 for complete installation instructi ons.
Refer to the sections li sted below for information on other f unc tions:
• Communicator to User F unctions, page 16
• Communicator to Controller Functions, page 26
• Communicator to P C Configuration, page 35
• Configuri ng the Dry Contac t Card, page 36
• Communicator Func tions, page 37
• Alarms, page 39
NOTE: Before installing a SIM card, disable the PIN code (if the card has this code). Communicator
text functions are di sabl ed if the SIM card has a PIN code.
4.1 Communication Recommendations
Rotem strongly r ec ommends:
• enabling both the t elephony and S M S func tions to transmit alarms (via voice and SMS)
• enabling SMS alarm ac k nowledgm ent
• employing a secondary al arm system to act as a backup to Communicator's primary
monitoring and alarm system
WARNING! BECAUSE OF LIMITATIONS BUILT INTO SMS DELIVERY SYSTEMS, THERE MAY
BE DELAYS IN THE ACTUAL SMS DELIVERY TIME. BY DEFAULT A REMINDER
SMS IS TRANSMITTED AFTER TWO MINUTES. IF THE MESSAGE DELIVERY IS
DELAYED FOR ANY REASON, INCLUDING DELAYS CAUSED BY THE
INFRASTRUCTURE, A REMINDER SMS IS SENT. THEREFORE INCREASING THE
DELAY TIME FOR A REMINDER PL ACES YOUR LIVESTOCK AT RISK.
Communicator | 3. 05 12
ALARM TEST
DAY SUN
LANGUAGE
FARM/SITE NAME
4.2 Setting the Test Schedule
1. Go to ALARM > Test Sc hedule.
2. Configure the parameters.
FREQUENCY DAILY
AT 12:00
o FREQUENCY: Daily, weekl y , disabled
o AT: Time of day to perform the al arm test
o DAY: Define the day of the week to perform the alarm test (this is required only when
FREQUENCY=WEEKLY)
WARNING! ROTEM STRONGLY RECOMMENDS REGULAR TESTING OF THE ALARMS., DO
NOT DI SABLE THIS TEST UNLESS THE HOUSE IS EMPTY!
4.3 Setting the Language
1. Go to SYSTEM > Language.
2. Configure the parameters.
LANGUAGE ENGLISH
REGION US
o LANGUAGE: Select the required language for the user interface.
o REGION: Select the site location.
CAUTION Select the correct reg io n! Th e mod em functio ns correctly only when the correct
region is selected!
4.4 Setting the Farm Site Name
• Go to MY FARM > Farm /Site Name.
NAME:
NUMBER:
Define the site’s nam e and reference number. PC network software employs these param eters when
sending an alarm. In case sev er al Communicators are present, this will help in identifying each one
separately.
CAUTION Each Communicator must have a unique name and number.
13 Communicator | 3.05
CONTROLLERS
FOUND-PRIM 0 Sec 0
TIME&DATE
TO 0:00
ADDRESS BOOK
VOICE 9,555555
4.5 Identifying the Controllers
1. Go to MY FARM > Controllers.
2. Identify controllers that are present within the net work.
PRIMARY UNITS 1
SECONDARY 0
• PRIMARY UNITS: Select the number of master c ontrollers the site contains (for example
Platinum/AC-2000)
• SECONDARY UNITS: Select the number of slave controllers the site contains (for example
PigGuard)
• FOUND-PRIMARY/SECONDARY: Displays the number of controllers the Communicator was
able to locate (read-only)
4.6 Setting the Time & Date
1. Go to MY FARM > Time & Date.
2. Adjust the time and date in this menu.
CLOCK: 12:18
DATE: 07-FEB-10
• CLOCK: hh:mm: (24 hour format; for example 2:15 PM = 14:15)
• DATE: dd-mmm-yy: (for example 14-JAN-10)
4.7 Adding Names to the Address Book
• Go to MY FARM > Address Book.
===========USER-2=========
NAME John Smith
TEXT 9005555554
PAGER 9,555555,,,
Msg By idle
FROM 00:00
The address book contai ns the c ontact information of up eight users. Comm unic ator contacts these
users in the event of an alarm. Priority of contacts is defined by the user number (1-16). Top priority
contacts should be enter ed into the address book first.
CAUTION Rotem strongly reco mmend s entering contact information immedi at ely.
Contact list fields:
• NAME: Enter the contact name using the key pad.
• VOICE: Enter the phone number for receiving the VOICE CALL service (refer to Setting the
Voice , page 16 and T esting the Voice Call Service, page 17 for advanced sett ings and
Communicator | 3. 05 14
SECURITY
testing).
• MOBILE NUMBER: Enter the mobile number for the text message service.
• PAGER: Enter the pager phone number. Refer to Pager Set up, page 20 f or options and
testing. In addition, refer to Configur ing the Dial Delay, page 21.
NOTE: When entering the above numbers, refer to Phone Number Structure, page 15.
• MSG BY: Define which services the contact receives (Idle, Voice, Text, Voice+T ex t, P ager ) .
• FROM/TO: Time frame for receiving messages/calls (Default – FROM: 0:00; TO: 00:00 –
time frame is 24 hours, meaning always receiving messages).
• LANGUAGE: Select the language in which SMS messages are writ ten: English, Turkish,
Russian, Spanish, Portuguese, Thai or Hebrew.
NOTE: Distribution of the alarm messages is according to the address book list, contact by contact.
Each user receives all forms of communication that are select ed ( M sg. By option) before
continuing to the next user.
The fi rst use r does NOT have a "FROM" or "TO" field to ensure ther e is always someone t hat
receives the notification from Communicator.
4.7.1 Phone Number Structure
When entering the voic e, mobile and pager numbers the phone number struct ur e is:
• 9 (outside line, if needed), # # # # # # #,,
The commas are the dial del ay. Refer to Configuring the Dial Delay, page 21.
NOTE: To enter a comma, press and hold the “1” button.
4.8 Setting the Password
1. Go to MY FARM > Password.
2. Define a password and confirm it (to disable, type “ 0”).
TYPE NEW PASSWORD:
If selected, a password is required for:
• Locally: Using the menu items
• Remotely: Acknowledge/disabling of alarm s via phone
NOTE: If a password is defined, the Communicator locks the system when idle for five minutes or if
you press “9” from the main menu.
15 Communicator | 3.05
VOICE SETTING
SPEAKER
VOICE SETTING
5 COMMUNICATOR TO USER FUNCTIONS
The following sections detail how to use the:
• Voice, page 16
• Pager, page 20
• Text, page 21
• Common Functions, page 25
5.1 Voice Functions
The following sections detail Communicator’s basic and advanced Voice functions.
• Basic Voice Functions, page 16
• Advanced Voice Functions, page 17
• Responding to an Audio Alarm Message, page 19
5.1.1 Basic Voice Functions
This section det ails the basic Voice functions.
• Setting the Voic e Parameters, page 16
• Testing Voice Quality, page 16
• Testing the Voic e Call S ervice, page 17
• Testing the Cellular Signal Strength, page 17
• Receiving a Status Report, page 17
5.1.1.1 Setting the Voice Parameters
1. Select SYSTEM > Advanced Setup > Voice.
VOLUME
SPEED
2. Define the speech VOLUME and SPEAKER volume and it’s SPEED (if using a TTS voice
card).
3. Scroll down to TEST and press ENTER to hear the selected settings.
5.1.1.2 Testing Voice Quality
1. Select SYSTEM > Test > Voice.
2. Define speech VOLUME and SPEED.
3. To test, press ENTER.
NOTE: Voice Setting and Test Voice perform the same functions.
VOLUME
SPEED
Communicator | 3. 05 16
ENTER NUMBER
23415
5.1.1.3 Testing the Voice Call Service
This menu tests the VOICE CALL service.
1. Select SYSTEM > Test > Dial Out.
2. Enter the required phone number to receive the “Test Call ”.
3. Press ENTER.
5.1.1.4 Testing the Cellular Signal Strength
• Select SYSTEM > Test > GSM.
RED WIRELESS
<Ber=…>
-51 dBm
This screen displays the cellular service provider’s Received Si gnal Strength Indicator. This screen
displays the cell ular service provider’s num ber , name, BER (Bit Error Rate (if available)), the reception
bar graph as well as the measured signal reading.
NOTE: Signal strength must be between -113 dBm to -51 dBm.
5.1.1.5 Receiving a Status Report
You can receive a status report ov er the phone. Refer to Status Report, page 21 for details on the
function.
To hear the status report :
1. Call the Communicator phone num ber .
2. When prompted, select St atus report .
5.1.2 Advanced Voice Functions
This section det ails Communicator’s advanc ed Voice functions.
CAUTION Rotem recommends that only trained, authorized technicians configure these
functions.
• Configuri ng the T elephone M odem, page 18
• Defining when Communicator Answers Incoming Calls, page 18
17 Communicator | 3.05
CELLULAR MODEM
LINE MODEM
5.1.2.1 Configuring the Telephone Modem
• Select SYSTEM > Advanced Setup > Line Modem.
AUTO ANSWER 4
LINE TEST YES
DIAL DELAY ( , ) 2
INPUT GA IN 70
VOICE DIAL-IN YES
This screen defines the line modem specifications.
• AUTO ANSWER: Number of rings bef or e the Comm unicator automatically answers a
dialed-in call. For ex am ple: if set to 4 the Communicator answers a call after four rings.
• LINE TEST: Monitors the phone line and activates an alarm in case of disconnection.
Default: YES.
• INPUT GA IN : For factory use only. If your Communicator is unable to connect your voice dial
in phone line, consult y our loc al dealer regarding this feature.
• VOICE DIAL-IN: This option enables the user to call in at any time and receive information
from the communicat or regarding alarms. To receive the information in voice mode only:
1. Call the controller, wait f or one ring less than the AUTO ANSWER set parameter number
and hang up.
