10
SERVICE
See warranty first then;
Should your unit require service, check with your
distributor to see where local service is available. If
not or if you wish your unit to be serviced at the
factory, call for a return merchandise authorization
(RMA) number, and upon receipt of same, ship it
PREPAID and insured to our factory address.
PH: 1-800-824-1646
Robot Coupe U.S.A. Inc.
Service Department
280 South Perkins St.,
Ridgeland, MS 39157
• THE BLADES ARE SHARP! It is recommended
that cutting gloves be worn when handling
the blades. Handle and store the blades with
safety in mind.
• Never try to defeat the safety mechanisms!
•Never put anything (utensils etc.) but food material near the blades on the power mixer!
• Never overload the power mixer!
• Never turn the power mixer on unless the
bell is completely immersed in the product.
• Always unplug the power mixer before
doing any cleaning or maintenance!
W ARNING
• Whisks
The performance of the whisks depends on the
condition of the wires. The metal wires may become
worn over time. In order to ensure optimum performance, they will need to be replaced. Do not use a
defective or damaged whisk!
TROUBLE SHOOTING
• THE POWER MIXER DOES NOT START.
- Did you follow the previous operating instructions?
See section-Operating The Power Mixer.
- Is the machine too hot? Allow the power mixer to
cool. Then retry.
- Pull the plug and try another outlet.
- Check outlet for current (breaker or fuse).
- Call local Robot Coupe authorized service agency.
• THE POWER MIXER STOPS DURING (WHILE)
PROCESSING.
See the section on Operating the power Mixer. The
first paragraph describes the overload protection. It
may be necessary to allow the machine to cool for
up to 30 minutes before restarting.
If you cannot locate the cause of the problem
- Release the control button (CB).
- Unplug the power mixer.
- Are the blades free to rotate in the bell?
- Is the drive shaft free to rotate? To check this,
unplug the power mixer, remove the bell and test
the rotation of the end of the drive shaft manually.
Check the condition of the plug and the power cord.
• THE POWER MIXER STARTS TO SMELL HOT OR
SMOKE.
Turn the power mixer off and unplug it. Call your
local authorized service agency.
• Blade
The blade can be removed from the bell for
thorough cleaning. Always dry thoroughly to avoid
spotting.
• Aluminum
Use soft-metal-safe cleaning agents!
• Plastic
Be careful, many cleaning agents are corrosive
and are not safe for use on plastics!
Do not use strong alkaline detergent (having a
high concentration of soda or ammonia).
• Whisk holder
Never immerse the whisk holder in water. Clean it
with a cloth lightly dampened (not dripping). Never
run the whisk holder through a dishwasher.
•Whisks
The whisks can be cleaned either by hand or in a
dishwasher.
To ensure effective cleaning, always remove the
whisk ejector.
MAINTENANCE
• Blade
Over time the blades will become worn and will
need to be replaced. The washer and seals should
also be replaced at this time. A blade service kit is
available.
•Tube seal
In order to maintain a watertight seal between the
tube and bell, inspect the seal for wear and replace
it if necessary.
• Seal ring
The seal ring can be lubricated using a suitable
food grade grease. In order to maintain a
watertight seal, check the seal ring for wear and
replace it if necessary.