OPERATOR’S MANUAL
Carpet Cleaner & Pile Lifter
Please read Operator’s Manual completely before using
the machine and pay close attention to the safety advice.
Smart Care TRIO
R
230V/50Hz
TABLE OF CONTENTS
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Date of Purchase
Model No:
Serial No:
Please record identification numbers below. You
should provide these numbers when ordering parts
and accessories to insure accuracy.
Description
User information
Know your machine
Safety advice
General description
Operation
Cleaning instructions
Maintenance
Troubleshooting
Technical details
Limited warranty
Page No
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3
4
7
8
10
11
12
13
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USER INFORMATION
All information, illustrations and specifications in this manual are based on the latest information at the
time of publication. The right is reserved to make changes at any time without notice.
1 - Handle -Top Loop
2 - Handle Assembly
3 - Lower Handle
4 - Connector Handle Assembly
5 - Extension Cord Hook - Plastic (4)
6 - Nameplate (Under solution tank)
7 - Motor Protector Breaker
8 - Power cord-from base
9 - Transport wheels (2)
10 - Cable Retainer
11 - Gear Side Housing
12 - Idle Side Housing
13 - Machine Base
14 - Pull Handle
15 - Fresh Water Tank
16 - Collection Hopper
17 - Brush
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14
2
10
3
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17
5
13
4
8
7
9
6
16
KNOW YOUR MACHINE
557360024-00, Rev-B, 07/16
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SAFETY ADVICE
- This machine shall be grounded while in use to protect the operator from electric shock. The machine
is provided with a three-conductor cord and a three-contact grounding type attachment plug as in
below sketch. The green (or green and yellow) conductor in the cord is the grounding wire.
Never connect this wire to other than the grounding pin of the attachment plug.
CAUTION - Safety Advice
Electrical:
- Disconnect power cord at wall outlet before changing brushes, lifting machine off floor or servicing.
- Keep away from water.
- Inspect power cord prior to each use for abrasion or cuts. If cuts are found replace cord before use.
- Do not run over electrical, telephone or computer cables.
- Do not leave machine plugged in when unattended.
- Keep children away.
- Ensure handle is in upright position and lock is working correctly prior to connecting to power
supply.
- Do not run machine over loose carpet fibers or edges of rugs or carpet matting.
- Always test clean an area when cleaning a different carpet or after changing to different brushes.
Continuous passes over the same area with any brush may damage the carpet fibers.
Use with caution
IT IS THE USER’S RESPONSIBILITY TO OPERATE THIS
APPLIANCE SAFELY AND CAREFULLY.
For service please contact our service technicians at the address or number below.
This machine has rotating brushes.
Roots Multiclean Ltd.
R.K.G. Industrial Estate, Ganapathy, Coimbatore - 641 006, India.
Phone: +91 (422) 4330 330, E-mail: rmclsales@rootsemail.com
Web: rootsmulticlean.in
Toll Free: 1800 41 99 77 9
Main plug: EURO
SCHUKO Plug
Interconnecting receptacle
SAFETY ADVICE
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CAUTION - Safety Advice
General Guidelines
Ÿ In addition to the information contained in this manual, generally applicable legal provisions for
Safety and Prevention of accidents must be adhered to.
Ÿ Please go through the manual and the instructions contained herein carefully, even if you possess
prior experience in operating similar carpet cleaning equipment.
Ÿ Schedule some time for the careful and thorough perusal of the manual contents.
Ÿ The responsibility of all persons in the working area fall upon the operator of the machine.
Ÿ No persons, children included, should be allowed within the zone of danger.
Ÿ The warning and instruction plates attached to the machine carry important advice on safe operation
of the machine.
Ÿ Lost or illegible stickers must be replaced at the earliest.
Ÿ Prior to operation of the machine, the operator must ensure that the machine and its working
implements are in proper and safe operating condition.
Ÿ Machines with identified and known defects must not be used.
Ÿ It is important that operators and all persons likely to use the machine familiarize themselves with all
accessories and controls, as well as their functions, before commencing operation.
Ÿ Adherence to the above general instructions will help avoid the operator from having to read the
manual while operating the machine.
Ÿ The machine is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge.
Safety during machine operation
Ÿ The machine is applicable for carpet restoration only.
Ÿ Carpet cleaning machines may be run by qualified personnel only.
Ÿ The machine may be used for cleaning such surfaces approved by the owner or this authorized
representatives.
Ÿ The machine is only suitable for use on the types of surfaces specified in the owner’s manual.
Ÿ Protect the machine from frost or extremely low temperatures.
