Rose electronic CrystalView Plus User Manual

CrystalView Plus

ENHANCED CAT5 KVM EXTENDER

INSTALLATION AND OPERATIONS

MANUAL

10707 Stancliff Road Houston, Texas 77099
Phone: [phone] Internet: WWW.ROSE.COM

LIMITED WARRANTY

Rose Electronics® warrants the CrystalView Plus™ to be in good working order for one
year from the date of purchase from Rose Electronics or an authorized dealer. Should this
product fail to be in good working order at any time during this one-year warranty period,
Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair
parts and replacement units will be either reconditioned or new. All replaced parts become
the property of Rose Electronics. This limited warranty does not include service to repair
damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification
of the Unit, including static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year
warranty period to Rose Electronics or an authorized repair center providing a proof of
purchase date. If this Unit is delivered by mail, you agree to insure the Unit or assume the
risk of loss or damage in transit, to prepay shipping charges to the warranty service
location, and to use the original shipping container or its equivalent. You must call for a
return authorization number first. Under no circumstances will a unit be accepted without a
return authorization number. Contact an authorized repair center or Rose Electronics for
further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF
PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE,
YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE.
IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES
INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO
USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM
BY ANY OTHER PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO
STATE.

NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

IBM, AT, and PS/2 are trademarks of International Business Machines Corp. Microsoft and
Microsoft Windows are registered trademarks of Microsoft Corp. Any other trademarks
mentioned in this manual are acknowledged to be the property of the trademark owner.

Copyright Rose Electronics 2004. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form
or any means, electronic or mechanical, including photocopying and recording, without the prior
written permission of Rose Electronics.

Rose Electronics Part # MAN-CRVP
Printed In the United States of America - Revision 1.5

FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY

FEDERAL COMMUNICATIONS COMMISSION

AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses and can radiate radio frequency
energy and if not installed and used properly, that is in strict
accordance with the manufacturer’s instructions may cause
interference to radio communication. It has been tested and found
to comply with the limits for a Class A digital device in accordance
with the specifications of Part 15 of FCC rules, which are designed
to provide reasonable protection against such interference when the
equipment is operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference, in
which case the user at his own expense will be required to take
whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
This digital apparatus does not exceed the Class A limits for radio
noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la
classe A prescrites dans le Règlement sur le brouillage
radioélectrique publié par Industrie Canada.

5: 1995

EUROPEAN UNION DECLARATION OF CONFORMITY

ACCORDING TO COUNCIL DIRECTIVE 89/336EEC & 73/23EEC

This equipment is in conformity with the
protection requirements of the following
Council Directives:
The Declaration of Conformity is based upon
compliance of the product with the following
harmonized standards:
EN55022: 1998 EN61000-4­EN55024: 1998 EN61000-4-6: 1996
EN61000-4-2: 1995 EN61000-4-11: 1994
EN61000-4-3: 1995 EN60950: 2000
EN61000-4-4: 1995

TABLE OF CONTENTS

Contents

Disclaimer......................................................................................1

System introduction........................................................................1

Features....................................................................................2

Compatibility..............................................................................3

Package contents......................................................................3

Single video Local models..............................................................4

Single video Remote models ..........................................................5

Dual video local models..................................................................6

Dual video remote models..............................................................7

Quad video remote models.............................................................8

Cables............................................................................................9

Serial cable .............................................................................10

Audio cable .............................................................................10

Installation....................................................................................11

Connecting the cables.............................................................12

Dual Video cabling...................................................................14

Quad Video Remote Unit cabling.............................................16

Keyboard commands...............................................................18

Keyboard command descriptions.............................................19

Local unit Keyboard commands (Dual local model only)...........22

Adjusting the video..................................................................24

Operating instructions- All units....................................................27

Operating instructions – Dual unit.................................................27

KVM Switching ........................................................................27

Private mode (Dual access models only) .................................27

Troubleshooting............................................................................28

Service Information......................................................................30

Maintenance and Repair..........................................................30

Technical Support....................................................................30

Safety...........................................................................................31

Figures

Figure 1. Single Video (Local models)............................................4

Figure 2. single Video (Remote models).........................................5

Figure 3. Dual video (Local models)...............................................6

Figure 4. Dual video (Remote models)...........................................7

Figure 5. Quad video (Remote models)..........................................8

Figure 6. Single video cabling ......................................................12

Figure 7. Dual video cabling.........................................................14

Figure 8. Quad video cabling........................................................16

Figure 9. CrystalView Plus to a KVM switch.................................17

Figure 10. Color skew delay compensation..................................24

Figure 11. Video Test Card..........................................................25

Figure 12 HF / LF adjustment guide. ............................................25

Tables

Table 1. Keyboard Commands.....................................................18

Table 2. Channel select...............................................................19

Table 3. Private mode commands................................................27

Appendices

Appendix A. General specifications..............................................33

Appendix B. Parts and cables......................................................35

Appendix C. Rack mount instructions...........................................36

Appendix D. Rack mount illustration.............................................37

Appendix E. Quick Installation/Setup Guide .................................38

INTRODUCTION

Disclaimer

While every precaution has been taken in the preparation of this
manual, the manufacturer assumes no responsibility for errors or
omissions. Neither does the manufacturer assume any liability for
damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change the specifications,
functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damages due to misuse
of the product or other circumstances outside the manufacturer’s
control. The manufacturer will not be responsible for any loss,
damage, or injury arising directly or indirectly from the use of this
product.

System introduction

Thank you for choosing the Rose Electronics CrystalView Plus
enhanced KVM station extender. The CrystalView Plus is the result
of Rose Electronics commitment to providing state-of-the-art
solutions for today’s demanding workplace. The CrystalView Plus
has proven to be a valuable investment for any business, big or
small, that has a need to access CPUs from Remote locations.

The CrystalView Plus is available in several models; single, dual,
and quad video models and the PC-Serial/Audio model. The single
video model is available in a local and remote access version. The
local access version allows an additional KVM station to be
connected to the Local Unit.

The CrystalView Plus system consists of two Units, a Local Unit and
a Remote Unit. The Local Unit connects to your CPU and one to
four video sources or a Rose switch. The Remote Unit connects to a
keyboard, one to four video monitors and a mouse. The Local and
Remote Units are connected together with industry standard CAT-5,
CAT-5e, or CAT-6 shielded or unshielded, solid core twisted-pair
cable terminated with RJ45 connectors. All models can extend the
distance from the CPU with up to 1,000 feet. CAT-x cable can be
ordered from Rose Electronics in 25-1,000 foot lengths.

Using the CrystalView Plus to remotely access your computer has
several applications that make it convenient for the users. You can
locate your computers in a secure area and access them from other
unsecured areas. Computers used in hazardous industrial
environments can be accessed remotely, keeping the users safe
and unexposed to any hazards.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

1

Features

n Available in single, dual, and quad video models
n Extend a KVM station from a CPU using a single CAT-x cable.

