Robstep RobstepM2 User Manual

One Robstep for Every Family

Manual

◆ Thank you for cho osing and buying Robstep M2

◆ This manual is de signed to help you assemble,
use and maintai n Robstep M2 quickly

Contents

1.Overview

1.1 General

1.2 Readi ng Guide

1.3 Descr iption of Warning Signs

2.Product Introduction

2.1 Model Descri ption

2.2 Seria l Number of Product s

2.3 Princ iple of Operation

3. Remote control

3.1 Remote Contr ol Type 1

3.1. 1 Li st of key functio ns

23. Remote Control Type 2

3.2.1 St artup

3.2.2 aile d De scription o n Sc reen of Remote Co nt rollerDet

3.2.3 Descripti on o n Ke y Functions o f Re mote

3.2.4 De tailed note s to t he operatio n of r emote contr ol k eys

.3 Int ro duction to Workin g Mo des of Tra ns porter Body 3

4.Information about Robstep M2

4.1 Main Parts

4.2 Infor matio n on the handle grip di splay i nterface

4.2.1 Work in g principle o f th e displayed h an dle grip

4.2.2 Fu nction of the t ou ch-keys

.4 3 Information ab out Dis play Panel

4.4 Foot pa d

4.5 Batte ry

4.5.1 Ba ttery speci fi cations

4.5.2 Ze ro battery po we r

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4.5.3 Ba ttery charg in g procedure

4.5.4 Hi gh or low batte ry t emperatur e

4.5. 5 No tes on transpor ti ng battery

4.5. 6 Ot he r notes for usi ng b attery

5.Safety Notes for Robstep M2

5.1 We ight Limit for Driver

5.2 Maximum Dri ving Distance

5.3 Driving und er High or Low Temperatur e Environment

5.4 Uphil l or Down hill Driving

5.5 Speed L imit

5.6 Abnor mal Conditions

5.7 Safe St oppin g

6.Steps to Drive Robstep M2

6.1 Startup of Tran sport er Body

6.2 Steps t o Drive

6.3 Drivi ng Practice

6.4 Corre ct Driving Postur e

7.Maintenance and Servicing of Robstep M2

7.1 Handling Not es

7.2 Maint enance

7.3 Clean ing

7.4 Stora ge

8.Parameters of Robstep M2

9.Front, Top and Left Views and Size of Robstep M2

10.Fault Treatment

Wishing you a pleasant user experience

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1. Overview

1.1 General

◆ Introducing ch aract eristics a nd prin ciples of Robstep M 2

◆ Describing saf ety and w arning inf ormat ion

◆ Introducing ev ery par t and compon ent of Ro bstep M2

◆ Notes for safe dri ving

◆ Providing driv ing methods and ski lls in de tail

◆ Providing main tenance and servi cing me thods in detail

1.2 Reading Guide

◆ This manual is des igned to help you use R obste p M2 correctly. For deta iled an d comprehe nsive i nformation, ple ase

watch the video tu toria l for safe dri ving.

◆ You can download t he vide o tutorial for safe d riving and the PDF fi le of thi s manual at the officia l websi te of Robstep
Robot Co., Ltd. (w ww.rob step.com ). Thes e videos provide im porta nt information of p roduc ts and guide you use

Robstep M2 safel y.To av oid injury, please dri ve Robstep M2 as spec ified i n the video tutoria l for saf e driving.

◆ Please open the PD F file of t his manual w ith Ado be Reader.

◆ When driving Robstep M2, you may suffer inj ury from falling, l osing c ontrol, collisi on, etc . To red uce unknow n risks ,

please read this m anual carefully a nd watc h the video tutoria l.

WARNING

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WARNING

!

NOTE

!

1.3 Description of Warning Signs

When reading thi s manual, please pa y speci al attention to the f ollow ing warning infor matio n:

Warning: The us er's im proper operatio n may cau se injury

Note: Items and us ing met hods requiring at tenti on of the user

2. Product Introduction

2.1 Model Description

◆ The product you pu rchas ed is the Robs tep M2 tw o-wheel electri c human t ransporter with d ynami c balance develop ed

and produced by Ro bstep. This product c ontro ls driving by the dyn amic ba lancing pr incip le, and controls th e drivi ng
speed and direct ion of Robstep M2 wit h the adj ustment of human po sture s.

◆ Robstep M2 is the se cond ge neration o f Robst ep M1, has greatly im prove d experience, saf ety, appea rance, etc ., and

provides bette r drivi ng experie nces to t he user.

◆ Robstep M2 is suit able fo r private trips, wo rk inspection, in door st adiums, tourism a nd ente rtainment, trip s by car or

subway, etc. , to faci litate the trips of t he user.

2.2 Serial Number of Products

◆ Every Robstep M2 h as a uniq ue serial nu mber, wh ich is used for quali ty trac ing, insurance cl aim and c laim for missing.

Please retain th e seria l number.

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◆ Method to acquir e the ser ial number :

Acquire from the p ackin g case or the SN regist ratio n card (plea se take c are of the serial num ber aft er acquisition) .

