All rights reserved. No part of this publication may be reproduced by any means without the written
permission of Roper Scientific, Inc.
Printed in the United States of America.
CoolSNAP is a trademark of Roper Scientific, Inc.
Photometrics, PVCAM, and Roper Scientific are registered trademarks of Roper Scientific, Inc.
Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or
other countries.
Mac, Macintosh, and Panther are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
Pentium is a registered trademark of Intel Corporation. Xeon is a trademark of Intel Corporation.
Windows is a registered trademark of Microsoft Corporation.
Other brand and product names are the trademarks or registered trademarks of their respective owners and
manufacturers.
The information in this publication is believed to be accurate as of the publication release date. However,
Roper Scientific does not assume any responsibility for any consequences including any damages resulting
from the use thereof. The information contained herein is subject to change without notice. Revision of this
publication may be issued to incorporate such change.
Photometrics, a division of Roper Scientific, Inc. (“Photometrics,” us,” “we,” “our”) makes the following
limited warranties. These limited warranties extend to the original purchaser (“You”, “you”, "Your", "your")
only and no other purchaser or transferee. We have complete control over all warranties and may alter or
terminate any or all warranties at any time we deem necessary.
Basic Limited One (1) Year Warranty
Photometrics warrants this product against substantial defects in materials and/or workmanship for a period
of up to one (1) year after shipment. During this period, Photometrics will repair the product or, at its sole
option, repair or replace any defective part without charge to you. You must deliver the entire product to the
Photometrics factory or, at our option, to a factory-authorized service center. You are responsible for the
shipping costs to return the product. International customers should contact their local Photometrics
authorized representative/distributor for repair information and assistance, or visit our technical support
page at www.photomet.com
Limited One (1) Year Warranty on Refurbished or Discontinued Products
Photometrics warrants, with the exception of the CCD imaging device (which carries NO WARRANTIES
EXPRESS OR IMPLIED), this product against defects in materials or workmanship for a period of up to one
(1) year after shipment. During this period, Photometrics will repair or replace, at its sole option, any defective
parts, without charge to you. You must deliver the entire product to the Photometrics factory or, at our option,
a factory-authorized service center. You are responsible for the shipping costs to return the product to
Photometrics. International customers should contact their local Photometrics representative/distributor for
repair information and assistance or visit our technical support page at www.photomet.com
Normal Wear Item Disclaimer
Photometrics does not warrant certain items against defect due to normal wear and tear. These items include
internal and external shutters, cables, and connectors. These items carry no warranty, expressed or implied.
.
.
Shutter Warranty
Photometrics warrants the standard, factory-installed shutter of all our products that incorporate an
integrated shutter for a period of twelve (12) months. This warranty applies to the standard shutter installed
in the camera system at the time of manufacture. Non-standard shutters, SPR (special product request)
shutters, and third-party shutter drive equipment carry no warranty expressed or implied. Photometrics will
supply, at no cost to the customer, up to one (1) replacement shutter during the warranty period.
Photometrics will, at Photometrics option, either ship a ready-to-install shutter to the customer site for
installation by the customer according to the instructions in the product User Manual or arrange with the
customer to return the camera system (or portion of the camera system) to the factory (or factory authorized
service center) for shutter replacement by a factory-authorized agent. Responsibility for transportation and
insurance charges is described above.
Vacuum Integrity Limited 24 Month Warranty
Photometrics warrants the vacuum integrity of all our products for a period of up to twenty-four (24) months
from the date of shipment.We warrant that the detector head will maintain the factory-set operating
temperature without the requirement for customer pumping. Should the detector experience a Vacuum
Integrity failure at anytime within twenty-four (24) months from the date of delivery all parts and labor
needed to restore the vacuum integrity will be covered by us. Responsibility for shipping charges is as
described above under our Basic Limited One (1) Year Warranty.
X-Ray Detector Limited One Year Warranty
Photometrics warrants, with the exception of CCD imaging device and fiber optic assembly damage due to Xrays (which carry NO WARRANTIES EXPRESSED OR IMPLIED), all X-ray products for one (1) year after
shipment. See additional Basic Limited One (1) year Warranty terms and conditions above, which apply to this warranty. Responsibility for shipping charges is as described above under our Basic Limited One (1) Year
Warranty.