2. Wait at least five seconds (but no longer than 60 seconds) and then call again. Follow
the instructi ons given by the controller.
• If the AUTO ANSWER parameter i s set to zero (0) , t hen the Comm unic ator answers in voice
mode.
• If the AUTO ANSWER parameter i s set to zero and t he VOICE DIAL I N paramet er is set to
YES, the controller answers in voice mode every time.
5.1.2.2 Defining when Communicator Answers Incoming Calls
1. Select SYSTEM > Advanced Setup > GSM.
2. In Auto Answer, define the num ber of ri ngs until the Communicator answers through t he
cellular modem.
TEXT FROM Addr. Book
Auto Answer 2
Operator STD
Communicator | 3. 05 18
1 1 9 0
Acknowledge
Replay house
Play next house
End call
0 1 9
Next alarm
Disable
5.1.3 Responding to an Audio Alarm Message
The Voice Dial Out servic e transmits audio alarm message, via telephony, from Communicator to t he
contacts entered in the Address Book (page 14). This section detail s the pr oc edur e to follow when an
audio alarm is receiv ed.
NOTE: This service is provided by the Communicator ONLY if the Address book is properly defined
with contacts and the " VOICE" service selected per contact .
CAUTION Communicator only bro adcasts its alarm message AFTER someone speaks into the
phone. Any word or sound is sufficient.
The following illustrates the sequence of ALARM messages:
"Good <Morning / Afternoon / Evening> farm <#> active alarm.
Please, press 1 to list en."
"House <#> has <#> alarm messag e<s>. "
• Alarm messages for the first house are played and then the following options are av ailable:
message
• Enter password (if ack nowledging for the first tim e this cal l) and pr ess .
• "Please wait… Reset for house <#> successful. <Next Message / Goodbye>."
• Right after "Pl ease wait" is heard,
press
"Entering alarm option s for Hou se <#>"
• System reports alarm and t hen offers the following options:
NOTE: Disabling alarm s di sabl es them until 12:00 PM the following day.
to access the ALARM OPTIONS MENU.
Return to house
messages
message
Replay alarm
message
message
• "Disable <c onfirmed / failed>!" message is repeated and returns to Hou se Alarm Messages
NOTE: If at any time an incor r ec t key is pressed or if nothing is pressed, the system r epeats itself
three times and then ends the call.
NOTE: To change the number of tim es that Comm unic ator retries to contact a recipient, refer to
Message Options, page 25.
19 Communicator | 3.05
PAGER SETUP
ENTER NUMBER
0 0 5 * 1 2 4
Alarm code
House number
5.2 Pager Functions
The following sections detail the Communicator ’s basic and advanced Pager functions.
• Basic Pager Functions, page 20
• Advanced Pager Functions, page 21
5.2.1 Basic Pager Functions
This section det ails the basi c P ager functions.
• Pager Setup
• Pager Test
5.2.1.1 Pager Setup
1. Go to SYSTEM > Advanced Setup > Pager.
2. Define the pager type, eit her BASIC or ENHANCED by usi ng the +/- key.
Pager Type basic
• BASIC: Pages are per house in the following form at:
NOTE: If a house has more than one alarm active, then the multiple alarm s code is sent (code: 255) .
• ENHANCED: Pages are per house and can contain multiple alarms per page in the following
format:
HHH*AAA*AAA*AAA**HHH*AAA*AAA
o HHH: House number (two stars separate between houses)
o AAA: Alarm code
5.2.1.2 Pager Test
1. Go to SYSTEM > Test > Pager.
2. Enter the pager phone num ber and press ENTER.
This feature test s the PAGER service. The pager num ber shoul d include a dial delay. When dialing a
pager service, t her e is usually a delay between the moment when the call is answered and when the
message is recorded. For example: “Leave a message for Mr. Smith” takes about three seconds. The
Dial Delay param eter is the am ount of time that Communicator waits befor e transmitting its pager alert.
Refer to Configuri ng the Dial Delay, page 21 for more information. Delay is also required when diali ng
for an outside li ne.
For example: If the requir ed delay is three seconds and delay is set to two seconds, then t wo commas
are required. The phone number structure is:
• 9 (outside line, if need), ###-####,,
NOTE: To enter a comma, press and hold the “1” button.
Communicator | 3. 05 20
TEST TEXT MSG
ENTER NUMBER
5.2.2 Advanced Pager Functions
The following section details the advanced Pager f unctions.
5.2.2.1 Configuring the Dial Delay
• Go to SYSTEM > Advanced Setup > Line Modem.
When dialing a pager servi c e, som e services require additional tone menu browsing (interactive voice
response). Use this feature to set a delay between the phone number and t he tone browsi ng. Each
“,”represents the number of second s i n delay between the phone number and the next browsing
number. Refer to Pager Test, page 20 for more information.
5.3 Text Functions
The following sections detail the Communicator basi c and advanced Text functions.
• Basic Text Functions, page 21
• Advanced Text Functions, page 23
• Text Message Responses, page 23
5.3.1 Basic Text Functions
The following sections detail the basic Text functions.
• Testing the Text Function, page 21
• Testing the SMS Ringt one, page 21
• Status Report, page 22
5.3.1.1 Testing the Text Function
This menu enables testing the text function.
1. Go to SYSTEM > TEST > GSM/ > SEND TEXT MSG.
Destination Number:
Charger active
2. Enter in the required mobil e phone num ber to rec eive the “ Test Text” and press ENTER.
3. Confirm that the mobile phone received the following text message:
“Your Communicator is ready to send alerts via text messages.”
5.3.1.2 Testing the SMS Ringtone
This menu tests the SMS ringtone service.
1. Go to SYSTEM > Test > Dial Out.
2. Enter the required phone number to receive the “Test Call”.
3. Press ENTER.
21 Communicator | 3.05
5.3.1.3 Status Report
Upon a user request, Communicator sends a status report on basic house f unc tions and animal
statistics. The report includes the following specifications:
• Target Temp
• Average Temp
• Vent Level
• Vent Mode (minimum ventilation, natural, tunnel)
• Humidity
• Weight (current average animal weight)
• Pressure (static pr essure)
• Water Control (dail y water c onsumption)
• Feed Count (daily feed c onsumption)
• Mortality
By default, the repor t only includes Target Temp, Average Temp, Vent Level and Humi dity.
NOTE: Platinum Cont r oller s, V er si on 3.0 and higher, support this functi on.
To select the p aramet ers:
1. Go to SYSTEM > Advanced Setup > GSM.
2. Use the +/- key to select the requir ed par am eter.
3. Press Enter to select/deselect the param eter.
4. Press Save.
The parameters are confi gur ed.
To receive a status report:
• Receiving the Repo rt fo r One House
?SX > 'Send SMS ' to the Comm unic ator cell phone number.
? = Start of message
S = Status report
X = Represents house number (can be any posi tive number from 1 - 64)
• Receiving the Repo rt fo r Several Hou ses
?SX#X#X > 'Send SMS' to the Communicat or cell phone number
? = Start of message
S = Status report
X = Represents house number (can be any posi tive number from 1-64)
# = Sign separates between every house num ber
Communicator | 3. 05 22
CELLULAR MODEM
5.3.2 Advanced Text Functions
The following sections detail the advanced Text functions.
• Defining Who Can Text Communicator
• Configuri ng an SMS Ringtone
5.3.2.1 Defining Who Can Text Communicator
1. Go to SYSTEM > Advanced Setup > GSM.
TEXT FROM Addr. Book
TEXT PRECALL Yes/No
PRECALL TIME 5
Auto Answer 2
Operator STD
This menu defines which cel l phones can send m es sag es to the Communicator via text.
2. In the Text From field, choose:
o Addr. Book (only those addresses which are text enabled) or
o Any (enables sending tex t via any cell phone).
NOTE: Acknowledgement m essages are onl y sent when Addr. B ook is selected.
5.3.2.2 Configuring an SMS Ringtone
If desired, a ringtone c an play when an SMS message from Communicator arrives, thereby alerting you
of an upcoming message.
1. Go to SYSTEM > Advanced Setup > GSM.
2. In the Text Precall field, selec t Yes.
3. In the Precall time, enter the time (in seconds). This parameter ensures that there is suffici ent
time for the phone to ring before the SMS tone plays.
5.3.3 Text Message Responses
This section det ails how to respond t o a text message sent from Communicat or to a mobile phone. The
response can reset a siren, an alarm, or acknowledge the messages.
Event Codes, page 40 lists the events corresponding to the codes sent i n a text message.
• Resetting the Sir en, page 24
• Resetting the Alarm, page 24
• Acknowledging a Message, page 24
23 Communicator | 3.05
5.3.3.1 Resetting the Siren
NOTE: After typing the text message, press the 'Send' button to send it to the Communicator.
In the procedures below, the highlighted text shows the SMS text to be sent.
• Resetting the Siren o f One House
!RX > 'Send SMS' to the Communicator cell phone number.
! = Start of message
R = Reset
X = Represents house number (can be any posi tive number from 1-64)
• Resetting the Siren o f Several Hou ses
!RX#X#X > 'Send SMS' to the Communicator cell phone number
! = Start of message
R = Reset
X = Represents house number (can be any posi tive number from 1-64)
# = Sign separates between every house num ber
• Resetting the Siren for All Houses
!RALL > 'Send' to the Communicator cell phone number
! = Start of message
R = Reset
ALL = Can be typed both in capital letters or small letters.
5.3.3.2 Resetting the Alarm
To reset all the alarms, send the following text message:
!C > 'Send' to the Communicator cell phone num ber
! = Start of message
C = Communicator
5.3.3.3 Acknowledging a Message
If Message Repeat is enabled (refer to page 41), Communicator continues to send alarms until an
acknowledgement is sent.
