Rokonet ProSYS ACM Installation Manual

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Advanced Communication Module - Installation Guide
29

30 Advanced Communication Module - Installation Guide

Table of Contents

Introduction 3
ACM Features 5
Compatibility 5
Mounting & Connections 6
Terminal Block Wiring 8
Jumper Settings 8
LED Indication 9
Programming the ACM - General 11
Adding Deleting the ACM 11
Defining MS Connection Type 11
Defining ACM Parameters 13
Defining the ACM Control Parameters 15
Defining the Network Control Parameters 16
Defining ACM Special Functions 16
Viewing ACM Version and Parameters 16
E-MAIL Report 17
Events Report Over IP 18
Getting ACM IP Address 18
Appendix – A :IP Address Table 19
Appendix – B :Port Table 19
Appendix – C: Common Terms and Definitions 20
Technical Specification 22
Ordering Information 22
Customer Information 22

Advanced Communication Module - Installation Guide
31

Introduction

The ACM (Advanced Communication Module) is a communication
accessory for the ProSYS control panel, for enhancing its hardware and
software connectivity. It enables TCP/IP Ethernet connectivity and
enables usage of existing LAN and WAN infrastructures for the transfer
of security data. The ACM offers full functionality of the ProSYS over
TCP/IP, and provides Ethernet and Fast Modem Interface.
ACM Encryption is of the SSL/TLS type. The module can be
simultaneously accessed by multiple clients and seamlessly connects to
Upload/Download software, thus enabling remote access and
monitoring.
ACM versions include:
ACM Basic – includes RS485 and Ethernet interfaces
ACM Basic + Modem – includes Ethernet interfaces plus fast modem
interface
ACM Full future configuration with interfaces is shown in Figure 1.

NOTE:

The configuration described in Figure 1
is a full future configuration!

Figure 1: ACM Interfaces - Full Configuration

32 Advanced Communication Module - Installation Guide

ACM Features

♦

Provides IP connectivity over networks supporting the TCP/IP
protocol (LAN and WAN).

♦

Fully supervised accessory of the ProSYS

♦

Secure communication with full SSL stack, 256 bit encryption, cipher
key changed frequently making it difficult to break the code

♦

IP Receiver software available for compatibility with Monitoring
Station applications

♦

Compatible with 10BaseT and 100BaseT networks

♦

Supports simultaneous multiple channel Ethernet communication

♦

Selected events may be reported to two different email addresses.
Security Manager can receive security events, while installer receives
technical indications only.

♦

Embedded web server with application links into the ProSYS control
panel

♦

Supports dynamic network addressing (DHCP)

♦

Module firmware is remotely upgradeable when a new version is
released

♦

Customizable according to project requirements

♦

Fast modem interface 56-kbps

Compatibility

The ACM module is compatible with the ProSYS 128, software version

3.10 and above.
The ACM is compatible with Rokonet U/D Software Version 1.8 and
above.

Advanced Communication Module - Installation Guide
33

Mounting & Connections

The ACM may be mounted onto the ProSYS main board using the
provided plastic spacers or in a special accessory box (P/N:
RP128B300UKA).

NOTES:

1. Handle the ACM module with care when installing it.

2. When attaching an ACM box to the wall, it is recommended to use
Ø4.2mm, 32mm length screws (DIN 7981 4.2X32 ZP).

3.

In order to meet EMC requirements, it is recommended that when the

ACM is installed in a special accessory box use a ferrite bead
manufactured by Fair-Rite p/n 2643626502 with one turn at the 4-

wire

cable Bus close to the connector inside the metal box.

To connect the ACM to the ProSYS, perform the
following steps:

IMPORTANT:

1. Disconnect all power sources from the ProSYS panel prior to servicing
the ACM or connecting it to the panel BUS!

2.

Before connecting the ACM, calculate and check that the power drawn
by the ACM, together with all accessories connected to the ProSYS, is
within the power supply current range! Add a power supply module if
required.

