Rosemount Emerson Plantweb Insight Manuals & Guides

Emerson Plantweb™ Insight

Reference Manual

00809-0100-4541, Rev GA

June 2020

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Reference Manual Contents

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Contents

Chapter 1 Introduction.............................................................................................................. 7

1.1 Using this manual........................................................................................................................ 7

1.2 Product recycling/disposal...........................................................................................................7

Chapter 2 Installation.................................................................................................................9

2.1 Safety messages.......................................................................................................................... 9

2.2 System requirements...................................................................................................................9

2.3 Installation procedure................................................................................................................10

2.4 Launching the application..........................................................................................................12

Chapter 3 Configuration...........................................................................................................15

3.1 Overview................................................................................................................................... 15

3.2 Safety messages........................................................................................................................ 15

3.3 Customize system settings........................................................................................................ 15

3.4 Application installation.............................................................................................................. 19

3.5 Application configuration.......................................................................................................... 19

Chapter 4 Version Upgrades.....................................................................................................25

4.1 Virtual machine upgrades..........................................................................................................25

4.2 Application upgrades.................................................................................................................25

4.3 Platform upgrades.....................................................................................................................25

Chapter 5 Modbus TCP Mapping.............................................................................................. 27

5.1 Setting up Modbus TCP from data system..................................................................................29

Chapter 6 Troubleshooting...................................................................................................... 33

6.1 Service support..........................................................................................................................33

6.2 Plantweb Insight: Unable to load Plantweb Insight Virtual Machine........................................... 34

6.3 Plantweb Insight: Virtual machine displaysv--IP Address Unknown--..........................................35

6.4 Plantweb Insight: OVF file error..................................................................................................36

6.5 Plantweb Insight: Web interface cannot be accesed...................................................................36

6.6 Plantweb Insight: Web interface login continues to spin after inputting email and password.....36

6.7 Plantweb Insight: Cannot connect to WirelessHART Gateway.....................................................37

6.8 Plantweb Insight: Click on application logo and nothings happens.............................................37

6.9 Steam trap application: Asset status displays "NoData/Error" after configuration....................... 38

6.10 Steam trap application: Asset status display "No Config".......................................................... 39

6.11 Steam trap application: Asset status in question......................................................................39

6.12 Pressure Relief Device Application: Numerous “No_Data/Error” events................................... 41

Appendix A Steam Trap Application configuration and information............................................ 43

A.1 Overview................................................................................................................................... 43

A.2 Global settings.......................................................................................................................... 43

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A.3 Adding assets............................................................................................................................ 44

A.4 Calculated fields........................................................................................................................ 45

A.5 Modbus® TCP mapping..............................................................................................................47

Appendix B Pump Application configuration and information.....................................................49

B.1 Overview................................................................................................................................... 49

B.2 Global settings...........................................................................................................................49

B.3 Configuring assets..................................................................................................................... 49

B.4 Calculated fields........................................................................................................................ 52

B.5 Modbus TCP mapping................................................................................................................54

Appendix C Heat Exchanger Application configuration and information..................................... 55

C.1 Overview................................................................................................................................... 55

C.2 Global settings...........................................................................................................................55

C.3 Configuring assets.....................................................................................................................55

C.4 Calculated fields........................................................................................................................ 58

C.5 Modbus TCP mapping............................................................................................................... 60

Appendix D Wireless Pressure Gauge Application configuration and information........................61

D.1 Overview...................................................................................................................................61

D.2 Adding devices..........................................................................................................................61

D.3 Calculated fields........................................................................................................................61

Appendix E Air-Cooled Heat Exchanger Application configuration and information.................... 63

E.1 Overview....................................................................................................................................63

E.2 Global settings...........................................................................................................................63

E.3 Configuring assets..................................................................................................................... 63

E.4 Calculated fields.........................................................................................................................66

E.5 Modbus TCP mapping................................................................................................................68

Appendix F Pressure Relief Device (PRD) Application configuration and information.................. 69

F.1 Overview....................................................................................................................................69

F.2 Global settings...........................................................................................................................69

F.3 Adding assets.............................................................................................................................70

F.4 Baseline..................................................................................................................................... 70

F.5 Calculated fields.........................................................................................................................72

F.6 Modbus TCP mapping................................................................................................................74

Appendix G Cooling Tower Application configuration and information....................................... 75

G.1 Overview...................................................................................................................................75

G.2 Global settings.......................................................................................................................... 75

G.3 Adding assets............................................................................................................................76

G.4 Configuring assets.....................................................................................................................77

G.5 Calculated fields........................................................................................................................78

G.6 Modbus TCP mapping............................................................................................................... 79

Appendix H Network Management Application configuration and information...........................81

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H.1 Overview...................................................................................................................................81

H.2 Global settings.......................................................................................................................... 81

Appendix I Power Module Application configuration and information....................................... 85

I.1 Overview.................................................................................................................................... 85

I.2 Global settings............................................................................................................................85

I.3 Adding power modules...............................................................................................................85

Appendix J Inline Corrosion application configuration and information......................................87

J.1 Overview.................................................................................................................................... 87

J.2 Global settings............................................................................................................................87

J.3 Adding devices........................................................................................................................... 90

J.4 Dashboard user interaction.........................................................................................................94

J.5 Device summary user interaction................................................................................................95

J.6 Event log user interaction........................................................................................................... 98

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Introduction

1 Introduction

1.1 Using this manual

This document is intended for system administrators and will provide details on how to set
up Plantweb Insight. For more details and configuration information on specific
applications, refer to the appropriate appendix sections.

It is recommended administrators complete all steps in the order described. An overview
of these steps is described below:

1.1.1

1.1.2

1.1.3

Install and launch

Procedure

1. Ensure system meets minimum requirements.

2. Install the Plantweb Insight virtual machine.

3. Launch Plantweb Insight web interface from a supported web browser.

Refer to Installation for more information.

Customize system settings

Procedure

1. Set up users for access.

2. Connect to Emerson Wireless Gateways and other data systems.

3. Backup and restore your system to avoid loss of settings.

Refer to Configuration for more information.

Application configuration

Procedure

1. Configure application specific global settings.

2. Add, edit, or delete assets via asset management.

Refer to Configuration for more information.

1.2 Product recycling/disposal

Recycling of equipment and packaging should be taken into consideration and disposed of
in accordance with local and national legislation/regulations.

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2 Installation

2.1 Safety messages

Procedures and instructions in this section may require special precautions to ensure the
safety of the personnel performing the operation. Information that raises potential safety
issues is indicated by a warning symbol ( ). Refer to the following safety messages before
performing an operation preceded by this symbol.

2.2 System requirements

Plantweb Insight is delivered as a fully developed virtual machine (e.g. .ova file). Users will
receive a complete virtual machine image to install in user provided virtualization software
or hypervisors.

The Plantweb Insight virtual machine contains a web server that can be accessed by any
web client with network access. All configuration and visualization will be completed from
the web browser user interface.

2.2.1

2.2.2

Plantweb Insight can be installed on a network server or PC/laptop. Both installations have
the same requirements and installation steps. Network connection settings can be made
subject to organization policies. Any pertinent Gateways must be accessible on the
network.

Before you begin, verify your system meets the minimum requirements.

Host operating system

Virtualization software/hypervisor

• VMware Workstation Pro™ 10 or higher (requirements can be found here)

• VMware vSphere® 5.5 or higher (requirements can be found here)

OR

• Contact Rosemount™ support if utilizing a different virtualization software (Microsoft

Hyper-V®)

®

Guest operating system

• Processors = 4

• Memory = 16 GB RAM minimum

• Hard drive = 100 GB of free space

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2.2.3 Application

Browsers (recent versions supported)

• Chrome™ browser

• Microsoft Internet Explorer

®

2.2.4 Other requirements

• A DVD drive is required for installations

• A DHCP server is required to assign a valid IP address (static IP address can be

configured once connected to the Plantweb Insight web interface)

2.2.5

2.2.6

Gateway compatibility

Plantweb Insight is compatible with Emerson Wireless 1410/1420 Gateways on firmware
version 4.7.68 or higher. Plantweb Insight may experience calculation response issues on
certain applications when Gateway firmware is not up to date. These may effect the Pump,
Heat Exchanger, Air Cooled Heat Exchanger, and Pressure Relief Device applications.

Device compatibility

Emerson devices must be in Emerson Optimized burst configuration. If devices are not set
to this, change using a device configuration tool.

Devices without this capability must be in either of the two configuration modes to be
compatible with Plantweb Insight:

• command 9 and command 48

• command 3 and command 48

2.3 Installation procedure

Two DVDs will be supplied for installations.

Procedure

1. Exit/close all programs, including any running in the background.

2. Insert Disk 1 into the DVD drive.

3. Open the .ova file. This file will prompt VMware Workstation/vSphere to open with

an Import Virtual Machine pop-up.

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Note

This file name may change based on version and type.

4. Name and store the new virtual machine, then select Import.

5. If the following message appears select,Retry.

6. Wait for the virtual machine to load.

7. Select Power on this virtual machine once the loading process is complete.

8. Find the IP address in the command window.

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Note

This IP address will vary depending on installation. What is shown here will not be
your IP address.

A DHCP server will be required to assign an IP address. If no DHCP server is available,
contact Rosemount support (contact information on last page).

Note

The virtual machine login and password are not necessary and will not be provided.

Note

A message about features may pop up during the installation process; select OK.

Reference Manual

CAUTION

End users should not change any settings besides the ones outlined above.
Alterations could impact the performance and functionality of Plantweb Insight.

2.4 Launching the application

The Plantweb Insight web interface can be launched from any of the supported web
browsers shown in the system requirements.

Procedure

1. Open a supported web browser.

2. Beginning with “https://”, enter the IP address found in Step 8 of Installation

procedure.

3. Login with the following credentials:

• Email: [e-mail]

• Password: Default.1234

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Note

Both the email and password are case sensitive.

4. Change your password as prompted (default settings are listed below and can be

changed in System Settings).

• Minimum length: 12

• Minimum lowercase: 1

• Minimum uppercase: 1

• Minimum numbers: 1

5. Login with the updated credentials.

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Reference Manual Configuration

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3 Configuration

3.1 Overview

This section contains information on customizing system settings and configuring
Plantweb Insight.

3.2 Safety messages

Procedures and instructions in this section may require special precautions to ensure the
safety of the personnel performing the operation. Information that raises potential safety
issues is indicated by a warning symbol ( ). Refer to the following safety messages before
performing an operation preceded by this symbol.

3.3 Customize system settings

3.3.1

System settings should be configured during the setup of Plantweb Insight.

