Rose Xtensys User Manual
Xtensys
CAT5 KVM SWITCH SYSTEM
INSTALLATION
AND
OPERATIONS MANUAL
10707 Stancliff Road Phone: (281) 933-7673
Houston, Texas 77099 WWW.ROSE.COM
LIMITED WARRANTY
Rose Electronics warrants X tensys™ system to be in good working order for one year from the date of purchase
from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during
this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair
parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose
Electronics. This limited warranty does not include service to repair damage to the Unit resulting from accident,
disaster, abuse, or unauthorized modification of the Unit, including static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail, you
agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty
service location, and to use the original shipping container or its equivalent. You must call for a return authorization
number first. Under no circumstances will a unit be accepted without a return authorization number. Contact an
authorized repair center or Rose Electronics for further information.
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MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A PERIOD
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Rose Electronics Part # MAN-XS
Printed In the United States of America Revision 3.5
TABLE of CONTENTS
Contents Page #
Disclaimer ........................................................................................................................................................................ 1
About this manual ............................................................................................................................................................ 1
Introduction ...................................................................................................................................................................... 1
Features ....................................................................................................................................................................... 2
Security .................................................................................................................................................................... 2
Flexibility .................................................................................................................................................................. 2
On-screen display technology .................................................................................................................................. 2
Upgradeability .......................................................................................................................................................... 2
Compatibility ............................................................................................................................................................. 2
Installation ................................................................................................................................................................ 2
Package content ...................................................................................................................................................... 2
Registration .............................................................................................................................................................. 2
System Overview ............................................................................................................................................................ 3
KVM user station ...................................................................................................................................................... 3
KVM Station Keyboard and Mouse .......................................................................................................................... 3
KVM Station Video Monitor ...................................................................................................................................... 3
Computers ................................................................................................................................................................ 3
CATx Transmitter ..................................................................................................................................................... 3
Cabling ..................................................................................................................................................................... 3
Keyboard Commands .............................................................................................................................................. 3
Site planning .................................................................................................................................................................... 4
Xtensys Models – Front View .......................................................................................................................................... 5
Typical Application .......................................................................................................................................................... 7
Xtensys System Installation ............................................................................................................................................ 8
Connecting the KVM station .................................................................................................................................... 8
Connecting the User Station to Xtensys Switch ...................................................................................................... 8
Connecting the Local KVM Station and Computers to Xtensys Switch ................................................................... 8
Powering up the system .............................................................................................................................................. 9
LED Indicators ............................................................................................................................................................. 9
Configuring the Xtensys Switc h ................................................................................................................................... 9
OSD Menu Structure ..................................................................................................................................................... 10
Main Menu ................................................................................................................................................................. 11
Configure System ...................................................................................................................................................... 12
Configure Computers ............................................................................................................................................. 14
Configure KVM ....................................................................................................................................................... 15
Configure user ........................................................................................................................................................ 16
Configure Profile .................................................................................................................................................... 17
Configure Group ..................................................................................................................................................... 19
Configure Language ............................................................................................................................................... 20
System status ......................................................................................................................................................... 21
Save configuration ................................................................................................................................................. 23
User Operating Instructions ........................................................................................................................................... 24
Keyboard commands ............................................................................................................................................. 24
Alternative or third party switching ......................................................................................................................... 25
Video Setting Keyboard Com m ands ............................................................................................................................. 26
Status Commands ......................................................................................................................................................... 27
Serial port usage (RS232) ............................................................................................................................................. 29
