Rosemount 951C NOx Analyzer-Rev X Manuals & Guides

Model 951C NOx Analyzer
Instruction Manual
748214-X
December 2013
Applies to analyzers with SN# F-09000034 or higher.
Section 1: Description and specifications
Typical applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Section 2: Installation
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Voltage requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Operating on 230 VAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connecting the potentiometric recorder cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Connecting the current recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Adjusting the current output to produce a zero of 0 mA . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Gas requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Air (U.S.P. Breathing Grade) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Span Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Sample requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Connecting gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Leak testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Section 3: Operation
Front panel indicators and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Range selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Blinking backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Sample pressure gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Ozone pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Zero and span potentiometers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Ozone interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Starting the analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Setting up remote range switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Calibrating the analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Zero calibrating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Upscale calibrating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Optimizing the converter temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Measuring converter efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Recommended calibration frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
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Section 4: Theory
Nitric oxide concentration is determination by chemiluminescence method . . . . . . . . . . . . . . . . . . . 4-1
Analyzer flow system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Flow of sample, standard gas or zero gas to reaction chamber . . . . . . . . . . . . . . . . . . . 4-4
Ozone generation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Signal conditioning and display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Circuit functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Analyzer thermal system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Section 5: Routine servicing
System checks and adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Adjusting the display fullscale span . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Factors affecting the overall sensitivity of the analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Monitoring ozone output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Finding the cause of excessive background current . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Servicing the flow system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Cleaning the sample capillary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Confirming a faulty ozone restrictor fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Servicing the photomultiplier tube and the reaction chamber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Removing or replacing the photomultiplier assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Cleaning the reaction chamber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Reconstructing the photomultiplier assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Photomultiplier tube and housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Replacing the photomultiplier tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Ozone generator assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Removing the ultraviolet lamp and lamp housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Replacing the ultraviolet lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Removing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Converter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Removing the glass converter tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Servicing the electronic circuitry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Section 6: Replacement parts
Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Circuit board replacement policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Common parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Photomultiplier assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Converter assembly 654070 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Temperature control assembly 654068 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
ii
ESSENTIAL INSTRUCTIONS
READ THIS PAGE BEFORE PROCEEDING!
Rosemount Analytical designs, manufactures, and tests its products to meet many national and international standards. Because these instruments are sophisticated technical products, you MUST properly install, use, and maintain them to ensure they continue to operate within their normal specifications. The following instructions MUST be adhered to and integrated into your safety program when installing, using, and maintaining Rosemount Analytical products. Failure to follow the proper instructions may cause any one of the following situations to occur: Loss of life; personal injury; property damage; damage to this instrument; and warranty invalidation.
Read all instructions prior to installing, operating, and servicing the product.
If you do not understand any of the instructions, contact your Rosemount Analytical
representative for clarification.
Follow all warnings, cautions, and instructions marked on and supplied with the
product.
Inform and educate your personnel in the proper installation, operation, and
maintenance of the product.
Install your equipment as specified in the Installation Instructions of the appropriate
Instruction Manual and per applicable local and national codes. Connect all products to the proper electrical and pressure sources.
To ensure proper performance, use qualified personnel to install, operate, update,
program, and maintain the product.
When replacement parts are required, ensure that qualified people use replacement parts
specified by Rosemount. Unauthorized parts and procedures can affect the product's performance, place the safe operation of your process at risk, and VOID YOUR WARRANTY. Look-alike substitutions may result in fire, electrical hazards, or improper operation.
Ensure that all equipment doors are closed and protective covers are in place,
except when maintenance is being performed by qualified persons, to prevent electrical shock and personal injury.
The information contained in this document is subject to change without notice.
This page is intentionally left blank.
PREFACE
Highlights the presence of a hazard which will cause severe personal injury, death, or substantial property damage if the warning is ignored.
DANGER
Highlights an operation or maintenance procedure, practice, condition, statement, etc. If not strictly observed, could result in injury, death, or long-term health hazards of personnel.
WARNING
Highlights an operation or maintenance procedure, practice, condition, statement, etc. If not strictly observed, could result in damage to or destruction of equipment, or loss of effectiveness.
CAUTION
Highlights an essential operating procedure, condition or statement.
NOTE
The purpose of this manual is to provide information concerning the components, functions, installation and maintenance of the 951C NOx analyzer.
Some sections may describe equipment not used in your configuration. The user should become thoroughly familiar with the operation of this module before operating it. Read this instruction manual completely.
DEFINITIONS
The following definitions apply to dangers, warnings, cautions and notes found throughout this publication.
vii
SAFETY SUMMARY
ELECTRICAL SHOCK HAZARD
Do not operate without doors and covers secure. Servicing requires access to live parts which can cause death or serious injury. Refer servicing to qualified personnel.
This instrument was shipped from factory set up to operate on 115 volt 50/60 Hz. For operation on 230 volt 50/60 Hz, refer to Section 2-3.
For safety and proper performance this instrument must be connected to a properly grounded three­wire source of power.
DANGER
INTERNAL ULTRAVIOLET LIGHT HAZARD
Ultraviolet light from the ozone generator can cause permanent eye damage. Do not look directly at the ultraviolet source in ozone generator. Use of ultraviolet filtering glasses is recommended.
WARNING
If this equipment is used in a manner not specified in these instructions, protective systems may be impaired.
AUTHORIZED PERSONNEL
To avoid explosion, loss of life, personal injury and damage to this equipment and on site property, all personnel authorized to install, operate and service the this equipment should be thoroughly familiar with and strictly follow the instructions in this manual. SAVE THESE IN-STRUCTIONS.
viii
TOXIC CHEMICAL HAZARD
This instrument generates ozone which is toxic by inhalation and is a strong irritant to throat and lungs. Ozone is also a strong oxidizing agent. Its presence is detected by a characteristic pungent odor.
The instrument exhaust contains both ozone and nitrogen dioxide, both toxic by inhalation, and may contain other constituents of the sample gas which may be toxic. Such gases include various oxides of nitrogen, unburned hydrocarbons, carbon monoxide and other products of combustion reactions. Carbon monoxide is highly toxic and can cause headache, nausea, loss of consciousness, and death.
Avoid inhalation of the ozone produced within the analyzer and avoid inhalation of the sample and exhaust products transported within the analyzer. Avoid inhalation of the combined exhaust products at the exhaust fitting.
WARNING
PARTS INTEGRITY
Tampering or unauthorized substitution of components may adversely affect safety of this product. Use only factory documented components for repair.
WARNING
HIGH PRESSURE GAS CYLINDERS
This instrument requires periodic calibration with a known standard gas. See Sections 2-5 and 3-3. See also General Precautions for Handling and Storing High Pressure Gas Cylinders, page P-5.
WARNING
ix
TOXIC AND OXIDIZING GAS HAZARD
The ozone generator lamp contains mercury. Lamp breakage could result in mercury exposure. Mercury is highly toxic if absorbed through skin or ingested, or if vapors are inhaled.
HANDLE LAMP ASSEMBLY WITH EXTREME CARE
If lamp is broken, avoid skin contact and inhalation in the area of the lamp or the mercury spill.
Immediately clean up and dispose of the mercury spill and lamp residue as follows:
Wearing rubber gloves and goggles, collect all droplets of mercury by means of a suction pump and aspirator bottle with long capillary tube. Alternatively, a commercially available mercury spill clean­up kit, such as J. T. Baker product No. 4439-01, is recommended.
Carefully sweep any remaining mercury and lamp debris into a dust pan. Carefully transfer all mercury, lamp residue and debris into a plastic bottle which can be tightly capped. Label and return to hazardous material reclamation center.
Do not place in trash, incinerate or flush down sewer.
Cover any fine droplets of mercury in non-accessible crevices with calcium polysulfide and sulfur dust.
WARNING
TOPPLING HAZARD
This instrument's internal pullout chassis is equipped with a safety stop latch located on the left side of the chassis.
When extracting the chassis, verify that the safety latch is in its proper (counter-clockwise) orientation.
If access to the rear of the chassis is required, the safety stop may be overridden by lifting the latch; however, further extraction must be done very carefully to insure the chassis does not fall out of its enclosure.
If the instrument is located on top of a table or bench near the edge, and the chassis is extracted, it must be supported to prevent toppling.
WARNING
x
GENERAL PRECAUTIONS FOR HANDLING AND
STORING HIGH PRESSURE GAS CYLINDERS
Never drop cylinders or permit them to strike each other violently.
Cylinders may be stored in the open, but in such cases, should be protected
against extremes of weather and, to prevent rusting, from the dampness of the ground. Cylinders should be stored in the shade when located in areas where extreme temperatures are prevalent.
The valve protection cap should be left on each cylinder until it has been
secured against a wall or bench, or placed in a cylinder stand, and is ready to be used.
Avoid dragging, rolling, or sliding cylinders, even for a short distance; they
should be moved by using a suit-able hand-truck.
Never tamper with safety devices in valves or cylinders.
Do not store full and empty cylinders together. Serious suck-back can occur
when an empty cylinder is attached to a pressurized system.
No part of cylinder should be subjected to a temperature higher than 125° F (52°
C). A flame should never be permitted to come in contact with any part of a compressed gas cylinder.
1
Do not place cylinders where they may become part of an electric circuit. When
electric arc welding, precautions must be taken to prevent striking an arc against the cylinder.
1. Compressed Gas Association, Handbook of Compressed Gases, Second Edition, Van Nostrand Reinhold Company, 135 West 50th Street, New York, NY 10020, © 1981.
xi
CONDENSED STARTUP AND CALIBRATION
PROCEDURE
The following summarized instructions on startup and calibration are intended for operators already familiar with the analyzer.
For initial startup, refer to detailed instructions provided in “Operation” on page 3-1.
1. Review the Purchase Order and make a note of the range that was purchased— Low Range, Mid Range, or High Range.
2. Set the Range switch on the Signal Conditioning board to position 4, 250ppm, 500ppm, or 2500 ppm.
3. On the Signal Conditioning board, verify that the correct Hi/Mid/Lo Selection Jumpers are installed for the range that was purchased.
4. Turn on the analyzer. It will take approximately one to two hours to reach temperature equilibrium, which is required for calibration.
5. Verify that the air cylinder’s pressure regulator is set to a pressure of 20 to 25 psig.
6. Establish the correct sample gas pressure:
a. Supply sample gas to rear-panel sample inlet at 15 psig. b. Adjust the sample back pressure regulator so that the sample pressure
gauge indicates 4 psig.
7. Establish the correct zero gas pressure :
a. Supply zero gas to the rear panel sample inlet and set to 15 psig. b. Note the reading on the sample pressure gauge. It should be the same as
in Step 7b. If not, adjust the output pressure regulator on the zero gas cylinder as required.
xii
8. Establish the correct upscale standard gas pressure:
Supply pressure for sample, upscale standard gas and zero air must be the same. If not, the readout will be inaccurate.
NOTE
It is the responsibility of the user to measure the efficiency of the NO2-to-NO converter during the initial startup, and at intervals thereafter appropriate to the application—normally once a month.
NOTE
a. Supply upscale standard gas to the rear panel sample inlet. b. Note the reading on the sample pressure gauge. It should be the same as
in Step 7b. If not, adjust the output regulator as required.
9. Do the following to perform a zero calibration:
a. Set the PPM RANGE Switch to the range to be used for sample analysis. b. Set the front panel Range 1 potentiometer to its normal operating setting, if
known; otherwise, set the potentiometer to the middle setting—that is,
halfway between the left and the right settings. c. Supply zero gas to the rear panel sample inlet. d. Adjust the front panel Zero potentiometer to achieve a reading of zero on a
multimeter or recorder.
10. Do the following to perform an upscale calibration:
a. Set PPM RANGE Switch at setting appropriate to the particular span gas. b. Supply upscale standard gas to the rear panel sample inlet. c. Adjust front panel the Range 1 potentiometer so that a reading on a
multimeter or recorder is equal to the upscale standard gas’ known NOX
concentration. d. Adjust R25 on the signal board so that the display value and the recorder
output are equal.
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xiv

