ThinManager 12
Thin Client
Management Platform
Catalog Number 9541
User Manual |
Original Instructions |
2 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
|
|
Table of Contents |
|
Preface |
|
|
About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 11 |
|
Download Firmware, AOP, EDS, and Other Files . . |
. . . . . . . . . . . . . . . . . 11 |
|
Summary of Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 11 |
|
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 11 |
|
Chapter 1 |
|
Quick Setup Overview |
Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 13 |
|
ThinManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 13 |
|
Installation & Activation . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 13 |
|
ThinManager Database Encryption . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 14 |
|
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 15 |
|
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 16 |
|
VLANs and Subnets . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 16 |
|
Network Level Authentication (NLA) . . . . . . . . . |
. . . . . . . . . . . . . . . . . 16 |
|
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 17 |
|
Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 17 |
|
Chapter 2 |
|
Introduction |
Relevance User Access . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 21 |
|
Relevance Location Services . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 21 |
|
ThinManager Interface . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 22 |
|
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 23 |
|
Customizing the Toolbar . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 27 |
|
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 28 |
|
Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 29 |
|
Display Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 30 |
|
Chapter 3 |
|
Licenses |
ThinManager Master License . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 37 |
|
ThinManager Redundancy . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 38 |
|
Auto-synchronization for Redundancy . . . . . . . |
. . . . . . . . . . . . . . . . . 38 |
|
Manual Synchronization for Redundancy . . . . . |
. . . . . . . . . . . . . . . . . 41 |
|
ThinManager License Process . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 43 |
|
FactoryTalk Activations . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 47 |
|
FactoryTalk Activation Files . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 47 |
|
Chapter 4 |
|
ThinManager System Users |
Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 51 |
|
ThinManager Security Group Users. . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 51 |
|
Relevance Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . 51 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
3 |
|
Chapter 5 |
|
Sources |
Remote Desktop Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 53 |
|
Microsoft Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 53 |
|
Defining Remote Desktop Servers in ThinManager . . . . . . . . . . . . |
. 54 |
|
Remote Desktop Server Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
|
Remote Desktop Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
64 |
|
Remote Desktop Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
69 |
|
Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
75 |
|
Container Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
76 |
|
Container Host Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
76 |
|
Install Container Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
79 |
|
Define the Container Host Display Server. . . . . . . . . . . . . . . . . . . . . . |
79 |
|
Define the Container Host Display Client . . . . . . . . . . . . . . . . . . . . . . |
80 |
|
Apply the Container Display Client to a Terminal . . . . . . . . . . . . . . . |
84 |
|
Install the TLS Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
86 |
|
IP Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
90 |
|
Configure the IP Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
91 |
|
Define the IP Camera as a Display Server . . . . . . . . . . . . . . . . . . . . . . |
91 |
|
IP Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
93 |
|
Define the USB Camera as a Display Server . . . . . . . . . . . . . . . . . . . . |
95 |
|
VNC Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
98 |
|
Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
99 |
|
VCenter Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
101 |
|
Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
103 |
|
Adding a Virtual Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
105 |
|
Chapter 6 |
|
Content |
Remote Desktop Services Display Clients. . . . . . . . . . . . . . . . . . . . . . . . . |
109 |
|
Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
110 |
|
Single Application Deployment with AppLink . . . . . . . . . . . . . . . . . |
117 |
|
Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
127 |
|
Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
137 |
|
Instant Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
141 |
|
Camera Display Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
142 |
|
Camera Overlay Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
144 |
|
Terminal Shadow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
158 |
|
Shadow Any Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
158 |
|
Shadow a Specific Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
161 |
|
Shadow of the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
164 |
|
Workstation Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
167 |
|
Step 1 – On the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
167 |
|
Step 2 – Workstation Display Client . . . . . . . . . . . . . . . . . . . . . . . . . . |
169 |
|
Add the Workstation Display Client to the Terminal . . . . . . . . . . . |
172 |
|
VNC Shadow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
177 |
|
Shadow Any VNC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
177 |
|
Shadow a Specific VNC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
179 |
|
Virtual Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
182 |
|
Virtual Screen Display Client Wizard . . . . . . . . . . . . . . . . . . . . . . . . . |
182 |
|
Predefined Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
185 |
4 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
|
|
Add a Virtual Screen to a Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . |
190 |
|
Custom Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
193 |
|
Display Client Override on Virtual Screens . . . . . . . . . . . . . . . . . . . . |
203 |
|
Chapter 7 |
|
Devices |
Terminal Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
209 |
|
Terminal Configuration Wizard in ThinManager . . . . . . . . . . . . . . |
209 |
|
User Accounts in the Terminal Configuration Wizard . . . . . . . . . . |
230 |
|
Copy Settings from another Terminal . . . . . . . . . . . . . . . . . . . . . . . . |
242 |
|
Use Groups for Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
244 |
|
Use Groups for Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
248 |
|
IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
258 |
|
ThinManager-ready Thin Client IP Configuration . . . . . . . . . . . . . |
259 |
|
Add and Configure Thin Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
263 |
|
PXE Server and PXE Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
264 |
|
Local WinTMC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
