Rocstor GUARDIAN 4RT Installation And Configuration Manual

store your future
GUARDIAN 4RT
Secure-Encrypted 4-Bay Storage System
Installation and Configuration Manual
TABLE OF CONTENTS
IMPORTANT NOTICES .................................................................................................................4
SAFETY NOTICES ..........................................................................................................................4
GENERAL NOTICES .......................................................................................................................4
CAPACITY DISCLAIMER ..................................................................................................................4
CARE AND HANDLING ...................................................................................................................4
FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT ..............................................................5
PRECAUTIONS FOR THE RAID SYSTEM ................................................................................5
ABOUT THIS MANUAL ................................................................................................................6
BEFORE YOU BEGIN ....................................................................................................................7
GENERAL .....................................................................................................................................8
BOX CONTENTS...........................................................................................................................8
MINIMUM SYSTEM REQUIREMENTS ..........................................................................................9
CONNECTORS .............................................................................................................................9
GUARDIAN 4RT UNIQUE FEATURES: .........................................................................................10
HARDWARE-BASED AES-256 BIT DATA ENCRYPTION ...............................................................10
KEY FEATURES ..........................................................................................................................11
SPECIFICATIONS ........................................................................................................................12
SYSTEM VIEWS .........................................................................................................................12
FRONT VIEW.............................................................................................................................12
HDD STATUS INDICATOR ............................................................................................................13
LOCK INDICATOR .......................................................................................................................13
FRONT PANEL LED .....................................................................................................................14
REAR VIEW ..............................................................................................................................15
RAID MANAGEMENT ................................................................................................................16
QUICK INSTALLATION GUIDE ....................................................................................................17
USING THE KEY TOKEN .............................................................................................................23
RAID CONFIGURATION .............................................................................................................25
CONFIGURING THROUGH A TERMINAL ............................................................................................25
CONFIGURING USING THE LCD PANEL ............................................................................................32
MENU DIAGRAM .......................................................................................................................33
WEB BROWSER-BASED REMOTE RAID MANAGEMENT VIA R-LINK PORT ................................................39
MAIN MENU .............................................................................................................................40
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QUICK CREATE FUNCTION ............................................................................................................41
RAID SET FUNCTIONS ..................................................................................................................42
VOLUME SET FUNCTION...............................................................................................................51
PHYSICAL DRIVES .......................................................................................................................59
SYSTEM CONTROLS .....................................................................................................................63
INFORMATION MENU .................................................................................................................72
FORMATTING AND PARTITIONING THE GUARDIAN 4RT ..........................................................85
INITIALIZING THE VOLUME USING A PC...........................................................................................85
INITIALIZING THE VOLUME USING A MAC .......................................................................................95
TROUBLESHOOTING ............................................................................................................... 100
SUMMARY OF RAID TABLE OF CONTENTS .............................................................................. 103
RAID CONCEPTS ..................................................................................................................... 103
DEFINITION OF RAID LEVELS ...................................................................................................... 105
RAID MANAGEMENT ............................................................................................................... 107
EASY TO USE FEATURES ............................................................................................................ 108
HIGH AVAILABILITY .................................................................................................................. 110
INTERFACES (PORTS) AND CABLES ......................................................................................... 112
COMPARISON CHART ................................................................................................................ 114
INTRODUCTION TO FORMATTING ................................................................................................ 115
TECHNICAL SPECIFICATIONS ................................................................................................... 117
LIMITED WARRANTY .............................................................................................................. 118
TECHNICAL SUPPORT .............................................................................................................. 122
TRADEMARKS ACKNOWLEDGEMENTS ................................................................................... 123
COPYRIGHTS ........................................................................................................................... 123
CONTACT INFORMATION ....................................................................................................... 124
NOTE: Volume label in this manual should read: “New volume.” During formatting, you may
change it. Other changes: “RAID Manager” should be “Rocsecure” and “XXXXXXXX” should be
“Guardian 4RT.” Please check for the latest edition of this manual, ~April 2009, on our website
at www.roctor.com. We apologize for any inconvenience.