(Up to 650 feet at resolutions of 1600 x 1200 @ 60Hz,
1,000 feet for the resolutions of 1280 x 1024 @ 75Hz.)

n Supports PCs, serial, and full stereo audio
n Supports PS/2 keyboard/mouse and all PC video formats
n The CrystalView Plus uses a microprocessor to emulate the

keyboard and mouse for plug and play operation. The keyboard
and mouse on the Remote Unit do not have to be connected for
the PC to boot; only the Local Unit must be connected to the PC

n Integrated skew compensation adjusts all colors
n Low frequency (LF) and high frequency (HF) equalization

adjustments for optimum video tuning

n Compatible with Rose Electronics family of KVM switches such

as ServeView Pro, UltraView Pro and UltraMatrix

n Compatible with Windows, Windows NT, OS/2, Unix, Linux and

other operating systems

n Fully automatic KVM sharing on a first-come first-serve basis

using the local access model

n On a local access Unit, computers video is displayed on both

KVM stations monitors except in the private mode

n Local or Remote KVM station can inhibit the other on the local

access models

n Bi-directional serial and full stereo audio options
n Stereo audio can be transmitted in either direction across the

CAT-x link simultaneously

n Many serial devices like a Touchscreen can plug directly into

the Remote Unit (Serial/Audio Model).

n Status indicator LEDs on each RJ45 connector
n Surge protection on each RJ45 port
n All settings and video tuning performed from the remote unit

and saved in flash memory

n Remote unit is flash upgradeable

n Rack mount kits available in 19”, 23” and 24” sizes

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

2

Compatibility

Computers PCs with standard PS/2 keyboards and

PS/2 mice

Monitors VGA to UXGA

HV, Composite, Sync-on-green,
Keyboards PS/2 types of keyboard.
Mouse PS/2, (2 or 3-button),

Wheel mouse

Microsoft IntelliMouse
Serial Devices

(Serial/Audio model
only)

Touchscreens, Graphic Tablets,

Serial printers/plotters, Computer terminals

Serial mice, Other standard asynchronous

serial devices.
Audio Devices

(Serial/Audio model
only)

Compatible sound cards

Amplified or non-amplified microphone

Amplified computer stereo speakers

Other audio devices that transmit/receive

signals less than 5 volts peak-to-peak.

Package contents

The package contents consist of the following:

n The CrystalView Plus Units as ordered
n Power adapter for Remote Unit. (Auto-switching transformer)
n Gender changer (factory installed)

n Installation and operations manual.

CPU, serial, audio and CAT-x cables are usually ordered
separately. If the package contents are not correct, contact Rose
Electronics or your reseller, so the problem can be quickly resolved.

Rose Electronics web site

Visit out web site at www.rose.com for additional information on the
CrystalView Plus and other products that are designed for data
center applications, classroom environments and other applications.

About this manual

This manual covers the installation and operation of the CrystalView
Plus PC and PC-Serial/Audio models.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

3

MODELS

Single video Local models

Front view

Rear view

Rear view with serial/audio

Rear view with local
access

Rear view with local
access & serial/audio

Figure 1. Single Video (Local models)

Connectors:
Front

§ RJ45 CATx cable connection (front panel)

Rear Local Single

§ HD15M CPU video connection.

§ MiniDin-6 (2) CPU keyboard and mouse connections .

Rear Local Single with serial/audio

§ HD15M CPU video connection.

§ MiniDin-6 (2) CPU keyboard and mouse connections

§ DB9F Serial connector

§ Audio (2) 3.5mm stereo connectors

Rear Local Dual

§ HD15M CPU video connection.

§ HD15F KVM stations video monitor connection.

§ MiniDin-6 (4) CPU & KVM keyboard and mouse connection

Rear Local Dual with serial/audio

§ HD15M CPU video connection.

§ HD15F KVM stations video monitor connection.

§ MiniDin-6 (4) CPU & KVM keyboard and mouse connection

§ DB9F Serial connector

§ Audio (2) 3.5mm stereo connectors

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

4

Single video Remote models

Front view

Rear view

Rear view with serial/audio

Figure 2. single Video (Remote models)

Connectors:

Front

§ RJ45 CATx cable connection (front panel)

Rear Remote

§ HD15F KVM video connection.

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ Power 9V power adapter connector

Rear remote with serial/audio

§ HD15F KVM video connection

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ DB9M Serial connector

§ Audio (2) 3.5mm stereo connectors

§ Power 9V power adapter connector

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

5

Dual video local models

Front view

Rear view

Rear view with
serial/audio

Figure 3. Dual video (Local models)

Connectors:
Front

§ RJ45 (2) CATx cable connection (front panel)

Rear Local

§ DB25F (2) CPU & second video

§ Power Optional 5V DC power adapter connector

Rear Local with serial/audio

§ DB25F (2) CPU & second video.

§ DB9F Serial connector

§ Audio (2) 3.5mm stereo connectors

§ Power Optional 5V DC power adapter connector

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

6

Dual video remote models

Front view

Rear view

Rear view with
serial/audio

Figure 4. Dual video (Remote models)

Connectors:
Front

§ RJ45 (2) CATx cable connection (front panel)

Rear remote

§ HD15F KVM station video

§ HD15F Second video monitor

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ Power 9V DC power adapter connector

Rear remote with serial/audio

§ HD15F KVM station video

§ HD15F Second video monitor

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ Audio (2) 3.5mm stereo connectors

§ DB9M Serial connector

§ Power 9V DC power adapter connector

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

7

Quad video remote models

Front view
Rear view
Rear view

with serial/
audio

Figure 5. Quad video (Remote models)

Connectors:
Front

§ RJ45 (4) CATx cable connection (front panel)

Rear remote

§ HD15F KVM station video

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ HD15F Second video monitor

§ HD15F Third video monitor

§ HD15F Fourth video monitor

§ Power 9V DC power adapter connector

Rear remote with serial/audio

§ HD15F KVM station video

§ MiniDin-6 (2) KVM keyboard and mouse connections

§ HD15F Second video monitor

§ HD15F Third video monitor

§ HD15F Fourth video monitor

§ Audio (2) 3.5mm stereo connectors

§ DB9M Serial connector

§ Power 9V DC power adapter connector

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

8

CABLES

Cables

CrystalView Plus Local Unit to CPU cable

A CPU adapter cable is used to connect from the Local Unit to a
CPUs keyboard, video monitor and mouse ports. The Serial/Audio
models use a male-to-male cable configured on both ends with an
HD15M VGA connector, two MiniDin-6 connectors for the PS/2
keyboard and mouse, a 3.5mm audio cable, and a DB9MF serial
cable.