2.3 Principle of Operation

◆ Robstep M2 mainl y comprises the tra nspor ter body, wheels and a cir cuit sy stem.Wheels are i nstal led on both si des of

the transporte r body, and modules of the c ircui t system such as the po wer sup ply, a control circuit , a driving circuit ,
sensors and a cont rol swi tch are inst alled i n the transporter b ody.The wh eels and the transp orter b ody are conn ected
by a rotary shaft, a nd a spee d sensor, a gyr oscop e and an accelerati on sens or transfer the rot ary spe ed of wheels and
the posture info rmati on of the transport er body to the contro l circu it, for controlli ng the to rque and the moving s peed

of a motor to keep the b alanc e of Robstep (Robst ep M2 and the user). Wh en the us er stands on R obste p M2 correctly,
Robstep M2 can mat ch well w ith their bo dy, and a powe r device controls t he whee ls to move forward or b ackward to
keep balance whe n the body slightly i nclin es forward or backw ard.

◆ The handle has the f uncti on of contro lling t he transporter bo dy to tur n. When the handle tu rns, th e transporter bod y

turns.

◆ The inertial dynamic balancing and stabilization system built in Rob step M2 can keep the ba lance of the
transporter bo dy from f ront to back.Howe ver, the system cann ot cont rol the stable bala nce fro m left to right, so whe n the
driver turns, th eir cen ter of gravity must i nclin e toward the s teeri ng rod, to overcome t he cent rifugal force of st eerin g and

WARNING

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3.Remote control

3.1 Remote Control Type 1

◆ This type of remot e contr ol is a rechargeabl e device with infor matio n display and contr ol func tions and a maximum

remote-contr ol dist ance of 10 m, within wh ich Rob step M2 can be c ontro lled remotely in op erati on, and its working
status can be moni tored .

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◆ It is recommende d that yo u charge the remote c ontro ller fully b efore u se at the first time.

◆ Please make sure t he batt ery of the transpor ter bod y is install ed corr ectly before you op erate t he remoter contro ller.

◆ Please make sure t he char ging port an d the dat a plug are dry before y ou char ge the remote contr oller.

◆ The time to fully ch arge th e remote controll er is 4 hours, and over charg ing has adverse effec t on perf ormance of the batt ery.

◆ It is necessary to c harge t he remote control ler for s tartup whe n the rem ote controller fu lly cha rged is powered off for m ore

than 10 days.

NOTE

!

3.1.1 Star tup

◆ The remote controller for Robst ep M2

starts up when you hold down the " "
key.

◆ Start S creen o f Re mot e

Contr oller

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3.1.2 Detailed Description on Screen of Remote Controller

Screen of the remote
controller

◆ Indic ator of
rem ai ning capacity of
the tra ns porter bo dy

◆ Indic ator of W IF I con ne ction ( yo u can con trol
the tra ns porter bo dy b y a mobile de vice if it

◆ Numer ic al disp la y (repr esent in g the
infor ma tion de pe nding o n un its)

◆ Indic ator of u nits (km
rep resents t he drivin g
dista nc e, and km /h repr esents

◆ Indic ator of f aults of
trans po rt er body

◆ Indic ator to m ute
trans po rt er body

◆ Indic ator of U SB

◆ Indic ator of n ormal

◆ Indic ator of m an-ridi ng

◆ Indic ator of c onnecti on
betwe en the re mo te cont rolle r
and the t ra nspor ter body (i t
flash es f or conn ec ting, a nd

◆ Indic ator of r emain in g capac ity of
the rem ote con troll er

◆ Indic ator of l ocking

◆ Indic ator of b eginner m od e

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3.2.3 Descript ion on Ke y Function s of Remo te

◆ Hold do wn the ke y fo r 4

secon ds to pow er o ff th e
remot e contr ol ler

◆ Press t he key to p ow er of f
the tra nspor te r bod y

Power -off

Key

Nam Function

◆ Hold do wn the ke y fo r 4
secon ds to sta rt t he re mo te
contr oller

◆ Press t he key to s ta rt th e
trans porte r bo dy an d en ter
the nor mal mod e

Start up Key fo r

Norma l Mode

Name

Function

◆ Hold do wn the ke y to m ute o r

unmut e the tra ns por te r bod y
(prom pts suc h as e rro rs ,
warni ngs, et c. w ill n ot b e mut e)

Mute Ke y

Name

Function

◆ Press t he key to s ta rt th e

trans porte r bo dy an d en ter t he
begin ne r mod e wh en th e
trans porte r bo dy is p ow ere d off

◆ Press t he key to t ur n on or o ff

the hea dlamp w he n the
trans porte r bo dy is s ta rte d up

Start up Key fo r
Begin ner Mod e

Name

Function

◆ Press t he key to h on k whe n th e

trans porte r bo dy is s ta rte d

◆ When Rostep M2 is un der the n ormal mode o r the beg inner mode, the tra nspor ter body will be powe red off automatical ly

and keep connect ed with the remote co ntrol ler after idling fo r more th an 10 minutes; if the t ransp orter body is under t he

sleep mode (Rost ep M2 is under the idle s tatus f or more than 18 hours o r the key s and of th e remote con troll er are
pressed), the re mote co ntroller w ill be po wered off automatic ally.

NOTE

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3.2 Remote Control Type 2

◆ This type of remot e contr ol is powered by repl aceable batteri es, and i ts maximum remote -cont rol distance is 10 m.

In this range, Rob step M2 c an be contro lled re motely in operati on.