1. Mount the ProSYS main board inside the BOX as described in the
Installer manual 5IN128IM.

2. Attach the 4 plastic spacers using the provided plastic screws to
the ProSYS main holes shown in Figure 2.

3. Connect 2 plastic support spacers to the ACM board (using plastic
screws) as shown in Figure 2.

4. Align the ACM mounting holes with the spacers on the ProSYS
panel and snap into place.

5. Connect the provided 4-wire cable from the ACM BUS connector
to the ProSYS BUS connector.

6. Connect the ACM to the Ethernet by plugging an appropriate
Ethernet cable plug into the RG-45 connector on the ACM (see
Figure 2).

NOTES:

In order to meet EMC requirements, it is recommended to use a ferrite
bead manufactured by Fair-Rite p/n 0446167281 with one turn at the
Ethernet cable close to the connector inside the metal box.

34 Advanced Communication Module - Installation Guide

Figure 2: ACM Layout with Spacers

Advanced Communication Module - Installation Guide
35

Terminal Block Wiring

Terminal Description

AUX RED

COM BLK
BUS YEL GRN

Used to connect the ACM to the ProSYS
Panel board (the terminals are connected in
parallel to the panel BUS connector).

COM BLK
BUS 2 YEL2

GRN2

Provision for optional functionality

TIP, RING

Used for PSTN telephone line connection
(for ACM version that includes the modem
option).

Jumper Settings

Jumper Description

STAND ALONE

Used to enable a local U/D connection to the
ProSYS using a local PC, while the ACM is
connected to the BUS.
2 pins configuration: The ACM U/D channel
is disabled, and a local U/D connection to the
ProSYS Bus is enabled.

NOTE:

Sending information from the
panel via the ACM is
functioning normally.

1 pin (default): Local U/D connection to the
ProSYS Bus is disabled, and the ACM
channel is enabled.

DFLT

Used to restore the default software provided
by the manufacturer (e.g. when remote
software upgrade fails).
2 pins configuration: Enables restoring of
the default manufacturer’s software.
To restore the ACM to the default
manufacturers software:

1) Disconnect power from the ACM

2) Place the DFLT jumper on its 2 pins.

3) Reconnect the power to the ACM.

1 pin (default): Restoring of the default
manufacturer’s software is not enabled.

36 Advanced Communication Module - Installation Guide

Jumper Description

CFG2

Provision for optional functionality

LED Indication

LED Description

LINK

(Yellow)

Indicates appropriate communication
between the ACM and the Ethernet network.

ON: Ethernet communication OK.
OFF: Ethernet connection is not working

(check cable).

ACTIV

(Green)

Indicates either active or non-active Ethernet
communication.
ON: Data packets are being transmitted or
received via the Ethernet.
OFF: No data packets are being transmitted
or received via the Ethernet.

10/100

(Green)

Indicates data transmission speed over the
Ethernet (the ACM automatically detects the
speed).

ON: 100 Mbps
OFF: 10 Mbps

SERIAL 1
(optional)

(Green)

Indicates ACM communication with a device
via the optional RS232 serial port 1.

SERIAL 2
(optional)

(Green)

Indicates ACM communication with a device
via the optional RS232 serial port 2.

GOOD LINK

(USB) - optional

(Green)

Indicates communication between the ACM
and a device connected to the optional USB
port.

POWER

(Red)

Indicates communication status between the
ACM and the ProSYS main panel via the RS
485 BUS.
ON: Normal communication with the ProSYS
panel
OFF: No communication with the ProSYS
panel
Slow flashing: When BUS communication is
interrupted, during ProSYS programming, or
if the ACM has not been programmed
correctly during installation.

MODEM RX

(Green)

Indicates data reception via the ACM’s
optional modem.

ON: Data reception is in process.
OFF: Data reception is not in process.