Section 1: Description and specifications

The Model 951C NOx analyzer continuously analyzes a flowing gas sample for nitric oxide (NO) and nitrogen dioxide (NO2). The sum of the two concentrations is reported as NOx.
The analyzer is designed to measure NO ranges designated as Hi, Mid, or Lo.
The analysis is based on the chemiluminescence method of NO detection. The sample is continuously passed through a heated bed of vitreous carbon, in which NO
present in the sample passes through the converter unchanged, and any NO2 initially present in the sample is converted to an
approximately equivalent (95%) amount of NO.
The NO is quantitatively converted to NO2 by gas phase oxidation with molecular ozone produced within the analyzer from air supplied
by an external cylinder. During this reaction, approximately 10% of the NO2 molecules are elevated to an electronically excited state,
followed by immediate decay to the non excited state, accompanied by the emission of photons. These photons are detected by a photomultiplier tube, which in turn generates a DC current proportional to the concentration of NOx in the sample stream. The
current is then amplified and used to drive a front panel display and to provide potentiometric and isolated current outputs.
is reduced to NO. Any NO initially
2
using one of three sets of
x
To minimize system response time, an internal sample bypass feature provides high velocity sample flow through the analyzer.
The case heater assembly of the Model 951C maintains the internal temperature at approximately 50° C (122° F).
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Instruction Manual Model 951C
748214-X DECEMBER 2013

1.1 Typical applications

The Model 951C analyzer has the following specific applications:
Oxides of nitrogen (NOx) emissions from the combustion of fossil fuels in:
Vehicle engine exhaust
Incinerators
•Boilers
Gas appliances
Turbine exhaust
Nitric acid plant emissions
Ammonia in pollution control equipment (with converter)
Nitric oxide emissions from decaying organic material (i.e., landfills).
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Model 951C Instruction Manual
DECEMBER 2013 748214-X

1.2 Specifications

Repeatability Within 0.1 ppm or ±1% of fullscale, whichever is greater
Zero/Span Drift Less than ±0.1 ppm or ±1% of fullscale, whichever is greater, in 24
hours at constant temperature
Less than ±0.2 ppm or ±2% of fullscale, whichever is greater, over any 10 C interval from 4 to 40 C (for rate change of 10 C or less per hour)
Response Time (Electronic + Flow)
Sensitivity Less than 0.1 ppm or 1% of fullscale, whichever is greater
Detector Operating Pressure
Total Sample Flow Rate
Sample Pressure 138 kPa (20 psig)
Ozone Generator Gas U.S.P. breathing-grade air
Ambient Temperature Range
Analog Output
Potentiometric 0 to +5 VDC, 2000 ohm minimum load
Isolated Current Field-selectable 0 to 20 or 4 to 20 mA, 700 ohm max load
Display Digital, 4-1/2 digit LCD, readout in engineering units, back-lighted
Power Requirements 115/230 VAC 10%, 50/60 3 Hz, 570 W maximum
Enclosure General purpose for installation in weather-protected areas
Dimensions 8.7 in. x 19.0 x 19.0 in. (H x W x D)
90% of fullscale in less than 1 minute
Atmospheric
1 Liter per minute at 20 psig
4 to 40 C (40 to 104 F)
22.0 cm x 48.3 cm x 48.3 cm (H x W x D)
Weight 22.2 kg (49 lbs) approximate
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Instruction Manual Model 951C
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748214-X DECEMBER 2013
1 - 4

Section 2: Installation

2.1 Unpacking

Carefully examine the shipping carton and contents for signs of damage. Immediately notify the shipping carrier if the carton or its contents are damaged. Retain the carton and packing material until the instrument is operational.

2.2 Location

Install analyzer in a clean area, free from moisture and excessive vibration, at a stable temperature within 4 to 40° C.
Figure 2-1. Panel Cutout / Installation Drawing
The analyzer should be mounted near the sample source to minimize sample transport time.
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Instruction Manual Model 951C
WARNING
748214-X DECEMBER 2013
A temperature control system maintains the internal analyzer temperature at 50° C (122° F) to ensure proper operation over an ambient temperature range of 4 to 40° C (40 to 104° F). Temperatures outside these limits necessitate the use of special temperature controlling equipment or environmental protection. Also, the ambient temperature should not change at a rate exceeding 10° C per hour.
The cylinders of air and span gas should be located in an area of constant ambient temperature.

2.3 Voltage requirements

ELECTRICAL SHOCK HAZARD For safety and proper performance this instrument must be connected to a properly grounded three-wire source of power.
This instrument was shipped from the factory pre-configured to operate on 115 VAC, 50/60 Hz electric power.

2.3.1 Operating on 230 VAC

To operate the analyzer on 230 VAC, 50/60 Hz, do the following:
1. Set the voltage select switches (S1, S2, S3) on the Power Supply Board and the voltage select switch (S3) on the Temperature Control Board to the 230 VAC position.
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Model 951C Instruction Manual
DECEMBER 2013 748214-X
Figure 2-2. Power Supply Board voltage select switches
Figure 2-3. Temperature Control board voltage select switch
2. On the rear of the analyzer, replace the 6.25 A fuse with the
3.15 A fuse (P/N 898587) that is provided in the shipping kit.
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Figure 2-4. Rear view of Model 951C (cover removed)

2.4 Connecting cables

The power (PN# 899330) and recorder (PN# 899329) cable glands are supplied in the shipping kit. To connect the appropriate cable to its connector or terminal strip on the analyzer, do the following:
1. Remove the analyzer’s rear cover to access the terminals.
2. Route each cable through its cable gland and connect to the appropriate connector or terminal strip.
Figure 2-5. Cable gland
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3. Tighten the glands.