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Software Limited Warranty
Photometrics warrants all of our manufactured software discs to be free from substantial defects in materials
and / or workmanship under normal use for a period of one (1) year from shipment. Photometrics does not
warrant that the function of the software will meet your requirements or that operation will be uninterrupted
or error free. You assume responsibility for selecting the software to achieve your intended results and for the
use and results obtained from the software. In addition, during the one (1) year limited warranty, the original
purchaser is entitled to receive free version upgrades. Version upgrades supplied free of charge will be in the
form of a download from the Internet. Those customers who do not have access to the Internet may obtain the
version upgrades on a CD-ROM from our factory for an incidental shipping and handling charge. See Item 12
in the following section of this warranty ("Your Responsibility") for more information.
Owner's Manual and Troubleshooting
You should read the owner’s manual thoroughly before operating this product. In the unlikely event that you
should encounter difficulty operating this product, the owner’s manual should be consulted before contacting
the Photometrics technical support staff or authorized service representative for assistance. If you have
consulted the owner's manual and the problem still persists, please contact the Photometrics technical support
staff or our authorized service representative. See Item 12 in the following section of this warranty ("Your
Responsibility") for more information.
Your Responsibility
The above Limited Warranties are subject to the following terms and conditions:
1. You must retain your bill of sale (invoice) and present it upon request for service and repairs or
provide other proof of purchase satisfactory to Photometrics.
2. You must notify the Photometrics factory service center within (30) days after you have taken
delivery of a product or part that you believe to be defective. With the exception of customers who
claim a “technical issue” with the operation of the product or part, all invoices must be paid in full in
accordance with the terms of sale. Failure to pay invoices when due may result in the interruption
and/or cancellation of your one (1) year limited warranty and/or any other warranty, expressed or
implied.
3. All warranty service must be made by the Photometrics factory or, at our option, an authorized
service center.
4. Before products or parts can be returned for service you must contact the Photometrics factory and
receive a return authorization number (RMA). Products or parts returned for service without a return
authorization evidenced by an RMA will be sent back freight collect.
5. These warranties are effective only if purchased from the Photometrics factory or one of our
authorized manufacturer's representatives or distributors.
6. Unless specified in the original purchase agreement, Photometrics is not responsible for installation,
setup, or disassembly at the customer’s location.
7. Warranties extend only to defects in materials or workmanship as limited above and do not extend to
any product or part which has:
• been lost or discarded by you;
• been damaged as a result of misuse, improper installation, faulty or inadequate maintenance or
failure to follow instructions furnished by us;
• had serial numbers removed, altered, defaced, or rendered illegible;
• been subjected to improper or unauthorized repair; or
• been damaged due to fire, flood, radiation, or other “acts of God” or other contingencies beyond
the control of Photometrics.
ii
8. After the warranty period has expired, you may contact the Photometrics factory or a Photometricsauthorized representative for repair information and/or extended warranty plans.
9. Physically damaged units or units that have been modified are not acceptable for repair in or out of
warranty and will be returned as received.
10. All warranties implied by state law or non-U.S. laws, including the implied warranties of
merchantability and fitness for a particular purpose, are expressly limited to the duration of the
limited warranties set forth above. With the exception of any warranties implied by state law or nonU.S. laws, as hereby limited, the forgoing warranty is exclusive and in lieu of all other warranties,
guarantees, agreements, and similar obligations of manufacturer or seller with respect to the repair or
replacement of any parts. In no event shall Photometrics’ liability exceed the cost of the repair or
replacement of the defective product or part.
11. This limited warranty gives you specific legal rights and you may also have other rights that may vary
from state to state and from country to country. Some states and countries do not allow limitations on
how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of
incidental or consequential damages, so the above provisions may not apply to you.
12. When contacting us for technical support or service assistance, please refer to the Photometrics factory
of purchase, contact your authorized Photometrics representative or reseller, or visit our technical
support page at www.photomet.com
.
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Optional CoolSNAP Camera System Service Contract
The optional CoolSNAP Camera System Service Contract provides extended coverage for the CoolSNAP
camera system. All terms and conditions listed in the CoolSNAP Camera System Warranty, including those
pertaining to shipping costs and appropriate system use, apply to the CoolSNAP Camera System Service
Contract.
