Rose electronic CrystalView TWISTED PAIR KVM EXTENDER User Manual
CrystalView™ TWISTED PAIR KVM EXTENDER
INSTALLATION AND OPERATIONS
MANUAL
10707 Stancliff Road Houston, Texas 77099
Phone: (281) 933-7673 Internet: WWW.ROSE.COM
LIMITED WARRANTY
Rose Electronics® warrants the CrystalView™ to be in good working order for one year
from the date of purchase from Rose Electronics or an authorized dealer. Should this
product fail to be in good working order at any time during this one- year warranty period,
Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair
parts and replacement units will be either reconditioned or new. All replaced parts become
the property of Rose Electronics. This limited warranty does not include service to repair
damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification
of the Unit, including static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one -year
warranty period to Rose Electronics or an authorized repair center providing a proof of
purchase date. If this Unit is delivered by mail, you agree to insure the Unit or assume the
risk of loss or damage in transit, to prepay shipping charges to the warranty service
location, and to use the original shipping container or its equivalent. You must call for a
return authorization number first. Under no circumstances will a unit be accepted without a
retur n authorization number. Contact an authorized repair center or Rose Electronics for
further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF
PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE,
YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE.
IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES
INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO
USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM
BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO
STATE.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
IBM, AT, and PS/2 are trademarks of International Business Machines Corp. Microsoft and
Microsoft Windows are registered trademarks of Microsoft Corp. Any other trademarks
mentioned in this manual are acknowledged to be the property of the trademark owner.
Copyright Rose Electronics 1990-2002. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form
or any means, electronic or mechanical, including photocopying and recording, without the prior
written permission of Rose Electronics.
Rose Electronics Part # MAN-CRV 2.3
Printed In the United States of America - Revision 2.3
TABLE OF CONTENTS
Contents
Disclaimer ..................................................................................... 1
System introduction....................................................................... 1
Features ................................................................................... 2
Compatibility............................................................................. 3
Package contents..................................................................... 3
CrystalView PC-model................................................................... 4
CrystalView SUN model................................................................. 5
CrystalView PC-Serial/Audio model............................................... 6
CrystalView MINI model................................................................. 7
CrystalView cables ........................................................................ 8
Serial cable............................................................................... 9
Audio cable............................................................................... 9
Installation................................................................................... 10
Step 1 – Setting the cable length jumpers/switch..................... 11
Step 2 – Connecting cables.................................................... 12
Step 3 – Applying power......................................................... 15
Step 4 – Adjusting the video compensation............................. 16
User selectable settings.......................................................... 17
Dual, PC - Serial/Audio model specific notes........................... 18
All model specific notes .......................................................... 18
Operating instructions- All units.................................................... 19
Operating instructions – Dual unit ................................................ 19
KVM Switching ....................................................................... 19
Private mode (Dual models only) ............................................ 19
Reset...................................................................................... 20
Null mouse command ............................................................. 20
Troubleshooting........................................................................... 21
Service Information...................................................................... 24
Maintenance and Repair......................................................... 24
Technical Support................................................................... 24
Safety.......................................................................................... 25
Figures
Figure 1. PC model ........................................................................ 4
Figure 2. Sun model.......................................................................5
Figure 3. Serial/Audio model ..........................................................6
Figure 4. MINI model......................................................................7
Figure 5. Cable length settings ..................................................... 12
Figure 6. PC cabling..................................................................... 13
Figure 7. Sun cabling ...................................................................13
Figure 8. Serial/Audio model ........................................................14
Figure 9. MINI cabling ..................................................................14
Figure 10. Rose switch cabling.....................................................15
Tables
Table 1. User settings (PC/SUN models)...................................... 17
Table 2. User settings (PC-Serial/Audio model) ............................17
Table 3. Private mode commands ................................................19
Table 4. Out-of sync mouse commands .......................................20
Table 5. Null mouse command.....................................................20
Appendices
Appendix A. General specifications ..............................................27
Appendix A1. Serial option specifications .....................................28
Appendix A2. Audio option specifications .....................................28
Appendix B. UTP/STP connection................................................ 28
Appendix C. Parts and cables ...................................................... 29
Appendix D. Firmware updates ....................................................29
Appendix E. Rack mount instructions ...........................................30
Appendix F. Rack mount illustration .............................................30
INTRODUCTION
Disclaimer
While every precaution has been taken in the preparation of this
manual, the manufacturer assumes no responsibility for errors or
omissions. Neither does the manufacturer assume any liability for
damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change the specifications,
functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse
of the product or other circumstances outside the manufacturer’s
control. The manufacturer will not be responsible for any loss,
damage, or injury arising directly or indirectly from the use of this
product.