2.4.1 Connecting the power cord

If this instrument is located on a bench or table top or is installed in a protected rack, panel or cabinet, power can be connected with a 3­wire flexible power cord.
The power cord must be at least 18 AWG with a maximum outside diameter (OD) of 48 inches.
To connect the power cord to the Model 951C, do the following:
1. Using the cable gland (PN# 899330) that is provided in the installation kit, insert the power cord through the hole on the Model 951C that is labeled POWER.
2. Connect the power cord leads to TB1 on the rear panel.
3. Tighten the cable gland adequately to prevent the rotation or slippage of the power cable. Since the rear terminals do not slide out with the chassis, no excess power cable slack is necessary.
The following power cord and/or support feet are available:
Power cord (PN# 634061), which contains a 10-foot North American power cord set.
Enclosure Support Kit (PN# 634958), which contains four enclosure support feet for bench top use.
Power Cord/Enclosure Support Kit (PN# 654008), which contains a 10-foot North American power cord set and four enclosure support feet.
If the instrument is permanently mounted in an open panel or rack, use electrical metal tubing or conduit.
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2.4.2 Connecting the potentiometric recorder cables

Potentiometric recorder cables connect to the rear panel. Route the cable through the cable gland in the hole on the Model 951C that is labeled RECORDER OUTPUT and connect the cable’s leads to the VOLT OUTPUT terminals.
Distance from recorder to analyzer: 1000 feet (305 meters) maximum
Input impedance: Greater than 2000 ohms
Cable (user supplied): Two conductor, shielded, min. 20 AWG
Voltage output: 0 to +5 VDC

2.4.3 Connecting the current recorder

Current recorder cables connect to the rear panel. Route the cable through the cable gland in the hole on the Model 951C that is labeled
RECORDER OUTPUT and connect the cable’s leads to the CUR OUTPUT terminals.
Distance from recorder to analyzer: 3000 feet (915 meters).maximum
Load resistance: Less than 700 Ohms
Cable (user supplied): Two conductor, shielded, min. 20 AWG
Voltage output: 0 to +5 VDC

2.4.4 Adjusting the current output to produce a zero of 0 mA

Do the following to adjust the current output to produce a zero of 0 mA:
1. Do the following to establish the correct zero gas pressure:
(a.) Supply zero gas to rear panel sample inlet. (b.) Note the reading on internal sample pressure gauge. It
should be the same as the nominal 4 psig (28 kPa) sample pressure indicated on the internal sample pressure gauge.
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(c.) The internal sample pressure should remain constant
when the analyzer input sample is switched from a calibration gas standard to a zero gas standard. This can be assured by setting the delivery pressure from the sample gas cylinder and the zero gas cylinder equal to the delivery pressure of the span gas cylinder, which is 20 psig (138 kPa). If this cannot be accomplished, adjust the output pressure regulator on the zero gas cylinder as required.
2. Adjust R23, the zero adjust potentiometer on the power supply board, to produce 0 mA current output.

2.5 Gas requirements

The instrument requires two gases normally supplied from cylinders: air and span gas.

2.5.1 Air (U.S.P. Breathing Grade)

Air is used as both an oxygen source for the generation of the ozone required for the chemiluminescence reaction, and as a standard gas for zero calibration. Air for each purpose must be supplied from a separate cylinder due to the different pressure requirements at the ozonator and the zero inlets.

2.5.2 Span Gas

Span gas is a standard gas of accurately known composition that is used to set an upscale calibration point. The usual span gas is NO or NO
in a background of nitrogen.
2
HIGH PRESSURE GAS CYLINDERS The Model 951C requires periodic calibration with a span gas. “Calibrating the analyzer” on page 3-10. See also General Precautions for Handling and Storing High Pressure Gas Cylinders, page P-5.
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For maximum calibration accuracy, the concentration of nitrogen oxide in the span gas should be similar to that in the sample gas. Also, the span gas should be supplied to the Model 951C’s rear panel sample inlet at the same pressure as the sample gas. To ensure constant pressure, use a pressure regulator immediately upstream from the sample inlet.
Each span gas used should be supplied from a tank or cylinder equipped with a clean, noncorrosive, two-stage regulator. In addition, a shut off valve is recommended.
Install the gas cylinders in an area of relatively constant ambient temperature.

2.5.3 Sample requirements

The sample gas must be clean and dry before entering the analyzer. In general, the sample should be filtered to eliminate particles larger than two microns and should have a dew point below 90° F (32° C).
Proper supply pressure for sample, zero and span gases for the Model 951C is 20 psig (138 kPa).
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2.5.4 Connecting gas

TOXIC AND OXIDIZING GAS HAZARDS This instrument generates ozone which is toxic by inhalation and is a strong irritant to throat and lungs. Ozone is also a strong oxidizing agent. Its presence is detected by a characteristic pungent odor.
The instrument exhaust contains both ozone and nitrogen dioxide, both toxic by inhalation, and may contain other constituents of the sample gas which may be toxic. Such gases include various oxides of nitrogen, unburned hydrocarbons, carbon monoxide and other products of combustion reactions. Carbon monoxide is highly toxic and can cause headache, nausea, loss of consciousness, and death.
Avoid inhalation of the ozone produced within the analyzer and avoid inhalation of the sample and exhaust products transported within the analyzer. Avoid inhalation of the combined exhaust products at the exhaust fitting.
Keep all tube fittings tight to avoid leaks. See Section 2-8 for Leak Test Procedure.
Connect rear exhaust outlet to outside vent by a 1/4 inch (6.3 mm) or larger stainless steel or Teflon line. Check vent line and connections for leakage.
To connect a gas to the Model 951C, do the following:
1. Remove plugs and caps from all inlet and outlet fittings.
2. Connect the exhaust outlet to the external vent with stainless steel or teflon tubing that has an outside diameter of at least .25 inches (6.3 mm).
3. Connect the external lines from the ozonator air and sample sources to the corresponding rear panel inlet ports. For sample line, stainless steel tubing is recommended.
4. Adjust the regulator on the ozonator air cylinder to an output pressure of 20 to 25 psig (138 to 172 kPa). At least 20 psig should be present at the rear of the analyzer.
5. Supply sample gas to the rear panel sample inlet at appropriate pressure: 20 psig (138 kPa).
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2.5.5 Leak testing

The following test is designed for sample pressure up to 10 psig (35 kPa).
1. Supply air or an inert gas such as nitrogen to the analyzer’s sample and air input fittings at 10 psig (35 kPa).
2. Use a tube cap to seal off the analyzer’s exhaust fitting.
3. Cover all fittings, seals, and other possible leak sources with a liquid leak detector such as Snoop® (PN# 837801).
4. Check for bubbling or foaming, which indicates leakage, and repair as required. Any leakage must be corrected before introduction of sample and/or application of electrical power.
To further confirm that the system is free of leaks, perform one of the tests in Section 5.
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Section 3: Operation

NOTICE
NOTICE
To analyze a sample stream, do the following:
1. Calibrate the analyzer. See “Calibrating the analyzer” on
page 3-12 for more information.
2. Supply sample gas to the sample inlet.
3. Set the PPM RANGE Switch to the appropriate position.
The Model 951C will begin analyzing the sample stream and is designed for continuous operation. Normally, it is never turned off except for servicing or for a prolonged shut-down.
During periods of shutdown, turn off the ozone lamp by shutting off the input air source.

3.1 Front panel indicators and controls

3.1.1 Display

The display is a 4-digit liquid crystal device that always displays NOX concentration in parts per million.

3.1.2 Range selection

The Model 951C can be configured to perform its analysis within one of three sets of ranges designated as Hi, Mid, or Lo.
The Model 951C’s range is not user-selectable—it is configured at the factory based on the purchase order. Any desired changes to the analyzer’s range must be handled at the factory.
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The Hi range set consists of spans with the following ranges:
0-100 ppm NO
0-250 ppm NO
0-1000 ppm NO
0-2500 ppm NO
X
X
X
X
The Mid range set consists of spans with the following ranges:
0-20 ppm NO
0-50 ppm NO
0-200 ppm NO
0-500 ppm NO
X
X
X
X
The Lo range set consists of spans with the following ranges:
0-10 ppm NO
0-25 ppm NO
0-100 ppm NO
X
X
X
0-250 ppm NO
X
The span range is selected by setting the PPM RANGE Switch and the five configuration jumpers on the signal board to the desired range sensitivity for the recorder output.

