Rose electronic ULTRAMATRIX 4xE User Manual
TM
Keyboard-video-mouse matrix switch with on-screen display
ULTRAMATRIX 2xE/4xE
INSTALLATION AND OPERATIONS
MANUAL
10707 Stancliff Road Phone (281) 933-7673
Houston, Texas 77099 WWW.ROSE.COM
LIMITED WARRANTY
at his own expense.
Rose Electronics warrants the UltraMatrix™ to be in good working order for one year from the date of
purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working
order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or
replace the Unit as set forth below. Repair parts and replacement Units will be either reconditioned or
new. All replaced parts become the property of Rose Electronics. This limited warrant y does not
include service to repair damage to the Unit resulting from accident, disaster, abuse, or unauthorized
modification of the Unit, including static discharge and power surges.
Limited Warranty service may be obtained by delivering this Unit during the one-year warranty period
to Rose Electronics or an authorized repair center providing a proof of purchase date. If this Unit is
delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in transit, to
prepay shipping charges to the warrant y service location, and to use the original shipping container or
its equivalent. You must call for a return authorization number first. Under no circumstances will a Unit
be accepted without a return authorization number. Contact an authorized repair center or Rose
Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING T HE
WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS W ARRANTIED ABOVE, YOUR SOLE
REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL
ROSE ELECTRONICS BE LIABLE T O YOU FOR ANY DAMAGES INCLUDING ANY LOST
PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OF OR T HE INABILITY TO USE SUCH PRODUCT , EVEN IF ROSE
ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADV ISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITAT ION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY
TO YOU. THIS WARRANT Y GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark
owner.
Copyright Rose Electronics 1990 – 2002. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in
any form or any means, electronic or mechanical, including photocopying and recording,
without the prior written permission of Rose Electronics.
Rose Electronics Part # MAN-UME – 1.1
Printed In the United States of America Revision 1.1
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause
interference to radio communication. It has been tested and found to
comply with the limits for a Class B digital device in accordance with
the specifications of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the
equipment is operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which
case the user at his own expense will be required to take whatever
measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment. This digital apparatus does not exceed the Class A
limits for radio noise regulation of industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la
classe A prescrites dans le Règlement sur le brouillage radioélectrique
publié par Industrie Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC
This equipment is in conformity with the
requirements of the European EMC directive
89/336/EEC in respect of:
EN55022: (Class B)
EN50082-1 / EN60555-2, and
The Low Voltage Directive.
TABLE OF CONTENTS
Contents
Disclaimer........................................................................................... 1
About this manual ............................................................................... 1
Introduction......................................................................................... 1
Features.......................................................................................... 2
UltraMatrix 2xE models.................................................................... 5
UltraMatrix 4xE models.................................................................... 5
System Overview............................................................................. 6
Site planning ................................................................................. 10
Switch Installation – Single Unit......................................................... 11
Switch Installation – Multiple units – “BUS” topology.......................... 14
Switch Installation – Multiple units – “RING” topology........................ 19
Switch Installation – Multiple units – “Split-BUS” topology.................. 22
Menu structure.................................................................................. 26
Main Menu .................................................................................... 27
Configure System menu ................................................................ 28
Configure Computer menu............................................................. 32
Configure KVM menu .................................................................... 34
Configure User menu..................................................................... 36
Configure Profile menu.................................................................. 38
Configure Group menu .................................................................. 41
System Status display ................................................................... 42
Save menu.................................................................................... 44
User operating instructions................................................................ 45
Keyboard commands..................................................................... 45
Serial port usage (RS232)................................................................. 49
Connecting the Serial Cable .......................................................... 49
Setting up Windows HyperTerminal ............................................... 49
Starting a serial communication session ........................................ 50
Serial menu options....................................................................... 51
Switching using Serial port............................................................. 55
Serial device support......................................................................... 56
Service Information........................................................................... 58
Maintenance and Repair................................................................ 58
Technical Support.......................................................................... 58
Safety ............................................................................................... 59
Safety and EMC Regulatory Statements........................................ 60
Troubleshooting ................................................................................ 62
Figures
Figure 1. UltraMatrix "E" series models............................................. 5
Figure 2. Expansion card.................................................................. 8
Figure 3. Single Unit configuration ...................................................11
Figure 4. Bus configuration ..............................................................14
Figure 5. Ring configuration.............................................................19
