USER
RP·RUNNER
MANUAL
RUNNER
E·BIKE
IMPORTANT
NON-COMPLIANCE WITH SAFETY INSTRUCTIONS COULD CAUSE
SERIOUS BODY DAMAGE AND IN EXTREME CASES, DEATH.
WELCOME
Thank you for your purchase of the Roller-Pro Urban E-Scooter!
The Roller-Pro Urban E-Scooter takes the power of electricity, the style of a traditional
scooter, adds them together, and tops it off with a bit of swag.
To ensure your safety and the safety of others, please read and follow the guidelines in this
user manual carefully and thoroughly before and during riding.
If you have any questions regarding the Roller-Pro Urban E-Scooter, contact us on
atencionalcliente@rollerpro.es
TABLE OF CONTENTS
1.1 Important Information…………………………………………………………………………………………………………………………………………….…………5
1.2 Safety Warnings……………………………………………………………………………………………………………………………………………..…………….. 6
1.3 Disposal at End of Life……………………………………………………………………………………………………………………………………………………12
1.4 Main Specifications………….………………………………………………………………………………………………………………………….……………..….13
GENERAL INFORMATION
PARTS & FEATURES
2.1 What´s in the box?..............................................................................................................................................14
2.2 Roller-Pro Urban E-scooter Diagram………………………………………………………….……….……………………………………………………….14
2.3 Buttons Information……………………………………………….……………………………………………………………………………………………………..…15
2.4 Display Information………………….………………………………………………………………………………………………………………………….………… 15
FOLDING & ASSEMBLY
3.1 Assembling the Handlebars………………………….……………………………………………………………………………………………….……………..16
3.2 Standing the Scooter……………………………………………………………………………………………………………………………………………….…….16
3.3 Folding & Unfolding the E-Scooter……………………….………………………….…………………………………………..……………………….…….17
CHARGING
4.1 How to Charge……………………………..…………………………………………………………………………………..……………………………………………18
4.2 Battery Specifications…………………………………………………………………………………………………………………………………………………...20
USAGE
5.1 How to ride…………………………………………………………………………………………………………………………………………………………………..….21
5.2 Practicing guidelines………………………………………………………………………………………………………………………………………………..…….21
MAINTENANCE
6.1 Cleaning…………….……………………………………………………………………………………………………………………………………….……….……..……22
6.2 Storage…………………………………………………………………………………………………………………………………………………………..………………..23
6.3 Transportation…….…………………………………………………………………………………………………………………………………………………….…….23
USING THE APP
7.1 Download the APP………………………………………..……………………………………………………………………………………………………………….24
7.2 Roller Pro App functions………………………………..………………………..……………………………………………………………………………………24
TABLE OF ERRORS
8.1 Error Codes…………………………………………………………………………………………………………………………………………………………………….35
DECLARATION OF CONFORMITY………………………………………………………………………………………………………………………………………….36
GENERAL INFORMATION
1.1
Important Information
Before operating this vehicle, please read all instructions. This manual will guide
you through the functions, usage, and proper care of your Roller-Pro Urban EScooter. If you have any questions or cannot find the information you need in the
manual, please contact your place of purchase or our customer service center.
Before contacting customer service, please have your purchase information ready
as this may be needed during the call. This information may be recorded below.
It is important that you follow all safety warnings that appear throughout this
manual and exercise good judgment when using your Roller-Pro Urban
E- scooter. Consult this manual before attempting to ride.
Within this manual, “the Roller-Pro Urban E-Scooter”, “your Roller-Pro Urban EScooter”, “your scooter” and “the scooter” refer to the Roller-Pro Urban E-Scooter.
The Roller-Pro Urban E-Scooter is a personal scooter that uses electrical power.
By riding the Roller-Pro Urban E-Scooter, the user acknowledges and accepts
responsibility for all risks associated with the use of the scooter which may
include, but are not limited to, muscle injuries, broken bones, lacerations, serious
injury, and possible death, which may be sustained while using the Roller-Pro
Urban E-Scooter.