The Service Contract also guarantees that Photometrics shall ship a complete replacement CoolSNAP camera
system within forty-eight (48) hours of receiving notification of a CoolSNAP camera system defect. All
components of the defective CoolSNAP camera system must be returned to Photometrics. Shipment of these
components should not be made without prior authorization by Photometrics.
When purchased within two (2) months of the date listed on the packing slip shipped with the original
equipment, the Service Contract is valid for a period of twenty-seven (27) months from the packing slip date.
This period comprises the initial CoolSNAP Camera System Warranty period of twelve (12) months, the
CoolSNAP Camera System Service Contract period of twelve (12) months, and an additional three (3) months
of free coverage.
When purchased prior to the lapse of the CoolSNAP Camera System Warranty or an active CoolSNAP
Camera System Service Contract, the CoolSNAP Camera System Service Contract is valid for twelve (12)
months beyond the lapse date of the Camera System Warranty or current Service Contract.
The CoolSNAP Camera System Service Contract can be renewed repeatedly. If the renewal occurs outside of a
period covered by Warranty or Service Contract, Photometrics may, at its sole discretion, require an inspection
of the camera system as a condition of consent to place it under Service Contract.
U. S. Government Restricted Rights
The software and documentation are provided with Restricted Rights. Use, duplication, or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial
Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/manufacturer is
Photometrics, 3440 East Britannia Drive, Tucson, AZ 85706.
This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to
comply with any term hereof. Upon termination, you agree that the software and accompanying materials,
and all copies thereof, will be destroyed. This agreement is governed by the laws of the State of Arizona. You
acknowledge that you have read this agreement, you understand it, you agree to be bound by its terms, and
that this is the complete and exclusive statement of the agreement between you and Photometrics regarding
the software.
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Declaration of Conformity
Roper Scientific, Inc. declares that the equipment described in this document is a CLASS A DEVICE in
conformance with the requirements of the European Council Directives, listed below:
93/68/EEC EMC Directive & Amendments
73/23/EEC Product Safety with Amendments
on the application of the laws of Member States relating to Electromagnetic Compatibility and
Product Safety.
This declaration is based upon compliance of the product to the following standards:
EN 55022 RF Emissions Control
EN 61000-3 Series Harmonics & Flicker
EN 55024 Immunity from Electromagnetic Disturbances
EN 60950 Product Safety
89/336/EEC EMC Directive & Amendments
Product Description: Video Camera
Model: CoolSNAP
Test Reports: EMC Rpt 2K01-0122-003B- EN55022
EMC Rpt 2K00-0122-003C- EN55024
EMC Rpt 2K01-0122-003D-EN61000-3 Series
SAFETY Rpt 2K01-0122-003E-EN60950
Roper Scientific, Inc.
3440 East Britannica Drive
Tucson, AZ, 85706
USA
Manufacturer: ROPER SCIENTIFIC
/ CoolSNAP
cf
ES
v
Declaration of Conformity
Roper Scientific, Inc. declares that the equipment described in this document is a CLASS A DEVICE in
conformance with the requirements of the European Council Directives, listed below:
92/31/EEC Amendment
93/68/EEC Amendment
73/23/EEC Product Safety
on the application of the laws of Member States relating to Electromagnetic Compatibility and
Product Safety.
This declaration is based upon compliance of the product to the following standards:
EN50082-1, EN60000-3-2 Current Harmonics
EN50082-1, EN60000-3-3 Voltage Fluctuations and Flicker
EN50082-1, EN61000-4-2 Electrostatic Discharge (ESD)
EN50082-1, EN61000-4-3 Radiated Electromagnetic Field (EMF)
EN50082-1, EN61000-4-4 Electrical Fast Transient/Burst (EFT)
EN50082-1, EN61000-4-5 Surge Immunity (Mains)
EN50082-1, EN61000-4-6 RF Injected Current
EN50082-1, EN61000-4-11 Voltage Dips and Interruptions
EN55022-1998 with Amendment A1:2000 (CISPR-22)
89/336/EEC EMC Directive
Product Description: Video Camera
Model: CoolSNAP
Authorized Signature:
E. J. Pisa, Vice President
Manufacturer: ROPER SCIENTIFIC
Roper Scientific, Inc.
3440 East Britannica Drive
Tucson, AZ 85706
USA
/ CoolSNAPES, IEEE-1394
cf
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