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• develop great products that customers love
Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and
empowers our employees. I hope you enjoy reading it below.
If anything at all with your Ross experience does not live up to your expectations be sure to reach out to
us at solutions@rossvideo.com.
David Ross
CEO, Ross Video
dross@rossvideo.com
Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our
behavior:
1. We will always act in our customers’ best interest.
2. We will do our best to understand our customers’ requirements.
3. We will not ship crap.
4. We will be great to work with.
5. We will do something extra for our customers, as an apology, when something big goes wrong and
it's our fault.
6. We will keep our promises.
7. We will treat the competition with respect.
8. We will cooperate with and help other friendly companies.
9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in
times of company or customer crisis - do what you know in your heart is right. (You may rent
helicopters if necessary.)
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886;
US 7,914,332; US 8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US
8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B; and other patents pending.
Important Regulatory and Safety Notices to Service Personnel
Before using this product and nay associated equipment, refer to the “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Product may require specific equipment, and/or installation procedures to be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
This symbol on the equipment refers you to important operating and maintenance (servicing)
instructions within the Product Manual Documentation. Failure to heed this information may
present a major risk of damage to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, could result in death or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. It
may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in major or minor equipment
damage or a situation which could place the equipment in a non-compliant operating state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or electronic
device or assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution — This product is intended to be a component product of the DFR-8300 and
OG3-FR series frame. Refer to the DFR-8300 and OG3-FR Series Frame User Manual for
important safety instructions regarding the proper installation and safe operation of the frame
as well as its component products.
Warning — Certain parts of this equipment namely the power supply area still present a
safety hazard, with the power switch in the OFF position. To avoid electrical shock, disconnect
all A/C power cords from the chassis’ rear appliance connectors before servicing this area.
Warning — Service barriers within this product are intended to protect the operator and
service personnel from hazardous voltages. For continued safety, replace all barriers after any
servicing.
This product contains safety critical parts, which if incorrectly replaced may present a risk of
fire or electrical shock. Components contained with the product’s power supplies and power
supply area, are not intended to be customer serviced and should be returned to the factory for
repair. To reduce the risk of fire, replacement fuses must be the same time and rating. Only use
attachments/accessories specified by the manufacturer.
EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at their own
expense.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video
Limited could void the user’s authority to operate this equipment.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of
CE Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and
A2:2002, and found to comply with the limits for a Class A Digital device.
Notice — This is a Class A product. In domestic environments, this product may cause radio
interference, in which case the user may have to take adequate measures.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual.
All openGear products are covered by a generous 5-year warranty and will be repaired without
charge for materials or labor within this period. See the “Warranty and Repair Policy” section in
this manual for details.
Environmental Information
The equipment that you purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could
impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate
take-back systems. These systems will reuse or recycle most of the materials from your
end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed out wheelie bin symbol invites you to use these systems.
If you need more information on the collection, re-use, and recycling systems, please contact your
local or regional waste administration.
You can also contact Ross Video for more information on the environmental performance of our
products.
Warranty and Repair Policy ................................................................................................. 7-3
ii • ContentsMUX-8258 Series User Manual (Iss. 06)
Introduction
In This Chapter
This chapter contains the following sections:
•Overview
•Functional Block Diagrams
•User Interfaces
•Documentation Terms and Conventions
A Word of Thanks
Congratulations on choosing an openGear MUX-8258 Series AES/EBU/Analog Audio
Multiplexer. Thank you for joining the group of worldwide satisfied Ross Video customers!
Should you have a question pertaining to the installation or operation of your card, please contact
us at the numbers listed on the back cover of this manual. Our technical support staff is always
available for consultation, training, or service.
MUX-8258 Series User Manual (Iss. 06)Introduction • 1–1
Overview
MUX-8258-A and MUX-8258-B Overview
MUX-8258-C Overview
The MUX-8258 is a high quality program analog multiplexer that is extremely flexible in
handling channel assignments and channel re-mapping as well as fully configurative append and
overwrite capability for existing channels.
The MUX-8258-A and MUX-8258-B are capable of embedding up to eight AES/EBU pairs (16
audio channels) into an HD/SD-SDI signal. Audio proc control on each input allows for audio
processing with independent channel Sample Rate Conversion (SRC), gain of +/-20dB, audio
delay up to 1 second and channel phase invert and summing capability. If the input is a
synchronous 48kHz signal, the audio can be embedded into the SDI signal unaltered. If the input
is not a synchronous 48kHz signal, it may be converted using SRC before it is embedded on the
SDI output.
Note that the MUX-8258-A offers eight 75ohm unbalanced AES connections while the
MUX-8258-B offers eight 110ohm balanced AES connections.
