USER GUIDE
Original user instructions
RK1000, RK1000 Pro, RK2000,
RK2000 Pro, RK3000 Pro, RK4000 Pro
Robotic Mower
Safety First
IMPORTANT!
READ THESE INSTRUCTIONS AND SAFETY GUIDE CAREFULLY
BEFORE USE. RETAIN FOR FUTURE REFERENCE
1
Safe Operating Practices
2
Symbol Definitions
3
Safety Features
Annex A – Battery removal instructions
This product is an autonomous robotic mower, powered by a rechargeable
lithium-ion battery and includes a base station.
The mower will independently depart from the base station, mow the
lawn and return to the base station for charging.
A pre-installed perimeter wire connected to the base station sets the
boundaries (a “virtual wall”) for the mower. It will be laid around the
edges of the lawn and around objects that the mower should avoid.
The mower moves randomly within its working area, as defined by the
perimeter wire.
The mower includes Bluetooth and GSM radio modules (on selected
models).
Do not allow children to use or operate the mower.
Children must be supervised at all times.
This guide includes the original manufacturer’s instructions in terms of Directives
2006/42/EC and 2014/53/EU. It may describe models that are not available in
your country.
Please note the terminology below when using this guide.
Front and rear of the mower:
The front is the opposite side to the (red) STOP button. It is the direction of travel of
the mower and where the passive wheel/s are located.
The rear is where the (red) STOP button is located, and where the traction drive
wheels are located.
Left and right directions are determined when standing at the rear of the mower
and looking at its front.
Safety Guidelines
DANGER
Describes situations, where, if the hazard is not avoided, it will cause
death or serious injury.
WARNING
Describes situations, where, if the hazard is not avoided, it may result in
death or serious injury.
CAUTION
Describes situations, where, if the hazard is not avoided, it could result
in minor or moderate injury, or damage to property and/or the product.
Provides information on proper use of the product and avoidance of
i
possible operating malfunctions.
2 3
Important Safety Information
WARNING
It is your responsibility to:
• Restrict the use of this mower to persons who have read, understood and
follow the warnings and instructions in this guide and in the mower.
• Inform your neighbours that you have a robot mower in operation and that
they may be injured if they access your lawn during operation.
DANGER
Always connect the power supply to the indoor, weather-protected power
supply circuit protected by a residual current device (RCD) with a tripping
current of not more than 30 mA. Follow local electrical installation instructions.
WARNING
Allow the blades to stop rotating completely before lifting or tilting the mower
or approaching the blades.
DANGER
The power supply cord must not be replaced! If the cord is damaged, the entire
power supply must be replaced. Do not connect a damaged power supply cord
to the power supply and do not touch a damaged power supply cord as it can
cause electric shock.
Keep all power supply cords away from underneath the mower to
prevent damage.
CAUTION
In case of lightning, disconnect the perimeter wire from the base station and
unplug its power supply from the socket.
Safe Operating
1
Practices
A. General Information
1. Read, understand and follow all instructions on the mower and in the manual(s) before
attempting to assemble and operate. Keep this manual in a safe place for future and regular
reference and for ordering replacement parts.
2. Familiarise yourself with all controls and their proper operation.
3. It is your responsibility to inform your neighbours that you have a robotic mower and the risk of
injury if they access your lawn during its operation.
4. If your lawn is open to the street and/or your neighbour’s property, you must be present
during the mower’s operation to prevent others from coming into contact with the mower
during operation. Alternatively, you must fence your lawn so that others cannot access it
during operation.
5. Never allow children under 14 years of age to operate the mower using the remote control
app. Children aged 14 and over should read and understand the instructions for safe operating
practices in this manual and on the mower and should be trained and supervised by an adult.
6. Never allow children, persons with reduced physical, sensory or mental capabilities or people
who are unfamiliar with these instructions to operate the mower.
7. If situations occur which are not covered by this manual, use care and good judgment. Contact
your customer service representative for assistance.
