Rosemount 396, 397, 396VP, 398, 398VP Instruction Manual

Models 396/396VP/397/398/398VP

pH/ORP Sensors

Instruction Manual

PN 5100396

February 2001

MODEL 396 and
MODEL 398

MODEL 396VP and
MODEL 398VP

MODEL 397

CAUTION

SENSOR/PROCESS

APPLICATION COMPATIBILITY

The wetted sensor materials may not be
compatible with process composition and
operating conditions. Application compat­ibility is entirely the responsibility of the
user.

DANGER

HAZARDOUS AREA INSTALLATION

This sensor is not Intrinsically Safe. or Explosion
Proof. Installations near flammable liquids or in
hazardous area locations must be carefully
evaluated by qualified on site safety personnel.

To secure and maintain an intrinsically safe
installation, an appropriate transmitter/ safety
barrier/sensor combination must be used.
The installation system must be in accor­dance with the governing approval agency
(FM, CSA or BASEEFA/CENELEC) hazar dous
area classification requirements. Consult your
analyzer/transmitter instruction manual for
details.

Proper installation, operation and servicing of
this sensor in a Hazardous Area Installation is
entirely the responsibility of the user.

SS-SE

March 1995

ESSENTIAL INSTRUCTIONS

READ THIS PAGE BEFORE PROCEEDING!

Rosemount Analytical designs, manufactures, and tests
its products to meet many national and international stan­dards. Because these instruments are sophisticated
technical products, you must properly install, use, and
maintain them to ensure they continue to operate within
their normal specifications. The following instructions
must be adhered to and integrated into your safety pro­gram when installing, using, and maintaining Rosemount
Analytical products. Failure to follow the proper instruc­tions may cause any one of the following situations to
occur: Loss of life; personal injury; property damage;
damage to this instrument; and warranty invalidation.

• Read all instructions prior to installing, operating, and
servicing the product. If this Instruction Manual is not
the correct manual, telephone [phone] and the
requested manual will be provided. Save this
Instruction Manual for future reference.

• If you do not understand any of the instructions, con­tact your Rosemount representative for clarification.

• Follow all warnings, cautions, and instructions marked
on and supplied with the product.

• Inform and educate your personnel in the proper
installation, operation, and maintenance of the prod­uct.

• Install your equipment as specified in the Installation
Instructions of the appropriate Instruction Manual and
per applicable local and national codes. Connect all
products to the proper electrical and pressure
sources.

• To ensure proper performance, use qualified person­nel to install, operate, update, program, and maintain
the product.

• When replacement parts are required, ensure that
qualified people use replacement parts specified by
Rosemount. Unauthorized parts and procedures can
affect the product’s performance and place the safe
operation of your process at risk. Look alike substitu­tions may result in fire, electrical hazards, or improper
operation.

Rosemount Analytical Inc.
Uniloc Division

2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: [phone]
http://www.RAuniloc.com

i

MODEL 396/396VP/397/398/398VP TABLE OF CONTENTS

TUpH MODELS 396/396VP/397/398/398VP

pH/ORP SENSORS

TABLE OF CONTENTS

Section Title Page

1.0 DESCRIPTION AND SPECIFICATIONS............................................................ 1

1.1 TUpH™ Features and Applications................................................................. 1

1.2 Performance and Physical Specifications ....................................................... 2

1.3 Ordering Information........................................................................................ 3

2.0 INSTALLATION................................................................................................. 8

2.1 Unpacking and Inspection............................................................................... 8

2.2 Mounting.......................................................................................................... 8

2.3 Electrical Installation ....................................................................................... 14

3.0 START UP AND CALIBRATION........................................................................ 28

3.1 Sensor Preparation .......................................................................................... 28

3.2 Calibration Using Buffer Solutions or Grab Samples....................................... 28

4.0 MAINTENANCE................................................................................................ 29

4.1 Electrode Cleaning .......................................................................................... 29

4.2 Automatic Temperature Compensator............................................................. 29

5.0 TROUBLESHOOTING...................................................................................... 30

6.0 RETURN OF MATERIAL................................................................................... 31

6.1 General ............................................................................................................ 31

6.2 Warranty Repair............................................................................................... 31

6.3 Non Warranty Repair........................................................................................ 31

LIST OF TABLES

Number Title Page

4-1 R0 and R1 Values for Temperature Compensation Elements.......................... 29

4-2 Temperature vs Resistance of Auto T.C. Elements .......................................... 29

5-1 Troubleshooting................................................................................................ 30

MODEL 396/396VP/397/398/398VP TABLE OF CONTENTS

ii

LIST OF FIGURES

Number Title Page

2-1 Recommended Flow Through/Insertion Installation for Models 396, 396VP, .....

398, & 398VP.................................................................................................... 9

2-2 Dimensional Drawing For Models 396 & 398................................................... 10

2-3 Dimensional Drawing For Models 396VP & 398VP........................................... 11

2-4 Submersion Installations For Models 396, 396VP, 398, & 398VP ..................... 12

2-5 Dimensional Drawings For Model 397 in the Quik-Loc Unit............................ 13

2-6 Recommended Flow Through and Insertion Installation For Model 397......... 14

2-7 Models 396/397/398 Standard Wiring option used with Models 1054A, ........

1054B, 2054, and Preamps PN 22698-02 & 22698-03.................................... 14

2-8 Models 396/397/398 Option -62 for wiring to Models 1054, 1181, 2081, 54, .

81, 3081, 4081, SoluComp, and 2700 Preamp (PN 23054-03) and ...............

remote J-box PN 23555-00.............................................................................. 14

2-9 Wiring Models 396-54 (50), 397-54 (50), & 398-54 (50) to J-Box ...................

(PN 23309-04 (03)) & Remote Preamplifier ..................................................... 15

2-10 Wiring Models 396-54, 397-54, & 398-54 (PT-100-RTD) to J-Box ..................

(PN 23555-00) & Remote Preamplifier............................................................. 16

2-11 Wiring Models 396/397/398 to Model 1181pH ................................................ 17

2-12 Wiring Models 396-54, 397-54, & 398-54 to Models 1054A pH, 1054B pH, ..

& 2054pH-54.................................................................................................... 18

2-13 Wiring Models 396-54, 397-54, & 398-54 to Models 2081pH-05 & 1054pH-54. 19

2-14 Wiring Models 396-54, 397-54, & 398-54 to Models 54, 81, 3081, & 4081..... 20

2-15 Wiring Models 396-54, 397-54, & 398-54 to SoluComp Model SCL-P-014..... 21

2-16 Wiring Models 396-54, 397-54, & 398-54 to Model 2700 Preamp................... 22

2-17 Wiring Models 396-( )-54-62-(71), 397-02-10-54-62, & 398-( )-54-62 to ........