Figure 6. Split-Bus configuration ......................................................22
Figure 7. Main configuration menu...................................................27
Figure 8. Configure system menu ....................................................28
Figure 9. Configure computer menu.................................................32
Figure 10. Configure KVM menu........................................................34
Figure 11. Configure user menu.........................................................36
Figure 12. Configure profile menu......................................................38
Figure 13. Configure group menu ......................................................41
Figure 14. System status display .......................................................42
Figure 15. Save menu .......................................................................44
Figure 16. Login screen.....................................................................46
Figure 17. Computer select menu......................................................47
Figure 18. Connection successful message .......................................48
Figure 19. Connection failed message...............................................48
Figure 20. Disconnect message.........................................................48
Figure 21. Serial menu ......................................................................50
Figure 22. Serial support....................................................................57
Tables
Table 1. Keyboard commands...........................................................46
Appendices
Appendix A. Initial factory default settings..........................................64
Appendix B. General specifications....................................................65
Appendix C. Parts and cables............................................................66
Appendix D. Status Connect / Failure Reason Summary....................67
Appendix E. Disconnect Status Reasons ...........................................68
Appendix F. KVM placement / conflicts ..............................................69
Appendix G. Password jumper...........................................................70
Appendix H. Diagnostic check / error messages ................................71
Appendix I. Video distance table......................................................74
Appendix J. Rack mount...................................................................75
Appendix K. Rack mount illustration...................................................75
INTRODUCTION
NOTE: A
K
eyboard,
V
ideo
monitor, and
M
ouse are
Disclaimer
While every precaution has been taken in the preparation of this
manual, the manufacturer assumes no responsibility for errors or
omissions. Neither does the manufacturer assume any liability for
damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change the specifications,
functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse
of the product or other circumstances outside the manufacturer’s
control. The manufacturer will not be responsible for any loss,
damage, or injury arising directly or indirectly from the use of this
product. (See limited warranty)
About this manual
This manual covers the installation and operations of the UltraMatrix
2xE and 4xE series switches.
Introduction
Thank you for choosing the Rose Electronics® UltraMatrix™ keyboardvideo-mouse matrix switch. The UltraMatrix switch is the result of Rose
Electronics commitment to providing continued state-of-the-art
switching solutions for today’s demanding workplace. The family of
UltraMatrix switches has proven to be a valuable investment for all
types of businesses that have the need to monitor, maintain and share
information with multiple computer systems. Its use in large computer
facilities gives the IT professional the added flexibility to monitor and
maintain hundreds of systems, running on different platforms, from one
or multiple KVM stations. The UltraMatrix switch is the common sense
switching solution that provides the flexibility, integrity, and security
required for today’s business environment.
referred to throughout this manual as a KVM station.
The advanced On-Screen-Display (OSD) menus guide you through the
configuration process with on-screen information for each configuration
section, making it easy to configure the UltraMatrix switch, the KVM
stations, the computers, and security for the system. There are also
additional configuration parameters that can be used to personalize the
look of the menus and dialog boxes. A help line is provided for each
menu selection giving a brief explanation of the selected menu item.
ULTRAMATRIX E-SERIES MANUAL
1
Rose Electronics UltraMatrix switches are designed to meet your
switching needs, whatever your system demands are, one user or
multiple users, one computer or hundreds. All models offer standard
features that allow for easy, secure, and complete access to as many
as 1,000 computers from one or multiple KVM stations.
Reliability, security, flash memory technology, and other features
ensure the UltraMatrix switch will streamline your data center or server
room and simplify the maintenance, access, and updating of your
systems.
Features
Upgradability
Free lifetime base firmware upgrades, based on flash memory
technology, provide improvements and new features. Base
firmware upgrades are available from our web site at
www.rose.com.
Security
Unique configuration password for persons authorized to perform
configuration maintenance.
User names and passwords allow controlled access to computers
with sensitive information, system data, or restricted applications.
Computers can be assigned to a unique group, allowing authorized
access only.
Four connect modes: View, Share, Control and Private provide
flexibility in configuring the UltraMatrix switch to conform to your
security requirements.
Profiles can be defined for the connect mode, sharing and group
access.
Flexibility
Modular design makes for easy installation, maintenance and
expandability.
Plug-in expansion boards make the UltraMatrix switch easy to
extend to other UltraMatrix switches.
Pre-configuration of the switch allows for installation without
powering the computers/servers down.
Multi-language capabilities.
Switching to computers can be done by keyboard commands, an
on-screen list of computers or by commands through the RS232
serial port.
Integrated auto-switching power supply accepts both 110-volt and
220-volt sources.
2
ULTRAMATRIX E-SERIES MANUAL
On-screen display technology
The UltraMatrix video pops-up over the computer application
display or is automatically generated.
Easy to use menus guide you through the configuration process.
The connection status for all computers can be displayed.
Menus and display windows can be configured with solid or
transparent colors.
One of four screen saver options can be selected.
Compatibility
A variety of hardware platforms can be connected simultaneously
to the UltraMatrix switch without interference, including PCs, Sun
systems, IBM RS/6000, HP, DEC, SGI, and others.
Full keyboard and mouse emulation and video resolutions up to
1600 x 1280 ensures trouble-free access to most software
applications.
Serial support using VT100, VT102, and VT202 terminal emulation.
