Ross DAC-8013A User Manual

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Ross Video Limited
DAC-8013A
SDI to Analog Component Converter
User Manual
Ross Part Number: 8013ADR-004 Issue: 01
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DAC-8013A SDI to Analog Component Converter User Manual
Ross Part Number: 8013ADR-004
Document Issue: 01
Printed in Canada.
The information contained in this User Manual is subject to change without notice or obligation.
Copyright
© 2008 Ross Video Limited. All rights reserved.
Contents of this publication may not be reproduced in any form without the written permission of Ross Video Limited. Reproduction or reverse engineering of copyrighted software is prohibited.
Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should not be construed as a commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual.
Trademarks
is a registered trademark of Ross Video Limited.
®
Ross, ROSS, ROSS
All other product names and any registered and unregistered trademarks mentioned in this manual
are used for identification purposes only and remain the exclusive property of their respective owners.
, and MLE are registered trademarks of Ross Video Limited.
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Important Regulatory and Safety Notices
Before using this product and any associated equipment, refer to the “Important Safety Instructions” listed below so as to avoid personnel injury and to prevent product damage.
Products may require specific equipment, and /or installation procedures be carried out to satisfy certain regulatory compliance requirements. Notices have been included in this publication to call attention to these Specific requirements.
Symbol Meanings
Warning
Caution
Notice
ESD
Susceptibility
This symbol on the equipment refers you to important operating and maintenance (servicing) instructions within the Product Manual Documentation. Failure to heed this information may present a major risk of damage or injury to persons or equipment.
The symbol with the word “Warning” within the equipment manual indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.
The symbol with the word “Caution” within the equipment manual indicates a potentially hazardous situation, which if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices.
The symbol with the word “Notice” within the equipment manual indicates a situation, which if not avoided, may result in major or minor equipment damage or a situation which could place the equipment in a non-compliant operating state.
This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution
Warning
Warning
This product is intended to be a component product of the RossGear 8000 series frame. Refer to the RossGear 8000 series frame User Manual for important safety instructions regarding the proper installation and safe operation of the frame as well as it’s component products.
Certain parts of this equipment namely the power supply area still present a safety hazard, with the power switch in the OFF position. To avoid electrical shock, disconnect all A/C power cords from the chassis' rear appliance connectors before servicing this area.
Service barriers within this product are intended to protect the operator and service personnel from hazardous voltages. For continued safety, replace all barriers after any servicing.
This product contains safety critical parts, which if incorrectly replaced may present a risk of fire or electrical shock. Components contained within the product’s power supplies and power supply area, are not intended to be customer serviced and should be returned to the factory for repair.
To reduce the risk of fire, replacement fuses must be the same type and rating.
Only use attachments/accessories specified by the manufacturer.
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EMC Notices
US FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense.
Notice
Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could void the user’s authority to operate this equipment.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de classe “A” est conforme à la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and A2:2002 and found to comply with the limits for a Class A Digital device.
Notice
This is a Class A product. In domestic environments this product may cause radio interference in which case the user may have to take adequate measures.
Maintenance/User Serviceable Parts
Routine maintenance to this RossGear product is not required. This product contains no user serviceable parts. If the module does not appear to be working properly, please contact Technical Support using the numbers listed under the “Contact Us” section on the last page of this manual. All RossGear products are covered by a generous 5-year warranty and will be repaired without charge for materials or labor within this period. See the “Warranty and Repair Policy” section in this manual for details.
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Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.
You can also contact Ross Video for more information on the environmental performances of our products.