1.2
Safety Warnings
To better ensure your safety, ALWAYS USE APPROPRIATE PROTECTIVE
GEAR, read and follow all instructions and warnings in the User Manual.
Appropriate protective gear should always be worn at all times
Use the Roller-Pro Urban E-Scooter at your own risk. ROLLER-PRO shall not
be held responsible for accidents due to poor judgment.
When reading this manual, note these icons:
Notes with this icon MUST be read, understood, and obeyed to
Prevent injury or damage, etc. Notes with this icon include
relevant information.
Properly dispose of all packaging material. Some items may be packed in
plastic bags or other material and may cause suffocation or injury to pets or
children.
Keep the packaging in a safe place in case it needs to be used later for
transportation.
Verify that all parts of the product are available. If any part is
missing, contact Roller Pro customer service center. If any ports
or cables or surrounding parts are damaged, do not use the
product.
Always use the original accessories supplied. Charge your Urban E-scooter
using the included charger. The use of a different one could cause failures in the
product and invalidate its warranty.
Always use appropriate clothing when riding the urban E-Scooter. In order to
avoid any injury, it is always recommendable to use knee pads, elbow pads,
gloves.
Do not use the product if your weight less than 20Kg or exceed 120 Kg.
Do not attempt to open or modify your Urban E-scooter as doing so will void the
manufacturer´s warranty and could lead to serious injuries or death.
Do not use your Urban E-scooter in situations or places where you can cause
danger or an accident to people around you.
Never ride your Urban E-scooter under the influence of drugs or alcohol. Do not
ride in case you are tired.
Do not ride your Urban E-Scooter in ramps, curbs, slopes, slippery surfaces or
try to perform acrobatics or tricks. This can cause serious injuries.
Always use your Urban E-scooter in a smooth way. Do not be aggressive as this
can cause failure or an accident.
Do not use your Urban E-scooter in wet areas where water is present, muddy
places, sandy places or stony roads.
Do not ride your Urban E-scooter during bad or stormy weather. Example: Rain,
snow, hail, frost, fog, extreme heat.
Never insert objects into the product other than the cables etc. as described in
this manual.
Be very careful when allowing children or elderly people use the product.
These people may not have the physical abilities necessary to drive safely.
Respect always all the traffic signals and make sure you observe the direction
in which you are riding your Urban E-scooter. Always be careful of pedestrians
or nearby people and objects.
Do not ride your Urban E-scooter while talking on the phone, writing a
message or conversing with someone. This could cause an accident.
Do not ride your Urban E-scooter on highways, bicycle lane, bus lane, near
cars. It is important you check the local laws before starting to use your Escooter.
If the product is to be used by children, the caregiver should explain the
contents of the user manual to the children. The caregiver should provide
adequate supervision to ensure that the device is being used as explained in
the user manual.
Risk of shock! Do not allow water and/or liquids to come in
contact with any part of the product. Use dry, non-abrasive cloth
to remove debris or dust. Do not spray liquids onto the product.
Never submerge the product or any of the product’s components
and/or accessories into water. Do not ride over stairs.
Do not allow more than one person on the scooter at a time. Do not jump on the
E-scooter.
People with a lack of balance or pregnant should not use this product.
Be very careful when allowing children or elderly people use the product. These
people may not have the necessary Physical abilities to drive safely.
Always calculate the distance required for braking. The Urban E-scooter
employs an electronic brake which reacts gradually. Therefore, it is extremely
important to apply the brakes on time in order to avoid any collision.
Do not ride your Urban E-scooter in dark areas where there is no light.
Do not place your feet in any other area besides the inferior base where you are
supposed to have them.
Always avoid riding through potholes or stony roads as this will deteriorate the
E-scooter parts and will cause failures.
The product shall only be used as described in this manual.
When not in use, cover the E-scooter to protect it from dust. Do not store it in
a dusty environment, humid, as this may cause damage over time.