Standard TTY mode automatically scrolls incoming data.
KVM compatibility
Keyboards PC/Unix US and most foreign QWERTY, Japanese and
Korean keyboards with or without Windows keys, (101,
102, 104, 105, 106, 109 keys), Sun*. Some older XT/AT
auto-sensing or single mode keyboards may not be
compatible.
Monitors VGA, SVGA, XGA, Composite
Mouse Standard PS/2, PS/2 wheel, Sun*
CPU compatibility
Computers Industry standard PCs, Unix systems, Sun*,
IBM RS6000, DEC, HP, SGI, Apple*, and others
Keyboards Standard PC mode 1, 2, or 3 in PS/2 or AT, USB, Sun*,
Apple ADB**, Some older XT/AT auto-sensing or single
mode keyboards may not be compatible.
Monitors VGA, SVGA, XGA, Composite, Sync-on-green
Mouse Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB,
Sun*, Apple ADB**
* Multi-Platform models only.
** Requires use of Rose Translator: CNV-MACPS and a Rose cable.
Some MAC start-up options are not available using a translator.
ULTRAMATRIX E-SERIES MANUAL
3
Cable requirements
The cable requirements for your system will vary depending on the
types of CPUs connected to the UltraMatrix switch and the equipment
used for the KVM station. A KVM cable is needed for each KVM
station, a CPU cable is needed for each computer that is connected to
the UltraMatrix, and if the Units are connected in a “Bus” or “Ring”
topology, expansion cables will be needed to connect the Units
together.
(See Appendix B for cable part numbers.)
Package contents
The UltraMatrix switch
RJ12 Serial cable
RJ to DB9 adapter
Power cord (North American shipments only)
Installation and operations manual
CPU, KVM, and expansion cables are usually ordered and shipped
separately. If the package contents are not correct, contact Rose
Electronics or your reseller, so the discrepancy can be quickly
resolved.
Rose Electronics web site
Visit our web site at www.rose.com for additional information on the
UltraMatrix switch and other products offered by Rose Electronics that
are designed for data center applications, classroom environments,
and many other applications.
4
ULTRAMATRIX E-SERIES MANUAL
MODELS
UltraMatrix 2xE – Rear panel Model number
UltraMatrix 2xE models
EP2-2X4U/E
UltraMatrix 4xE models
EE2-2X4U/E
EP2-2X8U/E
EE2-2X8U/E
EP2-2X16U/E
EE2-2X16U/E
UltraMatrix 4xE – Rear panel Model number
EP4-4X4U/E2
EE4-4X4U/E2
EP4-4X8U/E2
EE4-4X8U/E2
EP4-4X16U/E2
EE4-4X16U/E2
Figure 1. UltraMatrix "E" series models
Note: Model number prefix -EP = PC version / EE = Multi-platform
Model number suffix - /E = expansion card installed
/E2 = two expansion cards installed
ULTRAMATRIX E-SERIES MANUAL
5
OVERVIEW
System Overview
The UltraMatrix switch is designed with the latest in KVM switching
technology. It has the capability and flexibility to configure to most
keyboards, video monitors, mice, servers and computers. The modular
design of the UltraMatrix makes the Unit easy to install, expand, and
maintain. The addition of an expansion card(s) and additional switches
can increase the number of computers that can be connected and
accessed to 1,000.
The UltraMatrix series switches are available in several configurations
depending on your system switching needs. The “E” series switch is
available with 4, 8, or 16 CPU ports and one to four KVM ports.
(See appendix F for KVM station placement and conflicts)
KVM station
A KVM station, consisting of a Keyboard, Video monitor, and Mouse,
connects to the DB25F KVM connectors on the rear panel using a KVM
adapter cable. The KVM adapter cable is available with a variety of
connector types to accommodate the different types of keyboards,
video monitors and mice. The KVM adapter cable connectors must be
compatible with the keyboard, video monitor, and mouse cable
connectors.
KVM adapter cables are available in lengths of 1 – 100 feet.
(Refer to the compatibility table on page 3)
KVM Station Keyboard and Mouse
PC Models (EP): Require a PS/2 Keyboard and Mouse.
Multi-platform Models (EE): Can use a PS/2 keyboard and mouse or a
Sun Keyboard and Mouse.
Note: When using a PS/2 keyboard, the PS/2 keyboard must be
capable of communicating in Mode 2 and Mode 3 if the CPU's
are PC Mode 3, USB, SUN, or a Rose Translator is used in
conjunction with an Apple computer.
KVM Station Video Monitor
The KVM Station video monitor must be capable of supporting the
resolution, frequency, and sync type being sent by all connected
computer. It is recommended that the KVM monitor be a multi-sync
monitor capable of resolutions up to 1280 x 1024 @ 75Hz or better.