• Requesting a Response for E very S ent Text M essage
!AON > 'Send' to the Communic ator c ell phone number
! = Start of message
A = Acknowledgement
• Canceling a Response for Every S ent Text Message
!AOFF > 'Send' to the Communicator c ell phone num ber
! = Start of message
A = Acknowledgement .
Communicator | 3. 05 24
TECHNIC AL TOOLS
MONITOR 2
5.4 Common Functi o n s
The following sections detail the technician tools.
• Go to SYSTEM > Technician Tools.
TEST 4
MESSAGE OPTIONS 1
HYPER TERMINAL YES
This menu provi des testing tools used by an authorized technician only.
• Test
• Message Options
• Hyper Terminal
• Monitor
5.4.1 Test
• PHONE LINE: Measures the line voltage.
• INTERNET: (TBD).
• RELAYS: Toggle Relays 1, 2 and Alarm rel ay status by pressing ENTER.
• DIGITAL INPUT: Displays the status of the ei ght digital inputs.
• MEMORY: Performs EEPROM test by pressing the MENU key.
• KEYBOARD: Tests the functionality of each key. Test keys by pressing t hem and v erifying
visually that t he ri ght key is di spl ay ed on the screen.
5.4.2 Message Options
This parameter specif ies the number of times Communicator places a call to a recipient (until the
recipient presses "1") .
• Under Call ACK Retri es, enter the required numbers.
o Range: 1 – 10
o Default: 1
NOTE: Version 3.05 and higher support s this parameter.
5.4.3 Hyper Terminal
This is a d edicated function for system integrators ONLY!
5.4.4 Monitor
TBD
25 Communicator | 3.05
• Network Connection Conf iguration, page 26
• RS-232 Connection, page 28
• RS-485 Connection, page 30
• RF Connection, page 33
Figure 1: Daisy Chain
Figure 2: Daisy and Star Combination
6 COMMUNICATOR TO CONTROLLER FUNCTIONS
The following sections detail how to configure the connec tions between Communic ator and the
controllers (local communication).
• Channel/Si gnal Tests, page 34
6.1 Network Connection Configuration
The following sections detail how to configure the baud rate and communication between the
Communicator (master ) and its subunits (slaves). Comm unic ati on c an be v ia RS-232, RS-485, or RF.
• Routing Methods, page 26 • Configuring the Channel Settings, page 27
• Displaying the Controllers, page 28 • Listing the Network Devices, page 28
6.1.1 Routing Methods
There are two common routi ng m ethods for running the communications connections; Daisy Chain
(recommended) and St ar c onnec tion (not recommended).
Figure 3: Star Routing
NOTE: Employing a Rotem RS-232 or RS-485 Repeater enables Star routing. Refer to the relevant
manuals for details.
Communicator | 3. 05 26
SERIAL PORT
6.1.2 Configuring the Channel Settings
• Go to SYSTEM > Advanced Setup > RF/Wired Network.
BAUD RATE 9600
CHAN(6-7-8)
ADDR(4-5)
This menu defines data r ate and settings between the Comm unic ator and its subunits.
NOTE: This menu does not define the data rates to the PC.
• Baud Rate: This sets the communication rate between For comm unic ation to operate
properly, set all controllers to the same Baud Rate.
o Since faster rates and l onger transmission distance mean a greater c hanc e of
transmission err or s, r educ e the baud rate as you increase the distance.
o In any case where there are transm ission errors, reduce the baud r ate.
o Communicator, RLINKs (if used), and controllers must have the sam e baud r ate!
NOTE: Incorrect definitions can result in alarm s for mi ssing controllers and communi c ation from
unidentified controllers.
• CHANNEL: This paramet er sets the c ommunication channel between the Communicator and
an RLINK; it sets the module’s hoppi ng c hannel number. A channel is one of t hr ee lay er s of
addressing available to the XStream radio modem. For modules to communicate wit h each
other, they must have the same channel number since each network uses a diff er ent hopping
sequence. Differ ent channels should be used to prevent modules from listening to
transmissions from one another in the same network.
Table 1: Channel States
Square 1 Square 2 Square 3 Channel
unmarked unmarked unmarked CHAN-0
marked unmarked unmarked CHAN-1
unmarked marked unmarked CHAN-2
marked marked unmarked CHAN-3
unmarked unmarked marked CHAN-4
marked unmarked marked CHAN-5
unmarked marked marked CHAN-6
marked marked marked CHAN-7
CAUTION If a neighboring farm is using RLINK, ensure that you use a different channel number.
• ADDRESS: The address is a second layer used to set up a secure c om munication layer toe
an RLINK, in combinati on with the Channel or alone.
Table 2: Address Configuration
Square 1 Square 2
Address 0 OFF OFF
Address 1 ON OFF
27 Communicator | 3.05
0
01 16
01 16
NETWORK LIST
Square 1 Square 2
Address 2 OFF ON
Address 3 ON ON
6.1.3 Displaying the Controllers
• Press
17
33
49
This screen displays al l the controllers that are connected to the system.
- Represents a recognized cont r oller
- No controller is recogni z ed
NOTE: The letter 'F' indic ates that communication to that house has been lost. The 'F' continues to
appear until the unit is reset (disconnect and reconnec t t he power).
32
48
64
6.1.4 Listing the Network Devices
• Go to SYSTEM > Test > Network List.
PRIMARY FOUND: 0
SECONDARY FOUND: 0
SCAN NETWORK? NO
• PRIMARY FOUND: Displays the number of primary units found in the network.
• SECONDARY FOUND: Displays the number of secondary units found in the net work.
• SCAN NETWORK?: Use +/- key to select YES or NO and then press ENTER to scan the
network to find/rem ov e primary or secondary units.
6.2 RS-232 Connection
The following sections detail how to set up an RS-232 connection between the Comm unicator and the
controllers.
• Setting up the RS-232 Connection, page 29
• RS-232 Approxim ate Distances and Baud Rate, page 30
Communicator | 3. 05 28
6.2.1 Setting up the RS-232 Connection
1: Controller communicator c ar d
2: Next house
3: Connect one end of the cable's shield only. Each contr oller
should be chain connect ed to the same wire, resulting in a long
ground cable without gr ound loop.
4: Communicator External Box
Figure 4: Connecting the External Connection Box to Controll ers via RS-232 Cards
• The cable between the external connection box and the contr ollers should be a 3 Wire
Shielded Cable (22 AWG minimum).
• This cable is daisy-chained to all controllers and to the communication line of the exter nal
connection box in the following manner:
• The COM wire is connected to the COM port in the communication terminal of the controller.
• The red wire, TX in the connec tion box, is connected to RX in the Controller.
• The black wire, RX in the connection box, is connected to TX in the Cont r oller.
• The shield should be c onnec ted to the earth (safety ground).
29 Communicator | 3.05
CAUTION Connect the shield (safety ground) only on one side!
6.2.2 RS-232 Approximate Distances and Baud Rate
• For one controller:
o ~2000 meters (~6500 feet): 9600 Baud
o ~2500 meters (~8200 feet): 4800 Baud
o ~3000 meters (~9800 feet): 2400 Baud
• For 10 controllers:
o ~1200 meter (~4000 feet): 9600 Baud
o ~1800 meter (~6000 feet): 4800 Baud
o ~2400 meter (~7870 f eet): 2400 Baud
NOTE: Baud rate depends on cable l ength and on the number of controllers.
6.3 RS-485 Connection
The following sections detail how to set up an RS-485 connection bet ween the Comm unicator and the
controllers.
• Setting up the RS-485 Connection, page 30
• RS-485 Approximate Distances & Baud Rates, page 32
6.3.1 Setting up the RS-485 Connection
Communicator supports two t y pes of RS-485 connections:
• RS-485 Cards (Figure 5)
• RS-ISO485 Cards (Figure 6)
NOTE: The cards shown are controller cards.
Communicator | 3. 05 30
1: Controller communicator c ar d
2: Next house
3: To prevent ground loops, connect the shield
wire at one end only
4: Communicator External Box
Figure 5: Connecting the External Connection box to Controllers via RS-485 Cards
• The cable between the ex ternal connection box and the contr ollers should be a 2-wire
shielded cable.
• This cable is daisy-chained to all controllers and to exrternal connection box:
o Connect the shiel d to t he COM termi nal of t he c ontroller on one side and leave
unconnected on the other si de.
o Red wire to terminal A of the cont r oller and terminal A of the external connecti on box.
o Green wire to terminal B of t he contr oller and terminal B of the external connection
box.
31 Communicator | 3.05
For one controller
For 10 controllers:
Figure 6: Connecting the External Connection box to Controllers via RS-ISO485 Cards
• The cable between the ex ternal connection box and the contr ollers should be a two pair
twisted shield cable.
• This cable is daisy-chained to all controllers and to external c onnec tion box.
st
pair:
o 1
Red wire to the c ontroller's terminal A and the ext er nal connect ion box's
terminal A.
Black wire t o the controller's terminal B and the external connecti on box ' s
terminal B.
nd
o 2
pair:
Green wire t o the controller's COM terminal and the external c onnec tion box's
COM terminal.
6.3.2 RS-485 Approximate Distances & Baud Rates
• 2000 meters (~6500 feet ) : 9600 Baud • ~1200 meter (~4000 feet): 9600 Baud
• ~2500 meters (~8200 feet): 4800 Baud • ~1800 meter (~6000 feet): 4800 Baud
• ~3000 meters (~9800 feet): 2400 Baud • ~2400 meter (~7870 feet): 2400 B aud
NOTE: Baud rate is dependent on cable length and num ber of contr ollers.
Communicator | 3. 05 32
6.4 RF Connection
The following sections detail how to set up an RF connection to the controllers.