Users

User accounts

Add users

Procedure

1. Navigate to System Settings → Users → User Accounts then select the Add User

Account button.

2. Enter the user’s email, role, and password then select Save.

Table 3-1: Roles and Privileges

User role Privileges

Admin Read and write

User Read

Edit users

Procedure

1. Navigate to System Settings → Users.

2. Select the button next to the user to be edited.

Note

If the user is disabled, you can enable the user in the modal window.

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3. Update the information and select Save.

Note

Users can be deleted by selecting the Delete this account box.

Password options

Password requirements and settings can be made in the Password Option page. These
settings include password limitations and requirements (e.g. uppercase letters, lowercase
letters, numbers, characters), session idle timeouts, and account locking details.

Change password

Login password can be changed in the Change Password page.

3.3.2

Data source configuration

Gateway connections

Add Gateway

Procedure

1. Navigate to System Settings → Data Sources → Gateway Connections.

2. Select the Add Gateway button.

3. Enter the IP Address, Port, and Description and select Save.

Note

HART-IP™ Port 5094. Ensure both HART-IP TCP and HART-IP UDP are enabled in the
Gateway.

Edit Gateway

Procedure

1. Navigate to System Settings → Data Sources → Gateway Connections.

2. Select the button next to the user to be edited.

3. Update the information and select Save.

Delete Gateway

Procedure

1. Select the check box/boxes next to the Gateway/s to be deleted.

2. Select red Delete Selected button.

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OPC UA Server Connection

Add OPC UA Server

Procedure

1. Navigate to System Settings → Data Sources → OPC UA Server Connections.

2. Select Add OPC UA Server button.

3. Enter the IP Address, Port, Tag, and Description and select Save.

Note

The OPC UA® Port in Plantweb Insight is designated as 4880 (the OPC UA Server
must be set up for this port). Plantweb Insight uses a opc.tcp:// connection to the
OPC UA Server. Tag and Description are used for explanatory reasons only.

The IP address field will only accept IP addresses and will not accept full URLs (it
assumes the opc.tcp://).The OPC UA Server must be configured to security
configuration “none” and “allow anonymous login”.

Edit OPC UA Server

3.3.3

Procedure

1. Navigate to System Settings → Data Sources → OPC UA Server Connections.

2. Select the button next to the Server to be edited.

3. Update the information and select Save.

Delete OPC UA Server

Procedure

1. Select the check box/boxes next to the Server/s to be deleted.

2. Select red Delete Selected button.

Network configuration (optional)

CAUTION

Use caution when making changes to IP network settings. If they are lost of improperly
configured, it may be difficult to log into the application. Contact the network
administrator for information on the proper IP network setting to apply.

Plantweb Insight contains two network interfaces. Only network interface 1 allows web
client access. Network interface 1 will be associated to network adapter 1 of the virtual
machine. Network interface 2 will be associated to network adapter 2 of the virtual
machine. Network interface 2 is non-routable.

The second network adapter needs to be configured in VMware Workstation/vSphere to
activate the functionality of the second network.

To change IP Network Settings:

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Procedure

1. Navigate to System Settings → Platform Settings → Ethernet Communication.

2. To change network interface 1, select Static IP Address.

3. Enter the following:

• Hostname

• IP Address

• Netmask

• Gateway

4. To enable network interface 2, select the enable check box.

5. Select Static IP Address.

6. Enter the following:

• IP Address

• Netmask

3.3.4

7. Select Save.

Platform settings

Plantweb Insight has a system backup and restore feature that saves all user configured
data. It is best practice that a system backup be performed periodically throughout the
installation and configuration process.

Save system backup

Procedure

1. Navigate to System Settings → Platform Settings → Backup and Restore.

2. Create a Passphrase then select Save Backup button.

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Note

Passphrase is required for restoring your system to these settings.

Restore system

Procedure

1. Navigate to System Settings → Platform Settings → Backup and Restore.

2. Enter the system backup passphrase.

3. Browse for the backup file then select Install button.

3.4 Application installation

Procedure

1. Insert Disk 2 into the DVD drive.

2. In the web interface navigate to System Settings → Platform Settings → Manage

Applications.

3. Under the Install App section, select the Browse button.

4. Navigate to Disk 2.

5. Select the pertinent .app file then select Open.

6. Select Install.

7. An action prompt will appear - select Restart Server if this is the last app to install.

Otherwise, select Resume and repeat Step 3-Step 6 for subsequent apps.

8. Navigate to Home and the apps installed will appear.

3.5 Application configuration

There are a few configuration steps that are consistent across specific Plantweb Insight
applications. These are briefly discussed below. More information about configuration can
be found in the specific Appendix.

Note

All configuration mentioned below is specific to Plantweb Insight. Changes will not be
communicated to the Gateway or devices.

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3.5.1 Global settings

Each application contains specific global settings that should be set before any asset
configuration. Global settings apply to all assets. These settings could include units used
for inputs (e.g. inlet pressure units), units used for calculations (e.g. currency), or key
performance indicators to be tracked on the dashboard (e.g. overall health index).

3.5.2 Adding assets

There are two ways to add assets. The options are discussed below. Configuration of
devices occurs during addition of assets.

Add an asset

Use this method to add a single asset.

Procedure

1. Navigate to the Asset Summary tab then select the Add an Asset button.

2. Complete all information on the New Asset modal window then select Save (field

descriptions can be found in the Appendix.

Add a measurement point

Wireless device from an Emerson Wireless Gateway

Depending on the application, wireless devices can either be added using a drop-down list
or a search function.

Procedure

1. For applications (Steam Trap application) requiring specific devices, the devices can

be added by selecting the appropriate device via a drop-down list. The drop-down
list will contain all devices with the pertinent device type.

2. For applications with generic measurements (pressure, temperature, flow, etc.) the

wireless devices can be added using the following:

a. Select Source: HART-IP

b. Begin to type the device tag. After a few characters, a dropdown list of

recognized devices will appear. Select the pertinent device.

c. Select the pertinent variable (ex: PV).

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OPC-UA tags

OPC-UA® tags can be set up for certain measurement points.

Procedure

1. Select Source: OPC-UA

2. Select the pertinent OPC-UA server.

3. Type in the complete path to the pertinent measurement point (ex: Objects/

Devices/OPC_Server1/3051S/PV).

• Use forward slashes, "/", for path breaks

• The entire path is case sensitive

Manual input

Manual inputs should be used sparingly for measurement points. They should only be
considered for known consistent conditions (motor speed).

Procedure

1. Select Source: Manual

2. Type in the manual value.

3. Select the pertinent units.

Note

Depending on the application, it will likely take time for the calculations to begin
processing. Certain applications require capturing a baseline. This process is
described in the Appendix.

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Import asset config

Use this method to add/edit multiple assets at the same time.

Procedure

1. Navigate to Asset Summary tab then select Import Asset Config button.

2. Select Download asset configuration to download the csv file.

Note

If there are no assets configured, select the Empty File box.

3. Complete the csv file and save files.

Note

Data fields have strict requirements for entries; these can be found in Import Specs
File.

Configuring device

For configuring the device, use the following guides.

For HART-IP™ from a WirelessHART® Gateway:

Entry tag Description Data type Values Example

XXXX_source Data source String HART-IP HART-IP

XXXX_tag Device tag String String 3051S

XXXX_value Device parameter String • PV

• SV

• TV

• QV

PV

For OPC UA data points:

Entry tag

XXXX_source Data source String OPC UA OPC UA

XXXX_tag Device tag String String 3051S.PV

Description Data type Values Example

For Manual data entry:

Entry tag

Description Data type Values Example

XXXX_source Data source String Manual Manual

XXXX_tag Parameter value Float Any value 100.00

Procedure

1. Browse and upload the csv file via the Import Asset Config modal window then select

Save.

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2. Check all assets were successfully downloaded.

3. If assets fail download, check all fields are filled out correctly and download again.

3.5.3 Editing assets

There are two ways to edit assets. The options are discussed below.

Edit singular asset

Procedure

1. Navigate to Asset Summary tab.

2. Select Asset to edit. The Details modal window will pop up with all fields to edit.

3. Select Save when complete.

Note

Assets can be deleted by selecting the Delete Asset button.

Import asset config

Procedure

1. Navigate to Asset Summary tab and select the Import Asset Config button.

2. Select Download asset configuration and download the csv file.

3. Edit the csv file and save files.

Note

Data fields have strict requirements for entries; these can be found in the
appropriate manual supplement.

4. Browse and upload the csv file via the Import Asset Config modal window and select

Save.

5. Check all assets were successfully downloaded.

6. If assets fail download, check all fields are filled out correctly and download again.

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Reference Manual Version Upgrades

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4 Version Upgrades

Backup all files before installing a new version.

4.1 Virtual machine upgrades

Procedure

1. Ensure an up to date backup has been saved following the steps in the Save System

Backup procedure.

2. Install the new Plantweb Insight virtual machine following the steps in Installation

procedure.

3. Restore the backup file following the steps in the Restore System procedure.

4.2 Application upgrades

Procedure

1. Navigate to System Settings → Platform Settings → Manage Applications.

2. Install the new version following the steps in Application installation. You will

receive a prompt to replace the old version of the application.

3. If applicable, restore the system backup to retrieve configuration.

4.3 Platform upgrades

Procedure

1. Navigate to System Settings → Platform Settings → Manage Base Platform.

2. Browse and upload the pertinent upgrade file.

3. Select Update.

4. Select Restart Server.

5. If applicable, restore the system backup to retrieve configuration.

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Reference Manual Modbus TCP Mapping

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5 Modbus TCP Mapping

The following default Modbus® TCP ports are defined in Plantweb™ Insight:

Table 5-1: Modbus TCP Ports

Application Modbus TCP port

Steam trap 502

Pump 503

Heat exchanger 505

Air cooled heat exchanger 506

Pressure relief valve 507

Cooling tower 508

Registers and tags are prepopulated in specific Plantweb Insight applications and can be
accessed using the Download Modbus Mapping csv file in each application’s Settings
page. These registers and tags cannot be changed.

An example csv file will appear like the table shown below.

Function

1 0 ST-001.OOS

4 0 ST-001.STATE

4 1 ST-001.EMISSIONS

4 3 ST-001.COST

The function in the first column refers to the generic Modbus TCP function codes.