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IMPORTANT NOTICES
Safety Notices
The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.
Read all Manuals and instructions carefully before using the device.
Do not spill any liquid or insert any object into the device.
Use the device within the specifications indicated, including but not limited to: power
requirements, temperature, humidity, sunlight and magnetism from other devices such as computers and televisions.
Please visit the Rocstor website, www.rocstor.com for further information concerning specifications and use of the device.
General Notices
Consistently make multiple backup copies of your data for your protection. Hard disk drives are subject to failure at any time.
Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of
data on the device. Please view complete Limited Warranty Information in this manual or on the Rocstor website (www.rocstor.com) for further details.
Capacity Disclaimer
Actual accessible hard drive capacity will indicate up to 10% lower than stated under different Operating Systems and formatting. The storage volume is measured in total bytes before formatting. References to round numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on the operating system and formatting used.
Care and Handling
The following instructions concern the proper care and handling of the Articroc 4-Bay RAID. Please take a moment to review these instructions.
As with any storage solution, it is recommended that all data be backed up regularly.
Ensure that you follow the proper removal procedure to disconnect the RAID.
Do not move or disconnect this device from your computer while it is reading or writing
data. This may cause damage to the RAID.
Do not place this device near a heat source or expose it to direct flame.
Do not place the device near any equipment generating strong electromagnetic fields.
Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted.
Do not drop or cause shock to your RAID.
Do not spill any liquid or insert any object into the device.
Do not attempt to disassemble and service the Rocpro drive during the warranty period.
Please read the Safety Notices and Limited Warranty information in this Manual and on the
Rocstor website (www.rocstor.com) for further details.
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FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
PRECAUTIONS FOR THE RAID SYSTEM
The main circuit board of the RAID System is susceptible to static electricity. Proper
grounding is required to prevent electrical damage to the RAID System unit or other connected devices, including the host computer. Always place the RAID System unit on a smooth surface and avoid all dramatic movement, vibration and percussion.
Do NOT allow water to enter the RAID System unit. Installation of additional equipment in the host computer may be required. Visit our
website to download the latest product information updates.
Do NOT attempt to service this unit yourself. Disassembling the RAID System’s inner parts
will expose you to dangerous voltages or other hazards.
Do NOT block the ventilation. Proper airflow is required to ensure reliable operation and to
prevent overheating.
Do unplug the RAID System unit from the electrical outlet when not in use to provide an
ecological friendly environment.
Use only the power supply cable provided with the RAID System unit.
Please thoroughly read and follow the instructions provided in this manual. Failure
to do so may result in damage to the RAID System, and any or all of the connected
devices.
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ABOUT THIS MANUAL
NOTES:
IMPORTANT!
CAUTION:
WARNING!
This manual provides information regarding the quick installation and hardware features of the eSATA-to-SATA II Guardian 4RT. This document also describes how to use the storage management software. Information contained in the manual has been reviewed for accuracy, but not for product warranty because of the various environment/OS/settings. Information and specifications will be changed without further notice. Please go to the Rocstor website to find the on-line version of the manual for up-to-date information.
The following icons are being used for some details and information to be considered in going through with this manual:
These are notes that contain useful information and tips that the user must give attention to in going through with the Guardian 4RT operation.
This refers to important information that the user must remember.
This refers to important information that the user must be aware to prevent damage to the equipment and its components.
This refers to important information that the user must follow to avoid unnecessary errors and bodily injury during hardware and software operation.
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BEFORE YOU BEGIN
Before reading the remainder of this manual, please read the following safety guidelines. Notes about the Guardian 4RT’s controller configuration and the product packaging and delivery are also included.
Safety Guidelines
To provide reasonable protection against any harm on the part of the user and to obtain maximum performance, the user is advised to be aware of the following safety guidelines particularly in handling hardware components:
Upon receiving the product:
Place the product in its proper location.