◆ Click t hi s key t o shut
down th e ma in body

Shutd own key

Name

Name

Name

Name

Func tions

Func tions

Func tions

Func tions

♦ Click t his key t o st art u p th e
main bo dy and en te r int o
begin ner mod e
♦ When th e main bo dy h as
start ed up, cl ic k to sw it ch
on/of f the h ea dli gh ts

Sta rt up key fo r

begin ne r mode

♦ Click t hi s key t o star t up the
main bo dy a nd ente r in to
norma l mo de
♦ When th e ma in body i s in
an idle s ta te, cli ck to tog gl e
the ass is tance m od es

Sta rt up key fo r

norma l mo de

♦ Long pr ess thi s key to
contr ol the ma in b ody mute
(but th e er ror a la rm and
other a la rm soun ds w ill not
be mute d)
♦ When th e ma in body h as
started u p, c lick th is key to
sound t he h orn

Mute key

3.2.1 D escription of key functions

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3.3 Introduction to Working Modes of Transporter Body

Beginner

Assistant Mode

Sleep Mode

Normal Mode

The mode is suitab le for be ginners, a nd has th e speed limit of 5km/ h
and stable balan ce

The mode is suitab le for si tuations t hat the u ser is not riding or th e road is b ad for
riding, and Robs tep M2 assists the us er when t he user tows it.The t ransp orter body
automaticall y exits t he mode afte r idlin g for 10 seconds

Under the mode, th e syste m is powered o ff . To act ivate R obstep M2, please
press the startu p butto n on the back of the tran sport er body

The mode is suitab le for sk illed user s, and ha s the speed limit of
15km/h an d high st eering sensitiv ity

3.2.4 Det ailed n otes to the operati on of rem ote control keys

Startup of the mai n body

Type 1

Click: Enter ass istan ce mode in unm anned
state
Click: no functi on in man ned state

Click: main horn s
Long press: mute /unmu te

Clicks: headli ght ON/ OFF

Shutdown of the ma in body

Click: shutdow n in unmanned state ; no
functions avai lable in manned sta te
Long press: shut down of the remote co ntrol

Click: Enter beg inner mode

Click: no functi on
Long press: mute /unmu te

Click: Startup i n norma l mode

Click: no functi on
Long press: shut d own the r emote
control

Type 2

Handler

Stretch rod

Foot pad

Display panel

Grip

Battery

Wheels

4.Information about Robstep M2

4.1 Main Parts

◆ A whole Robs tep M2 ma inly comprises th e handl e, a stretch rod, the t ransp orter body, the batter y, wh eels, etc. The

transporter bo dy comp rises a disp lay pan el, a grip, a foot pad, e tc.

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Displayed hand le
grip (optional
accessory)

4.2 The information on the handle grip display interface (this part is optional; use according
to your configuration)

◆ M2 with a displaye d handle grip is aime d at givi ng users a better dri ving ex perience, and the t ouch in telligen ce
operations are s tylis h, fashionable an d high-tech.

Opti cal Sen sing

Ligh t ON mean s a warni ng prompt

Whis tle key

Ligh t contr ol key

Ligh t ON mean s the mai n body is loc ked

Ligh t ON mean s in mute m ode

Ligh t ON mean s conne cted

Spee d displ ay

Batt ery ind icato r of handle g rips

4.2.1 How th e displayed handle grip works

The displayed ha ndle grip is powere d by the re chargeable Li-i on batt ery. In a normal wo rking s tate, it can displa y the
various states o f M2, and t he touch keys can be us ed to con trol the hea dligh ts and horns of M2. In th e follo wing cases,
the interface wi ll auto maticall y enter i nto sleep status:

◆ When M2 is in sleep sa ver mod e, the handl e grip wi ll not be connected t o M2, and i t will enter into sle ep stat us without
any touch key oper ation s within 1 min ute

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Ligh t ON mean s in mann ed mode

◆ When M2 is in shutdo wn/lo cked/cha rging s tatus, the handle g rip wil l shut off its display wi thout any key opera tions w ithin
1 minute and enter s leep st atus without any ke y operations with in 30 min utes

◆ The handle gr ip will e nter into sleep sta tus whe n the battery charg e is low

4.2.2 The touch-key functions

The displayed ha ndle grip has two tou ch keys , and their functio ns are sh own in the figure bel ow:

◆ Click to switch th e headl ight

◆ When the main body i s idle, long press th e key for a bout 8 seconds to loc k

the main body, and to unl ock it, just shut dow n the mai n body using the
remote control

◆ Click to whistle

◆ Long press for abo ut 8 seco nds to switc h to mute

◆ Do not hold down 2 keys and release 5 times, because this action will set the handle grip to enter into the

wireless pairing state. If this happens, do not touch any buttons and the pairing status will automatically exit in
1 minute.

NOTE

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◆ If the handle grip e nters i nto sleep st atus, p ress any touch key to w ake it up .

NOTE

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4.3 Information about Display Panel

◆ The display pane l of Robstep M2 shows t he oper ation status of the t ransp orter body.

4.4 Foot pad

◆ When the transpo rter bo dy is started up, it au tomat ically kee ps bala nce if the user steps o n the foo t pad of Robstep
M2.

Indicator of
remaining cap ac it y

Indicator of st ar tu p

Indicator of WI FI

Indicator of fa ul ts

Indicator of sy st em

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4.5 Battery

◆ This section mai nly int roduces th e speci fications, corr ect cha rging method, ser ving me thod, safety note s, etc. o f the battery

of Robstep M2.