The dual video model uses a DB25M to HD15M cable. The quad
video model use a standard HD15M to HD15M video cable for each
additional CPU video output.

Max Local unit to CPU cable length is 20 feet using standard
cabling. Using coax cabling, this distance can be extended, but care
should be taken because power for the Local unit is obtained from
the connected CPUs keyboard port. Extended distances may
require the use of an additional power supply for the local unit.

CrystalView Plus Remote Unit to KVM station cable

The keyboard, video monitor, and mouse cables on a KVM station
can connect directly to the CrystalView Plus Remote unit or the Dual
Local Unit connectors if they are HD15M Video connector and PS/2,
MiniDin-6 Keyboard and Mouse connectors.
Stereo speakers and a microphone can connect directly to the
remote unit’s audio ports.

The dual and quad video models use a standard HD15M to HD15M
video cable for each additional video source.

CrystalView Plus to Rose switch cable

To connect a Local Unit to a Rose switch such as a ServeView Pro,
UltraMatrix or UltraView Pro, use Rose cable part number
CAB-CX0606Cnnn. (DB25F to HD15/PS2/PS2)

Local Unit to Remote Unit cable

The Local Unit is connected to the Remote Unit with up to 1,000 feet
of standard CAT-x UTP/STP “solid core” cable terminated with RJ45
connectors. Rose Electronics cable part number CAB-08UTPnnn.
The dual and quad video models use two or four CAT-x cables from
the local unit to the remote unit.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

9

Serial cable

To connect the Local Unit to the CPUs DB9 serial port, you can use
a standard DB9MF serial 1:1 (DTE-DCE) cable. The Remote Units
“SERIAL” port is wired as DTE (the same as the CPUs serial port).
To connect a serial printer or other DTE devices to the Remote Unit,
you will need a Null-modem (crossover) cable between the Remote
Unit and the device. Select Xon/Xoff software flow control on the
printer and PC. A serial Touchscreen can be directly connected to
the Remote unit’s serial port.

Audio cable

CrystalView Plus models with the audio option are configured with
two 3.5mm stereo audio jacks on both the Local and Remote Unit.
Standard 3.5mm stereo audio cables can be used to connect
between the Local Units “LINE IN” connector and a sound card’s
“LINE OUT” connector. The Remote Units “LINE OUT” connects to
a pair of powered computer speakers.

If you want to use a microphone on the remote unit, there are two
ways to set this up:

1. Method #1
a) Connect the “LINE OUT” connector on the local unit to the

“MIC” input on the CPUs sound card

b) Connect a microphone to the remote units “LINE IN”

connector

c) Adjust the sound card to provide an additional +20dB of

amplification.

2. Method #2 (use the Remote unit for additional amplification)
a) Remove the Remote units power and cover and locate the

jumper labeled “MIC” and connect a jumper across the pins
b) Replace the Remote units cover and restore power
c) Connect a non-powered microphone to the Remote units

“LINE IN” connector and the Local units “LINE OUT” to the

CPUs sound cards “MIC IN” connector.

NOTE: If you are using a powered microphone, connect it directly to
the “LINE IN” connector on the remote unit and connect the Local
units “LINE OUT” connector to the sound cards “LINE IN” connector
(DO NOT INSTALL THE “MIC” JUMPER)

The video performance will vary with different cable types. The
CrystalView Plus makes it easy to adjust the skew and video
compensation with simple keyboard commands.

10

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

INSTALLATION

Installation

Please refer to the safety section first before proceeding with any
installation or configuration of the CrystalView Plus.

Installation of the CrystalView Plus consists of three easy steps.

1. Connect the cables to the equipment.

2. Applying power.

3. Adjust the video channels (if needed).
More advanced users can refer to Appendix E for a quick installation

and video compensation adjustment guide.
For systems that only require running Video through the CrystalView

Plus with no keyboard or mouse or use extended cable lengths
between the local unit and a computer or KVM switch, supplemental
power should be supplied to the Local Unit. The Local Unit gets its
power from the keyboard port of the CPU. Rose Electronics can
supply a power transformer that connects to the Local Unit to
provide this power. This power transformer can be ordered from
Rose Electronics (P/N TFR-05D400FSUB)

When installing the CrystalView Plus, locate the Local unit as close
as possible to the CPU. Keep the CPU and KVM cables as short as
possible but still give some freedom of movement. Using shorter
cables keeps the video noise to a minimum and reduces installation
costs. You can mount the CrystalView Plus in a CPU rack with the
optional rack mount kit. When mounting in a rack, follow the
instructions in Appendix C and Appendix D and assure that the
operating temperature of the Local and Remote Units do not exceed
the maximum ratings. Provide adequate air circulation to assure that
the maximum operating temperature is not exceeded.

Wherever the CrystalView Plus Local and Remote Units are located,
they should be on a secure surface and free from obstructions and
objects that may cause damage to the units.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

11

LOCAL R

EMOTE

CPU

KVM STATION SERIAL MIC SPEAKERS

SERIAL/AUDIO

CATx CABLE

Connecting the cables

CABLE

Figure 6. Single video cabling

Local unit to CPU cabling

(Refer to Figure 1 and Figure 6)
The keyboard, video, and mouse ports on the CPU are connected

to the keyboard, video, and mouse ports on the CrystalView plus
using an appropriate CPU adapter cable.

Serial/audio models

(Refer to page 10 for a description of serial and audio cabling)
For the serial/audio models, connect the serial DB9M port on the

CPU to the DB9F serial connector on the CrystalView Plus using a
DB9F to DB9M serial cable.
The line out of the CPU’s sound card connects to the Line in port on
the CrystalView Plus. The line in connects to the CrystalView Plus
line out port. No set-up is needed.

Local KVM access models

Using models with local KVM access, a second KVM station can be
connected to the local unit. The KVM station’s keyboard, video
monitor, and mouse cables can generally be connected directly to
the local access keyboard, monitor, and mouse ports on the local
unit.

12

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

DO NOT

INSTALL THE “MIC” JUMPER IF USING A

Remote unit to KVM station cabling

(Refer to Figure 2 and Figure 6)
On the remote unit, the KVM station’s keyboard, monitor, and

mouse cables are connected directly to the CrystalView Plus
keyboard, monitor, and mouse connectors.

Serial/audio models

(Refer to page 10 for a description of serial and audio cabling)

Serial port

The serial port on all models is a DB9F on the local unit and DB9M
on the remote unit. The serial port on the remote unit is the same
as the DB9M serial connector on your computer. Serial devices
such as Touchscreens can connect directly to the serial port on the
remote unit
.

Audio ports

A set of powered computer speakers can connect directly to the
CrystalView Plus remote unit’s line level audio out connector. A
powered or non-powered microphone can connect to the Line level
audio in (MIC) connector.