WARNING- RISK OF FIRE - No user serviceable parts
IMPORTANT:
YOU MUST COMPLY WITH ALL LOCAL LAWS AND / OR STATES OF YOUR
REGION / COUNTRY ON THE USE OF THIS TYPE OF DEVICE
1.3 Disposal at End-of-Life
This product must not be disposed of by incineration, landfilling, or mixing with household
trash. Improper disposal of the battery contained within this product may result in the
battery heating up, rupturing, or igniting which may cause serious injuries. The
substances contained inside the battery present chemical risks to the environment. The
recommended disposal for ROLLER-PRO®Roller-Pro Urban E-Scooter at its end-of-life
is to dispose of the entire unit at or through an e-waste recycling center, program, or
facility. Local regulations and laws pertaining to the recycling and disposal of lithium-ion
batteries and/or products containing them will vary according to country, state, and local
governments. You must check laws and regulations corresponding to where you live in
order to dispose of the battery and/or unit properly. It is the user’s responsibility to
dispose of their waste equipment properly in accordance with local regulations and laws.
For additional information about where you should drop off your batteries and electrical or
electronic waste, please contact your local or regional waste management office, your
household waste disposal service, or your point-of-sale.
1.4
Main Specifications
Indicators
Items
Parameters
Dimensions
Opened Size
1050 x 420 x 900 mm
Folded Size
380 x 420 x 900 mm
Weight
Vehicle Weight
10.0 kg
Riding Requirements
Max. Load
100 kg
Max. Incline
25°
Suitable Terrain
Hard Surfaces, Flat roads, Inclines under 25°
Working Temp.
0-40ºC
Storage Temp.
-10°C to 45°C
Performance
Speed
Up to 24 km/h, based on terrain
Range
15 / 20 Km (4.0 Ah), 20 / 25 Km (6.0 Ah)
Tires
Front Tires
Hard Rubber; Motorized
Rear Tire
Hard Rubbe r; Passiv e
Batter y
Type
Rechargeab le Lithiu m-Ion
Management
Balance, Over-charge, Under-voltage, Overheating automatic shutoff
Voltage
36V (4 / 6 Ah)
Watt Hours
216 W/h
Charger
Model
URBAN 4 / 6
Input Voltage
AC:100-240V – 50/ 60Hz. 2.0Ah
Output Voltage
DC 42V 1.5Ah
Charging Time
~ 3 hours
Motor
Power
250W
Type
Brushless
These figures may vary depending on the speed, the person's weight and the unit's load (typical range: maximum load, 75 kg load, 25ºC and 60%
maximum average speed on a flat surface)
PARTS & FEATURES
2.1 What’s in the Box?
■ 1 x Roller-Pro Urban E-Scooter
■ 1 x Charger
■ 2 x Handles
■ 1 x User Manual
2.2 Roller-Pro Urban E-Scooter Diagram
1. Handle
11. Deck
2. Hea dlight
12. Footbrake
3. Stem
13. Keyhole
4. Folding Latch
14. Charging Port
5. Front Fender
15. USB Port
6. Front Motorized
Wheel
16. Key
7. Fork
17.Control Panel
8. Kickstand
18. Handbrake
9.Suspension
19. Throttle
10. Rear Wheel
20. Reflector
19
1
18
2
3
17
16
15
14
11
12 13
4
20
567
8 9 10
2.3 Buttons Information
The Roller-Pro Urban E-Scooter’s display features several different
elements. Be sure you understand these before attempting to ride.
Power: Press and hold approx. 3~5 seconds to turn the scooter on/
off. Quick press to check the battery level.
Cruise Control: Press to turn cruise control on/off. Maintain speed
for ~5 seconds to use this feature.
Power
Headlight MODE Cruise Control
2.4
Display Information
KMH
MODE: Press to switch between modes 1, 2, and 3. Each gear has different speed. Gear 1’s max. is 7 km/h, Gear 2’s is
15 Km/h, and Gear 3’s is 24 Km/h.
Headlight: Press to turn the headlight on/off.