Model 1055-01-10-22-32 ................................................................................. 22

2-18 Wiring Models 396-54-62, 397-02-54-62, & 398-54-62 to Model 1055-22-32. 22

2-19 Wire Functions and Pin Connections for Variopol Connector Cable ............... 23

2-20 Wiring Models 396VP/398VP to Model 81 thru a remote J-box....................... 23

2-21 Wiring Models 396VP/398VP to Model 81 ....................................................... 23

2-22 Wiring Models 396VP/398VP to Model 1181 ................................................... 23

2-23 Wiring Models 396VP/398VP to Model 1181, 1050/1060, 1003/1023 thru a ..

remote J-box.................................................................................................... 24

2-24 Wiring Models 396VP/398VP to Model 2081 ................................................... 24

2-25 Wiring Models 396VP/398VP to Model 3081 & 4081....................................... 24

2-26 Wiring Models 396VP/398VP to Model 2081 thru a remote J-box................... 24

2-27 Wiring Models 396VP/398VP to Model 3081 & 4081 thru a remote J-box....... 24

2-28

Wiring Models 396VP/398VP to Model 1054 ................................................... 25

2-29 Wiring Models 396VP/398VP to Model 1054A/B & 2054 ................................ 25

2-30 Wiring Models 396VP/398VP to Model 1054 thru a remote J-box................... 25

2-31

Wiring Models 396VP/398VP to Model 1054A/B & 2054 thru a remote J-box. 25

2-32 Wiring Models 396VP/398VP to Model 54/54e thru a remote J-box................ 26

2-33 Wiring Models 396VP/398VP to Model 54/54e ................................................ 26

2-34 Wiring Models 396VP/398VP to Model SCL-(P/Q)........................................... 26

2-35 Wiring Models 396VP/398VP to Model 2700 ................................................... 26

2-36 Wiring Models 396VP/398VP to Model 1055-22-32......................................... 27

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTIONS AND SPECIFICATIONS

1

SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

1.1 TUpH™ FEATURES AND APPLICATIONS.

Rosemount Analytical has achieved a new industry
standard for the life expectancy of pH sensors with
the TUpH Sensors. The low maintenance, disposable
Models 396, 396VP, 397, 398, and 398VP TUpH
Sensors offer long life and high performance in the
measurement of pH in aqueous solutions in
pipelines, open tanks, or ponds. These TUpH sen­sors feature a patented, large area reference junc­tion1for maximum resistance to process coatings,
generally found in dirty, high solid applications. In
addition, the secondary helical reference pathway

2

serves as added protection from poisoning ions. The
simplified construction, designed with user conven­ience in mind, does not require electrolyte replenish­ment or any component replacement. All models fea­ture a large glass bulb for increased resistance to the
effects of aging for longer life. All models are avail­able only without an integral preamplifier. The pream­plifier must be in a remote location or integral to the
analyzer/transmitter. Models with a “VP” after the
model number indicate the variopol connector is
used on the sensor in place of the cable. In this case,
a separate cable with a mating VP connector must be
used. All models are compatible with all Rosemount
Analytical and most manufacturers instruments.

1.1.1 Model 396 and 396VP TUpH
Features and Applications.

The Models 396 and 396VP
TUpH sensors are construct­ed of polypropylene and
stainless steel and is com­pletely sealed by EP (ethyl­ene propylene) to eliminate
process intrusion. It is specifi­cally designed for improved life in harsh, dirty appli­cations such as lime slurry waste treatment and paper
machine headbox and pigment/dye applications
where large quantities of suspended solids are pres­ent. Installation is easily achieved through a wide vari­ety of mounting configurations. The Model 396 fea­tures an optional front or rear 1 in. MNPT pr ocess con­nection for insertion, submersion, or flow through
applications.

1.1.2 Model 397 TUpH and
Quik-Loc Features and
Applications. The Model 397 is

housed in a highly chemical
resistant polypropylene body
and completely sealed with EP
to eliminate process intrusion.
The Model 397 body is specifically designed for use
with the Quik-Loc Kit which consists of an adapter and
coupler. The PEEK (polyetheretherketone) adapter
enables the Model 397 sensor to fit into a 1 in. MNPT
Twin-Kam®4Kamloc®4coupler for quick and easy
removal without sensor cable twisting. The 316 stain­less steel Twin-Kam®Kamloc®coupler is sealed with
EP and features “vibration resistant”5arms. The Quik­Loc Kit is not recommended for use in processes with
hazardous, corrosive, or strong oxidizing chemicals
due to a risk of spray and bodily hazards.

1.1.3 Model 398 and 398VP TUpH
Features and Applications.

The chemical-resistant con­struction of Tefzel, titanium,
and the patented TUpH refer­ence junction make the
Models 398 and 398VP the
ideal sensors for measuring
pH in harsh process liquids.
Use Model 398 or 398VP to measure pH in sour water
strippers, in pulp bleaching towers that use chlorine
dioxide, and in process streams containing a variety
of organic solvents.

Models 398 and 398VP use the highest quality mate­rials to provide superior chemical resistance. The sen­sors are housed in a titanium tube and features an
optional 1 inch MNPT process connector for insertion,
submersion, or flow-through applications. The molded
Tefzel TUpH construction is offered with a choice of
seals (Viton, EPDM, or Kalrez). Combining high qual­ity materials with the TUpH reference technology and
A

CCUGLASS pH bulb allows for ultimate chemical

resistance and makes Models 398 and 398VP the per­fect choice for measuring pH in harsh, demanding
processes.

1

May be Protected by U.S. Patent No. 5, 152, 882, Foreign Patent Pending

2

Protected by U.S. Patent No. 6, 054, 031, Foreign Patent Pending

3

A

CCUGLASS is a registered trademark of Rosemount Analytical

4

Kamlok® and Twin-Kam® are registered trademarks of CIVACON

5

CIVACON catalog, Kam-92 (REV. May, 1992)

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

2

1.2 PERFORMANCE & PHYSICAL SPECIFICATIONS

SPECIFICATIONS

MODELS 396 &396VP MODELS 398 & 398VP MODEL 397 QUIK-LOC KIT

Measurements pH: 0-14 pH: 0-14 pH: 0-14 —

and Ranges ORP: -1500 to 1500 mv

Available pH GPHT hemi bulb or GPHT hemi bulb or GPHT hemi bulb —

ACCUGLASSTypes GPLR flat bulb GPLR flat bulb
Wetted Materials 316 SST, Polypropylene, Titanium, Tefzel, glass, Polypropylene, EP, glass 316 SST, EP, PEEK

EPDM, glass choice of Kalrez, Viton, or

EPDM (platinum: ORP only)

Process Connection None, use 1 in. NPT None, use 1 in. NPT None, must use Quik-Loc 1-in. MNPT

process connector, process connector, kit which includes 1 in.