To avoid dropping the unit, ensure that somebody is around for immediate assistance.
Please handle with care to avoid dropping the unit, which may cause serious damage to the
product and/or personal injuries. Always use correct lifting procedures.
Upon installing the product:
Ambient temperature is very important for the installation site. It must not exceed 30◦C (86◦
F). Due to seasonal climate changes, regulate the installation site temperature to ensure it does not exceed the allowed ambient temperature.
Before plugging-in any power cords, cables and connectors, ensure that the power switches
are turned OFF. Disconnect power connections before the power supply module is removed from the enclosure.
Outlets must be accessible to the equipment. Do not use extension cords.
All external connections should be made using shielded cables and as much as possible. It is
recommended that anti-static hand gloves be used to make all connections and disconnections.
When installing each component, secure all mounting screws and locks. Ensure that all
screws are fully tightened. Follow correctly all the listed procedures in this manual for reliable performance.
Controller Configuration
This Guardian 4RT supports single controller configuration.
Packaging, Shipment and Delivery
Before removing the Guardian 4RT from the shipping carton, please visually inspect the
physical condition of the shipping carton for any damage.
Unpack the Guardian 4RT and verify that the contents of the shipping carton are all there
and in good condition.
Exterior damage to the shipping carton may indicate that the contents of the carton are
damaged.
If any damage is found, do not remove the components. Please IMMEDIATELY contact the
dealer where you purchased the Guardian 4RT for further instructions.
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GENERAL Introduction
GUARDIAN 4RT - Secure 4-Bay RAID
Rocstorage has developed an advanced encrypted 4-bay RAID system that provides exceptional performance and reliability for both Mac and PC users. Demanding audio/video professionals will have 4 fast SATA high-capacity 3.5” drives for incredible storage.
Choose Rocstor drives and store your future.
BOX CONTENTS
RAID system unit
One power cable
One RJ-45 Ethernet cable
One external SATA cable
One serial RS232 cable
Two encryption key tokens
Installation Reference Guide
Miscellaneous hardware
Special Features
Real-time hardware AES-256 bit encryption RAID system to safeguard all data-at-rest
Multiple volumes for host access
Over 2 TB support
Supports MAID (Massive Array of Idle Disks - “Green Storage Concept”) technology to save
less power consumption and enhance disk drives’ effective usage
Easy to say “disk drives are spin down when there is no activity or I/O drives on the drives”
Supports hot spare and auto rebuild function
On-line capacity expansion
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MINIMUM SYSTEM REQUIREMENTS
Mac Users: Window Users:
Hardware: eSATA* or USB (1.1 or 2.0)
port(s.)
Mac: PowerPC or Intel processor running Mac OS 9, X, Leopard, Snow Leopard
Recommended memory: 1Gb RAM
* Many computers do not come with factory installed eSATA port. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers. Please visit us at www.ROCSTOR.com
Hardware: eSATA* or USB (1.1 or 2.0) port(s.)
Operating Systems: Microsoft Windows 2000, Me, XP, Vista, Windows 7
Recommended memory: 1 GB RAM
CONNECTORS
R-Link (RJ45) Port
eSATA Port
Key- Token Port
Monitor Port
AC Power Input
On – OFF Switch
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GUARDIAN 4RT UNIQUE FEATURES:
Unsurpassed Value
Most cost-effective SATA II RAID system
Application Flexibility
Extends useful life by adapting to future IT requirements
Easy Installation, Upgrade, and Maintenance
Provides a fast and easy way to install and upgrade the encrypted storage. Simplified
maintenance reduces ongoing IT labor costs.
Exceptional Manageability
Graphic User Interface (GUI) enables easy user remote management and configuration.
Menu-driven interface provides a convenient way for user to maintain the storage locally
via serial interface or LCD front panel.
Green Power Thinking
Saves power by adopting the new “MAID” (Massive Array of Idle Disks) technology.