8. This mower is a precision piece of power equipment, not a toy. Exercise extreme caution at all
times. This mower has been designed to perform one job: to mow grass. Do not use it for any
other purpose.
B. Preparations Before Operating
PRIOR TO FIRST USE, ENSURE THAT PRODUCT HAS BEEN
i
CHARGED CONTINUOUSLY FOR 24 HOURS.
1. Ensure the correct installation of the perimeter wire, as instructed in the Getting Started Guide.
2. Thoroughly inspect the area where the mower is to be used. Remove all stones, sticks, wires,
toys and other foreign objects which could damage the blade or be picked up and thrown by the
blade. Thrown objects can cause serious personal injury.
3. Keep bystanders, children and pets inside while the mower is in operation. Stop the mower if
anyone enters the mowing area.
4. If there is a risk of lightning, keep the mower in a protected area and disconnect it from the
power supply.
4 5
C. Operation
WARNING
Do not allow the mower to operate unattended if you
know that there are, or may be, pets, children or people in
the vicinity.
1. Your robotic mower is a dangerous power tool. Exercise care when operating it and follow all
safety instructions and warnings.
2. In the event of an accident or malfunction during operation, press the red STOP control immediately.
3. Do not operate the mower if any safety feature or any part is damaged, worn or inoperable.
4. Always turn the mower off by removing the disabling device before lifting the mower or clearing
blockage of the blade(s) and/or drive wheels or making any adjustments. Activating the disabling
device cuts power to the drive wheel and blade.
5. Never pick up or carry the mower while the wheels are turning or blade is moving. Do not touch
the blade before it has stopped rotating completely.
6. Do not use the mower for any purpose other than cutting grass.
7. Never attempt to bypass a safety device or to remove a guard or cover. Doing so may result in
personal injury through contact with the rotating blade. The sensors are safety devices.
8. The blade continues to rotate for up to two (2) seconds once a safety sensor has been triggered
or the red STOP control has been pressed. Never place any part of the body in the blade area until
you are certain that the blade has stopped rotating.
9. Should the mower start to vibrate abnormally, stop the motor and check for the cause immediately.
Vibration is generally a warning of a problem. Pull out the disabling device to prevent any operation
of the mower.
10. Always wear safety goggles during remote control operation and while performing an adjustment
or repair to protect your eyes. Thrown objects which ricochet can cause serious injury to the eyes.
11. Never operate the mower with a damaged safety device, guard or cover. Failure to follow this
warning may result in personal injury.
12. Do not put hands or feet near rotating parts or under the cutting deck. Contact with the blade(s)
can cause amputation of the hands and feet.
13. Watch for holes, ruts, bumps, rocks or other hidden objects. Uneven terrain or hidden objects
could cause an accident. Tall grass can hide obstacles.
14. Your mower is designed to cut normal residential grass of a height no more than 6” (15 cm). Do
not attempt to mow through unusually tall grass (e.g. pasture).
15. Do not operate the mower without the cover door closed.
16. Set the weekly programme so that the mower is in operation when no one is likely to be on the
grass. To schedule suitable operating hours, follow the one-time setup procedure on the mower’s
screen or via the mobile application.
17. Do not connect a damaged power supply cord to the power supply or touch a damaged power
supply cord before it is disconnected from the power supply, as doing so can lead to electric shock.
18. Keep all power supply cords away from underneath the mower to prevent damage. A damaged
power supply cord can lead to electric shock. Disconnect the mains plug from the socket if the
cord is damaged or entangled.
DO NOT TOUCH THE CORD BEFORE DISCONNECTING THE SUPPLY.
If the power supply is installed outdoors, do not operate or disconnect it when the temperature
falls below 0° C or rises above 40° C to avoid the risk of fire.
19. Steer the mower manually only when it is within your range of vision. Stay within 6 metres of
the mower when you are operating it manually.
20. Do not overreach, keep balance at all times and always be sure of footing on slopes; always
walk, never run while operating the machine.
