Rongta Technology ACE V1 User Manual
User Manual
ACE V1 Thermal Printer
Xiamen Rongta Technology Co., Ltd.
Contents
I. Instructions............................................................................................................................3
1.1. Safety warnings........................................................................................................... 3
1.2 Precautions................................................................................................................... 3
II. Main features......................................................................................................................... 4
III. Instructions on technical specifications................................................................................4
IV. Installation and operation of the printer............................................................................... 6
4.1 Unsealing of the printer................................................................................................6
4.2 Connection method of the printer.................................................................................6
4. 3 Installation of paper roller........................................................................................... 7
4.4 Installation of label paper.............................................................................................8
V. Switches, buttons and indicator lights of the printer.............................................................8
5.1 Power switch................................................................................................................ 8
5.2 Self-check test of the printer........................................................................................ 9
VI. Cashbox port of the printer................................................................................................ 10
VII. Printer cleaning................................................................................................................. 10
7.1 Clean the printer head................................................................................................ 10
7.2 Cleaning sensor.......................................................................................................... 11
7.3 Printing rubber roller cleaning................................................................................... 11
VIII. Paper jam elimination method.........................................................................................12
IX. Malfunction elimination.....................................................................................................12
9.1 Indicator light on the control penal fail to work.........................................................12
9.2 Indicator light function well, but the printer fail to work...........................................12
X. Printer driver........................................................................................................................13
10.1 Driver installation under Windows......................................................................... 13
10. 2 Direct drive of serial ports.......................................................................................13
XI. NFC function......................................................................................................................13
Ⅻ.Requirement.........................................................................................................................14
I. Instructions
Warning: Don’t touch the cutter or tearer of the printer.
Warning: The printer head is exothermic, so don’t touch it and it’s surrounding parts during the process of
printing or printing has just finished.
Warning: Don’t touch the surface of the thermal printer head and fittings lest the printer head may be broken
by static electricity.
Warning: The product is only applicable under non-tropical climate.
Printer should be installed in a secure place to
avoid vibration and shock
Don’t use or store the printer under high
temperature, high humidity or seriously polluted
places.
Connect the power adapter of the printer to a
properly grounded outlet to avoid using the
same socket with facilities such as large
electrical machine or other equipment that can
lead to the power supply voltage fluctuation using
the same socket.
Avoid water or conductive material (such as metal)
entering into the printer. Once happened, turn off
the power supply immediately.
The printer shall not work without paper,
otherwise the printing rubber roller and the
thermal print head will be damaged severely.
If you don’t use the printer for a long time, please
cut off the power supply of the power adapter.
Users shall not remove the printer for repair or
reconstruction.
The power adapter will only use special designed
power adapter distributed randomly.
Please take good care of the manual for reference.
ACE V1 printer is POS directly thermal receipt printer, which is easy to operate and cost-effective. They are
widely used in such various fields as shopping malls, supermarkets, hospitals, canteens, banks, gas stations,
tollbooth of roads and bridges, etc.
Safety notes:
Before using the printer, please read the following instructions carefully and adherence to the reference
strictly.
1.1. Safety warnings
Warning
It’s A level product, which may cause radio disturbance in life. Under such circumstance, users may need to
take proper and feasible measures to cope with the disturbance.
1.2 Precautions
II. Main features
350mm/s high speed printing
Support human error reporting function
Support cashbox driving, NFC function; cloud
printing is available.
Attractive appearance, fashionable and commercial
Reasonable structure, convenient in operation and
maintenance
Installed with data buffers, printing data can be
received when printing
Support USB, serial port, Ethernet, and cashbox
port
Characters can be printed in amplified, bold and
underline form. Character space between lines and in
the left and right margins can be adjusted to be
printed.
Support download of bitmap of different density
and graphical printing
Support the printing of linerless paper, black-mark
paper, label paper, continuous paper
Low power consumption and operating cost
(ribbon and ink cartridges are not needed)
Compatible with the ESC/POS printing instruction set
and TSC instruction set
Printing method
Thermal printing in lines(QR code can be printed )
Width of the printing
paper
79.5±0.5 mm
Valid printing width
72 mm
Valid resolution ratio
203dpi ( 8points/mm）
Printing speed
350mm/s MAX
The property of printer
head
Printing density: 504 points/lines or 576 points/lines
Service life: 100 km
Printer interface
Cashbox power source (RJ-11socket with 6 lines, output DC 24V/1A power
signal to drive the cashbox)
Printing characters
ASCII code character set12x24 points, 1.25 (Width) x 3.00 (Height) mm
Cuter
Support reverse function
NFC
Support
III. Instructions on technical specifications
Paper available
Linerless paper, black-mark paper, label paper, continuous paper
Cloud printing
Options
Chinese character library of
international first and second level
24x24 points ， 300 (width) x 3.00
(height) mm
International code page
Support international languages such as
PC437、Katakana、PC850、PC860、
PC863PC865 、 WPC1252 、PC866 、
PC852、PC858etc.
Barcode printing
Support the barcode printing of
UPC-A、UPC-E、EAN(JAN)13、EAN
( JAN)8、CODE39、CODABAR、ITF、
CODE93、CODE128, etc.
Printing paper index
Type of the printing paper
Thermal printing paper
Recommended thermal paper roller
Specification: AF50KS-E
Manufacturer: Jujo Thermal
Oy(Finland)
Specification: TF-50KS-E
Manufacturer: Nippon Paper Industries
CO.,Ltd
Notes:
1. It is suggested to use the recommended thermal printing paper or thermal
printing paper of the same quality, otherwise printing quality will be affected
and the service life of thermal printer head will be shortened.
2. Please don’t choose paper roller with the end stuck on the shaft of the roller,
otherwise the printer may be damaged.
3. Printing paper polluted by chemicals or oils is likely to fade and affect the
printing effect.
4.Don’t rub the surface of the printing paper with hard materials, otherwise it
may cause fade.
5. When temperature exceeds 70°C, the paper will fade, so it is important to pay
special attention to the impact of temperature, humidity, and illumination.
Reliability of the printer
6 x 106lines（MCBF)
Instruction type adopted
(compatible with ESC/POS
printing instruction set)
Characters printing
Support ANK character,
self-defined character, double
width or height character, the
space of characters can be
adjusted.
Bitmap Printing
Support download of bitmap of
different density and graphical
printing
Power adapter of the printer
Adapter input voltage
AC 110V/220V, 50~60HZ
Adapter output voltage
DC 24V/2.5A
printer input voltage
DC 24V/2.5A
Weight of the printer
About 1.4 kg (not including paper roller)
Shape and dimension
200 (length）x 146 (width）x 140 (height）mm
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