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Function code Function Description

01 Read Coil Obtain status of one or more discrete

outputs

02 Read Discrete Input Obtain status of one or more discrete

inputs

03 Read Holding Registers Obtain value of one or more output

data registers

04 Read Input Registers Obtain value of one or more input

data registers

05 Write Single Coil Force a single discrete output

06 Write Single Holding Register Force a single data register to a

specified value

15 Write Multiple Coils Force multiple discrete outputs

16 Write Multiple Holding Registers Force multiple data registers to a

specified value

The second column refers to the register number (ex: ST-001.STATE uses function code 4
– read input registers, starting at 30000):

Function Register #s (Data

addresses)

Coil 00000-09999 FC01 FC05 FC15

Discrete Input 10000-19999 FC02 N/A N/A

Input Register 30000-39999 FC04 N/A N/A

Holding Register 40000-49999 FC03 FC06 FC16

Read Write single Write multiple

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5.1 Setting up Modbus TCP from data system

Procedure

1. In the Modbus TCP enabled device, establish connection to Plantweb Insight. Select

Connection > Connect (F3)

Connection: Modbus TCP/IP

IP Address: IP address of Plantweb Insight

Server Port: TCP Port of the application being connected (ex: Steam Trap

application = 502)

2. Configure the read/write definitions properly. Select Setup > Read/Write

Definition...

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Function: 04 Read Input Registers (3x)

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Result formats may need to be changed to match the following requirements:

See below example:

• State:

• Emissions:

Output Format

State 16-bit signed

Emissions 32-bit signed float big-endian

Cost 32-bit signed float big-endian

Health 32-bit signed float big-endian

Alert 16-bit signed

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Reference Manual Troubleshooting

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6 Troubleshooting

6.1 Service support

To expedite the return process outside of the United States, contact the nearest Emerson
representative.

Within the United States, call the Emerson Instrument and Valve Response Center using
the 1-800-654-RSMT (7768) toll-free number. This center, available 24 hours a day, will
assist you with any needed information or materials.

The center will ask for product model and serial numbers, and will provide a Return
Material Authorization (RMA) number. The center will also ask for the process material to
which the product was last exposed.

CAUTION

Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of and understand the hazard. Returned products must include a copy of the
required Safety Data Sheet (SDS) for each substance.

Emerson Instrument and Valve Response Center representatives will explain the additional
information and procedures necessary to return goods exposed to hazardous substances.

NOTICE

Shipping considerations for wireless products.

• The unit was shipped to you without the Power Module installed. Please remove the

Power Module prior to shipping the unit.

• Each Power Module contains two "C" size primary lithium/thionyl chloride batteries.

Primary lithium batteries (charged or discharged) are regulated during transportation
by the U.S. Department of Transportation. They are also covered by IATA (International
Air Transport Association), ICAO (International Civil Aviation Organization), and ARD
(European Ground Transportation of Dangerous Goods). It is the responsibility of the
shipper to ensure compliance with these or any other local requirements. Consult
current regulations and requirements before shipping.

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6.2 Plantweb Insight: Unable to load Plantweb Insight Virtual Machine

Possible cause: Intel VT-x is diabled

Recommended actions

1. Verify that the BIOS/firmware settings enable Intel VT-x and disable 'trusted
execution.'

2. Power-cycle the host if either of these BIOS/firmware settings have been
changed.

3. Power-cycle the host if you have not done so since installing VMware Player.

4. Update the host's BIOS/firmware to the latest version.

5. For more detailed information, see http://vmware.com/info?id=152.

Possible cause: System settings configuration

Recommended action

Follow the steps in the
have similar procedures.

video to resolve. Different operating systems and hardware will

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6.3 Plantweb Insight: Virtual machine displaysv--IP Address Unknown--

Possible cause: No available DHCP server to assign a valid IP address

Recommended actions

1. Ensure the Plantweb Insight machine has access to a DHCP server.

2. Check both VMware Workstation Pro™/EXSi virtual network editor settings and
the Ethernet adapter settings.

3. Contact Rosemount Customer Central if a static IP address is necessary from
the start (static IP can be configured once into the web user interface).

VMware Workstation Pro does contain a native DHCP server. When utilizing this
program, the following procedure can be followed.

If there is no DHCP server available, VMware Workstation Pro contains a native
DHCP server through its NAT connections.

a. To utilize this, load the virtual machine and set the Network Adapter to

NAT.

b. Power on the virtual machine. It will return an IP address like the

following.

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c. Type the IP address into a supported browser and begin the initial

configuration.

d. Configure a Static IP address using instructions found in Network

configuration (optional).

6.4 Plantweb Insight: OVF file error

Possible cause: Plantweb Insight virtual machine is installed in VMware vSphere
client

Recommended actions

Install the Plantweb Insight virtual machine in the VMware vSphere® Web Client or
ESXi Embedded Host Client.

6.5 Plantweb Insight: Web interface cannot be accesed

Recommended actions

1. Ping Plantweb Insight IP address to check for connection (ping is open).

2. Ensure client and Plantweb Insight are connected to the same subnet.

3. Ensure connection is through https://.

4. This could relate to a DHCP server related issue - Consult Rosemount Customer
Central.

6.6 Plantweb Insight: Web interface login continues to spin after inputting email and password

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Recommended actions

External connections that are port forwarded to the Plantweb Insight platform will
likely cause issues - if this is necessary, consult Rosemount Customer Central.

6.7 Plantweb Insight: Cannot connect to WirelessHART Gateway

Recommended actions

After navigating to System Settings > Data Source Config > Gateway Connections,
theGateway IP Address, Port (5094), and description were inputted. The Inactive box is
stillchecked.

nsure WirelessHART® Gateway is upgraded to the most recent firmware

1. E

version.

2. Ensure HART-IP UDP and HART-IP TCP are both enabled in the Gateway.

a. In the Gateway, navigate to System Setting → Protocols → Protocols

and Ports

3. Ensure Plantweb Insight has access to the WirelessHART Gateway.

a.

The Plantweb Insight machine needs to be able to see and communicate
with the Gateway.

b. Both must be on the same subnet.

c. HART-IP traffic must be allowed through the communication channel.

6.8 Plantweb Insight: Click on application logo and nothings happens

After installing applications and navigating to the homepage the user selects an
application. Nothing occurs when the user clicks on the application.

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Possible cause: Application installed is not compatible with the Plantweb Insight
version

Recommended actions

Check the compatibility matrix below. If a different application and/or platform is
required, contact Rosemount Customer Central.

6.9 Steam trap application: Asset status displays "NoData/Error" after configuration

Possible cause: The steam trap algorithm takes around 90 minutes to calculate a
status once it is configured

Recommended actions

1. Wait for 90 minutes until status populates.

2. To ensure this is the error, you may check the Device Health field and make sure
it has a “Good” status.

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6.10 Steam trap application: Asset status display "No Config"

Possible cause: Failure configuration of the required inputs

Recommended actions

More information on a “No Config” error can be viewed on the “Device Health” field of the
Asset Details.

1. Configure these required inputs for the Steam Strap Application:

• Pressure inlet

• Pressure outlet

• Line size

• Orifice size

• Trap type

2. Ensure the Rosemount Wireless Acoustic 708 Transmitter update rate is
between one minute and five minutes.

6.11 Steam trap application: Asset status in question

Use the following table to troubleshoot asset status questions. If these do not resolve the
issue, contact Rosemount Customer Central.

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Plantweb insight
asset status

Blowthrough Good • Check the outlet pressure user input. Keep in

Confirmed steam trap
status

Comments

mind this value is pertaining to the
condensate return line. If the trap is venting
to atmosphere, the pressure outlet should
be 0. Only if there is backpressure in the
condensate line should this value be greater
than 0.

• There is a possibility the steam trap is being

overused and registering a blowthrough
status due to excessive operation. This could
indicate the trap is undersize for its
application. Ensure this is not the case
before adjusting settings.

• The Rosemount 708 transmitter is indicating

a high acoustic count situation. If this is due
to background noise and not the steam trap,
there are two steps to alleviate:

— Change the steam trap configuration to

“medium” or “high” noise filter level to
account for background noise.

— Enable the “noise suppression” function

in the Rosemount 708.

Inactive

Good Blowthrough • Ensure all configuration inputs are current

Plugged/flooded Good • Ensure all configuration inputs are correct

• The Rosemount 708 transmitter is reading a

very low skin temperature of the steam pipe.
If this is incorrect, ensure the Rosemount
708 foot has flush contact to the steam pipe.

(inlet pressure, outlet pressure, etc.).

• The Rosemount 708 transmitter is reading

low acoustic counts. If this is incorrect,
ensure the Rosemount 708 foot has flush
contact to the steam pipe and ensure the
Rosemount 708 is installed according to
best practices (six inches from the inlet of
the steam trap).

(inlet pressure, outlet pressure, etc.).

• The Rosemount 708 transmitter is reading

relatively low skin temperature of the steam
pipe. If this is incorrect, ensure the
Rosemount 708 foot has flush contact to the
steam pipe.

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6.12 Pressure Relief Device Application: Numerous “No_Data/Error” events

No_Data/Error events occur when data from the Rosemount 708 is not received in
Plantweb Insight in a reasonable time interval. It is designed to indicate when there is a
loss of visibility into the operation of a pressure relief device.

The Plantweb Insight platform does provide leeway for missed updates, however, if the
Rosemount 708 update rate is close to the minimum event duration of the PRD (ex: four
second update rate for the Rosemount 708 and four second minimum event duration)
there is an increased possibility of No_Data/Error events. To reduce the frequency of these
events, lengthen the minimum event duration or shorten the Rosemount 708 update rate
(keep network best practices in mind).

Note

Rule of thumb

Minimum event duration should be four times the Rosemount 708 update rate.

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Reference Manual Steam Trap Application configuration and information

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A Steam Trap Application configuration

and information

A.1 Overview

This document provides information on set up and configuration of the Steam Trap
Application within Plantweb™ Insight.

Prior to configuring your Steam Trap Application, be sure to complete all steps in the
Plantweb Insight Quick Start Guide. Some steps in the guide will be reiterated in this
document in more detail.

A.2 Global settings

Global settings should be set before any asset configuration is completed. These settings
apply to all assets within a specific application but do not change any settings within the
Gateway or devices. Changing any of these settings can be done in the Settings tab.

Table A-1: Units of Measurement

Field Input type Description/use

Currency Drop-down selection Used for determining the currency unit of your

energy costs

Steam cost Number entry Used for calculations

Steam units Drop-down selection Used for steam cost units

Pressure units Drop-down selection Used for inlet and outlet pressure entries

Boiler fuel type Drop-down selection Used for calculations

Linear measurement units Drop-down selection Used for orifice size and pipe size entries

Boiler efficiency Number entry (0–1) Used for calculations

Table A-2: Key Performance Objectives

Field Input type Description/use

Energy loss goal Number entry Used on dashboard for energy costs gauge goal

Carbon emissions goal Number entry Used on dashboard for carbon emissions gauge

goal

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A.3 Adding assets

A.3.1 Fields of note

Pressure inlet

The inlet pressure can be tracked using a manual input, HART-IP™ variable, or OPC-UA
variable. To configure HART-IP and OPC-UA variables, follow the instructions from Adding

assets.