Connecting the Serial Cable .................................................................................................................................. 29
Setting up Windows HyperTerminal ....................................................................................................................... 29
Starting a serial communication session ................................................................................................................ 29
Serial Device Features .............................................................................................................................................. 32
Serial switching commands ....................................................................................................................................... 33
Service Information ....................................................................................................................................................... 34
Maintenance and Repair ............................................................................................................................................ 34
Technical Support ...................................................................................................................................................... 34
Safety ............................................................................................................................................................................ 35
Safety and EMC Regulatory Statements ................................................................................................................... 35
Troubleshooting ............................................................................................................................................................. 36
Figures Page #
Figure 1. Typical Applicatio n ........................................................................................................................................... 7
Figure 2. OSD Menu Structure ...................................................................................................................................... 10
Figure 3. Main Menu ..................................................................................................................................................... 11
Figure 4. Configure System .......................................................................................................................................... 12
Figure 5. Configure Computers ..................................................................................................................................... 14
Figure 6. Configure KVM menu..................................................................................................................................... 15
Figure 7. Configure User ............................................................................................................................................... 16
Figure 8. Configure Profile ............................................................................................................................................ 17
Figure 9. Configure Group ............................................................................................................................................ 19
Figure 10. Configure language...................................................................................................................................... 20
Figure 11. Connection Status ........................................................................................................................................ 21
Figure 12. Computer Status .......................................................................................................................................... 21
Figure 13. Video Status ................................................................................................................................................. 22
Figure 14. Device Status ............................................................................................................................................... 22
Figure 15. Save menu ................................................................................................................................................... 23
Figure 16. Computer select menu ................................................................................................................................. 25
Figure 17. CPU information ........................................................................................................................................... 26
Figure 18. Connection Status m enu ............................................................................................................................. 27
Figure 19. Computer Status menu ................................................................................................................................ 27
Figure 20. Video Status menu....................................................................................................................................... 28
Figure 21. Device Status menu ..................................................................................................................................... 28
Figure 22. Serial Options .............................................................................................................................................. 30
Tables Page #
Table 1. Keyboard Commands ..................................................................................................................................... 24
Appendices Page #
Appendix A. Initial factory default settings .................................................................................................................... 37
Appendix B. General specifications .............................................................................................................................. 38
Appendix C. Parts and cables ....................................................................................................................................... 39
Appendix D. Rack mounting .......................................................................................................................................... 40
Appendix E. Serial console protocol (Standard, Switch, Event configuration) ............................................................. 41
INTRODUCTION
1
NOTE: A Keyboard, Video monitor, and Mouse are referred to through this manual as a KVM station
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility
for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the
information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry
of the product at any time without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside
the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury arising directly
or indirectly from the use of this product.
(See limited warranty)
About this manual
This manual covers the installation, configuration, and the operation of the Xtensys System. The Xtensys System
consists of basically three components; the Xtensys switch, the Xtensys User Stations, and the Xtensys transmitters.
Each component of the Xtensys system is described in this manual. The OSD section shows each of the OSD
menus and their features. The Installation section describes how all components are interconnected to form a
seamless switching network. The Operations section defines how to operate the system and all the user features
available to make switching and maintenance simple and easy.
Introduction
Thank you for choosing Rose Electronics® Xtensys™ CAT5 KVM Switch System. The Xtensys System is the results
of Rose Electronics commitment to providing continued state-of-the-art switching solutions for today’s demanding
workplace. The Xtensys System has proven to be a valuable investment for all types of businesses that have the
need to monitor, maintain, and access information from multiple computer systems. Its use in large computer
facilities gives the IT professional the added flexibility to monitor and maintain all systems, running on different
platforms, from one or multiple KVM stations. The Xtensys CAT5 KVM Switch System is the common sense
switching solution that provides the flexibility, expandability, and security required for today’s business environment.
Rose Electronics' Xtensys CAT5 KVM Switches are designed to configure to whatever your system demands are,
one user or multiple users, two computers or thousands. All models offer standard features that allow for easy,
secure, and complete access to as many computers or serial devices as your system has from one or multiple KVM
stations. CATx cabling is used to connect to the computers and the user stations. This greatly reduces the cable
bulk and makes installation easier, quicker, and less expensive.
The Xtensys system takes the worry out of what type of CATx cabling is used and its lengths. Upon power-up it will
automatically adjust the video gain and skew based on the CATx cable type and length, providing a crisp, clear
display from all connected computers.