System introduction
Thank you for choosing the Rose Electronics
station extender. The CrystalView is the result of Rose Electronics
commitment to providing state-of-the-art solutions for today’s
demanding workplace. The CrystalView has proven to be a
valuable investment for any business, big or small, that has a need
to access CPUs from Remote locations.
The CrystalView is available in four models, the PC, SUN, MINI and
the PC-Serial/Audio model. All models are available in a single or
dual version. The dual version allows an additional KVM station to
be connected to the Local Unit.
The CrystalView system consists of two Units, a Local Unit and a
Remote Unit. The Local Unit connects to your CPU or a Rose
switch and the Remote Unit connects to a keyboard, video monitor
and mouse or KVM station. The Local and Remote Units are
connected together with industry standard CAT-5 shielded or
unshielded, solid core twisted-pair cable terminated with RJ45
connectors. The PC, SUN, and PC-Serial/Audio models can extend
the distance from the CPU with up to 1,000 feet of CAT-5 cable.
The MINI model has a distance of 150 feet. CAT-5 cable can be
ordered from Rose Electronics in 25-1,000 foot lengths.
Using the CrystalView to remotely access your computer has
several applications that make it convenient for the users. You can
locate your computers in a secure area and access them from other
unsecured areas. Computers used in hazardous industrial
environments can be accessed remotely, keeping the users safe
and unexposed to any hazards.
CrystalView KVM
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
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Features
n Extend a KVM station from a CPU using a single CAT-5 twisted
pair, solid core cable. (Up to 1,000 feet for the PC, SUN, PCSerial/Audio models, 150 feet for the MINI model.)
n Supports PC and SUN Systems.
n Supports PS/2 keyboard/mouse and all PC video formats.
n Video resolutions (PC, SUN, PC-Serial/Audio models) up to
1024 x 768 at 1,000 feet, 1280 x 1024 at 300 feet, (MINI model)
1024 x 768 at 150 feet.
n Video brightness and sharpness controls on the Remote Unit
adjust brightness and clarity on the PC, SUN, and PC-Serial/
Audio models.
n The CrystalView uses a microprocessor to emulate the
keyboard and mouse for plug and play operation. The keyboard
and mouse on the Remote Unit do not have to be connected for
the PC to boot; only the Local Unit must be connected to the
PC.
n Compatible with Rose Electronics family of KVM switches such
as ServeView, UltraView and UltraMatrix.
n Compatible with Windows, Windows NT, OS/2, Unix, Linux and
other operating systems.
n Fully automatic KVM sharing on a first-come first-serve basis
using the Dual model.
n On a Dual Unit, computers video is displayed on both KVM
stations monitors except in the private mode.
n Local KVM station can inhibit the Remote KVM station
(PC/PC-MINI Dual Model).
Local or Remote KVM station can inhibit the other KVM station
(SUN / PC-Serial/Audio Model).
n Bi-directional serial and stereo audio options (PC-Serial/Audio
Model).
n Stereo audio can be transmitted in either direction across the
CAT-5 link simultaneously (PC-Serial/Audio Model).
n Many serial devices like a Touchscreen can plug directly into
the Remote Unit (PC-Serial/Audio Model).
n Rack mount kits available in 19”, 23” and 24” sizes (excluding
the MINI model).
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CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
Compatibility
Computers PCs with standard keyboards and PS/2 mice,
286, 386, 486, Pentium, etc.
Monitors VGA, Super VGA, XGA, RGB
(Sync-on-green)
Keyboards CrystalView is compatible with most types of
keyboard.
Some XT/AT auto-sensing keyboards may
not be compatible.
Mouse PS/2, (2 or 3-button)
Microsoft IntelliMouse
Serial
Serial Devices
(Serial/Audio model
only)
Touchscreens, Graphic Tablets,
Serial printers/plotters, Computer terminals
Serial mice, Other standard asynchronous
serial devices.
