Rosslare SP-03V2G User Manual
SP – 03V2
Elderly Care Telephone -
Wireless Emergency Sys tem
User Manual
June 2011
Table of Content s
SP-03V2 User Manual
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Table of Contents
1. Introduction ............................................................. 6
2. Telephone Descript ion ............................................. 7
2.1 Front Panel ........................................................................... 7
2.2 Front Panel Keys ................................................................... 8
2.3 LED Indicators .................................................................... 10
2.4 LCD Display ........................................................................ 10
2.5 Sound Indicators ................................................................ 11
3. Making Telephone Cal ls ........................................ 12
3.1 Standard Dialing ................................................................ 12
3.2 Quick Dialing ..................................................................... 13
4. Programming Interactive Voice Response ............. 16
4.1 IVR General Options .......................................................... 17
4.2 IVR Arming Submenu ......................................................... 17
4.3 IVR Voice Operation Submenu .......................................... 18
4.4 IVR Two-way Voice Activation Submenu ............................ 18
4.5 Receiving IVR Status Report ............................................... 18
5. User Menu Options ................................................ 19
5.1 Accessing the User Menu .................................................. 19
5.2 Changing the Master Code .............................................. 20
5.3 Defining User Codes .......................................................... 21
5.4 Setting Date and Time ....................................................... 22
5.5 Setting Private Telephon e N umbers ................................... 23
5.6 Viewing Logs ...................................................................... 24
6. Pill Reminder .......................................................... 27
7. Security Panel Behavi or and Modes of Operation .. 32
7.1 Alarm Mode ....................................................................... 32
7.2 Arming Options .................................................................. 33
7.3 Disarming Process ............................................................. 36
7.4 Bypass/Un-bypass Zone ..................................................... 37
Table of Contents
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7.5 Entry/Exit Delay Options ...................................................... 40
8. Emergency and Panic Functionality ...................... 42
8.1 Siren ................................................................................... 42
8.2 Performing a n Em er gency Call ......................................... 42
8.3 Entering the Duress Code .................................................. 43
8.4 Enabling Forced Hang up ................................................. 43
Appendix A. Limited Warranty .................................... 45
Appendix B. Technical Support .................................. 47
Notice, Copyright and Disclaimer
SP-03V2 User Manual
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Notice, Copyright and Disclaimer
This manual’s sole purpose is to assist installers and / or users in the safe and
efficient installation and usage of the system and / or product, and / or software
described herein.
BEFORE ATTEMPTING TO INSTALL AND / OR USE THE SYST EM, THE INSTALLER
AND THE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL
SAFETY REQUIREMENTS AND OPERATING PROCEDURES
v THE SYSTEM MUST NOT BE USED FOR PURPOSES OTHER THAN THOSE
FOR WHICH IT WAS DESIGNED
v T
HE USE OF THE SOFTWARE ASSOCIATED WITH THE SYSTEM AND / OR
PRODUCT
PROVIDED AS PART OF THE PURCHASE DOCUMENTS
v REL,
SUBSIDIARIES
LIABILITY IS LIMITED TO THE WARRANTY AND LIABILITY STATEMENT
PROVIDED IN AN APPENDIX AT THE END OF THIS DOCUMENT
HIS MANUAL DESCRIBES THE MAXIMUM CONFIGURATION OF THE
v T
SYSTEM WITH THE MAXIMUM NUMBER OF FUNCTIONS
FUTURE OPTIONS
THIS MANUAL MAY BE AVAILABLE IN THE SPECIFIC SYSTEM AND
PRODUCT CONFIGURATION YOU PURCHASED
NCORRECT OPERATION OR INSTALLATION, OR FAILURE OF THE USER
v I
TO EFFECTIVELY MAINTAIN THE SYSTEM
MANUFACTURER
CONSEQUENT NONCOMPLIANCE
HE TEXT, IMAGES AND GRAPHICS CONTAINED IN THE MANUAL ARE
v T
FOR THE PURPOSE OF ILLUSTRATION AND REFERENCE ONLY
N NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY SPECI AL,
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DIRECT
PUNITIVE DAMAGES
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REVENUE
CAPITAL OR INJURY
LL GRAPHICS IN THIS MANUAL ARE FOR REFERENCE ONLY, SOME
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DEVIATION BETWEEN THE IMAGE
OCCUR
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LL WIR ING DIAGRAMS ARE INTENDED FOR REFERENCE ONLY, THE
PHOTOGRAPH OR GRAPHIC OF THE
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MAY DIFFER FROM THE ACTUAL
, IF APPLICABLE, IS SUBJECT TO THE TERMS OF THE LICENSE
RSP INC. AND / OR THEIR RELATED COMPANIES AND / OR
’ (HEREAFTER:"ROSSLARE") EXCLUSIVE WA RRANTY A ND
. THEREFORE, NOT ALL FUNCTIONS DESCRIBED IN
(AND SELLER) FROM ALL OR ANY RESPONSIBILITY FOR
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(INCLUDING, WITHOUT LIMITATION, ANY AND ALL
, COST OF CAPITAL OR LOSS OF USE OF ANY PROPERTY OR
).