- This icon indicates the remaining battery life.
Speedometer - These numbers indicate the current speed.
Readings are measured in Km/h
MODE 1, 2, 3: Displays the current speed mode.
: This icon indicates cruise control’s status i.e. on/off.
: This icon indicates the headlight’s status i.e. on/off.
Gear speeds are approximate. Actual speed may vary due to terrain, rider weight, and/or other factors.
When the battery level is low, stop riding, turn off the scooter, and fully recharge it before riding again.
L
FOLDING & ASSEMBLY
3.1
Assembling the Handlebars
3.2 Standing the Scooter
1. Locate the kickstand on the side of the scooter’s deck.
2. Push the kickstand down and away from the scooter then carefully
Make sure the Roller-Pro Urban E-Scooter is turned off before
working with any of its parts. The scooter comes mostly assembled
within the package.
Some minor assembly is required before riding. All parts and tools are
included.
Before installing the handlebars, please check each for a small letter to
indicate which side of the scooter the handle should be attached to.
is for the left side while R is for the right side. Screw in each handle and make
sure everything is securely attached.
lean the weight of the scooter onto the kickstand.
3.3
Folding & Unfolding the Scooter
1. Pull the folding latch down to loosen tension on the stem. Next, pull the stem down towards the deck.
2. Make sure the key screw on the handle bars locks into the keyhole on the rear fender.
3. To unfold the scooter, gently pull out the key screw from the rear fender keyhole, then pull up the stem away from the
deck. When the stem is fully unfolded, it will automatically lock back into place.
Before moving, lifting, or transport the scooter, ensure it is turned off.
CHARGING
4.1 How to Charge
Step 1. Ensure the scooter is turned off before
charging and remains off while charging.
Step 2. Locate the charging port below the USB port on
the scooter’s stem and remove the cap if
needed.
Rubber Stopper
Charging Port
Charging Cable
Step 3. Use the supplied charger and the charging port to connect the scooter
Step 4. While the scooter is charging, the adapter’s indicator light will turn red.
to an outlet.
If charging for the first time, charge the scooter for at least 3 hours before
using it. Make sure the E-scooter is turned off.
Do not use any other charger than the one which is supplied with your Urban Escooter. If you use any other charger, it will cause failure and the warranty will be
void
Step 5. When the scooter is fully recharged, the adapter’s indicator light will turn green. You may then disconnect the scooter from
the charger.
Do not, under any circumstances, use the E-scooter while it is connected to the charger.
Do not charge longer than necessary. Standard charging time is approx. 3 hours. Charging longer than this may
affect the battery life and/or performance.
To maximize the battery life, charge it once every other month or once a week after riding. This process
is very important for the battery to keep running.
Charge preferably in places away from flammable products.
Monitor and control the charging process (Do not exceed the recommended charging time)
Do not charge your E-scooter at night while you are sleeping.
If your E-scooter has been exposed to High or low temperatures, wait until it has been cooled down
before charging.
4.2 Battery Specifications
Items
Parameters
Type
Rechargeable Lithium-Ion
Charging Time
~3 hours
Voltage
36V
Capacity
4 or 6 Ah
Weight
1.6kg
Dimensions
402 x 42 x 67 mm
Operating Temp.
14°F to 104°F / -10°C to 40°C
Charging Temp.
41°Fto 113°F/ 5°C to 45°C
Storage Temp.
-4°F to 122°F / -20°C to 50°C
Watt Hours
216
Management
Balance, Over-charge, Under-voltage, Overheating automatic shutoff
USAGE
Read the following information before attempting to ride your Roller-Pro Urban E-Scooter.
A helmet as well as other protective gear must be worn at all times
The Roller-Pro Urban E-Scooter supports up to 120 kg. Do not carry passengers.
Only operate the Roller-Pro Urban E-Scooter where permitted. Local laws may restrict where you may ride.