Advanced Communication Module - Installation Guide
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LED Description

MODEM TX

(Red)

Indicates data transmission via the ACM’s
optional modem.

ON: Data transmission is in process.
OFF: Data transmission is not in process.

STAND ALONE

(Yellow)

Indicates either enabled or disabled local
U/D connection to the ProSYS.
ON: Local U/D is enabled and ACM U/D
channel is disabled.
OFF: Local U/D is disabled and ACM U/D
channel is enabled.

PCMCIA IN

(optional)

(Green)

Indicates presence of PCMCIA card.

PCMCIA READ

(optional)

(Yellow)

Indicates communication between the ACM
and PCMCIA card.

COMM 485

(optional)

(Red)

Indicates communication status via an
optional additional RS485 port.

38 Advanced Communication Module - Installation Guide

Programming the ACM - General

The ACM Module is programmed in a similar manner to all ProSYS
accessories, via the LCD keypad or via the UD Software, locally or
remotely.
The following information refers to ACM programming features added for
ACM functionality. We recommend reading and fully understanding the
ProSYS Installation and User Manuals, before programming the ACM.

NOTE:

The term “Provision for” in the following programming instructions, refers
to optional additional functionality!

Adding Deleting the ACM

To add/delete the ACM module, perform the following steps:

1. From the ProSYS installer menu, enter the ADD/Delete option
(Quick Key [7][1]).

2. Press [9][3] to access the ACM module option.

3. Use the key to select either NONE (no ACM) or ACM1
(ACM installed).

4. Press to confirm your selection.

Defining MS Connection Type

Connection between the ProSYS panel and the monitoring station (MS)
is configured via the Dialer Menu.

1. From the ProSYS installer menu, access the Dialer menu [5].

2. Press [1] to access the Link Up sub-menu.

3. Use the quick key combinations described in the table below to
access your desired option and configure your system as desired.

Quick Key Parameter

[5][1][1]

INK UPMS L

Defines the link up parameters between the
monitoring station receiver and the ProSYS
panel.

[5][1][1][1]

LINK UP1MS

Defines the link up parameters used for the
first monitoring station.

NOTE:

3 link ups are available.

Advanced Communication Module - Installation Guide
39

Quick Key Parameter

[5][1][1][1][1]

NUM.LET1 #MS

Defines the CS (Monitoring Station)
telephone number connected to the ProSYS
panel. Up to 32 digits may be typed in to
define the CS telephone numbers, including
dialing prefixes and area codes or special
letters. For more information refer to the
ProSYS Installer manual.

[5][1][1][1][2]

IP ADDRESS 1#MS

The MS IP address that identifies the
receiver on the network.

Default: 192.168.001.010

[5][1][1][1][3]

PORT1#MS

The MS port address of the receiver on the
network.

Default: 03010

[5][1][1][1][4]

CHANNEL 1 #MS

Defines the type of connection to the MS.

[5][1][1][1][4][1]

INTERNAL PSTN

The reporting to the monitoring station will be
performed by the telephone line connected
to the ProSYS. (See quick key [5][1][1][1][1])

[5][1][1][1][4][2]

EXTERNAL IP

The reporting to the MS is performed via the
TCP/IP network

[5][1][2]

TELD/REMOTE U

The phone number to which the alarm
company’s computer, equipped with the
Upload/Download software, is connected.

40 Advanced Communication Module - Installation Guide

Defining ACM Parameters

From the Dialer menu [5] press [0][2] to enter ACM Parameters Menu.

Quick Key Parameter

[5][0][2][1]

ACM IP ADDRESS

The static IP address that identifies the
ACM module on the network.

Default: 192.168.001.100

[5][0][2][2]

D PORT /ACM U

The port address of the ACM U/D
application.

Default: 03000

[5][0][2][3]

PORT1ACM AUX

The port address of the ACM AUX.
protocol 1. The ACM AUX 1 protocol
supports the Modbus TCP/IP protocol by
default.