277 |
|
WinTMC Configuration in ThinManager . . . . . . . . . . . . . . . . . . . . . |
279 |
|
Mobile Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
283 |
|
Configure an iPad in ThinManager. . . . . . . . . . . . . . . . . . . . . . . . . . . |
283 |
|
Configure an Android Device in ThinManager . . . . . . . . . . . . . . . . |
294 |
Active Directory User
Login Account
Packages
Chapter 8
Search for Active Directory User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Search for Active Directory Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Chapter 9
Firmware, Packages, and Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Update Packages and Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Customizing Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Configuring Packages for a Model of Thin Client. . . . . . . . . . . . . . . . . . 312 Configure Packages for an Individual Thin Client . . . . . . . . . . . . . . . . . 314
|
Chapter 10 |
|
Modules |
Module List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
317 |
|
Add a Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
319 |
|
Individual Module Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
322 |
|
ICA Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
322 |
|
Keyboard Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
323 |
|
Key Block Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
323 |
|
Key Block Single Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
323 |
|
Keyboard Configuration Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
324 |
|
On-Screen Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
325 |
|
RF Ideas pcProx USB Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
325 |
|
Share Keyboard and Mouse Module . . . . . . . . . . . . . . . . . . . . . . . . . . |
325 |
|
Language Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
326 |
|
Language Selection Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
326 |
|
Local Storage Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
327 |
|
USB Flash Drive Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
327 |
|
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
5 |
USB Memory Card Reader Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 Miscellaneous Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Add Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Barcode Configuration Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Firmware Update Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Instant Failover Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Local Print Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 MultiStation Configuration Module . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Redundant Ethernet Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Terminal Shadow Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 TermMon ActiveX Configuration Module . . . . . . . . . . . . . . . . . . . . . 331 Time Zone Redirection Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 TMTerm DLL Configuration Module . . . . . . . . . . . . . . . . . . . . . . . . . 332 USB to Serial Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 User Override Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Mouse Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Locate Pointer Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Mouse Configuration Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 PS/2 Mouse Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Serial Mouse Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Share Keyboard and Mouse Modules . . . . . . . . . . . . . . . . . . . . . . . . . 334 Network Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Domain Name System Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Second Network Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Third Network Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 RDP Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 RDP Experience Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 RDP Port Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 RDP Serial Port Redirection Module . . . . . . . . . . . . . . . . . . . . . . . . . . 336 RDP Session IP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Smart Card Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Relevance Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 iPhone Beacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 DigitalPersona UareU Fingerprint Reader . . . . . . . . . . . . . . . . . . . . 340 RF Ideas pcProx Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 TermMon ActiveX Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 USB Flash Drive Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Wavetrend Tag Reader (Package 5 Only) . . . . . . . . . . . . . . . . . . . . . . 344 Screen Saver Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 MultiSession Screen Saver Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Screen Saver Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Sound Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Universal Sound Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 TermSecure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Serial Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 USB Touch Screen Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Video Driver Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
6 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
|
Custom Video Mode Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
351 |
|
Monitor Configuration Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
352 |
|
Chapter 11 |
|
MultiMonitor |
MultiMonitor Layout Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
355 |
|
MultiMonitor Display Client Selection Page . . . . . . . . . . . . . . . . . . . . . . |
360 |
|
Override Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
361 |
|
Share Keyboard and Mouse Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
364 |
|
Master Thin Client Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
365 |
|
Replica Thin Client Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . |
366 |
|
Share Keyboard and Mouse with MultiMonitor . . . . . . . . . . . . . . . . |
367 |
ThinManager Server
Configuration Wizard
Chapter 12
Introduction Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 Unknown Terminals Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Terminal Replacement Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Historical Logging Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 Event Log Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 System Schedule Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 Security Groups Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 Event Selection Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 Email or Windows Messaging Recipients Page. . . . . . . . . . . . . . . . . . . . 379 Multicast Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Shadow Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 Biometric Device Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
|
Chapter 13 |
|
Reports |
Selecting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
387 |
|
Report Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
388 |
|
Print Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
388 |
|
Report Template Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
389 |
|
Chapter 14 |
|
Scheduling |
System Scheduling of Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