Ÿ Do not clean burning or glowing debris.
Ÿ This machine must not be operated by persons (including children) with limited physical ability,
sensoric/mental capabilities or lack of experience, unless such persons are supervised by the
person in charge.
Ÿ Children should be prevented from playing with the machine.
Ÿ The operator must use the machine properly. The operator must consider the local conditions and
must pay attention to third parties especially children when operating the machine.
Ÿ Never leave the machine unattended when the motor is running.
Ÿ The operator must leave the machine only after the motor has come to a complete standstill.
Ÿ Prior to starting work, the operator has to check the machine’s safety devices are working properly.
Ÿ The operator must wear tight fitting clothes only. The operator should wear safety shoes only when
operating or while carrying out maintenance work.
Ÿ Loose fitting clothes or shoes must not be worn by the operator or any maintenance personnel who
are intended to work on/with the machine.
Ÿ Check the immediate surrounding prior to starting. Ensure sufficient visibility!
Ÿ The operator must always use safety gloves, shoes while operating/maintaining the machine.
SAFETY ADVICE
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Safety during machine operation
Ÿ On inclined/tilted surfaces, the tilt angle and the driving direction should not exceed the values given
in this manual.
Ÿ Smoking or naked flames are strictly prohibited.
Ÿ Always allow the machine sufficient time to cool before carrying out any repair or maintenance work.
Ÿ Do not place hand or any object while the brushes are running.
Ÿ Suitable tools must be used for cleaning and maintenance work.
Ÿ Do not carry out any welding, drilling, sawing or grinding work on the frame sections. Damaged parts
may only be changed at an authorized service center.
Ÿ It is not permitted to use aggressive and corrosive cleaning agents.
Ÿ Maintenance work may be carried out by authorised dealer only.
Ÿ Always use appropriate tool and equipments while working on the machine.
Ÿ The cable must not chafe against anything. In the case of defective insulation, do not use the on-
board charger.
Ÿ Do not use harsh chemicals to clean the machine.
This machine is not suitable for evacuation of dusts, which are explosive or dangerous to health.
Do not clean the machine by means of vapour jet or high pressure cleaning
equipment.
X
GENERAL DESCRIPTION
A
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1
2
B
C
D
1
ASSEMBLY:
In the box you will find: machine base (shipped with
brushes installed), and the handle assembly.
A. Remove the machine base from the packing
and place it squarely on the floor. To do this, raise the
bottom handle upright until it locks.
B. Remove the handle assembly from the packing and
place it on a scratch - free surface.
C. Insert the top handle assembly into the bottom handle
assembly and affix the four screws through the washers.
D. Place assembled handle on handle cone assembly
indicated by the arrow in fig. Plastic cord holders should
face towards rear of machine, the same as large cord
hook.
Be sur e the con n e c t o r assembly i s locked i n
comple t e l y o r the c o n necto r s may b r eak a n d
possibly cause damage to the locking mechanism.
To attach the handle, grasp the ribbed plastic connector
(1) at the base of the handle, align with the two cones on
the lower handle bar, press down and turn clockwise until
it clicks into place. To remove handle, turn counterclockwise and lift up.
Your Smart Care TRIO machine is designed to give you
excellent performance and long life.
This machine is ideal to clean carpeted floors in facilities like
offices, schools, hospitals, airports, hotels, casinos, and similar
commercial applications.
Reading this manual will help you get the most from its many
features.
CAUTION: This machine is for indoor use only.
CAUTION: This machine shall be stored indoors only.
NOTE: This machine has been designed exclusively for
carpet restoration and not for hard surfaces.
Lifting Plate
A. Unplug power cord.
B. Tilt machine back on its wheels until handle
rests on the floor.
C. With a finger, push axles outwards and pull
out. No tools are required if machine is kept
clean.
OPERATION
BRUSH REMOVAL:
Note: Brushes should be removed and rotated
end-to-end regularly (every 2-3 hours).
BRUSH SELECTION:
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R
COLOR
WHITE
GRAY
BLACK
DESIGNATION
GENERALLY
RECOMMENDED FOR
CAN BE USED FOR
CAUTIONARY
STATEMENT
SOFT
MEDIUM
FIRM
RESIDENTIAL, SOFT CUT
PILE, BERBERS, WOOL, ORIENTAL,
PERSIAN CARPETS
COMMERCIAL-LEVEL LOOP,
OR LOW CUT PILE
COMMERCIAL LOOP
LIGHT TO MODERATE SOIL
LIGHT TO MODERATE SOIL
MODERATE TO HEAVY SOIL,
MATTED/CRUSHED
USE WITH
CAUTION
USE WITH
CAUTION
USE WITH
CAUTION
Caution:
After a pass or two, the carpet fibers have been fully agitated and the pile lifted. If additional
cleani n g of an area is r e q u ired, allow f ibers to dry, vacuum then repeat process.