The Roller-Pro Urban E-Scooter contains a motor and may be classified as a motor vehicle under local laws in your
area. It is your responsibility to abide by any local laws restricting how or where you may ride.
5.1
How to Ride
Before starting to ride, make sure you are well equipped and protected. The Roller-Pro Urban E-Scooter is placed on a flat
5.2 Practicing Guidelines
■ Avoid wearing anything that can drape over or get caught into/under the wheels. Wear closed-toe, flat shoes to
■ Practice until you can easily get on, move forward, turn, stop, and dismount with ease.
■ The scooter is designed to handle inclines up to 20°. The incli natio n will depend on the battery status, weight, the
■ The Roller-Pro Urban E-Scooter is designed for relatively smooth, flat terrain.
■ Until you are comfortable using the scooter, avoid operating in places with slopes, pedestrians, or obstacles.
level surface, is charged and no error symbol appear on the LCD display. Follow the below steps. For your safety, please
read this entire section before attempting to ride.
Step 1. Carefully step on with one foot and stand upright but relaxed. Grab both handles.
Step 2. Keep one foot on the ground and press the throttle very slowly to begin accelerating. Use the handles to steer.
Step 3. Start your Roller-Pro Urban E-Scooter by pressing the power button, and continue accelerating by pushing the
Step 4.
Step 5.
Practice until you are comfortable with using all of the scooter’s functions. Check the following tips below.
terrain typ e on whi ch you are ri ding. Riding over steep inclines is not recommended.
throttle.
To stop, release the throttle and use the handbrake, footbrake, or both to gradually come to a stop then step
off the scooter one foot at a time. Be extra cautious when dismounting for the first time.
To turn the scooter off, remain at a complete stop for a few seconds and press and hold the power button for
3~5 seconds.
The display shows how much charge is left in the battery. Make sure the battery is at full power before heading out on
a long-dis tance ride.
maintain flexibility and stability.
MAINTENANCE
■ Inspect the brakes to make sure that is working properly.
■ Make sure all screws and bolts are taut and properly fastened to prevent injury and unnecessary wear and tear.
6.1
Cleaning
Do not perform any maintenance when the power is on, or the battery is charging.
After each ride, especially if you have traveled a long distance, inspect your scooter.
Tire wear and tear is normal. The rate at which the tires deteriorate depends on riding style i.e. casual riding may
yield minimal wear while performance and/or heavy drifting may yield excessive wear. To purchase tire
replacements and/or for questions about your scooter’s parts, please visit our website: www.rollerpro.es
The Roller-Pro Urban E-Scooter may need cleaning after riding for extended periods of time.
Completely power off the scooter before cleaning.
Use dry, non-abrasive cloth to gently remove debris or dust.
The Roller-Pro Urban E-Scooter should not come in contact with any kind of liquid. Never use alcohol or ammonia-
based cleaning solutions.
Never spray liquid directly onto any part of the scooter.
6.2
Storage
To store the Roller-Pro Urban E-Scooter, see the following information below:
6.3 Transportation
Before storing, fully charge the Roller-Pro Urban E-Scooter to prevent
battery over-discharge due to non-use. If storing for more than one
month, discharge and recharge the battery at least once a month. If not,
the battery will lose its capacity after some time.
Cover the Roller-Pro Urban E-Scooter to protect it from dust or humidty. Do not store in a dusty or
humid environ ment as this may cause damage over time.
Do not store the scooter in cold places, shed, or other location with extreme temperature fluctuations.
Before moving, lifting, or transporting the scooter, turn it off. Fold the scooter (see Section 3.3 for
instructions) and pull the scooter along.
USING THE APP
7.1 Download the APP
The Roller-Pro Urban E-Scooter includes a Bluetooth chipset and therefore allows you to
track and monitor certain data through the Roller pro APP. Please download the APP “Roller
Pro” from the app store or play store.