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Contents
Introduction 1-1
In This Chapter .......................................................................................................................1-1
A Word of Thanks....................................................................................................1-1
Overview ..................................................................................................................1-2
Functional Block Diagram .......................................................................................1-2
Features ....................................................................................................................1-3
Documentation Terms ..............................................................................................1-3
Installation and Setup 2-1
In This Chapter .......................................................................................................................2-1
Static Discharge........................................................................................................2-1
Unpacking ................................................................................................................2-1
Board Installation .....................................................................................................2-2
BNC Labels ..............................................................................................................2-2
Cable Connections....................................................................................................2-2
User Controls 3-1
In This Chapter .......................................................................................................................3-1
Jumper Locations .....................................................................................................3-2
Input Status LED......................................................................................................3-3
Upgrades 4-1
In This Chapter .......................................................................................................................4-1
Equipment Supplied .................................................................................................4-1
Socket and Button Locations....................................................................................4-2
Software Upgrade.....................................................................................................4-2
Confirming the Upgrade...........................................................................................4-3
SMPTE 269M Fault Reporting 5-1
In This Chapter .......................................................................................................................5-1
Overview ..................................................................................................................5-1
Jumper Setup ............................................................................................................5-2
Frame Connections...................................................................................................5-2
Details.......................................................................................................................5-2
Specifications 6-1
In This Chapter .......................................................................................................................6-1
DAC-8013A User Manual (Iss. 01) Contents i
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Service Information 7-1
In This Chapter .......................................................................................................................7-1
Troubleshooting Checklist .......................................................................................7-1
Warranty and Repair Policy .....................................................................................7-2
Ordering Information 8-1
DAC-8013A and Related Products.........................................................................................8-1
ii Contents DAC-8013A User Manual (Iss. 01)
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Introduction
In This Chapter
This chapter contains the following sections:
A Word of Thanks
Overview
Functional Block Diagram
Features
Documentation Terms
A Word of Thanks
Congratulations on choosing the Ross Video DAC-8013A SDI to Analog Component Converter. The DAC-8013A is part of a full line of products within the RossGear Terminal Equipment family, backed by Ross Video’s experience in engineering and design expertise since 1974.
You will be pleased at how easily your new DAC-8013A fits into your overall working environment. Equally pleasing is the product quality, reliability and functionality. Thank you for joining the group of worldwide satisfied Ross Video customers!
Should you have a question pertaining to the installation or operation of your DAC-8013A, please contact us at the numbers listed on the back cover of this manual. Our technical support staff is always available for consultation, training, or service.
DAC-8013A User Manual (Iss. 01) Introduction 1-1
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Overview
The DAC-8013A SDI to Analog Component Converter offers an economical means of converting a serial digital component (SDI) signal (SMPTE-259-C) to analog component format in order to feed RGB monitors or other analog component equipment.
The DAC-8013A also functions as a serial distribution amplifier and provides one serial re-clocked output. Input cable equalization is exceptionally good, being able to operate fault-free with 650-ft. (200m) of 1694A cable. An LED indicator displays the input status of the card.
The ability to monitor certain signal faults and report in SMPTE 269M format is also available.
The DAC-8013A occupies one slot in the Ross DFR-8104 1RU and the DFR-8110 2RU digital rack frames. It is also fully compatible with the Leitch* 6800 series digital rack frame.
Functional Block Diagram
*
Leitch is a trademark of Leitch Technology Corporation.
1-2 Introduction DAC-8013A User Manual (Iss. 01)
Figure 1. Simplified Block Diagram of DAC-8013A Functions
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Features
The following features make the DAC-8013A the best solution for converting SDI to analog:
RGB and YPrPb color spaces are supported
**
Betacam, SMPTE/EBU N10 and MII
Separate high-level sync or composite output
10-bit processing and conversion
Distribution amplifier with one re-clocked serial output
Sync may be added to the RGB signals
525/625 line operation
Fault Reporting (SMPTE 269M format)
Input cable equalization for 200 meters of cable
10 modules fit into a 2 RU frame
Fully compatible with Leitch 6800 series frames
5-year transferable warranty
component modes
Documentation Terms
The following terms are used throughout this guide:
“Frame” refers to the DFR-8104A and DFR-8110A frames that house the DAC- 8013A card.
All references to the DFR-8104A and DFR-8110A also include the DFR-8104A-C and DFR-8110A-C versions with the cooling fan option. See the
respective User Manuals for details.
Operator” and “User” both refer to the person who uses the DAC-8013A.
Board” and “Card” both refer to the DAC-8013A card, including all components
and switches.
System” and “Video system” refers to the mix of interconnected digital and analog production and terminal equipment in which the DAC-8013A operates.
**
YPrPb color space only
DAC-8013A User Manual (Iss. 01) Introduction 1-3
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1-4 Introduction DAC-8013A User Manual (Iss. 01)
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Installation and Setup
In This Chapter
This chapter contains the following sections:
Static Discharge
Unpacking
Board Installation
BNC Labels
Cable Connections
Static Discharge
Whenever handling the DAC-8013A and other related equipment, please observe all static discharge precautions as described in the following note.
Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high
ESD
Susceptibility
static environments such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper grounding precautions when working on circuit boards and related equipment.
Unpacking
Unpack each DAC-8013A you received from the shipping container, and check the contents against the packing list to ensure that all items are included. If any items are missing or damaged, contact your sales representative or Ross Video directly.
DAC-8013A User Manual (Iss. 01) Installation and Setup 2-1
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Board Installation
Use the following procedure to install the DAC-8013A in a RossGear 8000 series digital distribution frame:
1. Refer to the User Manual of the RossGear 8000 series frame, to ensure that the frame is properly installed according to instructions. If this card is to be installed in any compatible frame other than a Ross Video product, refer to the frame manufacturer’s manual for specific instructions.
Notice
Heat and power distribution requirements within a frame may dictate specific slot placement of cards. Cards with many heat­producing components should be arranged to avoid areas of excess heat build-up, particularly in frames using convectional cooling.
2. After selecting the desired frame installation slot, hold the DAC-8013A card by the edges and carefully align the card-edges with the slots in the frame.
3. Fully insert the card into the frame until the rear connection plug is properly seated.
This completes the procedure to install the DAC-8013A in a RossGear 8000 series digital distribution frame.
BNC Labels
Affix the supplied BNC label, as per the included instructions, to the BNC area on the rear of the rack frame.
Cable Connections
This section provides instructions for connecting cables to the DAC-8013A when mounted in RossGear 8000 series Digital Products Frames. The DAC-8013A includes two sets of analog component outputs, as well as SDI and Sync/CVBS outputs. It is not necessary to terminate unused outputs. The serial input is internally terminated in 75 ohms. Refer to Figure 2 for BNC designations.
Figure 2. BNC Designations for the RossGear DFR-8110A (2RU Frame)
2-2 Installation and Setup DAC-8013A User Manual (Iss. 01)
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User Controls
In This Chapter
This chapter contains the following sections:
Jumper Locations
Input Status LED
DAC-8013A User Manual (Iss. 01) User Controls 3-1
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Jumper Locations
Use the following information to set up the DAC-8013A jumpers.
Figure 3. Jumper Locations
JP1 ⎯ Fault Report
JP1 – Fault Report enables or disables SMPTE 269M Fault Reporting.
Select one of the following settings:
EN — Enables SMPTE 269M fault reporting.
DIS — Disables SMPTE 269M fault reporting. This is the default setting.
Refer to Chapter 5 “SMPTE 269M Fault Reporting” for details on fault reporting.
JP2 ⎯ Output Color Space
JP2 – Output Color Space sets the output color space.
Select one of the following:
YPrPb — This is the default setting.
RGB
JP3 ⎯ Specific Format
JP3 – Specific Format sets the specific output format based on the color space selected on JP2.
YPrPb Formats
Select one of the following settings:
SMPTE/EBU — This is the default setting.
BETA
MII
RGB Formats
Select one of the following settings:
SMPTE/EBU — This is the default setting.
NTSC-RELATED (525 only)
3-2 User Controls DAC-8013A User Manual (Iss. 01)
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JP4 ⎯ 525 Setup
JP4 – 525 Setup enables or disables the YPrPb setup in 525 line formats.
Select one of the following settings:
ON
OFF — This is the default setting.
JP5 ⎯ Sync On RGB
JP5 – Sync ON RGB enables or disables sync on the RGB outputs.
Select one of the following settings:
ON — Adds Sync to the RGB signals.
OFF — Sync will not be present on the RGB signals. This is the default setting.
JP6 ⎯ BNC 1 Output
JP6 – BNC 1 Output selects the output for BNC 1.
Select one of the following settings:
SYNC 2V — Provides 2 V p-p sync for equipment that require it.
SYNC 4V — Provides 4V p-p sync for equipment that require it.
Composite — Provides a composite signal for monitoring. The DAC-8013A uses
the required NTSC or PAL signal to match the input signal. This is the default setting.
Input Status LED
The front edge of the card includes an LED indicator which shows the input status of the card. This section provides information on the LED indicator of the DAC-8013A card.
