1.0 FEATURES AND APPLICATIONS
The Rosemount Analytical Model 399 Sensor measures
the pH or the Oxidation Reduction Potential (ORP) of
aqueous solutions in pipelines, open tanks, or ponds.
It is suitable for virtually all applications where a low
cost, disposable sensor is required. The combination
electrode features a ceramic junction constructed in
an annular design around the pH/ORP sensitive
membrane. The double junction reference cell configuration is resistant to process solutions containing
ammonia, chlorine, cyanides, sulfides, or other poisoning ions.
The glass electrode is housed in a molded Tefzel
®
1
body and sealed with Viton
®
1
O-rings to guard against
process leakage. The cable end of the sensor is also
sealed, eliminating cable shorts caused by exposure
to moisture. This construction makes for a highly
chemical resistant disposable sensor and does not
require electrolyte replenishment.
The custom glass electrode is available with either a
standard hemi bulb or an optional flat bulb to best
meet your application needs. Flat glass is advantageous in abrasive or coating applications that etch or
build up on the glass respectively. In coating applications, such as slurries, the flat surface allows the
process flow to act as a scrubbing agent to reduce
coating and maintenance whereas in abrasive applications pitting from silicates and other similar materials is minimized by the flat surface to provide longer
life. The hemi bulb is ideal for general purpose use
and for those processes requiring greater accuracy
over the entire pH range
The Rosemount Analytical pH/ORP sensor offers an
optional integral preamplifier to convert the high
impedance pH or ORP mV signal into a stable, noisefree signal with transmission capability of up to three
miles. The Rosemount Analytical preamp method has
become the industry standard for pH/ORP measurement reliability.
Installation is easily achieved through the wide variety
of mounting configurations. The Model 399 features
1 in. (MNPT) front and rear facing connections for
insertion, submersion or flow through pH and ORP
applications.
2.0 PHYSICAL SPECIFICATIONS
Materials of Construction: Tefzel
®
1
, glass, ceramic
and Viton
®
1
(also, Platinum for ORP sensor)
Process Connections: 1 in. MNPT
Interconnecting Cable: 5 conductor, 10 or 32 ft cable
undressed (integral preamp)
10 ft coax cable (Code 02, 09)
10 ft shielded coax cable (Code 04)
4 conductor, 20 or 100 ft cable undressed
(Code 12, 13, 33)
Measured Range: pH: 0-14
ORP: –1500 -+1500mV
Percent Linearity over pH range:
Temperature Compensation: Automatic 0 to 85°C
(32° to 185°F) (Temperature compensation is not
required for 399 ORP when used with Models 1060,
1023 or 1181 ORP)
Maximum Pressure: 790 kPa abs (100 psig) at 65°C
(Refer to Graph A on page 4)
Weight/Shipping Weight: 0.45 kg/0.9 kg (1 lb/2 lb)
1
Tefzel and Viton are registered trademarks of DuPont Performance
Elastomers.
Model 399
Combination pH/ORP Sensor
Manual Instruction Sheet
PN 51-399/rev.K
July 2009
Hemi Bulb Flat Bulb
1-2 pH 94% 93%
2-12 pH 99% 98%
12-13 pH 97% 95%
3.0 UNPACKING. The sensor is shipped in a con-
tainer with special cushioning material. Before opening
the container, it should be inspected for any damage. If
any damage is detected, the carrier should be notified
before proceeding further. Carefully remove the sensor
from the container and packing material. Inspect the
sensor for any visible damage. If no damage is found,
carefully remove the rubber boot which protects the
glass electrode and keeps the liquid junction wetted.
NOTE
If the sensor is to be stored, the rubber boot
should be filled with pH buffer solution and
replaced on sensor tip until ready to use.
4.0 SENSOR PREPARATION. Shake down the
sensor to remove any air bubbles that may be present
at the tip of the pH glass bulb.
WARNING
Glass electrode must be wetted at all times
(in storage and in line) to maximize sensor
life.
5.0 CALIBRATION USING A STANDARD
BUFFER SOLUTION.
1. Make a temporary electrical connection between
the sensor and instrument.
2. Consult the appropriate pH or ORP analyzer/
transmitter instruction manual for the specific calibration and standardization procedure.
3. After successful completion of the calibration and
standardization procedure, install the Model 399
sensors in the process (see Figures 2 through 9).