3.1.3 Blinking backlight

The backlight blinks when the analyzer’s sensitivity is 10% or more over the range setting.
To restore function, set the PPM RANGE Switch to a less sensitive (higher) range by moving it one step to the right.
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3.1.4 Sample pressure gauge

The internal sample pressure (nominally 4 psig or 28 kPa) is adjusted by rotation of the sample pressure regulator.
Using the MID ranges (20, 50, 200, and 500 ppm NOx), set the sample pressure regulator to 4.0 psig (28 kPa).

3.1.5 Ozone pressure

The ozone pressure is determined by the pressure regulator of the air supply cylinder. A nominal pressure of 20 to 25 psig (138 to 172 kPa) is recommended. Proper operation is indicated when the front panel ozone indicator lamp is lit.
If ozone lamp does not light, increase pressure slightly by adjusting pressure regulator control on the air cylinder.
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Figure 3-1. Model 951C Controls, Indicators and Adjustments

3.1.6 Zero and span potentiometers

You can adjust the Zero, Range1 and Range2 potentiometers on the signal board by way of screwdriver access holes on the front panel .

3.1.7 Ozone interlock

The ozone-producing UV lamp will not ignite or stay lit unless adequate air pressure is present at the air inlet. Nominal setpoint pressure is 20 to 25 psig (138 to 172 kPa).
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Figure 3-2. Signal board
Figure 3-3. Signal board test points
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3.2 Starting the analyzer

To start up the Model 951C, do the following:
1. Supply electrical power to the analyzer. The will take the analyzer approximately two hours to reach temperature equilibrium, which is necessary to calibrate the analyzer.
2. Make the following adjustments to the signal board:
(a.) Using a small flat screwdriver, set the PPM RANGE
Switch to the range that will be used for sample analysis.
Figure 3-4. PPM Range Select Switch
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Range
(S1 Pos)
11020 100
22550 250
3 100 200 1000
4 250 500 2500
Other Remote Remote Remote
ppm Fullscale
Lo Range Mid Range Hi Range
(b.) Set the configuration jumper settings to your desired
position based on the information provided in Figure 3-
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Figure 3-5. Configuration Jumper Settings
(c.) Set the Range2 selection jumpers to Range 4, 2500ppm
as shown in Figure 3-6.
Figure 3-6. Range 2 Selection Jumpers
PPM Range
Range Position
Lo Mid Hi
JP1 10 20 100
JP2 25 50 250
JP3 100 200 1000
JP4 250 500 2500
3. Adjust the ozone pressure regulator so that the ozone pressure gauge rests at 20 to 25 psig (138 to 172 kPa).
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4. Do the following to establish the correct zero gas pressure:
(a.) Supply zero gas to rear panel sample inlet. (b.) Note the reading on internal sample pressure gauge. It
should be the same as the nominal 4 psig (28 kPa) sample pressure indicated on the internal sample pressure gauge.
(c.) The internal sample pressure should remain constant
when the analyzer input sample is switched from a calibration gas standard to a zero gas standard. This can be assured by setting the delivery pressure from the sample gas and the zero gas cylinder equal to the delivery pressure of the span gas cylinder, which is 20 psig (138 kPa). If this cannot be accomplished, adjust the output pressure regulator on the zero gas cylinder as required.
5. Do the following to establish the correct sample gas pressure:
(a.) Supply sample gas to the rear panel sample inlet. (b.) Adjust the sample back pressure regulator so that the
internal sample pressure gauge indicates the value appropriate to the desired operating range.
The inability to obtain a flow of one liter per minute at the exhaust outlet usually indicates insufficient sample supply pressure at the sample inlet. Use a 2400 cc flow meter (i.e., Brooks PN# 1350) at the exhaust outlet to measure flow.
6. Do the following to establish the correct flow of upscale standard gas:
(a.) Supply upscale standard gas to the rear panel sample
inlet.
(b.) Adjust the sample back pressure regulator so that the
internal sample pressure gauge indicates the value appropriate to the desired operating range.
Supply pressures for sample and upscale standard gases must be the same. Otherwise, readout will be inaccurate.
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The analyzer is now ready for calibration.
Figure 3-7. Power Supply Board

3.3 Setting up remote range switching

The Model 951C can be configured to switch ranges, via a control system such as a PLC or DCS, when a pre-defined NOx
measurement setpoint is reached.
You will need the following to configure the Model 951C for remote range switching:
A control system—typically a PLC or DCS.
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A single pole double throw (SPDT) switch that is controlled by the control system.
To configure the Model 951C for remote range switching, do the following:
1. Review the following table, which lists the range spans for each type of Model 951C analyzer, to find the setpoint range that should trigger the remote range switching feature.
Remote Range Connector (J2)
Range 1 10 20 100
Range 2 25 50 250
Range 3 100 200 1000
Range 4 250 500 2500
Lo Mid Hi
2. Connect the SPDT to the appropriate range node—typically Range 3 or Range 4—on the terminal strip (J2) located on the back end of the analyzer.
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Figure 3-8. Model 951C rear panel showing J2
3. Install a jumper on the corresponding Range2 Selection jumper on the Signal board. For example, if you connect the SPDT to Range 3 at J2, then you would install a jumper at JP3 of Range2 Selection.
Figure 3-9. Range2 Selection jumpers
4. Set up your control system so that the SPDT switches when the Model 951C’s analog output reaches or exceeds the desired switch point that you selected in Step 1.
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3.4 Calibrating the analyzer

There are two kinds of calibration: zero calibration and upscale calibration.

3.4.1 Zero calibrating

An effective zero calibration requires that the analyzer be exposed to clean air.
To perform a zero calibration, do the following:
1. On the signal board, set PPM RANGE Switch to the same range that will be used during the sample analysis.
2. Set the front panel RANGE1 potentiometer to mid-range—that is, do not set it all the way to the left, nor all the way to the right.
3. Supply zero gas to the rear panel sample inlet and wait approximately two minutes.
4. Set the sample pressure to 4.0 psig (27.6 kPa).
5. After a stable reading is reached, turning the ZERO potentiometer on the front panel of the analyzer until a zero reading is obtained.

3.4.2 Upscale calibrating

1. On the signal board, set the Upscale Calibration PPM RANGE Switch to the position appropriate to the particular span gas.
2. Supply upscale standard gas to the rear panel sample inlet.
3. Set the sample pressure to 4.0 psig (27.6 kPa).
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4. Using a screwdriver, turn the front panel RANGE1 potentiometer so that the reading on the display or recorder is equal to the known concentration of NOX in the span gas. If the
correct reading is unattainable using this method, go to Step 5.
5. Adjust the R30 potentiometer on the power supply board clockwise to raise the photomultiplier voltage and increase the sensitivity of the analyzer. Repeat the zero calibration and upscale calibration procedures.
6. If necessary, do the following:
(a.) Increase the upscale readings on the LCD display by
adjusting the R43 potentiometer until the display shows the correct span gas readings.
(b.) Adjust the R25 potentiometer so that the reading on the
display and the recorder is equal to the known concentration of NOX in the span gas.