The MUX-8258-C includes one multi-rate SDI input which supports up to 16 channels of
embedded audio and four or eight channels of analog audio inputs (MUX-8258-4C and
MUX-8258-8C respectively). The MUX-8258-C is capable of embedding up to eight analog
audio channels into an HD/SD-SDI signal. Audio proc controls on each input allows for gain
control of +/- 10dB, audio delay up to 1 second and channel phase invert and summing capability.
Features
The following features make the MUX-8258 the ideal solution for multiplexing analog audio
sources into an HD/SD-SDI signal:
•MUX-8258-A provides eight AES-3id 75ohm unbalanced inputs with SRC
•MUX-8258-B provides eight AES-3id 110ohm balanced inputs with SRC
•MUX-8258-4C provides four analog inputs
•MUX-8258-8C provides eight analog inputs
•MUX-8258-A supports embedding of non-PCM data such as Dolby® Digital and
Dolby® E
•One SDI processed output
•Audio embedding for all popular formats: 480i, 576i, 720p, 1080i, and 1080p
•Full control over channel assignments, primary and backup sources
•Audio proc controls such as gain, invert, delay and sum
•Internally generated test patterns and test tones
•Programmable video output on SDI input loss
•Automatic input video format detection
1
1
(Level A)
1. Not supported when the card is installed in the DFR-8310 series frames.
1–2 • IntroductionMUX-8258 Series User Manual (Iss. 06)
•Backup audio insertion on audio input loss
•Programmable silence detection and timeout thresholds
•Ability to strip VANC data from specific or all lines of a video output
•Reports status and configuration remotely via the DashBoard Control System
•Fits openGear frames
•5-year transferable warranty
MUX-8258 Series User Manual (Iss. 06)Introduction • 1–3
Functional Block Diagrams
This section provides functional block diagrams that outline the workflow of the MUX-8258.
Figure 1.1 MUX-8258-A and MUX-8258-B — Simplified Block Diagram
Figure 1.2 MUX-8258-C — Simplified Block Diagram
1–4 • IntroductionMUX-8258 Series User Manual (Iss. 06)
User Interfaces
The MUX-8258 includes three interfaces for control and monitoring for your card.
DashBoard Control System
The DashBoard Control System enables you to monitor and control openGear frames and cards
from a computer. DashBoard communicates with other cards in the openGear frame through the
Network Controller Card. The DashBoard Control System software and manual are available for
download from our website.
For More Information...
•on the MUX-8258 menus in DashBoard, refer to the chapter “DashBoard Menus” on
page 4-1.
•on using DashBoard, refer to the DashBoard User Manual available from our website.
Card-edge Controls
The front-edge of the MUX-8258 features LED indicators for the power, video input status and
communication activity.
For More Information...
•on the card-edge controls and LEDs, refer to the chapter “User Controls” on page 3-1.
SNMP Monitoring and Control
The Network Controller Card in the openGear frame can provide optional support for remote
monitoring of your frame and using Simple Network Management Protocol (SNMP), which is
compatible with many third-party monitoring and control tools.
For More Information...
•on enabling SNMP Monitoring and Control for your frame, refer to the MFC-8300
Series User Manual.
•on SNMP controls for the MUX-8258, refer to your MUX-8258 Management
Information Base (MIB).
MUX-8258 Series User Manual (Iss. 06)Introduction • 1–5
Documentation Terms and Conventions
The following terms and conventions are used throughout this manual.
Terms
The following terms are used:
•“525-line mode” refers to broadcast situations using NTSC composite (analog) signal
reference inputs.
•“625-line mode” refers to broadcast situations using PAL-B or PAL-G composite
(analog) signal reference inputs.
•“Board”, and “Card” refer to openGear terminal devices within openGear frames,
including all components and switches.
•“DFR-8300 series” refers to the DFR-8310 and DFR-8321 series frames and any
available options.
•“Frame” refers to openGear frame that houses the MUX-8258, as well as any openGear
frames.
•“MUX-8258” refers to all versions unless otherwise indicated.
•“MUX-8258-C” refers to the MUX-8258-4C and MUX-8258-8C unless otherwise noted.
•“OG3-FR series” refers to all versions of the OG3-FR series frames and any available
options.
•“openGear frame” also includes all version of the DFR-8300 series and OG3-FR series
frames and any available options unless otherwise noted.
•“Operator” and “User” refer to the person who uses MUX-8258.
•“PAL” refers to PAL-B, and PAL-G unless otherwise stated.
•“System” and “Video system” refer to the mix of interconnected production and terminal
equipment in your environment.
Conventions
The following conventions are used:
•“Operating Tips” and “Note” boxes are used throughout this manual to provide
additional user information.
1–6 • IntroductionMUX-8258 Series User Manual (Iss. 06)
Installation
In This Chapter
This chapter provides instructions for installing the Rear Modules for the MUX-8258, installing
the card into the frame, cabling details, and updating the card software.