• Option A with Platinum RF (RCLP -RF)
• Option B with Platinum RF Remote
6.4.1 Option A with Platinum RF (RCLP-RF)
6.4.2 Option B with Platinum RF Remote
Install and wire the base RLINK to the Communicator External Box. Disconnect the base
RLINK's power before beginning the following procedure.
Install the remot e RLI NK.
1. In the Communicator unit, go to Sy stem > Advanced Setup > RF/Wired Network.
2. Configure the settings as required ( r efer to Configuring the Channel S ett ings, page 27 for
details).
3. Apply power to the base RLINK.
4. Disconnect the Communi c ator' s power.
5. Apply power to the Communicator:
o In new instal la t i ons, perform a Cold Start.
33 Communicator | 3.05
COMMUNICATION
RF TEST
o In existing installations, go to System > Save/Res Setting > Restore and run the
function.
Communicator automatically configures the base uni t ' s set ting s; there is no need to
configure this unit' s DIP swi t ches.
CAUTION Resetting the Comm unic ator or disconnecting the power only is i nsufficient!
6. In the remote unit, move DIP Switch 1 t o ON.
7. Match the remote unit's channel and baud set ting s t o the Co mmunicat or's settings.
8. DIP Switch 4 and D IP Switch 5:
o Set both switches to OFF (RLINK 900 MHz 1 Watt).
o Match the Communicato r' s add ress set t in g exactly (RLINK 2.4 GHz / 900 MHz 100
mWatt) (when configuring the address, refer to Configuring t he Channel S ettings,
page 27.)
9. Press the Reset button. The LED blinks for 4 - 12 seconds and turns off.
10. Return DIP Switc h 1 to OFF. The LED turns on.
11. Repeat for each remote RLINK unit.
6.5 Channel/Signal Test s
The following sections detail how to test the controller communication channel s.
• Testing the RS-232/485 Channel
• Testing the Radio RF Signal
6.5.1 Testing the RS-232/485 Channel
This menu tests the RS-232/ 485 c ommunication channel.
• Go to SYSTEM > Test > Wired 232/485.
SET UNIT NUMBER: < 1>
GO, STOP USING ENTER.
Tx Rx
Enter the required unit number and press ENTER to start and stop the test. The screen di spl ays a
shaded box in the Tx when transmitting and a shaded box by the Rx when receiving (when functioning
properly the shadi ng switc hes back and forth between the two boxes).
NOTE: If the checkbox rem ains bl ank , chec k all c onnec tions between the Communicator and the
controller.
6.5.2 Testing the Radio RF Signal
• Go to SYSTEM > Test > Radio RF Signal.
SET UNIT NUMBER: 1
This menu tests the RF communic ation channel.
Enter the required unit number and press ENTER. The screen displays the recept ion bar graph as well
as the measured signal reading once available (testing is continuous until exiting this menu).
Refer to RF Connection, page 33 for information on configuring the RF network.
Communicator | 3. 05 34
COM/USB
DATA CONNECTION
7 COMMUNICATOR TO PC CONFIGURATION
The following sections detail the communication between the Communicat or and the PC.
• Defining the Comm unic ation Speed with the Local PC
• Configuring the Data Connection
7.1 Defining the Communication Speed with the Local PC
• Go to SYSTEM > Advanced Setup > COM/USB.
BAUD RATE 9600
This screen defines the c ommunication speed (BAUD RATE) c or r espondi ng with the local PC.
7.2 Configuring the Data Connection
• Go to SYSTEM > Advanced Setup > Line Modem > Advanced.
MODULATION AUTO
COMPRESSION ENABLE
DATA FLOW 2
The Communicator c an compress data and send it faster. Use this screen to incr ease the transfer rate
between the Communi c ator and a r em ote modem .
• MODULATION: Auto or V34 transmission. During connect negot iation at which the modems
have determined which modulation and r ate will be used, meaning before any error .
• COMPRESSION: Enables or disables data compression performed by the modem , also
known as hardware compression. It reduces the amount of time required to transfer data.
Make sure the modem you are connected to can read and decompress the received dat a.
• DATA FLOW: This feature enables the hardware to vary the data transmission rate.
CAUTION Rotem recommends that the u ser leave the Advanced menu items at their default
settings.
35 Communicator | 3.05
DIGITAL INPUT
8 CONFIGURING THE DRY CONTACT CARD
The following section details how to set up the dry contact car ds. Communicator supports an eight dry
contact digital input card that can be programmed as a normally open / close dry contact input. T hese
inputs can be connected to a wide variety of sensors such as generator operation, magnetic door or
window, therm ostat, etc.
1. Go to SYSTEM > Digital Input.
# MESSAGE [ N ]
1 door opened 1
2 0
2. Use the alphanumeri c keypad to enter in the message and press ENTER.
3. Define [N] as 1 or 0
The '[N]' column's two possibilities:
• 0: Represents the open contact ( Normally Open). If there is a change fr om the usual state
(closed state), an alarm occurs.
• 1: Represents closed contact ( Nor mally Closed). If there i s a change fr om the usual state
(opened state), an al arm occ ur s.
The figure above serves as an exam ple of a digital input program. The programm ed line No. 1 is set a s
normally closed for the house door. The message for this program i s “door opened” . If the door opens,
the dry contact is disconnected and changes from 1 to 0. This change triggers the alarm and the
message “door opened” is sent t o all addr es se s programmed in the Adding Names to t he Address Book
(page 14).
Communicator | 3. 05 36
• Test Functions, page 37
MEMORY RESTORE POINT
CREATE A NEW MEMORY
BATTERY TEST
9 COMMUNICATOR FUNCTIONS
The following sections detail functions which relate to the Communicat or hardware and software.
• Saving and Restori ng S y stem Settings, page 37 • Viewing Relay Settings, page 38
9.1 Saving and Restoring System Settings
• Go to SYSTEM > Save/Res Setting > Restore.
o RESTORE: Use this feature to restore all settings that were previously saved (restore
point is the date of the last s av e perfor m ed).
21-FEB-10
CONTINUE?
NO YES
• Go to SYSTEM > Save/Res Setting > Save.
o SAVE: Use this feature to save all setti ngs (once a SAVE is per formed, this is the new
RESTORE point).
RESTORE POINT
NO YES
9.2 Test Function s
The following section details how to test Communicator functions.
• Testing the Backup Battery, page 37
• Viewing Devic e Status, page 38
• Viewing the Software and Hardware Version, page 38
9.2.1 Testing the Backup Battery
This section details the Backup Battery test.
• Select SYSTEM > Test > Battery.
-
+ 100%
Charger active
To test the battery:
1. Unplug the unit.
2. View the battery test.
CAUTION In addtion to this test, refer to T est in g the Alarm Backup Batteries, page 43.
37 Communicator | 3.05
HARDWARE PROFILE
http://www.rotem.com
RELAYS SETTING
?
9.2.2 Viewing Device Status
• Select SYSTEM > Test > Hardware Profile.
1 VOICE OK
2 LINE MODEM OK
3 CELLULAR OK
View functionali ty status of all possible installed devices.
9.2.3 Viewing the Software and Hardware Version
• Press
SOFTWARE 3.00r01-b
HARDWARE 2.04
U1 1.00
This screen displays the soft ware and hardware version numbers.
9.3 Viewing Relay Settings
CODE TIME (s)
RLY1 0
RLY2 0
• Select SYSTEM > Relay.
TBD
Communicator | 3. 05 38
Alarm
Generated In
House
Call Out Delay
Send an SMS
Message to
Contact 1
(if enabled)
Send a Phone
Message to
Contact 1
(if enabled)
Delay Between
Contacts
Send an SMS
Message to Last
Contact
(if enabled)
Send a Phone
Message to Last
Contact (if
enabled)
Reminder
Delay
Response
from User
Yes
End
No
10 ALARMS
This section det ails how to:
• Configure advanced alarm settings.
• View the history of alarm s and events
Basic Alarm functions are def ined in the Initial Configuration, page 12.
• Introduction to Alarms and Responses, page 39
• Event Codes, page 40
• Advanced Alarm Settings, page 40
• Alarm and Events Histor y , page 42
10.1 Introduction to Alarm s and Resp on s e s
Figure 7 illustrates the alarm sequence. The flow ends when an alarm is acknowledged or is no longer
active.
Figure 7: Alarm Flow Chart
Responding to al arms can be done over:
• Land line: Via verbal and interactive messaging
• Cellular: Via text messaging
NOTE: Communicator does not support verbal and interactive messaging via cell phones.
39 Communicator | 3.05
SELECT UNIT (+/- KEY)
↵
10.2 Event Codes
Table 1 lists the event codes sent in text messages.
Table 3: Event Codes
Event Code LCD Message
1 "power off "
2 "power on"
3 "cold start"
4 "error-01"
5 "test running"
6, 7 , 9, 10, 11, 12, 16, 17 "fail"
8, 13 "no answer "
14 "page sent "
18 "text sent "
19, 20 "ack alarm "
21 "disable alarm "
22, 23, 24 "low signal"
10.3 Advanced Alarm Settings
The following sections detail the advanced alarm f unctions. B asi c alarms are set up in the Initial
Configuration.
• Resetting the Alarms, page 40
• Disabling Alarms, page 41
• Defining the Message Delay, page 41
• Defining the Message Repeat Parameter, page 41
• Defining the Inter nal Al arms, page 42
• Defining the Inter nal Al arms, page 42
• Defining the Batt er y Alarm, page 42
10.3.1 Resetting the Alarms
• Go to ALARM > Reset.
TO RESET PRESS ENTER
UNIT =
This menu resets the alarms of any controller that exists within the net work. The Comm unic ator’s unit
number is 0.
Use the +/- key to navigate to the required unit number.
Communicator | 3. 05 40
OPTIONS
10.3.2 Disabling Alarms
• Go to ALARM > Disabled Alarms
DISABLE AL AR MS DISABLE ALARMS
HOUSE DISABLE CODE MESSAGE
23 YES 185
25 YES 155
View disabled alarms and re-enable these alarms.