3.5 Optimizing the converter temperature

The converter temperature can be adjusted once the appropriate high voltage and electronic gain have been selected and the value displayed by the Model 951C matches the calibration gas value.
The vitreous carbon converter used in this analyzer has a low surface area that gradually increases during high temperature operation of the converter material.
Initially, the temperature of the peak of the converter efficiency starts at a relatively high value because significant heat must be supplied to make the converter active enough to reduce the input nitrogen dioxide to nitric oxide at the required 95% level. During the operation of the analyzer, the temperature of the peak will fall as the surface area of the converter is increased and less external energy is required to cause adequate conversion.
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In extreme cases, where converter re-profiling has not been conducted, the converter is so active that it not only reduces nitrogen dioxide to nitric oxide, but it also reduces the nitric oxide to nitrogen, which is not detected by the chemiluminescence reaction. The remedy in this case is to lower the converter temperature, thereby improving the converter efficiency.
It is important that you periodically monitor the converter temperature to assure that it is running at peak efficiency. An interval of one week is recommended. The nominal range of operational temperatures for the converter is 275° C to 400° C (527° F to 750° F). The operating temperature of the converter can be checked on the power supply board by momentarily pressing the CONV TEMP CHECK (S4) switch while monitoring the resistance across the TP1 and TP2 terminals.
Table 3-1 allows for conversion of the observed resistance to the
operating temperature for the converter.
Table 3-1. Resistance of converter temperature sensor vs. temperature
TEMPERATURE (°C) RESISTANCE (Ohms)
0400
25 438
100 552
200 704
250 780
300 856
350 932
400 1008
450 1084
Do the following to optimize the operating temperature of the converter:
1. Turn on the analyzer and allow it to stabilize at operating temperature. This should take approximately two hours.
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2. Measure the operating temperature of the converter by accessing the power supply board and momentarily pressing the CONV TEMP CHECK (S4) switch while monitoring the resistance across the TP1 and TP2 terminals. Note the value for future reference.
3. Supply a calibration gas of known NO2 concentration to the analyzer and note the concentration value determined when
the full response has been achieved.
4. Access the power supply board and turn the converter temperature adjust potentiometer (R9 CONV HTR) one full turn counterclockwise from the factory-established setting.
5. Allow the analyzer to operate for 15 minutes at the new, lower temperature. Recheck the response and note the value for later use.
6. Increase the temperature of the converter by rotating the converter temperature adjust potentiometer one quarter turn clockwise; wait fifteen minutes for thermal equilibrium and then re-measure the NO2 calibration gas value. Note its value.
7. Repeat this procedure of one quarter turn adjustments of the potentiometer, waiting for thermal stability and determination of the calibration gas value until either a 95% value is obtained or the final one quarter turn adjustment gives an efficiency increase of less than one percent.
8. Decrease the temperature of converter operation by rotating the converter temperature adjust potentiometer (R9 CONV HTR) one eighth of a turn counterclockwise. This places the converter at a temperature suitable for low ammonia interference and efficient NO2 conversion. Re-measure the
indicated converter temperature and compare it to the initially recorded value from Step 2.
Converter temperature is not a direct measure of converter efficiency. Temperature measurements are for reference purposes only.
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3.6 Measuring converter efficiency

It is the responsibility of the user to measure efficiency of the NO2 to NO converter during initial startup, and thereafter at intervals
appropriate to the application--normally once a month.
Optimizing the operating temperature of the converter also serves as an efficiency check if the concentration of NO2 in the calibration gas
matches the value that is documented in the National Institute of Standards and Technology (NIST) Reference Materials. If the concentration of the nitrogen dioxide in the calibration gas is not known accurately, the optimization procedure still serves to provide the correct converter operating temperature.
If the only available known standard is the nitric oxide calibration standard, perform the following procedure to measure converter efficiency:
This technique is adapted from 40 CFR Part 60 - Standards of Performance for New Stationary Sources, Appendix A, Method 20, Paragraph 5.6.
1. Select the appropriate analysis range.
2. Add gas from the mid-level NO in N2 calibration gas cylinder to a clean, evacuated, leak-tight Tedlar bag.
According to the 40 CFR Part 60, “mid-level” is defined as a gas concentration that is equivalent to 45 to 55 percent of the analysis range.
3. Dilute the gas approximately 1:1 with 20.9% O2 purified air.
4. Immediately attach the bag outlet to the input of the pump supplying pressurized gas to the analyzer. It is important to use a sample delivery pump that does not consume nitrogen dioxide as it delivers sample to the analyzer. Losses of nitrogen dioxide in the pump will be reported as converter inefficiency.
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5. Operate the analyzer and continue to sample the diluted nitric oxide sample for a period of at least thirty minutes. If the nitrogen dioxide-to-nitric oxide conversion is at the 100% level, the instrument response will be stable at the highest value noted.
6. If the response at the end of the thirty minute period decreases more than 2% of the highest peak value observed, the system is not acceptable and corrections must be made before repeating the check. If it is determined that observed subnormal conversion efficiencies are real, and not due to errors introduced by nitrogen dioxide consumption in the sample pump or other parts of the sample handling system, verify that the converter is peaked at the optimum temperature before replacing the converter.

3.7 Recommended calibration frequency

After initial startup or startup following a shut-down, the analyzer requires about two hours for stabilization before it is ready for calibration. The maximum permissible interval between calibrations depends on the analytical accuracy required, and therefore cannot be specified here. It is recommended that initially the instrument be calibrated at least once every 8 hours. This practice should continue until experience indicates that some other interval is more appropriate.
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Section 4: Theory

NOTICE

4.1 Nitric oxide concentration is determination by chemiluminescence method

The chemiluminescence method for detection of nitric oxide (NO) is based on its reaction with ozone (O3) to produce nitrogen dioxide
(NO2) and oxygen (O2). Some of the NO2 molecules thus produced are initially in an electronically excited state (NO2*). These revert immediately to the ground state, with the emission of photons
(essentially red light).
The reactions involved are:
NO + O3 NO2* + O
NO2* NO2 + Red light
Any NO2 initially present in the sample is reduced to NO by a heated bed of vitreous carbon through which the sample is passed before being routed to the reaction
chamber.
As NO and O3 mix in the reaction chamber, the intensity of the emitted red light is proportional to the concentration of NO.
The intensity of the emitted red light is measured by a photomultiplier tube (PMT) that produces a current of approximately 3x10 -9 amperes
per part per million of NO in the reaction chamber.
2

4.2 Analyzer flow system

The analyzer flow system’s basic function is to deliver regulated flows of sample, calibration gas, or zero gas and ozonized air to the reaction chamber. The discharge from the reaction chamber flows from the analyzer via the exhaust outlet.
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Figure 4-1. Flow diagram, Lo and Mid range
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Figure 4-2. Flow diagram, Hi range
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4.2.1 Flow of sample, standard gas or zero gas to reaction chamber

Suitably pressurized sample, standard gas or zero gas is supplied to the analyzer through the rear panel sample inlet.
A back pressure regulator inside the analyzer controls the flow rate of the selected gas into the reaction chamber. It provides an adjustable, controlled pressure on the upstream side, where gas is supplied to the calibrated, flow-limiting sample capillary. The back pressure regulator is adjusted for appropriate reading on the internal sample pressure gauge. For operation at NO and NO2 levels below 250 ppm, the
correct setting on the sample pressure gauge is 4 psig (28 kPa). This results in a flow of approximately 60 to 80 cc/min to the reaction chamber.
The reaction chamber discharges excess sample with the effluent via the exhaust outlet. The restrictor sets bypass flow at 1 L/min (nominal) to ensure the proper functioning of the sample pressure regulator and rapid system response. Excessive changes of sample or standard gas pressure, on the order of 5 psig (35 kPa) or more, will affect the bypass flow rate and can affect accuracy.

4.2.2 Ozone generation

Suitably pressurized air from an external cylinder is supplied to the rear panel air inlet. The proper pressure setting is 20 to 25 psig (138 to 172 kPa). Within the ozone generator, a portion of the oxygen in the air is converted to ozone by exposure to an ultraviolet lamp. The reaction is:
UV
3O2 2O
From the generator, the ozonized air flows into the reaction chamber for use in the chemiluminescence reaction.
3
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4.3 Signal conditioning and display

The signal conditioning and display board provides the following functions:
Signal conditioning circuit
An analog to digital converter
Display device
Range control circuits
Post signal amplifier and output amplifier circuit
Display/backlight blink control
Range conditions
Remote control circuits
Figure 4-3. Analyzer block diagram
All of the above functions are on a single board located at the front of the analyzer. Certain control requirements, such as range calibration and zero offset adjustment, are available as screw-driver adjustments on the front panel. A digital LCD is mounted on the front side of the board for data display purposes as are control potentiometers.
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4.3.1 Circuit functions