6.0 INSTALLATION. The sensor has been
designed to be located in industrial process environments. Temperature and pressure limitations must not
be exceeded at any time (see Graph A).
6.1 Flow Through Installations. The Model 399
Sensor has a 1 in. MNPT process connection at the
front of the sensor for mounting directly into a 1-1/2 in.
tee. See Figure 2 for installation configurations. It is
recommended that shut-off valves be provided for sensor removal and service.
6.2 Insertion Installations. The Model 399 sensor has
forward and rear facing 1 in. MNPT process connections for pipeline installations utilizing flange connections. The Model 399 is also suitable for side-of-tank
installation. The Model 399 must be mounted 15°- 30°
above horizontal (see Figure 3).
6.3 Submersion Mounting. The Model 399 Sensor
has a 1 in. MNPT process connection at the back of the
sensor (see Figures 4 and 5). Utilizing a standard 1 in.
union, the sensor may be mounted to a 1 in. SCH 80
CPVC or PVDF standpipe. Tapered pipe threads in
plastic tend to loosen after installation. It is therefore
recommended that the tightness of the connection be
checked frequently to assure that no loosening has
occurred. To prevent rain water or condensation from
running into the sensor, a weatherproof junction box is
recommended (Rosemount Analytical PN 22719-02).
The sensor cable must be run through a protective
conduit for isolation from electrical interference or
physical abuse from the process. The sensor should
be installed within 80° of vertical, with the electrode
facing down. The sensor’s cable should not be run with
power or control wiring.
NOTE
LARGE PIPE WRENCHES MUST NOT BE
USED TO TIGHTEN THE SENSOR INTO A
FLANGE OR OTHER TYPE OF MOUNTING.
7.0 WIRING. The Model 399 has an optional built-in
preamplifier and comes standard with a shielded cable
or coax cable. The cable should be handled carefully
and kept dry and free of corrosive chemicals at all
times. Extreme care should be used to prevent it from
being twisted, damaged or scraped by rough, sharp
edges or surfaces. The cable is supplied undressed.
Please refer to Figures 10 through 28 or the applicable
analyzer/transmitter instruction manual for electrical
connections.
8.0 START-UP. After the sensor has been installed
and the process solution is in contact with the sensor,
the transmitter may need to be recalibrated. A grab
sample method is recommend. Please refer to your
analyzer/ transmitter’s instruction manual for procedure.
The Model 399pH has an automatic temperature compensator. This compensates for changes in the output
of the glass electrode with changes in temperature.
9.0 MAINTENANCE. The Model 399 Sensor is a
throw-away type and therefore requires a minimum of
maintenance. The sensor should be kept clean and
free of debris and sediment at all times. The frequency
of cleaning by wiping or brushing with a soft cloth or
brush is determined by the nature of the solution being
measured. The sensor should be removed from the
process periodically and checked in buffer solutions as
outlined in Section 5.0. If the sensor will not calibrate,
refer to your analyzer/ transmitter instruction manual
for proper test procedures. If it is determined that the
sensor has failed, it should be discarded and replaced.
2 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 2. FLOW THROUGH INSTALLATIONS
FIGURE 3. INSERTION INSTALLATIONS
Rosemount Analytical 3
MODEL 399 MANUAL INSTRUCTION SHEET
1-1/2” SCHED 80
CPVC TEE WITH 1”
FNPT CONNECTIONS
(CODE 16) STRAIGHT
FLOW SHOWN
1-1/2” PIPE “Y”
1-1/2” X 1”
REDUCING
BUSHING
1-1/2” SCHED 80 CPVC
WITH VIEW OR
CLEANING PORT
FLOW
ANGLE FLOW
SHOWN
SENSOR SHOULD
ALWAYS BE
MOUNTED AT
LEAST 10° ABOVE
HORIZONTAL
SIDE-OF-TANK
INSTALLATION
PIPELINE INSTALLATION (WITH
FLANGE CONNECTIONS)
1” MNPT
FIGURE 1. MOUNTING AND DIMENSIONAL DRAWINGS
TEMP COMP
1” MNPT
1” MNPT
1” WRENCH
OPENING
pH
Dia
25
1
80
3.15
144
5.67
Option 71
Flat Glass Option
GRAPH A
PRESSURE/TEMPERATURE LIMITATIONS FOR MODEL 399*
*Please consult factory for specification, pricing and delivery information of Model 399, less integral preamp.