Figure 4. Input Status LED Location
DAC-8013A User Manual (Iss. 01) User Controls 3-3
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Table 1. Input Status LED Descriptions
LED Color Status Description
Input Status
Green
Red
The input signal is within the capability of the cable equalizer and re-clocking circuit to restore.
One of the following has occurred:
The input signal level is too low or is absent. If the signal level is too low, the signal may still be restored correctly, but the circuits will be working close to the limit of their capability and reliability cannot be assured.
The card does not recognize the line format.
The selected output format is not supported for the input
format present.
3-4 User Controls DAC-8013A User Manual (Iss. 01)
Page 19
Upgrades
In This Chapter
This chapter provides instructions to properly upgrade your DAC-8013A. To order a DAC-8013A Upgrade Kit, contact Ross Video Technical Support using the information located in the “Contact Us” section of this manual.
This chapter contains the following sections:
Equipment Supplied
Socket and Button Locations
Software Upgrade
Confirming the Upgrade
Equipment Supplied
The DAC-8013A User Manual
Required upgrade chip(s)
DAC-8013A User Manual (Iss. 01) Upgrades 4-1
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Socket and Button Locations
Refer to the following diagram when upgrading the DAC-8013A card.
Figure 5. DAC-8013A Upgrade Socket and Bootload Button Locations
Software Upgrade
This procedure applies to any software upgrade you may perform on the DAC-8013A. If you are upgrading multiple cards, repeat this procedure for each card to be upgraded.
Use the following procedure to upgrade a card:
1. With the card out of the frame, refer to Figure 5, to locate the U21 socket.
2. If the socket is occupied, remove the chip from the socket as follows:
Operating Tip
Use a tong-type IC chip removal tool (not supplied) to grab the chip by the leadless ends and gently pry the chip out of the socket.
Store the chip in a labeled static-free container.
3. Carefully remove the new chip from the packaging.
4. Align the new chip over the socket with the keyed sides together and the legs over the socket holes.
5. Gently and firmly press the chip into the socket.
6. Press the BOOTLOAD button while inserting the card into the powered frame and wait for the upgrade to complete.
Alternately, if the frame is powered off, you can insert the card, press the BOOTLOAD button and power on the frame.
When the green OK LED starts flashing, the upgrade is in progress and you can release the BOOTLOAD button.
The OK LED will flash at various rates throughout the upgrade.
The upgrade is done when the LED stops flashing. Upgrades can take
approximately 90 seconds to complete.
7. Confirm the upgrade following the steps in the section, “Confirming the Upgrade”.
8. Remove the card from the frame.
9. Repeat step 2 to remove the chip from socket U21.
This completes the procedure for upgrading a card.
4-2 Upgrades DAC-8013A User Manual (Iss. 01)
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Confirming the Upgrade
When confirming a card upgrade, the version number of the software is reported by the LED flashing the same number of times as the version.
When contacting Ross Video Technical Support, ensure you have the software numbers ready.
Reading Software Version Numbers
Use the following procedure to read software version numbers:
1. Ensure the card is properly installed in the frame.
2. Power up the card and wait until the Input Status LED is lit. Refer to Figure 6 for the LED location.
Figure 6. DAC-8013A Input Status LED
3. Hold the BOOTLOAD button down for three seconds. The card begins to flash the Input Status LED red in the following cycle:
The first set of flashes are longer and are equal to the major version
number, or M.
The second set of flashes are shorter and are equal to the minor revision
Note
This completes the procedure to read software version numbers.
The LED repeats the cycle until the BOOTLOAD button is released.
4. Confirm that the displayed numbers match the upgrade version you have performed. If the numbers do not match, contact Ross Video Technical Support.
number, or R.
DAC-8013A User Manual (Iss. 01) Upgrades 4-3
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4-4 Upgrades DAC-8013A User Manual (Iss. 01)
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SMPTE 269M Fault Reporting
In This Chapter
This chapter contains the following sections:
Overview
Jumper Setup
Frame Connections
Details
Overview
The SMPTE 269M Fault Reporting system, also known as a SMPTE “alarm”, indicates if one or more frame modules encounter a fault or an abnormal condition. The DAC-8013A provides a jumper to enable SMPTE-269M fault reporting. The card connects by means of an internal interface circuit to an auxiliary telco connector on RossGear 8000 series frames. When the frame connection is interfaced with a customer-designed system of LEDs or audible alarms, faults can be traced to a specific frame when a card fault occurs within that frame.