PN 23166-00 or 23166-01 PN 23166-00 or 23166-01 MNPT process connection

(sold separately) (sold separately)

Temperature Range 0-100°C (32-212°F) 0-100°C (32-212°F) 0-80°C (32-176°F) —

Pressure Range- 100-1136 kPa (0-150 psig) 100-1825 kPa (0-250 psig) 100-790 kPa (0-100 psig) —

Hemi bulb

Pressure Range- 100-790 kPa (0-100 psig) 100-790 kPa (0-100 psig) — —

Flat bulb

Minimum Conductivity 75 µS/cm, nominal 75 µS/cm, nominal 75 µS/cm, nominal —

Preamplifier Options Remote Remote Remote

—

Weight/Shipping Weight 0.45 kg/0.9 kg (1 lb/2 lb) 0.45 kg/0.9 kg (1 lb/2 lb) 0.45 kg/0.9 kg (1 lb/2 lb) 0.45 kg/0.9 kg (1 lb/2 lb)

PERCENT LINEARITY

396, 396VP, 397, 398, 398VP 396, 396VP, 397, 398, 398VP

pH Range GPHT Hemi GPLR Hemi

0-2 pH 94% 93%

2-12 pH 99% 98%
12-13 pH 97% 95%
13-14 pH 92% —

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

3

1.3 ORDERING INFORMATION.

MODEL

396 TUpH INSERTION/SUBMERSION STAINLESS STEEL pH SENSOR

CODE ANALYZER/TC COMPATIBILITY (Required Selection)

50 For use with Models 1181, 1050, 1003 (3 K TC)
54 For use with Models 54, 1054, 1054A, 1054B, 2054, 2081, 2700, 81, SCL-P, 3081, and 4081 (PT-100 RTD)

CODE OPTIONAL ITEMS

62 Cable without BNC for wiring to 4081/3081/81/54 analyzers
71 Flat bulb, GPLR

396 - 54 EXAMPLE

The Model 396 pH Sensor features your selection of glass electrode type, either the

standard hemi bulb or the optional flat glass electrode combined with the coating
resistant, polypropylene reference with gel filled electrolyte. The sensor is housed
in a stainless steel body and is used with a 1 in. MNPT threaded process connector
suitable for insertion, submersion, or flow through installations. The Model 396 is
available without an integral preamplifier only and 15 ft of cable. Automatic
temperature compensation is standard 3 K Balco or PT-100 RTD.

MODEL

396VP TUpH INSERTION/SUBMERSION STAINLESS STEEL AND POLYPROPYLENE pH SENSOR (GPHT hemi bulb)

CODE ANALYZER/TC COMPATIBILITY (Required Selection)

50 For use with Models 1181, 1050, 1003 (3 K TC)
54 For use with Models 54, 1054, 1054A, 1054B, 2054, 2081, 2700, 81, 3081, 4081 and SCL-P (Pt 100 RTD)

CODE OPTIONAL OPTIONS

71 GPLR Flat bulb

396VP - 54 EXAMPLE

The Model 396VP insertion/submersion sensor is the same as Model 396 except,

instead of a cable on the back end of the sensor, it features a Variopol connector.
The watertight Variopol sensor-to-cable connector uses a mating connector cable
(ordered separately).

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

The Model 398 Sensor, housed in a titanium tube and made with a patented Tefzel ref­erence junction, can be used with a 1 inch MNPT process connector (purchased sepa­rately). The sensor is available with a hemi bulb glass pH electrode or a platinum and
glass ORP electrode and with Pt100 or 3K temperature compensation.The 398 is pro­vided with a standard 15 ft cable.A preamplifier must be used if the sensor is more than
15 ft from the analyzer/transmitter. Junction box kits with preamplifiers must be ordered
separately. Process connector must also be ordered separately.

CODE MEASURING ELECTRODE TYPE (Required Selection)

10 GPHT hemi glass, General Purpose High Temperature (0-14 pH)
12 ORP

CODE ANALYZER/TC COMPATIBILITY (Required Selection)

50 For Models 1181 (3K TC) [no T.C. if ordered with option -12 (ORP)]
54 For Models 1054, 1054A/B, 2054, 2081,54, 4081, 3081, 81, SCL-(P/Q), Solu Cube (PT 100 RTD)

CODE O-RING MATERIAL (Required Selection)

30 EPDM
31 Viton
32 Kalrez (recommended for applications with Chlorine Dioxide)

CODE OPTIONAL SELECTIONS (see drawings on page 4)

62 15 ft Cable, no BNC (Not Valid w/Option 50) for wiring directly to 54, 81, 3081, and 4081 Transmitter/Analyzers

MODEL

398 TUpH INSERTION/SUBMERSION TITANIUM pH SENSOR

398 - 10 - 32 - 54 EXAMPLE

The Model 398VP insertion/submersion sensor is the same as Model 398, except

the cable is replaced with a Variopol connector. The watertight Variopol sensor-to­cable connector uses the mating connector cable (ordered separately).

CODE ANALYZER/TC COMPATIBILITY (Required Selection)

50 For Models 1181 (3K TC) [no T.C. if ordered with option -12 (ORP)]
54 For Models 1054, 1054A/B, 2054, 2081,54, 4081, 3081, 81, SCL-(P/Q), Solu Cube (PT 100 RTD)

CODE MEASURING ELECTRODE TYPE (Required Selection)

10 GPHT hemi glass, General Purpose High Temperature (0-14 pH)
12 ORP
13 Flat

CODE O-RING MATERIAL (Required Selection)

30 EPDM
31 Viton
32 Kalrez (recommended for applications with Chlorine Dioxide)

MODEL

398VP TUpH INSERTION/SUBMERSION TITANIUM AND TEFZEL pH/ORP SENSOR

398VP - 10 - 32 - 54 EXAMPLE

4

5

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

The TUpH Model 397 pH Sensor is housed in a polypropylene body and is designed to be

used with the Quik-Loc Kit.The sensor includes a large general purpose (GPHT) glass pH
electrode and a large area polypropylene reference junction with gel filled reference elec­trolyte.The Model 397 is available without an integral preamplifier only and 15 ft (4.6 m) of
cable.

MODEL

397 TUpH pH SENSOR

CODE PREAMPLIFIER/CABLE (Required Selection)

02 Without integral preamplifier, 15 ft (4.6 m) cable

CODE MEASURING ELECTRODE TYPE (Required Selection)

10 GPHT, General Purpose glass (0-14 pH)

CODE ANALYZER/TC COMPATIBILITY (Required Selection)

50 For Models 1181, 1050, 1003 (3 K Balco TC)

54 For Models 1054, 54, 81, 3081, 4081, 2054, 2081;2700-Code 02 only (PT-100 RTD)

CODE OPTIONAL OPTIONS

62 Cable without BNC for wiring to 3081/4081/81/54 analyzers

1. Quik-Loc Mounting (required for all first time installations)

Choose one: PN

23757-00, Quik-Loc Kit: for use in 1 in. tees; insertion depth 1.4 in. (35 mm)

PN

23757-01, Quik-Loc Kit: for use in 1-1/2 in. and 2 in. tees; insertion depth 2 in. (50 mm)

2. Remote Junction Boxes (optional, recommended for sensor to analyzer distances of more than 15 ft)

Choose one: PN 23555-00 includes preamplifier for Models 54, 81, 3081, 4081

PN 23309-03 and PN 22698-02 plug-in preamplifier for Model 1181Analyzer
PN 23309-04 and PN 22698-03 plug-in preamplifier for Models 1054 series, 2054, and 2081 Analyzers
PN 23054-03 includes preamplifier for Solu Cube Model 2700

3. Extension cables (used with remote junction boxes)

Choose one: PN 23646-01, 11 conductor, shielded, prepped

PN 9200273, 11 conductor, shielded, unprepped

4. Wiring Aids

Choose one: PN 9120531 BNC splitter, used in place of option -62 or BNC coax prepping for connections to

junction box (PN 23555-00); Models 1181, 1054, 2081, 54, 81, 3081, 4081; Solu Comp (SCL-P-014);
and Model 2700 Preamplifier (PN 23054-03)

NONE: No wiring aids required for connections to Models 1054A, 1054B, 2054, or preamplifiers