FIGURE 4. - SUBMERSION INSTALLATIONS
4 Rosemount Analytical
65 75 85 100
TEMPERATURE (°C)
100
80
60
40
20
PRESSURE (PSI)
MODEL 399 MANUAL INSTRUCTION SHEET
Submersion Installation Using a Remote Junction
Box, Mounting Bracket, and Pipe Mount Union
Accessory
Pipe supplied by customer and can be any length.
Submersion Installation Using the Handrail
Mounting Kit (PN 1000857)
Pull box, pipe, and coupling supplied by customer.
Junction box is sold separately.
Rosemount Analytical 5
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 5. Submersion Installation Using the Handrail Mounting Assembly (PN 11275-01)
All parts shown are supplied; sensor is sold separately.
MILLIMETER
INCH
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 6. Jet Spray Cleaner (PN 12707-00) for Submersion Installations
This accessory is especially useful for keeping the sensor clean in dirty ponds or tanks. It can be mounted using the Handrail
Mounting Assembly or a similar submersion accessory.
FIGURE 7. Sensor With Insertion Adapter (PN 23242-02)
This accessory fits the sensor into 1-1/2 inch threaded pipe tees.
The sensor can be removed easily and without twisting the sensor cable.
MILLIMETER
INCH
MILLIMETER
INCH
6 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 8. Sensor Shown in Low Flow Cell Assembly (PN 24091-00)
Ideal for tapping into existing pipe lines or for minimal process flow requirements.
MILLIMETER
INCH
Rosemount Analytical 7
8 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 9. Flow-Through Tee with 3/4 in., 1 in., or 1-1/2 in. NPT
Process Connections.
Ideal for direct, in-line process measurement.
FIGURE 13. Model 399-02/09 Wiring for use with preamplifier integral to remote junction box, and
Models 1054, 1054A, 1054B, 2054, 2081, and other various analyzer/transmitter models.
FIGURE 10. Warning Label
PN DIMENSION A
915240-03 3/4 INCH FNPT
915240-04 1 INCH FNPT
915240-05 1-1/2 INCH FNPT
FIGURE 12. Models 399-12, 399-13, and 399-33
wiring for use with the Solu Comp analyzer
FIGURE 11. Models 399-02 and 399-09 wiring to
1181 integral analyzer/transmitter preamplifier
NOTE: BNC must be cut and prepped. See Figures 13 & 14.
Rosemount Analytical 9
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 15. BNC Preparation Instructions
FIGURE 16. Models 399-02 and 399-09 wiring for use with Models 54, 3081, 81, 4081, 2081, 1054,
1054A, 1054B, and 2054 integral analyzer/ transmitter preamplifier
NOTE: BNC from sensor cable (see Figure 14) must be cut and prepped. See Figure 15.
FIGURE 14. Wire functions for
Models 399-02 and 399-09
FIGURE 17. Model 399-04 wiring for use with the Model Solu Cube analyzer
NOTE: BNC from sensor cable must be cut and prepped. See Figure 15.
NOTE:
Models 54eA, 5081-A,
& 1055-22-24 must
use 399-09-62; field
prep will not work.
10 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 19. Wiring Model 399-01, -03, -05, -06, -07, and -08 (preamplifier integral to sensor) to
Transmitter Models 2054, 1054A, 1054B, 2081, 1181, and other various models.
FIGURE 18. Wiring details - remote junction box with Model 399-09-62 sensor
wire to 54/81/3081/54e/4081/5081
FIGURE 17. Model 399-04 wiring for use with the Model Solu Cube analyzer
NOTE: BNC from sensor cable must be cut and prepped. See Figure 15.
FIGURE 20. Wiring details - remote junction box with Model 399-09-62 sensor wire to Xmt
Rosemount Analytical 11
12 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 22. Wiring Model 399-14 Sensor to Model 1055-22-32 Analyzer
FIGURE 21. Wiring Model 399-14 Sensor to Models 3081, 4081, and 5081-P
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 23. Wiring Model 399-09-62 Sensor to Model 1055-11-22-32 Analyzer
through a Remote Junction Box
Rosemount Analytical 13
14 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 25. Wiring Model 399-09-62 to Model 1055-10-22-32
DWG. NO. REV.
40105548 D
FIGURE 24. Wiring Model 399-04 to Model 1055-10-22-32
DWG. NO. REV.
