Reference Manual
00809-0100-4765, Rev. AB
April 2016
Rosemount™ 8732EM EtherNet/IP™ Module
Reference Manual
00809-0100-4765, Rev. AB
Contents
1Section 1: Introduction
2Section 2: Installation
Table of Contents
April 2016
1.1 About the Rosemount™ 8732EM EtherNet/IP™ Module . . . . . . . . . . . . . . . . . . . . . 1
1.1.1 Functional overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.2 Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1.3 External view of device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1.4 Default web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2.2 Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2.3 Final steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3Section 3: Basic Network Configuration
3.1 TCP/IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1.1 IP access control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Modbus
®
serial network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4Section 4: Rosemount™ Web Server
4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.2 General access information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.2.1 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.2.2 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3 Rosemount web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.3.1 Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5Section 5: Troubleshooting
5.1 LED display indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
5.2 Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
5.3 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5.4 Return policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5.4.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table of Contents
5.4.2 New and unused equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5.4.3 Used equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
i
Table of Contents
April 2016
AAppendix A: Connector Pin Assignments
BAppendix B: Device Profile
Reference Manual
00809-0100-4765, Rev. AB
A.1 Ethernet connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
A.2 Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
A.3 Ethernet Config Tool connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
A.3.1 Configuration cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
A.3.2 RJ-11 (EtherNet/IP
A.3.3 DBF9 (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
A.4 Modbus
A.4.1 Bias resistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
A.4.2 Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
A.4.3 Pin assignments (EtherNet/IP Module). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
A.5 Typical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
®
serial network interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
™
Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
B.1 Object classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
B.2 Object details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
B.2.1 Identity Object, Class 01h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
B.2.2 Message Router, Class 02h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B.2.3 Assembly Object, Class 04h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B.2.4 Port Object, Class F4h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
B.2.5 TCP/IP Interface Object, Class F5h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
B.2.6 Ethernet Link Object, Class F6h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
B.2.7 Diagnostic Object, Class AAh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B.2.8 Parameter Data Input Mapping Object, Class B0h . . . . . . . . . . . . . . . . . . . 28
B.2.9 Parameter Data Output Mapping Object, Class B1h . . . . . . . . . . . . . . . . . 29
B.3 I/O data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
B.3.1 Input assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
B.3.2 Output assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
B.3.3 Input parameters—explicit data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
B.3.4 Output parameters—explicit data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
B.4 Get and Set services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
B.4.1 Get Attribute Single service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
B.4.2 Set Attribute Single service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
B.5 Data types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
B.6 Codes and integer values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
ii
Table of Contents
Reference Manual
00809-0100-4765, Rev. AB
CAppendix C: Specifications
Table of Contents
April 2016
C.1 Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.1.1 Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.1.2 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
C.2 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.2.1 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
C.2.2 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.3 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.3.1 Relative humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
C.3.2 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
C.4 Regulatory compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
C.4.1 EMC compliance (CE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
C.4.2 UL/c-UL compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
C.4.3 Galvanic isolation on Modbus serial interface . . . . . . . . . . . . . . . . . . . . . . . 62
Table of Contents
iii
Table of Contents
April 2016
Reference Manual
00809-0100-4765, Rev. AB
iv
Table of Contents
Reference Manual
00809-0100-4765, Rev. AB
Introduction
April 2016
Section 1 Introduction
1.1 About the Rosemount™ 8732EM EtherNet/IP™ Module
The Rosemount 8732EM EtherNet/IP™ Module is a customization of the Anybus®
Communicator
of industrial devices into the Ethernet network with no loss of functionality, control, or
reliability. The Ethernet module can be used for new or retrofit installations.
This manual contains only the information required to install, configure, and use the
Ethernet module. Other OEM features are still enabled on the device, but are not
documented here. For information on other features of the device, see the Anybus
Communicator User Manual manual, available on the HMS web site.
1.1.1 Functional overview
™
from HMS Industrial Networks. The Ethernet module enables integration
The Rosemount 8732EM EtherNet/IP Module acts as a gateway between the serial output of
a Rosemount 8732EM Modbus
The Ethernet module is a Modbus master and an Ethernet slave. On the Modbus side, it polls
the transmitter for a standard set of process variables and stores the data locally. See
Section B.3 for a list of available data. On the Ethernet side, it receives requests for data and
responds with the current values. Figure 1-1 illustrates the Ethernet module in operation.