D. Children
1. To avoid tragic accidents, you should always ensure that there are no children on the lawn.
Children are often attracted to the mower and mowing activity. They do not understand the
dangers. Never assume that children will remain where you last saw them. Never assume that
children will stay away from the mower while it is operating.
2. Keep bystanders, children and pets inside while the mower is in operation and under the
watchful supervision of a responsible adult. Stop the mower if anyone enters the area.
3. Be alert and turn the mower off if a child or bystander enters the area.
4. Do not allow children to ride on the mower. It is not a toy.
5. Never allow children to play on the lawn while the mower is in operation. Teach your children
that the mower is dangerous and that they must stay away from it.
6. Never allow children under 14 years of age to operate the mower using the remote control
app. Children aged 14 and over should read and understand the instructions for safe operating
practices in this manual and on the mower and should be trained and supervised by an adult.
E. Transport
Before moving or transporting your mower, follow the steps below:
1. Press or pull the red STOP control to stop the mower.
2. You may use the remote control (via the mobile app) to drive your mower from one place to another.
3. If you elect to carry your mower:
• Turn the mower off by pressing the “OFF” button located under the cover door on top of the
mower. The red STOP control then becomes a carrying handle.
4. Always carry with the blades facing away from you. Be careful to avoid contact with the sharp
edge of the blade when lifting or carrying the mower.
6 7
F. Remote Operation
1. Refer to the separate operator’s manual provided with the downloadable app. Follow all warnings
and instructions provided.
2. Always operate the mower according to the app instructions while standing away from
the mower.
3. Keep a safe distance between you and the mower when it is in operation. Always stop mower
operation before approaching it for any reason.
4. Exercise extreme caution when the mower is moving towards you.
5. Operate the mower remotely only in daylight or in good artificial light, and avoid operating on
wet grass.
6. Never operate the mower remotely in bare feet, sandals, slippery or lightweight (e.g. canvas)
shoes. Always wear substantial footwear and long trousers; always make sure of your footing
on slopes.
G. Batteries
1. Use only genuine batteries provided by the manufacturer. Battery part numbers are specified in
the “Additional Information” booklet.
2. Do not open, drop or damage the sealed battery pack. Do not use the battery if it exhibits visible
defects or deformations, if it is broken or cracked.
3. DO NOT ATTEMPT TO REPAIR OR MODIFY BATTERIES! Repair attempts may result in severe
personal injury due to explosion or electric shock. If a leak develops, released electrolytes are
corrosive and toxic.
4. Do not attempt to remove or destroy any of the battery components.
5. The battery pack contains electrolytes. In the case of electrolyte leakage from the battery pack,
take the following action:
• Skin contact: Wash the contact areas off immediately with water and soap.
• Eye contact: Flush the eyes with plenty of clean water for at least 15 minutes. Do not rub.
• Seek medical assistance.
6. Do not dispose of the battery pack in a fire. The cell may explode.
7. The battery is intended to be charged when it is inside the mower and properly connected to
the mower. Always use the power supply provided with the mower. Improper use may result in
electric shock, overheating or fire.
8. Do not use the battery for any purpose other than powering the dedicated robotic lawnmower. Use
of the battery to power any other product is extremely dangerous.
9. Observe proper disposal laws and regulations for batteries to protect the environment. Refer to the
“Rechargeable Battery Disposal” section of this user guide for additional information.
10. When replacing the battery, be sure to insert the battery connector correctly. Reversing the battery
polarity may cause damage to the battery and mower.
H. Slope Operation
1. All slopes require extra caution. If you feel that the mower cannot maintain traction on a slope, the
slope is too steep to mow. Wet grass will decrease traction and may cause the mower to slip and
slide on the slope. Serious injury or property damage could result.
2. For your safety, measure any slope before using the mower on the sloped area. Use a slope
measuring device before setting up the mowing zones or operating this mower on a sloped or hilly
area. Smart phone applications can also be used to measure slopes. The mower may slide out of
the mowing area if the slope at the edge of the lawn is greater than 11° (20%).