40105543 C
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 27. Wiring Model 399-14, 400, 401, 402, 403, and 404 to Model 1055 (Pipe/Wall Mount)
DWG. NO. REV.
41055106 C
FIGURE 26. Wiring Model 399-09-62, 400, 401, 402, 403, and 404 to Model 1055 (Panel Mount)
DWG. NO. REV.
41055105 C
Rosemount Analytical 15
16 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 28. Wiring Model 399-09-62, 400, 401, 402, 403, and 404 to Model 1055 (Pipe/Wall Mount)
DWG. NO. REV.
41055109 C
MODEL 399 MANUAL INSTRUCTION SHEET
FIGURE 29. Wiring Model 399-14, 400, 401, 402, 403, and 404 to Model 1055 (Panel Mount)
DWG. NO. REV.
41055110 D
Rosemount Analytical 17
18 Rosemount Analytical
MODEL 399 MANUAL INSTRUCTION SHEET
ORDERING INFORMATION
The Model 399 pH/ORP Sensor is available with custom glass electrodes housed in a molded Tefzel body with 1
in. MNPT threads suitable for insertion, submersion or flow through installation. The sensor includes a general
purpose hemi bulb pH electrode (flat bulb optional) or a platinum ORP electrode and a double junction gel filled
reference electrode. The Model 399 pH is available with an optional integral hermetically sealed preamplifier. The
Model 399 ORP is available only with an integral preamplifier. Automatic temperature compensation is standard
with the Model 399 pH but is not required on the Model 399 ORP (except when used with the Model 1054A ORP
Microprocessor Analyzer). Variable cable lengths are available for both the 399 pH and 399 ORP.
Code 399 pH (GPLR hemi bulb) Preamplifier/Cable (Required Selection)
01 10 ft cable with integral preamp for Models 1181pH & 1050
05 32 ft cable with integral preamp for Models 1181pH & 1050
03 10 ft cable with integral preamp for Model 1003
06 32 ft cable with integral preamp for Model 1003
07 10 ft cable with integral preamp for Model 1054A/B, 2054, and 2081 pH
08 32 ft cable with integral preamp for Model 1054A/B, 2054, and 2081 pH
02 10 ft coax cable for remote preamp, 3K ohm TC (Models 1181, 1050, and 1003)
04 10 ft cable for remote preamp, Pt100 TC (Solu Cube)
09 10 ft coax cable for remote preamp, Pt100 TC (Models 54e, 1054A/B, 1055, 2054, 2081, 81, 3081, 4081, 5081)
12 20 ft cable for Solu Comp (Formerly pH201)
13 100 ft cable for Solu Comp (Formerly pH201-Z100)
14 32 ft cable with integral preamp for Models 54e, 81, 1055, 3081, 4081, and 5081
Code Specialized Glass Types (optional - choose one)
73 High pH (improved accuracy above 12.5 pH))
15 HF Resistant (up to 300 ppm)
71 GPLR Flat bulb (for abrasives)
Code 399 ORP Preamplifier/Cable (Required Selection)
30 32 ft cable with integral preamp for Models 1181ORP and 1060
31 32 ft cable with integral preamp for Model 1023
32 32 ft cable with integral preamp for Model 1054A/B ORP
33 20 ft cable for Solu Comp (Formerly ORP-201)
Code Other Options
62 Cable prepped without BNC for wiring to Models 54e, 81, 3081, 4081, 5081, 2081 (only available w/option -09)
Code Specialized Reference Fills - valid only with standard hemi glass (optional - choose one)
301 Low ionic strength water, greater than 5 μS/cm
302 Triple reference for improved resistance to poisoning ions (sulfide & heavy metals)
303 Low temperature storage (below freezing)
OPTIONAL OPTIONS
399 01 73 EXAMPLE
MODEL
399 pH/ORP SENSOR
MODEL 399 MANUAL INSTRUCTION SHEET
1. Mounting Accessories (optional)
Choose one: PN 23242-02, Mounting adapter kit, 1/2 in. MNPT process connection, 1 in. x 3/4 in. sensor adapter
PN 915240-03, PVC flow through tee, 3/4 in. NPT process connection
PN 915240-04, PVC flow through tee, 1 in. NPT process connection
PN 915240-05, PVC flow through tee, 1-1/2 in. NPT process connection
PN 24091-00, Acrylic low flow cell
PN 2002011, 1-1/2 in. CPVC tee with 1-in. FNPT connection
PN 9320057, Pipe mount union, 1 in. x 1 in. PVC
PN 11275-01, Sensor handrail assembly
PN 1000857, Handrail mounting kit (pipe and sensor coupling supplied by others)
2. Junction Boxes (optional)
Remote Junction Boxes (to extend sensor to analyzer distances)
Choose one: PN 23555-00, includes preamplifier for Models 54, 81, 3081; NEMA 4X