Default: 00502

[5][0][2][4]

PORT2ACM AUX

Provision for optional functionality

[5][0][2][5]

PORT3ACM AUX

Provision for optional functionality

[5][0][2][6]

SUBNET IP MASK

The definition of the network portion of the
IP address. This location must be
configured that all IP addresses up to and
including the local gateway are allowed.

Default: 255.255.255.0

[5][0][2][7]

ADDRGATEWAY IP

The IP address of the local Gateway,
which enables communication settings to
other LAN segments. This address is the
IP address of the router connected to the
same LAN segment as the ACM module.
Default: 192.168.001.254

Advanced Communication Module - Installation Guide
41

Quick Key Parameter

[5][0][2][8]-[9]

REMOTE UPGRADE of ACM

Remote upgrading allows remote
downloading of upgraded software over
the network. The new upgraded software
is stored in a specific IP address on the
network. Once the ACM is informed of the
new software, it refers to the IP address to
download the new software.

[5][0][2][8]

W UPDATE IP.S

The IP address that the ACM turns to, for
downloading the upgraded software.

Default:192.168.100.001

[5][0][2][9]

TW UPDATE POR.S

The port address that the ACM turns to,
during the process of software upgrading.

Default: 00080

[5][0][2][0]

More …

[5][0][2][0][1]

D IP MASK/U

The IP address from which a connection
to the ACM can be established via the
U/D software.

Default: 0.0.0.0

[5][0][2][0][2]

NET NAME ACM

A text name used to identify the ACM
module over the network.

Default: acm
Range: 16 characters of any type

[5][0][2][0][3]

IP#1DOMAIN NAME SYSTEM

Provision for optional functionality

[5][0][2][0][4]

IP#2TEM DOMAIN NAME SYS

Provision for optional functionality

[5][0][2][0][5]

IP NTP

Provision for optional functionality

[5][0][2][0][6]

PORT NTP

Provision for optional functionality

[5][0][2][0][7]

)Update Time(NTP UPD TIME

Provision for optional functionality

42 Advanced Communication Module - Installation Guide

Defining the ACM Control Parameters

From the Dialer menu [5], press [0][3] to enter the ACM Control
parameters Menu.

Quick

Key

Parameter

[5][0][3][1]

ACM CONFIGURATION

Defines the ACM parameters configuration.

[5][0][3][1][1]

CLIENT ATN

Provision for optional functionality

[5][0][3][1][2]

DHCP IP

Defines whether the IP address, which the
ACM refers to, is static or dynamic.
YES: The ACM refers to an IP address
provided by the DHCP
NO: The ACM refers to the ACM static IP
Address defined by quick key [5][0][2][1].

Default: NO

[5][0][3][2]

D CONFIGURATION/ACM U

Defines the authorization type when using the
U/D software application over the Ethernet
network;

♦

Disabled

♦

Full Control

♦

View Only (optional functionality)

♦

User Control (optional functionality)

♦

Installer Control (optional functionality)

Default: Full Control

[5][0][3][3]

CONFIGURATION1ACM AUX

Defines the authorization type when using the
received application by the ACM auxiliary 1
protocol (Modbus).

♦

Disabled

♦

Full Control

♦

View Only (optional functionality)

♦

User Control (optional functionality)

♦

Installer Control only (optional functionality)

Default: Disabled

[5][0][3][4]

CONFIGURATION2 ACM AUX

Provision for optional functionality

[5][0][3][5]

CONFIGURATION3ACM AUX

Advanced Communication Module - Installation Guide
43

Quick

Key

Parameter

Provision for optional functionality

Defining the Network Control Parameters

From the Dialer menu [5], press [0][4] to enter the Network Control
parameters Menu.

Quick

Key

Parameter

[5][0][4]

This option contains parameters that
specify counters for the ACM to establish
a connection with the network.
Provision for optional functionality

Defining ACM Special Functions

From the Dialer menu [5], press [0][4] to enter the Network Control
parameters Menu.

