Rosemount MultiVariable Transmitters Manuals & Guides

FAQ

00821-0100-6114, Rev AF
December 2021

Rosemount™ Engineering Assistant Software
for Rosemount MultiVariable™ Transmitters

What is Engineering Assistant (EA)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 1

What is the difference between EA 5 and EA 6? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 1

What do "Stand-Alone" and "SNAP-ON" mean? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 2

What version of EA do I need for my device and operating system? . . . . . . . . . . . . . . . page 2

What are the system requirements for Engineering Assistant 6? . . . . . . . . . . . . . . . . . . page 2

Do I need to have AMS Device Manager to use EA 5.5.1? . . . . . . . . . . . . . . . . . . . . . . . . . page 3

How do I order EA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

How do I install EA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

How do I update my version of EA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

What other equipment is needed for transmitter configuration? . . . . . . . . . . . . . . . . . page 5

The following document addresses some frequently asked questions (FAQ) about Engineering
Assistant. If you have further questions, contact your local Emerson representative.

1.0 What is Engineering Assistant (EA)?

The EA software is a PC-based software program used to configure and calibrate Rosemount’s
MultiVariable Mass Flow Transmitters. EA is required for configuration of Rosemount 3051SMVs
with mass, volumetric, and energy flow option and the legacy Rosemount 3095. EA can also be
used to configure the Rosemount 333 Tri-Loop

™

.

2.0 What is the difference between EA 5 and EA 6?

EA 5 and EA 6 are two separate software programs that serve different needs.

 EA 5 supports the following:

– Rosemount 3051SMV with F
– Rosemount 3051S F
– Legacy Rosemount 3095 with HART
– Rosemount 3095 with F
– Rosemount 333 Tri-Loop

 EA 6 is used to configure the Rosemount 3051SMV with HART protocol.

EA 6 is not a replacement for EA 5 as they configure different devices. If both software programs
are required, the EA Launch Portal can be used to easily launch the correct version.

OUNDATION Fieldbus with the mass flow calculation

OUNDATION

OUNDATION Fieldbus protocol

™

Fieldbus protocol

®

protocol

Rosemount Engineering Assistant

December 2021

00821-0100-6114, Rev AF

3.0 What do "Stand-Alone" and "SNAP-ON" mean?

FAQ

Stand-Alone means that EA can be installed by itself and run a version of EA that does not require any
additional software. The SNAP-ON

™

version runs as a SNAP-ON application for AMS Device Manager,
allowing the user to configure all devices from within AMS Device Manager. Both EA 6 and 5 have a
SNAP-ON and Stand-Alone version.

4.0 What version of EA do I need for my device and operating system?

Windows™

Device

Rosemount 3051SMV
with HART Protocol

Rosemount 3051SMV
with FOUNDATION
Fieldbus Protocol

Rosemount 3095 with
HART or FOUNDATION
Fieldbus Protocol

Rosemount 3051S
FOUNDATION Fieldbus
with HO1

Rosemount 333
Tri-Loop

1. Windows Server versions only work with EA SNAP-ON.

version

Windows 10,
Windows 8.1,
Server 2016,
Server 2012

Windows 10,
Windows 7,
Server 2008

Windows 10,
Windows 7,
Server 2008

Windows 10,
Windows 7,
Server 2008

Windows 10,
Windows 7,
Server 2008

EA Stand-Alone

(1)

version

6.3 or newer 6.3 or newer

5.5.1 powered by
AMS 13.5

5.5.1 powered by
AMS 13.5

5.5.1 powered by
AMS 13.5

5.5.1 powered by
AMS 13.5

EA SNAP-ON version

5.5.1

5.5.1

5.5.1

5.5.1

5.0 What are the system requirements for Engineering Assistant 6?

 Pentium-grade processor: 500 MHz or faster
 Operating system: see operating system section of FAQ
 256 MB RAM
 100 MB free hard disk space
 RS232 serial port of USB port (for use with HART modem)
 CD-ROM

Note

To install Engineering Assistant 6.5 or later, you must have April 2014 update rollup for Windows 8.1, and Windows
Server 2012 R2 (KB2919355) installed. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or,
install Service Pack 2 for Windows Server 2008.

2

Rosemount Engineering Assistant

FAQ

00821-0100-6114, Rev AF

Rosemount Engineering Assistant

December 2021

6.0 Do I need to have AMS Device Manager to use EA

5.5.1?

No, EA 5.5.1 powered by AMS 12.5 is the Stand-Alone version of EA 5. AMS Device Manager is running in
the background but is not required to be purchased or downloaded separately from the targeted version
of EA 5.5.1.

7.0 How do I order EA?

The SNAP-ON version of EA 6.3 or newer can be ordered through the Asset Optimization business unit,
while the Stand-Alone version will be ordered through Rosemount. However, if users already have a
version of EA 6, they will be able to upgrade to EA 6.3 or newer Stand-Alone for free through

Emerson.com/Rosemount

Table 1-1. EA 5 and 6 Ordering Information

What user wants What user has User action Model number

EA 5 or 6 SNAP-ON AMS Device Manager

EA 6.X Stand-Alone EA 6.0-6.2X Upgrade to EA 6.X online N/A

EA 6.X Stand-Alone Nothing installed

EA 5 Stand-Alone Nothing installed

. See Table 1-1 for EA 5 and 6 ordering information.