3. Do not mow on slopes greater than the following:
• Inside the lawn - 24° (45%)
• Edge of the lawn - 11° (20%)
4. Do not operate the mower under any conditions where traction or stability are in question.
Always be sure of the mowing surface. A tip or overturn could cause serious personal injury or
property damage.
5. Stay at least 4’ (1.2 metres) from drop-offs, ditches, slopes or the edge of water to help ensure
that the mower does not slide out of the mowing zone. You could damage the mower or cause
serious injury.
I. Maintenance and Special
Instructions
1. Keep the mower in good working order. Replace worn, damaged or broken parts. Manufacturer
part numbers of the batteries, blades and power supplies are specified in the “Additional
Information” booklet.
2. To avoid serious injury, do not modify the mower in any way.
3. Mower blades are sharp. Wrap the blade or wear gloves and exercise extra caution when changing
the blade.
4. Always switch off the mower and remove the disabling device before servicing or clearing
blockage of the mowing blade(s) and/or drive wheels or inspecting the mower. Never attempt to
service or adjust the mower while it is in operation. Before cleaning, repairing or inspecting, make
certain the blade and all moving parts have stopped.
5. The blade should come to a complete stop within two (2) seconds of pressing the red STOP
control. If you do not hear the blade stop within two (2) seconds, your mower must be serviced
professionally by an authorised service dealer before being used again.
6. Never use a high-pressure power washer or hose to clean the mower. Water can damage
components and the programmable controller. Use a damp cloth to wipe the display clean.
7. Visually inspect blade for damage (e.g. excessive wear, bent, cracked). Replace the blade with the
original equipment manufacturer’s (O.E.M.) blade only. Non-O.E.M. blades will not fit properly and
could potentially be unsafe.
8. Use of spare parts which do not meet the original equipment specifications may lead to improper
performance and compromise safety. It will also void your warranty.
9. After striking a foreign object, or getting stuck, stop the mower and pull out the disabling device.
Thoroughly inspect the mower for damage. Repair the damage before replacing the disabling
device, starting and operating.
10. For areas close to a children’s play area, bodies of water, drop-offs or public roads, supplement
the perimeter wire with a rigid (wood/stone) boundary edge at least 6” (15 cm) high, which will
help to prevent the mower from exiting the mowing zone.
8 9
11. If your mower is installed and operated in an open garden or a public location, you must place
warning signs around those mowing areas, showing the following: “Automatic Lawnmower! Keep
away from the machine! Supervise children!”
12. Clean or replace safety and instruction labels, as necessary.
J. Winter Storage
The Mower
Fully charge the mower in its base station for a minimum of 24 hours. Turn the mower off. Clean the
mower and store it in dry indoor conditions at an ambient temperature above 0°C.
Base Station
There are no special winter storage instructions for the base station. It can be left on the lawn during
the winter.
It is recommended that the power supply be disconnected from the mains during the winter.
Annual Service
To keep your mower in good condition, it is recommended that you take it to a certified dealer for
service before or after winter storage.
The annual service may vary between different service providers and will include all or some
of the following: cleaning the mower’s parts and mowing deck, checking for worn parts (such
as blades, wheels and other moving parts) and replacing them if required, testing the mower’s
functions and safety components, checking the battery and uploading the latest software version,
possibly including newly added features.
K. Product End of Use
1. The mower and its accessories should be properly disposed of at the end of their useful life to
prevent waste electrical and electronic equipment from ending up in landfill sites, and to protect
and improve the quality of the environment. Check with your local waste facility or municipality
regarding disposal laws. Many municipalities provide special waste collection sites for the disposal
of batteries and electronic equipment.
2. Do not dispose of the battery pack or the mower in unsorted municipal/household waste.
3. Do not dispose of the battery pack in a fire.
4. Refer to local and statutory regulations for any special disposal or recycling laws and requirements.
Refer to the end of the Quick Reference section for disposal instructions.
5. The mower must be disconnected from the base station when removing the battery.
6. The battery must be removed from the device before it is disposed of. Follow the battery removal
instructions as described in Annex A.