Orifice size

If orifice size information is not available, the table below can be used as a guide.

Table A-3: Orifice Specifications

Pressure (PSIG)

®

Line
size
(in.)

Pressure (BARG)

Line
size
(mm)

0 5 10 20 25 50 75 100 125 150 200 250

0

0.000 0.000

¼

3/8

½

¾

1

1½

1¾

2

0 0.3 0.7 1 2 3.5 5 7 8.5 11 15 20

0

0 0

5

10

15

20

0.125 0.125 0.125 0.094 0.094 0.094 0.094 0.094 0.094

0.188 0.188 0.125 0.125 0.125

0.250 0.250 0.188 0.156 0.156 0.125 0.125

0.375 0.313 0.250 0.219 0.188 0.156 0.125 0.125 0.125

0.500 0.438 0.344 0.313 0.281 0.250 0.219 0.188 0.188

0.500 0.469 0.438 0.375 0.375 0.344 0.313 0.281

0.500 0.469 0.438 0.438 0.375 0.344 0.344

0.500 0.500 0.500 0.469 0.438 0.375

3 3 3 2.5 2.5 2.5 2 2 2

5 5 4 3 3 2.5 2.5 2 2

7 7 5 4 3.5 3 3 3 2.5

10 9 7 6 5.5 5 4.5 4 3

25

40

45

50

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13 11 9 8 7.5 7 6 5.5 5

12.5 12 11 10.5 10 9 7.5 7

13 13 12 11.5 11 10 9.5 9

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Noise filter level

In noisy environments it may become necessary to filter out the surrounding noise so
sensitivity to leaking steam noise is restored. This can be accomplished by using the Noise
Filter Level advanced setting.

Temp deadband

Use Temperature Deadband settings to slow or contain state change “flipping”. Flipping
may occur when a trap is operating under “swinging” temperature conditions, including
heavy loads and rapidly modulating steam supply.

Temp rate alarm

Some critical steam systems require rapid indication of condensate accumulation. The
thermal mass of the trap and piping system introduce a significant thermal lag that can be
compensated through calculation. When Temp Rate Alarm is enabled, transition occurs
quickly.

A.4 Calculated fields

The Rosemount 708 Acoustic Transmitters update period must be between one and five
minutes due to polling and filtering considerations. The steam trap application will take at
least 90 minutes to complete its filtering and calculation cycle. During this time period,
the steam trap status will indicate “NO DATA/ERROR”.

A.4.1

Trap status

Trap state calculations are derived from ultrasonic amplitude (acoustic) and temperature
readings from the Rosemount 708 Acoustic Transmitters as well as static configuration
information. The following states are calculated.

Table A-4: State Descriptions

Value Name Description Action

0 GOOD Trap operating normally None

1 INACTIVE Trap is near room temperature None

2 UNUSED N/A N/A

3 BLOW-

THROUGH

4 NO DATA/

ERROR

Trap is within operational temperature limits and
is continuously allowing steam to escape into the
condensate return

The Rosemount 708 is not publishing data or is
publishing a fault condition

Investigate trap

Investigate Rosemount
708

5 NO CONFIG Critical user configuration information is missing Configure asset

6 OUT OF

SERVICE

(1)

7

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PLUGGED The trap is stuck in the closed position or there is

The trap is out of service (user writable) None

Investigate trap

a blockage in the trap inlet or outlet

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Table A-4: State Descriptions (continued)

Value Name Description Action

(1)

8

(1) To ensure safety, check trap temperature before performing maintenance on a cold trap.

FLOODED The trap temperature is below expected

operation limits but acoustic energy is present
(trap is operating)

Investigate trap sizing
and/or load conditions

A.4.2 Lost energy cost

When a steam trap is in a blow through state, unnecessary energy is used to produce
excess steam. There are different ways the lost energy costs can be viewed. One is a
accumulation of cost over the selected time period (8 hours, 24 hours, 1 week, 1 month, 1
year). Costs can also be viewed as an annual projection of the current state of the trap.

A.4.3

A.4.4

Emissions lost

When a steam trap is in a blow-through state, unnecessary emissions are expended to
produce excess steam. There are different ways the emissions loss can be viewed. One is a
accumulation of loss over the selected time period (8 hours, 24 hours, 1 week, 1 month, 1
year). Losses can also be viewed as an annual projection of the current state of the trap.

Device status

Table A-5: Device Status

Device health Description Action

GOOD Device operating normally None

POWER_MODULE_LOW Power module has low battery Prepare to replace

power module

POWER_MODULE_CRITICAL Power module has a critically low

battery

DEVICE_MALFUNCTION Device has a malfunction Investigate device

NO_DATA No polling data was found Investigate device

ASSET_OUT_OF_SERVICE The asset is set to out of service (user

writable)

DEVICE_NOT_FOUND The asset's device can not be found Investigate device

Replace power module

None

DEVICE_OUT_OF_SERVICE The asset's device is set to out of

service

GATEWAY_NOT_FOUND The Gateway associated with the

asset's device can not be found

GATEWAY_OUT_OF_SERVICE The Gateway associated with the

asset's device is set to out of service

NO_APP_TYPE The steam trap type is not configured Configure the steam

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None

Investigate Gateway

None

trap type

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Table A-5: Device Status (continued)

Device health Description Action

NO_O_SIZE The steam trap orifice size is not

configured

NO_L_SIZE The steam trap line size is not

configured

NO_P_IN The steam trap inlet pressure is not

configured

NO_P_OUT The steam trap outlet pressure is not

configured

UPDATE_RATE<60s The Rosemount 708 update rate is

less than 60 seconds

DATA_TOO_OLD Polling data period is longer than

anticipated

A.5 Modbus® TCP mapping

Procedure

1. There are three Modbus TCP outputs and one Modbus TCP input that are pre­defined in the steam trap app for every asset.

Configure the steam
trap orifice size

Configure the steam
trap line size

Configure the steam
trap inlet pressure

Configure the steam
trap outlet pressure

Configure the
Rosemount 708 update
rate to the
recommended 5
minutes

Investigate device

Input

Output Steam trap status (value described in Table A-4)

Output Lost energy cost

Output Emissions lost

Out of service

2. Modbus TCP registers and tags are pre-populated in Plantweb Insight and cannot be
changed.

3. Registers and codes can be found in each app by going to the app Settings (Global
Settings) and then selecting Download Modbus Mapping.

4. A csv file will open with the listed registers and tags.

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Reference Manual Pump Application configuration and information

00809-0100-4541 June 2020

B Pump Application configuration and

information

B.1 Overview

This document provides information on set up and configuration of the pump application
within Plantweb™ Insight.

Prior to configuring your pump application, be sure to complete all steps in the Plantweb
Insight Quick Start Guide. Some steps in this guide will be reiterated in this document in
more detail.

B.2 Global settings

Global settings should be set before any configuration is completed. These settings apply
to all assets within a specific application but do not change any setting within the Gateway
or devices. Changing any of these settings can be done in the Settings tab.

B.2.1

B.2.2

Overall health index goal

Overall Health Index Goal is a number entry from 0–100 percent (100 percent =
completely healthy). It is used on the dashboard for the overall health index goal indicator.

Alert weights

Select the Alert Weights button on the Settings page.

Alert weights correspond to the severity of an alert (0 least severe, 100 most severe).
Defaults values are preconfigured for the application and can be changed at any time. The
most severe alert weight will be used for the health index indication for a given pump.

Alert Weight

0–15 Good

16–50 Warning

50+ Critical

Severity

B.3 Configuring assets

To finish configuring assets, navigate to the specific asset Details page by selecting the
asset from the Asset Summary page.

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B.3.1 Capture baseline

The pump application compares the current state of a pump against a baseline. The
baseline should be captured after all pertinent measurement points are configured and
the pump is in an ideal/typical operating state.

Once these criteria are met, the admin should capture a baseline using the following steps:

Procedure

1. Select the Capture Baseline button on the Details page. See Figure B-1.

Figure B-1: Capture Baseline

2. Ensure this is the indented baseline pump condition and select Yes.

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B.3.2 Editing alerts

After the baseline is captured, the pump application will automatically set alert thresholds
and limits for measurement points and calculations. Alerts will only be enabled when the
applicable measurement points are available. Use the below fault matrix to identify which
measurement points are required for which alerts. Alerts can be disabled and thresholds
can be manually configured.

Figure B-2: Pump Fault Matrix

Procedure

1. Select the Edit Alerts button on the Details page, as shown in the figure below.

Figure B-3: Edit Alerts

2. Use the Enable check boxes to enable/disable alerts.

3. Configure alert limits by manually filling in boxes. See figure below.

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Figure B-4: Asset Alert Details

Note

Some alerts may have complex calculations that do not allow configuration.

Note

Alerts can be reset to defaults at any time using the Reset to Default button.

B.4 Calculated fields

B.4.1 Measurement point thresholds

Based on the baseline capture, the pump application will automatically configure
thresholds for measurement points (Example: low pump flow, high DP across the strainer,
etc.). These thresholds are meant to alert the user to abnormal conditions pertaining to
the pump that could affect the overall health and performance.

B.4.2

Vibration and PeakVue increase

The “increase detected” and “SPC” (statistical performance calculation) alerts for both
vibration and PeakVue are used to identify statistically relevant changes in the vibration
measurements. These calculations use statistical analysis to detect an increase in vibration
readings over a period of time.

B.4.3

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Cavitation detection

Pump cavitation is detected from a significant increase in the discharge pressure (standard
deviation) and an increase in the PeakVue parameter of the pump. If the pump vibration is
not available, the standard deviation of the discharge pressure can be used to indicate
“precavitation” with less certainty.

Reference Manual Pump Application configuration and information

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B.4.4 Pump health index

The Pump Health Index is a 0–00 percent variable determined by the severity of pump
alerts. The pump health is 100 percent if there are not active alerts. Otherwise, the pump
health is calculated based on the following equation (100 percent – highest alert weight).
Therefore, pump status and health index are correlated to the alert weights. See Table B-1
and Table B-2.