4.5.1 Specifications of Battery

Battery Type 4.4Ah Lithium Battery 6.6Ah Lithium Battery

Charging Time Around 4 hours Around 6 hours

Voltage 72v 72v

Weight of Battery

2.0kg (only for reference, be subject to
actual battery)

3.0kg (only for reference, be subject to
actual battery)

Initial Capacity 4.4Ah 6.6Ah

Size 65±0.5 (length) * 18±0.5 (width) 65±0.5 (length) * 18±0.5 (width)

Working Temperature

-20~60(the recommended working
temperature: 0~45)

-20  ~60  (the recommended working
temperature: 0~45)

Charging Temperature

0~45(the recommended charging
temperature: 10~30)

0  ~45  (the recommended charging
temperature: 10~30)

Storage Time (10~30)

More than 6 month (stored after full charge)

More than 6 month (stored after full
charge)

Relative Storage Humidity 80±25%R.H 8025%R.H

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4.5.2 Capa city Depletion of Battery

◆ When f iv e green LED ind ic ators on the disp la y panel extin gu ishes, the ca pa city of the tra ns porter body o f Ro bs tep M2 is very lo w, th e

tran sp orter body pr od uc es a voice prom pt " The transpo rt er body is almo st o ut of battery, pleas e ge t of f" , th e system dece le rates autom at ically,
and th e us er must stop dr iv in g at this time be ca use the trans po rter body wil l be p owered off automa ti cally after 7 s ec on ds. In this cas e, i f the

user d oe s not stop driv in g Ro bstep M2, he/ sh e is inclined t o fa ll and suffer injur y, and th e se rvice life of t he b at tery may shor te n.

◆ When t he u ser starts the tr an sporter in th e ca se that the cap ac ity of the batt er y is very low, the tra ns porter body p ro duces a voice w ar ning

"Ple as e use the trans po rt er after full c ha rge", and it ca nn ot work.

◆ The user should he ar voice prompts an d opera te correspondin gly for s afety when drivin g.

WARNING

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4.5.3 Step s to Ch arge Battery

◆ Open the charge po rt on the t ransporter body o f Robstep M2.

◆ Insert one end of th e charg ing cable in to the ch arge port on the tran sport er body of Robstep M2 (make sure the charg e port is

dry), and insert t he plug o f the charge r into th e power socket.

◆ When the indicat or of the c harger tur ns to gre en from red, the batt ery is fu lly charged.

◆ Please use a local s tandard plug

◆ Please charge an d store t he battery a s descr ibed in the manual. I mprop er operation may ca use dam age to the battery or

reduce the servi ce life o f the battery.

◆ The time to fully ch arge Ro bstep M2 is ar ound 4 to 6 h ours, and the charg er will b e powered off automat ically after full c harge .

◆ The battery has a li mited s ervice life, the no rmal using freque ncy is 60 0, and the capacity d eclin es to only 80% of the ori ginal

capacity after t he usin g frequenc y excee ds 600.If the use fre quenc y exceeds 600, the us ing tim e may quickly short en afte r the
battery is fully c harge d.

◆ Please fully cha rge the b attery bef ore usi ng the first time.T he batt ery will discharg e slowl y if it is not used for a lon g time du e to

storage and tran sport ation.

◆ The battery can be c harge d before ful l disch arge or capacity de pleti on.

◆ Please charge th e batte ry under the t emper ature from +10°C to +30°C to keep the optimum perf ormance of the ba ttery.

◆ It is normal that th e batte ry warms up after bei ng used f or a long time .(the r ecommended work ing tem perature of the bat tery is

from 0°C to 45°C)

◆ In cold places, th e drivi ng distanc e of the tr ansporter will sh orten e ven if it uses a fully ch arged b attery.

WARNING

!

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◆ Please keep the en vironment for cha rging c lean and dry.

◆ Please do not char ge if the c harge port i s wet.

◆ Please do not thro w the bat tery into a fire, hea t the bat tery, or store th e batte ry under high tempe ratur es.

◆ Please do not thro w the bat tery into wa ter, and k eep it dry during sto rage.

◆ Please do not inse rt cond uctive art icles i nto the charge port , or elec tronic devices in t he tran sporter body may be

damaged due to sho rt circ uit.

◆ Please do not disa ssemble the batte ry or mod ify it.

4.5.4 Ultra-high or Ultra-low Temperatur e of Battery

◆ Robstep M2 has the m aximu m operatin g efficie ncy when the temper ature o f the battery is with in the ra nge descri bed
in the battery spe cific ation.Wh en the te mperature of the ba ttery i s too high or too low dur ing dri ving, the system tr igger s
a safety warning .

◆ The temperatur e befor e or after charge mus t be in the recommend ed rang e.When the temper ature i s close to the

recommended va lue, th e charging e ff icien cy is highest.Whe n the tem perature i s too low o r too high, the charg ing tim e
will extend or the b atter y can not be ful ly char ged.

◆ Under low temper ature, the drivin g dista nce of Robstep M2 wil l short en.

◆ The lithium batt ery is re garded as a da ngero us article, and it ma y not be tr ansported witho ut the pr ior approval of loc al

laws.

◆ If you want to trans port Ro bstep M2 with a lithi um batt ery by air or se parat ely transport the l ithiu m battery of Robste p

WARNING

!

4.5.6 Other Notes for Using Battery

◆ Please strictl y use the b attery as describ ed in the m anual to ens ure you r safety and the safe ty of oth ers, extend the

service life of th e batte ry as long as po ssibl e and improve its per forma nce.

◆ When you find the ba ttery i s damaged, l eaks, h as a peculiar smell o r warms u p, please do not use. If Robs tep M2 is out

of battery, pl ease st op using immediat ely and c harge it.

WARNING

!

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4.5.5 Note s on Transporting Battery

◆ If you will not use Ro bstep M 2 for a period o f time, p lease store it afte r full ch arge and charge it ev ery thr ee months or more
frequently.