Continuous passes over the same area with any brush may damage the carpet fibers.
Use with caution.
Even the softest brush can cause damage if operated repeatedly in one area. The best advice
is to be safe. In heavily matted/soiled areas, operate machine with overlapping passes, then
operate at right-angle if possible. Do not use any more than two passes in each direction in a
single cleaning operation. Repeated operations over a few days or weeks are sometimes
necessary in situations where abuse and neglect (under cleaning or improper chemistry) have
occurred. It is not acceptable in any situation to expect more of the machine and process than is
seen in two passes in each direction.
A. Move the assembled machine to the work location.
B. Fill solution tank with desired CRYSTAL cleaning
solution.
C. Connect power cord to grounded outlet.
D. Press the pedal while lowering the handle
backwards.
E. Slowly lower handle. This reduces the initial startup
friction.
F. To turn off the machine, return the handle to its
upright and locked position.
OPERATION
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LABELS ON THE MACHINE:
Operation Decal
Cleaning Instructions:
Please remember all cleaning systems will be maximized with pre-vacuuming to remove larger dry
particles of soil. For optimum results we suggest vacuuming thoroughly prior to cleaning.
Light Soiling:
One Pass
Like Lawnmower
Moderate Soiling:
Two Passes
Like Vacuum
Heavy Soiling:
Multiple Passes
Like Vacuum in 2 Directions
-Mix Crystal Dry Extra solution according to instructions on the bottle.
-Run Smart Care TRIO machine back and forth as you would a vacuum, or in straight rows as you
would a lawn mover. For heavily soiled areas, run machine in 2 different directions (North/South then
East/West).
Continuous passes over the same area with any brush may damage the carpet fibers. Use with
caution.
- A small amount of foam appears on most fiber types for 3-5 seconds before disappearing.
- For a uniform groomed look slightly overlap each backward pass.
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CLEANING INSTRUCTIONS
Note: After carpet is dry, in as little as 30 minutes, it may be vacuumed. However there is no need to
vacuum immediately. The carpet is left bright and clean looking, with no visible “crystals”. Dirt becomes
encapsulated in the dry crystals and is ready to be vacuumed at the next scheduled vacuuming. No
residue is left to build up and clog carpets as with most dry compounds.
WARNING: Do not use for cleaning purposes on surfaces having a gradient exceeding 4%.
WARNING: This machine is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge.
CAUTION: Children should not play with the machine.
WARNING: Operators should be adequately instructed/trained on the use of these machines.
Max. 4%
MAINTENANCE
During Operation:
- Rotate brushes every 2-3 hours of operation.
This prolongs brush life and protects against gear damage.
- Do not lubricate axles. Keep clean and dry.
- Never rest machine with brushes directly on the floor.
After Each Use:
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AS
NEEDED
!
Axle
Brush wear indicator
hole indicating minimum
brush length
A. Unplug power cord at wall outlet.
B. Remove, empty and rinse solution tank.
C. Remove, empty and rinse collection hopper.
D. Tilt machine backwards resting on its handle.
E. Reach under with a finger and push axles sideways and out. No tools are required if machine is kept
clean and brushes are rotated regularly.
F. Remove brushes. Inspect for wear. Use the Brush Wear Indicator hole in one end of each axle to
measure bristle length.
G. Wipe underside of machine with damp cloth.
H. Rotate the front brush end-to-end before replacing and do the same with the other 2 brushes.
WA RN I NG : E ns u re th a t bef o re pe r f o r m i ng an y
maintenance work the mains are switched off and the power
cord is unplugged from the wall socket.
CAUTION: Care should be taken while changing the brushes,
fingers might get caught between the shaft and the housing.
TROUBLESHOOTING
Problem
Solution
Machine does not start and makes no noise.
Machine does not start and makes grunting
noise.
- Tilt machine toward the foot pedal side and allow
brushes to rotate at full speed before lowering
slowly onto the carpet.
Only one brush turns.
- One or more gears have stripped and need to be
replaced before use.
Machine bounces roughly when in use.
- Inspect brushes for directional set from scrubbing
in one direction too long.
- Inspect axles and brush end caps for wear which
will cause a vibration.
HINT: To prevent directional set, rotate the front
brush end to end, and do the same with the other
two brushes. Do this at day’s end or after 2-4 hours
of continuous use.