NOTE: : Alarms are disabled until 12:00 PM the following day.
• Scroll right to view message.
• Press +/- to re-enable the alarm and then press ENTER.
NOTE: Alarms that are re-enabled ar e cl ear ed f r om the list.
10.3.3 Defining the Message Delay
• Go to ALARM > Options.
==MESSAGE DELAY===
Call Out (s) 60
Between Users (s) 60
TEXT
==MESSAGE REPEAT==
Voice 20
Pager 35
Text 35
===I NTERNAL ALARM===
Delay(s) 60
Reminder (m) 60
Power Resto.Msg NO
This menu defines the waiting times between an alarm event and it s reporting.
• CALL-OUT (second s) : Define the waiting time before the communicator begins the reporting
sequence.
• BETWEEN USERS (seconds): Define the waiting time before contacting the next user within
the address book.
10.3.4 Defining the Message Repeat Parameter
• Go to ALARM > Options.
By default, when an alarm is sent, it must be acknowledged by one of the contacts. If there is no
acknowledgment, Communicator resends the alarm (r efer to Acknowledging a Message, page 24). This
menu defines the waiting time before Communicator reiniti ates the reporting (VOICE, PA G E R , TEXT).
NOTE: Enter 0 to disable thi s option.
41 Communicator | 3.05
POWER OPTION
LOG [SORT BY: H]
10.3.5 Defining the Internal Alarms
• Go to ALARM > Options.
Internal alarms are generated by the Communicator unit (ex ternal alarms are generated by the
controllers). This menu defines:
• DELAY (seconds): Define the waiting time before the communicator generates an internal
message.
• REMINDER (minutes): Aft er an alarm has been acknowledged but not dealt with, the
communicat or recr eates an internal message according to the amount of time defined. Define
the time in this option.
• POWER RESTORE MESSAGE: Define YES/NO f or a message to be sent after a P ower
Restore event
10.3.6 Defining the Battery Alarm
• Go to SYSTEM > Advanced Setup > Battery.
This menu defines the hold time (in seconds) before the communic ator gener ates an alarm message
regarding the bat tery charge.
ALARM DELAY(S) 60
10.4 Alarm and Events History
This section det ails how to vi ew records of alarms and events.
• Displaying the Alarm History, page 42
• Displaying the User Events, page 43
• Displaying the Sy stem Events, page 43
10.4.1 Displaying the Alarm History
• Go to HISTORY > Alarms.
HOUSE DATE CODE
1 07-FEB 240
2 05-FEB 240
XT
3 07-FEB 240
3 06-FEB 240
4 07-FEB 240
This screen displays alarms from all houses as well as the Communi c ator ( Communicator: 0 and
Houses: 1 – 64).
• Use +/- to toggle the SORT BY option from: H=House; D=Date; and C=Code.
• Scroll right to v iew message.
Communicator | 3. 05 42
USER EVENTS
SYSTEM EVENTS
10.4.2 Displaying the User Events
• Go to ALARM > User Events.
DATE TIME CODE
18-JAN 16:16 2
07-FEB 11:47 2
Any changes or events created by users from the address book appear in this table.
• Scroll right to v iew alarm and user number.
• Code is the alarm code.
10.4.3 Displaying the System Events
• Go to ALARM > System Events.
DATE TIME CODE
18-JAN 16:16 2
07-FEB 11:47 2
This menu displays all Comm unic ator system events.
• Scroll right to view message.
10.5 Testing the Alarm Backup Batteries
To ensure that the Communic ator continues to broadcast alarm s i n the event of a power outage, the
unit comes equipped with a set of 12 V backup batteries. These batteri es must be kept proper ly
charged at all times.
WARNING! Failure to test your pack regularly and change the pack as required can result in
losses in the event of a general power f ail ure!
Rotem strongly r ec ommends:
• Checking the back up batt er y pac k once a month (see the procedure below).
• Replacing the battery pack once a year, regardless of the test results.
43 Communicator | 3.05
Figure 8: Communicator Battery Packs, Version 3.1
Figure 9: Communicator Battery Packs, Version 2.3
The following t wo tests provide accurate data regardi ng the back up batt er y pac k ’s charge level. Rotem
recommends performing both tests.
If you need to replac e the batter y , order a Communicator Battery Pack (P/N: SP-COMM-BA).
NOTE: Rotem recommends keepi ng a spare pack in stock to avoid any shippi ng delay s.
Communicator | 3. 05 44
10.5.1 Dial-Up Test
• Unplug the unit.
o If the batteries are charged, Comm unic ator sends an SMS/voice/pager alarm
message to the numbers configured in the Address Book. The message should arrive
within several minutes.
o If the batteries are not charged, Communicator does not send an alarm message. In
addition, an alarm m essage appears on the screen.
10.5.2 Voltage Test
1. Remove the battery pack.
2. Using a voltmeter, test t he pac k. The volt age of a new charged battery pack ranges between
7.2 V and 7.6 V. The voltage of a battery pack that has been in use for an extended period of
time will be 7.2 V or lower.
o If the power is above 7.0 volts or higher, continue using the battery pack.
o If the power is below 7.0 volts, replace the pack immediately.
45 Communicator | 3.05
11 INSTALLATION
The following sections detail how to install t he Communicator.
CAUTION Rotem recommends that only an authorized technician in st all and configure the
Commun ic a tor unit.
• Hardware Installation, page 46
• Completing the Installation, page 50
11.1 Hardware Installation
The following sections detail how to perform the Communicat or ’s physic al setup.
• Preliminary Steps, page 46
• Connecting the Unit t o Ext er nal Com ponents, page 48
• Additional Details, page 49
• USB Driver Installation, page 49
11.1.1 Preliminary Steps
1. Open the Communicator and verify that all required components are physi c ally installed.
Figure 10 and Figure 11 illustrate sam ple Communicators and their components.
Figure 10: External Connection Box Connector and Internal Components (S ampl e) Board
Version 2.3
Communicator | 3. 05 46
Figure 11: External Connection Box Connector and Internal Components (S ampl e) Board
Version 3.1 (line and port cards not shown)
NOTE: This version supports two socket s for communication adaptors.
2. Connect the ground cable to the dedicated ground terminal (Figure 12).
Figure 12: Grounding Terminal (Version 3.1)
CAUTION The Communicator must be ground ed at all times!
47 Communicator | 3.05
COLD START
HARDWARE PROFILE
BATTERY TEST
#
Del
3. Apply power while pressing until the Cold Start screen appears.
NO
YES
4. Select YES.
NOTE: The COLD START resets the Communicator to original factory settings and erases previous
history. Perform COL D START when i nstalling new hardware, changing the software version,
or if instructed by a ROTEM technician.
5. Go to SYSTEM > Test > Hardware Profile.
1 VOICE OK
2 LINE MODEM OK
3 CELLULAR OK
6. Ensure that Communicator recognizes the components.
7. Go to SYSTEM > Test > Battery.
-
+ 100%
Charger active
8. Check for battery recognit ion and charging. As long as the communicator unit is plugged in, the
charger inactive note is displayed.
9. Install the communication software using the accompanying CD (for installation instruc tions,
refer to USB Driver Installation, page 49).
11.1.2 Connecting the Unit to External Components
1. Connect the Exter nal Connec tion Box to the Communicator as shown in Figure 10 or
Figure 11.
2. Connect the External Connection box to a controller as shown in Communi c ator to Controller
Functions, page 26.
3. Connect the local computer by via the PC Port or a USB cable.
NOTE: If you use the USB drive, install the Rotem driver (refer to USB Driver Installation, page 49).
4. Connect the line and phone cables.
5. Connect the ethernet cable to ethernet access point; for exam ple an A DSL modem/router
(Version 3.1 onl y).
Communicator | 3. 05 48
RS-232 Card
RS-485 Card
RF Card
11.1.3 Additional Details
• Table 2 details the c ommunication card types.
Table 4: Communication Card Types
• Figure 13 illustr ates how to wire the External Communication Box to a controller and an ELS
system.
Figure 13: External Communication Box Wiring Diagram with ELS
11.1.4 USB Driver Installation
The following proc edur e details how to install R-USB Driver version 5. 00. This driver must be installed
before plugging in the USB cable between the host computer and the R-USB plug.
1. Ensure that the USB cable is disconnected from Communicator before installing the driver.
2. On the CD, click .
49 Communicator | 3.05
3. Click .
4. Follow the instructions.
5. Restart the computer.
6. Connect a USB cable from the Communic ator to the computer.
NOTE: If older versions of the driver exist on the computer, the i nstallation program must delete them.
Click Yes if prom pted.
11.2 Completing the Installation
The following section summarizes the steps needed to com plete the installation. Refer to the relevant
sections in the manual for further details.
NOTE: Before beginning, verify that all cables are connect ed properly (r efer to Hardware Installation,
page 46).
• Configuri ng the Comm unic ation to Outside Devices, page 50
• Setting Up an Internet Connec tion, page 50
• Setting Up a Network Using Rot em Net, page 52
11.2.1 Configuring the Communication to Outside Devices
1. Set the baud rate to the controllers (refer to Routing Methods, page 26).
2. Test the connection to each c ontroller (refer to Displaying the Controllers, page 28).
3. Test the communication channel to each controller (refer to Channel/Signal Tests, page 34).
4. Set the baud rate to the local computer ( r efer to Defining the Communication Speed wit h the
Local PC, page 35).
11.2.2 Setting Up an Internet Connection
Accessing the Comm unic ator and controllers via a web browser enables viewing the controller
parameters.
NOTE: For full contr ol, use RotemNet (r efer to Setting Up a Network Using RotemNet, page 52).
