Ross Wheatstone D-Series, Wheatstone E-Series, Wheatstone Glass-E, Wheatstone G-Series, Wheatstone SR9 Setup Sheet

Wheatstone®
The information in this document applies to the Wheatstone® D-Series, E-Series, G-Series, SR9, and Glass-E audio mixers.
Requirements
• Large Audio Mixer Interface Software Option
• Ethernet Cable
Communications
Audio Mixer
Ethernet
> Local Area Network
Ethernet
Remote Device Port Configuration Settings
Use the following procedure to configure a remote device for your Wheatstone® on the Caprica Server:
1. Use the current version of DashBoard software to connect to your Caprica Server.
2. In the DashBoard Tree View, double-click the Port Configuration node of your Caprica Server.
3. In the Port Configuration Summary table, double-click a REMOTE# port in the Port column.
4. In the Configure REMOTE# panel, click Audio Mixer.
5. Click Wheatston.
6. Click Network Settings.
7. Use the following settings to configure the Network Settings for your Wheatstone®:
Ethernet Role — Client
Remote IP Address — IP address of the
Wheatstone® audio mixer
Remote Port — 55777
Local IP Address — 0.0.0.0
Local Port — 0
Protocol — TCP
8. Click Device Settings.
9. In the Freq box select or enter a frequency for the
Wheatstone®. The default frequency is 5.
10. Click Apply Changes to save the device settings.
11. Click Done to close the Configure REMOTE# panel.
For More Information on...
• configuring remote devices for OverDrive systems that
contain a Caprica Server, refer to the
Caprica User Guide.
Device Setup
The Wheatstone® must be set up for TCP communications on port 55777.
Compatibility
Audio Mixer Ver sion
Wheatstone® -
Automation
OverDrive 15.0 or higher
Caprica Server 2.2c or higher
Contacting Technical Support
Technical Support is staffed by a team of experienced specialists ready to assist you with any question or technical issue.
Ross Video has technical support specialists strategically located around the globe to ensure a prompt response to technical inquiries. Our primary technical support center is located in Ottawa, Ontario, Canada. In addition, we have offices in The United Kingdom (London), Australia (Sydney), and Singapore with satellite locations in New York City, The Netherlands, and China. As we expand our presence globally, we are constantly evaluating other key locations to have a local technical support specialist in order to better service our customers.
North America
Our North America center located in Ottawa, Ontario, Canada and is open Monday to Friday 8:30 a.m. to 6:00 p.m. EST, with 24/7/365 on-call service after hours.
Our telephone number is: +1-613-652-4886
Toll free within North America: +1 844-652-0645
EMEA
Our EMEA center is located in Buckinghamshire, England, United Kingdom and is open Monday to Friday 8:30 a.m. to 5:00 p.m. GMT. After hours support is provided by our North America location.
Our telephone number is: +44 (0)1189502446
International toll free: +800 1005 0100
Phone: +1 613-652-4886 • Technical Support: +1 613-652-4886 • www.rossvideo.com • 4910DR-220-01 • March 22, 2018
Emergency After-hours Support
Our telephone number is: +1-613-349-0006
Toll free within North America: +1 844-652-0645
International toll free: +800 1005 0100
Online
E-mail: techsupport@rossvideo.com
Website: open a support request using the link
http://www.rossvideo.com/support/tech-support.html to open.
Copyright
© 2014 - 2018 Ross Video Limited. Ross®, MLE®, OverDrive®, GlobalView®, RundownControl™, DirectControl™, DirectAudio™, DirectAUXaudio™, DirectCamera™, DirectServer™, QuickTurn™, RapidRestore™, SideShot™, SideSlide™, SideStick™, OverDrive Gateway™, LiveLink™, and any related marks are trademarks or registered trademarks of Ross Video Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
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Phone: +1 613-652-4886 • Technical Support: +1 613-652-4886 • www.rossvideo.com • 4910DR-220-01 • March 22, 2018
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