Quick

Key Parameter

[5][0][5]

The ACM Special function menu enables
you to perform special operations of the
ACM. This option is applicable for ACM
with dedicated features that are
customized per project (e.g. performing
remote upgrade of the ACM).
A confirmation beep is heard in the
keypad, indicating that the command was
successfully sent to the ACM, followed by
the following message: “SPECIAL
MESSAGE ACTIVATED”.

Default: 001
Range: 001-255

Viewing ACM Version and Parameters

Quick

Key

Parameter

[5][0][6]

This menu is used to view the ACM
hardware and software configurations.
The information includes 4 parameters as
follows:

♦

ACM MAC Address

♦

ACM Software Version

♦

ACM Hardware Version

44 Advanced Communication Module - Installation Guide

Quick

Key

Parameter

♦

ACM Project Number
If a communication trouble with the ACM
occurs, the “COMMUNICATION
TROUBLE” message appears and 3
beeps are heard from the keypad.

Advanced Communication Module - Installation Guide
45

E-MAIL Report

Messages to predefined email accounts may be sent by the ACM.

Quick

Key

Parameter

[5][7][5][1]

FOLLOW1 MAIL

Defines whether events defined in the
telephone FM 1 menu (See Quick Key
[5][7][4][1][2] / [5][7][4][1][3]), are reported
to E-mail 1 or not.
Yes: Events are reported to FM 1 and
E-mail 1 as well.

No: Events reported to FM 1 phone only.
Default: No

[5][7][5][2]

FOLLOW2 MAIL

Defines whether the events defined for
telephone FM 2 are reported to e-mail 2
as well or not.

Default: No

[5][7][5][3]

MAIL IP ADDRESS

The IP address of the ACM mail server.

Default: 192.168.001.253

[5][7][5][4]

MAIL SMTP PORT

The port address of the ACM SMTP mail
server port, used to send messages.

Default: 00025

[5][7][5][5]

PORT3 MAIL POP

The port address of the ACM POP3 mail
server port, used to retrieve e-mails.

Default: 00110

[5][7][5][6]

PREFIXMAIL-E

The ACM email address prefix; 16
characters are used to define the ACM
email prefix (for example in the
[e-mail] e-mail address, the
prefix name is “ACM”).
Default: acm

46 Advanced Communication Module - Installation Guide

Quick

Key

Parameter

[5][7][5][7]

DomainMAIL-E

The ACM email address domain name,
which identifies the web server of the
ACM. For example, in the email address
[e-mail], the domain name is
rokonet.co.il.

NOTE:

Do not enter the @ sign.

Default: YourCompany.com

[5][7][5][8]

MAIL-E1 MAIL

The 1st email address that is used for
events reporting.

Default: [e-mail]

[5][7][5][9]

MAIL-E2 AIL M

The 2

nd

email address that is used for

events reporting.

Default: [e-mail]

Events Report Over IP

In addition to local events printing (using a local printer connected to the
ProSYS), the ACM will enable storing of unlimited amount of events over
Ethernet resources, which can be used for backup and analysis.

Quick

Key

Parameter

[5][7][6][1]

ENABLE

Provision for optional functionality

[5][7][6][2]

LOG IP ADDRESS-E

Provision for optional functionality

[5][7][6][3]

LOG IP PORT-E

Provision for optional functionality

Getting ACM IP Address

In some installations the ACM IP address might be configured to be
dynamic (see quick key [5][0][3][1][2] for DHCP IP address). In this case
the host server will assign the IP address.
Sometimes it might be needed to get the IP address, from someone on
the premises in order to maintain a proper operation of the ACM over
the network.
To get the ACM IP address:

1. From the ProSYS user menu enter Maintenance by pressing [*][4]

2. Enter the Grand Master Code followed by the .

3. Press [0][3] for the option “GET ACM IP”.

Advanced Communication Module - Installation Guide
47

4. Press to confirm; the desired ACM IP address appears on
the LCD.

48 Advanced Communication Module - Installation Guide

Appendix – A: IP Address Table

Description Default

Programming

Location to

Configure

User

Programming

MS 1 IP Address

192.168.001.010 [5][1][1][1][2][1]

MS 2 IP Address

192.168.001.011 [5][1][1][2][2][1]

MS 3 IP Address

192.168.001.012 [5][1][1][3][2][1]

ACM IP Address

192.168.001.100 [5][0][2][1]

SUBNET IP
MASK

255.255.255.000 [5][0][2][6]

Gateway IP

192.168.001.254 [5][0][2][7]

Software update
IP

192.168.100.001 [5][0][2][8]

Mail IP Address

192.168.001.253 [5][7][5][3]

Event Log IP
Address

192.168.001.020 5][7][6][2]

DNS#1 SERVER
IP

192.168.100.251 TBD

DNS#2 SERVER
IP

192.168.100.252 TBD

NTP SERVER IP

192.168.000.060 [5][0][2][0][5]

U/D IP MASK

000.000.000.000 [5][0][2][0][1]

Appendix – B: Port Table

Description Default

Programming

Location to

Configure

User

Programming

MS Port

03010 [5][1][1][1][2][2]

ACM U/D Port

03000 [5][0][2][2]

ACM AUX 1 Port

00502 [5][0][2][3]

ACM AUX2 PORT

03001 [5][0][2][4]

ACM AUX3 PORT

03002 [5][0][2][5]

Software Update IP

00080 [5][0][2][9]

Mail SMTP Port

00025 [5][7][5][4]

Mail POP3 Port

00110 [5][7][5][5]

NTP SERVER
PORT

00123 [5][0][2][0][6]

Event Log IP Port

03009 [5][7][6][3]

Advanced Communication Module - Installation Guide
49

Appendix – C: Common Terms and Definitions

Definition Term

Short for Dynamic Host Configuration Protocol;
a protocol for assigning dynamic IP addresses
to devices on the network.

DHCP

An internet service that translates domain
names into IP addresses

DNS
Domain Name
System/Service

Domain names are typically in a three-level
format. The top level denotes the type of
organization, e.g. “com” or “edu”; the second
level is the top level plus the organization
name and the third level identifies a specific
host server at the address, such as the “www”.
A domain name is ultimately mapped to an IP
address, but two or more domain names can
be mapped to the same IP address.
The unique name that identifies an Internet
site. Domain Names always have 2 or more
parts, separated by dots, e.g.
www.rokonet.com

Domain Name

Telecommunications networking protocol;
a standard computer interconnection method
with a data rate of 100 megabits per second .
The original specification requires coaxial
cable as the communications medium, but
costs have been reduced through the
employment of simple paired wires

Ethernet

Number that uniquely identifies each computer
on the Internet.

IP Address

A combination of hardware and software that
links two types of networks.

Gateway

Communications network consisting of many
computers within a local area, such as a single
building or company complex

LAN

Device connected to a network, e.g. client,
server, hub, ACM module etc.

Node

Two or more computers and peripheral
equipment (e.g., printers) that are connected
with one another for the purpose of
exchanging data electronically.

Network

Hardware interface by which a Computer
communicates with another device or system

Port

Short for Post Office Protocol; a protocol used
to retrieve an e-mail from a mail server.

POP3

50 Advanced Communication Module - Installation Guide

Definition Term

Short for Simple Mail Transfer Protocol, a
protocol for sending e-mail messages between
servers. SMTP is generally used to send
messages from a mail client to a mail server.
This is why you need to specify both the POP
server and the SMTP server, when you
configure your e-mail application.

SMTP

Short for Secure Socket Layer; is a protocol
that provides privacy and integrity between two
communicating applications using TCP/IP

SSL

Portions of networks, which share the same
common address format. A subnet in a TCP/IP
network that uses the same first three set of
numbers (e.g. 198.63.45) indicating it is on the
same network. A subnet can be used to
increase the bandwidth on the network by
breaking up the network into portions or
segments.