Table B-1: Pump Health Index

Health index Pump status

86–100% Good

51–85% Warning

≤50% Critical

B.4.5 Pump status

Table B-2: Pump Status

Value Pump state Description

0 GOOD Pump health > 85%

4 NO DATA/ERROR There is not enough data for the pump state to

calculate

5 NO CONFIG Baseline has not been captured for the pump

6 OUT OF SERVICE Pump is out of service (user writable)

7 WARNING Pump health is between 50% and 85%

8 CRITICAL Pump health is < 50%

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B.5 Modbus TCP mapping

There are three Modbus® Transmission Control Protocol (TCP) outputs and one Modbus
TCP input that are predefined in the pump app for every asset. See table below.

Table B-3: Modbus TCP Definitions

Modbus TCP Definition

Input Out of service

Output Pump state (value described in Table B-2)

Output Pump alert

Output Pump health

Note

Modbus TCP registers and tags are automatically populated in Plantweb Insight and
cannot be changed.

Procedure

1. Registers and codes can be found in each app by going to the app Settings (Global
Settings) then select Download Modbus Mapping.

2. A csv file will open with the listed registers and tags.

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Reference Manual Heat Exchanger Application configuration and information

00809-0100-4541 June 2020

C Heat Exchanger Application

configuration and information

C.1 Overview

This document provides information on set up and configuration of the Heat Exchanger
Application within Plantweb™ Insight.

Prior to configuring your Heat Exchanger Application, be sure to complete all steps in the
Emerson Plantweb Insight Quick Start Guide. Some steps in this guide will be reiterated in
this document in more detail.

C.2 Global settings

Global settings should be set before any configuration is completed. These settings apply
to all assets within a specific application but do not change any setting within the Gateway
or devices. Changing any of these settings can be done in the Settings tab.

C.2.1

C.2.2

Energy loss goal

Used in the dashboard for energy costs gauge goal.

Alert weights

Select the Alert Weights button on the Settings page.

Alert weights correspond to the severity of an alert (0 least severe, 100 most severe).
Defaults values are preconfigured for the application and can be changed at any time. The
most severe alert weight will be used for the health index indication for a given heat
exchanger.

Alert weight

0–15 Good

16–50 Warning

50+ Critical

Severity

C.3 Configuring assets

To finish configuring assets, navigate to the specific asset Details page by selecting the
asset from the Asset Summary page.

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C.3.1 Capture baseline

The Heat Exchanger Application compares the current state of a heat exchanger against a
baseline. The baseline should be captured after all pertinent measurement points are
configured and the heat- exchanger is in an ideal/typical operating state (usually after
cleaning).

Once these criteria are met, the admin should capture a baseline using the following steps:

Procedure

1. Select the Capture Baseline button on the Details page. See Figure C-1.

2. Ensure this is the intended baseline heat exchanger condition and select Yes.

Figure C-1: Capture Baseline

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C.3.2 Editing alerts

After the baseline is captured, the Heat Exchanger Application will automatically set alert
thresholds and limits for measurement points and calculations. Alerts will only be enabled
when the applicable measurement points are available. Use the below fault matrix to
identify which measurement points are required for which alerts. Alerts can be disabled
and thresholds can be manually configured.

Figure C-2: Heat Exchanger Fault Matrix

Procedure

1. Select the Edit Alerts button on the Details page, as shown in figure below.

Figure C-3: Edit Alerts

2. Use the Enable check boxes to enable/disable alerts

3. Configure alert limits by manually filling in boxes. See Figure C-4.

Note

Some alerts may have complex calculations that do not allow configuration.

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Figure C-4: Asset Alert Details

Note

Alerts can be reset to defaults at any time using the Reset to Default button.

C.4 Calculated fields

C.4.1 Measurement point thresholds

Based on the baseline capture, the heat exchanger application will automatically configure
thresholds for measurement points (Example: low hot side flow, high cold side DP, etc.).
These thresholds are meant to alert the user to abnormal conditions pertaining to the heat
exchanger that could affect the overall health and performance.

C.4.2

Heat duty

Heat duty is calculated using flow, temperature, heat capacity, vapor fractions, and heat of
vaporization. It can be used as an indication of the amount of heat transferred from one
fluid to another. Heat duty is calculated for both the hot and cold sides as well as a delta to
check degradation.

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C.4.3 Heat exchanger coefficient

The heat exchanger coefficient is an indication of current heat transfer coefficient.

C.4.4 Fouling factor

The current heat exchanger coefficient is compared to the baseline value to determine the
fouling factor. When the fouling rate is higher than anticipated, an alert will be triggered.

C.4.5 Lost energy cost/cost of degradation

The cost of degradation is an indication of the lost energy costs resulting from a fouled
heat exchanger.

C.4.6

C.4.7

Cleaning required indication

When multiple alarms are triggered (lost energy cost, fouling factor, dP) the “exchanger
cleaning required” alert will be shown.

Heat exchanger health index

The heat exchanger health index is a 0–100 percent variable determined by the severity of
heat exchanger alerts. The heat exchanger health is 100 percent if there are not active
alerts. Otherwise, the heat exchanger health is calculated based on the following equation
(100 percent– highest alert weight). Therefore, pump status and health index are
correlated to the alert weights. See Table C-1 and Table C-2.

Table C-1: Heat Exchanger Health Index

Health index Heat exchanger status

86–100% Good

51–85% Warning

≤ 50% Critical

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C.4.8 Heat exchanger status

Table C-2: Heat Exchanger Status

Value State Description

0 GOOD Heat exchanger health > 85%

4 NO DATA/ERROR There is not enough data for the heat exchanger state

to calculate

5 NO CONFIG Baseline has not been captured for the heat exchanger

or required inputs are not entered

6 OUT OF SERVICE Heat exchanger is out of service (user writable)

7 WARNING Heat exchanger health is between 50% and 85%

8 CRITICAL Heat exchanger health is < 50%

C.5 Modbus TCP mapping

Procedure

1. There are four Modbus® Transmission Control Protocol (TCP) outputs and one
Modbus TCP input that are predefined in the heat exchanger app for every asset.
See table below.

Table C-3: Modbus TCP Definitions

Modbus TCP Definition

Input Out of service

Output Heat exchanger state (value described on the table in section 5.8)

Output Heat exchanger alert

Output Heat exchanger health

Output Heat exchanger lost energy costs

2. Modbus TCP registers and tags are automatically populated in Plantweb Insight and
cannot be changed. The Modbus TCP port for the Heat Exchanger Application is

505.

3. Registers and codes can be found in each app by going to the app Settings (Global
Settings) and then selecting Download Modbus Mapping.

4. A csv file will open with the listed registers and tags.

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D Wireless Pressure Gauge Application

configuration and information

D.1 Overview

This document provides information on set up and configuration of the Emerson Wireless
Pressure Gauge Application within Plantweb™ Insight.

Prior to configuring your Wireless Pressure Gauge Application, be sure to complete all
steps in the Emerson Plantweb Insight Quick Start Guide. Some steps in this guide will be
reiterated in this document in more detail.

D.2 Adding devices

Pressure threshold alerts

When pressure drops below or rises above the configured limit, a pressure threshold alert
is triggered.

Low pressure warning limit

User configurable low pressure threshold. When the pressure drops below this value, a
Low Pressure Warning alert will be triggered.

High pressure warning limit

User configurable high pressure threshold. When the pressure rises above this value, a
High Pressure Warning alert will be triggered.

D.3 Calculated fields

D.3.1 Pressure status

The wireless pressure gauge application within Plantweb Insight calculates the following
pressure value (PV) states, shown below.

Table D-1: Calculated Pressure Status

Status Description

NORMAL Pressure is within the anticipated range

LOW PRESSURE WARNING Pressure is below the anticipated range

HIGH PRESSURE WARNING Pressure is above the anticipated range

OVERPRESSURE NOTIFICATION Pressure exceeded 105% of the maximum working pressure of

the device. Physical device must be reset.

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Reference Manual Air-Cooled Heat Exchanger Application configuration and information

00809-0100-4541 June 2020

E Air-Cooled Heat Exchanger

Application configuration and
information

E.1 Overview

This document provides information on set up and configuration of the Air-Cooled Heat
Exchanger Application within Plantweb™ Insight.

Prior to configuring your Air-Cooled Heat Exchanger Application, be sure to complete all
steps in the Emerson Plantweb Insight Quick Start Guide. Some steps in this guide will be
reiterated in this document in more detail.

E.2 Global settings

E.2.1

E.2.2

Global settings should be set before any configuration is completed. These settings apply
to all assets within a specific application but do not change any setting within the Gateway
or devices. Changing any of these settings can be done in the Settings tab.

Overall health index goal

Overall Health Index Goal is a number entry from 0–100 percent (100 percent =
completely healthy). It is used on the dashboard for the overall health index goal indicator.

Alert weights

Select the Alert Weights button on the Settings page.

Alert weights correspond to the severity of an alert (0 least severe, 100 most severe).
Defaults values are preconfigured for the application and can be changed at any time. The
most severe alert weight will be used for the health index indication for a given air-cooled
heat exchanger.

Alert weight

0–15 Good

16–50 Warning

50+ Critical

Severity

E.3 Configuring assets

To finish configuring assets, navigate to the specific asset Details page by selecting the
asset from the Asset Summary page.

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E.3.1 Capture baseline

The Air-Cooled Heat Exchanger Application compares the current state of a heat
exchanger against a baseline. The baseline should be captured after all pertinent
measurement points are configured and the air-cooled heat exchanger is in an ideal/
typical operating state (usually after cleaning).

Once these criteria are met, the admin should capture a baseline using the following steps:

Procedure

1. Select the Capture Baseline button on the Details page. See Figure E-1.

2. Ensure this is the indented baseline air-cooled heat exchanger and select Yes.

Figure E-1: Capture Baseline

E.3.2

64 Emerson.com/Plantweb

Editing alerts

After the baseline is captured, the Air-Cooled Heat Exchanger Application will
automatically set alert thresholds and limits for measurement points and calculations.
Alerts will only be enabled when the applicable measurement points are available. Use the
below fault matrix to identify which measurement points are required for which alerts.
Alerts can be disabled and thresholds can be manually configured.

Reference Manual Air-Cooled Heat Exchanger Application configuration and information

00809-0100-4541 June 2020

Figure E-2: Air-Cooled Heat Exchanger Fault Matrix

Procedure

1. Select the Edit Alerts button on the Details page, as shown in Figure E-3.

Figure E-3: Edit Alerts

2. Use the Enable check boxes to enable/disable alerts.

3. Configure alert limits by manually filling in boxes. See Figure E-4, as an example.

Note

Some alerts may have complex calculations that do not allow configuration.

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Figure E-4: Asset Alert Details

Note

Alerts can be reset to defaults at any time using the Reset to Default button.