RAID Management
Smart-function LCD panel
Environmental monitoring unit
Real- time drive activity and status indicators
Web-based GUI management utility
HARDWARE-BASED AES-256 BIT DATA ENCRYPTION
The Guardian 4RT is equipped with Real-Time Hardware AES-256 bit encryption
powered by Enova Technology X-Wall MX technology http://www.enovatech.net/products/mx_info.htm to safeguard all data-at-rest (DAR).
A SATA to SATA cryptographic bridge chip sits between the host SATA interface and the
RAID controller’s SATA host channel, encrypting entire RAID volumes with high speed performance while providing up to AES-256 bit hardware strength encryption.
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KEY FEATURES
SATA (3Gbps) single host interface
Multiple volumes for host access
Over 2TB storage
Supports hot spare and automatic hot rebuild
Allows online capacity expansion within the enclosure
Local audible event notification alarm
Supports password protection
Built-in R-Link port for remote event notification
Tagged command queuing for 256 commands, allows for overlapping data streams
Transparent data protection for all popular operating systems
Built-in NIST and CSE certified AES-256 bit hardware cryptographic processor
Real-time full RAID encryption without performance degrading to safeguard all the data
inside and easily controlled by hardware key token
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SPECIFICATIONS
Physical dimensions: 9(H) x 5.6(W) x 12.7(D) inches
226(H) x 149(W) x 322(D) mm
Weight: 17.5 lb (8.0kg) or 23.5lb (10Kg) w/ 4 HDD’s
Transfer rates: eSATA up to 3,000 Mbits/s;
USB 2.0 up to 480 Mbits/s.
SYSTEM VIEWS
Identifying Parts of the Guardian 4RT
Front View
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Part
Functi
on
HDD Status Indicator
There are two LED indicators for each disk drive.
No LED light indicates power is on and hard drive status is
HDD Status LED
good for this slot. Red means no disk drive inserted or disk drive is Faulty.
HDD Access LED
LED will blink blue when the hard drive is being accessed.
Lock Indicator
Every Drive Tray is lockable inside the slots. Open the door lock. When the lock indicator is in vertical position (arrow points downwards), the drive tray is unlocked. When the lock indicator is in horizontal position (arrow points to the left), the drive tray is locked. To lock a drive tray, please use the special key provided (in the hardware package) to turn the lock indicator.
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Part
Function
Power
LED
Green
LED indicates
power
is ON.
subsystem, such as over temperature.
Front Panel LED
Busy LED
Fault LED
being accessed.
Red blinking LED indicates a problem within the internal
Orange LED is normal and subsystem is not in sleep mode.
Orange blinking LED indicates subsystem is busy of data is
Sleep Mode LED
Orange blinking LED means subsystem is in sleep mode (spin down idle HDD).
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Rear View
Ports
eSATA Port The Guardian 4RT has one external SATA port for connecting to the host system.
R-Link Port: Remote Link through RJ-45 Ethernet for remote management
The Guardian 4RT is equippe d with one 10/100 Ethernet RJ45 LAN port. You use a web browser to manage the Guardian 4RT through Ethernet for remote configuration and monit oring.
Link LED: G reen indicates Ethernet is linking. Access LED: Orange blinking indicates the 100Mbps Ethernet is being accessed.
Monitor Port
The Guardian 4RT is equippe d with a serial monitor port allowing you to connect a PC or terminal.
Key Token Port
The Guardian 4RT has one key token port for inserting the key token.
NOTE: For more information about using the key token, see “Using the Key Token” section below.
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Access LED
The LED will be blinking blue when the eSATA host channel is busy (with data transmission).
Summary
RAID 0 is the fastest and most efficient array type but offers no fault-tolerance. RAID 0 requires a minimum of one drive.
RAID 1 is the best choice for performance-critical, fault-tolerant environments. RAID 1 is the only choice for fault-tolerance if no more than two drives are used.