If you are using a non-powered microphone on the Remote Unit,
install the “MIC” jumper, if needed, to provide additional
amplification.

POWERED MICROPHONE.

(See page 10 for alternative ways to connect and install a powered
or non-powered microphone)

Local unit to Remote unit cabling

Connect up to 1,000 feet of CAT-x cable from the Local Units RJ45
front panel connector to the Remote Units RJ45 front panel
connector. (See Figure 6)

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

13

CPU

LOCAL CATx CABLE S REMOTE

KVM STATION

SERIAL MIC SPEAKERS

2nd Video

Dual Video cabling

(Refer to Figure 3 & Figure 7)
The CrystalView Plus dual video models provide total access to one
PC and the ability to view a second video source from an extended
distance over a pair of CATx cables. The second video source
connected to the local unit can be any separate, composite TTL
level, or sync on green video source.

Video #2

Video #1

CABLE

Figure 7. Dual video cabling

Local unit to CPU cabling

(Refer to Figure 3 and Figure 7)
The keyboard, video, and mouse ports on the CPU providing the

first video source are connected to the DB25F, CPU-KVM [1]
connector using an appropriate CPU adapter cable. The second
video source is connected to the DB25F, CPU-VIDEO [2] connector
using a DB25M to HD15M cable.

Serial/audio models

(Refer to page 10 for a description of serial and audio cabling)
For the Dual serial/audio models, connect the serial DB9M port on

the CPU to the DB9F serial connector on the CrystalView Plus using
a DB9F to DB9M serial cable. The line out of the CPU’s sound card
connects to the Line in port on the CrystalView Plus. The line in
connects to the CrystalView Plus line out port.

14

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

DO NOT

INSTALL THE “MIC” JUMPER IF USING A

Remote unit to KVM station cabling

(Refer to Figure 4 and Figure 7)
On the remote unit, the KVM station’s keyboard, monitor, and

mouse cables are connected directly to the CrystalView Plus
keyboard, monitor, and mouse connectors. Connect a second
monitor to view the second video source.

Serial/audio models

(Refer to page 10 for a description of serial and audio cabling)

Serial port

The serial port on all models is a DB9F on the local unit and DB9M
on the remote unit. The serial port on the remote unit is the same
as the DB9M serial connector on your computer. Serial devices
such as Touchscreens can connect directly to the serial port on the
remote unit

Audio ports

A set of powered computer speakers can connect directly to the
CrystalView Plus remote unit’s line level audio out connector. A
powered or non-powered microphone can connect to the Line level
audio in (MIC) connector.

If you are using a non-powered microphone on the Remote Unit,
install the “MIC” jumper, if needed, to provide additional
amplification.

POWERED MICROPHONE.

(See page 10 for alternative ways to connect and install a powered
or non-powered microphone)

Local unit to Remote unit cabling

Connect up to 1,000 feet of CAT-x cable from the Local Units RJ45
front panel connector to the Remote Units RJ45 front panel
connector. Connect a second CAT-x cable from the Local Unit to
the Remote unit for the second video source. (See Figure 7)

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

15

Quad video systems

consist of two

Quad Video Remote Unit cabling

(Refer to Figure 3 and Figure 8)

Video #4

Video #3

Video #2

Video #1

Figure 8. Quad video cabling

dual video local units and a single
quad video remote unit. Video
source #2, #3 and #4 route only the
video to the remote unit.

For Quad video systems, the local units consist of two dual video
units. Connect these units as described in the dual video section.

The Remote unit’s KVM station’s keyboard, monitor, and mouse
cables are connected directly to the CrystalView Plus keyboard,
monitor, and mouse connectors. Connect a second monitor to view
the second video source. Connect a third and fourth monitor to view
these video sources.

Local unit to Remote unit cabling

Connect up to 1,000 feet of CAT-x cable from the Local Dual Units
RJ45 front panel connector to the Remote Units RJ45 front panel
connector. Connect a second, third, and fourth CAT-x cable from
the Local Dual Units to the Remote unit for the second, third, and
fourth video source. (See Figure 8)

16

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

CATx CABLE

KVM SWITCH

Connecting to a Rose KVM switch

The CrystalView Plus can further enhance your system by
connecting the local unit to a Rose KVM switch. This provides
remote access to as many as 1,000 computers (depending on the
type of KVM switch and topology configuration).

LOCAL REMOTE

Figure 9. CrystalView Plus to a KVM switch

Applying power

(All models)

Plug in the power adapter to a 100/240-volt source and to the power
connector on the Remote Unit. Only use the power adapter
provided with the CrystalView Plus. Boot up the connected CPU
and wait for it to completely boot-up. The Local Units power is
supplied from the CPUs keyboard port. If additional power is
required at the local unit due to extended cable lengths or only
passing video through the CrystalView Plus, connect the optional
+5V DC power adapter to the local units +5V DC power jack.

The video image quality may be poor at this point due to cable
lengths, types, or patch panels. Video adjustments are performed
from the remote unit using simple keyboard commands.

Table 1 shows the keyboard commands and key sequences used to
initiate the command.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

17

KEYBOARD COMMANDS

Keyboard commands

Note: Use only the numeric keys above the keyboard to initiate the
keyboard commands from the remote unit.
Do not use the numeric keypad.

Command Key Sequence

Command Mode [L-Ctrl] + [L-Shift] + [F10]
Exit Command Mode and save

Exit Command Mode without saving
Select Channel 1, 2, 3, or 4 [1] / [2] / [3] / [4]
Select Channel 0 [0] (select all channels)
Reset EQ & Delay values [L-Ctrl] + [Home]
Next Assisted EQ setting [L-Ctrl] + [PgUp]
Previous Assisted EQ setting [L-Ctrl] + [PgDn]
Increase RED delay [R] + [R-arrow]
Decrease RED delay [R] + [L-arrow]
Increase Green delay [G] +[R-arrow]
Decrease Green delay [G] + [L-arrow]
Increase Blue delay [B] + [R-arrow]
Decrease Blue delay [B] + [L-arrow]
Toggle RED delay [L-Ctrl] + [R]
Toggle GREEN delay [L-Ctrl] + [G]
Toggle BLUE delay [L-Ctrl] + [B]
Reset EQ values [L-Ctrl] + [End]
Increase LF EQ (Course) [L] + [Up Arrow]
Decrease LF EQ (Course) [L] + [Dn Arrow]
Increase LF EQ (Fine) [L] + [R-Arrow]
Decrease LF EQ (Fine) [L] + [L-Arrow]
Increase HF EQ (Course) [H] + [Up Arrow]
Decrease HF EQ (Course) [H] + [Dn Arrow]
Increase HF EQ (Fine) [H] + [R-Arrow]
Decrease HF EQ (Fine) [H] + [L-Arrow]
Reset keyboard and mouse [F1]
Send NULL mouse byte [F3]
Reset to factory defaults [L-Ctrl] + [F9]
Toggle Unit Private Mode [Scroll Lock]

[ESC]
[L-Shift] + [ESC]

Table 1. Keyboard Commands
NOTE: All keyboard commands are initiated from the Remote unit.