◆ When the battery i s used up , please cha rge it in t ime, or the battery m ay be dam aged due to over-di schar ge.

◆ When the capacit y of the ba ttery is low and the tr ansporter body pr oduce s a warning and autom atica lly decelerates t o stop,

please stop driv ing immediately a nd char ge the battery. Before c hargi ng, please do not try t o use Rob step M2. If you try to
use it, the servic e life of t he battery may be red uced, and safety ac ciden ts may happen.

◆ Only professio nals ca n disassem ble and m aintain the batte ry.

◆ Please do not allo w pets or children to c ome in co ntact with the batt ery.Plea se make sure the char ger is pu lled out before
installing the b attery or driving . All acti vities related to R obste p M2 are dangerous du ring ch arging.

◆ The battery cont ains da ngerous su bstan ces, please do not tr y to open o r insert any articl e into th e battery.

◆ Please do not come i n conta ct with any su bstan ce leaking from the b atter y.

◆ Please only use th e charg er provide d by Robs tep to charge Robst ep M2.

◆ The battery of Rob step M2 s hould be transpor ted and treated wit h the pri or approval of loca l laws.

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5.Safety Notes for Robstep M2

◆ We hope all dri vers dr ive Robstep M2 safe ly and en joy the driving. All p revious experie ncs on le arning how to drive

bicycles and car s, ski or u se other similar tr affic tools are suita ble for o ur product.

◆ You can drive Robs tep M2 sa fely following re lated contents of t he manu al and the video tuto rial fo r safety driving. We

strongly recom mend yo u read the man ual car efully and watch th e video t utorial for safe dr iving b efore driving Rob step
M2 at the first time .Befo re driving, pleas e check tires of Robs tep M2 fo r damage, and check p arts an d components for
loosing. For any a bnormal conditi ons, pl ease contact the ag ent for r epairs in time.

◆ Please read the ma nual carefully an d watch t he video tutorial f or safe d riving. You can learn a l ot of imp ortant safety
information fr om them , such as notes for hig h-temperature a nd low- temperature dri ving, s peed limit, safet y parki ng, etc.

◆ Before using Rob step M2 , please ins tall ev ery part correctl y to prot ect Robstep M2fro m damag e during use.

◆ Please do not use Ro bstep M 2 to injure pe rsons o r damage property.

◆ Please do not chan ge parts of Robstep M 2 at rand om. If you change the m, the pe rformance of Robs tep M2 wi ll be
affected or e ven Rob step M2 will be damag ed, cau sing serious inju ry.

WARNING

!

5.1 Weight Limit for Driver

◆ The maximum weig ht limi t for driver : 120Kg

◆ The minimum weig ht limit for driver : 20Kg

5.2 Maximum Driving Distance

The maximum driv ing distance of Rob step M2 i s affected by many fact ors, su ch as:

◆ Road condition : Th e driving distanc e will in crease if you drive t he tran sporter on s mooth r oads; and the drivi ng dist ance will
shorten if you dri ve the tr ansporte r on hill y or bumpy roads.

◆ Speed and drivin g habits: The driving d istan ce will increase if y ou keep the driving s peed st able and constant ; and the
driving distan ce will shorten if yo u start , stop, accelerat e or dece lerate the transp orter f requently.

◆ Weight of dri ver.

◆ Temperature: The dri ving distance wil l incre ase if you store and dr ive Rob step M2 unde r recom mended temperat ures; a nd

the driving dist ance will shorten i f you dri ve the transporte r under l ow temperatures .

17

5.3 Driving under High or Low Temperature Environment

◆ When you drive Rob step M2 u nder high- tempe rature environm ent, pa rts and component s such as t he motor, the batter y,

the driving syst em, etc . warm up obviously, whi ch may affect the perfo rmanc e and servic e life of t he whole transpor ter.
When the tempera tures o f the parts and compo nents rise to the ala rm limi t (over 50℃), the speed limit de creas es, and the
driving speed yo u can drive at decrea ses; th e decrease depend s on actu al temperatures ( the hig her the temperatu res, th e

bigger the decre ase).When the tem perat ures of the parts and c ompon ents rise to the alar m limit ( over 80℃), a safe

stopping alarm is triggered, and you must stop driving to cool Ro bstep M 2.

◆ When you drive in a lo w-tem perature e nviro nment, lubricat ion of mo vable parts in the tr anspo rter body will be affec ted,

and the drag force w ill increase; at th e same ti me, the discharge a nd capa city of the battery w ill dec line obviously. Thus,
please do not use Ro bstep M2 violentl y at low- temperature env ironm ent (below -5℃), whi ch may cause injury t o
persons from fal ling an d control lo sing of t he transporter bo dy.

◆ Proper chargin g and servicing of th e batte ry is helpful to incr ease th e driving distanc e, or the d riving distance w ill dec rease.

◆ The driving dist ance increases du ring do wnwind driving, a nd decr eases for upwind dr iving.

5.4 Uphill or Downhill Driving

◆ Robstep M2 has the m aximu m uphill ang le of 15 an d the maximum downh ill ang le of 15. The driv er shou ld pay attention to

the road grade and d rive ca refully.

◆ When you drive uph ill, and the transp orter b ody has worked with h eavy lo ads for a long time, pa rts and c omponents in the

system warm up fas t, and th e battery is under a he avy load status.The serv ice life and capaci ty of the b attery will short en
after uphill dri ving for a long time. Thu s, we do no t recommend you dri ve Robs tep M2 uphil l for a lon g time.In additio n, due
to the heavy load, t he syst em of the transport er body w ill automa tical ly decrease the max imum dr iving speed for saf ety
during uphill dr iving.