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Pump does not work.
- Blown fuse or loose contact.
To change fuse:
- Unplug power cord from wall outlet.
- Remove the transparent protection cover.
- Remove the fuse holder cover with a screw driver.
- Remove the blown fuse.
- Insert a new fuse of the same rating.
- Put the cover back and check for function.
Fuse
Motor
Reset
- Wait 30 seconds if machine is warm. Push motor
protector reset button. Use a small object to be
sure to press it in far enough.
- Check electrical cords and connections for breaks.
TECHNICAL DETAILS
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DESCRIPTION UNIT 20 inch 15 inch
CLEANING CAPACITY(THEORETICAL) MIN
sqft/hr (m2/hr)
(5600) 520 (4300) 400
CLEANING WIDTH in (mm) (20.3) 517 15.5 (390)
VOLTAGE (SINGLE PHASE) V 230 ± 6% 230 ± 6%
FREQUENCY Hz 50 50
POWER CONSUMPTION (MAX) watts 1400 1100
CURRENT IN AMPS (MAX) WITH BRUSHES A 7 6
CIRCUIT BREAKER RATING (MOTOR) A 9 7
FUSE RATING (PUMP) A 0.5 0.5
POWER CORD
NOISE LEVEL (MAX) dB (A) 69 69
VIBRATION (MAX)
m/s
2
<2.5 <2.5
BRUSH SPEED - OUTER/CENTER rpm 465/640 465/640
FRESH WATER TANK CAPACITY gal (liters) 2.5 (9.5) 2.5 (9.5)
OVER ALL DIMENSIONS:
HEIGHT WITH HANDLE in (mm) 47.25 (1200) 47.25 (1200)
HEIGHT WITHOUT HANDLE in (mm) 13.78 (480) 13.78 (480)
WIDTH in (mm) 25.59 (650) 20.67 (525)
LENGTH in (mm) 17.72 (450) 17.72 (450)
DRY WEIGHT lbs (kg) 61.72 (28) 55.11 (25)
3G x 2.5 sq.mm - H05 VVF
LIMITED WARRANTY
- Name
- Company
- Address
- Phone
- Fax
- Description of the claim
- Copy of invoice
- Send to:
Roots Multiclean Ltd.
R.K.G. Industrial Estate, Ganapathy
Coimbatore - 641 006, Tamil Nadu, India.
Freight must be prepaid to our facility. Insurance is recommended.
What does your warranty not cover? This warranty does not cover the following:
- Damage from negligence, misuse, abuse, accident, or failure to follow operating instructions.
- Changes or repairs by anyone other than Roots Multiclean Ltd.
- Unit on which the serial number has been defaced, modified or removed.
- Ordinary adjustments, which you can perform as outlined in the operator’s manual.
- Gear stripping.
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What other limitations apply to this warranty? THIS WARRANTY IS NON-TRANSFERABLE AND APPLIES
ONLY TO THE ORIGINAL PURCHASER AND DOES NOT EXTEND TO SUBSEQUENT OWNERS OF THE
PRO D UCT. ANY AP P LICAB L E IMPLI E D WA R RANTIE S, INCLU DING TH E WA R RANTY OF
MERCHANTABILITY, ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESSED WARRANTY AS
PROVIDED APPROVED ABOVE BEGINNING WITH THE DATE OF ORIGINAL PURCHASE AT RETAIL AND
NO WARRANTIES, WHETHER EXPRESSED OR IMPLIED, SHALL APPLY TO THE PRODUCT
THEREAFTER. WE MAKE NO WARRANTY AS TO THE FITNESS OF THE PRODUCT FOR ANY
PARTICULAR PURPOSE OR USE.
THE EXTENT OF OUR LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPAIR OR REPLACEMENT
PROVIDED ABOVE AND IN NO EVENT WILL OUR LIABILITY EXCEED THE PURCHASE PRICE PAID BY
THE PURCHASER OF THE PRODUCT. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY
LOSS DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE USE OF THIS PRODUCT.
How does state law apply to your warranty? THIS WARRANTY GIVES YOU SPECIAL LEGAL RIGHTS, BUT
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGE, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU.
What does this warranty cover? Any manufacturing defects in original material, including original parts
and workmanship, under normal use and conditions.
For how long? For a period of one year from the date of original purchase.
What will be done? We will provide machine repair service at no charge for labor and parts or replace it
at our discretion. Parts will be prorated according to wear.
How do you make a warranty claim? If it becomes necessary to repair your unit, you need to package
the unit in a well padded heavy cardboard box. You must call us for an RMA # and enclose a paper with
the following details :-
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