PN 22719-02, Weatherproof junction box for cable extension
PN 23309-03, use with 1181 and 1050 compatible preamplifier
PN 23309-04, use with 1054/A/B, 2054, 2081 compatible preamplifier
3. Preamplifiers (used to amplify signal when mounting sensor further than 15 ft from the analyzer)
Choose one: PN 22698-02, Plug in preamplifier, 1181/1050 compatible (use with junction box PN 23309-03)
PN 22698-03, Plug in preamplifier, 1054/1054A/1054B/2054/ 2081 compatible (use with junction box PN 23309-04)
4. Extension cables (used with remote junction boxes)
Choose one: PN 23646-01, 11 conductor cable, shielded, prepped
PN 9200000, 4 conductor cable, shielded, unprepped
5. Other optional accessories
Choose one: PN 12707-00, Jet spray cleaner
PN 2001492, Stainless steel tag, specify marking (formerly Code -11)
PN 9210012, Buffer solution, 16 oz, 4.01 pH
PN 9210013, Buffer solution, 16 oz, 6.86 pH
PN 9210014, Buffer solution, 16 oz, 9.18 pH
PN 22698-00, Plug-in preamplifier, 1003 compatible
PN R508-16OZ, ORP solution, 460 mV ±10 @ 20°C
FOR FIRST TIME MODEL 399 INSTALLATIONS AND REPLACEMENT PARTS, USE THE FOLLOWING GUIDE:
Rosemount Analytical 19
FROM: RETURN BILL TO:
_____________________________ _____________________________ _____________________________
_____________________________ _____________________________ _____________________________
_____________________________ _____________________________ _____________________________
CUSTOMER/USER MUST SUBMIT MATERIAL SAFETY SHEET (MSDS) OR COMPLETE STREAM COMPOSITION, AND/OR
LETTER CERTIFYING THE MATERIALS HAVE BEEN DISINFECTED AND/OR DETOXIFIED WHEN RETURNING ANY PRODUCT, SAMPLE OR MATERIAL THAT HAVE BEEN EXPOSED TO OR USED IN AN ENVIRONMENT OR PROCESS THAT CONTAINS A HAZARDOUS MATERIAL ANY OF THE ABOVE THAT IS SUBMITTED TO ROSEMOUNT ANALYTICAL WITHOUT
THE MSDS WILL BE RETURNED TO SENDER C.O.D. FOR THE SAFETY AND HEALTH OF OUR EMPLOYEES. WE THANK
YOU IN ADVANCE FOR COMPLIANCE TO THIS SUBJECT.
SENSOR OR CIRCUIT BOARD ONLY:
(Please reference where from in MODEL / SER. NO. Column)
1. PART NO.__________________________1. MODEL_________________________________1. SER. NO. ________________
2. PART NO.__________________________2. MODEL_________________________________2. SER. NO. ________________
3. PART NO.__________________________3. MODEL_________________________________3. SER. NO. ________________
4. PART NO.__________________________4. MODEL_________________________________4. SER. NO. ________________
PLEASE CHECK ONE:
REPAIR AND CALIBRATE DEMO EQUIPMENT NO. __________________________
EVALUATION OTHER (EXPLAIN) _______________________________
REPLACEMENT REQUIRED? YES NO _________________________________________________
DESCRIPTION OF MALFUNCTION:
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
WARRANTY REPAIR REQUESTED:
YES-REFERENCE ORIGINAL ROSEMOUNT ANALYTICAL ORDER NO. ________________________________________
CUSTOMER PURCHASE ORDER NO. _________________________________________________
NO-PROCEED WITH REPAIRS-INVOICE AGAINST P.O. NO. _________________________________________________
NO-CONTACT WITH ESTIMATE OF REPAIR CHARGES: LETTER __________________________________________
PHONE
___________________________________________
NAME _____________________________________________________ PHONE ________________________________________
ADDRESS ___________________________________________________________________________________________________
______________________________________________________________ ZIP ________________________________________
RETURN AUTHORITY FOR CREDIT ADJUSTMENT [Please check appropriate box(s)]
WRONG PART RECEIVED REPLACEMENT RECEIVED
DUPLICATE SHIPMENT REFERENCE ROSEMOUNT ANALYTICAL SALES ORDER NO.__________
RETURN FOR CREDIT RETURN AUTHORIZED BY: ______________________________________
WARRANTY DEFECT____________________________________________________________________________________
_____________________________________________________________________________________________________
24-6047
RETURN OF MATERIALS REQUEST
•IMPORTANT!