PN 22698-02 or 22698-03

FOR FIRST TIME 397/QUIK-LOC INSTALLATIONS, USING THE FOLLOWING GUIDE IS RECOMMENDED:

6

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

1. Process Connector Accessories (required for all first time installations with 1-inch process connection threads)

Choose one: PN 23166-00, 316 SST, 1 in. x 1 in. NPT process connector, with EPDM o-ring

PN 23166-01, Titanium, 1 in.x 1 in.NPT process connector, with EPDM o-ring
PN 9510066, Nylon, 1 in. x 1 in. NPT process connector (submersion only)

Choose one (optional process connector o-rings)

PN 9550220, Kalrez o-ring, 2-214
PN 9550099, Viton o-ring, 2-214

2. Variopol Cable (required for all first time installations) of Models 396VP and 398VP

Choose one: PN 23645-06, 15 ft cable with mating VP connector, prepped with BNC on analyzer end

PN 23645-07, 15 ft cable with mating VP connector, prepped without BNC on analyzer end*

3. Mounting Accessories (optional)

Choose one: PN 915240-03 PVC flow through tee, 3/4 in.NPT process connection

PN 915240-04 PVC flow through tee, 1 in. NPT process connection
PN 915240-05 PVC flow through tee, 1 1/2 in. NPT process connection
PN 11275-01 Sensor handrail mounting assembly
PN 2002011 1-1/2 in. CPVC Tee with 1 in. FNPT connection
PN 23728-00 Low Flow Cell, acrylic

4. Remote Junction Boxes (optional, recommended for sensor to analyzer distances of more than 15 ft)

Choose one: PN 23555-00 includes preamplifier for Models 54, 81, 3081, 4081

PN 23309-03 and PN 22698-02 plug-in preamplifier for Model 1181Analyzer
PN 23309-04 and PN 22698-03 plug-in preamplifier for Models 1054 series, 2054, 2081 Analyzers
PN 23054-03 includes preamplifier for Solu Cube Model 2700

5. Extension cables (used with remote junction boxes)

Choose one: PN 23646-01, 11 conductor, shielded, prepped

PN 9200273, 11 conductor, shielded, unprepped

6. Wiring Aids

Choose one: PN 9120531 BNC splitter, used in place of option -62 or BNC coax prepping for connections to junction box

(PN 23555-00); Models 1181, 1054, 2081, 54, 81, 3081, 4081; SoluComp (SCL-P-014);
and Model 2700 Preamplifier (PN 23054-03)

NONE: No wiring aids required for connections to preamplifier PN 22698-02, preamplifier PN 22698-03,

or Models 1054A, 1054B, and 2054

FOR FIRST TIME 396, 396VP, 398, AND 398VP INSTALLATIONS,
ROSEMOUNT ANALYTICAL RECOMMENDS USING THE FOLLOWING GUIDE:

*Used for connections to Models 1181, 1054, 2081, 54, 81, 3081, 4081, and remote junction box PN 23555-00.

7

MODEL 396/396VP/397/398/398VP SECTION 1.0

DESCRIPTION AND SPECIFICATIONS

ADDITIONAL ACCESSORIES FOR MODEL 396, 396VP, 398 AND 398VP TUpH SENSORS

PART NUMBER DESCRIPTION

33046-00 Ferrule 1 in., split 316 SS
33211-00 Adapter retrofit for PN 915240-04

9550167 EPDM O-ring for process connector (PN 23166-00)
9310100 Ferrule, 1 in. Teflon

1

9310096 Nut, Swage, 1 in. stainless steel
9550167 O-ring, 2-214 EPDM

1

Teflon is a registered trademark of E.I. du Pont de Nemours & Co.

ADDITIONAL ACCESSORIES FOR MODEL 397 TUpH SENSOR AND THE QUIK-LOC KIT

PART NUMBER DESCRIPTION

23753-00 PEEK replacement adapter for Quik-Loc kit (PN 23757-01)
23753-01 PEEK replacement adapter for Quik-Loc kit (PN 23757-00)

9160441 1 in. MNPT 316 stainless steel coupler
9160442 1 in. Plug, stainless steel
9160447 1 in. EP Gasket for coupler
2002011 1-1/2 in. CPVC Tee with 1 in. FNPT Connection

ADDITIONAL ACCESSORIES USED FOR MODELS 396, 396VP, 397, 398, AND 398VP TUpH SENSORS

PART NUMBER DESCRIPTION

22698-00 Preamplifier plug-in for J-box, 1003 compatible
22698-02 Preamplifier plug-in for J-box, 1181/1050 compatible
22698-03 Preamplifier plug-in for J-box, 1054A/B, 2054,2081 compatible
22743-01 Pt 100 preamplifier, 1181 compatible
22744-01 3K Preamplifier, 1181 compatible
23054-03 Remote J-box with preamplifier for Solu Cube Model 2700
23309-03 Remote Junction box, for preamplifier Model 1181
23309-04 Remote Junction box, for preamplifier Model 1054 Series, 2054, 2081
23555-00 Remote Junction box, with preamplifier, 54/3081/4081/81 compatible
23557-00 Preamplifier for Junction box for Models 54/3081/4081/81
23646-01 Extension cable 11 conductor, shielded, prepped

9200273 Extension cable11 conductor, shielded, unprepped
9210012 Buffer solution, 4.01 pH, 16 oz.
9210013 Buffer solution, 6.86 pH, 16 oz.
9210014 Buffer solution, 9.18 pH, 16 oz.
2001492 Stainless Steel Tag, Specify Marking
9200254 Cable, 4 cond., 22 AWG, 2 shielded pair

8

2.2.1 Flow Thr ough and Insertion Mounting for Models
396, 396VP, 398, and 398VP. The Models 396, 396VP,

398, and 398VP Sensors can be used with a 1 inch
MNPT process connector at the front of the sensor for
mounting into a 1-1/2 inch tee or the process. See
Figure 2-1 for installation configurations.

2.2.2 Submersion Mounting for Models 396, 396VP,
398, and 398VP. The Models 396, 396VP, 398, and

398VP Sensors also have a 1 inch MNPT process con­nector available for use on the back of the sensor.
Tapered pipe threads in plastic fittings tend to loosen
after installation. It is therefore recommended that Teflon
tape be used on the threads and that the tightness of
the connection be checked frequently to assure that no
loosening has occurred. To prevent rain water or con­densation from running into the sensor, a weatherproof
junction box is recommended (see Figure 2-4). The
sensor cable must be run through a protective conduit
for isolation from electrical interference or physical
abuse from the process. The sensor should be installed
within 80° of vertical, with the electrode facing down.
The sensor’ s cable should not be run with power or con­trol wiring.

2.2.3 Quik-Loc Mounting for Model 397. The Quik­Loc mounting is used with the Model 397 TUpH sen­sor only.

SAFETY WARNING

It is recommended that a thermome­ter, drain valve to relieve pressure
and pres-sure gauge be inserted
near the Quik-Loc assembly (see
Figure 2-5).

WARNING

Once the Quik-Loc unit is installed the oper­ator should wait for the process to cool to a
safe temperature, use the pressure drain
valve to relieve all process pressure and
observe the pressure on the pressure
gauge for proper removal of the sensor
without spray or bodily injury. The Quik-Loc
kit used with the 397 TUpH sensor is not
recommended for use with hazardous, cor­rosive, or strong oxidizing chemicals due to
a risk of spray or bodily injury.