Before any keyboard command can be issued, the unit must
be in the command mode and a channel selected.

18

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Keyboard command descriptions

Command mode – [L-Ctrl] + [L-Shift] + [F10]

Entering the command mode sends the remote units keyboard
instructions to the CrystalView Plus instead of the connected
computer. In the command mode, the yellow LED on the remote
units RJ45 connector for channel 1 will light indicating that the unit is
in the command mode. The keyboard status LEDs (Num lock, Caps
Lock, and Scroll Lock) will flash indicating which channel is
selected. The Command mode automatically times out after 30
seconds of inactivity, saves all settings, and returns the keyboard to
normal functions.

Number of keyboard

status LED flashes

Video channel selected

1 Channel 1 (Default, all models)
2 Channel 2 (Dual & Quad models)
3 Channel 3 (Quad models)
4 Channel 4 (Quad models)

Slow flashes Channel 0 (All channels)

Table 2. Channel select
Exit Command mode and save – [Esc]
Pressing the Esc key while in the command mode will save all

configuration changes made and exit the command mode.
Exit Command mode without saving – [L-Shift] + [ESC]
Pressing the left shift key and the Esc key while in the command

mode will exit the command mode without saving any configuration
changes.

Select Channel 1 – [1]
Pressing 1 while in the command mode selects channel one and all

configuration adjustments apply to channel 1 only. Keyboard status
LEDs flash once.

Select Channel 2-4 – [2, 3, or 4] (Dual and quad models only)
Pressing 2, 3, or 4 while in the command mode selects that channel

and all configuration adjustments apply to the selected channel
only. Keyboard status LEDs flash twice for channel 2, three times
for channel three, and four times for channel four.

Select Channel 0 – [0] (Dual and quad models only)
Pressing 0 (zero) while in the command mode selects all channels

and all configuration adjustments are applied to all channels.
This is especially helpful if all cable lengths and types used for all

channels are the same.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

19

Reset EQ & Delay values – [L-Ctrl] + [Home]

Issuing this command resets the LF and HF equalization and the
red, green, and blue delay values for the selected channel.

Next Assisted EQ setting – [L-Ctrl] + [PgUp]
This command resets the LF and HF equalization settings, then

each time the command is issued, incrementally steps through a
table of preset LF and HF equalization values for different cable
lengths in 25m increments from 0 to 375m. After finding the best
setting, fine tuning of the HF and LF equalization may be needed.
Perform the fine tuning after adjusting for any color skew.

Previous Assisted EQ setting – [L-Ctrl] + [PgDn]
This command decreases the LF and HF equalization settings by

25m. Use this command in conjunction with the Next Assisted EQ
setting command to obtain the best setting for the select channel.

(Refer to Figure 11 – Video adjustment test card)
Increase RED delay – [R] + [R-Arrow]
Each time this command is issued, the RED video component is

delayed an incremental step from 0 to 42ns max. in 2.8 ns steps.
Decrease RED delay – [R] + [L-Arrow]
Use this command along with the increase RED delay to properly

align the RED video component.
Increase GREEN delay – [G] + [R-Arrow]
Each time this command is issued, the GREEN video component is

delayed an incremental step from 0 to 42ns max. in 2.8 ns steps.
Decrease GREEN delay – [G] + [L-Arrow]
Use this command along with the increase GREEN delay to

properly align the GREEN video component.
Increase BLUE delay – [B] + [R-Arrow]
Each time this command is issued, the BLUE video component is

delayed an incremental step from 0 to 42ns max. in 2.8 ns steps.
Decrease BLUE delay – [B] + [L-Arrow]
Use this command along with the increase BLUE delay to properly

align the BLUE video component.

20

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Toggle RED delay – [L-Ctrl] + [R]
Each time this command is issued, the RED video component delay

is toggled between 0 and 19ns.
Toggle GREEN delay – [L-Ctrl] + [G]
Each time this command is issued, the GREEN video component

delay is toggled between 0 and 19ns.
Toggle BLUE delay – [L-Ctrl] + [B]
Each time this command is issued, the BLUE video component

delay is toggled between 0 and 19ns.
(Refer to Figure 12 for LF and HF adjustments)
Reset EQ values – [L-Ctrl] + [End]
Issuing this command will reset the HF and LF equalization values

for the selected video channel to zero. Color delay values are not
affected.

Increase LF EQ (Course) – [L] + [Up Arrow]
Use the Increase LF EQ adjustment to remove black smears to the

right of large objects.
Decrease LF EQ (Course) – [L] + [Dn Arrow]
Use the Decrease LF EQ adjustment along with the Increase LF EQ

to obtain the sharpest image.
Increase LF EQ (Fine) – [L] + [R-Arrow]
Use the Increase LF EQ adjustment to remove black smears to the

right of large objects.
Decrease LF EQ (Fine) – [L] + [L-Arrow]
Use the Decrease LF EQ adjustment along with the Increase LF EQ

to obtain the sharpest image
Increase HF EQ (Course) – [H] + [Up Arrow]
Use the Increase HF EQ adjustment to sharpen the image.
Decrease HF EQ (Course) – [H] + [Dn Arrow]
Use the Decrease HF EQ adjustment along with the Increase LF EQ

to obtain the sharpest image.
Increase HF EQ (Fine) – [H] + [R-Arrow]
Use the Increase HF EQ adjustment to sharpen an image.
Decrease HF EQ (Fine) – [H] + [L-Arrow]
Use the Decrease HF EQ adjustment along with the Increase LF EQ

to obtain the sharpest image.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

21

Reset keyboard and mouse – [F1]

Pressing the [F1] key while in the command mode will reset the
keyboard and mouse, and then exit the command mode. Use this
command if the keyboard or mouse lock up or the mouse does not
initialize properly.

Send NULL mouse byte – [F3]
Pressing the [F3] key while in the command mode will send a NULL

byte to the system and then exits the command mode. Use this
command to re-synchronize an out of sync mouse. This command
may need to be issued several times to re-sync the mouse.

Reset to factory defaults – [L-Ctrl] + [F9]
The reset to factory default command will reset the HF and LF

equalization values, all color delay values and all configurations for
all channels back to the original factory defaults and then exit the
command mode.

Toggle Unit Private Mode – [Scroll Lock]
CrystalView Plus models with local KVM access have a private

mode available which can inhibit the local or remote unit. When the
local or remote unit issues this command, it blanks the monitor and
prevents the other unit from being used until the private mode
command is issued again. To indicate that a unit is in the private
mode, the scroll lock LED will slowly flash. To cancel the private
mode, enter the Command Mode and press the Scroll Lock key
again.