The following topics are discussed:
•Before You Begin
•Installing the MUX-8258
•Cabling for the MUX-8258
•Software Upgrades
MUX-8258 Series User Manual (Iss. 06)Installation • 2–1
Before You Begin
Before proceeding with the instructions in this chapter, ensure that your openGear frame is
properly installed according to the instructions in its manual.
Static Discharge
Throughout this chapter, please heed the following cautionary note:
ESD Susceptibility — Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments such as
carpeted areas and when synthetic fiber clothing is worn. Always exercise proper grounding
precautions when working on circuit boards and related equipment.
Unpacking
Unpack each MUX-8258 you received from the shipping container and ensure that all items are
included. If any items are missing or damaged, contact your sales representative or Ross Video
directly.
2–2 • InstallationMUX-8258 Series User Manual (Iss. 06)
Installing the MUX-8258
This section outlines how to install a Rear Module in an openGear frame. The same procedure
applies regardless of the frame or card type. However, the specific Rear Module you need to
install depends on your application and the openGear frame you are using.
Supported Rear Modules
This section briefly summarizes the supported rear module for each model of the MUX-8258
series. Note that 1080p (Level A) support is not available when using the cards in a DFR-8310
series frame.
Rear Modules for the MUX-8258-A
When installing the MUX-8258-A:
•DFR-8310 series frame — The 8310AR-030 Rear Module is required. The
MUX-8258-A is also compatible with the DFR-8310-BNC frame (with the cooling fan
option installed).
•DFR-8321 series frame and OG3-FR series frame — The 8320AR-041 Full Rear
Module is required.
Rear Modules for the MUX-8258-B
When installing the MUX-8258-B:
•DFR-8310 series frame — The 8310AR-034 Rear Module is required. Note that the
MUX-8258-B is not compatible with the DFR-8310-BNC frames.
•DFR-8321 series frame and OG3-FR series frame — The 8320AR-034 Full Rear
Module is required.
Rear Modules for the MUX-8258-4C
When installing the MUX-8258-4C:
•DFR-8310 series frame — The 8310AR-034 Rear Module is required. Note that the
MUX-8258-4C is not compatible with the DFR-8310-BNC frames.
•DFR-8321 series frame and OG3-FR series frame — The 8320AR-034 Full Rear
Module is required.
Rear Modules for the MUX-8258-8C
When installing the MUX-8258-8C:
•DFR-8310 series frame — The 8310AR-034 Rear Module is required. Note that the
MUX-8258-8C is not compatible with the DFR-8310-BNC frames.
•DFR-8321 series frame and OG3-FR series frame — The 8320AR-034 Full Rear
Module is required.
MUX-8258 Series User Manual (Iss. 06)Installation • 2–3
Installing a Rear Module
Screw Hole
Module Seating Slots
If the Rear Module is already installed, proceed to the section “Installing the MUX-8258” on
page 2-4.
To install a Rear Module in your openGear frame
1. Locate the card frame slots on the rear of the frame.
2. Remove the Blank Plate from the slot you have chosen for the MUX-8258 installation.
3. Install the bottom of the Rear Module in the Module Seating Slot at the base of the
frame’s back plane. (Figure 2.1)
Figure 2.1 Rear Module Installation in an openGear Frame (MUX-8258 not shown)
4. Align the top hole of the Rear Module with the screw on the top-edge of the frame back
plane.
5. Using a Phillips screwdriver and the supplied screw, fasten the Rear Module to the back
plane of the frame. Do not over tighten.
6. Ensure proper frame cooling and ventilation by having all rear frame slots covered with
Rear Modules or Blank Plates.
Installing the MUX-8258
This section outlines how to install the MUX-8258 in an openGear frame. If the MUX-8258 is to
be installed in any compatible frame other than a Ross Video product, refer to the frame
manufacturer’s manual for specific instructions.
Caution — Do not populate Slot 10 in the DFR-8310 series frame with an
MUX-8258-C. Attempting to populate Slot 10 may damage the MFC-8300 series
Controller Card, the MUX-8258-C, or both.
2–4 • InstallationMUX-8258 Series User Manual (Iss. 06)
To install the MUX-8258 in a openGear frame
1. Locate the Rear Module you installed in the procedure “Installing a Rear Module” on
page 2-4.
2. Hold the MUX-8258 by the edges and carefully align the card-edges with the slots in the
frame.
3. Fully insert the card into the frame until the rear connection plus is properly seated in the
Rear Module.
4. Verify whether your Rear Module Label is self-adhesive by checking the back of the
label for a thin wax sheet. You must remove the wax sheet before affixing the label.
5. Affix the supplied Rear Module Label to the BNC area of the Rear Module.
MUX-8258 Series User Manual (Iss. 06)Installation • 2–5
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