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

2.1 UNPACKING AND INSPECTION. Inspect the out-

side of the carton for any damage. If damage is detect­ed, contact the carrier immediately. Inspect the instru­ment and hardware. Make sure all the items in the pack­ing list are present and in good condition. Notify the fac­tory if any part is missing. If the sensor appears to be in
satisfactory condition, proceed to Section 2.2,
Mounting.

NOTE

Save the original packing cartons and
materials as most carriers require proof of
damage due to mishandling, etc. Also, if it
is necessary to return the instrument to the
factory , you must pack the instrument in the
same manner as it was received. Refer to
Section 6 for return instructions. If the sen­sor is to be stored, the vinyl boot should be
filled with pH buffer solution and replaced
on sensor tip until ready to use.

WARNING

Glass electrode must be wetted at all times
(in storage and in line) to maximize sensor
life.

2.2 MOUNTING. Each sensor has been designed to
be located in industrial process environments.
Temperature and pressure limitations must not
be exceeded at any time. A caution or warning label
regarding this matter is attached to each sensor. For
insertion, transfer the label as shown on label instruc­tions. See Figure 2-2. For submersion applications, first
note limits then remove and discard label.

NOTE

Before mounting the sensor, shake down
the sensor to remove any air bubbles that
may be present at the tip of the pH glass
bulb. In most cases, the pH sensor can sim­ply be installed as shipped and readings
with an accuracy of ±0.6 pH may be
obtained. To obtain greater accuracy or to
verify proper operation, the sensor must be
calibrated as a loop with its compatible ana­lyzer or transmitter.

SECTION 2.0

INSTALLATION

9

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

Wrap the pipe threads of the Twin-Kam Kamloc coupler
with Teflon tape before placing it into the process pipe.
The coupler can be connected to any 1 in. process con­nection and must be mounted within 80° of vertical, with
the electrode facing down. Once the coupler is in place,
the adapter should be positioned onto the back end of the
sensor. (See Figure 2-5) Remove the parafilm wrapping
from the two 0-rings on the sensor, grease the o-rings with
the lube provided, and feed the sensor cable through the
adapter. Once the adapter is slipped over the sensor’s
back end, the retaining ring (which is included with every
397 sensor) should be installed on the black, grooved,
back end of the sensor body. The retaining ring secures
the sensor into the adapter. The adapter/sensor assembly
is now ready to be inserted into the coupler. With both
arms of the coupler in the released position, insert the
adapter/sensor assembly into the coupler.

NOTE

The adapter can not be inserted completely or
properly unless both arms are in the fully
released position (see Figure 2-5).

Once the adapter has been properly placed in the coupler,
both arms should be positioned in the locked position. A Sur­Loc

™ 1

spring arm has been provided on one arm so that the

“arm cannot be opened until the spring is released.”

2

NOTE

The sensor may obstruct flow through smaller pipes.

Once the arms of the coupler have been locked in position,
use tamper-evident safety wire on the metal rings of the
Twin-Kam arms to prevent unauthorized and/or untrained
personnel from using the Quik-Loc unit.

SAFETY WARNING

It is the responsibility of each com­pany using the Quik-Loc Kit/ 397
TUpH Sensor to train personnel of
the injury risks associated with
using a quick-release coupler that
is placed in a hot or pressurized
process.

The Quik-Loc unit should be used only within the pressure
and temperature limits stated for the Model 397 sensor in
Section 1.2.2.

FIGURE 2-1. Recommended Flow Through and Insertion Installation

For Models 396, 396VP, 398 and 398VP

1-1/2 inch Pipe Tee (PN 2002011) with 1 inch threaded connections.

DWG. NO. REV.

40039609 B

10

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-2. Dimensional Drawing For Models 396 and 398

DWG. NO. REV.

40039601 D

MILLIMETER

INCH

NOTE: PRESSURE RAT­ING SHOWN IS FOR
MODEL 396 FLAT BULB.
SEE PAGE 2 FOR
MODEL 396 AND 398
PRESSURE RATINGS.

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

INCH

MILLIMETER

Metal Process Connector PN 23166-xx
(xx = 00 for 316 SST and xx = 01 for tita­nium) can be used for insertion or sub­mersion mounting of Models 396VP or
398VP sensors in 1-inch fittings.

The metal process connector gives the sensor var­ious insertions depths, depending on where the
user locates the compression fitting. Also the
threads can be switched to face the cable end of
the sensor for connection to submersion pipes.

FIGURE 2-3. Dimensional Drawings: Model 396VP and 398VP Shown with Process Connector

11

12

FIGURE 2-4. Submersion Installations For Models 396, 396VP, 398, and 398VP

DWG. NO. REV.

40039602 B

MILLIMETER

INCH

DWG. NO. REV.

40039603 B

DWG. NO. REV.

40039604 B

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

13

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-5. Dimensional Drawings For Model 397 in the Quik-Loc Unit

DWG. NO. REV.

40039701 A

MILLIMETER

INCH

DWG. NO. REV.

40039702 A

DWG. NO. REV.

40039704 A

NOTE: The EP gasket (see drawing #40039702)
provided with the coupler should be periodically
inspected. If gasket shows signs of corrosion,
replacement will be necessary to ensure a proper
and secure seal between the coupler and adapter.

QUIK-LOC A B

KIT SENSOR LENGTH INSERTION DEPTH
23757-00 6.15 IN / 156 MM 1.4 IN / 35 MM
23757-01 6.15 IN / 156 MM 2.0 IN / 50 MM

14

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

2.3 ELECTRICAL INSTALLATION.

The Models 396, 396VP, 397, 398, and 398VP are for use
with a remote preamplifier. Each sensor comes with either a
special 15 ft low noise coax cable or a Variopol (VP) con­nector, which is used with a mating Variopol cable. The
cable should be handled carefully, and kept dr y and free of
corrosive chemicals at all times. Extreme care should be
used to prevent the cable from being twisted, damaged or
scraped by rough, sharp edges or surfaces. Please refer to
Figures 2-7 thru 2-18 for wiring Models 396, 397, and 398.

Please refer to Figures 2-19 thru 2-36 for wiring Models
396VP and 398VP.

DANGER

DO NOT CONNECT SENSOR CABLE TO POWER

LINES. SERIOUS INJURY MAY RESULT

.

FIGURE 2-6. Recommended Flow Through and Insertion Installation For Model 397

DWG. NO. REV.

40039703 A

FIGURE 2-7. Models 396, 397, and 398 Standard Wiring
Option used with Models 1054A, 1054B, 2054, and
Preamplifiers PN 22698-02 and 22698-03.

FIGURE 2-8.Models 396,397,and 398 Option -62 for Wiring
to Models 1054, 1181, 2081, 54, 81, 3081, 4081, SoluComp,
and 2700 Preamplifier (PN 23054-03). Also for use with
remote Junction Box PN 23555-00.

MODEL 396/397 TABLE OF CONTENTS

15

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

DWG. NO. REV.

40039706 C

DWG. NO. REV.

40039610 C

FIGURE 2-9. Wiring Details For Model 396-54 (50), 397-54 (50), and 398-54 (50).