4.3.1.1 Signal conditioning amplifiers
Boards assembly 6A00326G01/02 is a high input impedance electrometer amplifier board.
Current output from the detector unit is converted to voltage by the electrometer amplifier and then further amplified by post amplifier.
The electrometer amplifier gain can be reduced by a factor of 10 by shorting JP1 and by shorting pins 1 and 2 on P1 with the included jumpers; this is used for higher range selection.
4.3.1.2 Gain amplifier
The precision amplifier allows for two selectable gains, one for 10, 100, and 1000 spans, and the other for 25, 250, and 2500 spans.
Intermediate gain ranges as required by the Model 951C Lo range, Mid range or Hi range can be obtained by interpolating between the requisite ranges using boolean logic and analog switches.
4.3.1.3 Range 1 and Range 2 selection
The signal output can be adjusted from the front panel for calibration purposes. A second range can be chosen by placing a jumper on JP1, JP2, JP3, or JP4. Selecting the programmed range activates the K2 relay, which allows that range to be calibrated.
If no jumper is present only Range 1 can be calibrated.
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4.3.1.4 Post amplifiers
The conditioned signal and the range calibration potentiometers (R101 and R102) are provided to the post amplifier. This amplifier has switch controlled feed back resistors that permit gain selections of any range, as determined by the range switch and associated logic. An adjustment potentiometer (R25) allows a small correction for inter range calibration purposes.
The output of the post amplifier is provided to the analog-to-digital converter (ADC) for digitization and display purposes. Potentiometer R43 allows you to adjust the signal to the ADC to match the display signal with the recorder signal, if required.
Potentiometer R25 allows you to match the recorder output to the display. The recorder output amplifier signal can be trimmed to precisely match the recorder calibration. Note that this adjustment does not affect or change the analyzer’s display.
4.3.1.5 Analog-to-digital converter
The LCD is a special integrated circuit where the ADC and LCD drivers are combined. The signal data is digitized and provided in the correct format to the LCD.
4.3.1.6 Display, backlight and over range blink circuits
The blink or over range display function is initiated when the voltage output goes 10% over the span range.
4.3.1.7 Remote control circuits
The Model 951C has a fully isolated remote control interface. Optical isolators and a remote 24V power supply ensure that no direct return path exists between the user’s system and the 951C when in remote control mode.
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Relay K1 switches between the internal range switch control (SW1) and the external remote range control. When SW1 is set to 5 it activates K1 and creates a fully isolated system.
Optical isolators connect via a ribbon cable to the remote connector panel at the rear of the Model 951C. A ten terminal barrier strip provides connection for remote range selection.
To select one of the four ranges, connect any input terminal (1 through
4) to RTN terminals 5 or 6.
For remote operation, connect a 24V power supply to terminals 5, 6, 7, or 8. Negative or low side is connected to 5 or 6. Positive or high side is connected to 7 or 8. For protection purposes the high side is fused.
The local range switch (SW1) must be in position 5 to disconnect local control and restart remote control mode.
For local operation, set the local range switch (SW1), which is located on the top of the signal board, to a value between 1 and 4. An external 24V supply is not required.

4.4 Analyzer thermal system

The basic function of the analyzer thermal system is to provide a stable thermal environment for the photomultiplier tube (PMT).
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Figure 4-4. The analyzer thermal system
The temperature of the PMT must be held within a half degree band at approximately 18° C if it is to produce a useful signal for low concentrations of NOx. This is accomplished by using a solid state
cooler to house the PMT. The heat that is radiated from the cooler is carried away by the cooler fan.
The solid state cooler must work against a relatively constant load in order to maintain the temperature of the PMT. This load is produced by a case heater and exhaust fan that control the temperature inside the case within a one degree band—approximately 50° C for ambient temperatures from 4° C to 40° C.
The electronics that support the analyzer thermal system and the NO
2
to NO converter are located on the power supply board.
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Section 5: Routine servicing

WARNING
WARNING
NOTICE
ELECTRICAL SHOCK HAZARD Servicing requires access to live parts which can cause death or serious injury. Refer servicing to qualified personnel.
INTERNAL ULTRAVIOLET LIGHT HAZARD Ultraviolet light from the ozone generator can cause permanent eye damage. Do not look directly at the ozone generator’s ultraviolet source. Use ultraviolet filtering glasses when interacting with the ozone generator.
Do not expose the photomultiplier tube to ambient light. If ambient light touches the PMT while the power is on, either through a loose fitting on the reaction chamber or any other leak, the PMT will be destroyed. If exposed to ambient light while the power is off, the PMT will be noisy for a period of time afterwards. Unless appropriate precautions are observed, light can strike the tube when removing fittings from the reaction chamber.

5.1 System checks and adjustments

The following procedures can be used to determine the cause of unsatisfactory performance, or to make adjustments following the replacement of components. If a recorder is available, use it for convenience and maximum accuracy in the various tests, otherwise use a digital multimeter to measure voltage output.

5.1.1 Adjusting the display fullscale span

If a recorder is used, and has been properly zeroed, it should agree with the display reading. If not, do the following to adjust the display reading:
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1. Adjust the R25 potentiometer on the signal board.
2. If agreement between the display and the recorder cannot be
reached, check the recorder.
3. If the recorder is functioning properly, replace the signal board.

5.1.2 Factors affecting the overall sensitivity of the analyzer

The following principal factors determine the overall sensitivity of the analyzer:
Sample flow rate to the reaction chamber
Sensitivity of the photomultiplier tube (PMT)
PMT high voltage
Sensitivity is subnormal if specified fullscale readings are unobtainable by adjustment of the span control. The cause of reduced sensitivity may be in either the flow system or the electronic circuitry.
If either the high voltage board or the phototube/reaction chamber assembly has been replaced, readjust the high voltage to obtain the correct overall sensitivity by turning the R30 potentiometer on the power supply board clockwise to increase the photomultiplier high voltage and sensitivity, or counterclockwise to decrease the voltage and sensitivity. The adjustment range is about 650 V to 2100 V for the regulated DC voltage applied to the photomultiplier tube. The nominal setting is 1100 volts; however, the voltage should be adjusted as required for overall system sensitivity.
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5.1.3 Monitoring ozone output

TOXIC GAS HAZARD Use extreme caution in troubleshooting the ozone generator. Ozone is toxic.
To check for adequate output from the ozone lamp, do the following:
1. Calibrate the analyzer on a high-level nitrogen oxide standard such as 250 ppm nitrogen oxide at the nominal 4.0 psi internal sample pressure setpoint, and note the reading.
2. Note the readings obtained after setting the sample pressure setpoints to 3.0, 2.0, and 1.0 psi. The span gas value will change as the pressure is changed. The difference in span gas value between any two successive sample pressure levels should be approximately the same--that is, the difference between the 4.0 and 3.0 psi readings should approximately match the difference between the 3.0 and 2.0 psi readings.
If the size of the span gas value difference increases as the sample pressure is lowered, the analyzer output is limited by the amount of ozone production from the lamp and the following two additional checks should be made:
(a.) Verify that the sample flow (not including bypass) does
not exceed the nominal 60 to 80 cc/min, at 4.0 psi internal sample pressure.
(b.) Substitute another lamp to see if the ozone output is
increased. If no other ozone lamp is available, the analyzer sample input pressure can be reduced to the pressure where the ozone limitation is not present. If the lamp output is low and the sample pressure is reduced to restore operation to the condition where ozone limitation is not occurring, some degradation in analyzer response time characteristics can occur.
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5.1.4 Finding the cause of excessive background current

Excessive background current prevents the proper functioning of the zero control. The source of excessive background current can be found in either the electronic circuitry or the sample flow system.
To find the cause of excessive background current, do the following:
1. Make sure the electronic circuitry is functioning properly.
2. Turn on the analyzer.
3. Verify that the zero control and the amplifier are functioning properly.
4. To check for excessive photomultiplier dark current, do the following:
(a.) Shut off all flow to the ozone generator and then turn off
the ozone generator itself.
(b.) Supply cylinder air to the rear panel sample inlet and
note response on display or recorder. If background current is still excessive, the possible causes are:
Leakage of ambient light to photomultiplier tube
Defective photomultiplier tube
Electrical leakage in socket assembly
5. To check for reaction chamber or sample flow system contamination, see “Servicing the photomultiplier tube and the
reaction chamber” on page 5-9.
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5.2 Servicing the flow system

To facilitate servicing and testing, the Model 951C has front drawer access.

5.2.1 Cleaning the sample capillary

If you suspect that the sample capillary is clogged, do the following to measure the flow rate:
1. Turn the analyzer off and shut off all gases.
2. Cover the reaction chamber with a dark cloth or other light shielding material.
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Figure 5-1. Photomultiplier housing assembly
5 - 6
3. Remove the sample capillary fitting and make sure the chamber is covered by the cloth to prevent the entry of stray light through the hole left by the removal of the capillary fitting.
If the opening in the reaction chamber is inadvertently exposed to ambient light, the instrument will temporarily give a highly noisy background reading. If so, this condition may be corrected by leaving the instrument on, with high voltage on, for several hours. If high voltage is on during exposure, the photomultiplier tube will be destroyed.
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4. Supply dry nitrogen or air to the sample inlet on the rear panel.
5. Connect a flowmeter to the open end of the sample capillary.
6. Set the internal sample pressure regulator to 4 psig (28 kPa).
7. Check the flowmeter and do one of the following:
If the flow is between 60 to 80 cc/min, then the sample capillary is not clogged; proceed to step 8.
If the flow is below 60 cc/min, the capillary requires cleaning or replacement. To clean the sample capillary, wash it with denatured alcohol, and then purge it by blowing dry nitrogen or air through it for one minute. Proceed to step 8.
8. With the photomultiplier still covered, slowly insert the free end of the capillary into its fitting on the reaction chamber. Push the capillary until it touches bottom against the internal fitting. Tighten the fitting 1/4 turn past finger tight.
Do not over-tighten capillary internal fitting, as over-tightened fittings may restrict the sample flow.