Local unit Keyboard commands (Dual local model only)

To initiate a local unit keyboard command, first press the “HOT­KEY” then the command. The default “HOT-KEY” is the right
control key. To change the default “HOT-KEY” from the right control
key to the left control key, enter the Command mode and press [F7].
This toggles the “HOT-KEY” from the right control key to the left
control key. When the [F7] key is pressed, the “HOT-KEY” change
is saved and the unit exits the Command mode and returns to
normal operation.

The local user can start a private session by pressing the “HOT­KEY” (right control key), then the scroll lock key. When the local
unit is in the private mode, the Scroll Lock LED on the local unit
flashes and all three LEDs on the remote unit will illuminate. The
remote monitor is blanked and the keyboard and mouse are
disabled.

22

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Reset the local keyboard and mouse

If the local keyboard or mouse locks up, you can reset them by
issuing the reset command. Press the “HOT-KEY”, then [Num Pad
Left Arrow] (generally the “4” key on the numeric keypad)

Send NULL mouse byte

If there is erratic movement of the mouse pointer, issue the NULL
mouse byte command. This command sends a null mouse byte to
the system and then exits the command mode. Some operating
system’s mouse drivers may automatically re-synchronize the
mouse signal if there is no mouse activity for a few seconds.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

23

VIDEO ADJUSTMENTS

Slower Slower

Faster

Faster

RED RED

Adjusting the video

All video adjustments are performed from the remote unit. Make
sure all connections are in place and the video from the computer(s)
connected to the local unit are powered up and operating properly.

An online test card has been developed for assisting in the video
skew and color delay adjustments. If possible, display this test card
on the remote unit to adjust. The online location of the test card is:
http://www.rose.com/htm/crvtestcard.htm.

If displaying the test card is not possible, display some text in a
large font on a white background. Also open a windows application
and check the text in the tool bars and icons on the desktop for
clarity and correct colors.

The RED, GREEN, and BLUE delay for a selected channel can be
adjusted to obtain the clearest image. If possible, use the on-line
test card to perform the skew adjustments. (See Figure 11)

First enter the Command mode ([L-Ctrl] + [L-Shift] + [F10]) then
select a channel to adjust [1, 2, 3, 4, or 0) and then display the test
card. The color skew adjustment lines on the test card are equally
divided into RED, GREEN, and BLUE. If the colors on the line are
not aligned, adjust the skew by increasing the color delay for the
faster color(s). Refer to the example in Figure 10.

GREEN GREEN

BLUE BLUE

Figure 10. Color skew delay compensation

24

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

KVM EXTENDER TEST CARD

LF too low LF too high

HF too low

HF too high

Black on White

White on Black
White on Gray

Black on gray

White on Cyan

Yellow on gray

Red on gray
Red on black

Green on black

SKEW SKEW

Blue on black

Figure 11. Video Test Card
To begin adjusting the LF and HF equalization, display the text card

as shown in Figure 11. Observe the “H” in the lower left corner of
the test card. Compare it with the example shown in Figure 12 and
adjust the LF or HF equalization to obtain sharp clean image edges.

Adjust-[L] + [Up Arrow] Adjust-[L] + [Down Arrow]

Adjust-[H] + [Up Arrow] Adjust-[H] + [Down Arrow]

Figure 12 HF / LF adjustment guide.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

25

In summary, adjusting the video consists of:

1. Enter the Command Mode

2. Select the video channel to adjust

3. Display the test card or a created straight line graphic that is
equally divided into three color parts, RED, GREEN, and
BLUE

4. Adjust the RED, GREEN, and BLUE delay to align the three
colors

5. Observe the “H” in the lower left corner of the test card or
display some text on a white background.

6. Adjust the LF and HF Equalization to eliminate smearing or
bright streaks

7. Save the settings

8. On the dual and quad models, select the next video channel
to adjust and perform steps 3 – 7 on this and all other
channels.

When you enter the “Command Mode” to adjust a channel’s video,
the yellow LED on the Rj45 connector for channel one will light (Not
blink). When you are adjusting the video, keyboard commands are
directed to the CrystalView Plus remote unit. Mouse activity is
temporarily halted until you exit the command mode. When you
select a channel to adjust the video, the status LEDs on the
keyboard will blink, indicating which channel is selected.
(See Table 2)

26

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

OPERATING INSTRUCTIONS

Operating instructions- All units

Once the Remote and Local Units are connected and configured,
the Remote KVM station’s keyboard, video monitor and mouse will
function as if it were directly connected to the CPU. All applications,
upgrades and PC configurations can be performed normally.
Each Rj45 connector on the remote unit has two LEDs. The left
LED is yellow, the right one is green. The green LED on all
channels will flash if a video signal is being received from the local
unit. If no video signal is being received, the green LED will remain
“ON”. The yellow LED on channel one only will flash indicating that
the keyboard and mouse are active. The video from all sources will
always display on their respective monitor unless the unit is in the
private mode (Dual and Quad models only).

Operating instructions – Dual unit

KVM Switching

The CrystalView Plus “Dual” version allows for an additional KVM
station to be connected to the Local Unit. The CPU can be
operated from either the Remote or Local KVM station but not
simultaneously. The Local Unit is active during boot-up. To activate
the Remote KVM station, simply press any key on the Remote KVM
stations keyboard or move the mouse. To activate the Local KVM
station, press any key on the Local KVM station’s keyboard or move
its mouse. Both the local and remote monitors will display the
current computer activity unless a unit is in the private mode.

A lockout feature disables activity from a KVM station until the “In
Use” KVM stations keyboard or mouse is inactive for more than 2
seconds. After 2 seconds of inactivity, pressing any key on the “Not
in Use” KVMs keyboard or moving the mouse will activate that KVM
station and lockout the other KVM station.

Private mode (Dual access models only)

The private mode feature will disable the keyboard and mouse and
blank the video monitor on the Remote or Local Unit. To enter the
private mode, execute the command shown in Table 3.

Unit Command

Remote [L-Ctrl] + [L-Shift] + [F10] / [Scroll Lock]
Local [“HOT-KEY”] + [Scroll Lock]

(Default “HOT-KEY” = Right Ctrl key)

Table 3. Private mode commands

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

27

TROUBLESHOOTING

Troubleshooting

The troubleshooting section is used as a guide to understanding the
capabilities of the CrystalView Plus and for general troubleshooting.
If you have any problems or questions concerning the installation,
operation or usage of the CrystalView Plus that is not covered in this
manual, please contact Rose Electronics for technical support.

Image is not sharp / smeared

n Improper video equalization adjustment.
n Check CATx cable connections.
n If you are using an LCD panel, adjust the panel’s clock and

phase.