The quality of the video depends largely on the type of monitor used,
the KVM cable length and cable type. For cable lengths greater than
20 feet, coax cable must be used. Appendix I. shows the video quality
distance table for different cable types.
6
ULTRAMATRIX E-SERIES MANUAL
Computers
The computers that will be connected to the UltraMatrix must be
compatible with the UltraMatrix model. The PC model can connect to
standard PC’s and Unix systems. The multi-platform model can
connect to PC’s, Unix systems, Sun systems, and USB. Apple ADB
computers can be connected using a Rose translator.
The CPU connectors on all UltraMatrix models are DB25F. Each
connected computer uses a CPU adapter cable compatible with the
computer’s keyboard, monitor, and mouse ports.
CPU adapter cables are available in lengths of 5 – 100 feet.
The UltraMatrix switch can support computers and serial devices such
as routers and hubs, which require a serial interface. A special cable is
used to connect from the UltraMatrix CPU connector (DB25F) to a
serial interface (Dumb Terminal, CPU, or serial device).
The UltraMatrix switches CPU port must first be configured for serial
functions. Serial CPU cables are available in DB25 to:
DB9 DB25 RJ11 RJ12 RJ45 MD8
Expansion
To expand the UltraMatrix switch in a Bus or Ring configuration, an
expansion card must be installed in each UltraMatrix switch. Figure 2
shows the expansion card used for all “E” series models.
The expansion connectors provide the means of sending the system,
keyboard, video, and mouse data from one UltraMatrix’s expansion
card output to another UltraMatrix’s expansion card input. This allows
a KVM station on one UltraMatrix to switch to a computer connected on
another UltraMatrix. Expansion cables are needed for each expansion
Unit.
Expansion cables are available in lengths of 2 – 250 feet.
ULTRAMATRIX E-SERIES MANUAL
7
IN
The 4xE model can have two expansion cards installed. The bottom
expansion card transmits the signals for KVM 1 and 2; the top
expansion card transmits the signals for KVM 3 and 4. If an expansion
card is permanently removed, a terminator and cover plate must be
installed.
JP1
Two expansion cards are
OUT
installed in the 4xE model
Figure 2. Expansion card
To remove the expansion card and install/remove jumper JP1:
1. Remove power from the UltraMatrix switch.
2. Remove any expansion cables.
3. Unscrew the two screws securing the expansion card to the
chassis. (Bottom expansion card only on a 4xE model)
4. Carefully pull the expansion card straight back until it unseats
from the backplane connector.
5. Remove/install the jumper JP1, on the expansion cards.
6. Re-install the expansion card. Make sure it seats properly in the
backplane connector.
7. Secure the expansion card with the two screws.
8. Replace any expansion cables
RS232 port
All UltraMatrix switches are equipped with an RS232 serial port on
each installed CPU slot. These ports on all UltraMatrix models are
RJ12, 6-conductor connectors. They provide a serial interface to the
UltraMatrix from a computer terminal, a standalone computer or a
Notebook computer that is not connected to a CPU port on the Unit.
The RS232 serial port enables you to:
Upgrade the system firmware
Restore a Unit to its factory default settings
Configure an expansion switch
Switch a KVM station to a CPU port
An adapter and serial cable are provided for serial interface.
Firmware cannot be updated from a computer terminal.
8
ULTRAMATRIX E-SERIES MANUAL
Cabling
KVM stations, computers and servers are easily connected to the
UltraMatrix switch with the proper cables. Provide adequate strain
relief for the CPU, KVM, and expansion cables to relieve excess
tension on the connectors.
Avoid routing cables close to fluorescent lights, air
compressors, high voltage power sources and machinery
that may create electrical noise or interference that may
interfere with the operation of the UltraMatrix switch.
System security
Security is a very important concern especially in the environment most
UltraMatrix switches are commonly installed in, such as data centers
and server rooms. The UltraMatrix system can be secured with a
unique configuration password allowing only authorized personnel
access to the menus and the system set-up functions, including
creating and assigning users, groups, and profiles.
The KVM stations can also be secured by assigning user access
names and passwords that restrict access to certain computers or
servers that contain sensitive information or restricted applications.
Other security functions include the flexibility of assigning certain
computers to a unique Group. This feature allows you to group
computers together for access by defined “Profiles”. These profiles can
be set-up to define the way computers within a “Group” are accessed.
The security functions, “Users”, “Profiles”, and “Groups” are configured
from the main configuration menu and when set-up, form a flexible,
reliable, and secure system. These functions are explained in detail in
the menu section and the site planning section.
ULTRAMATRIX E-SERIES MANUAL
9
Site planning
Organizing your site and planning the placement of the computers, the
KVM stations, and the UltraMatrix switches is a key part in the
installation and configuration process. Care should be taken when
connecting the computers, KVMs, and the UltraMatrix switches. Locate
the UltraMatrix as close as possible to the computers so the cables are
as short as possible but still give some freedom of movement. Using
shorter cables keeps the video noise to a minimum and reduces
installation costs. Provide proper strain relief for all cables.