RAID 3 can be used to speed up data transfer and provide fault-tolerance in single-user environments that access long sequential records. However, RAID 3 does not allow overlapping of multiple I/O operations and requires synchronized-spindle drives to avoid performance degradation with short records. RAID 5 with a small stripe size offers similar performance.
RAID 5 combines efficient, fault-tolerant data storage with good performance characteristics. However, write performance and performance during drive failure is slower than with RAID 1. Rebuild operations also require more time than with RAID 1 because parity information is also reconstructed. At least three drives are required for RAID 5 arrays.
RAID MANAGEMENT
The Guardian 4RT can implement several different levels of RAID technology. RAID levels supported by the Guardian 4RT are shown below.
RAID Level Description Min. Drives
Block striping is provide, which yields higher
0
performance than with individual drives. There is
1 no redundancy. Drives are paired and mirrored. All data is 100%
1
duplicated on an equivalent drive. Fully
2 redundant.
3
5
Data is striped across several physical drives. Parity protection is used for data redundancy. Data is striped across several physical drives. Parity protection is used for data redundancy.
3
3
Combination of RAID levels 0 and 1. This level
1 + 0
provides redundancy through mirroring and
4 striping.
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QUICK INSTALLATION GUIDE
Preparing the and Powering ON
1. Attach network cable to the R-Link port and connect the other end of network cable to your network hub/switch.
2. Connect the eSATA cable to the eSATA port of the RAID.
3. Connect the other end of eSATA cable to the eSATA port of the eSATA card inserted in your host system or server.
Or if you have onboard SATA port, you can connect the eSATA cable using eSATA-to­SATA cable, and connect to the onboard SATA port.
4. Insert the key token into the key token port.
5. Connect the power cord to the AC input socket. Plug the other end of power cord to the power source.
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6. Press the Power ON/OFF Switch at the rear of the unit.
7. After power ON, the RAID model name and IP address will be displayed in the LCD display panel. NOTE: Default IP address is 192.168.1.100 and DHCP is enabled. If you have a DHCP
server and the RAID obtained a dynamic IP from DHCP server, the dynamic IP will be displayed in the LCD display panel.
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Installing Hard Drives
1. Open the drive door by pressing the door lock downwards.
2. If the drive tray is locked, open the drive tray lock.
3. Remove one drive tray.
4. Place the disk drive in the drive tray. Make sure the holes of the disk drive align with the holes of the drive tray.
5. Install the mounting screws to secure the disk drive into the drive tray.
6. Insert the drive tray into the slot. If the RAID is powered on, the HDD Status LED will change from red into “no light” which means the drive has been detected.
Creating Raid Set and Volume Set Open web browser in a PC or MAC. Make sure your PC or MAC have network connection to the RAID’s IP address.
1. Type in http://192.168.1.100, or if you have DHCP server, use the dynamic IP address obtained from your DHCP server.
2. A user name and password will be required to login. Default user name is “admin” and default password is “00000000.”
3. After login, the RAID Manager GUI will be displayed.
4. Select “Raid Set Functions” and click “Create Raid Set.” Select the disk drives that will be included in the Raid Set. Change the Raid Set Name if needed. Tick “Confirm the Operation” and click “Submit.” The Raid Set will be created.
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5. Select “Volume Set Functions” and click “Create Volume Set.” The Raid Set created before will be displayed. Click “Submit.”
6. Enter the Volume Name and select the Raid Level. Ensure that the Channel option is to “SATA.” Click “Confirm the Operation” and click “Submit.”
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7. The Volume Set will initialize in foreground mode, which means the Volume set won’t be accessible until after the initialization is completed.
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8. When initialization is completed, the Volume Set can be accessed from the host system.
USING THE KEY TOKEN
NOTE: The key token provides data encryption.
When the key token is in the key token port and the Guardian 4RT is powered ON, the RAID volume is formatted and data is encrypted. If the key token is removed and the Guardian 4RT is powered OFF, and then powered ON, the data cannot be accessed. The key token must be in the key token port during power ON to access the encrypted data. However, the key token can be removed or kept while the Guardian 4RT is in use. However, the key token can be removed while the Guardian 4RT is in use.