The following diagram illustrates a general arrangement for SMPTE 269M alarm reporting:
Figure 7. SMPTE 269M Alarm Reporting: Internal Interface and Typical Connections
DAC-8013A User Manual (Iss. 01) SMPTE 269M Fault Reporting 5-1
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Jumper Setup
Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high
ESD
Susceptibility
Use the following procedure to set up SMPTE Fault Reporting for the DAC-8013A:
static environments such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper grounding precautions when working on circuit boards and related equipment.
1. To access the JP1, remove the card from the frame by pressing down the white card ejector tab and pulling the card from the frame slot.
2. Observing all static discharge and handling precautions, place the card with the component side facing up on a clean and flat surface.
3. Set JP1as follows:
To enable SMPTE Fault Reporting, set jumper JP1 to Enable.
To disable SMPTE Fault Reporting, set jumper JP1 to Disable.
This completes the procedure for setting up SMPTE Fault Reporting for the DAC-8013A.
Frame Connections
The SMPTE 269M Fault Reporting connection on RossGear 8000 series frames is provided by the auxiliary telco connector, AUX A, for interfacing with a customer-designed alarm system.
AUX A Connector for SMPTE 269M
Fault Reporting
Figure 8. SMPTE 269M Alarm Reporting Frame Connections
Details
The fault report contacts are closed when the card detects an internal failure or a power loss condition. The fault report will pulse closed for 1 to 2 ms every 16ms when the input signal is low, missing, or invalid.
Some internal failures are:
Failure of the card to initialize
Failure in the fault reporting circuitry
Failure to detect a valid input signal to the card
For additional information on alarm system design, refer to the SMPTE document ANSI/SMPTE 269M - 1999.
5-2 SMPTE 269M Fault Reporting DAC-8013A User Manual (Iss. 01)
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Specifications
In This Chapter
This chapter includes the technical specifications for the DAC-8013A card.
DAC-8013A User Manual (Iss. 01) Specifications 6-1
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Table 2. DAC-8013A Technical Specifications
Category Parameter Specification
Number of Inputs 1
Standards SMPTE 259M-C 270Mb/s 525/625 Lines
SDI Input
Return Loss >22dB to 300MHz
Equalization Automatic, up to 200 meters
SDI Output
Component Video Outputs
Input Impedance
Number of Outputs 1
Standards
Output Impedance
Return Loss >20dB to 300MHz
Signal Level 800mV +/- 10%
DC Offset +/- 10mV
Rise and Fall Time 800pS (20-80%)
Overshoot <5%
Number of Outputs 2 sets
Component Video Format (525/625 Lines)
Output Level (typical) 1V p-p
Output Impedance
Output Return Loss >45dB to 6MHz
DC Offset +/- 10mV
Luminance Frequency Response +/- 0.25dB to 5.5MHz
Output Quantizing 10 bits
75Ω
SMPTE 259M-C 270Mb/s 525/625 Lines
75Ω
RGB: Betacam, SMPTE/EBU N10 YPrPb: Betacam, SMPTE/EBU N10, MII
75Ω
Number of Outputs 1 (shared with Sync output)
Standard NTSC, PAL
CVBS Video Output
Sync Output
Power
6-2 Specifications DAC-8013A User Manual (Iss. 01)
Output Level 1V p-p
Output Impedance
Output Return Loss >45dB to 6MHz
DC Offset +/- 20mV
Number of Outputs 1 (shared with CVBS output)
Output Level 2V p-p or 4V p-p
Output Impedance
Output Return Loss >45dB to 6MHz
Rise and Fall Time 134 ns
Total Power Consumption 4.5W
Specifications are subject to change without notice.
75Ω
75Ω
Page 27
Service Information
In This Chapter
This chapter contains the following sections:
Troubleshooting Checklist
Warranty and Repair Policy
Troubleshooting Checklist
Routine maintenance to this RossGear product is not required. In the event of problems with your DAC-8013A, the following basic troubleshooting checklist may help identify the source of the problem. If the module still does not appear to be working properly after checking all possible causes, please contact your Ross Video products distributor, or the Ross Video Technical Support department at the numbers listed under the “Contact Us” section at the end of this manual.