The UltraMatrix switch can be rack mounted with Rose Electronics rack
mount kit (see Appendix J & K). Another option that makes for a clutter
free installation is the Rose Electronics RackView™. The RackView is
a complete KVM station (keyboard, LCD monitor, and mouse) all in a
compact, pullout drawer that fits in 1 or 2 rack units. The RackView
can also be ordered with an optional UltraMatrix switch installed.
Wherever the UltraMatrix is located, it should be on a secure surface,
free from obstructions and objects that may cause damage to the Unit
or an individual.
Following are a few items to consider prior to installing or configuring
the UltraMatrix switch:
Identify the computers that do not use a PC2 type keyboard and a
PS/2 mouse (default settings). Before connecting these computers
to a CPU port, the CPU port must be pre-configured to change the
default keyboard and mouse types to the correct types.
Each computer can be assigned a unique computer name. Names
like staff, marketing, and finance make it easy to identify and
connect to.
The default computer names are Computer x (x = 1 – 1,000)
The KVM stations can also be assigned a unique KVM name.
The default KVM names are KVM x (x = 1 – 4)
Access to the system set-up and configuration can be limited by
assigning a configuration password.
Access to the computers can be limited by assigning each user a
unique user ID and password and configuring the switch to require
a login.
Pre-plan the expansion cable routing for expanded systems.
The configuration of the system, computers, KVM stations, users,
profiles, and groups are defined in the menu section.
10
ULTRAMATRIX E-SERIES MANUAL
INSTALLATION
KVM Station
(1 of 4)
Cable
Cable
(1 of 16)
Switch Installation – Single Unit
Please refer to the safety section before installation
The basic installation of a single UltraMatrix switch is an easy and
straightforward procedure. Perform the below steps for all computers
that will be connected. It is recommended that all computers be
powered off. When a computer is connected and then booted, the
UltraMatrix will automatically determine the keyboard and mouse types
used for that computer and no pre-configuration is needed.
CPU
PC’s
KVM
Figure 3. Single Unit configuration
The Unit in Figure 3 can be any UltraMatrix 2xE or 4xE model
If removing power from a computer is not practical, pre-configure the
UltraMatrix to define that CPU port’s keyboard and mouse types. This
procedure should only be done if the CPUs keyboard and mouse can
be disconnected and re-connected without affecting the interface.
The default keyboard type is PC mode 2, and the default mouse type is
PS/2. If the computer being connected, with power applied, uses a
PC2 keyboard and PS/2 mouse, no pre-configuration is needed. If not,
pre-configure the keyboard and mouse types for that CPU port before
connecting the computer (steps 4a-4f).
ULTRAMATRIX E-SERIES MANUAL
11
Perform the following installation steps for each computer that will be
connected to the UltraMatrix. Sequentially connect the computers
starting with computer #1.
STEPS: (See Figure 3 for an example of a single Unit installation)
(Refer to the troubleshooting section for help if needed)
1. Connect all KVM stations to the UltraMatrix switches DB25F, KVM
connectors using the appropriate KVM cables.
2. Turn on all KVM stations video monitors and the UltraMatrix.
(Wait for the internal diagnostic check to complete and fade out)
3. Switch KVM station #1 to the CPU port being configured (starting
with CPU port #1). This is done by pressing and releasing the left
control [Ctrl] key and within 2 seconds, type in the CPU port # being
configured (starting with port 1) and press [Enter]. A connection
dialog box will display showing the connection status. (Figure 18)
4. Pre-configure the CPU port, if needed, as outlined in steps 4a-f if
the computer being connected does not use a PC2 type keyboard
or a PS/2 mouse (defaults). Pre-configure the CPU port before
connecting the computer. If the computer uses a PC2 type
keyboard and PS/2 mouse, connect it to the corresponding CPU
port. No pre-configuration is needed.
Pre-Configuration procedure
a. Call up the Configuration menu system by pressing and
releasing the left [Ctrl] key, then the [F12] key. (Figure 7)
Select “Computer” and press [Enter] (
b. Figure 9)
c. Select the computer to change the default keyboard and/or
mouse type, and then select the keyboard or mouse field for the
selected computer and press [Enter]. A selection box will
display, listing the supported keyboard or mouse types.
d. Select the correct keyboard or mouse type for the selected
computer and press [Enter].
e. Press [ESC] to return to the “Main menu” and save the changes.
f. Connect the computer to the pre-configured CPU port.
5. Boot the computer the KVM station is connected to if the computer
power was off. You should see the boot up sequence on the KVM
monitor. If the computer was connected to a pre-configured CPU
port with power applied, you should see that computers video.
6. Verify that the keyboard, video, and mouse on the connected
computer function properly before proceeding. Verify that other
KVM stations operate properly.