The advanced on-screen display (OSD) menus are intuitive and easy to use. The menus guide you through the
configuration process with on-screen information for each configuration section, making it easy to configure the
Xtensys switch, the user stations, the computers, serial devices, and security for the system. There are additional
configuration parameters that can be used to personalize the look of the menus and dialog boxes. A help line is
provided for each menu selection giving a brief explanation of the selected menu item.
Reliability, security, flash memory technology, versatility, and other advanced technological features ensure the
Xtensys CAT5 KVM Switch System will streamline your data center or server room, simplify the maintenance, access
and updating of your systems, and easily expand as your system demands increase.
XTENSYS INSTALLATION AND OPERATIONS MANUAL
2
Features
Security
Unique configuration password for persons authorized to perform configuration maintenance.
User names and passwords allow controlled access to computers with sensitive information,
system data, or restricted applications
Computers can be assigned to a unique group, allowing authorized access only
Flexibility
Extend the distance from the PC to the User stations up to 1,000 feet using industry standard CATx cabling
The Xtensys design makes for easy installation, maintenance, and expandability
All connections are made easy by using CATx cabling
Switching to computers can be done by keyboard commands or a convenient on-screen list of computers
Multi-language capabilities
Switches have integrated auto-switching power supplies which accept 100-120/200-240 V sources
On-screen display technology
The Xtensys video pops-up over the computer application display or is automatically generated
Easy to use menus guide you through the configuration process
The connection status for all computers can be displayed
Upgradeability
Free lifetime base firmware upgrades, based on flash memory technology, provide new features and
improvements. Base firmware upgrades are available from our web site at www.rose.com
Compatibility
A variety of hardware platforms can be connected simultaneously to the Xtensys switch without interference,
including PCs, Sun systems, IBM RS/6000, HP, DEC, SGI, serial devices, and others
Full keyboard and mouse emulation and video resolutions up to 1920 x 1440 ensures trouble-free access to most
software applications
Serial support using VT100, VT102, and VT220 terminal emulation
Standard TTY mode automatically scrolls incoming data
Installation
The basic installation of the Xtensys system consists of:
Connecting the user stations to the Xtensys KVM ports via CATx cable
Connecting the CATx transmitter(s) to each of the computers to access
Connecting the Xtensys switch to each computer via CATx cable
Connect a local KVM station directly to the Xtensys switch for local access
Once all cabling is completed, apply power and the Xtensys system will automatically adjust the video
equalization and skew for all connected computers to produce a clean, clear display.
Package content
The shipping package content consists of the following:
The Xtensys switch
User Station(s) (as ordered)
Rack mount kit
Power cord (North American shipments only)
ATRX Kit (CAB-04R005 / ACC-ATRX – for flash upgrading)
Installation and operations manual
If the package contents are not correct, contact Rose Electronics or your reseller, so the discrepancy can be quickly
resolved.
Registration
Register your product for future updates by registering at http://www.rose.com/htm/online-registrationform.htm
XTENSYS INSTALLATION AND OPERATIONS MANUAL
SYSTEM OVERVIEW
3
Avoid routing cables close to fluorescent lights, air compressors, high voltage power sources and
System Overview
The Xtensys switch is designed with the latest in KVM switching technology. It has the capability and flexibility to
configure to most keyboards, video monitors, mice, servers, computers, and serial devices. The Xtensys switch
provides the framework for a complete switching system. Remote users, computers, servers, and serial devices all
interface to the Xtensys switch over CATx cabling.
The Xtensys design makes the unit easy to install, and maintain. The complete system consists of the Xtensys
switch, one or more user stations, CATx transmitters as required for each connected computer, and the computers,
servers, and serial devices that will be connected.
KVM user station
A KVM user station, consisting of a Keyboard, Video monitor, and Mouse, connects directly to the corresponding
connectors on the rear panel of the user station. A KVM station can also be connected directly to the Xtensys switch
for local access to all connected equipment.