◆ When you drive dow nhill, the system m ay be und er the energy recov ery mod e depending on the gr ade and l oad, thus

continuous dow nhill driving is he lpful t o increase the driv ing dis tance. When the cap acity o f the battery is very h igh,
continuous cha rging during down hill dr iving may cause an ov ercha rge of the battery an d even damage to the ba ttery.Th us,
the system will au tomat ically dec rease t he maximum drivin g speed t o reduce the possib ility o f overcharge.

5.5 Speed Limit

◆ Robstep M2 can kee p the bal ance of the dr iver wh en the driving spee d is lowe r than the limit. Whe n the spe ed is higher
than the limit, th e handl e of Robstep M 2 autom atically inclin es towa rd the driver, and the d river c an control the spee d withi n
the safety limit .

◆ Please keep a cert ain distance betw een the b ody and the handle.

18

5.6 Abnormal Conditions

◆ When the system ge nerat es a prompt for deple ting the battery or s afe sto pping, please sto p drivi ng Robstep M2; if you

do not stop, Robst ep M2 can n ot keep bala nce due t o low capacity, and the dr iver ma y suffer injur y.

◆ When the capacit y of the ba ttery decreases t o the min imum, plea se stop d riving.If you con tinue t o drive Robstep M2,

the service life o f the bat tery may be affe cted.

◆ When the transpo rter bo dy is abnorm al and th e transporter bod y produ ces a voice warning " The tra nsporter has faul ts,

please repair it ", please stop driv ing.

5.7 Safe Stopping

◆ When the monitor ing sys tem in Robst ep M2 mon itors abnormal co nditi ons of the transpor ter bod y (too low capacity,

too high tempera ture, wrong servi ce life , etc.), the transp orter b ody produces voic e warni ngs "Pleas e use the
transporter af ter ful l charge", "The tra nsporter body is ag ed, ple ase service", "DD D", "Th e transporter has f aults ,
please repair" , etc.; t he system generat es a safe s topping me ssage , the error indicat or of Rob step M2 lights up, an d
the transporte r decel erates act ively t o brake by adjustin g its pos ture. Aft er the tr ansporter decel erate s, the driver
should get off and tak e measures accord ingly.

◆ Please do not driv e errat ically or tu rn on a slo pe, or the balance an gle of Ro bstep M2 may be offset to a ff ect driving safet y.

WARNING

!

◆ When the user gets o ff , Robstep M2 keeps ba lance f or 1 second.

◆ For safe stoppin g due to to o low capaci ty, please d o not force startup a nd driv e of Robstep M2.For ced startup may

increase drivi ng risk, cause seri ous dam age to the battery, and re duce th e service life and ca pacity of the battery.

WARNING

!

19

6.Steps to Drive Robstep M2

You should pay att entio n to related safety n otes du ring using R obste p M2. Thus, you must fu lly und erstand all notes i n this
manual before dr iving, and it is very i mport ant to understand t hese sa fety notes before u sing.

◆ Before using, pl ease ma ke sure Robs tep M2 is a ssembled, and cha rge the b attery continuo usly fo r more than 4 hours. Fo r
installation o f specific parts an d charg e of the battery, please s ee this m anual.

◆ Before driving , you sho uld fully kn ow the dr iving environme nt.

◆ Please wear a safe ty helm et and prote ctive c lothing before dr iving R obstep M2.

◆ Please do not wear s harp objects to avo id inju ry during driving .

◆ Robstep M2 is a trav eling t ool for one pe rson, a nd only one person ca n stand o n the transporter b ody dur ing using.

◆ When you practic e drivi ng, please d o it on a spa cious and flat indo or or out door site with the ar ea of at le ast 5m*5m.At the

same time, pleas e make su re the site is s afe and s pacious, the grou nd is fla t, and no car, pedestr ian, pe t, bicycle or other
obstacle inter fere th e practice .

◆ Please do not prac tice dr iving on wet a nd slip pery ground.

6.1 Startup of Transporter Body

Description of s tartu p steps

When you start Rob step M2 f or the first time or di d not use i t

for a long time, ple ase tur n on the system power ( for normal

startup, pleas e ignore this step)

Then, use the remo te cont roller to control a ccordingly

(for detailed fu nctio ns, please r efer to C hapter 3

Information ab out Rem oter Contr oller f or Robstep M2)

20

系统电源按钮

普通模式

开机键

新手模式

开机键

关机键

静音键

Start up

Key

Norma l

Start up

Key

Begin ner

Powe r Bu tton

Power -off

Key

Mute Ke y

6.2 Steps to Drive

Step 1: Start Robs tep M2
First, please us e the rem ote controller fo r start up.Then, the indi cators of remaini ng capa city, startup and syst em on the
display panel li ght up, and the trans porte r body produces a voi ce prom pt indicating nor mal sta rtup.

Start up

Key

Norma l

Start up

Key

Begin ner

Step 2: Get ready fo r drivi ng
Before getting o n, plea se make sure t he dire ction of the handle i s norma l and the transport er body k eeps an upright
balance, and the n put one foot on the foo t pad.

Indi ca tor of remain in g

Indi ca tor of startu p

Indi ca tor of system o pe ra tion

21

Step 3: Control mo vemen t of Robstep M2
First, after you s tand on R obstep M2 stably, plea se keep Robstep M2 st atic.
Then, you can slig htly le an forward s or back wards to control Ro bstep M 2 to move forwards or b ackwa rds. Please remem ber tha t
the leaning rang e should be small.