7. Switch KVM station #1 to the next sequential CPU port as explained
in step 3 and perform steps 4-6 for that computer and for the
remaining computers.
12
ULTRAMATRIX E-SERIES MANUAL
8. When all computers are connected and operating properly, change
the “Maximum computers” value from the default value of 64 to the
correct number of computers connected to the single Unit. This will
limit the scanning function to the actual number of computers that
are connected. Change the “Maximum computers” value as
follows:
(See page 15 for determining the “Maximum computers” value.)
a. Call up the main menu ([Ctrl], F12). (Figure 7)
b. Select “System” and press [Enter]. (Figure 8)
c. Select “Maximum computers” and press [Enter].
d. Enter the correct “Maximum computers” value and press [Enter].
e. Press [ESC] to return to the main menu.
f. Save the changes and EXIT. (Figure 15)
This completes the basic installation for a single Unit. You can switch
to any of the attached computers from the keyboard by pressing and
releasing the left control [Ctrl] key, typing in the computer port number
to switch to and press [Enter]. You can also switch to a computer by
displaying the “Computer select” menu (left control [Ctrl] key, then
press the [ESC] key). Select the computer to switch to from the list and
press [Enter]. You will be immediately switched to that computer.
(Figure 17).
To customize the configuration settings for the system, computers,
KVM stations, users, profiles, groups, and language see the
Configuration Menu section for details.
Refer to the Operation section for information on the operation of the
UltraMatrix switch.
ULTRAMATRIX E-SERIES MANUAL
13
(33 of 48)
Cable
Cable
Switch Installation – Multiple units – “BUS” topology
A “BUS” configuration is usually used when all the users are connected
to the KVM ports on Unit #1. In a “BUS” configuration, (Figure 4) the
video path is from the last Unit in the configuration to the first Unit
(“OUT” to “IN”). KVM users on the first Unit can access all computers
on all Units. Users connected to Unit #2 can only access computers on
Unit #2, 3, etc.
Unit #3
CPUs
Unit #2
CPUs
(17 of 32)
Unit #1
CPUs
(1 of 16)
KVM stations on Unit #3
can access CPUs on
Unit #3 only.
KVM stations on Unit #2
can access CPUs on
Unit #3 & #2 only
KVM stations on Unit #1
can access all computers
CPU
CPUs
KVM
KVM station
(1 of 4)
Figure 4. Bus configuration
The Units in Figure 4 can be any UltraMatrix 2xE or 4xE model.
Upper expansion card and cabling are on the 4xE model only.
The “BUS” installation procedure is very similar to the single Unit
installation with the addition of connecting the expansion cables and
changing two configuration parameters, the “Starting computer”
number and the “Maximum computers” number. All Units in the system
must have an expansion card(s) with a jumper installed on JP1.
(NOTE: Jumper JP1 is factory installed on all expansion cards)
14
ULTRAMATRIX E-SERIES MANUAL
To start, identify the following prior to installation:
1. Which UltraMatrix will be #1, #2, and so on.
2. Which computer will be #1, #2, and so on.
3. Which computers do not use a PC2 keyboard or a PS/2 mouse.
4. Which Unit and CPU port each computer will be connected to.
5. Which KVM station will be #1, #2, and so on.
6. The “Starting computer” number for each Unit.
7. The number of computers, or “Maximum computers”, that the
UltraMatrix will be managing.
The “Starting computer” and “Maximum computers” values are
determined as follows:
Starting computer
The “Starting computer” number will depend on which Unit is being
configured. The “Starting computer” number for the first Unit is always
one (default). Using Units that have 16 CPU ports, the “Starting
computer” number for the second Unit is the total number of RS232
ports on the first Unit time 4 plus (+) one or 17, the third Unit would
have a “Starting computer” number of 33 (Total RS232 ports on unit #1
and unit #2 times 4 plus (+) 1, and so on.
Maximum computers
The “Maximum computers” value is calculated by multiplying the total
number of RS232 ports on all units by 4. If your system consists of 10
UltraMatrix 4xE Units, each with four (4) RS232 ports, the “Maximum
computers” number would be 160 (40 - RS232 ports x 4). The
“Maximum computers” value must be entered from a KVM station and
when saved, this value is propagated to all connected Units.
Connecting the expansion units
The installation steps below are for all UltraMatrix switch models.
Steps:
(NOTE: Expansion cables should not be connected at this point)
1. Verify that power is “OFF” on all Ultramatrix switches.
2. Configure the “Starting computer” number for all the UltraMatrix
switches, starting with Unit #2 by: (Unit #1 default = 1)
a. Connect a KVM station to Unit #2’s KVM #1 connector using
the appropriate KVM adapter cable.
b. Apply power to the KVM monitor and to UltraMatrix #2.
c. When the internal diagnostic completes, press and release the
left control [Ctrl] key, then the F12 key to display the “Main
menu”.