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, DAMAGE, OR INJURY.
(S) AND THE ACTUAL PRODUCT MAY
PCB(S) ARE INTENDED FOR
PCB(S).
.
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.
, INCLUDING
/ OR
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, RELIEVES THE
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, LOSS OF PROFITS OR
Notice, Copyright and Disclaimer
SP-03V2 User Manual
Page v
Ltd.) could void the user’s authority to operate the equipment.
COPYRIGHT ׃ 2011 by rosslare All rights reserved.
This manual and the information contained herein are proprietary to Rosslare. Only
Rosslare and its customers have the right to use the information.
No part of this manual may be re-produced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Rosslare.
Rosslare owns patents and patent applications, trademarks, copyrights, or other
intellectual property rights covering the subject matter in this manual.
TEXTS, IMAGES, AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THIS
DOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND
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TRANSMITTAL TO THIRD PARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY
RESULT IN LEGAL PROCEEDINGS
The furnishing of this manual to any party does not give that party or any third party
any license to these patents, trademarks, copyrights or other intellectual property
rights, except as expressly provided in any written agreement of Rosslare.
Rosslare reserves the right to revise and change this document at any time, without
being obliged to announce such revisions or changes beforehand or after the fact.
Caution:
Changes or modifi cations to this equipment not expres sly
approved by the party res ponsible for compliance (Rosslare
. THEIR USE, REPRODUCTION, AND
.
Introduction
SP-03V2 User Manual
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1. Introduction
The SP-03V2 Elderly Care Telephone by Rosslare Enter p r ises, Lt d .
is the ideal wireless security system for home or small office
providing intrusion protection. The SP-03V2 Elderly Care
Telephone is also the wireless panel used to control, program
and operate the security monitoring and IVR (Interactive Voice
Response) messaging, with all of the regular features of a
home telephone.
The SP-03V2 Elderly Care Telephone uses the latest RF
technology and enables the smooth and easy operation of a
large number of security and communication options.
This manual contains the following sections:
• Telephone Description
• Making Telephone Calls
• Configuring the phone setup
• Programming the Pill Reminder
• Security Panel Behavior and Modes of Operation
• Emergency and Panic Functionality
Figure 1 The SP-03V2 Elderly Care Telephone
Telephone Description
SP-03V2 User Manual
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2. Telephone Description
This chapter describes the following:
• Front Panel
• Front Panel Keys
• LED Indicators
• LCD Display
• Sound Indicators
2.1 Front Panel
Figure 2: SP-03V2 Elderly Care Telephone Front View
The front panel is used as a standard keypad for making
regular telephone calls and is also used to enter information
when programming other functions including alarms and
emergency alerts.
SP-03V2 User Manual
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2.2 Front Panel Keys
Name
Key
Function
Alphanumeric
The keys on the front panel are as follows:
• Triggers an emergency
Emergency
Disarm/
Cancel
Arm (Away)/
Redial
call
• Sounds a standard panic
alarm
• Disarms the system when
armed (requires code)
• Cancels emergency calls
and actions
• Idle mode - Arms the
system in "Away" mode
(requires Code)
• Phone mode - Redials last
called telephone number
Telephone Description
Arm (Home)/
Flash
keys 1-9
In idle mode - Arms the system
in "Home" mode (requires code)
• Enter/edit numbers 1-9 to
dial or quick dial
• Enter alphanumeric
characters (keys 2-9 to
corresponding to the
indicated letters)
• When entering letters,
each push on the same
key changes the letter to
the next letter indicated
or number on the key. For
example 3 - D - E - F - 3
etc.
• During a call it sends a
DTMF code of the pressed
number during a call
Telephone Description
SP-03V2 User Manual
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Name
Key
Function
# Key
Þ Key
Menu/Up
Quick
Speaker
Volume
0 Key
• Enter/edit number 0 to
dial or quick dial
• enters trouble display
which displays problems
experienced by the
system when trbl
indication appears on the
LCD
• Clears Access Codes
• Clears last entered digit in
Phone Number/Numeric
Value
• Transmits '#' DTMF code
during a Manual Call
• Enters a comma ',' as a
Dialing Delay in a Phone
Number (during editing)
• Transmits '*' DTMF code
during Manual Call
Dial/Down
• Accesses the Menu
• Navigates "Up" in the
menus
• Phone mode - Enter Quick
Dial mode
• Idle mode - Navigates
"Down" in the menus
• Switches the phone
speaker on or off
• Increase/decrease
speaker volume
• Enter No/Yes (same as
Cancel/Enter)
Telephone Description
SP-03V2 User Manual
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Name
LED
Function
Red
there is an entry or exit delay
(based on the beep rate).
Green – Handset is off the hook.
System S tatus
Description
Ready
Indicates that the system is ready for ar ming.
Indicates that the system is not ready fo r
button to see more details.