Separated colors / colored borders on text and Icons

n Improper skew settings, adjust color delays.
n Check CATx cable connections.

No video on remote monitor

n No power applied to local unit.
n Check keyboard connection on local unit, local unit power is

obtained from the CPU keyboard connection.

n CPUs keyboard port does not supply adequate power for the

local unit, Use an external 5V power adapter.

Monitor goes blank for a few seconds

n Check CATx cable routing to assure it is not routed near power

lines or other power sources that can cause interference.

n Check the system grounding.

Incorrect graphic mode on boot-up

n If the CPUs graphic card supports VESA DDC, configure the

graphic driver for the exact make and model of the video
monitor. CrystalView Plus does not support Plug-and-Play
(DDC) monitor selections.

Video is unstable / excess jitter

n If you are using an LCD panel, adjust the panel’s clock and

phase.

n Power off and on the remote unit.

28

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Only video is required, but no picture appears.

n The probable cause is that power to the Local Unit is not

applied. The Local Unit obtains its power from the CPUs
keyboard port. A keyboard cable must be connected from the
Local Unit to the CPU even if no keyboard is required. A
supplementary power supply can be obtained that connects to
the Local Units keyboard connector.

System does not detect a PS/2 mouse

n Keyboard and mouse cables reversed on the Local Unit.
n Cable is loose; re-seat mouse cable on the CPU and the Local

Unit.

n Ensure that the keyboard cable to the Local Unit is connected to

provide adequate power to the Local Unit.

n If you are connecting the local unit to a CPU with power applied,

connect the mouse cable to the CPU before you connect the
keyboard cable to ensure the mouse is correctly detected.

n Re-boot PC.

Keyboard error on boot-up

n Press [F1] or [Esc] and if this corrects the problem, modify the

BIOS setting to disable keyboard testing during boot-up.

No sound at the Remote Units speakers or headphones.

n Audio cable loose or defective.
n Audio cable in the wrong connector.
n Sound card “Line Out” muted.

No sound at the CPUs speakers when using a Microphone on
the Remote Unit.

n Microphone cable in wrong connector.
n Sound card “MIC” input muted.
n Microphone signal not amplified; increase sound card

amplification by +20db. Add “MIC” jumper on the Remote Units
daughter board to increase signal. Do not add this jumper if the
microphone is already a powered microphone.

Serial device does not function

n Serial cable loose or defective.
n Flow control incorrectly set on unit or CPU.
n Connect serial device directly to the CPU’s serial port and check

to determine if the problem is a PC or CrystalView Plus
problem.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

29

SERVICE and SUPPORT

Service Information

Maintenance and Repair

This Unit does not contain any internal user-serviceable parts. In
the event a Unit needs repair or maintenance, you must first obtain
a Return Authorization (RA) number from Rose Electronics or an
authorized repair center. This Return Authorization number must
appear on the outside of the shipping container.

See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original

container or equivalent, insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA

Technical Support

If you are experiencing problems, or need assistance in setting up,
configuring or operating your CrystalView Plus, consult the
appropriate sections of this manual. If, however, you require
additional information or assistance, please contact the Rose
Electronics Technical Support Department at:

Phone: [phone]
E-Mail: [email protected]
Web: www.rose.com

Technical Support hours are from: 8:00 am to 6:00 pm CST (USA),
Monday through Friday.

Please report any malfunctions in the operation of this Unit or any
discrepancies in this manual to the Rose Electronics Technical
Support Department.

30

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

SAFETY

Safety

The CrystalView Plus KVM extender has been tested for
conformance to safety regulations and requirements, and has been
certified for international use. Like all electronic equipment, the
CrystalView Plus should be used with care. To protect yourself from
possible injury and to minimize the risk of damage to the Unit, read
and follow these safety instructions.

n Follow all instructions and warnings marked on this Unit.
n Except where explained in this manual, do not attempt to

service this Unit yourself.

n Do not use this Unit near water.
n Assure that the placement of this Unit is on a stable surface or

rack mounted.

n Provide proper ventilation and air circulation.
n Keep power cord and connection cables clear of obstructions

that might cause damage to them.

n Use only power cords, power adapter and connection cables

designed for this Unit.

n Use only a grounded (three-wire) electrical outlet.
n Use only the power adapter provided with the CrystalView Plus.
n Keep objects that might damage this Unit and liquids that may

spill, clear from this Unit. Liquids and foreign objects might
come in contact with voltage points that could create a risk of
fire or electrical shock.

n Operate this Unit only when the cover is in place.
n Do not use liquid or aerosol cleaners to clean this Unit. Always

unplug this Unit from its electrical outlet before cleaning.

n Unplug this Unit from the electrical outlet and refer servicing to a

qualified service center if any of the following conditions occur:

§ The power cord or connection cables are damaged or
frayed.

§ The Unit has been exposed to any liquids.

§ The Unit does not operate normally when all operating

instructions have been followed.

§ The Unit has been dropped or the case has been damaged.

§ The Unit exhibits a distinct change in performance,

indicating a need for service.

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

31

Safety and EMC Regulatory Statements

Safety information

Documentation reference symbol. If the product is

marked with this symbol, refer to the product
documentation to get more information about the
product.

WARNING A WARNING in the manual denotes a hazard that

can cause injury or death.

CAUTION A CAUTION in the manual denotes a hazard that

can damage equipment.

Do not proceed beyond a WARNING or CAUTION notice until you
have understood the hazardous conditions and have taken
appropriate steps.

Grounding

These are Safety Class I products and have protective earthing
terminals. There must be an un-interruptible safety earth ground
from the main power source to the product’s input wiring terminals,
power cord, or supplied power cord set. Whenever it is likely that the
protection has been impaired, disconnect the power cord until the
ground has been restored.

Servicing

There are no user-serviceable parts inside these products. Only
service-trained personnel must perform any servicing, maintenance,
or repair.

The user may adjust only items mentioned in this manual.

32

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

APPENDICES

5, 5e, 6

Appendix A. General specifications

Maximum resolution 1600 x 1200 @ 60 Hz (Less than 650 feet /

200M)
1280 x 1024 @ 75 Hz (650 -1,000 feet /
200 – 300M)

Video compatibility VGA to UXGA, RGB
Video levels 0.7V P-P
Video coupling DC

Sync type Separate/composite TTL level

Sync on green
Sync polarity is preserved.