Step 4: Control th e trans verse dire ction o f Robstep M2
When you swing the h andle of Robstep M2 t o the lef t, Robstep M2 turns l eft; wh en you swing the hand le to the r ight, Robstep
M2 turns right.

Step 5: Decelera te to sto p
During driving , you can lean slight ly forw ards and backward s to chan ge the center of grav ity, and when the transp orter b ody
brakes slowly an d does not move forwa rds, yo u should control th e cente r of gravity and keep b alanc e to stop Robstep M2.

1

2

22

◆ Please do not shak e the han dle violen tly, or the pr obability of acci dents m ay increase.

◆ Please do not sudd enly change the gra vity ce nter of the whole bod y backw ards during stopp ing, es pecially o n smoot h

roads. Large acc eleration and dec elera tion may cause slip page of w heels and injury to p ersons.

◆ When you get off, plea se do not pull the hand le back wards, try to keep th e balan ce of Robstep M2, and a void backward

movement of the tr anspo rter body to injure t he user.

◆ Please do not driv e on wet an d slippery r oads. Thi s road condition ma y cause s lip of wheel s of Robs tep M2 and control

WARNING

!

6.3 Driving Practice

When you want to dri ve Robs tep M2 outdo ors, pl ease make sure you ca n skill fully drive Robst ep M2 for y our safety before
driving:

◆ When you drive Rob step M2 f or the first time, pl ease pr actice dri ving on a s afe and spacious si te unde r the beginner mode .

◆ Please practic e repeatedly in an op en site u ntil you can get on, ge t off, driv e forwards, drive b ackwa rds, turn an d stop

easily and skill fully.

◆ If you can not drive R obste p M2 skillfu lly, pleas e do not drive the tran sport er in dangerous pla ces where childre n,
pedestrians, o r traffic obstacles a ppear.

◆ When you drive Rob step M2 , your heigh t incre ases; please pay at tenti on to obstacles ove rhead a nd avoid them, and wh en

you drive throug h low places, pleas e prote ct your head, avoid i njury, and g et off to pass thr ough if a pplicable.

◆ You can practice d rivin g in different t errai ns, but you must dece lerat e in unfamiliar ter rain. The wheels of Rob step M2 c an

not leave the grou nd at any t ime.

◆ When you drive Rob step M2 u nder a new env ironm ent, please conce ntrat e on driving and be car eful.

◆ Robstep M2 is a traffi c tool designed for s mooth r oads. During driv ing, th e user should pay mor e atten tion to road

conditions, es pecially crossi ng spee d control bumps and g rass am ong buildings, an d the use r need to lear n to avoi d
obstacles by dri ve prac tice.

Step 6: Get off
You should stop Ro bstep M 2 before getting off, w hen one foot touche s the gro und, the other foot l eaves t he foot pad quickly,
and the transpor ter bod y enters the n on-ri ding mode after pro ducin g a voice prompt.

23

6.4 Correct Driving Posture

◆ Please drive fol lowing the guide fo r corre ct operation, and p racti ce frequently.

◆ When the traffic is he avy, please get off a nd walk t o reduce the occurr ence pr obability of acci dents a s much as possible.

WARNING

!

24

7.Maintenance and Servicing of Robstep M2

◆ The user needs to perform routine maintenance of Rob step M2.Th is chap ter mainly descri bes ste ps and important

prompts to servi ce or mai ntain Robs tep M2.

◆ Before perform ing the s teps below, p lease m ake sure the power su pply an d the charging cabl e of Robs tep M2 are
disconnected .When t he transpo rter is p owered on or the batt ery is ch arged, please do no t perfo rm the steps below.

WARNING

!

7.1 Handling Notes

Lift and put down Ro bstep M 2 with prope r skill s, and follow the ste ps belo w:

◆ Make sure Robste p M2 is not c onnected w ith the c harger and is power ed off.

◆ Lift the transpo rter bo dy with one ha nd, and g rip the foot of the lev er for th e next grade of the han dle wit h the other hand to

lift Robstep M2 fo r handl ing.Plea se do not u se the casing of the tr anspo rter body as the bear ing poi nt for handling.You can
also use the rear ra ck of Rob step (a secondary h andling part) to ha ndle ea sily.

7.2 Maintenance

◆ Check tire compo nents r egularly. Sha ke the ti res along the rotar y direc tion by hand, and obs erve whether tire c ompon ents

shakes. If they sh ake, pl ease check the bots u sed to in stall the ti re and sc rew tightly.

◆ Check the right an d left ti res for serious wea r regularly. If the tire s are wor n, please contact t he afte r-sale departme nt to

change them.

◆ Please check the s crews u sed to conne ct the ha ndle and handle lev er comp onents together, a nd tigh tly screw if they are

loose.

◆ Every time befor e use, pl ease check the lock ing part of the quick r eleas e for loosening, an d check t he lock spanner for
tightness and se rious wear. You can try to s hake th e locked handle lev er. If the h andle lever shake s or loosens, pleas e
check the lockin g part of t he quick rel ease fo r damage. If the lock ing par t has no damage, you on ly need t o lock the lock
spanner.

25

7.3 Cleaning

Notes before Cle aning:

◆ Please make sure t he powe r supply and t he char ging cable of Robst ep M2 are d isconnected.

◆ Wipe the casing wi th soft c loth to clean Robst ep M2.