KVM Station Keyboard and Mouse
The keyboard and mouse that is connected to the user stations or local console are PS/2. USB keyboard and mouse
connections are optional.
KVM Station Video Monitor
The KVM Station video monitor should be capable of supporting the resolution, frequency, and sync type being sent
by all connected computer. It is recommended that the KVM monitor be a multi-sync monitor capable of resolutions
up to 1280 x 1024 @ 75Hz or better.
Computers
The multi-platform support of the Xtensys switch makes it compatible with PCs (PS/2 or USB), UNIX systems, Sun,
Mac, and compatible serial devices.
CATx Transmitter
Each connected computer uses a CATx transmitter that connects directly to the computer’s keyboard, monitor, and
mouse ports. The CATx transmitter sends keyboard, mouse, and video signals via CATx cable to the Xtensys
switch. The CATx transmitter’s video connector is HD15M and connects directly to the video out HD15F port on a
computer. The keyboard and mouse connectors are available with PS/2 or USB connectors.
The gain and equalization for different CATx cable lengths and the skew compensation will automatic all y be adjus ted
for perfect video with no manual adjustments. The Xtensys switch can support serial devices such as routers, hubs,
and computers that require a serial interface.
Cabling
KVM user stations, computers and servers are easily connected to the Xtensys switch with industry standard CATx
cables. Cables are usually purchased along with the Xtensys to provide quick, trouble-free installation. Provide
adequate strain relief for the CATx cables to relieve excess tension on the connectors.
machinery that may create electrical noise or interference with the operation of the Xtensys switch.
Interconnect cables should be solid-core type. Stranded patch cable will give poor results over longer
distances. The pairing of the cable and pinning of its connectors should normally be in accordance
with EIA-568B.
Keyboard Commands
Table 1 lists the available keyboard commands that can be issues to perform various tasks. Figure 11, 12, 13, 14,
and 17 show the various status screens, cable length measurement, and the commands to fine tune the video
amplification and equalization if needed. The red, green, and blue skew can be manually adjusted from this status
screen.
XTENSYS INSTALLATION AND OPERATIONS MANUAL
4
Site planning
Organizing your site and planning the placement of the computers, the User stations, the Xtensys switches, and the
routing of the cables is a key part in the installation and configuration process. Care should be taken when
connecting the computers, user stations, and the Xtensys switches. Locate the Xtensys as close as possible to the
computers so the cables are as short as possible but still give some freedom of movement. Up to a total of 1,000
feet of CAT5, CAT5e, or CAT6 industry standard cables can be used. The unique feature of Xtensys is that the
length and type of cable will be automatically compensated for and the skew, equalization and gain automatically
adjusted to provide the clearest possible display with no manual adjustments.
The Xtensys switch can be rack mounted with Rose Electronics rack mount kit. Wherever the Xtensys is located, it
should be on a secure surface, free from obstructions and objects that may cause damage to the Unit or an
individual.
Note: This product is also designed for IT power distribution systems with phase-to-phase voltage of 230V.
Following are a few items to consider prior to installing or configuring the Xtensys switch:
Determine which computer will be connected to CPU port #1, #2, #3, etc
Identify which CPU ports will be connected to serial devices and configure those CPU ports for serial
Each computer can be assigned a unique computer name. Names like staff, marketing, and finance
make it easy to identify and connect to
The default computer names are Computer x (x = 1 – 64)
Pre-plan the CATx cable routing
Define the responsible person for configuring and maintaining the system and assign them a configuration
password
Access to the system set-up and configuration menus can be limited by assigning a configuration password
Access to the computers can be limited by assigning each user a unique user ID and password and configuring
the switch to require a login
Each computer can be assigned to a unique group and users can be given access to that group
Rose Electronics Web Site
Visit our web site at www.rose.com for additional information on the Xtensys system and other products offered by
Rose Electronics that are designed for data centers applications, classroom environments and many other switching
and extending applications.