391 |
|
Schedule Configuration Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
395 |
|
Chapter 15 |
|
Relevance |
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
399 |
|
Relevance User Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
400 |
|
Permission-deployed Applications in Relevance. . . . . . . . . . . . . . . . . . . |
401 |
|
Permission-deployed Applications Diagrams . . . . . . . . . . . . . . . . . . |
401 |
|
Relevance Access Group Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
404 |
|
Add Access Group to a Display Client . . . . . . . . . . . . . . . . . . . . . . . . . |
407 |
|
Configure Terminals for Relevance . . . . . . . . . . . . . . . . . . . . . . . . . . . |
409 |
|
Create the Relevance User without a Windows Account . . . . . . . . |
413 |
|
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
7 |
Manual Interaction with Locations
8
Relevance Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Log On to Relevance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Log Out of Relevance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Assign Roaming Display Clients to a Relevance User . . . . . . . . . . . . . . 420 Roaming Display Clients in Relevance Diagrams . . . . . . . . . . . . . . 421 Create the Relevance User via Active Directory . . . . . . . . . . . . . . . . 423 Relevance Configuration Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428 Add User-specific Display Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 Log On with a Relevance User Account. . . . . . . . . . . . . . . . . . . . . . . . 436 Log Out of Relevance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 Roaming Applications for Non-domain Users . . . . . . . . . . . . . . . . . 440 Relevance User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448 Add a Relevance User to a Relevance User Group . . . . . . . . . . . . . . 454 Batch Create Relevance Users using Active Directory OU . . . . . . . 457 Password and Account Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462 Active Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462 Shortcut Method to Add Relevance Access Groups . . . . . . . . . . . . . 469 Relevance User Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471 Card Readers and Fingerprint Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . 473 Card and Badge Configuration for a Relevance User . . . . . . . . . . . 473 Fingerprint Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484 Relevance Location Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493 Create a Location with the Location Configuration Wizard . . . . . 494 Add a Location to a Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502 Mobile Device Interactions with Relevance . . . . . . . . . . . . . . . . . . . . . . . 507
Chapter 16
Shadow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513 Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 Transfer at the Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518 Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 Using the Mobile Device to Add Resolver Codes . . . . . . . . . . . . . . . . . . . 523 QR Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 Register QR Codes with an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 Register QR Codes with an Android Device. . . . . . . . . . . . . . . . . . . . 528 Bluetooth Beacons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 Relevance Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532 Define Bluetooth Beacons on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . 533 Define Bluetooth Beacons on an Android . . . . . . . . . . . . . . . . . . . . . 537 Wi-Fi Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 Define Wi-Fi Access Points with an iPad . . . . . . . . . . . . . . . . . . . . . . 542 Defining Wi-Fi Access Points with an Android . . . . . . . . . . . . . . . . 546 GPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549 Register GPS with an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550 Register GPS with an Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553 Add Actions to Resolver Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557 Interact with the Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560 Shadow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
Rockwell Automation Publication TM-UM001D-EN-P - December 2020
Forced Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
573 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
9 |
Notes:
10 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Download Firmware, AOP,
EDS, and Other Files
This publication provides comprehensive information for users of ThinManager® thin client management software.
Download firmware, associated files (such as AOP, EDS, and DTM), and access product release notes from the Product Compatibility and Download Center at rok.auto/pcdc.
ThinManager resources are also available at thinmanager.com.
This publication contains the following new or updated information. This list includes substantive updates only and is not intended to reflect all changes.
Topic |
Page |
New Hotkey Options—Force failover to next display server and Set keyboard focus to a screen |
227 |
Portrait Mode Rotation in MultiMonitor |
355 |
New Features in Menu Bar: Clear, Disable Tab Reordering and Tear-Off, Remote View items |
25 |
Screen Selector for MultiMonitor |
358 |
Display Client Options |
111 |
Set Don’t Fragment Flag |
383 |
Reset Scale and Snap settings in Overlay Layout (Camera) |
144 |
iPhone Beacon |
340 |
These documents contain additional information concerning related products from Rockwell Automation.
Resource |
Description |
|||
EtherNet/IP Network Devices User Manual, ENET-UM006 |
Describes how to configure and use EtherNet/IP devices to communicate on the EtherNet/IP |
|||
network. |
||||
|
|
|
||
Ethernet Reference Manual, ENET-RM002 |
Describes basic Ethernet concepts, infrastructure components, and infrastructure features. |
|||
|
|
|
|
|
System Security Design Guidelines Reference Manual, SECURE-RM001 |
Provides guidance on how to conduct security assessments, implement Rockwell Automation |
|||
products in a secure system, harden the control system, manage user access, and dispose of |
||||
|
|
|
equipment. |
|
Industrial Components Preventive Maintenance, Enclosures, and Contact Ratings |
Provides a quick reference tool for Allen-Bradley industrial automation controls and assemblies. |
|||
Specifications, publication IC-TD002 |
|
|||
Safety Guidelines for the Application, Installation, and Maintenance of Solid-state |
Designed to harmonize with NEMA Standards Publication No. ICS 1.1-1987 and provides general |
|||
guidelines for the application, installation, and maintenance of solid-state control in the form of |
||||
Control, publication SGI-1.1 |
individual devices or packaged assemblies incorporating solid-state components. |
|||
|
|
|
||
|
|
|||
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 |
Provides general guidelines for installing a Rockwell Automation industrial system. |
|||
|
|
|||
Product Certifications website, rok.auto/certifications. |
Provides declarations of conformity, certificates, and other certification details. |
You can view or download publications at rok.auto/literature.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
11 |
Notes:
12 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 1
Quick Setup Overview
This chapter guides you through the actions needed to build and activate a ThinManager system.