For Use With Junction Box (PN 23309-04 (03)) and Remote Preamplifier

16

DWG. NO. REV.

40038920 E

MILLIMETER

INCH

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

SENSOR

MODELS
54, 3081,

81, 4081
pH/ORP

FIGURE 2-10. Wiring Details for Model 396-54, 397-54, and 398-54 (Pt-100 RTD). For Use With

Junction Box (PN 23555-00) and Remote Preamplifier.

17

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-11. Wiring Details For Models 396, 397, and 398. For Use With Model 1181 pH.

DWG. NO. REV.

40039607 C

SENSOR

18

FIGURE 2-12. Wiring Details For Models 396-54, 397-54, and 398-54.

For Use With Models 1054ApH-54, 1054BpH-54, and 2054pH-54

DWG. NO. REV.

40039606 C

MILLIMETER

INCH

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

SENSOR

19

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-13. Wiring Details For Models 396-54, 397-54, and 398-54.

For Use With Models 2081 pH-05 and 1054 pH-54

DWG. NO. REV.

40039608 C

MILLIMETER

INCH

SENSOR

20

FIGURE 2-14. Wiring Details For Models 396-54 , 397-54, and 398-54.

For Use With Models 54, 81, 3081, and 4081.

DWG. NO. REV.

40039605 C

MILLIMETER

INCH

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

SENSOR

21

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-15. Wiring Details For Models 396-54 , 397-54, and 398-54.

For Use With SoluComp Model SCL-P-014.

MILLIMETER

INCH

DWG. NO. REV.

40039611 C

SENSOR

MODEL 396/397 TABLE OF CONTENTS

FIGURE 2-16. Wiring Models 396-54, 397-54, and 398-54 to Model 2700 Preamplifier (PN 23054-03).

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-17. Wiring Models 396-( )-54-62-(71), 397-02-10-54-62, and 398-( )-54-62

to Model 1055-01-10-22-32

FIGURE 2-18. Wiring Models 396-54-62, 397-02-54-62, and 398-54-62 to Model 1055-22-32

22

See below for wire functions for Models 396VP and 398VP.The Var iopol connector cable par t numbers are PN 23645-06
(with BNC) and PN 23645-07.

FIGURE 2-19. Wire Functions and Pin Connections for Variopol

connector cable

PN 23645-06 (with BNC) PN 23645-07

FIGURE 2-21. Wiring Model 396VP and 398VP to

Model 81

FIGURE 2-20. Wiring Model 396VP

and 398VP to Model 81 through a

Remote Junction Box

FIGURE 2-22. Wiring Model 396VP and 398VP to

Model 1181

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

23

FIGURE 2-24. Wiring Model

396VP and 398VP to Model 2081

FIGURE 2-25. Wiring Model

396VP and 398VP to Model 3081

and 4081

FIGURE 2-27. Wiring Model

396VP and 398VP to Model 3081

and 4081 through a Remote

Junction Box

FIGURE 2-26. Wiring Model
396VP and 398VP to Model 2081
through a Remote Junction Box

FIGURE 2-23. Wiring Model 396VP

and 398VP to Model 1181,

1050/1060, and 1003/1023 through

a Remote Junction Box

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

24

FIGURE 2-28. Wiring Model 396VP and 398VP to

Model 1054

FIGURE 2-30. Wiring Model 396VP and 398VP to

Model 1054 through a Remote Junction Box

FIGURE 2-29. Wiring Model 396VP and 398VP to

Models 1054A, 1054B, and 2054

FIGURE 2-31. Wiring Model 396VP and 398VP

to Models 1054A, 1054B, and 2054 through a

Remote Junction Box

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

25

FIGURE 2-33. Wiring Model 396VP/398VP to Models 54/54e

FIGURE 2-32. Wiring Model 396VP and 398VP to Models 54 and 54e through a Remote Junction Box

FIGURE 2-35. Wiring Model

396VP and 398VP to Model 2700

FIGURE 2-34. Wiring Model 396VP and

398VP to Model SCL-(P/Q)

26

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

MODEL 396/396VP/397/398/398VP SECTION 2.0

INSTALLATION

FIGURE 2-36. Wiring Model 396VP-54 to Model 1055-22-32

27

MODEL 396/396VP/397/398/398VP SECTION 3.0

START UP AND CALIBRATION

SECTION 3.0

START UP AND CALIBRATION

3.1 SENSOR PREPARATION.

Shake down the sensor to remove any air bubbles
that may be present at the tip of the pH glass bulb.
In most cases, the pH sensor can simply be
installed as shipped and readings with an accuracy
of ±0.6 pH may be obtained. To obtain greater accu­racy or to verify proper operation, the sensor must
be calibrated as a loop with its compatible analyzer
or transmitter.

3.2 CALIBRATION USING BUFFER

SOLUTIONS OR GRAB SAMPLES.

The pH sensor-analyzer/ transmitter loop may be
calibrated by submersing the sensor in a buffer
solution (standard solutions of known pH values) or
in a process grab sample whose pH value maybe
checked by a calibrated laboratory or portable pH
meter.

Please refer to the analyzer's or the transmitters
respective instruction manuals for proper cali­bration procedures.

28

MODEL 396/397 TABLE OF CONTENTS

MODEL 396/397 TABLE OF CONTENTS

MODEL 396/396VP/397/398/398VP SECTION 4.0

MAINTENANCE

4.0 MAINTENANCE. The Model 396, 396VP, 397, 398,

and 398VP Sensors are disposable type sensors and
therefore require minimum maintenance. Every sensor
should be kept clean and free of debris and sediment
at all times. The frequency of cleaning by wiping or
brushing with a soft cloth or brush is determined by the
nature of the solution being measured. The sensor
should be removed from the process periodically and
checked in buffer solutions.

SAFETY WARNING

SENSOR IS IN PRESSURIZED SYSTEM!
May cause spray and bodily injury. Before

removing sensor , be absolutely certain that the
process pressure is reduced to 0 psig and the
process temperature is lowered to a safe level.

If the sensor will not calibrate, refer to your analyzer/
transmitter instruction manual for proper test proce­dures. If it is determined that the sensor has failed, it
should be discarded and replaced.

4.1 ELECTRODE CLEANING. If the electrode is coat­ed or dirty, clean as follows:

1. Remove the sensor from process.

SAFETY WARNING

SENSOR IS IN PRESSURIZED SYSTEM
may cause spray and bodily injury. Before

removing sensor, be absolutely certain that
the process pressure is reduced to 0 psig
and the process temperature is lowered to a
safe level.

2. Wipe the glass bulb with a soft, clean, lint free cloth
or tissue. If this does not remove the dirt or coating,
go to Step 3. (Detergents clean oil and grease;
acids remove scale.)

3. Wash the glass bulb in a strong detergent solution
and rinse it in clean water. If this does not clean the
glass bulb, go to Step 4.

CAUTION

The solution used during the following check is an acid
and should be handled with care. Follow the directions of
the acid manufacturer. Wear the proper protective equip­ment. Do not let the solution come in contact with skin or
clothing. If contact with skin is made, immediately rinse
with clean water.

SECTION 4.0

MAINTENANCE

4. Wash the glass bulb in a dilute 5% hydrochloric acid
solution and rinse with clean water. Soaking the sen­sor overnight in the acid solution can improve clean­ing action.