XTENSYS INSTALLATION AND OPERATIONS MANUAL
MODELS
5
Description /
Indicators
User station
Indicators
Xtensys Models – Front View
Model
XTR-11
XTR-12
XTR-14
XTR-18
Power / Status
Switch
8, 16, or 32 CPU ports
Power / Status
Indicators
Switch
48 or 64 CPU ports
Power / Status
Indicators
CATx Transmitter
PS/2 / USB
CATx Transmitter
PS2/USB / Dual USB
XTENSYS INSTALLATION AND OPERATIONS MANUAL
6
Models
Description / Connectors
User Station
(1) Power
Rear View
XTR-11
XTR-12
XTR-14
XTR-18
XTR-11 (1) RJ45 Link
(2) USB (Kbd/Mouse)
(2) PS/2 (Kbd/Mouse)
(1) HD15F (Video out)
(1) DB9M (Serial)
(1) Power
XTR-12 (2) RJ45 Link
(2) USB (Kbd/Mouse)
(2) PS/2 (Kbd/Mouse)
(1) HD15F (Video out)
(1) DB9M (Serial)
(1) Power
XTR-14 (4) RJ45 Link
(2) USB (Kbd/Mouse)
(2) PS/2 (Kbd/Mouse)
(1) HD15F (Video out)
(1) DB9M (Serial)
(1) Power
XTR-18 (8) RJ45 Link
(2) USB (Kbd/Mouse)
(2) PS/2 (Kbd/Mouse)
(1) HD15F (Video out)
(1) DB9M (Serial)
A = PS/2 – HD15 Local KVM ports B = RJ11 for Flash upgrading
C = RJ45 connectors to Computers D = RJ45 connectors to User station
A = PS/2 – HD15 Local KVM ports B = RJ11 for Flash upgrading
C = RJ45 connectors to Computers D = RJ45 connectors to User station
NOTE: The local KVM connection (A) shares a common video path with the remote KVM connection port #8 (D). It is
recommended that when the local KVM is going to be used, the local user check to assure that KVM port #8
is not in use by a remote user. This can be easily observed by pressing and releasing the left control (Ctrl)
key, then the ESC key, then F2 (Connections). A list of all CPU ports and their status will display (See
Figure 11). Check if KVM station #8 is connected to a computer name. If so notify the remote user on KVM
port #8 that you are going to connect to a CPU port and for them to save their work and disconnect.
Switch
The 1U chassis can be configured with:
1. 1 Local KVM input (A)
2. 1 or 2 Serial inputs (B)
3. 4, 8, 16, or 32 CPU connectors (C)
4. 0, 2, 4, or 8 KVM connectors (D)
Switch
The 2U chassis can be configured with:
1. 1 Local KVM input (A)
2. 1, 2, 3 or 4 Serial inputs (B)
3. 8, 16, 32, 48 or 64
CPU connectors (C)
4. 0, 2, 4, 8, or 16
KVM connectors (D)
XTENSYS INSTALLATION AND OPERATIONS MANUAL
7
Xtensys
Xtensys
User KVM
Up to a total
Typical Application
of 1,000’ of
CATx cable
Switch
User Station
The flexibility of the Xtensys system
enables it to configure to almost any
system environment.
The User Station is available with one
local KVM Station connectors and
1, 4, or 8 RJ45 link ports.
The Switch is available with one local
KVM station connectors, 0, 2, 4, 8, or
16 remote KVM connections, and
8, 16, 32, 48, or 64 RJ45 CPU ports.
All connections from the User Station
to the Switch and from the Switch to
the computers, servers, and serial
devices use CATx cabling.
The total CATx cable length from the
User Station to the Switch and from the
Switch to the connected computers is
1,000 feet max.
Station
Figure 1. Typical Application
XTENSYS INSTALLATION AND OPERATIONS MANUAL
INSTALLATION
8
User Station (See note below)
Local KVM Intelligent Information
CATx cable from transmitter to
Switch User station
Desktop KVM station
Xtensys System Installation
Connecting the KVM station
The KVM station connects directly to the Xtensys User
Station. The KVM stations keyboard, monitor, and
mouse cables connect directly to the corresponding
connectors on the User station.