Internet is supported by:
• Communicator, software version 3.0 and higher
• Platinum Cont r oller s, software version 3.0 and higher
• Rotem Net, version 1. 3.17 and higher
NOTE: This section refers to Communicator Version 3.1 only equipped with Ethernet mode cards.
Users having Version 2. 3 shoul d c ontact technical support.
1. In the Communicator screen, select SYSTEM > Advanced Setup > Internet > My Account.
2. Write down the Ethernet devic e serial number.
3. On the Ethernet cable port (Figure 11), verify that:
• the green light s remains on
• the yellow light blinks
4. Set the Communicator Int er net sett ings.
a. In a web browser, go to http://www.myrotem.net
b. In the Account Name field, type Rotem.
Communicator | 3. 05 50
.
c. In the Password field, type 1.
The Register page appears.
d. Fill out all of the fields.
NOTE: The Allowed S/N is the Devic e S/N found in SYSTEM > Advanced Setup > Internet.
NOTE: If you want to add a picture to your Int er net account, click Browse and select the file.
e. Type the CAPTCHA letters.
f. Cli ck Submit.
A confirmation message will be sent to you.
5. In SYSTEM > Advanced Setup > Internet > My Account
a. Edit the IP number or address (myrotem.net) and PORT number as required.
b. In the Name field, ty pe the name.
c. In the Account name, type the account name that y ou c hose on the m y r otemnet page.
d. In the Users field, type the m aximum number of users that can simultaneousl y ac c ess the
network.
e. Click Save.
INTERNET
DEVICE SN: 140011BD
[SERVER]
IP: 80.179.187.139
Port: 1500
Name: Rotem
Account: <Farm 1
Users: 03
The Internet connection is now configured.
6. In a web browser, go to http://www.myrotem.net
you chose.
Figure 14 appears
• If the Comm unic ator is defined correctly, it is di spl ay ed on the site with its name and its status
is a green circle.
• If the Communicator is not defined correctly, it does not appear on the screen.
• The red exclamati on m ar k (!) indicates that the chip is not online. This means that there is a
connectivity problem, lost internet connection, or other possible problems. It does not mean
that the Communicator is not defined properly.
and login using the name and password that
51 Communicator | 3.05
Figure 14: My RotemNet Home Page (Example)
7. Click to view the contr oller details.
Figure 15 appears.
Figure 15: Controller Data (Example)
• Rotem recommends the f ollowing resolutions when viewing the web:
o PC: 1280/1024 Text size medium
o Laptop: 1024/768 Tex t size medium
11.2.3 Setting Up a Network Using RotemNet
Accessing the Comm unic ator or controllers via RotemNet enabl es local and remote management of
your equipment. The following is a summary of the steps needed to setup a remot e network using the
RotemNet software. F or c om plete instructions, refer to the RotemNet manual.
1. Using the provided CD, install and run RotemNet.
2. Refer to the following sections:
o Local Network
o Remote Network
Communicator | 3. 05 52
11.2.3.1 Local Network
1. Under Network Setup, selec t Local Network.
2. Select the required baud r ate.
NOTE: The selected baud rat e m ust be the sam e as the rate sel ec ted in the Communicator.
3. Select the communicati on por t.
NOTE: If the connection is via the USB port, select Communicator.
4. Select the number of controllers and the controller type.
5. Press Start Scan.
RotemNet scans the system and lists the controller s.
11.2.3.2 Remote Network
1. In RotemNet, select Internet and click OK.
2. In the Internet Communication window set the:
a) Farms account name
b) Account Name
c) Chip serial number
NOTE: This information must be the same as the data entered in Communic ator.
3. If you are configuring multiple farms:
a) Enter a name for each farm.
b) Enter an Ethernet chip num ber for each farm.
c) Configure the controller setup for each farm.
4. To connect to a farm, click Connect.
NOTE: Refer to Initial Configuration, page 12 for instr uc tions on the initial configur ation.
53 Communicator | 3.05
12 TROUBLESHOOTING
The following section details common troubleshooting procedures.
• Hardware, page 54
• Communication to Controllers/PC, page 54
• Cellular Modem, page 56
• RF Communication, page 57
• Voice Card, page 58
• Alarm, page 59
• Line Modem, page 59
NOTE: Lists of part numbers and their descripti ons are located in Ordering Information, page 63.
12.1 Hardware
Connected hardware is not recognized in the hardware profil e li st under syst em M enu (voice,
cell modem, Line modem)
Refer to Viewing Device S tatus, page 38.
The Communicator displays O.K. for an installed device and N/A for a device that is not available.
1. Reset the hardware: Turn the battery switch OFF and unplug the power source.
2. Reconnect the power and switch the battery ON so that the unit rescans the hardware.
3. Open the Communicator and check that t he dev ic e is instal led properly.
4. If still not operati ng, replace the device.
Battery failure alarm is received
1. Make sure the Communicator i s connected to an electric power supply.
2. In ‘Battery Test’ menu (page 37), check the battery and charger stat us.
3. Open the Communicator's box and chec k the bat tery's wiring (Figure 10, page 46).
4. If the wiring connections are OK, replace the batt er y pack. ( P art num ber : SP-COMM-BAT).
NOTE: If you replace the voice c ar d, Ethernet card, line modem or cell modem, perform a Cold Start
after replacing the device (Section 11.1, page 46).
12.2 Communication to Controllers/PC
NOTE: Refer to Displaying the Controllers, page 28 to display the controller.
Not all units found due to updating primary units. In other words, the number of controllers is not
identical to the number of controllers entered in t he Controllers menu (Identifying the Controllers,
page 14).
1. Make sure the Communicator i s connected to an electric power supply.
2. Press Hot Key 0 (page 28) and check if eit her some of the c ontrollers are missing (empty
squares), or all of them .
3. Check communication with the missing unit:
o If the system has a wired connect ion, refer to Channel/Signal Tests, page 34.
o If the system has an RF link, refer to page 33.
4. Check Baud Rate (refer to the relev ant section in Network Connection, page 26) on both sides
if using 232/485 comm unication card.
Communicator | 3. 05 54
5. Go over the number of controller s and make sure t here i s no confl ic t between the units (make
sure that two units do not have the same configuration number).
6. If all above are OK:
a) Check the wiring for 232/485 communication card.
b) Check RF card signal str ength (refer to Testing the Cellular Signal Str ength, page 17).
'Lost unit number' alarm
1. Verify that the Communicator is connected to a power supply.
2. Press Hot Key 0 (page 28) and check if eit her some or all of t he c ontrollers are missing (empty
squares).
3. Verify communication with the missing unit:
a) If the system has a wired connect ion, go to System – Test – Wired RS232/485 (refer
to page 34).
b) If the system has an RF link, go t o Radio System – Test Radio RF Signal (Refer to
page 34).
4. If you are using a 232/485 communication card, check the Baud Rate on both sides (refer to
Routing Methods, page 26).
5. If an RF communication card is being used, check Additional Channel Setting (refer to Routing
Methods, page 26).
6. Go over the controller numbers and make sure there is no conflict between the units (make
sure two units do not hav e the same configuration number).
7. If all above are Ok:
a) Make sure the wiring is OK for communication card 232/485.
b) Check signal strength for RF card (refer to Testing the Cellular Signal Strength, page
17).
No local communicat ion with PC
1. Ensure that the serial port B aud Rate matches the PC baud rate (refer to Routing Methods,
page 26).
2. Go to Computer Port list. 'Com 1 RD' LED should fl ash on the front panel. Test the
communicat or thr ough RotemNet software.
NOTE: If the LED does not flash, it is not the right computer port.
3. If using a USB cable, reinstall the driver from the CD (refer to USB Driver Install ation, page 49).
55 Communicator | 3.05
12.3 Cellular Modem
Problem in signal streng th
Figure 16: Cell Modem Card Location
Figure 17: Line Modem Card Location
The modem has to be placed in a way that ensures suff icient signal strength.
• To improve signal strengt h, the antenna can be moved to another position. Signal strength
may depend on how close the modem is to a radi o base station. You must ensure that the
location, at which y ou intend to use the modem, is within the network coverage area.
• Reboot through unplugging the power.
1. If signal does not improv e, insert the SIM card into a cell phone and check the signal (GSM
only).
2. If the signal is weak, check with your servic e provider.
3. If the signal is OK, change the module.
Communicator | 3. 05 56
4. If no signal exists:
a) Check antenna connection.
b) Check connecti on to t he modul e (GS M).
c) Check t he wir ing. If there is a problem, contact t he dealer.
Refer to the appropri ate section in Appendix A: Replacing Communication Cards and Modems, page 68
for detailed instructions on exchanging the modem.
• Text test failure in menu (refer to Testing the Text Function, page 21).
The modem has to be placed in a way that ensures suff icient signal strength. To improve signal
strength, the ant enna c an be m ov ed to anot her posi tion. Signal strength may depend on how
close the modem is to a radio base station. You must ensure that the location, at which you
intend to use the modem, is within the network coverage area
12.4 RF Communication
No RF connection
Figure 18: RF Card Location
• Check the signal str ength (refer to Testing the Radio RF Signal, page 34).
o If it is weak, change the antenna location.
o If the strength is zero:
1. Check the baud rate and the channel address (refer to Conf iguring the Channel Setti ngs,
page 26). Correct if needed.
2. Ensure that the Communicator’s baud rate m atches the controllers’ baud rate.
• Check RF card configurat ion:
o Try to change the baud rate and channels on both si des (refer to Configuring the
Channel Settings, page 26).
NOTE: In this situation, lower the baud rate.
o Improve the antenna's loc ation.
o Replace P-COMM-RF10-9-S COMMUNICATOR RF (Refer to Replacing the RF-Card,
page 70).