Complete the following activities to install and configure Remote Desktop Services.
•Build a Remote Desktop Server with the Microsoft Windows Server 2008/2008R2, 2012, or 2016 operating system. Enable the Remote Desktop Services (Terminal Services) role.
•Create a Microsoft Remote Desktop Licensing Server and add Remote Desktop Services Client Access Licenses (RDSCALs) for each thin client. These were called Terminal Server Client Access Licenses (TSCALs) in Server 2003. The servers also require a normal CAL.
•It is common to have each ThinManager-managed terminal automatically log in to the Remote Desktop Server when it boots up. Therefore, create a unique Windows user for each ThinManager-managed terminal. For domain deployments, this will be done within Active Directory. For work group deployments, this will be done on each Remote Desktop Server. Make sure that each user has permission to start Remote Desktop Server sessions on each Remote Desktop Server.
•Apply appropriate security to each user profile using the standard Microsoft techniques.
ThinManager |
This section describes how to install, activate, and configure ThinManager. |
Perform the following actions to install and activate ThinManager.
Install ThinManager software onto a computer to create
ThinManager Server.
•If using ThinManager Master Licensing, create a Master ThinManager License and add enough Product Licenses for each ThinManager-managed terminal.
•If using FactoryTalk Activation:
-Install the FactoryTalk Activation Manager on each computer where ThinManager is installed.
-Download the FactoryTalk Activations for ThinManager.
-Change the License Mode in ThinManager to FactoryTalk Activation and assign the newly downloaded activations.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
13 |
Chapter 1 Quick Setup Overview
ThinManager 11.2 introduced a major encryption change, with the Advanced Encryption Standard, AES, used to encrypt the ThinManager database instead of the previous encryption key. This led to a few important changes.
The database requires a password to be used as part of the encryption key and prompts for a password as soon as it is installed or updated.
Installation
When ThinManager 11.2 and later is first run, a dialog box appears, which prompts for a new database password.
Figure 1 - Database Password Dialog Box
1. Type a password into the Password field and click OK.
This password is used for the encryption key when the database is configured. There are no requirements for length or complexity. You can leave the Password field blank.
IMPORTANT The Database Password is unrecoverable if lost.
Manual Backup
To manually back up the database, follow these instructions.
1. Choose Manage>Backup.
You are prompted to create a password for the backup.
Figure 2 - Database Password Dialog Box
14 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 1 Quick Setup Overview
2.Type the password into the Password field.
3.Type the password into the Verify field.
4.Click OK.
The manual backup password is for the copy of the database as a backup only, not the running database. The password allows a user to backup the configuration with a short password to send to support without the need to send the main database password.
There are no requirements for length or complexity of the backup password. The password can be blank.
IMPORTANT This password is unrecoverable if lost.
Manual Restore
To manually restore an encrypted backup, follow these steps.
1. Choose Manage>Restore.
The Database Password dialog box appears and prompts for the backup database password, not the original database password.
Figure 3 - Database Password
2. Type the Password and click OK.
Automatic Backup
ThinManager can be configured to backup the configuration automatically. These automatic backups use the original password that was originally set when ThinManager was set up.
The backups are now be saved in C:\ProgramData\Rockwell Software\ThinManager
instead of C:\Program Files (x86)\Rockwell Software\ThinManager.
Perform the following actions to configure ThinManager.
•Define the Remote Desktop Servers at Display Servers> Remote Desktop Servers>Remote Desktop Server Wizard.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
15 |
Chapter 1 Quick Setup Overview
•Define the Display Clients at Display Clients>
Remote Desktop Services>Display Client Wizard to deploy the applications.
•Define the Terminals using the Terminal> Terminal Configuration Wizard.
•Associate the hardware to the Terminal configuration.
Thin clients and Remote Desktop Servers need a reliable network.
Verify that traffic is allowed on the following network ports in all software and hardware firewalls.
•UDP/67 – IP Address Assignment – Used by the PXE Server (if using PXE boot).
•UDP/69 – TFTP – Used by the PXE Server (if using PXE boot).
•TCP/1494 - Citrix - Used by the ICA protocol (if using ICA instead of RDP).
•UDP/1758 – Used if the default Multicast is used. If the network MTU size is not the default, then the packet size need to be changed on the Multicast Configuration page of the ThinManager Server Configuration Wizard.
