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5.2 Interface Kits
A series of interface kits is available for operation systems that provide UPS monitoring.
Each interface kit includes the special interface cable required to convert status signals from
the UPS into signals which individual operating system recognizes. The interface cable at
UPS side must be connected to REMOTE PORT, at computer side can be either series port
or USB port. The other installation instructions and powerful features please refer to
READ.ME file.
5.3 The characteristics of computer interface port
The computer interface port has the following characteristics:
The communication port on the back of the UPS may be connected to host computer. This
port allows the computer to monitor the status of the UPS and control the operation of the
UPS in some cases. Its major functions normally include some or all of the following:
z To pop-up a warning message when power fails.
z To back up opened files before operating system shutdown.
z To turn off the UPS.
Some computers are equipped with a special connector to link with the communication port.
In addition, special plug-in cord may be needed. Some computers may need special UPS
monitoring software. Contact your dealer for the details on the various interface Kits.
ATTENTION: UPSMON software and interface port function just available for model
name with “P” affix. The standard RS-232 cable or USB (depend on communication port
on UPS) can be connected between UPS REMOTE PORT and computer COM port for the
UPSMON series software.
Appendix A Troubleshooting
PROBLEM POSSIBLE CAUSE ACTION TO TAKE
Power switch not pushed or
push-time too short
Press the power switch more than 1
second
Battery voltage less than 10V Recharge the UPS at least 24 hours
PCB failure Call for service
UPS can not turn on
LED not light
Load less than 30W at battery
mode
Normal condition, “No load shutdown
function” is active (See 3.2)
Power cord lose Plug in the power cord
AC fuse burn out Replace the AC fuse
Line voltage too high, too low
or black out
Normal condition
UPS always at battery
mode
PCB failure Call for service
Battery is not fully charged Recharge the UPS at least 6 hours
Back up time too short
PCB failure Replace PCB, call for service
Buzzer continuous
beeping
Overload Remove some loads
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Appendix B Specifications
Model 400A 400AP 500A/AP 600A/AP 800A/AP
Capacity 400VA 400VA 500VA 600VA 800VA
Voltage 110V,115V, 120V / 220V, 230V, 240V, +/-25% at line input
Input
Frequency 50 or 60Hz +/- 10% (auto sensing)
Voltage (Backup
mode)
Simulated sine wave at 100V, 110V, 115V, 120V / 220V, 230V,
240V +/- 5%
Frequency
(Backup Mode)
50 or 60Hz +/- 1Hz
Auto Voltage
Regulation (AVR)
AVR automatically increase output voltage 15% above input
voltage if -9% to-25% of nominal. AVR decrease output
voltage 13% below input voltage if+9% to +25% of nominal
Output
Transfer Time 4 milliseconds (Typical)
Spike Protection 480 Joules, 2ms
Unit Input Fuse or circuit breaker for overload & short circuit protection
Overload
Protection
UPS automatic power off if overload exceeds 110% of nominal
at 60s and 130% at 3s
10 Base-T Cable
Port
Optional YES Optional/YES
Protection
and Filtering
Short Circuit UPS output cut off immediately or input fuse protection
Type
Sealed, maintenance-free lead acid batteries with 3-6 years
typical lifetime
Typical Recharge
Time
6 hours (to 90% of full capacity)
Protection Auto discharge protection
Battery
Back up Time (PC
with 15” LCD
monitor)
≒15 min ≒20 min ≒20 min ≒20 min ≒25 min
Net Weight Kg
(lbs)
4.2(9.2) 5.6(12.3)
6.0(13.2)/
6.3(13.9)
6.2(13.7)/
6.5(14.3)
6.3(13.9)/
6.7(14.7)
Shipping Weight
Kg (lbs)
4.6(10.1) 6.0(13.2)
6.5(14.3)/
6.8(15.0)
6.7(14.8)/
7.0(15.4)
6.8(15.0)/
7.2(15.9)
Dimension (mm)
W x D x H
97 x 260 x
135 (3.8” x
10.2” x 5.3”)
97 x 320 x 135 (3.8” x 12.5” x 5.3”)
Input Inlet IEC 320 power inlet
Physical
Receptacles NEMA5-15R (1x0V), IEC320 female appliance coupler (2x0V)
Battery Back-Up Slow beeping sound (about 0.47Hz)
Battery Low Rapid beeping sound (about 1.824Hz)
Alarm
Overload Continuously beeping sound
Interface RS-232/USB NO YES NO/YES
Ambient
Operation
3,500 meters max. elevation, 0-95% humidity non-condensing,
0-40℃
Audible Noise <40dBA(1 meter from surface)
Environment
Storage Condition 15,000 meters max.