2.3 LED Indicators
The table below describes the various LED indicators.
– the system is armed.
Status Indicator
Off –the system is disa rmed.
Flashing –
Communication
Indicator
Off – commu n ic a tion is dis abled.
Flashing – communication is via a PC,
in phone mode speaker is on.
2.4 LCD Display
The LCD display clearly shows the system status in two rows,
displaying the system status and events.
When in idle mode the first line displays the system's time and
date while the second line shows the system status. For
example, the second line displays Ready.
System status is displayed on the left, while events are
displayed to the right of the system statuses. The event display
toggles every two seconds when there is more than one event.
The display options are described in the table below:
arming, and that there are zones which are
detecting somethi ng. These are active zones.
Not ready
Press to view active zones. If there is
more than one active zone, press
display the next active zone or press the
to
Telephone Description
SP-03V2 User Manual
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Event Displ ay
Description
MEM
Sounds
Action
A key is pressed. This feature is activated by the
installer.
Long beep
Four short
minute
A key is not pressed for 30 seconds or more (except
current menu.
Short beep
every second
Nine short
Beeps
A chime is activated. The system supports three
chime is sounded when the zone is triggered.
The system has one or more of the following
problems:
• Low battery (system or sensor)
TRBL
• Power failure
• Supervision failure
• RF jamming
• Tamper (system or sensor)
There is an alarm in memory.
2.5 Sound Indicators
The system and keypad emit the following sounds:
Single beep
An invalid entry i s entered.
beeps a
Two short
beeps
Chime
Indicates that there is a problem.
This feature is activated by the installer.
during Test mode). The s y s tem automaticall y exits the
An exit/entry dela y is activated. A beep is sounded
every 0.5 seconds during the last 10 seconds of delay.
The system arms when one or more zones are active.
The installer must program this feature.
chime sounds which can be selected to be heard
when a zone is activated (violated) during disarming
or when receiving a status update. For example the
Making Telephone Calls
SP-03V2 User Manual
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Note:
displayed.
and dial again.
1. Pick up the receiver. The dial tone is heard
displayed.
displayed. The call is initiated.
heard and the DIAL screen is displayed.
3. Making Telephone Calls
Although the SP-03V2 Elderly Care Telephone has many
features it still works as a standard phone.
When setting up the system telephone, use a comma (,) to
indicate a delay when dialing a number.
3.1 Standard Dialing
To make a call:
1. Pick up the receiver. The dial tone is heard
on the receiver and the DIAL screen is
2. Use the numeric keypad to enter the
telephone number. If a wrong key is
entered, place back the receiver, pickup
To call the same number agai n :
on the receiver and the DIAL screen is
2. Press
. The previous number is
To make a hands free call:
1. Press . A prompt for the telephone
number to call is heard. The dial tone is
2. Use the numeric keypad to enter the
telephone number.
Making Telephone Calls
SP-03V2 User Manual
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displayed.
"Please enter code".
system returns to normal operating mode.
.
being set is displayed.
3.2 Quick Dialing
Commonly used numbers, or emergency numbers can be
stored on the phone. Each stored numbers is associated with a
Quick Dial Number. Each Quick Dial Number is represented by
the number 0 – 9 with an alphanumeric name of up to 16
characters.
The SP-03V2 Elderly Care Telephone allows storage of 10
memorized telephone numbers.
To set Quick Dial Numbers:
1. Press . The Master Menu option is
2. Press . The code prompt is
displayed and the system announces
3. Using the numeric keypad enter a valid user
or master code. While entering the code
each number entered is indicated by an "*".
On completing the code, the EDIT MASTER
CODE screen is displayed.
If the incorrect code is entered, the system
displays "Wrong Code, Please Try Again"
and announces "Illegal Code".
If there is no activity for 10 seconds, the
4. Press until the option Q-DIAL PHONES
is displayed. If
times, go back in the menus by pressing
5. Press . The Quick Dial
Number option is displayed.
6. Press until the Quick Dial Number
is pushed too many
Making Telephone Calls
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Number is displayed.
Number is displayed.
Number is displayed.
. The option to enter the number
displayed.
Number is displayed.
number.
Number is displayed.
programmed.
16. To store more Quick Dial Numbers repeat
operating mode.
7. Press . The option to enter
the name assigned to the Quick Dial
8. Press . The screen to enter
the name assigned to the Quick Dial
9. Enter the name associated with the Quick
Dial Number.
10. Press . The option to enter
the name assigned to the Quick Dial
11. Press
assigned to the Quick Dial Number is
12. Press . The screen to enter
the number assigned to the Quick Dial
13. Use the numeric keypad to enter the
telephone number. Press
the last entered digit. The
comma. Press
14. Press . The option to enter
the number assigned to the Quick Dial
15. Press to go back to step
6 where more Quick Dial Numbers can be
steps 7 – 15. To finish storing numbers, press
twice. The standard screen is
displayed and the system returns to normal
to delete
key inserts a
to save the
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