•TCP/2031 - Configuration - Used to pass the configuration from the ThinManager server to the ThinManager thin clients.
•TCP/2376: Containers: This port is needed to allow an encrypted channel for the terminal to connect to a Container Host to display the Container content.
•TCP/3268 – Used for LDAP queries targeted at the global catalog.
•TCP/3389 - RDP - Used by the RDP protocol (if using RDP in v2.4.1 or later).
•UDP/4011 – UEFI Boot – Used when the DHCP server is on the ThinManager server or when using the UEFI BIOS to boot.
•UDP/4900 - TFTP - Used for the TFTP download of the firmware.
•TCP/5900 - Shadowing - Used to shadow Terminals. This can be changed on the Shadow Configuration page of the ThinManager Server Configuration Wizard.
•ICMP Echo Packets (Ping) – Used by WinTMC and Enforce Primary.
•DHCP - Configure as needed.
You should have only one PXE server per network. It is a good idea to have a separate VLAN for each ThinManager Server pair that will be replying to PXE requests.
ThinManager supports Network Level Authentication (NLA) with firmware package 7.1.113 and later.
•If a terminal has a valid Windows account entered in its configuration for an automatic login, then the client will pass that info through NLA to
16 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 1 Quick Setup Overview
authenticate. The client will log in and start a session without the operator noticing.
•If a terminal does not have a valid Windows account entered in its configuration, then an NLA login screen will be displayed, requiring a valid user account and password. This gets passed to the Remote Desktop Server for the login. A Windows Security/Login window is never displayed.
Note: NLA must be turned off on the Remote Desktop Servers if you want to use a Smart Card for authentication.
Perform the following actions regarding hardware.
•Establish the IP addressing scheme for the ThinManager-managed terminals. ThinManager-ready thin clients can use Static IP or DHCP. ThinManager-compatible thin clients use PXE boot and, therefore, require DHCP.
•If using Static addressing, open the IP Address menu on the thin client and enter the IP address of the thin client and the
ThinManager Server.
•If using DHCP, configure Option 066 for the IP address of the ThinManager Server, and Option 067 as acpboot.bin.
•If using PXE Boot, enable PXE boot by selecting Manage>PXE Server to launch the PXE Server wizard.
•Attach the terminals to ThinManager by either:
-Turning on the terminal and selecting Create New Terminal when the offline terminals are listed.
-Pre-creating the terminals in ThinManager and selecting the proper terminal name when the terminal is turned on and offline terminals are listed.
Step 1: The clients connect to the ThinManager Server and download the firmware and configuration.
Step 2: The configuration sends the clients to the Remote Desktop Server to log in and start a session, and delivers any additional content assigned to the terminal’s configuration.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
17 |
Chapter 1 Quick Setup Overview
Notes:
18 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2
Introduction
ThinManager is a content delivery system that delivers content from a source to a device, where a user can view and interact with the content.
ThinManager is the management system. Relevance is an extension that allows you to grant or deny access based on location or user permissions.
This manual covers the variations of content deployment using ThinManager® with Relevance®.
Figure 4 - Thin Manager Content Delivery by Device, User, or Location
ThinManager is the tool that allows you to define sources, deploy content, configure devices, and allow user access. Each device connects to it to receive its configuration and instructions.
Figure 5 - Typical Simple Deployment
Sources |
Content |
Devices |
Users |
ThinManager is a software program that is installed on a computer in your system. The simplest use of ThinManager is to deploy a Windows application from a Windows Remote Desktop Server to a ThinManager-ready device. However, ThinManager provides many more options for deploying applications.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
19 |
Chapter 2 |
Introduction |
Figure 6 - Sources, Content, Devices, and User Options
These options allow a robust content delivery system.
Figure 7 - ThinManager Content Deployment
ThinManager centralizes content servers in a computer room and deploys the content to the plant floor, office, or control room as needed.
Figure 8 - Standard Industrial Architecture
Servers |
Terminals |
Users |
PLCs
I/O
An industrial network pulls the I/O to the PLCs. The Remote Desktop Server hosts the sessions that run the HMI and talk to the PLCs to gather and display the data.
20 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2 |
Introduction |
ThinManager has an additional security system that controls deployment of applications to users. This was formerly called TermSecure and is now
integrated into ThinManager with Relevance as Access.
Figure 9 - Access
Source Content
Device
Access
User
The Relevance component builds on the ThinManager system by adding location to the application delivery. This allows content to be sent to the right person, at the right place, at the right time.
Figure 10 - Stylized Content Deployment
Source |
Content |
Devices |
Locations |
Users |
Figure 11 - Content Deployment in ThinManager Tree
ThinManager uses wizards to configure the ThinManager components.