57 Communicator | 3.05
12.5 Voice Card
Voice does n ot func tion
Figure 19: Voice Card Location
1. Refer to Testing Voice, page 16 and perform a voice test.
2. Change the parameters as required (refer to Testing Voice Quality, page 16).
NOTE: Do not forget to confi rm by moving the cursor to the ‘TEST’ parameter and pressing 'ENTER'.
3. Verify speaker cable i s connected.
4. Turn volume trimmer on voice car d until required volume is reached (Figure 20) (Refer to
Figure 10, page 46 / Figure 11, page 47 to see the voice card location).
5. If none of the above helps, cont act y our deal er .
Figure 20: Volume Trimmer
Communicator | 3. 05 58
12.6 Alarm
No messages are being received from the Communicator
1. Verify active alarms are not defined as disable state (refer to Setting the Test Schedule,
page 12).
2. Go over the contact group, make sure the users are not set to 'idle' (refer to Adding Nam es to
the Address Book, page 14) and that the contact information is entered correctly.
3. Verify that the controllers are functioning properly (meaning are transmitting al arms or
messages).
Alarm LED is ON but the siren does not operat e
1. Check the siren's connecti on to the relay with battery (see Figure 13, page 49).
2. Perform an alarm relay test found in SYSTEM->Technician Tools->Test->Relays (refer to Test,
page 25).
12.7 Line Modem
‘No dial tone' alarm
1. Verify that there is a line by using a phone connected to the phone jack.
2. Perform PHONE LINE VOLTAGE test, (SYSTEM – Technician Tools – Test – Phone Line
(page 25)). Voltage should be above 40 V (normally it is 48 V or more).
3. If it is above 40 V, connect a regular phone for testing.
4. If the line is not operating, chec k with y our servic e provider.
5. If the line is operational, perform power cycle for Comm unic ator (turn device off and then back
on). Allow a few minut es until the Communicator recovers.
Dial Out is not functioning
1. Insert extra delay by adding commas (refer to Configuring the Dial Delay, page 21).
2. If you have an ADSL modem on the same line, verify that your ADSL line filter meets your
service prov ider ’s specifications (hi gh quality line balanced).
3. Contact technical support.
12.8 Battery
'critical error/check battery wiring' alarm appears
1. Check the backup battery wiring; verify that all connections are in place.
2. If the pack is correctly wired, t he batt er y pac k does not hold a charge. Replace the pack.
59 Communicator | 3.05
Mains Voltage
Single Phase 230 VAC (outside the US & Canada)
115 VAC
0.5 A (US & Canada)
Mains Frequency
50/60 Hz
Maximum Power Consumption
40 W
Main Fuse (12 V)
125/250 V, 100 mA T
Main Fuse (Switchi ng P.S .)
125/250 V, 2 A T
8 Digital Input s
Dry Contact, 5V /2 mAmp
N.C/N.O. (OMI) Blue Small Low
5 Amps, 250 VAC
N.O and N.C (Double) (OMI) Pilot
5 Amps, 250 VAC
Metal Box Dimensions (L x W x H)
262 x 262 x 80 mm
Operating Tem per ature Range
0° to +50° C / 32° to 125° F
Operating Humi dity Range
0% to 95%
Storage Temperature Range
-10° to +70° C / 14° to 158° F
13 SPECIFICATIONS
Power Supply
Main Fu s e s
Connection Box Peripherals
Digital Inputs
Relays Outputs
Power Relay
Alarm Output
Duty
Housing
Ambient Climate
Communicator | 3. 05 60
14 PARTS CATALOG
The following sections illustrate the components that come with the Communicator.
• Standard Components, page 61
• Additional Components, page 62
• Ordering Information, page 63
• Compatibili ty Issues with the Communicator CPU, page 65
14.1 Standard Components
The following com ponents are included in every order.
Power Line Protector Communicator Keys External
Modem Line Cable Ext ernal Connection Cable PC Cable USB Cable
Connection
Box
61 Communicator | 3.05
14.2 Additional Components
The following com ponents are specific for each installation.
P-COMM-RS485
Communicator RS-485 Card
P-COMM-RF5-24-S
Communicator RF 50 mW 2.4
GHz Set
P-COMM-RF10-9-S
Communicator RF 100 mW 900
MHz Set
P-COMM-RS232
Communicator RS-232 Card
P-COMM-RF232-S2
Communicator RF & RS232 900
MHz Set232
P-COMM-LM-S
Communicator Line Modem Set
A-RF5-24-AN-D
RF 2.4 GHz Directional A ntenna
A-RF10-9-AN-D
RF 900 MHz Directional A ntenna
P-COMM-GSM-S
Communicator GSM modem Set
Communicator | 3. 05 62
LCD
14.3 Order ing Inform ation
The following t ables li st ev er y Communicator component. The basic unit includes the following parts
list.
1 2 3 4
5 6 7 8
9
Table 5: Basic Unit Part Number: P-COMM-V1
# Part # Description
1 C-COMM-BOX Communicator Connect ion Box Card
2 C-COMM-CPU Communicator CPU Card
3 C-COMM-KBD Communicator Keyboard Card w/o Display
4 C-COMM-PS-V1 Communicator Power Supply Card 115 Volt
5 C-COMM-VOICE Communicator Voice Card
6 SP-COMM-BAT Com municator Battery Pac k
7 SP-COMM8 SP-COMM-SPEAKER Communicator Voice Speaker
9 C-COMM-RJM10 Communicator Power To CPU Jumper Card
63 Communicator | 3.05
Communicator Di spl ay
# Part # Description
10 C-COMM-LM-RJM10 Communic ator Protect To CPU Jumper Card
11 SP-COMM-F Communicator Flat Cable
Table 4 lists the part num ber of kits containing the basic unit along wit h additional components.
Table 6: Basic Unit and Additional Units
# P art # Description
P-COMM-
1
232-S-V1
P-COMM-RF-
2
S-V1
P-COMM-
3
485-S-V1
# Part # Description
1 A-COMM-BOX Comm unic ator Connection Box
2 A-COMM-C-CB Cable For Connecti on B ox
3 A-COMM-C-PC Serial DB9 Cable For PC
4 A-COMM-C-USB USB Cable For PC
5 A-COMM-LM-C Communicator Li ne Modem T elephone Cable
Communicator Set 115V olt (LM, RPLP, RS232)
Communicator basic unit + Line Modem, RPLP-1, and RS-232 Card
Communicator Set 115V olt (LM, RPLP, RF, C15)
Communicator basic unit + Line Modem, RPLP-1, and RF Card with 15 meter (50
feed) cable and Antenna
Communicator Set 115V olt (LM, RPLP, RS-485)
Communicator basic unit + Line Modem, RPLP-1, and RS-485 Card
Table 7: Cables and Communicator Box
1 2 3 4 5
Table 8: Accessories List
# Part # Description
1 C-COMM-GSM-AD Communicator GSM Adaptor Card w/o Module
2 C-COMM-GSM-M Communicator GSM Module Only
3
4 A-COMM-GSM-AN Call Antenna
5 C-COMM-LM-M Communicator Li ne Modem Module Only
P-COMM-GSM-S
C-COMM-GSM-S
Communicator | 3. 05 64
Assembled Communi c ator GSM Modem Set
Spare Communicator GSM Modem Set
# Part # Description
6
7
8
9 P-COMM-ETH-UPG Communicator Ethernet Upgr ade Ki t
10 C-COMM-RF-AD Communicator RF Adapter Car d w/o Module
11 C-COMM-RF10-9-M
12
12 P-COMM-RF10-9-S
13
14
C-COMM-LM-PRO
C-COMM-LM-RJM14
P-COMM-LM-S
C-COMM-LM-S
Communicator Li ne Modem Pr otect Card
Communicator Protect To CPU Jumper Card
Assembled Communi c ator Line Modem Set
Spare Communicator Line Modem Set
Communicator RF 100 mW 900 MHz Module
Only
P-COMM-RF109AUS Communicator RF 915MHz AUS ASS.SET+ANT
Assembled Communicator RF 100 mW 900
MHz SET
Spare Communic ator RF 100 mW 900 MHz
SET
A-RF-AN-2-C6-58
A-RF-AN-2-C15-58
A-RF-AN-2-C23-58
C-COMM-RS232
RF 6 M RG58 Cable & Clip for 2 dBi Antenna
RF 15 M RG58 Cable & Clip for 2 dBi Antenna
RF 2 3M RG58 Cable & Clip for 2 dBi Antenna
Communicator RS232 Card
15 C-COMM-RS485 Communicator RS-485 Card
16 A-RF10-9-AN-2 RF 900 MHz 2 dBi A ntenna
1 2 3 4
5 6 7 8
65 Communicator | 3.05
No picture
9 10 11 12
No picture
No picture
13 14 15 16
17
Communicator | 3. 05 66
14.4 Compatibil i t y Is su es w it h the Communicator CPU
There are occasions when upgradi ng or r eplacing the Rotem Communicat or CPU in which the
replacement unit does not support the existing har dware.
The CPU replacement c ar d is P/N: COMM–CPU V ersio n 2. 3 or 3.1.
Supported Hardware:
• Keyboard P/N: COMM–KBD Ver si on 2.3 and higher
• Connection Box P/N: COMM–BOX Version 2.0 and higher
NOTE: Version 1.4 is supported but lacks recommended lightening pr otection. Rotem recommends
installi ng Version 2.0 or higher.
• Line Modem Protecti on P/N: COMM–LM–PRO Version 2.0 and higher
NOTE: Version 1.4 is supported but lacks recommended lightening pr otection. Rotem recommends
installi ng Version 2.0 or higher.
• Power Supply P/N: COMM–PS. All v er si ons are suppor ted
• RS-232 Communicati on Car d P/N: COMM–RS232 V ersion 2. 1 and higher
NOTE: Most Communicati on Car ds, V er si on 2.0 have a wired correction added to the car d. The CPU
supports these cards as well . Card lacking the correction are not support ed.
