Rose ServeView Pro User Manual
TM
INSTALLATION AND OPERATIONS
MANUAL
10707 Stancliff Road Phone: (281) 933-7673
Houston, Texas 77099 WWW.ROSE.COM
LIMITED WARRANTY
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
at his own expense.
Rose Electronics warrants the ServeView Pro ™ to be in goo d work i ng ord er for one year f rom
the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be
in good working order at any time during this one-year warranty period, Rose Electronics will, at
its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be
either reconditioned or new. All replaced parts become the property of Rose Electronics. This
limited warranty does not include service to repair damage to the Unit resulting from accident,
disaster, abuse, or unauthorized modification of the Unit, including static discharge and power
surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty
period to Rose Electronics or an authorized repair center providing a proof of purchase date. If
this Unit is delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in
transit, to prepay shipping charges to the warranty service location, and to use the original
shipping container or its equivalent. You must call for a return authorization number first. Under
no circumstances will a unit be ac c ept e d with out a return authorization number. Contact an
authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR
SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO
EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING
ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT,
EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owner.
Copyright Rose Electronics 1990-2002. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or
transcribed in any form or any means, electronic or mechanical, including
photocopying and recording, without the prior written permission of Rose Electronics.
Rose Electronics Part # MAN-SVPRO
Printed In the United States of America Revision 1.1
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY .
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio
communication. It has been tested and found to comply with the limits for a
Class A digital device in accordance with the specifications of Part 15 of
FCC rules, which are designed to provide reasonable protection against
such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to
cause interference, in which case the user at his own expense will be
required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise
regulation of industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
prescrites dans le Règlement sur le brouillage radioélectrique publié par
Industrie Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC
This equipment is in conformity with the
requirements of the European EMC directive
89/336/EEC
72/21/EEC
EN55022: (Class A, 1998)
EN55024 (1998)
CISPR22 (1995)
TABLE OF CONTENTS
Contents
Disclaimer ................................................................................................................. 1
Introduction ............................................................................................................... 1
Features................................................................................................................ 2
Compatibility ......................................................................................................... 2
Package contents ................................................................................................. 3
Rose Electronics web site ..................................................................................... 3
System overview ....................................................................................................... 3
KVM station .......................................................................................................... 3
CPU connection .................................................................................................... 3
ServeView Pro models .............................................................................................. 4
ServeView Pro models (rear) ..................................................................................... 5
Cables ....................................................................................................................... 6
ServeView Pro to KVM station cables ................................................................... 6
ServeView Pro to CPU cables ............................................................................... 6
ServeView Pro Master to Slave unit cables ........................................................... 6
Keyboard command usage ................................................................................... 9
Organizing the system ............................................................................................. 10
Installation – Single unit ........................................................................................... 10
Connecting the KVM station ................................................................................ 10
Apply power ........................................................................................................ 10
Connecting the computers .................................................................................. 11
Installation – Cascading units .................................................................................. 13
Connecting “Slave” units ..................................................................................... 14
Connecting the computers .................................................................................. 14
Selecting a computer from the front panel ........................................................... 16
Selecting a computer using keyboard commands ............................................... 16
Selecting a computer through the RS232 port ..................................................... 16
Reset to f
Rack mounting .................................................................................................... 16
Firmware update ................................................................................................. 17
Maintenance and Repair ..................................................................................... 21
Technical Support ............................................................................................... 21
Safety and EMC Regulatory Statements ............................................................. 23
Figures
Figure 1. ServeView Pro models ............................................................................... 4
Figure 2. Rear panel .................................................................................................. 5
Figure 3. Single Unit installation .............................................................................. 12
Figure 4. Cascading units ........................................................................................ 15
Tables
Table 1. Front panel .................................................................................................. 4
Table 2. Rear panel connectors ................................................................................. 5
Table 3. Keyboard commands ................................................................................... 7
Table 4. Mode commands ......................................................................................... 8
Table 5. Typematic value........................................................................................... 8
Appendices
Appendix A. Initial factory settings ........................................................................... 25
Appendix B. Parts and cables .................................................................................. 26
Appendix C. General Specifications ......................................................................... 27
Appendix D. Rack mount instructions ...................................................................... 28
Appendix E. Rack mount illustration ........................................................................ 28
Appendix F. Keyboard mapping ............................................................................... 29
Appendix G. Video distance capability ..................................................................... 30
actory defaults...................................................................................... 16
INTRODUCTION
1
A Keyboard, Video monitor, and Mouse are referred to
Disclaimer
While every precaution has been taken in the preparation of this manual,
the manufacturer assumes no responsibility for errors or omissions. Neither
does the manufacturer assume any liability for damages resulting from the
use of information contained herein. The manufacturer reserves the right to
change the specifications, functions, or circuitry of the product without
notice.