You create Locations in Relevance and send content to the locations. These can be assigned locations with a tethered terminal, or they can be unassigned locations that have no terminal at the location and are accessed solely by mobile devices.
Locations can be resolved manually or by using QR codes, Bluetooth beacons, Wi-Fi networks, or GPS.
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
21 |
Chapter 2 |
Introduction |
This section leads you through the important features on the ThinManager interface. Press F1 to find specific information while in the
ThinManager program.
Figure 12 - ThinManager Interface
The ThinManager Interface has several components.
Note |
Component |
Description |
1 |
Application Button |
Launches the ThinManager Server Configuration wizard to configure global |
|
ThinManager settings. |
|
|
|
|
2 |
Quick Access Toobar |
Click the pull-down arrow to customize this toolbar. Add icons of commonly |
|
|
used tasks from the menu bar, like Restart, Send Message, Modify, Backup, and |
|
|
Shadow. |
3 |
Menu Bar |
Separates the functions into categories. |
4 |
Ribbon Bar |
Contains icons for the functions. Hide when unused via the Minimize the Ribbon |
|
|
command on the Quick Access pull-down arrow menu. |
5 |
Detail Pane Tabs |
Allows you to choose details to display. The tabs and detail selections change |
|
|
depending on what is selected in the tree. Drag the tabs to change the order. |
6 |
Tree |
Displays the components of ThinManager with the Outlook Bar Tab control so the |
|
|
branches of the ThinManager tree are shown one at a time. |
7 |
Detail Pane |
Displays the information for the selected tab for the highlighted tree component. |
|
|
The Detail Pane can be torn away by dragging the tab away from ThinManager. |
|
|
The Detail Pane can be re-docked by dragging the pane title bar back to the |
|
|
tabs. |
8 |
Tree Selector |
The selector buttons at the bottom of the tree control select which branch is |
|
|
active and visible. These can be pulled upwards to stack the buttons, or pulled |
|
|
down to minimize the buttons. |
22 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2 |
Introduction |
Figure 13 - Tree Selector Buttons - Minimized Buttons at the Bottom/Buttons Stacked
Minimized Buttons at the Bottom |
Tree Selector Buttons |
Buttons Stacked |
Stacking the buttons provides quicker switching, but the minimized buttons allows more room to show components in a larger system.
There is an arrow that allows customization tasks—like hiding branches or reordering the branches of the tree.
The menus of ThinManager use the Microsoft Outlook ribbon but contain similar functions as previous versions.
This is a brief description. Many of these functions will be explained in greater detail in the sections of the manual that cover setup and configuration.
Figure 14 - Edit
Feature |
Description |
Add ThinManager Server |
Allows connection to, and managment of, other ThinManager Servers from your local |
|
interface. Appropriate permissions on the remote computer are required for access. |
|
Intended for a remote connection, not the partner in a synchronized pair. |
Disconnect |
Breaks the connection to the remote ThinManager Server. |
|
|
Remove |
Deletes the remote ThinManager Server from the local list. Does not affect the remote |
|
ThinManager Server. |
Refresh |
Refreshes the data. |
Modify |
Opens the configuration wizard for a highlighted tree component. |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
23 |
Chapter 2 |
Introduction |
Feature |
Description |
Add |
Launches a new configuration wizard for a highlighted tree component. |
Add Group |
Launches a group configuration wizard for a highlighted tree component. |
Copy |
Launches a dialog that allows you to create a copy of a highlighted item. |
Delete |
Deletes a highlighted item. |
Rename |
Renames a highlighted item. |
Lock |
Locks a highlighted item. |
Unlock |
Unlocks a locked item. |
Find |
Use to search for names, descriptions, IP addresses, and other data in the tree. |
Find Next |
Repeatedly search for a term. |
Figure 15 - Manage
Feature |
Description |
|
Packages |
Opens the Package Manager window. |
|
Restore |
Opens a file browser to let you restore a previously saved ThinManager configuration. |
|
Backup |
Opens a file browser that lets you back up and save a ThinManager configuration for |
|
emergency restoration. This backup can be automated using the Scheduler. |
||
|
||
Restore Biometric |
Opens a file browser to let you restore a previously saved Biometric database. |
|
Database |
||
|
||
Backup Biometric |
Opens a file browser to let you save your Biometric data. |
|
Database |
||
|
||
Synchronize |
Use to manually synchronize a pair of ThinManager Servers if you are not using the |
|
recommended automatic synchronization. |
||
|
||
PXE Server |
Launches the PXE Server configuration wizard. |
|
|
|
|
ThinManager Server List |
Opens the ThinManager Server configuration wizard for automatic synchronization. |
|