1. Visual Review – Performing a quick visual check may reveal many problems, such as connectors not properly seated or loose cables. Check the module, the frame, and any associated peripheral equipment for signs of trouble.
2. Power Check – Check the power indicator LED on the distribution frame front panel for the presence of power. If the power LED is not illuminated, verify that the power cable is connected to a power source and that power is available at the power main. Confirm that the power supplies are fully seated in their slots. If the power LED is still not illuminated, replace the power supply with one that is verified to work.
3. Reseat the Card in the Frame – Eject the card and reinsert it in the frame.
4. Check Control Settings – Refer to the Installation and Operation sections of the manual and verify all user-adjustable component settings.
5. Input Signal Status – Verify that source equipment is operating correctly and that a valid signal is being supplied.
6. Output Signal Path – Verify that destination equipment is operating correctly and receiving a valid signal.
7. Card Exchange – Exchanging a suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards.
DAC-8013A User Manual (Iss. 01) Service Information 7-1
Page 28
Warranty and Repair Policy
The RossGear DAC-8013A is warranted to be free of any defect with respect to performance, quality, reliability, and workmanship for a period of FIVE (5) years from the date of shipment from our factory. In the event that your DAC-8013A proves to be defective in any way during this warranty period, Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics.
Should you find that this DAC-8013A has failed after your warranty period has expired, we will repair your defective product should suitable replacement components be available. You, the owner, will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE (5) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of profits) incurred by the use of this product. Implied warranties are expressly limited to the duration of this warranty.
This DAC-8013A User Manual provides all pertinent information for the safe installation and operation of your Product. Ross Video policy dictates that all repairs to the DAC-8013A are to be conducted only by an authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product, by anyone other than an authorized Ross Video Limited factory representative, will automatically void the warranty. Please contact Ross Video Technical Support for more information.
In Case of Problems
Should any problem arise with your DAC-8013A, please contact the Ross Video Technical Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions, should you wish our factory to repair your DAC-8013A. If required, a temporary replacement module will be made available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All products shipped to you from Ross Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.
7-2 Service Information DAC-8013A User Manual (Iss. 01)
Page 29
Ordering Information
DAC-8013A and Related Products
Your DAC-8013A SDI to Analog Component Converter is a part of the RossGear family of products. Ross Video offers a full line of RossGear terminal equipment including distribution, conversion, monitoring, synchronizers, encoders, decoders, keyers, switchers, as well as analog audio and video products.
Standard Equipment
DAC-8013A SDI to Analog Component Converter
8013ADR-004 SDI to Analog Component Converter User Manual
Optional Equipment
8013ADR-004 additional SDI to Analog Component Converter User Manual
DFR-8104A Digital Products Frame and Power Supply (PS-8102)
(1RU, holds 4 modules, includes 1 power supply)
DFR-8104A-C Digital Products Frame with Cooling Fan Module and Power Supply (PS-8102) (1RU, holds 4 modules, includes 1 power supply)
DFR-8110A Digital Products Frame and Power Supply (PS-8102) (2RU, holds 10 modules, includes 1 power supply)
DFR-8110A-C Digital Products Frame with Cooling Fan Module and Power Supply (PS-8102) (2RU, holds 10 modules, includes 1 power supply)
DAC-8013A User Manual (Iss. 01) Ordering Information 8-1
Page 30
Notes:
8-2 Ordering Information DAC-8013A User Manual (Iss. 01)
Page 31
Notes:
DAC-8013A User Manual (Iss. 01) Ordering Information 8-3
Page 32
Contact Us
Contact our friendly and professional support representatives for the following:
Name and address of your local dealer
Product information and pricing
Technical support
Upcoming trade show information
General Business Office and Technical Support
PHONE
After-hours Emergency
Fax
General Information
E-MAIL
Technical Support
Ross Video Limited
POSTAL
SERVICE
Ross Video Incorporated
Visit Us
Please visit us at our website for:
Company information
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Trade show information
News
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613 652 4886
613 349 0006
613 652 4425
solutions@rossvideo.com
techsupport@rossvideo.com
8 John Street, Iroquois, Ontario, Canada K0E 1K0
P.O. Box 880, Ogdensburg, New York, USA 13669-0880
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