The manufacturer cannot accept liability for damages due to misuse of the
product or other circumstances outside the manufacturer’s control. The
manufacturer will not be responsible for any loss, damage, or injury arising
directly or indirectly from the use of this product. See limited warranty for
further information.
Introduction
Thank your for choosing the Rose Electronics® ServeView Pro™
professional KVM switch. The ServeView Pro represents the latest
technology in single user, keyboard-monitor-mouse switching. The
ServeView Pro is the result of Rose Electronics commitment to providing
state-of-the-art switching solutions for today’s demanding workplace. The
ServeView Pro has proven to be a valuable and dependable investment for
users that have the need to access multiple computer systems from a
single KVM station.
throughout this manual as a KVM station.
Each model can support either PC/Unix or multi-platform (PC, Apple, Sun,
USB, and Unix) systems. Switching to a connected computer can be done
by simple keyboard commands, selecting the computer from the front
panel, or through the RS/232 port.
All ServeView Pro models can easily be expanded by chaining the units
together and configuring the system. Using 4 port units (“M”-chassis), you
can expand the system to 16 computers. The 8 port unit (“B”-chassi s) ca n
expand to 64 computers, and the 16 port unit (“C”-chassis) can expand to
256 computers.
Before performing any installation or configuration, please refer to the
safety section of this manual.
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
2
KVM compatibility
Keyboards
PC, Unix, and most US and foreign QWERTY keyboards,
compatible
Monitors
VGA, SVGA, XGA, Composite
Mice
Standard PS/2, PS/2 wheel, Sun
CPU compatibility
Computers
Industry standard PCs, Unix systems, Sun, IBM RS/6000,
DEC, HP, SGI, Apple, and others
Keyboards
Standard PC mode 1, 2, or 3 in PS/2 or AT, USB, Sun, Apple
keyboards may not be compatible
Monitors
VGA, SVGA, XGA, Composite, Sync-of-green
Mice
Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB, Sun,
Apple ADB*
Features
Access up to 256 computers from one KVM station
Available in three different chassis sizes:
2 or 4 ports (M chassis)
4 or 8 ports (B chassis)
4, 8, 12, or 16 ports (C chassis)
Superior cable management using UltraCable for lengths up to 100 feet
Video resolution up to 1600 x 1280
Switch to a computer from the keyboard, the front panel switches, or
the RS/232 port
Multi-platform models convert PC, Unix, Apple, or Sun keyboard and
mouse data to any platform
Pre-configuration feature allows for the installation of a computer or
server without removing power
Full keyboard and mouse emulation for automat ic and simul t aneous
booting
Flash memory with free base firmware upgrades available from our
web site
Compatibility
Japanese and Korean keyboards with or without Windows
keys, 101, 102, 104, 105, 106, 109, Sun. Some older XT/AT
auto-sensing or single mode keyboards may not be
ADB*. Some older XT/AT auto-sensing or single mode
* Requires use of Rose translator: CNV-MACPS and Rose cable.
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
3
Package contents
The package contents consist of the follow ing:
The ServeView Pro unit
Power adapter (provided with the M-chassis)
Serial cable and RJ to DB9 adapter
Installation and operations manual
CPU, KVM, and expansion cables are usually ordered separately. If the
package contents are not correct, contact Rose Electronics or your reseller,
so the problem can be quickly resolved.
Rose Electronics web site
Visit out web site at www.rose.com for additional information on the
ServeView Pro and other products offered by Rose Electronics that are
designed for data center applications, classroom environments, and many
other switching applications.
System overview
The ServeView Pro is designed to provide seamless, trouble-free switching
from a single KVM station to any connected computer or server. You can
switch to any of the connected computers by simple keyboard commands,
the front panel – or + buttons, or from a computer terminal or standalone
PC connected to the RS/232 serial port (not connected to a CPU port).
If your system demands are greater than a single unit can provide, the
ServeView Pro can be easily expanded to connect up to 256 computers by
chaining units together with expansion cables.
KVM station
A KVM station consisting of a keyboard, monitor, and mouse connects to
the ServeView Pro’s DB25F connector labeled KVM-1 or
“MONITOR/KEYBOARD/MOUSE”.
CPU connection
All CPU connectors on the ServeView Pro are DB25F. The CPUs are
connected using a CPU cable designed to interface with the CPU keyboard,
monitor, and mouse ports. A CPU cable is needed for each connected
computer.