DNS Configuration |
Opens the DNS configuration wizard to allow ThinManager to resolve names using |
|
your DNS. |
||
|
||
Configure Default Terminal |
Allows configuration of the default Terminal if you are using auto-creation |
|
of Terminals. |
||
Web Management |
Allows web access management when it is implemented in the future. |
|
Manage Accounts |
Allows password management of Active Directory accounts. See Manage Accounts |
|
Management on page 462 for details. |
||
|
||
Synchronize Passwords |
Allows synchronization of passwords between ThinManager and the Active Directory for |
|
the chosen accounts. See Synchronize Password on page 467 for details. |
||
|
||
Settings (Active Directory) |
Allows you to use Active Directory, set Password Settings, and select whether to use |
|
Windows Security Groups or Active Directory Organizational Units for Relevance. See |
||
|
Settings on page 468 for details. |
|
Manage Resolvers |
Opens the Resolver Management window that lets you Add, Delete, and Edit resolvers |
|
added through a mobile device. See Mobile Device Interactions with Relevance on |
||
|
page 507 for details. |
|
Access Groups |
Opens the Access Groups dialog box where you create access groups for Relevance User |
|
Services. See Relevance Access Group Creation on page 404 for details. |
||
|
||
Settings (Relevance) |
Opens the Relevance Settings window that lets you define iBeacons and manage Bluetooth |
|
filtering. |
||
|
24 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2 |
Introduction |
Figure 16 - Install
Feature |
Description |
Firmware Package |
Updates a firmware package, which consists of a firmware version and the modules for that |
|
version. |
Firmware |
Updates the firmware without an update of modules. |
Modules |
Updates a module without an update of the firmware. |
|
|
Boot Loader |
Updates the boot loader used in PXE boot. |
Chain Loader |
Updates the chain loader used in PXE boot. |
Licenses |
Launches the Licensing window to add licenses to ThinManager. |
|
|
License Mode |
Selects between the traditional ThinManager licensing or the Rockwell Automation FactoryTalk |
|
activation. |
TermCap Database |
The Terminal Capability Database has information on the abilities of every ThinManager-ready |
|
thin client. A new version is released with every newly supported thin client. Service packs |
|
update the TermCap but this allows you to update the TermCap if a new unit you have is not |
|
listed. |
Reports |
Adds a report and SQL query if you need a newly released one before it is added in a service |
|
pack. |
Figure 17 - Tools
Feature |
Description |
|
Restart |
Resends the configuration to a highlighted terminal. |
|
Reboot |
Cycles power to a highlighted terminal and reloads the firmware and configuration. |
|
|
|
|
Reboot Server |
Cycles power to a highlighted Remote Desktop Server. Although it will give you a warning |
|
prompt, do not use unless you are serious about restarting a Remote Desktop Server. All |
||
|
sessions end abruptly when the server is rebooted. |
|
Power Off |
Powers off a highlighted virtual machine or thin client with a Wake-On-LAN |
|
function enabled. |
||
|
||
Power On |
This will power on a highlighted virtual machine or a thin client with a Wake-On-LAN function |
|
enabled. |
||
|
||
Calibrate Touchscreen |
Initiates the calibrate touchscreen program on a highlighted terminal. |
|
|
|
|
Send Message |
Sends a message to a highlighted terminal. |
|
Enable |
Re-enables a disabled terminal, Remote Desktop Server, or location. |
|
|
|
|
|
Disables a highlighted terminal, Remote Desktop Server, or location. |
|
|
A terminal stops showing the session but shows a ThinManager splash screen. The session |
|
|
continues to run on the Remote Desktop Server. |
|
Disable |
A disabled Remote Desktop Server kicks off all the ThinManager thin clients from the Remote |
|
Desktop Server, and forces them to a backup server. The Remote Desktop Server is still |
||
|
||
|
functional and allows RDP connections from other sources. This is useful to force failover to a |
|
|
backup so you can update your Remote Desktop Servers on the fly. |
|
|
A location will stop showing the session when disabled. |
|
Clear |
Clears the event log for the highlighted Terminal or Remote Desktop Server. |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
25 |
Chapter 2 |
Introduction |
Figure 18 - View
Feature |
Description |
|
Status Bar |
Check to display the status bar at the bottom of the ThinManager interface. |
|
Show Connected Only |
Hides any unpowered or unconnected thin clients. Although it can be useful, it is best left |
|
checked as it can be confusing when the unpowered terminal is hidden. |
||
|
||
Options |
Launches the Options window with the settings for license notifications, and allows new |
|
terminals and users to initiate a Terminal Configuration Wizard or Relevance User |
||
|
Configuration Wizard. |
|
Application |
Use to choose the color scheme for ThinManager. |
|
|
|
|
Tabs |