7. The battery must be disposed of safely.
2
Symbol Definitions
Symbol Description
WARNING — READ THE OPERATOR’S MANUAL(S)
Read, understand and follow all the safety rules and instructions in the manual(s)
and on the mower before attempting to operate this mower. Failure to comply with
this information may result in personal injury or death. Keep this manual in a safe
location for future and regular reference.
GENERAL WARNING
Warns of hazards and risks.
DANGER — AVOID AMPUTATION INJURY
Do not put hands or feet near or under the cutting deck. Contact with the blade
can cause amputation of the hands and feet.
WARNING — AVOID CRASH/BLADE INJURY. KEEP A SAFE DISTANCE FROM
THE MACHINE WHEN OPERATING.
Do not mow when children or others are around. To help avoid contact with
the blade or a thrown object injury keep others away from the mower while it
is in operation. Keep bystanders, children and pets inside while the mower is in
operation. Stop the mower if anyone enters the area.
WARNING — AVOID THROWN OBJECT INJURY
Keep bystanders at least 15’ (5 metres) from the mower during operation. Remove
all stones, sticks, wire, toys and other foreign objects which could be picked up and
thrown by the blade(s). Do not operate the mower without the cover door or safety
devices being in their proper place and operational.
WARNING — AVOID CRASH/BLADE INJURY
Do not allow children to ride on the mower. It is not a toy.
WARNING
Turn the mower off before attempting to service it.
WARNING
Remove the disabling device before working on or lifting the mower.
WARNING – USE ONLY THE ORIGINAL POWER SUPPLY
Do not alter the power supply connection! Use only the original power supply unit
provided by the manufacturer, with the mower or as a spare part. The correct part
number is indicated on the product, on this label. A non-original power supply may
result in fire and damage to the base station and the mower.
Never use a high-pressure power washer or hose to clean the mower. Water can
damage components and the programmable controller. Use a damp cloth to wipe
the display clean.
CORRECT HAND PLACEMENT
Correct hand placement and orientation of blades when lifting the mower.
10 11
3
Safety Features
WARNING
Your mower is equipped with numerous in-built safety
features. However, the mower remains a hazardous device
with sharp blades, which can cause serious injury to anyone
who comes into contact with it.
Being on the lawn while the mower is operational is
strictly prohibited.
STOP control/carrying handle
Disabling device
Display door
A. Child Lock
The child lock prevents unintended operation of the mower by an accidental press of
one of the buttons. Only pressing two buttons in the correct order will initiate operation.
You must activate the child lock feature if children under the age of 6 may come in
contact with the mower.
B. Anti-Theft Device
(code-protected disabling device)
The anti-theft device system function will prevent anyone from using or driving
the mower unless they have a valid code to enter. You will be prompted to enter
a four digit code of your choice to use as your personal security code. It is highly
recommended that you activate this feature to prevent operation of the mower by
children or people who are unfamiliar with the mower or not permitted to use it.
C. Lift Sensor
If the mower is manually lifted off the ground, the mower and rotation of the blade
will stop within two (2) seconds.
D. Tilt Sensor
If the mower is tilted up towards a vertical position, the mower and rotation of the
blade will stop within two (2) seconds.
E. Obstruction Sensor
Your mower detects obstacles in its way during operation. If the mower collides
with an obstacle, it will stop movement in that direction, reverse itself away from the
obstacle and the mower and rotation of the blade will stop within two (2) seconds.
F. Stop Control
Push or pull the red STOP control at any time during operation will stop the mower
and the blade within two (2) seconds.
G. Removable Disabling Device
Pulling out the disabling device will prevent any further operation of the mower.
You must pull out the disabling device before lifting the mower and before any
service work.
H. Base Station and Perimeter Wire
The mower cannot operate without the perimeter wire and base station installed and
activated. In the event that the perimeter wire signal is turned off, the mower will
stop operating.
