Rongta Technology ACE H1 User Manual
RONGTA
User Manual
ACE H1 Thermal Printer
Xiamen Rongta Technology Co., Ltd.
RONGTA
Contents
I. Instructions.....................................................................................................................................................3
1.1 Safety warnings...................................................................................................................................3
1.2 Precautions..........................................................................................................................................3
II. Main Features...............................................................................................................................................4
III. Instructions on technical specifications...................................................................................................... 4
IV. Installation and operation of the printer......................................................................................................6
4.1 Unsealing of the printer...................................................................................................................... 6
4.2 Connection method of the printer....................................................................................................... 6
4.3 Installation of paper rollers.................................................................................................................7
V. Switches, buttons and indicator lights of the printer....................................................................................8
5.1 Power switch.......................................................................................................................................8
VI. Cashbox port of the printer.........................................................................................................................8
VII. Printer cleaning..........................................................................................................................................9
7.1 Clean the printer head.........................................................................................................................9
7.2 Cleaning sensor...................................................................................................................................9
VIII. Paper jam elimination method............................................................................................................... 10
IX. Malfunction elimination........................................................................................................................... 10
9.1 Indicator light on the control penal fail to work...............................................................................10
9.2 Indicator light function well, but the printer fail to work.................................................................10
X. Printer driver.............................................................................................................................................. 11
10.1 Driver installation under Windows.................................................................................................11
10.2 Direct drive of serial ports.............................................................................................................. 11
Ⅻ.Requirement.......................................................................................................................................................12
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The printer should be placed in a stable place without shock and vibration.
Do not use or store the printer in the atmosphere of high temperature, humidity or heavy pollution.
The power adapter of printer should be connected to a proper grounded receptacle and it should be
Avoid water or conducting materials (such as metal) to get into the printer, if it occurs, the power must
The printer should not be operated in the condition of out of paper, otherwise it will badly damage the
Please cut off power supply of power adapter if unused for quite a long time.
The users should not dismantle the printer by their own for maintenance or modification.
Use only the power adapter provided together with the printer.
※ Please properly keep the user manual for your reference when needed.
I. Instructions
ACE H1 is currently the smallest front paper exit direct thermal receipt printer in China, supports front and
upper paper exits, easy to operate and high cost performance, and is widely used in many fields like
shopping mall, supermarket, hospital, restaurant, bank, gasoline station, toll stations etc.
Safety notes:
Please read carefully and obey strictly the following instructions before using this printer.
1.1 Safety warnings
Warning: Do not touch the cutting tools in the printer.
Warning: As the print head is the heat-generated component, do not touch it and its peripheral parts when
printing is in progress or just finished.
Warning: Do not touch the surface of the thermal-printing head and its connecting parts to protect it from
the damage of static.
Warning: this product is applies only in the conditions other than tropical condition.
Warning
It belongs to the product grade A. It may cause the radio interference in which condition it is suggested
users take practicable measures to avoid such interference.
1.2 Precautions
avoid to share the same socket with other large electronic machines or equipment which may cause
the mains voltage fluctuation.
be turned off immediately.
printing roller and the thermal printer head.
II. Main Features
Front paper exit and upper paper exit
Support NFC quick connect
Support human voice remind
Compact and portable, appearance attractive
Compatible 80 and 58 paper rolls
Paper saving
Support interfaces of USB, Ethernet and cashbox
Characters can be enlarge, bolded and
underlined, and the character line spacing, left
and right spacing can be adjusted.
Support the printing of the bitmap and
downloaded figures with various densities.
Print at a high speed of 250mm/s
Low power consumption and operation costs
Compatible printing instruction sets of ESC
and POS
Printing method
Line thermal printing (QR code also can be printed.)
Paper width
79.5±0.5 mm
Effective width of printing paper
72mm
Effective resolution
203dpi (8 dots per mm）
Printing speed
250mm/s MAX
Print head property
Print density：504 dots/line or 576dots/ line
Operating life：100km
Printer interface
Ethernet USB Cashbox Power
Cashbox power supply (6 lines RJ-11 socket, output volts DC
24V/1A to drive cashbox operation)
Printed character
ASCII
character set
12x24 dots, 1.25 (width) x3.00 (height) mm
Parting tool
Support the function of unwinding the paper
III. Instructions on technical specifications
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