NOTE

Erroneous pH results may occur immedi­ately after acid soak, due to reference junc­tion potential build-up.

Replace the sensor if cleaning does not
restore sensor operation.

4.2 AUTOMATIC TEMPERATURE COMPENSATOR.

The temperature compensator element is temperature
sensitive and can be checked with an ohmmeter.
Resistance increases with temperature.

The 3K element will read 3000 ohms ±1% at 25°C (77°F)
and a Pt-100 will read 110 ohms. Resistance varies with
temperature for a 3K and Pt-100 element and can be
determined according to Table 4-2 or the following for­mula:

RT=Ro[l+R1(T-20)]

Where RT= Resistance
T = Temperature in °C

Refer to Table 4-1 for Roand R1values

TABLE 4-1. Roand R1Values for

Temperature Compensation Elements

Temperature °C Resistance (Ohms) ±1%

3K PT-100

0 2670 100.0
10 2802 103.8
20 2934 107.7
25 3000 109.6
30 3066 111.5
40 3198 115.4
50 3330 119.2
60 3462 123.1
70 3594 126.9
80 3726 130.8
90 3858 134.6

100 3990 138.5

Temperature

Compensation Element

R

o

R

1

3K 2934 .0045

PT-100 107.7 .00385

TABLE 4-2.Temperature vs Resistance

of Auto T.C. Elements

29

30

MODEL 396/396VP/397/398/398VP SECTION 5.0

TROUBLESHOOTING

Trouble Probable Cause Remedy

Meter reads off scale. (Display T.C. element shorted. Check T.C. element as instructed
reads overrange.) in Section 4.2 and

replace sensor if defective.

Sensor not in process or sample Make sure sensor is in process with
stream is low. sufficient sample stream (refer to

Section 2.0 for installation details).
Open glass electrode. Replace sensor.
Reference element open - no contact.

Replace sensor.

Display reads between 3 and 6 pH Electrode cracked. Replace sensor.
regardless of actual pH of solution
or sample.

Meter or display indication swings T.C. element shorted. Check T.C. element as instructed
or jumps widely in AUTO T.C. Mode. in Section 4.2 and replace

sensor if defective.

Span between buffers extremely T.C. element open. Check T.C. element as instructed
short in AUTO T.C. Mode. in Section 4.2 and replace sensor

if defective.

Sluggish or slow meter indication Electrode coated. Clean sensor as instructed in
for real changes in pH level. Sections 4.1 Replace sensor

if cracked.
Electrode at end of life. Replace sensor.

Transmitter cannot be standardized. Electrode coated or cracked. Clean sensor as instructed in

Sections 4.1. Replace sensor

if cracked.

Transmitter short spans between Electrode at end of life, due to Replace sensor.
two different buffer values. old glass or high temperature

exposure.
Coated glass. Clean sensor as instructed in

Section 4.1. Replace sensor

if cracked.

TABLE 5-1.Troubleshooting

SECTION 5.0

TROUBLESHOOTING

31

MODEL 396/396VP/397/398/398VP SECTION 6.0

RETURN OF MATERIAL

SECTION 6.0

RETURN OF MATERIAL

6.1 GENERAL.

To expedite the repair and return of instruments, prop­er communication between the customer and the fac­tory is important. The “Return of Materials Request”
form is provided for you (in this manual) to copy and
use in case the situation arises. The accuracy and
completeness of this form will affect the processing
time of your materials. Call 1-949-863-1181 for a
Return Materials Authorization (RMA) number.

6.2 WARRANTY REP AIR.

The following is the procedure for returning instru­ments still under warranty:

1. Call Rosemount Analytical for authorization.

2. To verify warranty, supply the factory sales order
number or the original purchase order number. In
the case of individual parts or sub-assemblies,
the serial number on the unit must be supplied.

3. Carefully package the materials and enclose your
“Letter of Transmittal” (see Warranty). If possible,
pack the materials in the same manner as they
were received.

4. Send the package prepaid to:
Rosemount Analytical Inc., Uniloc Division

Uniloc Division
2400 Barranca Parkway
Irvine, CA 92606

Attn: Factory Repair

RMA No. ____________

Mark the package: Returned for Repair

Model No. ____

6.3 NON-WARRANTY REPAIR.

The following is the procedure for returning for repair
instruments that are no longer under warranty:

1. Call Rosemount Analytical for authorization.

2. Supply the purchase order number, and make
sure to provide the name and telephone number
of the individual to be contacted should addition­al information be needed.

3. Do Steps 3 and 4 of Section 6.2.

NOTE

Consult the factory for additional informa­tion regarding service or repair.

U.S. Field Service

Field Watch Response Center
1-800-654-7768

International

ARGENTINA

Emerson Argentina
Buenos Aires
54 1 780311,
795-9338

AUSTRALIA

Fisher-Rosemount
Pty. Ltd.
Baysw ater, Victoria
(61)(39)721-0200

AUSTRIA

Fisher-Rosemount - AG
Neudorf
(43)(2236)607

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Fisher-Rosemount
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(32)(2)716-77-11

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Brasil Industria e
Comercio Ltda.
Sorocada
(55)(11)228 3788

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Rosemount Instruments
Ltd.
Calgary
[phone]

CHINA

Fisher-Rosemount
Pudong, Shanghai
(86)[phone]

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Croatia
Zagreb
(385)(1)305 071

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(420)(2)81002666-7

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Alleroed
(45)48-17-03-33

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Limited
Bognor Regis
(44)(1243)863-121

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Oy Valment-Rosemount
AG
ESPOO
(358)(9)549-541

FRANCE

Fisher-Rosemount S.A.
Lyon
(33)(7)215-98-00

GERMANY

Fisher-Rosemount
GmbH & Co.
D-63549 Hasselroth
(49)(6055)884-0

HUNGARY

Fisher-Rosemount
Budapest
(36)(1)4624001

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Fisher-Rosemount
(India) Ltd.
New Bombay
(91)(22)762-9191/9200

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Fisher-Rosemount
Italia s.r.l.
Milan
(11)(39)(39)27021

JAPAN

Fisher-Rosemount Japan
Co., Ltd.
Tokyo
(81)(3)5403-8529

KOREA

Fisher-Rosemount
Korea Ltd.
Seoul
(82)(2)515-2321

MIDDLE EAST

Fisher-Rosemount
Middle-East Dubai,
United Arab Emirates
(971)(4)835235

MALAYSIA

Rosemount Instruments
SDN BHD
Kuala Lumpur
(60)(3)244-5688

MEXICO

Fisher-Rosemount S.A.
de C.V.
Tlalnepantla
(011)[phone]

NEW ZEALAND

Fisher-Rosemount
Auckland
(64)(9)444-1646

NORWAY

Fisher-Rosemount A/S
Porsgrunn
(47)35-55-5600

POLAND

Fisher-Rosemount
Warszawa
(48)(22)857 3856/
647 3865

PORTUGAL

Fisher-Rosemount
Portugal Instrumentos
Limitada
Alfragide
(351)(1)472 88 50

PUERTO RICO

Fisher-Rosemount Inc.
Guaynabo
[phone], 9956,
or 9957

ROMANIA

Fisher-Rosemount
Bucharest
40 1230 4149/50/59

RUSSIA

Fisher-Rosemount
Moscow
7095 245 86 86

SINGAPORE

Fisher-Rosemount
Singapore
Pte, Ltd
(65)777-8211

SLOVAK REPUBLIC

Fisher-Rosemount scr
Bratislava
42 17 761 973

SPAIN

Fisher-Rosemount S.A.
Madrid
(34)(1)358-91-41

SWEDEN

Fisher-Rosemount AB
Karlstad
(46)(54)19-0090

SWITZERLAND

Fisher-Rosemount AG
Baar
(41)(41)768 62 60

THE NETHERLANDS

Fisher-Rosemount BV
Rijswijk
(31)(70)413-6542

TURKEY

Fisher-Rosemount
Proses Kontrol Ltd.Sri
Istanbul
(90)(216)49 240 42-46

A Worldwide Network of Sales and Service

The Rosemount customer sales and service organization comprises a network of fully equipped support centers strategical­ly located throughout the world. From many of these locations, the Rosemount Group provides support, distribution of fin­ished products, repair facilities, and training for our customers.