12 13
Annex A – Battery removal
instructions
1. Remove the disabling device.
2. Turn the mower off by pressing and holding the GO button for 2 seconds.
3. Insert the provided plastic key into the slot and rotate left by 90°, then pull the door halfway
up until it stops.
4. Rotate the key backwards by 45° and pull the door up entirely.
5. Disconnect the battery from the mains.
6. Press the battery housing snap to remove the battery.
Let’s get
started.
Can’t wait
to mow your
lawn.
14 PB
Welcome to a friendly
home
Congratulations on your purchase! You are just a few steps away from
meeting your best team player. Very soon you will come to count on your
new friend to do a perfect job.
It will automatically depart from its Base Station on predetermined days
and times, mow your lawn and return to its Base Station for charging.
A pre-installed perimeter wire sets the boundaries (a “virtual wall”) for
your mower. It will be laid around the edges of your lawn and objects that
you want to protect.
The mower moves randomly within its working area, as dened by the
perimeter wire. This kind of random movement provides the perfect cut
and ensures complete coverage of your lawn.
In addition, it follows the perimeter wire when it mows the edges of your
lawn to give it a perfect nish.
Good-looking healthy lawns are achieved by consistent mowing, which is
exactly what your Robomow provides.
After following the installation instructions, you will be ready to enjoy your
free time, while your new friend looks after your lawn.
It is highly recommended to read the complete installation guide prior to
installation.
For easier installation
It is recommended to mow the lawn with a traditional mower one last time
and water the edges of the lawn 24 hours before installing the wire.
16 17
What’s in the Box
x4
The product
Your new Robotic Mower
Perimeter Wire*
Marks the working area for
the mower
(*) Not included in all models
Wire Pegs*
For securing the wire
to the ground
(*) Not included in all
models
Base Station
This is where the mower
recharges itself
Power Supply
The power supply for
charging your mower
x2
Spare Plot Connector
For connecting the
Perimeter Wire to the
Base Station
Base Station Stakes
For axing the Base
Station to the ground
Extension Cable
15 m (50 ft) low voltage
cable to connect the
base station to the
power supply unit
x2
Wire Connectors
For splicing the
Perimeter Wire in
case of a cut
Wheel cleaners Safety guide
Additional information
Getting started guide
RoboRuler
Required for setting the distance of the
Perimeter Wire from the lawn’s edge
ADDITIONAL INFORMATION
CS DALŠÍ INFORMACE
DA YDERLIGERE INFORMATION
DE ZUSÄTZLICHE INFORMATIONEN
ES MÁS INFORMACIÓN
FI LISÄTIEDOT
FR INFORMATIONS COMPLÉMENTAIRES
HU TOVÁBBI INFORMÁCIÓK
IT ULTERIORI INFORMAZIONI
NL BIJKOMENDE INFORMATIE
NO TILLEGGSINFORMASJON
PL INFORMACJE DODATKOWE
ДОПОЛНИТЕЛЬНАЯ ИНФОРМАЦИЯ
RU
SV YTTERLIGARE INFORMATION
Original user instructions
Wrenches for blade tip,
blade disk, drive wheel
Plastic Battery Door Key
Additional tools required for installation
Ready? Let’s begin...
18 19
So where are we
heading?
Correct installation of your mower will ensure maximum results.
This is what it takes to prepare it to do a perfect job for you:
Base Station location
Choose Base Station location
Soft Obstacles
How to protect soft obstacles
Slopes
What slopes can the mower handle
Separated zone
How to wire a separated zone
1
3
5
7
2
4
6
Lay the wire
Lay out the “virtual boundary”
Hard Obstacles
When should they be excluded
Narrow pass
How to wire a Sub-zone
8
www.robomow.com/goto/rk_installation_video
Finish
Complete the installation
Know Your Lawn
Understanding your lawn will save you unnecessary
mistakes and make the installation process easier and
more straight-forward.
Throughout this manual, skip sections which are not applicable to your
lawn type.
So, what does your lawn look like?