When the Guardian 4RT is powered ON and used without the key token, and the RAID volume is formatted and data stored, the data is not encrypted. The Guardian 4RT works like standard unencrypted model.
Keep your Key-Token in a safe place.
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Scenarios when using the key token:
Scenario 1: Normal encrypted data access.
1. While the Guardian 4RT is powered OFF, insert the key token and connect the eSATA cable.
2. Power ON the Guardian 4RT.
3. Use the host system to format the Guardian 4RT RAID volume and copy data.
4. Uninstall/un-mount the Guardian 4RT RAID volume.
5. Disconnect the eSATA cable.
6. Power OFF.
Scenario 2: Data is not accessible
1. Remove the key token.
2. Connect the eSATA cable.
3. Power ON.
4. Rescan the disk drives.
5. RAID volume will be shown as “Unknown Disk.” Data cannot be accessed.
WARNING: Do not initialize and format the unknown disk. If you do this, the previous data will be erased.
6. Uninstall/un-mount the Guardian 4RT RAID volume.
7. Disconnect the eSATA cable.
8. Power OFF.
Scenario 3: Data is accessible again
1. Insert key token.
2. Connect the eSATA cable.
3. Power ON.
4. Rescan disk drives.
5. Guardian 4RT RAID volume is on-line again and data can be accessed.
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RAID CONFIGURATION
The Guardian 4RT has a setup configuration utility built in containing important information about the configuration as well as settings for various optional functions. This chapter explains how to use and make changes to the setup utility.
Configuration Methods
There are three methods of configuring the Guardian 4RT. You may configure through the following methods:
• VT100 terminal connected through the controller’s serial port
• Front panel touch-control keypad
• Web browser-based Remote RAID management via the R-Link Ethernet port
IMPORTANT! The Guardian 4RT allows you to access the utility using only one method
at a time. You cannot use more than one method at the same time.
Configuring Through a Terminal
Configuring through a terminal will allow you to use the same configuration options and functions that are available from the LCD panel. To start-up:
1. Connect a VT100 compatible terminal or a PC operating in an equivalent terminal emulation mode to the monitor port located at the rear of the Guardian 4RT.
NOTE: You may connect a terminal while the Guardian 4RT’s power is ON.
2. Power-ON the terminal.
3. Run the VT100 program or an equivalent terminal program.
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4. The default setting of the monitor port is 115200 baud rate, 8 data bit, stop bit and no flow control.
non-parity, 1
5. Click the disconnect button.
6.
Open the File menu, and then open Properties.
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7. Open the Settings Tab.
8 . Configure the settings are follows:
“ Function, arrow and ctrl keys act as”: Terminal Keys “Backspace key sends”: Crtl + H “Emulation”: VT100 “Telnet terminal ID”: VT100 “Back scroll buffer lines”: 500 Click OK.
9. Now, the VT100 is ready to use. After you have finished the VT100 Terminal setup, you may press t he “X” key (in your Terminal) to link the Guardian 4RT and Terminal together. Press “X” key to display the disk array Monitor Utility screen on your VT100 Terminal.
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10.
The Main Menu will appear.
Keyboard Function Key Definitions
“A” key - to move to the line above “Z” key - to move to the next line “Enter” key - Submit selection function “ESC” key - Return to previous screen “L” key - Line draw “X” key – Redraw
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Main Menu
The main menu shows all function that enables the customer to execute actions by clicking on the appropriate link.
NOTE: The password option allows user to set or clear the G ua rd ia n 4RT ’s password protection feature. Once the password has been set, the user can only monitor and configure the Guardian 4RT by providing the correct password. The password is used to protect the Guardian 4RT from unauthorized access. The controller will check the password only when entering the Main menu from the initial screen. The Guardian 4RT will automatically go back to the initial screen when it does not receive any command in twenty seconds. The Guardian 4RT’s factory default password is set to 00000000.
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