5.2.2 Confirming a faulty ozone restrictor fitting

If you suspect that the ozone restrictor fitting is faulty, do the following to measure the flow rate:
1. Turn the analyzer off.
2. Supply dry nitrogen or air to the rear panel air inlet.
3. Cover the photomultiplier housing with a dark cloth.
4. Disconnect the ozone generator tube from the reaction chamber and make sure the chamber is covered by the cloth to prevent the entry of ambient light.
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Figure 5-2. Major assemblies of the Model 951C
5 - 8
5. Connect a flow meter to the open end of the ozone generator tube.
6. Adjust the ozone pressure regulator so that the ozone pressure gauge indicates a normal operating pressure of 20 to 25 psig (138 to 172 kPa). The flow meter should indicate an appropriate flow of 500 to 600 cc/min for 20 psig.
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If the flow is less than 500 cc/mm, that indicates clogging in the flow path that supplies air to the ozone generator. This path contains an air restrictor assembly (PN# 655519) that consists of a metal fitting with an internal restrictor to reduce pressure. The assembly is upstream from the inlet port of the ozone generator. If the air restrictor gets clogged, the assembly must be replaced as it cannot be cleaned satisfactorily in the field.

5.3 Servicing the photomultiplier tube and the reaction chamber

The photomultiplier assembly consists of the photomultiplier tube and socket, the thermoelectric cooler, and the reaction chamber.
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Figure 5-3. Photomultiplier housing assembly
5 - 10
The assembly must be removed from the analyzer in order to clean the reaction chamber or to replace the photomultiplier tube.
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5.3.1 Removing or replacing the photomultiplier assembly

To remove the photomultiplier assembly, do the following:
1. Turn the analyzer off and shut off all gases.
2. Unplug the electrical cable from the power supply PC board.
3. Disconnect the high voltage cable and the signal cable from
the left side of the assembly. Unscrew the two mounting screws that are located just below the connectors.
4. Uncouple the sample and ozone capillaries and the exhaust
line from the right side of the assembly. Unscrew the two mounting screws that are located just below the fittings.
5. Loosen the mounting screws described in steps 4 and 5 above.
6. Lift the assembly from the analyzer.
To replace the assembly, reverse the removal procedure.

5.3.2 Cleaning the reaction chamber

The photomultiplier tube will be permanently damaged if exposed to ambient light while powered with high voltage. The photomultiplier tube will develop temporary electronic noise if exposed to ambient light with high voltage off. A temporary noisy condition can be corrected by leaving instrument on, with high voltage on, for several hours. The required recovery time depends on the intensity and duration of the previous light exposure. The noise level on the most sensitive range usually drops to normal within 24 hours.
If the sample gas is properly filtered, the reaction chamber should not require frequent cleaning. In the event of carryover or contamination, however, the chamber should be disassembled and the quartz window and the optical filter should be cleaned according to the following procedure:
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1. Cover and shade the reaction chamber and photomultiplier assembly with a dark cloth or other light-shielding material.
Always wear surgical rubber gloves when handling the reaction chamber to prevent contamination from handling.
2. Note the orientation of the capillary fittings. Slowly rotate and withdraw the reaction chamber from the thermocooler housing. En-sure that no light strikes the photomultiplier tube.
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Figure 5-4. Photomultiplier housing assembly
3. Unscrew the plastic end cap to free the quartz window and the red plastic optical filter. Note the sequence in which these are assembled.
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NOTICE
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4. Use one of the following methods to clean the reaction chamber, as appropriate:
The standard method is applicable in most cases.
The alternate method is applicable when the instrument has
shown high residual fluorescence, which is indicated by high residual currents on a zero gas and high differentials between zero gas readings obtained with the ozone lamp on and off.
5.3.2.1 Standard Cleaning Procedure
Do the following to clean the reaction chamber and its components:
1. Use clean, distilled water, Alconox® detergent (PN# 634929), and a stiff plastic bristle brush, such as a toothbrush, to scrub the Teflon surface and gas ports of the reaction chamber.
Alconox detergent is included in the shipping kit, and is available for purchase from numerous vendors.
2. Use Alconox and a clean, soft facial tissue—not an industrial wipe—to carefully clean the quartz window.
3. Vigorously flush the reaction chamber and the quartz window with clean, distilled water.
4. Blow out all water from the internal passages of the reaction chamber.
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WARNING
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5. Dry the reaction chamber and the quartz window in an oven set to 125° F (52° C) for 30 to 45 minutes or blow dry the parts with cylinder air or nitrogen to eliminate all moisture.
ACID HAZARD Hydrochloric acid is irritating to the skin, mucous membranes, eyes and respiratory tract. Direct contact causes severe chemical burns.
Avoid contact with eyes and skin and avoid breathing fumes. Use in a hooded or well-ventilated place. Wear goggles, rubber gloves and protective clothing.
5.3.2.2 Alternate cleaning procedure for high residual fluorescence
Do the following to clean the reaction chamber and its components:
1. Hold the reaction chamber by its tube fittings and carefully immerse the white Teflon part of the chamber in 50% concentrated reagent grade hydrochloric acid for five minutes.
2. Thoroughly rinse the acid-washed region with deionized water, then air dry with cylinder air or nitrogen to eliminate all moisture.

5.3.3 Reconstructing the photomultiplier assembly

To replace the photomultiplier assembly, do the following:
1. Place the reaction chamber parts in their original positions and press on the end cap so that the mating threads engage properly, without cross threading.
2. Turn the mating parts in one continuous motion until the parts mesh. Do not over torque.
3. With reaction chamber now assembled, reconnect it to the thermocooler housing.
To return the photomultiplier assembly to its place in the analyzer, see
“Removing or replacing the photomultiplier assembly” on page 5-11.
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5.3.4 Photomultiplier tube and housing

The photomultiplier tube operates at high DC voltages (nominal setting is 1100 volts) and generates small currents that are highly amplified by the signal conditioning circuitry. It is therefore important that ambient humidity and condensed water vapor be kept from the interior of the photomultiplier housing. Ambient humidity can result in electrical leakage, observed as abnormally high dark current. Water vapor or condensed moisture in contact with the photomultiplier tube can result in an abnormally high noise level during instrument readout on zero air or upscale standard gas.
The photomultiplier tube and reaction chamber assembly incorporates several features to protect against humidity and moisture. The photomultiplier socket assembly is potted with high impedance silicone rubber compound and is sealed from external influences with epoxy and rubber gasket material. The socket assembly and the reaction chamber are sealed with O-rings into opposite ends of the tubular photomultiplier housing. The socket end of the housing may be sealed with either one or two O-rings, depending on the length of the phototube.

5.3.5 Replacing the photomultiplier tube

To replace the photomultiplier tube, do the following:
1. Note the orientation of the connectors.
2. Slowly rotate and withdraw the socket assembly from the housing. Note the orientation and placement of the metal shield and the black plastic insulating cover.
3. Carefully unplug the photomultiplier tube from the socket.
4. Plug the new tube into the socket.
5. Orient the metal shield and black plastic insulator as noted in
Step 2.
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6. Carefully rotate and insert the tube, shield and cover into the housing. Orient as noted in Step 1.

5.4 Ozone generator assembly

The ozone generation assembly consists of the ultraviolet lamp, lamp housing, and power supply.
TOXIC CHEMICAL HAZARD The ozone generator lamp contains mercury. Lamp breakage can result in mercury exposure. Mercury is highly toxic if absorbed through the skin or ingested, or if vapors are inhaled. Handle lamp assembly with extreme care.
If lamp is broken, avoid skin contact and inhalation in the area of the lamp or the mercury spill. Immediately clean up and dispose of the mercury spill and lamp residue as follows:
Wearing rubber gloves and goggles, collect all droplets of mercury by means of a suction pump and aspirator bottle with long capillary tube. Alternatively, a commercially available mercury spill clean-up kit, such as J. T. Baker product No. 4439-01, is recommended.
Carefully sweep any remaining mercury and lamp debris into a dust pan. Carefully transfer all mercury, lamp residue and debris into a plastic bottle which can be tightly capped. Label and return to hazardous material reclamation center.
Do not place in trash, incinerate or flush down sewer. Cover any fine droplets of mercury in non-accessible crevices with calcium polysulfide and sulfur dust.

5.4.1 Removing the ultraviolet lamp and lamp housing

To remove the lamp and housing, do the following:
1. Turn the analyzer off and shut off all gases.
2. Disconnect the air supply tubing from the front of the housing.
3. Disconnect the ozone tube leading to the reaction chamber.
4. Disconnect the power cable from the power supply.
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NOTICE
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5. Uncouple the two velcro straps that secure the housing to the power supply.
6. Lift the housing from the analyzer.