ULTRAMATRIX E-SERIES MANUAL
15
d. Select “System” and press [Enter].
e. Next, select “Starting computer number” and press [Enter]. An
input box will display for a new starting computer number.
Enter the correct “Starting computer” number for this Unit (See
page 15) and press [Enter].
f. Press the “Esc” key to return to the “Main menu”.
g. Select “Save” and press [Enter]. A “YES/NO” choice box will
display. Select “YES” and press [Enter] to save the changes.
h. Turn the power off on the UltraMatrix.
i. Connect the KVM station to the KVM #1 connector on Unit #3.
j. Configure this Units “Starting computer” number and then all
other Units in the system. When the “Starting computer”
number has been entered for all Units, proceed to step 3.
3. Connect the KVM station to Unit #1’s KVM #1 connector and apply
power to the monitor and Unit #1.
4. Enter the “Maximum computers” number
a. Display the main menu (left control [Ctrl] key, then the F12 key.)
b. Select “System” and press [Enter].
c. Select “Maximum computers” and press [Enter]. An input box
will display for a new “Maximum computers” number. Enter the
correct “Maximum computers” value as explained on page 15
and press [Enter].
d. Press the “Esc” key to return to the “Main menu”, select “Save”
and press [Enter]. A “YES/NO” choice box will display. Select
“YES” and press [Enter] to save the change.
5. The next item is to connect the Units in a “BUS” configuration and
verify that communication between the Units is established. To do
this, call up the System status display by pressing and releasing
the left control [Ctrl] key, then the F12 key.
6. Select “Status” from the Main menu and press [Enter]. The system
status screen will display showing the following: (Figure 14)
a. Computers
b. Power (Power on status)
c. POS (Card position)
d. VER (Program version)
e. KVM
f. CPU
g. User
h. Status
The number of system CPU ports that Unit #1 has will be
highlighted. If the Unit is a 16-port switch, computers 1–4, 5–8,
9–12, and 13–16 will be highlighted on the status screen.
(Note: “System CPU ports” = total RS232 ports times 4)
16
ULTRAMATRIX E-SERIES MANUAL
7. Apply power to the next unit to bus in, then connect an expansion
cable (IN THIS ORDER);
(Lower and upper expansion cards on the 4xE model)
From: Unit #2’s “OUT” expansion card connector
To: Unit #1’s “IN” expansion card connector.
8. Verify that the block of system CPU ports from Unit #2 is
recognized on the status screen. If Unit #2 is a 16-port switch,
computers 17–20, 21–24, 25–28, and 29–32 will be highlighted.
9. Sequentially apply power, then connect the expansion cables to the
remaining switches as explained in steps 7 and 8. Always with
power on the unit and from the “OUT” connector of the Unit being
added to the “IN” connector of the previously installed Unit.
10. When all Bus cabling is in place and reporting properly to the status
screen, save the configuration to update all boards in the system.
Verifying the Video path
Steps 11, 12, and 13 verify that the video path is properly routed to a
KVM station and all cabling is connected properly. Make sure all
UltraMatrix switches are on, all Bus cabling is in place and a KVM
station is connected to UltraMatrix #1, KVM #1 port.
11. Connect a computer to any CPU port on the last UltraMatrix switch.
Switch the KVM station to this CPU port by pressing and releasing
the left control [Ctrl] key, type in the CPU port number, then press
[Enter]. This connects the KVM station to that CPU port.
12. Boot the computer; you should see the boot-up sequence on the
KVM monitor. If no video is seen, see the troubleshooting section.
13. Connect other KVM stations, if needed, to the UltraMatrix switches
and verify they operate properly. (See Appendix F. for proper KVM
station placement)
Connecting the computers
If power must be maintained on a computer, perform steps 4a-f on
page 12 to pre-configure the keyboard and mouse types, if needed,
before connecting the computers. Though not required, the following
steps assume that all CPU ports will be utilized and the computers
installed sequentially.
(All UltraMatrix switches in the system should have power “ON” and no
configuration menu displaying on any KVM monitor.)
14. Make sure all KVM stations video monitors and all UltraMatrix
switches have power applied and a KVM station on Unit #1.
ULTRAMATRIX E-SERIES MANUAL
17
15. Switch the KVM station to CPU port # “x” (starting with x=1) by
pressing and releasing the left control [Ctrl] key and within 2
seconds, type in 1 (or the CPU port # being configured) and press
[Enter]. A connection dialog box will display.
16. If the computer being connected does not use a PC2 type
keyboard or a PS/2 mouse (defaults), pre-configure the CPU port
as outlined in steps 4a-f on page 12 before connecting the
computer. If the computer uses a PC2 type keyboard and a PS/2
mouse, connect it to the corresponding CPU port with the
appropriate CPU cable. No pre-configuration is needed.