E.4 Calculated fields

E.4.1 Measurement point thresholds

Based on the baseline capture, the Air-Cooled Heat Exchanger Application will
automatically configure thresholds for measurement points (e.g. high vibration, low
process flow, etc.). These thresholds are meant to alert the user to abnormal conditions
pertaining to the air-cooled heat exchanger that could affect the overall health and
performance.

E.4.2

Reverse fan suggestions

If the inlet air temp falls below the low temperature inlet threshold (stop), a stop fan
suggestion alert will be triggered.

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E.4.3 Stop fan operation suggestion

If the inlet air temp falls below the low temperature inlet threshold (stop), a stop fan
suggestion alert will be triggered.

E.4.4 Fouling detected

If the differential temperature of the air temperature falls below the minimum differential
temperature, a fouling alert will be triggered.

E.4.5 Excessive cooling

If the differential temperature of the process fluid exceeds the maximum differential
temperature, an excessive cooling alert will be triggered.

E.4.6

E.4.7

E.4.8

Louver defect

A mismatch between the implied and actual louver position can imply a louver mechanical
defect. If both variables are available, a comparison between the two will be performed.

Pitch defect

A mismatch between the implied and actual louver position can imply a pitch actuator
mechanical defect. If both variables are available, a comparison between the two will be
performed.

Air-cooled heat exchanger health index

The air-cooled heat exchanger health index is a 0–100 percent variable determined by the
severity of pump alerts. The air-cooled heat exchanger health is 100 percent if there are
not active alerts. Otherwise, the air-cooled heat exchanger health is calculated based on
the following equation (100 percent – highest alert weight). Therefore, air-cooled heat
exchanger status and health index are correlated to the alert weights.

Table E-1: Air-Cooled Heat Exchanger Health Index

Health index Air-cooled heat exchanger status

86–100% Good

51–85% Warning

≤ 50% Critical

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E.4.9 Air-cooled heat exchanger status

Value State Description

0 GOOD Air-cooled heat exchanger health >85%

4 NO DATA/ERROR There is not enough data for the air-cooled heat

exchanger state to calculate

5 NO CONFIG Baseline has not been captured for the air-cooled heat

exchanger

6 OUT OF SERVICE Air-cooled heat exchanger is out of service (user

writable)

7 WARNING Air-cooled heat exchanger health is between 50 and

85%

8 CRITICAL Air-cooled heat exchanger health is <50%

E.5 Modbus TCP mapping

There are four Modbus® Transmission Control Protocol (TCP) outputs and one Modbus
TCP input that are predefined in the Air-Cooled Heat Exchanger Application for every
asset. See table below.

Table E-2: Modbus TCP Definitions

Modbus TCP Definition

Input Out of service

Output Air-Cooled heat exchanger state (value described in #unique_145/

unique_145_Connect_42_table_nqc_qlz_4hb)

Output Air-Cooled Heat Exchanger alert

Output Air-Cooled Heat Exchanger health

Note

Modbus TCP registers and tags are automatically populated in Plantweb Insight and
cannot be changed.

Procedure

1. Registers and codes can be found in each app by going to the app Settings (Global
Settings) and then selecting Download Modbus Mapping.

2. A csv file will open with the listed registers and tags.

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Reference Manual Pressure Relief Device (PRD) Application configuration and information

00809-0100-4541 June 2020

F Pressure Relief Device (PRD)

Application configuration and
information

F.1 Overview

This document provides information on set up and configuration of the Pressure Relief
Device Application within Plantweb™ Insight.

Prior to configuring your Pressure Relief Device Application, be sure to complete all steps
in the Emerson Plantweb Insight Quick Start Guide. Some steps in the guide will be
reiterated in this document in more detail.

F.2 Global settings

Global settings should be set before any asset configuration is completed. These settings
apply to all assets within a specific application but do not change any settings within the
Gateway or devices. Changing any of these settings can be done in the Settings tab.

Table F-1: Unit of Measurement

Field Input type Description/use

Currency Drop-down selection Used for determining the currency unit of

production costs

Gas units Used for calculations

Pressure units Used for pressure inlet and set pressure

entries

Temperature units Used for gas temperature entry

Linear measurement units Used for orifice size entry

Table F-2: Key Performance Objectives

Field Input type Description/use

Number of releases Number entry Used on dashboard for number of releases

horseshoe goal

Total release duration goal dd:hh:mm Used on dashboard for release duration

horseshoe goal

Lost emissions goal Number entry Used on dashboard for lost emissions

horseshoe goal

Lost product cost goal Used on dashboard for lost product cost

horseshoe goal

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F.3 Adding assets

F.3.1 Add an asset

Fields of note

Temperature consideration

If enabled, temperature will be considered when determining whether a PRD is releasing.
This can be used when multiple PRDs are in close proximity. This should be activated for
situations such as shared headers.

F.4 Baseline

F.4.1 Capturing baseline

Once assets are configured within the Pressure Relief Device application the user needs to
complete a baseline. The baseline is used to characterize background noise from the PRD
surroundings. To capture a baseline, first ensure the PRD does not release for the extent of
the baseline. This allows the application algorithm to correctly identify and characterize
releases. If a release does occur, the baseline can be stopped and restarted or can be
deleted later. To capture a baseline, complete the following steps:

Procedure

1. Navigate to Asset Summary tab and select Baseline button.

2. Under Awaiting Baseline section, select a baseline time frame for all assets or
individually for each asset.

Note

The longer the baseline, the more accurate the release algorithm. Allowing the
baseline to run longer helps characterize background noise to its full extent.

3. Select the baseline button for each individual asset, or select baseline all to run all
baselines.

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Figure F-1: Baseline Page

The baseline page shows the user's progress through the baseline process.

F.4.2

Selecting minimum event duration

Once baselines are completed, the user must select a minimum event duration. The
minimum event duration is the quickest release the PRD application will detect. For
example, if the user is only receiving data every eight seconds from the acoustic
transmitter, it is impossible to detect to a four-second release. A rule of thumb is to
multiply the Rosemount 708 Acoustic Transmitter update rate by four to get the shortest
available release length. To select a minimum event duration, complete the following
steps:

Procedure

1. Navigate to Asset Summary tab and select Baseline button.

2. Under Baseline Complete section, select the minimum event duration individually for
each asset or select the Minimum for All button.

Note

Selecting a longer minimum event duration increases the confidence interval of the
algorithm by allowing it to analyze more data over a possible release.

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Figure F-2: Baseline Complete

F.5 Calculated fields

F.5.1 PRD status

PRD state calculations are derived from ultrasonic amplitude (acoustic) readings from the
Rosemount 708 Acoustic Transmitters and the built-in Plantweb Insight algorithm. The
following states are calculated.

Table F-3: State Descriptions

Value Name Description Action

0 NORMAL

OPERATION

1 RELEASE Plantweb Insight has recognized a potential

4 NO DATA/

ERROR

5 NO CONFIG Critical user configuration information is

6 OUT OF

SERVICE

7 BASELINE_

NEEDED

PRD operating normally None

PRD release

The Rosemount 708 is not publishing data or
is publishing a fault condition

missing

The PRD is set to out of service (user
writable)

PRD Asset it configured and is waiting for the
user to prompt a baseline

Investigate event log
and/or PRD

Investigate Rosemount
708

Configure asset

None

Run baseline function
(see Trap status)

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Table F-3: State Descriptions (continued)

Value Name Description Action

8 CAPTURING_B

ASELINE

9 AWAITING_

EVENT_
DURATION

F.5.2 Emissions loss

When a PRD is releasing, excess emissions are lost. The emissions loss value represents the
total aggregated emissions due to releasing PRDs over the selected time period.

F.5.3

F.5.4

Lost production cost

When a PRD is releasing, production materials may be lost. The lost production costs value
represents the total aggregated production loss due to releasing PRDs over the selected
time period.

Device status

Device health Description Action

GOOD Device operating normally None

POWER_MODULE_LOW Power module has a low battery Prepare to replace

Baseline is being captured None

Baseline is complete and asset is awaiting a
minimum event duration to be selected

Select minimum event
duration (see Lost

energy cost)

power module

POWER_MODULE_CRITICAL Power module has a critically low

battery

DEVICE_MALFUNCTION Devide has a malfunction Investigate device

NO_DATA No polling data was found

DEVICE_NOT_FOUND The asset’s device cannot be found

DEVICE_OUT_OF_SERVICE The asset's device is set to out of

service

GATEWAY_NOT_FOUND The Gateway associated with the

asset’s device cannot be found

GATEWAY_OUT_OF_SERVICE The Gateway associated with the

asset’s device is set to out of service

Replace power module

None

Investigate Gateway

None

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F.6 Modbus TCP mapping

Procedure

1. There are three Modbus® TCP outputs and one Modbus TCP input that are pre­defined in the app for every asset.

Modbus TCP Definition

Input Out of service

Output PRD status (value described in Table F-3)

Lost energy cost

Emissions lost

2. Modbus TCP registers and tags are pre-populated in Plantweb Insight and cannot be
changed.

3. Registers and codes can be found in each app by going to app Settings (Global
Settings) then select Download Modbus Mapping.

74 Emerson.com/Plantweb

Reference Manual Cooling Tower Application configuration and information

00809-0100-4541 June 2020

G Cooling Tower Application

configuration and information

G.1 Overview

This document provides information on set up and configuration of the Cooling Tower
Application within Plantweb™ Insight.

Prior to configuring your Cooling Tower Application, be sure to complete all steps in the
Emerson Plantweb Insight Quick Start Guide. Some steps in this guide will be reiterated in
this document in more detail.

G.2 Global settings

Global settings should be set before any configuration is completed. These settings apply
to all assets within a specific application but do not change any setting within the Gateway
or devices. Changing any of these settings can be done in the Settings tab.

G.2.1

G.2.2

Overall Health Index Goal

Overall Health Index Goal is a number entry from 0-100 percent (100% = completely
healthy). It is used on the dashboard for the overall health index goal indicator.

Alert weights

Select the Alert Weights button on the Settings page.

Alert weights correspond to the severity of an alert (0 least severe, 100 most severe).
Defaults values are preconfigured for the application and can be changed at any time. The
most severe active alert weight will be used for the health index indication for a given
cooling tower. See below table.

Alert weight

0-15 Good

16-50 Warning

50+ Critical

Severity

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G.3 Adding assets

Fields of note

Asset link

The Cooling Tower application links to other Plantweb Insight applications to provide a
holistic view into the Cooling Tower health. The Cooling Tower application can link to
assets within both the Cooling Tower and ACHE (fan) applications. To accomplish this, use
the following instructions.