7.4 Storage

◆ Please store Rob step in a d ry place wit h suita ble environment t emper ature indoors. If y ou will n ot use the transpor ter for a
long time, pleas e do not connect it wit h the pow er supply.

NOTE

!

◆ For safe driving , after t he service life of th e whole t ransport er is rea ched (the driving d istan ce reaches 25,000 km, and t he

using frequenc y of the ba ttery exce eds the n ormal using frequ ency) , when you start Robs tep M2, t he transporter bo dy will
be powered off autom atically after th e syste m warns for errors au tomat ically.

◆ Please do not clea n Robstep M2 with wat er or oth er liquids.If wat er or oth er liquids penetr ate the t ransporter, ele ctron ic
parts in Robstep M 2 may hav e permanen t damag e.

WARNING

!

◆ The user may not ope n the cov er, interna l contr ol circuit and gear b ox of Rob step M2 without per missi on. There are no u ser

maintenance pa rts and component s.

◆ The user may not dis assem ble Robste p M2 with out permission, o r we rega rd that the user waiv es the wa rranty of this

product.

◆ If you will not use Ro bstep M 2 for a period o f time, p lease store it afte r full ch arge and charge it ev ery thr ee months or more

frequently.

WARNING

!

26

8.Parameters of Robstep M2:

Maximum Cruisi ng
Speed

Robstep M2 Remarks

Cruising Dista nce

Maximum Climbi ng Angle

Net Weight

Minimum Turning R adius

Whole Size

Battery

Charging Requi rements

Charging Time

Tire Type

Service Life of Transporter

Load

15km/h

20km

15

15.8kg

0m

140*53* 45.5( cm)

72v 4.4Ah Lithiu m Batte ry

110-240vAC -60hz

4h

Flat-free Vacuum ti re

≥25000km

20-120kg

1

23456123456

The maximum crui sing sp eed can be
configured by an a pplication. Dur ing
driving, the tra nspor ter keeps dy namic
balance and runs a t a speed larger than
the maximum crui sing sp eed in a short
time.

The cruising dis tance is measured o n
smooth roads und er the te mperatur e of

25°C and the load of 70k g.This
parameter is affec ted by the capacity o f
the battery, the driv ing habit, the load ,
the environmen t tempe rature, ro ad
conditions, et c.

The net weight ref ers to we ight of the
whole transpor ter with a 4.4Ah lith ium
battery.

The whole size ref ers to th e size when
the control leve r stret ches to the
greatest exten t.

The standard bat tery co nfigurat ion of
M2 is the 4.4Ah batt ery. You can choose
a 6.6Ah battery to i ncrea se the cruising
distance, but th e net wei ght will
increase by arou nd 1Kg.

27

14 0 CM 10 7 CM

53 C M 45 .5 CM

9.Front, Top and Left Views and Size of Robstep M2

28

10. Fault Treatment

When Robstep M2 ha s a fault o r you suspec t a fault t hat you c annot repa ir, plea se contact the serv ice cen ter of Robstep for
repair.

Wishing you a pleasant user experience

The version of thi s M2 manu al: V1.1. All the info rmation in the manu al (unt il the date when this m anual i s printed) is up-to ­date informati on. The company, however, w ill constantly op timiz e and improve the pro duct, t herefore, any sus pensi on or
change of the rele vant co ntent of thi s manua l will be made withou t prior n otice. Please vis it the offi cial websi te for th e latest
information.

If any problems oc cur dur ing use, ple ase ref er to the instructi on manu al. If the problem ca nnot ye t be solved through t his
manual, please v isit th e Website at www. robst ep.com or call cust omer se rvice at: 4000-16 3580 (I can help you al ong the
way).
Donggua n Robst ep Robot Co., Ltd. wi shing y ou a pleasant user ex perie nce!

◆ When you drive Robstep M2, you may collid e or fall i f you lose con trol of Robstep M2. Thus, i t is very i mportant to
understand the s afety n otes, warn ings an d notes to drive Robs tep M2, a nd you must learn to dr ive Robstep M2 safely

to avoid danger.

◆ You can see this man ual and w atch the video tuto rial fo r safe drivi ng to lea rn safe driving ski lls.

◆ This manual intr oduce s all instru ction s and notes. The user of Ro bstep M 2 must read this manu al care fully and us e the

tranporter fol lowing requirem ents in t his manual. Robst ep shal l not be liable for any l egal co nsequenc es resu lting from
the user's opera tion without foll owing p rompts or violati on to war nings.

◆ For more informa tion an d support, p lease v isit the official web site of R obstep (www.robstep.com).

◆ For service cent ers and i nformation rela ted, please visit t he offici al website www.rob step.com or dail th e unifi ed national

service hotlin e 4000-163580 (I wi ll help y ou all the way).

◆ PICC This produc t is insu red by the Peo ple's I nsurance Compan y of Chin a.

WARNING

!

29

Donggua n Robst ep Robot Co., Ltd.
Customer servi ce hotl ine: [phone]
Official si te: www. robstep.com
Email: info@ro bstep .com
Address: Build ing 2, So nghu Huake I ndust rial Park, 6 South Go ngye Ro ad,
China Songshan L ake National Hi-Tec h Indus try Development Z one

FCC Compliance Statement: This device complies with Part 15 of the FCC rules. Operation is
subjected to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.

This device complies with Industry Canada’s licence-exempt RSSs.Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

-- Consult the dealer or an experienced radio/TV technician for help.

This equipment is in compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
Product operating temperature: < 40

o

C.