17. Boot the computer if power is not applied. You should see the boot
up sequence on the KVM monitor. If the computer was connected
to a pre-configured CPU port with power applied, you should see
that computers video.
18. Verify that the keyboard, video, and mouse on the connected
computer function properly before proceeding.
19. Switch the KVM station to the next sequential CPU port as
explained in step 14 and perform steps 15 - 17 for this computer
and for the remaining computers.
When all computers are connected to the UltraMatrix switches and
functioning properly, the basic installation of a “BUS” configuration is
complete. KVM stations connected to UltraMatrix switch #1 can switch
to any computer in the system.
Other configuration parameters can be set-up for the system,
computers, KVM stations, users, profiles, groups, and languages.
See the “Configuration menu” section for instructions on setting up
these items and the Operations section for using the UltraMatrix switch.
These installation steps are a guideline for installing multiple switches
in a “BUS” topology. Following these steps verify, that through the
installation process, everything functions properly.
18
ULTRAMATRIX E-SERIES MANUAL
1 – 16
Cable
Cable
Switch Installation – Multiple units – “RING” topology
A “RING” configuration is usually used when the users are connected
to different UltraMatrix switches and need access to all computers. In a
“RING” configuration, users on any KVM station in the ring can access
all the computers in the system on a first-come-first-serve basis.
Unit #3
CPUs
33 - 48
Unit #2
CPUs
16 – 32
Unit #1
CPUs
JP1
off
JP1
on
JP1
off
A KVM station on
Unit #3 can access
all computers.
A KVM station on
Unit #2 can access
all computers.
A KVM station on
Unit #1 can access
all computers.
CPU
KVM
KVM station
(1 of 4)
Figure 5. Ring configuration
The Units in Figure 5 can be any UltraMatrix model
The “RING” installation procedure is very similar to installing a “BUS”
configuration with the exception of removing jumper JP1 on the
expansion cards on two Units and adding an expansion cable(s) from
the first Unit to the last Unit. This additional expansion cable(s) from the
first Unit to the last Unit creates the “RING”.
In the example used in Figure 5, removing jumper JP1 on Unit #1
and #3 divides the total ring cable length approximately in half.
Unit #3 (IN) to Unit #1 (OUT) = 20’
Unit #3(OUT) to Unit #2 (IN), Unit #2 (OUT) to Unit #1 (IN) = 20’.
All Units must be equipped with an expansion card(s).
ULTRAMATRIX E-SERIES MANUAL
19
To begin setting up your system in a “RING” configuration, perform
steps 1 – 13 as outlined in setting up a “BUS” configuration. When
doing this, keep in mind that the “OUT” expansion card connector on
the first Unit will be connected with an expansion cable to the “IN”
expansion card connector on the last Unit to complete the “Ring”.
Jumper JP1 must be removed from the lower expansion cards on two
Units in the system to properly maintain cable termination. To identify
which Units must have jumper JP1 removed, calculate the total cable
length around the “RING”. This is from Unit #1’s “IN” connector, around
the “RING” and back to Unit #1’s “OUT” connector.
Jumper JP1 should be removed on Unit #1 and another switch that will
divide the “RING” into approximately equal cable length distances.
(See Figure 5 for a typical example)
Steps:
(Perform steps 1-13 described in the “BUS” installation first, page 14)
(NOTE: Disconnect all cables before removing any expansion card)
1. Remove power from all UltraMatrix switches.
2. Connect an expansion cable from Unit #1’s “OUT” connector (top
and bottom expansion cards on the 4xE model) to the last Units
“IN” connector (top and bottom expansion cards on the 4xE model)
to complete the “Ring”.
3. Remove the bottom expansion card on Unit #1 and the other
switch that divide the “RING” into equal distances and remove
jumper JP1 (See Figure 2), then replace the expansion cards,
cables, and apply power to the two UltraMatrix switches that
jumper JP1 was removed. All other UltraMatrix switches should
have power off at this time.
4. Make sure a KVM station is connected to UltraMatrix #1, KVM #1.
5. Turn on all KVM stations video monitors and apply power to all
UltraMatrix switches. (Wait for the internal diagnostic check to
complete and fade out).
6. Switch the KVM station to CPU port #1 on Unit #1 by pressing and
releasing the left control [Ctrl] key, type in “1” and press [Enter].
7. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on
page 12 if the computer being connected does not use a PC2 type
keyboard or PS/2 mouse (defaults). Pre-configure the CPU port
before connecting the computer. If the computer uses a PC2 type
keyboard and PS/2 mouse, connect it to the corresponding CPU
port. No pre-configuration is needed.
8. Boot the computer if power is not applied. You should see the boot
up sequence on the KVM monitor. If the computer was connected
to a pre-configured CPU port with power applied, you should see
that computers video.
20
ULTRAMATRIX E-SERIES MANUAL
Loading...