The Ethernet module is installed with a Rosemount 8732EM Modbus Transmitter.
The web browser is used for transmitter configuration and administration, via a
connection to the Rosemount web pages on the Ethernet module.
Figure 1-1 EtherNet/IP Module with Rosemount 8732EM Modbus Transmitter
®
Magnetic Flowmeter Transmitter and an Ethernet network.
A. PLC F. Configuration loop (with configuration cable)
B. Web browser G. Modbus/RS-485
C. Ethernet H. PC with Ethernet config tool
D. Other devices (SCADA, PC, Inverter) I. Rosemount 8732EM Transmitter
E. EtherNet/IP Module J. To sensor
Introduction
1
Introduction
A
B
C
D
E
F
G
April 2016
1.1.2 Communications
The following communications methods and protocols are supported:
Ethernet module to Rosemount transmitter: Modbus RTU on RS-485
Ethernet module to Ethernet network:
- EtherNet/IP group 2 and 3 servers
- Web server
- 10/100 Mbit/sec, twisted pair
1.1.3 External view of device
Figure 1-2. External View of Device
Reference Manual
00809-0100-4765, Rev. AB
A. Ethernet connector E. Modbus serial connector (transmitter)
B. Configuration switches F. Power connector
C. Status LEDs G. DIN rail connector
D. PC connector (configuration)
1.1.4 Default web pages
2
The Ethernet module is preloaded with the Rosemount 8732EM web pages. These pages
allow the user to view process data and alerts, configure the most commonly used
parameters on the transmitter, perform maintenance procedures, and download support
files from the device.
Introduction
Reference Manual
00809-0100-4765, Rev. AB
Section 2 Installation
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
Final steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 6
2.1 Components
Ensure all required components are present:
Rosemount
Power connector
Rosemount 8732EM EtherNet/IP Resource CD
- Rosemount 8732EM EtherNet/IP Module User Manual
- EDS file
Modbus
Ethernet cable and connector (not included)
™
8732EM EtherNet/IP™ Module
®
serial cable and connector (included)
Installation
April 2016
2.2 Device installation
1. Mount the transmitter.
2. Wire the transmitter to the sensor and to a power source.
3. After the transmitter has been powered up:
a. Set the Modbus address on the transmitter to 1.
b. Configure its RS-485 terminals as follows:
Modbus RTU
38400 baud
0-1-2-3 Float byte sequence order
2 stop bits
No parity
Installation
3
Installation
1
2
1
2
Snap on Snap off
A
B
1
9
5
6
1
2
4
1
Modbus serial connector
1) Not used
2) Not used
3) Not used
4) Not used
5) Not used
6) Not used
7) Not used
8) RS-485/A
9) RS-485/B
Tra ns mi tt er
Modbus terminals
RS-485/A RS-485/B
8732EM 2 1
EtherNet/IP Module
April 2016
Reference Manual
00809-0100-4765, Rev. AB
4. Mount the Ethernet module on the DIN rail.
5. Wire the Ethernet module to power (24 VDC) as shown in Figure 2-1.
Figure 2-1. Ethernet Module Power Connection
A. +24 VDC
B. Ground
6. Install the Modbus serial cable between the Ethernet module and the RS-485
terminals on the transmitter.
7. Set the configuration dip switches on the Ethernet module as follows:
4
Switches 1–7: Off
Switch 8: On
This sets the IP addess to 192.168.0.1.
Installation
Reference Manual
2
2
A
00809-0100-4765, Rev. AB
8. Power up the Ethernet module. At this point, the module will attempt to make a
9. Set the network settings for the Ethernet module.
Installation
April 2016
Modbus connection to the transmitter. If the Subnet Status LED (LED 5) is green,
continue. If it is not green, see Section 5.1.
a. Change Ethernet address setting for your PC so that it is on the same
subnet as the device. When prompted, enter the following:
IP address: 192.168.0.x, where x is something other than 1
Subnet mask: 255.255.255.0
b. Disable the popup blocker on your web browser.
c. Use a crossover cable (or a standard cable with a switch) and your web
browser to connect to the device, using the IP address assigned in Step 7:
192.168.0.1.
d. At the login screen, enter admin. Ignore the auto-configuration popup
window.
e. On the Network Settings page, change the settings as required, and close
the web browser.
f. At the Ethernet module, set all dip switches to Off.
g. Cycle power to the Ethernet module.