Use to choose the tab scheme for ThinManager. |
|
Disable Tab Reordering |
Check to lock the Detail Pane tabs in their current position. Normally, the tabs can |
|
be rearranged. |
||
Disable Tab Tear-Off |
Check to lock the Detail Pane tabs in their current position. Normally, the tabs can be dragged |
|
free from the ThinManager console. |
||
|
||
Select Reports |
Opens the Select Reports window that lets you select the reports for the various components. |
|
Select the Report tab for a highlighted component to see the actual report or use the Scheduler |
||
|
to generate a report automatically. |
|
Use to print a highlighted Report tab. |
Figure 19 - Remote View
Feature |
Description |
|
Interactive |
Check to click into and control a shadow session. Clear this option for view-only mode. |
|
Scaled to Window |
Shrinks the shadowed terminal to fit into the details pane. Clear this option to show it in the |
|
correct resolution with scroll bars to give you a closer view. |
||
|
||
Go Full Screen |
Makes the shadowed terminal’s image full screen. Use CTL+ALT+Break to undo full screen. To |
|
close ThinManager, use ALT+F4. |
||
|
||
Send Keys |
Sends the selected key sequence to a shadowed terminal. |
|
Zoom In |
Use to click inside a shadow session and zoom in for detail. This option is dimmed until the |
|
Interactive checkbox is cleared. |
||
|
||
Zoom Out |
Use to click inside a shadow session and zoom out for an overview. This option is dimmed until |
|
the Interactive checkbox is cleared. |
||
|
||
Connect Options |
Use to configure the RDP settings when you connect to a Remote Desktop Server console from |
|
ThinManager. |
||
|
26 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2 |
Introduction |
Figure 20 - Help
Feature |
Description |
About |
Shows the version and build number of ThinManager. |
Help |
Launches the ThinManager Help. |
Select More Commands from the Customize Quick Access Toolbar pull-down menu to launch the Customize window and add icons of frequently
used functions.
Figure 21 - Customize Quick Access Toolbar Menu
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
27 |
Chapter 2 |
Introduction |
Figure 22 - Customize Window
Feature |
Description |
|
Choose commands from |
Use to select commands from each group. |
|
Commands |
Lists the available command options. Select one and click Add to move it to the |
|
right-hand list to add it to the Quick Access bar. Adjust the order using the up and |
||
|
down arrows. |
|
Show Quick Access Toolbar |
Check to move the Quick Access bar. |
|
below the Ribbon |
||
|
Figure 23 - Quick Access Toolbar
The icons for the selected functions appear in the Quick Launch menu. Click one to launch that function or wizard.
ThinManager tree icons show the status of components.
ThinManager Server
The ThinManager Server branch has two ThinManager icons.
28 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
Chapter 2 |
Introduction |
Figure 24 - ThinManager Server Tree Icons
Icon |
Description |
|
Green ThinManager |
ThinManager console is talking to the ThinServer. |
|
Red ThinManager |
ThinManager console is not talking to the ThinServer. Right-click on the icon and select |
|
Reconnect from the menu. |
||
|
Note: You should not add the second ThinManager Server of a synchronized pair in the tree of your Primary ThinManager Server. The data is the same.
Adding a second ThinManager Server is intended to display a remote connection to a different system.
The Terminal branch of the ThinManager tree has several different icons.
Terminal Tree Icons
Icon |
Represents |
|
Dual Monitor |
A Terminal Group |
|
Lock |
A Terminal with an open configuration wizard |
|
Exclamation Mark |
A Terminal with a configuration change that needs a restart |
|
|
|
|
Globe |
A Terminal with an assigned Location, which is shown in parentheses |
|
Green Monitor |
A Terminal that is booted and connected to the ThinManager Server |
|
Yellow Monitor |
A Terminal that is going through the boot process |
|
|
|
|
User |
A Terminal that has a Relevance User logged in to the Terminal. The user name is shown in |
|
parentheses. |
||
|
||
Red Monitor |
A Terminal that is either turned off or not able to communicate with the ThinManager Server |
|
Red X |
A Terminal that was Disabled using the Tools>Disable command |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |
29 |
Chapter 2 |
Introduction |
The Display Server tree has several different icons.
Figure 25 - Display Server Tree Icons
Icon |
Represents |
Blue Server |
The Remote Desktop Server branch |
Server with Folder |
A Remote Desktop Server Group |
Server with Virtual Boxes |
A Virtual Server defined through the VCenter Server tool |
Blue Camera |
The Camera branch |
Camera with Folder |
A Camera Group |
Gray Camera |
A Camera |
Blue Eye |
The VNC Server branch |
Cyan Eye with Folder |
A VNC Server Group |
Cyan Eye |
A VNC Server |
Figure 26 - Remote Desktop Server Icon Colors
30 |
Rockwell Automation Publication TM-UM001D-EN-P - December 2020 |