Subnet

WANs are built to provide communication
solutions for organizations or people who need
to exchange digital information between two
distant places.
The main purpose of a WAN is to provide
reliable, fast and safe communication between
two or more places (Nodes) with low delays
and at low prices. WANs enable an
organization to have one integral network
between all its departments and offices, even if
they are not all in the same building or city,
providing communication between the
organization and the rest of the world.

WAN (Wide
Area Network)

A group of World Wide Web pages usually
containing hyperlinks to each other and made
available online by an individual, company,
educational institution, government, or
organization

Web
Service/Sites

Advanced Communication Module - Installation Guide
51

Technical Specification

ACM Card Dimensions: 180mm x 85mm
Current Consumption: ~300mA @13VDC
Operating Voltage: 9-16VDC
Operating Temperature: 0°-55°C
Storage Temperature: 0°-85°C

Ordering Information

Description Part Numbers
ACM Basic version RP128AB0100A
ACM Basic + Modem RP128AA0100A

Customer Information

RTTE COMPLIANCE STATEMENT
Hereby, Rokonet Electronics Ltd, declares that this equipment is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.

52 Advanced Communication Module - Installation Guide

Rokonet Limited Warranty

Rokonet Electronics, Ltd. and its subsidiaries and affiliates ("Seller")
warrants its products to be free from defects in materials and
workmanship under normal use for 12 months from the date of
production. Because Seller does not install or connect the product and
because the product may be used in conjunction with products not
manufactured by the Seller, Seller cannot guarantee the performance of
the security system which uses this product. Sellers obligation and
liability under this warranty is expressly limited to repairing and
replacing, at Sellers option, within a reasonable time after the date of
delivery, any product not meeting the specifications. Seller makes no
other warranty, expressed or implied, and makes no warranty of
merchantability or of fitness for any particular purpose.
In no case shall seller be liable for any consequential or incidental
damages for breach of this or any other warranty, expressed or implied,
or upon any other basis of liability whatsoever.
Sellers obligation under this warranty shall not include any transportation
charges or costs of installation or any liability for direct, indirect, or
consequential damages or delay.
Seller does not represent that its product may not be compromised or
circumvented; that the product will prevent any persona; injury or
property loss by burglary, robbery, fire or otherwise; or that the product
will in all cases provide adequate warning or protection. Buyer
understands that a properly installed and maintained alarm may only
reduce the risk of burglary, robbery or fire without warning, but is not
insurance or a guaranty that such will not occur or that there will be no
personal injury or property loss as a result.
Consequently seller shall have no liability for any personal injury,
property damage or loss based on a claim that the product fails to give
warning. However, if seller is held liable, whether directly or indirectly,
for any loss or damage arising from under this limited warranty or
otherwise, regardless of cause or origin, sellers maximum liability shall
not exceed the purchase price of the product, which shall be complete
and exclusive remedy against seller. No employee or representative of
Seller is authorized to change this warranty in any way or grant any
other warranty.

Contacting Rokonet

Rokonet Electronics Ltd. is committed to customer service and product
support. You can contact us through our website (www.rokonet.com) or
at the following addresses:

USA

Tel: [phone]
Fax: [phone]
e-mail: [e-mail]

United Kingdom

Tel: [phone]
Fax: [phone]
e-mail: [e-mail]

Italy

Tel: [phone]
Fax: [phone]
e-mail: [e-mail]

Israel

Tel: [phone]
Fax: [phone]
e-mail: [e-mail]

Brazil

Tel: [phone]
Fax: [phone]
e-mail: [e-mail]

All rights reserved.

No part of this document may be reproduced in any form without prior
written permission from the publisher.

©ROKONET ELECTRONICS LTD. 08/04 5INACM