10. Connect the Ethernet module to the Ethernet network as shown in Figure 2-2.
Figure 2-2. Ethernet Connector
A. Ethernet connector pins:
Pin 1—TD+
Pin 2—TD–
Pin 3—RD+
Pin 4—NC
Pin 5—NC
Pin 6—RD–
Pin 7—NC
Pin 8—NC
11. Wait for the auto-configuration process to complete.
Installation
5
Installation
April 2016
Important
For initial startup, the auto-configuration process is required to ensure device memory is
completely set up.
12. Add the Ethernet module to the Ethernet network control system. The EDS file is
available on the Resource CD, the Ethernet module (download from Administration
page), and the Rosemount web site.
For more information on transmitter installation and wiring, see the transmitter installation
manual. For information on configuring the RS-485 terminals and making an RS-485
connection, see the transmitter configuration manual.
2.3 Final steps
1. From a browser, access the login screen and enter admin. Ignore the
auto-configuration popup window.
2. Use the Device Configuration page to configure the Ethernet module.
Reference Manual
00809-0100-4765, Rev. AB
6
Installation
Reference Manual
00809-0100-4765, Rev. AB
Basic Network Configuration
April 2016
Section 3 Basic Network Configuration
TCP/IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7
Modbus® serial network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 10
3.1 TCP/IP settings
To participate on the Ethernet network, the Rosemount™ 8732EM EtherNet/IP™ Module
needs a valid TCP/IP configuration.
The Ethernet module can retrieve the TCP/IP settings from a DHCP or BootP server. If no
such server is found, the Ethernet module uses the settings from the system file \ethcfg.cfg.
If this file is not found, or the settings are invalid, the Ethernet module will halt and report an
error on the status LED. However, the network configuration may still be accessed via the
Ethenet Config Tool.
You can define the TCP/IP settings for the Ethernet module in four ways:
Rosemount Network Configuration web page (recommended)
Configuration switches on the device
Ethernet Config Tool
System file \ethcfg.cfg on the device
Rosemount web page
The Network Configuration page, in the Rosemount web pages, allows setting of the IP
address, gateway address, and subnet address. Connecting to the Ethernet module using a
crossover cable and the default IP address allows setting all three parameters. The changes
take effect at the next connection.
Configuration switches
If the configuration switches on the Ethernet module are set to any non-zero value, the
device is locked to the following network settings:
Table 3-1 Network settings, locked
Parameter Valu e
IP address 192.168.0.x
Basic Network Configuration
where x is determined by the switches
7
Basic Network Configuration
April 2016
Table 3-1 Network settings, locked
Parameter Valu e
Gateway 192.168.0.255
Subnet 255.255.255.0
DHCP OFF
To set the IP address, see the following table.
Table 3-2 Network settings using switches
Switch
12345678
OFF OFF OFF OFF OFF OFF OFF ON 192.168.0.1
OFF OFF OFF OFF OFF OFF ON OFF 192.168.0.2
OFF OFF OFF OFF OFF OFF ON ON 192.168.0.3
ON ON ON ON ON ON ON OFF 192.168.0.254
ON ON ON ON ON ON ON ON Invalid
Reference Manual
00809-0100-4765, Rev. AB
IP address
Ethernet Config Tool
See the Anybus® Communicator™ manual for instructions.
Important
If you change the network settings using the Ethernet Config Tool, you will not be able to
use the Rosemount web pages to change network settings in the future. All future changes
to network settings must be performed using the Ethernet Config Tool.
ethcfg.cfg file
To set the network settings using the \ethcfg.cfg file:
1. Set all configuration switches on the device to OFF.
2. Make a connection to the device from the Ethernet Config Tool and disable TCP/IP
Settings (Fieldbus parameter section). Alternatively, you can access the TCP/IP
parameters using the TCP/IP Interface Object.
3. From the FTP server, access and edit \ethcfg.cfg as desired.
In this scenario, if no \ethcfg.cfg file is found, the Ethernet module will attempt to retrieve
the settings via DHCP for 30 seconds. If the attempt fails, the Ethernet module will halt and
indicate an error via the LEDs.
See the Anybus Communicator manual for more information.