• RS-485 Communication Card P/N: COMM–RS485 Version 2.0 and higher
• Voice Card P/N: COMM–Voice Ver si on 2.1 and higher
NOTE: Version 2.0 is also supported. However the speaker must be plugged dir ec tly into the voice
card.
67 Communicator | 3.05
15 APPENDIX A: REPLACING COMMUNICATION
CARDS AND MODEMS
The following sections illustrate how to replac e v arious communication car ds.
NOTE: Refer to Choosing Communic ation Cards, page 9 for further information on Rotem
communicati on c ar ds.
• Replacing the RS-232 Card, page 68
• Replacing the RS-485 Card, page 69
• Replacing the RF-Card, page 70
• Installing a GSM-S or GSM-W Card , page 71
15.1 Replacing the RS-232 Card
Communicator | 3. 05 68
15.2 Replacing the RS-485 Card
69 Communicator | 3.05
15.3 Replacing the RF-Card
1. Insert the card to its socket in the communicator.
2. Fit the black wire through the hole as ill ustr at ed abov e and c onnec t to the RF card. Screw nuts
connected to the RF car d (make sure you leave enough slack for antenna cable) .
3. Set the dipswitches. Refer to t he RF Communicat ion Car d Installation sheet for more
informati on.
Communicator | 3. 05 70
15.4 Installin g a GSM-S or GSM-W Card
NOTE: Before installing a SIM card, disable the PIN code (if the card has this code). Communicator
text functions are di sabl ed if the SIM card has a PIN code.
1. Turn off the Communicat or
and open the cover.
2. Place the card in place.
Insert a SIM card into GSM-S to enable the Voice Dial-In
feature.
Insert a SIM card into GSM-W to enable the Voice Dial-In
feature.
NOTE: Refer to Confi guri ng the Telephone Modem, page 18 for information regarding the Voice
Dial-In feature.
WARNING! Communicator does not support pre-paid SIM cards. Use a regular card only!
71 Communicator | 3.05
16 APPENDIX B: PAGER CODES
Code Description
0 Unknown Alarm
1 Low Temperature
2 High Temperature
3 Sensor 1 Low Temper ature
4 Sensor 1 High Temper ature
5 Emergenc y 1 Low Temperature
6 Emergency 1 High T em per ature
7 Circuit Breaker High Temperature
8 Egg Room Low Temperat ur e
9 Egg Room High Temperat ur e
10 Temperature Sensor 1 Out of Range
11 Difference Bet ween Out si de S ensors
12 Low Relay Current
13 High Relay Current
21 Low Hum idity
22 High Humidity
23 E gg Room Low Hum idity
24 E gg Room High Humidity
31 Low Pressure
32 High Pressure
33 Emergency Pressure
34 Low System Pressure
40 V alve 1 Low EC
41 V alve 1 High EC
42 Valve 1 Low PH
43 Valve 1 High PH
44 EC Pre-Control Valve 1 Low
45 EC Pre-Control Valve 1High
46 E C S ensor 1 Failure
47 pH S ensor 1 Failure
48 EC Pre-Contr ol S ensor F ailure
49 E C S ensors High Difference
50 pH S ensors High Difference
51 Emergency Wind Speed
52 High Ammonia
Communicator | 3. 05 72
Code Description
53 Weather Station Lost
54 Low Oxygen
55 Oxygen Sensor Failure
56 Radiation Fact or Is 0
82 Feeder 1 in Overtime
83 Female Auger in Overtime
84 M ale Auger in Overtime
85 A uger 1 In Overtime
89 Low Feed I n Female Bin
90 Low Feed I n M ale Bin
91 Low Feed in Bin 1
92 Feed Container Overflow
93 Feed Shortage
94
Wind direction sensor failure
101 Water Overflow
102 Water Shortage
103 Water m eter 1 Leak *
104 Valve 1 High Flow
105 Valve 1 Low Flow
106 Valve 1 No Flow
107 System Stopped by Flow Alarm
108 Negative Flow
109 Low Water Pressure
111 Temperature Sensor 1 Shorted
112 Temperature Sensor 1 Opened
113 Zone 1 Temperature Failure
114 Outside Temperature Failure
115 Temperature Sensor 1 Failure
116 Humidity Sensor 1 Failure
117 Pressure Sensor Failure
118 Emergency Sensor 1 Shorted
119 Emergency Sensor 1 Opened
120 Circuit Breaker Temperature Failure
121 Emergency Card 1 Temperature Failure
122 Average Sensors Failure
123 Indoor Pressure Sensor Failure
73 Communicator | 3.05
Code Description
124 Outside Pressure Sensor Failure
125 Outside Temperature Sensor Shorted
126 Outside Temperature Sensor Opened
127 Short Circuit
128 Indoor Humidity Failure
129 Outside Humidity Failure
130 Fogger Overflow
131 Feed Bin 1 Failure
132 Feed Container Failure
133 Scale 1 Failure
134 Incompatible Hardware
135 Bird Scale 1 Failure
136 Clock Failure
137 Damper 1 Failure
138 Memory Failure
139 Potentiometer 1 Failure
140 Fertilizer 1 Failure
141 Switch Card 1 Failure
142 Relay Card 1 Failure
143 Analog Input Card 1 Failure
144 Digital Input Card 1 Failure*
145 Analog Output Card 1 Failure
146 Scale Card 1 Failure
147 Alarm Card Failure
148 Remote Output Key Failure
149 Remote Unit 1 Failure
151 Remote Unit 1 Error
152 Scale Card Plug failure
153 Vent 1 Failure
154 Curtain 1 Failure
155 Extension Box 1 Error
156 Generator Activated
157 GSM Modem Not Powered
158 GSM Modem SIM Not Present
159 GSM Modem Not Registered T o Cellular Operator
160 GSM Modem RF Signal Low
Communicator | 3. 05 74
Code Description
161 Emergency Card 1 Battery Failure
162 Emergency Card 1 Low Battery
163 Low Battery
164 Battery Fa ilure
165 Power Failure
166 Main Battery Low
167 Backup Battery Connected
168 Emergency Power Down
169 IDLE_MODE Due to Low Power
171 Bus Failure
172 Lost Communication Port
173 Lost Communication To Controller 1
174 No Dial Tone
175 Remote Unit 1 Communication Failure
176 Single Net Communication Off
177 Secondary unit missing
178 Extension Box 1 Communication Failur e
179 Single Net Host Error
181 Dosing Channel 1 Leak
182 Dosing Channel 1 Failure
183 Dosing Booster Protection activated
184 Irrigation Without Drainage
185 Fresh Tank Empty
186 Drainage Tank Empty
187 EC Emergency High
188 EC Emergency Low
191 Pressure Sensors Difference
192 Auxiliary 1 Activated
193 Emergency Card 1 Active
194 External Pause Activated
195 External Alarm 1 Activated
196 Fail Safe Active
201 Emergency Temperature Settings Error
202 Insufficient Number of Tunnel Fans
203 No Ventilation Mode Defined
204 Sensor 1 Defined Error
75 Communicator | 3.05
Code Description
205 Temperature Sensor Not Defined
206 Switches Changed
207 Memory failure Check All Settings
208 Egg Sensor Conflict
209 Outside S ensor Conf lict
210 Poultry Inventory not defined
211 Outside Temperature Error
212 Alarm Definition Conflict
213 Insufficient Air supply
214 Soft Minimum Sensor error
231 Alarm Test
232 Below minimum air
233: Auger is empty
Communicator | 3. 05 76
17 APPENDIX C: COMMUNICATOR / CONTROLLER
CONNECTIVITY
When designing a cont r ol system:
• Rotem Communicator support s multiple infrastruct ur e technologies: RS-232 and RS-485.
• Each Rotem Controller has i ts own specific communication car d for any supported
communication infrastructure.
• There is specific wiri ng r equir ed for each infrastructure.
This paper detail s which 1) c ontroller communicati on cards to install 2) wiring infrastr uc ture to use in
order to support each i nfrastr uc ture technology.
Infrastructure RS-232 Current Loop RS-485 Standard
Communicator
Communication
Card
Platinum
SuperGuard N/A
Smart 4/8
AC-2000 3G
Smart 10
C-COMM-RS232 C-COMM-RS485 C-COMM-485
Controllers' Communication Cards
232 ISO / 232 Extension
Card
(P/N: C-PP-RCLP232)
232 ISO / 485 Extension
Card
(P/N: C-PP-232ISO-485)
Smart 232 Communication
Card
(P/N: C-SMART-RS232)
AC-3G 232 Comm. Card
(P/N: C-RNET-RS232)
485 STD/ 485 Extension Card
(P/N: C-PP-RCLP485)
SGP 485 Communication Card
(P/N: C-SG-RCLP)
Smart 485 Communication Card
(P/N: C-SMART-RS485)
N/A
RS-485 Isolated
485 ISO/ 232 Extension
Card
(P/N: C-PP-485ISO-232)
485 ISO/ 485 Extension
Card
(P/N: C-PP-485ISO-485)
N/A
Smart 485
Communication ISO
(P/N: C-SMART-RS485ISO)
RLINK 485 Comm. ISO
(P/N: C-RNET-485)
AC-2000 PL /SE
RFS, RSW
3-wire shielded cable
Examples:
• To connect a Platinum Controller over RS-232 cable, order a Platinum controller equipped wit h
a 232 ISO / 232 Extension Card or a 232 ISO/ 485 Extension Card. Use 3-wire shielded cabl e.
• SuperGuard only supports RS-485 cable. Therefor e, order a SGP 485 Communication Card
and use 2-wire shielded cabl e (twisted pair).
Direct On-Board
Use an External RS-485
Converter
Wiring
2-wire shielded cable; must be
twisted pair pref er r ed
77 Communicator | 3.05
Use an External RS-485
Converter
4-wire shielded cable;
must be twisted pair
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