Type A
Main Zone only
Your lawn area is one continuous zone
and all areas of the lawn are wide
enough for the mower to navigate
through (at least 4 m (14 ft) wide at its
narrowest point).
Main Zone
Type B
Main Zone + Sub Zone
Your lawn consists of more than one
zone. These zones are connected by
a narrow passage 1-2 m (3-6 ft). The
mower can drive between these zones
to mow the entire area.
20 21
Main Zone
Sub Zone
Main Zone
Separated Zone
Type C
Main Zone + Separated
Zone
Your lawn consists of two or more zones
that are not connected (separated by
a fence, sidewalk, pathway or other
obstacle). The mower cannot drive
between these zones.
Type D
Main Zone + Sub Zone +
Separated Zone
Sub Zone
Main Zone
Separated Zone
Some areas of your lawn are connected
to the Main Zone by a narrow pass (up
to 1-2 m (3-6 ft wide) and some areas
are totally separated from the Main Zone
by a fence, sidewalk, pathway or other
obstacle, and the mower can’t drive
between them.
Base Station
1
Location
Choose locations for the Base Station & Power Supply unit
The Base Station is where your mower recharges and where the
perimeter wire starts and ends. In this installation step, you are
going to determine a proper location for the Base Station.
Where should you place your Base
Station?
Consideration A
It is strongly recommended to place the Base Station in the Main
(largest) zone of your lawn
Consideration B
Up to a max. of 15 m (50 ft) from a power outlet
22 23
Consideration C
A minimum of 3 m (10 ft) of straight wire in front of the Base Station and a
min. of 1 m (3 ft) behind the Base Station to allow smooth docking
Min 1 m
Min 3 m
Consideration D
In a shady spot
Keep a minimum of 1 meter (3.3 ft) from a sprinkler head to
avoid damaging the mower’s internal components
TIP
Consideration E
Make sure the ground is even and at, and that there is no slope
How to install the Base Station?
ORIENTATION
Place the Base Station according to the image below
24 25
DISTANCE FROM EDGE
Use the ruler to install the wire in the correct distance from the edge of
your lawn.
1
When lawn is level
with the ground use 1st
distance of the ruler
2
If there is a drop
where the lawn ends
use the 2nd distance
of the ruler
3
If there is a ‘wall’ on the
lawn edge higher than
5 cm please use the 3rd
distance of the ruler
PEG BASE
After choosing the proper location, secure the Base Station to the
ground using the provided stakes.
Be careful not to damage irrigation pipes when hammering
down the stakes.
26 27
Plan Ahead
Before you begin, walk along the edge of your lawn and plan how to set
up the Perimeter Wire. Take note of all obstacles and slopes.
Obstacles and Slopes
Before you put a single peg into the ground, take note of any obstacles or
slopes.
OBSTACLES
Soft Obstacles
Soft obstacles are ower beds,
ponds or small trees. They need
to be protected by creating
Perimeter Islands.
Hard Obstacles
Hard obstacles are vertical, rigid and
higher than 15 cm (6 in), such as trees
or large hard elements that the mower
can gently bump into without causing
damage. There is no need to protect
these obstacles with the perimeter wire.
Ponds
Ponds and other bodies of water
need to be protected by creating
Perimeter Islands.
28 29
SLOPES
Slopes along the edge
To ensure your mower doesn’t slip o the lawn, especially when the grass
is wet, the Perimeter Wire must exclude a slope along the edge of your
lawn with an incline of over 20% - that is, 20 cm rise per 1 m [8 in rise per
3 ft].
More than 20%
1 m / 3 ft
Less than 20
cm / 8 in
Less than 20%
1 m / 3 ft
More than
20 cm / 8 in
Slopes within the Lawn
Your mower can mow areas within the lawn with a slope of up to 45%. You can
include slopes near the edge if the slope is down towards the inside of the lawn,
hence there is no risk for your mower to slip outside the lawn. A 45% slope means
45 cm rise per 1 m (17 in rise per 3 ft).
Max 45%
Max 45%
The slope is too steep if...