8
Basic Network Configuration
Reference Manual
00809-0100-4765, Rev. AB
3.1.1 IP access control
You can limit the set of IP addresses that are allowed to connect to the Ethernet module.
This information is stored in the system file \ip_accs.cfg.
Sample file:
[Web]
xxx.xxx.xxx.xxx (All nodes listed can access the EtherNet/IP Module
web server)
...
[FTP]
xxx.xxx.xxx.xxx (All nodes listed can access the EtherNet/IP Module
FTP server)
...
[EtherNet/IP]
xxx.xxx.xxx.xxx (All nodes listed can access the EtherNet/IP Module
via EtherNet/IP)
...
[All]
xxx.xxx.xxx.xxx (Fallback setting; used when one or more of the
above keys is omitted)
...
Basic Network Configuration
April 2016
Basic Network Configuration
9
Basic Network Configuration
April 2016
3.2 Modbus® serial network settings
The required parameters for the Modbus serial network for use with the Ethernet module
are listed in the following table.
Reference Manual
00809-0100-4765, Rev. AB
Note
The Rosemount 8732EM Modbus
®
Transmitter default parameters for Modbus serial
network communication are different than those listed below. Transmitter configuration
may be required to match the parameters in Table 3 - 3.
Table 3-3 Required parameters for Modbus serial network
Parameter Required setting
Baud 38400
Float byte sequence order 0-1-2-3
Data bits 8 (Modbus RTU)
Parity None
Physical layer RS485
Start bits 1
Stop bits
1. For baud rates of 38400 and above, 2 stop bits are required.
(1)
2
These must match the RS-485 parameters configured in the transmitter. To change them in
the Ethernet module, you must use the Ethernet Config Tool. See the Anybus
Communicator manual for more information.
10
Basic Network Configuration
Reference Manual
00809-0100-4765, Rev. AB
41
Rosemount™ Web Server
Section 4 Rosemount™ Web Server
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11
General access information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11
Rosemount web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11
4.1 Overview
The configuration and administration functions of the Rosemount 8732EM EtherNet/IP™
Module are implemented as web pages on the device. Users use their web browsers to
connect to the web server. They are automatically directed to the Rosemount web pages.
4.2 General access information
April 2016
4.2.1 Ports
The web server communicates through port 80.
4.2.2 Users
Two users are predefined for the Rosemount web pages. You can change the passwords, but
you cannot add or delete users.
Username
admin admin
operator operator
Default
password
Description
Complete access to all functions on the
Read-only access to the
4.3 Rosemount web pages
When the user connects to the Ethernet module, he is prompted for a user name and
password, then taken to the Ethernet module home page.
Rosemount web pages
Rosemount web pages
Rosemount™ Web Ser ver
11
Rosemount™ Web Server
April 2016
4.3.1 Home page
Figure 4-2. EtherNet/IP Module Home Page
Reference Manual
00809-0100-4765, Rev. AB
12
On this page, current data for the most commonly used process variables is displayed. Tabs
provide access to other web pages:
Administration page: Allows the admin user to change passwords and perform
downloads from the Ethernet module (the EDS file).
Network Configuration page: Allows the user to view or configure Ethernet module
network settings
All other pages: Various transmitter tasks, including viewing process data,
configuration, calibration, stopping and starting totalizers, and Smart Meter
Verification. For more information about any of these tasks, see your transmitter’s
configuration manual.
Note
If the Ethernet module loses communication with the Rosemount device, all process variables
are shown as 0.0f. Also, an explicit read to 0xB0-0x01-0x1D returns a value of 0.
Rosemount™ Web Server
Reference Manual
00809-0100-4765, Rev. AB
Section 5 Troubleshooting
LED display indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13
Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 14
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 15
Return policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 15
5.1 LED display indicators
Troubleshooting
April 2016
LED display
number/name
1Module
Status
2Network
Ethernet
N/A 3 Link Off The module does not sense a link.
N/A 4 Activity Flashing green Packet is received or transmitted.
Status
Status Meaning
Off No power applied to the module.
Solid green The module is operating correctly.
Flashing green Standby; the module has not been initialized.
Flashing red Minor fault. The module may or may not be able to recover.
Solid red Major fault. No recovery is possible. The module must be returned to
Rosemount
Flashing green/red Self-test
Off The module has no power or no IP address has been assigned.
Solid green The module has at least one established Ethernet connection.