Audio Devices
(Serial/Audio model
only)
Compatible sound cards
Amplified or non-amplified microphone
Amplified computer stereo speakers
Other audio devices that transmit/receive
signals less than 5 volts peak-to-peak.
Package contents
The package contents consists of the following:
n The CrystalView Local and Remote Units
n HD15FF gender changer (Included: installed on the Local Unit)
n Power adapter for Remote Unit. (Auto-switching transformer)
n Installation and operations manual.
CPU, serial, audio and CAT-5 cables are usually ordered
separately. If the package contents are not correct, contact Rose
Electronics or your reseller, so the problem can be quickly resolved.
Rose Electronics web site
Visit out web site at www.rose.com for additional information on the
CrystalView and other products that are designed for data center
applications, classroom environments and other applications.
About this manual
This manual covers the installation and operation of the CrystalView
PC, SUN, PC-Serial/Audio, and the MINI models.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
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MODELS
CrystalView PC-model
Remote Unit
Local Single Unit
Remote Unit
Local Dual Unit
Figure 1. PC model
Connectors:
Remote Unit
§ RJ45 – CAT-5 cable connection.
§ HD15F – KVM stations video monitor connection.
§ (2) MiniDin-6 – KVM stations keyboard and mouse connection.
§ 9V power input jack.
Local Single Unit
§ RJ45 – CAT-5 cable connection.
§ HD15M – CPU video connection.
§ (2) MiniDin-6 – CPU keyboard and mouse connections.
Local Dual Unit
§ RJ45 – CAT-5 cable connection.
§ HD15M – CPU video connection.
§ HD15F – KVM stations video monitor connection.
§ (4) MiniDin-6 - CPU keyboard and mouse connections /
KVM keyboard and mouse connections.
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CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
CrystalView SUN model
Remote Unit
Local Single Unit
Remote Unit
Local Dual Unit
Figure 2. Sun model
Connectors:
Remote Unit
§ RJ45 – CAT-5 cable connection.
§ HD15F – KVM stations video monitor connection.
§ MiniDin-8 – KVM stations keyboard connection.
§ 9V power input jack.
Local Single Unit
§ RJ45 – CAT-5 cable connection.
§ HD15M – CPU video connection.
§ MiniDin-8 – CPU keyboard connection.
Local Dual Unit
§ RJ45 – CAT-5 cable connection.
§ HD15F – KVM stations video Monitor connection.
§ HD15M – CPU video connection.
§ (2) MiniDin-8 - CPU keyboard connection /
KVM keyboard connection.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
5
CrystalView PC-Serial/Audio model
Remote Unit
Local Single Unit
Remote Unit
Local Dual Unit
Figure 3. Serial/Audio model
Connectors:
Remote Unit
§ RJ45 – CAT-5 cable connection.
§ HD15F – KVM stations video monitor connection.
§ (2) MiniDin-6 – KVM stations keyboard and mouse connection.
§ (2) 3.5mm stereo audio jacks.
§ DB9M serial cable connection.
§ 9V power input jack.
Local Single Unit
§ RJ45 – CAT-5 cable connection.
§ HD15M – CPU video connection.
§ (2) MiniDin-6 – CPU keyboard and mouse connections.
§ (2) 3.5mm stereo audio jacks.
§ DB9F serial cable connection.
Local Dual Unit
§ RJ45 – CAT-5 cable connection.
§ HD15M – CPU video connection.
§ HD15F – KVM stations video monitor connection.
§ (4) MiniDin-6 - CPU keyboard and mouse connections /
KVM keyboard and mouse connections.
§ (2) 3.5mm stereo audio jacks.
§ DB9F serial cable connection.
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CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
CrystalView MINI model
Remote Unit
Local Single Unit
Remote Unit
Local Dual Unit
Figure 4. MINI model
Connectors:
Remote Unit
§ RJ45 – CAT-5 cable connection. (Rear)
§ HD15F – KVM stations video monitor connection.
§ (2) MiniDin-6 – KVM stations keyboard and mouse connection.
§ 9V power input jack. (Rear)
Local Single Unit
§ RJ45 – CAT-5 cable connection. (Rear)
§ DB25F – CPU cable connection.
Local Dual Unit
§ RJ45 – CAT-5 cable connection. (Rear)
§ DB25F – CPU cable connection.
§ HD15F – KVM stations video monitor connection.
§ (2) MiniDin-6 - KVM keyboard and mouse connections.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
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