5.4.2 Replacing the ultraviolet lamp

To replace the lamp, do the following:
1. Unscrew and remove the end cap.
2. Unscrew the aluminum outer lamp housing tube from the lamp base, being careful not to hit or touch the lamp assembly.
Do not touch the lamp. Fingerprints may cause a decrease in lamp output.
3. Replace the O-ring in the lamp base with one of the new O­rings that is supplied in the kit.
4. Insert the replacement lamp assembly being careful not to hit or touch lamp housing.
5. Insert a new O-ring into the new end cap. Screw the end cap onto the end of the lamp housing.
6. Replace the lamp and housing by reversing the steps in this section.

5.4.3 Removing the power supply

To remove the power supply, do the following:
1. Remove the ultraviolet lamp and lamp housing. See
“Removing the ultraviolet lamp and lamp housing” on page 5­17 for help.
2. Disconnect the power lead from the power supply board.
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DECEMBER 2013 748214-X
3. Remove the two screws that secure the power supply to the bottom plate of the analyzer.
4. Lift the power supply from the analyzer.
5. Replace the power supply by reversing the order of the steps in this section.

5.5 Converter assembly

To check the heater blanket, verify the continuity of the heater coil.
To check the temperature sensor, refer to “Optimizing the converter
temperature” on page 3-13 and measure the converter’s resistance
when the power is off—it should be about 440 ohms—and when the power is on—should range from 800 to 1,000 ohms.
Table 5-1. Resistance of converter temperature sensor vs. temperature
TEMPERATURE (°C) RESISTANCE (Ohms)
0400
25 438
100 552
200 704
250 780
300 856
350 932
400 1008
450 1084
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5.5.1 Removing the glass converter tube

To remove the glass converter tube, do the following:
1. Turn off the analyzer.
2. Carefully disconnect the blue silicon connectors from the ends of the inlet and outlet tubes. The inlet tube is partially filled with glass wool and has a larger inside diameter than the outlet tube. Further, the outlet tube and the sample capillary connect to the same stainless steel tee.
3. Release the assembly and disconnect the heater and sensor connectors from the temperature control board.
4. Remove the lacing from the heater blanket, and remove the converter tube. Note the position of the temperature sensor and its leads as the aluminum foil is unwrapped.
5. Replace the defective part and reassemble. The temperature sensor should touch the converter tube with the top of the sensor at the midpoint of the converter. Route sensor leads axially to the outer end.
6. Condition the converter as described in “Optimizing the
converter temperature” on page 3-13 and “Measuring converter efficiency” on page 3-16.

5.6 Servicing the electronic circuitry

To troubleshoot the electronic system, refer to Section 4. The electronic system utilizes printed circuit boards with solid state components. After a malfunction is traced to a particular board, return it to the factory for repair.
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Section 6: Replacement parts

WARNING
PARTS INTEGRITY Tampering with or unauthorized substitution of components may adversely affect safety of this product. Use only factory-approved components for repair.

6.1 Matrix

Each analyzer is configured per the customer sales order. Below is the 951C sales matrix which lists the various configurations avail-able.
To identify the configuration of an analyzer, locate the analyzer name­rating plate. The sales matrix identifier number appears on the analyzer name-rating plate.
Model Description
951C Process Chemiluminescence NO
Level 1 Ranges
01 Low Ranges: 0-10, 0-25, 0-100, 0-250 ppm NO
02 High Ranges: 0-100, 0-250, 0-1000, 0-2500 ppm NO
04 Mid Ranges: 0-20, 0-50, 0-200, 0-500 ppm NO
Level 2 Output
01 Selectable: 0-5 VDC, 0/4-20 mA
Level 3 Case
01 Standard
Level 4 Spare
00 None
Analyzer (19" Rack Mount) (951C)
x
x
x
x
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Level 5 Sample Restrictor
01 Standard sample inlet, restrictor included
02 User controlled sample flow (no sample restrictor included)

6.2 Circuit board replacement policy

In most situations involving a malfunction of a circuit board, it is more practical to replace the board than to attempt to isolate and replace an individual component. The testing and replacement costs will probably exceed the cost of a rebuilt assembly from the factory.
The following lists do not include individual electronic components. If circumstances necessitate replacement of an individual component that can be identified by inspection or from the schematic diagrams, obtain the replacement component from a local source of supply.

6.3 Replacement parts

The following parts are recommended for routine maintenance and troubleshooting of the Model 951C. If the trouble-shooting procedures do not resolve the problem, contact your local Rosemount Analytical service office. A list of Rosemount Analytical Service Centers is located in Section 7.
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6.3.1 Common parts

Figure 6-1. Major Assemblies of the Model 951C
655519 Air Restrictor Fitting
657091 Capacitor Assembly
655166 Capillary, Bypass
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655589 Capillary, Sample Hi
623719 Capillary, Sample Lo
654068 Temperature Control Assembly
654070 Converter Assembly
655303 Exhaust Fan
654052 Fan Assembly
898587 Fuse 3.15 A
902413 Fuse 6.25 A
662168 I/O Assembly
652173 Ozone Generator
658156 Ozone Generator UV Lamp Replacement Kit
655129 Ozone Generator Power Supply
654062 Photomultiplier Assembly
655332 Power Supply Assembly
662273 Pressure Switch
623936 Sample Flow Restrictor
644055 Sample Pressure Gauge
815187 Sample Regulator
622917 Sensor, Temperature
6A00337G01/02/03 Signal/Control Board
654878 Transformer/Inductor Assembly
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6.3.2 Photomultiplier assembly

Figure 6-2. Photomultiplier Housing Assembly
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654943 Housing
649541 Insulating Washer
636318 Magnetic Shield
630916 Magnetic Shield
001522 O Ring
008423 O Ring, Photomultiplier
655168 Photomultiplier Tube
654381 Reaction Chamber
654086 Socket Assembly
639722 Thermal Shield
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6.3.3 Converter assembly 654070

Figure 6-3. Converter Assembly
632784 Connector, Blue Silicone
657127 Heater
632782 Temperature Sensor
632795 Tube
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6.3.4 Temperature control assembly 654068

Figure 6-4. Case Heater Temperature Control Assembly
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622733 Fan
622732 Heater
655335 Temperature Control Board
900492 Thermal Fuse
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Return of material
If factory repair of defective equipment is required, proceed as follows:
1. Secure a return authorization from a Rosemount Analytical Inc. Sales Office or Representative before returning the equipment. Equipment must be returned with complete identification in accordance with Rosemount instructions or it will not be accepted.
Rosemount CSC (Customer Service Center) will provide the shipping address for your instrument.
In no event will Rosemount be responsible for equipment returned without proper authorization and identification.
2. Carefully pack the defective unit in a sturdy box with sufficient shock absorbing material to ensure no additional damage occurs during shipping.
3. In a cover letter, describe completely:
The symptoms that determined the equipment is faulty.
The environment in which the equipment was operating
(housing, weather, vibration, dust, etc.).
Site from where the equipment was removed.
Whether warranty or non-warranty service is expected.
Complete shipping instructions for the return of the
equipment.
4. Enclose a cover letter and purchase order and ship the defective equipment according to instructions provided in the Rosemount Return Authorization, prepaid, to the address provided by Rosemount CSC.
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Rosemount Analytical Inc. Process Analytic Division Customer Service Center 1-800-433-6076
If warranty service is expected, the defective unit will be carefully inspected and tested at the factory. If the failure was due to the conditions listed in the standard Rosemount warranty, the defective unit will be repaired or replaced at Rosemount's option, and an operating unit will be returned to the customer in accordance with the shipping instructions furnished in the cover letter.
For equipment no longer under warranty, the equipment will be repaired at the factory and returned as directed by the purchase order and shipping instructions.
Customer service
For order administration, replacement Parts, application assistance, onsite or factory repair, service or maintenance contract information, contact:
Rosemount Analytical Inc. Process Analytic Division Customer Service Center 1-800-433-6076
Training
A comprehensive Factory Training Program of operator and service classes is available. For a copy of the current operator and service training schedule contact:
Rosemount Analytical Inc. Process Analytic Division Customer Service Center 1-800-433-6076
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©2013 Rosemount Analytical, Inc. All rights reserved.
The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. All sales are governed by our terms and conditions, which are available on request. We reserve the right to modify or improve the designs or specifications of our products at any time without notice.
Rosemount Analytical Inc., a division of Emerson Process Management, reserves the right to make changes to any of its products or services at any time without prior notification in order to improve that product or service and to supply the best product or service possible.
All rights reserved. The Emerson logo is a trademark and service mark of Emerson Electric Co. All other marks are the property of their respective owners.
www.emersonprocess.com
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