Flashing green There are no Ethernet connections established to the module.
Flashing red One or more of the connections to this module has timed out.
Solid red The module has detected that its IP address is already in use.
Flashing green/red Self-test
Solid Green The module is connected to an Ethernet network.
™
for repair. See the manual for the return policy.
Troubleshooting
13
Troubleshooting
April 2016
Reference Manual
00809-0100-4765, Rev. AB
LED display
number/name
5 Subnet
Status
6Device StatusOff Power off.
Modbus Serial
Status Meaning
Off Power off.
Flashing green Running correctly, but one or more transaction errors has occurred.
Solid Green Running.
Solid Red Transaction error/timeout or network stopped. Check the Modbus
serial network wiring and configuration, especially the baud.
Flashing red Missed transactions.
Flashing red/green Configuration missing or invalid.
Solid Red Contact Rosemount customer service.
Flashing red Contact Rosemount customer service.
Solid Green Initializing
Flashing green Configuration OK.
5.2 Common problems
Symptom Resolution
Problem during configuration
upload/download.
The Config Line LED turns red in
the Ethernet Config Tool.
The serial port seems to be available, but it is not possible to
connect to the
module
Poor performance • In the Ethernet Config Tool, right-click
No Modbus serial network functionality
Process variables displayed or
reported as 0
Ethernet
.
Serial communication failed. Try again.
Serial communication failed. Try again.
• The serial port may be in use by another application. Exit the Ethernet module
Configuration Tool and close all other applications, including the ones in the system
tray. Try again.
• Select another serial port. Try again.
Sub-Network Status to see status / diagnostic information about the Moldbus
select
serial network. If the
check your cabling and/or try a lower baud rate setting for the Modbus serial
network (if possible).
• Is the Sub-Net Monitor in the Ethernet Config Tool active? The sub-network
monitor has a negative influence on the overall performance of the gateway, and
should be used only when necessary.
• Is the Node Monitor in the Ethernet Config Tool active? The node monitor has a
negative influence on the overall performance of the gateway, and should be used
only when necessary.
• Use the Data logger functionality of the Ethernet Config Tool to record the serial
data communication on the sub-network.
• If no data is being transmitted, use the Ethernet Config Tool to check the configuration.
• If no data is being received, check the cables and connections. Also verify that the
transmitted data is correct.
• Verify the Modbus connection between the
Ethernet module reports a large number of re-transmissions,
Sub-Network in the Navigation window and
Ethernet module and the device.
14
Troubleshooting
Reference Manual
00809-0100-4765, Rev. AB
5.3 Customer Service
Location Telephone number
U.S.A. 800-522-6277 (toll free)
Canada and Latin America +1 303-527-5200 (U.S.A.)
Asia Japan 3 5769-6803
All other locations +65 6777-8211 (Singapore)
Europe U.K. 0870 240 1978 (toll-free)
All other locations +31 (0) 318 495 555 (The Netherlands)
Email: flow.support@emerson.com
5.4 Return policy
5.4.1 Requirements
Troubleshooting
April 2016
Emerson Process Management procedures must be followed when returning equipment.
These procedures ensure legal compliance with government transportation agencies and
help provide a safe working environment for Emerson employees. Failure to follow Emerson
Process Management procedures will result in your equipment being refused delivery.
Information on return procedures and forms is available from the Rosemount Customer
Service department.
5.4.2 New and unused equipment
Only equipment that has not been removed from the original shipping package will be
considered new and unused. New and unused equipment requires a completed Return
Materials Authorization form.
5.4.3 Used equipment
To expedite the return process outside the United States, contact the nearest Rosemount
representative. Within the United States and Canada, call the North American Response
Center using the 800-654-RSMT (7768) toll-free number. The Response Center, available 24
hours a day, will assist you with any needed information or materials.
The center will ask for product, model, and serial numbers and will provide a Return Material
Authorization (RMA) number. The center will also ask for the name of the process material
to which the product was last exposed.
Troubleshooting
Mishandling products exposed to a hazardous substance may result in death or serious
injury. If the product being returned was exposed to a hazardous substance as defined by
OSHA, a copy of the required Material Safety Data Sheet (MSDS) for each hazardous
substance identified must be included with the returned goods. The North American
Response Center will detail the additional information and procedures necessary to return
goods exposed to hazardous substances.
15
Loading...