The KVM keyboard and mouse can have PS/2 or USB
connectors.
The monitor should be equal or better in resolution and
capability than any of the connected computers.
KVM Station
Connecting the User Station to Xtensys Switch
The user stations connect directly to the Xtensys Switch
using industry standard CATx cable. Depending on the
User Station and Switch model used, up to 8 different
Xtensys Switches can be connected to from a single
User Station.
Xtensys Switch Xtensys User Station
Connecting the Local KVM Station and
Computers to Xtensys Switch
A local KVM station can be connected directly to the
Xtensys switch. This provides direct local access to all
connected equipment.
Each computer, server, or serial device that is connected
to the Xtensys switch must have an Xtensys Intelligent
Information Module Transmitter installed. This connects
directly to a computers HD15 video port and the PS/2 or
USB keyboard and mouse ports. The transmitter is then
connected to an Xtensys switches RJ45 CPU port using
industry standard CATx cable.
Station Transmitters connected to
each computer
NOTE: The Xtensys User Station, configured with 4 or more link ports, can be installed several different ways.
The most common installation is to connect each of the link ports (RJ45) to different Xtensys switches.
The link port can also be connected directly to a standalone computer with an Intelligent Information
Transmitter installed. This gives the option of connecting to an Xtensys switch or your local desktop
system.
Xtensys switches CPU port
XTENSYS INSTALLATION AND OPERATIONS MANUAL
9
ALL KVM and the Serial LED’s (connected or not connected) will laminate dimly.
Powering up the system
It is recommended that the system be powered up in the following sequence. This sequence will assure that all the
connected equipment will boot properly.
First – Turn on all monitors (Local KVM monitor and all remote monitors connected to user stations)
Next – Turn on the Xtensys switch. Wait for all indicators to stabilize. This indicates that the internal
diagnostic check is complete
Next – Connect the provided power adapter to the user stations
Next – Connect the power adapter to the power source to apply power to the User Stations
Last – Boot / turn on all connected computers or serial devices.
LED Indicators
Each RJ45F connector has an amber and green LED located at the bottom right and left of the
connector. When power is first applied, these LED’s will flash, indicating the self test and internal
diagnostic check is being performed. Once these tests are completed, these LED indicators will indicate
CPU,
KVM,
or
Serial
LED
the following status or information:
CPU LED’s - All CPU LEDs will cycle during power up. On completion of the diagnostic tests, the
green Led will light if there is a device connected to tha t CPU port. The amber LED will light and will
flash showing activity at that CPU port
KVM LED’s – The Green LED will light when there is a user station connected to that KVM port and
power is applied to the user station. The amber LED will light and flash showing KVM activity on
that KVM port
Configuring the Xtensys Switch
The Xtensys switch must have the CPU ports configured for either a UTP connection or a Serial connection. The
default configuration is UTP. Only the CPU ports that are connected to a serial device have to be configured for
serial functions.
To configure a CPU port for serial functions call up the OSD from the local User Station’s KVM by pressing and
releasing the left control key, they within 2 seconds, press the F12 key. The main OSD menu will display as shown
below.
Use the up / down arrow keys to select Computer and press enter. The “Configure Computer” menu will display.
Select the computer port that will be connected to a serial device then press the right arrow key to tab to the “Type”
field and press enter. A selection box will display listing the configuration options available for the selected computer
port. Select the serial configuration needed and press enter. If other Computer ports need to be configured for serial,
select those computers and configure them in the same manor. When complete, press the “Esc” key to return to the
main menu, select “Save” and press enter. Then exit the OSD menu system by pressing the ESC key. The CPU
ports that were changed from UTP to Serial are now configured for serial functions.
(NOTE: DO NOT PROGRAM CPU PORT #1 FOR SERIAL OPERATION)
XTENSYS INSTALLATION AND OPERATIONS MANUAL
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