Keyboard PC/AT, PS/2
Skew adjustment 2.8ns steps / 42ns max per color
Mouse Standard PS/2 two/three button

Standard wheel mice
Logitech 3-button PS/2

Console lockout
period

Serial data Format: Transparent

Audio data Digitized, bi-directional stereo audio

Local power From PC keyboard port
Remote power

Connectors Video to PC – HD15M

Temp/Humidity

2-seconds (CrystalView Plus Dual version)

Signals: TX, RX, RTS, CTS, DTR, DSR
Baud rate: 19.2K max

Input level: 4.0 V P-P
Input impedance: 47K ohms

9V, 10W Regulated (Single & dual models)
9V, 20W Regulated (Quad models)
(auto-sensing 100 – 240 VAC input)

Video to KVM – HD15F
Keyboard / mouse: MiniDin-6
Serial: Local unit – DB9F (DCE)
Remote unit – DB9M (DTE)
Audio – 3.5mm stereo audio jacks
Interconnect: CAT-

32

ο

F-104

ο

F / 0

ο

ο

C-40

C / 5% to 90% RH

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

33

Dimensions
Local Unit

Single video
Single video w/serial-audio
Dual access
Dual access w/serial-audio
Dual video
Dual video w/serial-audio
Remote Unit
Single video
Single video w/serial-audio
Dual video
Dual video w/serial-audio
Quad video
Quad video w/serial-audio

Weight
Local Unit

Single video
Single video w/serial-audio
Dual access
Dual access w/serial-audio
Dual video
Dual video w/serial-audio
Remote Unit
Single video
Single video w/serial-audio
Dual video
Dual video w/serial-audio
Quad video
Quad video w/serial-audio

Width
In / mm

7.76 / 197

7.76 / 197

7.76 / 197

7.76 / 197

5.75 / 146

5.75 / 146

5.51 / 140

5.51 / 140

5.51 / 140

5.51 / 140

10.8 / 275

10.8 / 275

Lbs / kg

1.1 / 0.5

1.3 / 0.6

1.1 / 0.5

1.3 / 0.6

1.1 / 0.5

1.3 / 0.6

1.3 / 0.6

1.5 / 0.68

1.3 / 0.6

1.5 / 0.68

3.7 / 1.7

3.7 / 1.7

Depth
In / mm

3.94 / 100

3.94 / 100

3.94 / 100

3.94 / 100

4.33 / 110

4.33 / 110

5.71 / 145

5.71 / 145

5.71 / 145

5.71 / 145

5.71 / 145

5.71 / 145

Height
In / mm

1.38 / 38

1.73 / 44

1.38 / 38

1.73 / 44

1.14 / 29

1.73 / 44

1.14 / 29

1.73 / 44

1.14 / 29

1.73 / 44

1.14 / 29

1.14 / 29

34

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Appendix B. Parts and cables

Part Number Description

CRV-SL1 (Local) Single KVM station / single video
CRV-SL2 (Local) Single KVM station / dual video
CRV-DL1 (Local) Dual KVM stations / single video
CRV-R1V (Remote) Single Video
CRV-R2V (Remote) Dual Video
CRV-R4V (Remote) Quad Video
/AUD Audio & serial option
TFR-05D400FSUB Optional local unit power supply
TRF-09D100FSUB Remote unit power supply
CAB-08UTPnnn* CAT-5 UTP cable**
CAB-CXV66MMnnn* VGA-PS/2-PS/2 to VGA-PS/2-PS/2***
CAB-ZXV66MMnnn* VGA-PS/2-PS/2 to VGA-PS/2-PS/2***
CAB-CX0606Cnnn* DB25 to HD15-PS/2-PS/2 ***
CAB-ZX0606Cnnn* DB25 to HD15-PS/2-PS/2 ***
CAB-C1Y0000Cnnn* DB25 to HD15 (Additional video)
CAB-D9MFnnn* DB9M to DB9F (Serial)
CAB-SPMMnnn* Mini-Phone (3.5mm audio cable)
RM-BR1 Rack Mount brackets for:

CRV-SL1, CRV-SL1/AUD
CRV-DL1, CRV-DL1/AUD

RM-BR3 Rack Mount shelf for:

CRV-R1V, CRV-R1V/AUD
CRV-R2V, CRV-R2V/AUD
CRV-R4V, CRV-R4V/AUD
CRV-SL2, CRV-SL2/AUD

* nnn = length of cable in feet.
** CAT-5 cable available from 25 to 1,000 feet. (7.62 – 300 meters)
*** CXxxxx cable – mini coax
ZXxxxx cable – micro coax

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

35

Appendix C. Rack mount instructions

The optional rack mount kit includes the following items:
n Two black anodized mounting brackets or

3 unit mounting shelf.

n 6 - 32 x 3/8” flat head mounting screws.
To rack mount a single unit, attach the two rack mounting brackets

to your Unit with the short flange against the Unit or mount up to
three units on the Rackmount shelf. Do not over tighten the screws
used to mount the Unit to the mounting brackets or shelf. Use only
the hardware provided, using hardware other than that provided
could cause damage to the electronics and/or result in loss of
mounting integrity. Secure the mounting brackets or the shelf to the
rack using the appropriate size bolts, nuts and lock washers.

The following guidelines should be observed when installing.
a). Do not exceed the operating temperature of 0

b). Do not block power supply vents or restrict airflow.
c). Mechanical loading of the rack should be considered to

prevent instability and possible tipping over.

d). Tighten all connectors securely and provide adequate strain

relief for all cables.

e). Provide a grounded power source to all Units. Pay special

attention to overall branch circuit load ratings before
connecting equipment to this source. Overloaded circuits are
potential fire hazards and can cause equipment failures or
poor performance.

ο

C to 40

ο

C.

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CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

Appendix D. Rack mount illustration

Shelf mount bracket for 3 units

Single unit brackets

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37

Appendix E. Quick Installation/Setup Guide

This appendix provides a quick installation and video compensation
guide for experienced users. Refer to the complete installation
guide for a more detailed set of instructions.

Install units

1. Connect Remote unit to KVM, serial & audio devices,
additional video monitors (dual & quad models), and power

2. Connect Local unit to Computer or KVM switch

3. Connect Local unit to Remote unit with CAT5, CAT5e, or
CAT6 cable

4. Apply power to all equipment

Select video channel to adjust

5. Enter Command Mode then select Channel 1, 2, 3, 4, 0 (all)

Display Video test card

http://www.rose.com/htm/crvtestcard.htm

Reset selected channel

6. <left Control> + <Home>

Apply Assisted EQ

7. <Left Control> + <Page Up> (Next)
<Left Control> + <Page Down> (Previous)

Adjust Skew

8. Adjust individual color delays until test card’s
RED/GREEN/BLUE vertical lines are aligned.
<See Table 1 for commands>

Fine tune LF and EQ values

9. <See Table 1 for commands>

If your model is a dual or quad model, perform steps 5 – 10 for each
channel.

Exit Command mode and save

10. <ESC>

NOTE: Channel 2 applies to the Dual Video models
Channels 2, 3, 4 apply to the Quad Video models

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CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

NOTES

CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

39

NOTES

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CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL

10707 Stancliff Road Houston, Texas 77099
Phone: [phone] Internet: WWW.ROSE.COM