Immediate, Reliable Analytical Support

Now there’s a way to quickly get the right answers for your liquid analytical instrumentation
questions: the Analytical Customer Support Center.

Our staff of trained professionals are ready to provide the information you need. If you are
placing an order, verifying delivery, requesting application information, or just want to con­tact a Rosemount Analytical representative, a toll-free call to 1-800-854-8257 will provide
you with the right people, the right answers, right now.

The right people, the right answers, right now.

FROM: RETURN BILL T O:

_____________________________ _____________________________ _____________________________
_____________________________ _____________________________ _____________________________
_____________________________ _____________________________ _____________________________

CUSTOMER/USER MUST SUBMIT MATERIAL SAFETY SHEET (MSDS) OR COMPLETE STREAM COMPOSITION, AND/OR
LETTER CERTIFYING THE MATERIALS HAVE BEEN DISINFECTED AND/OR DETOXIFIED WHEN RETURNING ANY PRODUCT,
SAMPLE OR MATERIAL THAT HAVE BEEN EXPOSED TO OR USED IN AN ENVIRONMENT OR PROCESS THAT CONTAINS A
HAZARDOUS MATERIAL ANY OF THE ABOVE THAT IS SUBMITTED TO ROSEMOUNT ANALYTICAL WITHOUT THE MSDS
WILL BE RETURNED TO SENDER C.O.D. FOR THE SAFETY AND HEALTH OF OUR EMPLOYEES. WE THANK YOU IN
ADVANCE FOR COMPLIANCE TO THIS SUBJECT.

SENSOR OR CIRCUIT BOARD ONLY:
(Please reference where from in MODEL / SER. NO. Column)

1. PART NO._____________________________1. MODEL ____________________________________1. SER. NO. __________________

2. PART NO._____________________________2. MODEL ____________________________________2. SER. NO. __________________

3. PART NO._____________________________3. MODEL ____________________________________3. SER. NO. __________________

4. PART NO._____________________________4. MODEL ____________________________________4. SER. NO. __________________

PLEASE CHECK ONE:

■■ REPAIR AND CALIBRATE ■■ DEMO EQUIPMENT NO. ______________________________

■■ EVALUATION ■■ OTHER (EXPLAIN) ___________________________________

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DESCRIPTION OF MALFUNCTION:
__________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________

WARRANTY REPAIR REQUESTED:

■■ YES-REFERENCE ORIGINAL ROSEMOUNT ANALYTICAL ORDER NO. _______________________________________________

CUSTOMER PURCHASE ORDER NO. ________________________________________________________

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RETURN AUTHORITY FOR CREDIT ADJUSTMENT [Please check appropriate box(s)]

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■■ DUPLICATE SHIPMENT REFERENCE ROSEMOUNT ANALYTICAL SALES ORDER NO._____________

■■ RETURN FOR CREDIT RETURN AUTHORIZED BY: __________________________________________

WARRANTY DEFECT______________________________________________________________________________________________

_________________________________________________________________________________________________________________

24-6047

RETURN OF MATERIALS REQUEST

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Rosemount Analytical Inc.
Uniloc Division

2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: [phone]
Fax: [phone]

WARRANTY

Goods and part(s) (excluding consumables) manufactured by Seller are warranted to be free from defects in work­manship and material under normal use and service for a period of twelve (12) months from the date of shipment by
Seller. Consumables, pH electrodes, membranes, liquid junctions, electrolyte, O-rings, etc. are warranted to be free from
defects in workmanship and material under normal use and service for a period of ninety (90) days from date of ship­ment by Seller. Goods, part(s) and consumables proven by Seller to be defective in workmanship and / or material shall
be replaced or repaired, free of charge, F.O.B. Seller's factor y provided that the goods, parts(s), or consumables are
returned to Seller's designated factory, transportation charges prepaid, within the twelve (12) month period of warranty
in the case of goods and part(s), and in the case of consumables, within the ninety (90) day period of warranty . This war­ranty shall be in effect for replacement or repaired goods, part(s) and consumables for the remaining portion of the peri­od of the twelve (12) month warranty in the case of goods and part(s) and the remaining portion of the ninety (90) day
warranty in the case of consumables. A defect in goods, part(s) and consumables of the commercial unit shall not oper­ate to condemn such commercial unit when such goods, parts(s) or consumables are capable of being renewed,
repaired or replaced.

The Seller shall not be liable to the Buyer, or to any other person, for the loss or damage, directly or indirectly, arising
from the use of the equipment or goods, from breach of any warranty or from any other cause. All other warranties,
expressed or implied are hereby excluded.

IN CONSIDERATION OF THE STATED PURCHASE PRICE OF THE GOODS, SELLER GRANTS ONLY THE ABOVE STAT­ED EXPRESS WARRANTY. NO OTHER WARRANTIES ARE GRANTED INCLUDING, BUT NOT LIMITED TO, EXPRESS
AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

RETURN OF MATERIAL

Material returned for repair, whether in or out of warranty, should be shipped prepaid to:

Rosemount Analytical Inc.

Uniloc Division

2400 Barranca Parkway

Irvine, CA 92606

The shipping container should be marked:

Return for Repair
Model

_______________________________

The returned material should be accompanied by a letter of transmittal which should include the following information
(make a copy of the "Return of Materials Request" found on the last page of the Manual and provide the following there­on):

1. Location type of service, and length of time of service of the device.

2. Description of the faulty operation of the device and the circumstances of the failure.

3. Name and telephone number of the person to contact if there are questions about the returned material.

4. Statement as to whether warranty or non-warranty service is requested.

5. Complete shipping instructions for return of the material.

Adherence to these procedures will expedite handling of the returned material and will prevent unnecessary additional
charges for inspection and testing to determine the problem with the device.

If the material is returned for out-of-warranty repairs, a purchase order for repairs should be enclosed.

Rosemount Analytical Inc.
Uniloc Division

2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: [phone]
http://www.RAuniloc.com

© Rosemount Analytical Inc. 2000

Credit Cards for U.S. Purchases Only.

The right people, the right answers, right now.

ON-LINE ORDERING NOW
AVAILABLE ON OUR WEB SITE

http://www.RAuniloc.com

UNILOC DIVISION

CUSTOMER SUPPORT CENTER

1-800-854-8257