This form must be completed to ensure expedient factory service.
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Emerson Process Management
Liquid Division
2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: (949) 757-8500
Fax: (949) 474-7250
http://www.RAuniloc.com
© Rosemount Analytical Inc. 2006
WARRANTY
Seller warrants that the firmware will execute the programming instructions provided by Seller, and that the Goods manufactured or Services provided by Seller
will be free from defects in materials or workmanship under normal use and care until the expiration of the applicable warranty period. Goods are warranted
for twelve (12) months from the date of initial installation or eighteen (18) months from the date of shipment by Seller, whichever period expires first.
Consumables, such as glass electrodes, membranes, liquid junctions, electrolyte, o-rings, catalytic beads, etc., and Services are warranted for a
period of 90 days from the date of shipment or provision.
Products purchased by Seller from a third party for resale to Buyer ("Resale Products") shall carry only the warranty extended by the original manufacturer.
Buyer agrees that Seller has no liability for Resale Products beyond making a reasonable commercial effort to arrange for procurement and shipping of the
Resale Products.
If Buyer discovers any warranty defects and notifies Seller thereof in writing during the applicable warranty period, Seller shall, at its option, promptly correct
any errors that are found by Seller in the firmware or Services, or repair or replace F.O.B. point of manufacture that portion of the Goods or firmware found by
Seller to be defective, or refund the purchase price of the defective portion of the Goods/Services.
All replacements or repairs necessitated by inadequate maintenance, normal wear and usage, unsuitable power sources, unsuitable environmental conditions,
accident, misuse, improper installation, modification, repair, storage or handling, or any other cause not the fault of Seller are not covered by this limited warranty, and shall be at Buyer's expense. Seller shall not be obligated to pay any costs or charges incurred by Buyer or any other party except as may be agreed
upon in writing in advance by an authorized Seller representative. All costs of dismantling, reinstallation and freight and the time and expenses of Seller's personnel for site travel and diagnosis under this warranty clause shall be borne by Buyer unless accepted in writing by Seller.
Goods repaired and parts replaced during the warranty period shall be in warranty for the remainder of the original warranty period or ninety (90) days, whichever is longer. This limited warranty is the only warranty made by Seller and can be amended only in a writing signed by an authorized representative of Seller.
Except as otherwise expressly provided in the Agreement, THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
AS TO MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO ANY OF THE GOODS OR SERVICES.
RETURN OF MATERIAL
Material returned for repair, whether in or out of warranty, should be shipped prepaid to:
Emerson Process Management
Liquid Division
2400 Barranca Parkway
Irvine, CA 92606
The shipping container should be marked:
Return for Repair
Model
_______________________________
The returned material should be accompanied by a letter of transmittal which should include the following information (make a copy of the "Return of Materials
Request" found on the last page of the Manual and provide the following thereon):
1. Location type of service, and length of time of service of the device.
2. Description of the faulty operation of the device and the circumstances of the failure.
3. Name and telephone number of the person to contact if there are questions about the returned material.
4. Statement as to whether warranty or non-warranty service is requested.
5. Complete shipping instructions for return of the material.
Adherence to these procedures will expedite handling of the returned material and will prevent unnecessary additional charges for inspection and testing to
determine the problem with the device.
If the material is returned for out-of-warranty repairs, a purchase order for repairs should be enclosed.
Credit Cards for U.S. Purchases Only.
The right people,
the right answers,
right now.
ON-LINE ORDERING NOW AVAILABLE ON OUR WEB SITE
http://www.raihome.com
Specifications subject to change without notice.
Emerson Process Management
Liquid Division
2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: (949) 757-8500
Fax: (949) 474-7250
http://www.raihome.com
© Rosemount Analytical Inc. 2007
Sira MC070110/00
Sira MC070110/00
8
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