Procedure

1. Navigate to the New Asset page.

2. Under the Asset Link section, select the “+” button for the corresponding asset
(recirculation Cooling Tower, supply Cooling Tower, or fan).

3. Type in the asset tag and select the asset.

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G.4 Configuring assets

To finish configuring assets, navigate to the specific asset Details page by selecting the
asset from the Asset Summary page.

G.4.1 Capture baseline

The Cooling Tower application compares the current state of a Cooling Tower against a
baseline. The baseline should be captured after all pertinent measurement points are
configured and the Cooling Tower is in an ideal/typical operating state. Once these criteria
are met, the admin should capture a baseline:

Procedure

1. Select the Capture Baseline button on the Details page.

2. Ensure this is the intended baseline Cooling Tower condition and select Yes.

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G.4.2 Editing alerts

After the baseline is captured, the Cooling Tower application will automatically set alert
thresholds and limits for measurement points and calculations. Alerts can only be enabled
when the applicable measurement points are available. Use the below fault matrix to
identify which measurement points are required for which alerts.

Alerts can be disabled and thresholds can be manually configured.

Procedure

1. Select the Alerts button on the Details page.

2. Use the Enable check boxes to enable/disable alerts.

3. Configure alert limits by manually filling in boxes (some alerts may have complex
calculations that do not allow configuration).

Note

Alerts can be reset to defaults at any time using the Reset to Default button.

G.5 Calculated fields

G.5.1 Measurement point thresholds

Based on the baseline capture, the Cooling Tower application will automatically configure
thresholds for measurement points (ex: low flow, high pH, etc.). These thresholds are
meant to alert the user to abnormal conditions pertaining to the cooling tower that could
affect the overall health and performance.

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G.5.2 Efficiency

Plantweb Insight uses temperature throughout the a water cycle to determine the
efficiency of the cooling tower.

G.5.3 Cooling Tower health index

The Cooling Tower health index is a 0-100 percent variable determined by the severity of
cooling tower alerts. The Cooling Tower Health is 100 percent if there are not active alerts.
Otherwise, the Cooling Tower health is calculated based on the following equation (100
percent – highest alert weight). Therefore, cooling tower status and health index are
correlated to the alert weights.

Table G-1: Cooling Tower Health Index

Health index Cooling Tower status

86–100% Good

51–85% Warning

≤ 50% Critical

G.5.4 Cooling Tower status

Table G-2: Cooling Tower Status

Value State Description

0 GOOD Cooling Tower health > 85%

4 NO DATA/ERROR There is not enough data for the Cooling Tower state to

5 NO CONFIG Baseline has not been captured for the Cooling Tower

6 OUT OF SERVICE Cooling Tower is out of service (user writable)

7 WARNING Cooling Tower health is between 50% and 85%

8 CRITICAL Cooling Tower health is less than 50%

G.6 Modbus TCP mapping

Procedure

1. There are four Modbus® Transmission Control Protocol (TCP) outputs and one
Modbus TCP input that are predefined in the Cooling Tower Application for every
asset. See table below.

Table G-3: Modbus TCP Definitions

calculate

Modbus TCP Definition

Input Out of service

Output Cooling tower state (value described on the table in section 5.8)

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Table G-3: Modbus TCP Definitions (continued)

Modbus TCP Definition

Output Cooling tower alert

Output Cooling tower health

Output Cooling tower lost energy costs

2. Modbus TCP registers and tags are automatically populated in Plantweb Insight and
cannot be changed. The Modbus TCP port for the Cooling Tower Application is 508.

3. Registers and codes can be found in each app by going to the app Settings (Global
Settings) then select Download Modbus Mapping.

4. A csv file will open with the listed registers and tags.

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Reference Manual Network Management Application configuration and information

00809-0100-4541 June 2020

H Network Management Application

configuration and information

H.1 Overview

This document provides information on set up and configuration of the Network
Management application within Plantweb™ Insight.

Prior to configuring the application, be sure to complete all steps in the Emerson Plantweb
Insight Quick Start Guide. Some steps in the guide will be reiterated in this document in
more detail.

H.2 Global settings

Global settings should be in place before any application configuration is completed.
These settings apply to all networks within the application but do not change any settings
within the Gateway or devices. Changing any of these settings can be done in the Settings
tab.

H.2.1

Alert weights

Alert weights correspond to the severity of an alert (informational, warning, critical).
Defaults values are preconfigured for the application and can be changed at any time.
Alerts from the Network Management application come from the Gateway Syslog server.
This Syslog server must be connected to Plantweb Insight. To do so: navigate to the
Gateway user interface System Settings > Logging page. The Plantweb Insight IP address
should be inputted as the Remote Server IP address. Other settings should match below:

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H.2.2 Calculated fields

Network status

Network Status is based on a pre-defined network reliability calculation. This is different
than the reliability displayed in Gateway web page.

Name

GOOD Operating normally None

WARNING Network reliability is below best

CRITICAL Network reliability is severely below best

Description Action

practices.

practices.

Investigate Network Details for areas of
improvement

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Device status

Device status is based on the reliability of the device.

Name Description Action

GOOD Operating normally None

H.2.3

PROBLEM Device reliability is below

expected.

UNREACHA
BLE

Device has dropped off the
network.

Investigate Network Details and diagram for areas of
improvement

Locate device to troubleshoot. Possible power module
replacement

Network load index

Based on the network load of each Gateway. Results are categorized into high, medium,
and low load networks.

Gateway best practices (details page)

Total live devices

Each network should contain at least five active devices.

Gateway neighbors

25 percent of active devise should be direct gateway neighbors.

Device neighbors

Every device should have at least three neighbors with 70 percent path stability or higher.

Hops (fast sampling)

Fast sampling devices (eight-second update rate or faster) should have fewer than two
hops to the gateway

Hops (regular sampling)

Regular sampling devise (more than eight-second update rate) should have fewer than
seven hops to the Gateway.

H.2.4

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Network diagram

A network diagram for each network will be available in the Network Management
Application. The following navigation tools are available.

Drag and drop

Select and hold a device or gateway to move around the diagram

Device details

Hover over a device to see more information (device name, device type, etc.)

Network Management Application configuration and information Reference Manual

June 2020 00809-0100-4541

Device neighbors

Double click a device to highlight the device's neighbors. Double click again on the device
to display the normal view.

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Reference Manual Power Module Application configuration and information

00809-0100-4541 June 2020

I Power Module Application

configuration and information

I.1 Overview

This document provides information on set up and configuration of the Power Module
Management application within Plantweb™ Insight.

Prior to configuring the application, be sure to complete all steps in the Emerson Plantweb
Insight Quick Start Guide. Some steps in the guide will be reiterated in this document in
more detail.

I.2 Global settings

Global settings should be in place before any Power Module configuration is completed.
These settings apply to all Power Modules within this application but do not change any
settings within the Gateway or devices. Changing any of these settings can be done in the
Settings tab.

I.2.1

I.2.2

Estimated remaining life

The estimated remaining life configuration is used to set the second dashboard donut.

Estimated total lifespan

The estimated total lifespan configuration is used to set the third dashboard donut.

I.3 Adding power modules

I.3.1 Add power modules

Use this method to add power modules with default settings.

Procedure

1. Navigate to Power Module Summary tab and select Add Power Modules button. The
Power Module Configuration will appear.

2. Select Power Modules to add then select Add Selected button or select Add All
button.

3. Select Save and OK.

4. After adding power modules, ensure the installation date is correct. This field is
used for calculations and should be set to the date the power module was installed.

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Calculated fields

Power module status

Power module status is determined using the supply voltage symptoms.

Name Description Action

GOOD Operating normally None

LOW Device is in a low power condition. Replace power module

CRITICAL Device is in a critical power condition.

Estimated remaining life

Based on the conditions of the power module and the installation date, the remaining
estimated life of the power module can be determined. This is a high-level estimate and
should be treated as such, but can provide an indication for maintenance planning.

Estimate total lifespan

Based on the current configuration of the device (update rate, etc.), a total lifespan can be
estimated. This is a high-level estimate designed to notify the users of power modules that
will need to be replace frequently.

Note

Whenever new power modules are installed, the user must configure the device as such.
To do so, reference the specific device manual. This process can be accomplished using a
Field Communicator or device manager (e.g. Service Tools → Maintenance → Other →
Install New Power Module)

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Reference Manual Inline Corrosion application configuration and information

00809-0100-4541 June 2020

J Inline Corrosion application

configuration and information

J.1 Overview

This document provides information on set up and configuration for the Inline Corrosion
application within Plantweb™ Insight.

Prior to configuring your inline corrosion application, be sure to complete all steps in the
Emerson Plantweb Insight Quick Start Guide. Some steps in this guide will be reiterated in
this document in more detail.

J.2 Global settings

The global settings should be in place before any internal corrosion monitoring device
configuration is completed. These settings apply to all installed corrosion monitoring
devices within the application and do not change the settings within the gateway or
devices. Changing any of these settings can be done in the Settings tab.

J.2.1

Default thresholds

Each new device created in the application will have defaulted thresholds, that further can
be changed for each device according to its process requirements.

In the Threshold Tab, the user can setup the threshold values for an alert to be triggered in
the application. The thresholds are:

• Low Battery Level: An alert is triggered when the battery reaches the pre-defined

voltage level, notifying the user that the device or tag needs a battery replacement.

• Probe Device Lifespan: An alert is triggered when the probe reaches the pre-defined

lifespan, notifying the user that the device or tag needs a probe replacement.

• Fluid Corrosion Rate Limit: An alert is triggered when the process corrosivity level

reaches the pre-defined limit, notifying the user.

• No Data: An alert is triggered when no data is received from the transmitter within the

time set in this field.

Table J-1: Defaulted Thresholds

Category Unit Min Max

Low battery level

Probe lifespan

Corrosivity rate

Volts 5.5 7 6

% of half the
thickness of the
element

mm/year 0.0125 0.25 0.25

0 100 85

Defualted
thresholds

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Table J-1: Defaulted Thresholds (continued)

Category Unit Min Max

No data interval

The user can also select if the defaulted thresholds shall be used or not, to trigger an alert
by clicking in the Enable button on the right side of the threshold table.

Click Update to save threshold settings.

Figure J-1: Global Settings-Default Thresholds

Minutes 15 4320 480

Defualted
thresholds

J.2.2 Adding sites

Sites are used in the application for tracking the primary location where the inline
corrosion monitoring device is installed. The user can add as many Sites as required.

Suggested Sites can be units, systems or parts of the customer’s plant. For example, in a
refinery plant, a common site would be “Crude Oil Distillation Unit (CDU)”, which has
various internal locations that will be further configured in the Locations Tab in the Global
Settings.