Place order with AO for EA
SNAP-ON

Place order with Emerson
representative for EA 6.X

Place order with Emerson
representative for EA

5.5.1

AW7072EA

EA3E0N1

EA2E0N1

8.0 How do I install EA?

Depending on the version being installed, there are different instructions. Following is a brief overview of
how to install the various versions of EA.

Remember

EA 6 does not replace EA 5 and EA 5 does not replace EA 6.

8.1 EA 6 Stand-Alone: CD installation

1. If an earlier version of EA 6 is installed, this version must be uninstalled before beginning the

install of EA 6.

2. Run the Setup.exe file (you may need to right click and select Run as Administrator for certain

operating systems and security settings).

3. Follow the installation wizard and restart the computer when prompted.

Rosemount Engineering Assistant

3

Rosemount Engineering Assistant

December 2021

8.2 EA 6 and 5.5.1 SNAP-ON

1. Obtain the SNAP-ON installation from Asset Optimization.

2. Run the Setup.exe file in the SNAP-ON installation folder.

3. Follow the installation wizard and restart the computer when prompted.

4. If the Engineering Assistant SNAP-ON license is not already enabled, contact an Asset

Optimization representative to obtain one.

5. Enable all user permissions required to run SNAP-ON applications.

8.3 EA 5 Stand-Alone: CD installation

1. Insert Rosemount Engineering Assistant (EA) Software disk into the CD-ROM.

2. Right-click Setup.exe, select Run as Administrator. Install in default location and reboot the PC

when prompted.

FAQ

00821-0100-6114, Rev AF

Note

If installation does not fully complete, manually enable .NET 3.5 by clicking “Turn Windows features on or off”
located at Control Panel\All Control Panel Items\Programs and Features, and rerun the installation.

3. If there are old versions of EA 5, uninstall them by selecting Remove when prompted.

Note

Do not uninstall EA 6; EA 5 is not a replacement for EA 6.

4. In the AMS Network Configuration select “Add...” to add FF HSE Network then follow the

prompts.

5. Right-click Config.bat, select Run as Administrator.

6. Using the Fieldbus interface and its Configuration Utility software. It is possible to set power to

the device if the loop power is not available.

7. If the connected Fieldbus device is at a non-commissioned address, with the Emerson USB

Fieldbus Interface connected, use its Configuration Utility to “Commission” the device.

8. Close the Fieldbus Interface Configuration Utility.

9.0 How do I update my version of EA?

EA 6 follows Emerson continuous improvement processes and is updated approximately every 12
months. The newest versions contain updated standards and other important information required to
use the Rosemount 3051SMV HART Device. Users should always update their version of EA to the latest
version. EA 6 is available as a free online upgrade for users who already have EA 6. For an updated copy of
EA 5, contact your local sales representative.

4

Rosemount Engineering Assistant

FAQ

00821-0100-6114, Rev AF

Rosemount Engineering Assistant

December 2021

9.1 EA 6 Stand-Alone: web upgrade

Note

An earlier version of EA 6 is required and should NOT be uninstalled before beginning web uninstall.

1. Click the download link on the EA 6.X download page.

2. Once downloaded, navigate to the folder and extract (unzip) the contents.

3. Run the Setup.exe file from the unzipped folder (may need to right click and select Run as

Administrator).

4. Follow the installation wizard instructions (including uninstall of EA 6.X), and then restart the

computer.

10.0 What other equipment is needed for transmitter configuration?

A modem and connecting cables are required for connecting the transmitter to a computer for
configuration. This modem can be ordered directly in the EA model string or as a separate model
number.

Order code in

Devices Modem

Rosemount 3051SMV with HART protocol or
Rosemount 3095 with HART

Rosemount 3051SMV with HART protocol or
Rosemount 3095 with HART

Rosemount 3051SMV with FOUNDATION Fieldbus
protocol or Rosemount 3095 with FOUNDATION
Fieldbus Protocol or Rosemount 3051S with HO1

USB port HART Modem
and cables

Serial port HART
Modem and cables

FOUNDATION Fieldbus
USB Interface and
cables

model number

B

H

J

Rosemount Engineering Assistant

5

Global Headquarters

Emerson Automation Solutions

6021 Innovation Blvd.
Shakopee, MN 55379, USA

[phone] or [phone]
[phone]
[e-mail]

North America Regional Office

Emerson Automation Solutions

8200 Market Blvd.
Chanhassen, MN 55317, USA

[phone] or [phone]
[phone]
[e-mail]

Latin America Regional Office

Emerson Automation Solutions

1300 Concord Terrace, Suite 400
Sunrise, FL 33323, USA

[phone]
[phone]
[e-mail]

FAQ

00821-0100-6114, Rev AF

December 2021

Europe Regional Office

Emerson Automation Solutions Europe GmbH

Neuhofstrasse 19a P.O. Box 1046
CH 6340 Baar
Switzerland

[phone]
[phone]
[e-mail]

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Emerson Automation Solutions

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Singapore 128461

[phone]
[phone]
[e-mail]

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Emerson Automation Solutions

Emerson FZE P.O. Box 17033
Jebel Ali Free Zone - South 2
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[phone]
[phone]
[e-mail]

For more information: www.emerson.com

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