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
MODELS
4
“M” Chassis
“B” Chassis
“C” Chassis
Label
Description
Power
Power LED - Green when unit is
on
ON/OFF
“M” chassis only – In = ON
LEDs
Indicator LEDs; Numbered pairs of
- and +
- Connects to the previous CPU
ServeView Pro models
Figure 1. ServeView Pro models
Switches*
* The - and + switches are used when:
upgrading the firmware
resetting the unit to factory defaults
running diagnostics.
Table 1. Front panel
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
Out = OFF
LEDs shows status and power of
connected computers
+ Connects to the next CPU
5
ServeView Pro models (rear)
“M” Chassis
“B” Chassis
“C” Chassis
Label
Connector
Description
Power
“M” Chassis only
Power adapter connector
None
“B” and “C” Chassis only
CPU-x
“C” 1-16
DB25F
KVM-1
DB25F
RS232
RJ12
Figure 2. Rear panel
DIN 5F
“M” 1-4
“B” 1-8
Table 2. Rear panel connectors
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
IEC320
Power receptacle w/switch
CPU adapter cable connectors
KVM cable connector.
6-conductor jack
CABLES
6
Cables
(See Appendix B for cable part numbers)
ServeView Pro to KVM station cables
The KVM cable connects a keyboard, video monitor, and mouse to the
ServeView Pro. The KVM cable is configured with a DB25M connector on
one end and a connector for the keyboard, video, and mouse cables on the
other end. These KVM cable connectors should be compatible with the
types of connectors that are on your KVM stations keyboard, monitor, and
mouse cables.
ServeView Pro to CPU cables
A CPU cable is used to connect each computer to the ServeView Pro. The
CPU cable connects from the DB25F CPU ports on the ServeView Pro to
the keyboard, video, and mouse ports on each CPU. This cable is
configured with a DB25M connector on one end and a connector for the
keyboard, video, and mouse on the other end. These CPU cable
connectors should be compatible with each CPUs keyboard, video, and
mouse port.
ServeView Pro Master to Slave unit cables
In systems needing access to additional CPUs, the ServeView Pro can be
cascaded to other ServeView Pros. To cascade an ServeView Pro to other
“Slave” units, you will need one DB25M to DB25M, switch-to-switch cable
for each expansion unit.
(Rose Electroni cs switch-to-switch cable part number CAB-CXVSMMnnn.)
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
KEYBOARD COMMANDS
7
Command
Key sequence
Description
Select
computer
<Ctrl> nnn where nnn =
computer number
Connects the KVM station to
the selected computer
Next computer
<Ctrl> +
Selects next sequential CPU
Previous
computer
<Ctrl> -
Selects previous sequential
CPU
Scan ON
<Ctrl> S
Turns scan mode on
Scan OFF
<Ctrl> X
Turns scan mode off
Scan rate
<Ctrl> Tnnn
Sets pause time, in seconds,
port in scan mode
Set mode
<Ctrl> Mnn <Enter>
from Table 4
Alternate way to configure
Null mouse
command
<Ctrl> N
Used to re-sync a PS/2 mouse
Reset mouse
<Ctrl> O (alpha O)
Resets computer’s mouse
(Win NT / 2000 only)
Reset
<Ctrl> R
Resets and enables mouse
selected computer
Max computers
<Ctrl> Pnnn
Total ports used (all units)
Units
<Ctrl> Unn
Number of Slave units
Width
<Ctrl> Wnn
Number of ports on Slave units
Set typematic
<Ctrl> Ann <Enter>
Table 5
Sets keyboard typematic rate
Identify Rom
Rev
<Ctrl> I
Identify Rom revision-Issue
from command prompt or editor
Screen
<Ctrl> Vnnn <Enter>
Blanks screen after no
0-disables blanking
MAC Opt swap
<Ctrl> B <Enter>
Swaps Mac Opt and Alt keys
Keep
<Ctrl> K
Saves to flash memory
Table 3 shows the keyboard commands that are available for the
ServeView Pro. To issue a keyboard command, first press and release the
left control [Ctrl] key, then, within 2 seconds, issue the command. <Ctrl> in
the key sequence column is a press and release of the left control key.
command
rate value
blanking
where nnn=1 – 999
where nn = mode value
where nn=value from
where nnn=0-999
before switching to next CPU
keyboard and mouse
and keyboard on currently
and delay. Default = 20
keyboard or mouse activity
Table 3. Keyboard commands
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
Loading...