To add a Site, navigate to the Sites tab then click on the Add Site button.

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Figure J-2: Global Settings-Sites Tab

In the Site adding screen, the user shall name the Site and include a short Site description
for internal reference. Click Save to add a site.

J.2.3

Figure J-3: Global Settings-Site Adding Screen

Adding locations

After adding the site(s), the user can add the Locations inside of each site to specify with
more details where the Inline Corrosion Monitoring Device is located. Following the
previous example, in a refinery plant, a common site would be “Crude Oil Distillation Unit
(CDU)” and a common Location would be “Outlet Line of the Distillation Tower”. Each site
can have as many locations as required.

To add a Location, navigate to the Locations tab then click on the Add Location button.

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Figure J-4: Global Settings-Locations Tab

In the location adding screen, the user shall select from a drop-down list in the respective
site that this location is part of. After selecting the site, the user shall name the location
and include a short location description for internal reference, for example; the line
number or P&ID. Click save to add Location.

Figure J-5: Global Settings-Location Adding Screen

J.3 Adding devices

To add a Corrosion Monitoring Device in the application, navigate to the Device Summary
tab and click the Add a Device button.

Figure J-6: Device Summary Screen

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When clicking the button, an Add a Device Screen will appear. For each corrosion
monitoring device, the user shall input the required information regarding location details,
probe details, instrument details, installation details, and thresholds for the Device being
added. The user is required to select from a drop-down menu or manually fill in all required
fields. Click Save to add the Device.

Figure J-7: Add a Device Screen

J.3.1 Location details

In the location details table, the user shall setup the identification information about the
corrosion monitoring device. The location details include:

• Device Tag: The Device Tag refer to the unique identification number configured in the

device WirelessHART settings during the instrument commissioning. It is the Long Tag
of each instrument that is communicating with the gateway. The user shall select the
correct Device Tag identification number from a drop down menu, respective of the
device being added in the application. The user can manually change the Tag name if
required directly in the gateway or using a handheld or AMS.

• Site: Select the applicable site from the drop-down list containing all the Sites

previously added in the Global Settings (see Adding sites).

• Location: The Location inside of the Site where the tag is installed. Select the Location

from the drop-down menu containing all the Locations of the selected Site, previously
added in the Global Settings (see Adding locations).

• Location Details: This field will show the Location description previously added when

adding the Location. (see Adding locations).

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J.3.2 Probe details

In the Probe Details table, the user shall setup the details of the corrosion probe being
used for the Device or Tag that is being added. The probe details include:

• Type of Probe: Select from a pre-defined drop-down menu, the technology type of the

probe, that can be: Electrical Resistance (ER) or Linear Polarization Resistance(LPR) with 2
or 3 electrodes.

• Pressure Load: Select the probe's pressure design probe from the drop-down menu;

Low Pressure Design (also known as Retractable Type) or High Pressure Design (also known
as Retrievable Type).

• Type of Instrument: Select the type of instrument being used from the drop-down

menu for the tag that is being added.

• Element Thickness: Input the sensing Element Thickness of the probe. Only applicable

if ER probes type is selected.

• Model Code: Recommended to add model code for future reference.

When type of Probe and Pressure Load are selected, a reference picture will be shown in
the upper-right side of the Add a Device Screen.

J.3.3

J.3.4

Instrument details

In the Instrument Details table, the user shall set up the details of the instrument being
used for the tag that is being added. The instrument details include:

• Manufacturer: Emerson. This field cannot be edited.

• Model: Input the transmitter model code

• Serial Number: Input the transmitter serial number

Installation details

In the Installation Details table, the user shall set up the details of the installation of the
corrosion probe. The installation details include:

• Installation Date: The date when the corrosion probe was installed.

• Integration Period: The time expected for the corrosion probe to adapt to the process

fluids for the reading to stabilize. The integration period is fixed at 7 days.

• Add a reason for why the probe was installed.

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J.3.5 Tesholds for notifications

When adding a device, the user can choose to use the Default Thresholds (see Default

thresholds) or to set up specific Thresholds for the tag being added. To change the

Thresholds, the user shall click on the check-box on the left side of the table and add the
desired values.

Figure J-8: Add Device Screen-Thresholds for Notifications

The user can select to trigger alerts based on the specific threshold values by clicking on
the right sliding bars.

J.3.6

Device notes

Each tag has a free-text field on the lower right side of the Add a Device Screen where the
user can add any important note related to the specific Tag. Suggested information that
can be added in this field are, for example, the probe installation position (6 or 12 o’clock),
the monitoring position (top of line, middle of line, bottom of line), process connection
type (flanged, threaded or flareweld, etc.)

Figure J-9: Add a Device Screen - Notes

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J.4 Dashboard user interaction

The Plantweb Insight Inline Corrosion application is designed for continuous analysis and
corrosion monitoring trends for installed wireless corrosion probes. The application
delivers insight to instrument health and provide alerts on pre-set thresholds for high
corrosivity, probe life-span, low battery level and more. An intuitive heatmap is displayed
with intelligence on corrosivity of fluid levels based on the NACE standard. (Ref. NACE
SP0775-2013).

J.4.1 KPIs

The Inline Corrosion application dashboard features a 3 key performance indicators (KPI)
section for easy visualization of the user’s asset health. The 3- KPI section gives the user an
insight of:

• Corrosivity of Fluids: The left icon on the dashboard classifies the devices that are

sensing different levels of corrosivity.

• Device Status: The middle icon on the dashboard provides information related to

device health. The devices that are not functioning will be shown in this icon.

J.4.2

• Alert: The right icon on the dashboard shows the number of alerts on-going.

Heat map interaction

In the right-upper side of the heat map, the user can select to show data of three different
time periods: 1 Week, 1 Month or 3 Months.

Figure J-10: Inline Corrosion Dashboard

The corrosivity levels shown in the heat map are classified based on the international
standard NACE SP0775-2013.

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Table J-2:

Color coding Level Corrosion rate

Gray Low <0.025 mm/year; <1

mpy

Yellow Moderate 0.025 to 0.12 mm/

year; 1 to 5 mpy

Orange High 0.13 to 0.25 mm/year;

5 to 10 mpy

Red Severe >0.25 mm/year; >10

mpy

J.4.3 Alert log

In the dashboard, the user can see the last five recent alerts by clicking on the Log button
on top of the heat map.

Figure J-11: Alert Log

J.5 Device summary user interaction

In the Device Summary tab, the user has access to all the corrosion monitoring devices
being monitored by the application.

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Figure J-12: Device Summary Tab

The Device Summary tab brings the following information of each tag:

• Device tag: The Device tag refer to the unique identification number configured in the

device WirelessHART settings during the instrument commissioning. It is the long tag
of each instrument that is communicated to the Gateway. The user shall select for each
device being add into the application the correct Device tag from a drop-down list
containing all tags received from the Gateway.

• Site: Select the applicable site from a drop-down list containing all the Sites previously

added in the Global Settings (see Adding sites).

• Location: The Location is within the respected Site where the tag is installed. The user

can select the Location from a drop-down menu containing all the Locations of the
selected Site, previously added in the Global Settings (see Adding locations).

J.5.1

Device Status

•

Description of Probe

•

Corrosivity

•

Corrosivity Level

•

(see Table J-2).

Alert

•

•

•

•

•

•

: Indicates if the tag has one or more on-going alerts.

Alert Start Date

Alert Duration

Flag

: The tag can be flagged in the event of highlighting the importance of an event for

that specific tag.

Notes

: The icon shows if the tag has a note. (see Device notes).

Actions

button or to Delete the Device by clicking on the Delete button. (see Device details and

Delete device).

: Indicate the status of the tag instrument (working or not-working).

: Indicates the type of corrosion probe being used within the tag.

: The last value measured by the tag.

: Indicates in what level of corrosivity which the tag is being classified.

: Indicates what is the starting date of the last on-going Alert.

: Indicates for how long the last on-going Alert is active.

: In this column the user can open the Device Detail Screen by clicking on the Edit

Export device summary

The user can export the entire device summary in .xlsx or CSV file by clicking on the Export
button on top of the device table.

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Figure J-13: Device Summary Export Button

J.5.2 Device details

The user can view all the details of a corrosion monitoring device by clicking on the tag
number.

The Device Screen will be open, and the user can see the summary of the device and the
setup information.

Figure J-14: Device Screen

The user can edit the device parameters from the same screen when a probe is replaced, in
order to keep traceability of any changes for that specific tag.

When a change has been made, select the date and insert reason for the change before
clicking the Update button.

J.5.3

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Delete device

The admin user can delete a corrosion monitoring device if required by clicking in the
Delete button on the right side of the device table or by clicking the Delete button on top
of the device screen.

Note

When a device is deleted, the configuration and history of the tag is lost.

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J.6 Event log user interaction

The Event Log table shows the alert history of all the corrosion monitoring devices within
the application. In this screen the user has access to up to 1 year of alerts history, that can
be filtered by different time periods: Last 8 Hours, Last 24 Hours, Last 1 Week, Last 1 Month
or Last 1 Year.

Figure J-15: Event Log

J.6.1

J.6.2

Each event will be logged with an Alert Type, Event Start Date, Event End Date and Duration
of the vvent.

Alerts type

The inline corrosion application provide five types of alerts, these are sorted based on
priority. (The top alert has highest priority):

• No Data: This alert is triggered when a device is not sending data for a period longer

than set Thresholds (see Default thresholds).

• Corrosivity level exceeded: This alert is triggered when a device is measuring

Corrosion rates above the limit setup in the Thresholds (see Default thresholds).

• Low Battery: This alert is triggered when a device’s battery show voltage below the

limit setup in the Thresholds (see Default thresholds).

• Probe Lifespan: This alert is applicable only for ER probes. The alert is triggered when

the probe lifespan is below the limit setup in the Thresholds (see Default thresholds).

• No Alert: A device that does not have any alerts triggered will show up in this category.

If all probes have a triggered alert, this field will be hidden.

Acknowledge function

An alert that is triggered in the event log indicates that a possible action is required from
the user or personnel responsible for the corrosion monitoring devices, and for actions
tracking purposes the application allows the user to acknowledge the alert.

The user may click in the Acknowledge check-box at the Event log table when an action is
starting for fixing the alert. When clicking the check-box, the Acknowledge details screen

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will appear, where the user can see details about the alert and allows the user to input
valuable information about the actions being taken.

Figure J-16: Acknowledge Details Screen

The user can still acknowledge an alert that ended in order to include details about the
actions taken to fix the alert.

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2020

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