Roller Pro APP Functions
7.2
-
Once you have downloaded the APP correctly, you should see this on your handheld
device:
1. Press the Bluetooth icon located on the top left side of your mobile.
2. The device application will start to search for the Urban E-scooter.
3. Once Urban E-Scooter appears on the display, press on it to pair your mobile device
with the Urban.
The Bluetooth icon will also appear on your Urban E-scooter. Now your scooter is
paired to your mobile device.
Once your Urban E-scooter is paired with your mobile device, you will come across the
following screen:
TDC – Total Distance Covered
Trip – Total Distance for the current trip
Remain – Distance left before battery can run out
Battery – Battery charge level.
Click on the settings button (Top Right button) and the following options will show up:
Settings:
- Change your E-scooters name:
Click on this option to rename your Roller-Pro Urban E-Scooter to any other preferred
name.
- Change Bluetooth’s password:
Change the password to any other and easy for you to remember.
- Change between MPH/KPH
Select in which metric form you wish to read your data.
- Set the Maximum speed (Km/h)
- System information of E-Scooter
Note: MPH speed can only be viewed through the APP.
Set the maximum speed at which you would like the E-scooter to go at when using it.
Example: If set at 2ndGear, the max speed will not exceed 15 Kmh.
Enter into this option to see the version of the firmware.
- System self-check information
This option is especially useful to find out if your E-scooter has any malfunction or not.
Click on this option and run the check by following the on-screen instructions.
Roller Pro
- This option contains information about the brand “Roller Pro”
User Manual
Access this option to view the user manual if you have misplaced the hard copy
provided in the box.
FAQ
Use this option before contacting the technical department as the solution to your
query may be in the frequently asked questions.
After Sales
If any problem with your Urban E-Scooter, you will need to contact Roller Pro
technical department for a solution. Send an email mentioning your personal details
and the actual problem and Roller pro will respond within 24-48 hours.
APP info
Information of the APP
Share
Share your data with your friends and family via social media!
TABLE OF ERRORS
01
Hall sensor problem
02
Accelerator problem
03
Hall sensor & accelerator problem
04
Battery is under voltage
05
Hall sensor & battery is under voltage
06
Accelerator problem & battery under voltage
08
Motor problem
09
Hall sensor & motor problem
10
Controller problem
12
Battery under voltage & motor
0A
Accelerator & motor problem
8.1 Error codes
If a number appears on the screen of the Urban E-scooter, check the table below
for possible failure. Stop using the E-scooter and contact the "Roller Pro" customer service
center for a proper attention.
Declaration of Conformity
Manufacturer Name: Satyatrade S. L.
Address: Pol.Ind.La Raya. C/ Guadalquivir, 2.
Camarma de Esteruelas, 28816 Madrid
Tel: 902 430 967
Fax: 91 8864285
NIF: B83254763
Manufacturing country: China
Description: Roller Pro Electric scooter
Roller Pro® RP-URBAN 4/6 complies with the following directives:
EMC Standard : Directive 2014/30/EU
EN55032 :2015+AC :2016
EN55024 :2010+A1 :2015
EN6100-3-2 :2014
EN6100-3-3 :2013
LVD Standard : Directive 2014/35/EU
EN60950-1 :2006+A11 :2009+A1 :2010+A12 :2011+A2 :2013
MD Standard: Directive 2006/42/EC
EN60204-1:2006+A1:2009
ROHS Standard: Directive 2011/65/EU Restriction of Hazardous Substances
AC CHARGER:
EMC Standard: Directive: 2014/30/EU
EN55014-1:2017
EN61000-3-2:2014
EN61000-3-3:2013
EN55014-2:2015
LVD Standard: Directive: 2014/35/EU
EN60335-1:2012+A11:2014+A13:2017
EN60335-2-29:2004+A2:2010
BATTERY:
EMC standard: Directive: 2014/30/EU
EN61000-6-3:2007+A1:2011
EN6100-6-1:2007
Signed: Ajeet Nebhwani Utamchandani
Sole Administrator
www.rollerpro.es
Loading...