The mower tilts o the ground while climbing it. Exclude such
slopes from the cutting area.
TIP
2
Lay the Wire
Lay the perimeter wire (“virtual boundary”), which denes
the working area for the mower.
Now you’re ready to install the Perimeter Wire. Let’s take it step by
step.
• Have your mower’s package nearby.
• Be sure to cut your grass with your old mower one last time
TIPS
WHAT
YOU’LL
NEED
before you start wiring. In addition, the ground should be
moist. This will make inserting pegs easier and help ensure
that the mower doesn’t cut the wire.
• Hammer
• Combination pliers
... A sunny day and a sunny mood :)
30 31
Let’s make a good start
Pull out approx. 50 cm (1.6 ft) of wire and peg the beginning of the
wire to the ground where you intend to install your Base Station.
50 cm
Start unwinding the wire counter-clockwise around the lawn,
starting at the Base Station’s location.
Lay it loosely along the perimeter as you walk along the lawn edge.
If you get to any area/object that needs special care, make sure you
carefully lay the Perimeter Wire as described in the following sections.
Maintain Proper Distance
The Perimeter Wire is secured to the ground
by the pegs supplied with the product. Use the
RoboRuler to determine the distances you should
leave between the Perimeter Wire and the lawn’s
edge and obstacles.
• Insert pegs every 2-3 m/7-10 ft and at corners. At this early
stage, set a minimal number of pegs. You will insert all necessary
pegs later.
• Pull the wire tight while hammering the pegs to their nal depth in
the ground.
• Take care not to damage irrigation pipes.
TIPS
~ 2 m
32 33
When the edge is at, use the short
distance of the RoboRuler.
1
When the edge is a drop, use distance 2
of the ruler.
2
When the edge is a wall (more than 2
cm/ 1” above the ground level), use the
3rd distance of the RoboRuler.
3
Leave a minimum of 1.2 m (4 ft) if the
edge of the lawn borders water.
Min 1.2 m (4 ft)
Alternatively, place a physical barrier
close to the water.
15 cm (0.5 ft)
• It is not necessary to bury the Perimeter Wire.
• Burying the wire along exposed areas, such as pavements, is
TIPS
usually recommended.
• If additional Perimeter Wire is required in order to complete the
setup, you can extend it using the waterproof Wire Connectors
provided (see page 43 “Splicing the Perimeter Wire”).
34 35
3
Soft Obstacles
Protect Soft Obstacles
Objects such as ower beds, ponds, or small trees must be
protected by setting Perimeter Islands.
Perimeter Wire position
Perimeter Wire
If the distance between an island and the
perimeter wire is lower than 1.2 m (4 ft), make
the obstacle part of lawn’s edge.
Set the Perimeter Wire
clockwise around the
obstacle, otherwise
the mower will drive
into the Perimeter
Island or won’t be
able to mow the
area around
it properly.
• Wires leading to and from an island should be fastened with the
same peg
Keep min. 1.2 m (4 ft) between
islands; if obstacles are closer
together, use one island.
TIP
4
Protect Hard Obstacles
Exclude from the lawn any hard objects that are lower than 15 cm.
Hard objects higher than 15 cm can be left unprotected inside the lawn.
Hard Obstacles
Min 15 cm
36 37
5
Slopes
Your mower can handle any slope up to 45% inside the lawn
Max 45% (24° )
Slopes
1 m
45 cm
Max 45% (24° )
Exclude any slope greater then 20% that are on the edge of your lawn
to prevent the mower from slipping outside your lawn (especially in
wet conditions)
< 20% (11°)
20% =
H=20 cm
L=1 m
> 20% (11°)
38 39
6
Narrow Pass
Recall Your Lawn Type
Main Zone
Main Zone
Sub Zone
Type A
Main Zone only
Type B
Main Zone +
Sub Zone
How to Wire a Sub Zone
Type B / Type D
A Narrow Pass connects the Main
Zone with a Sub Zone.
Don’t have a Sub Zone?
Skip this section!
Main Zone
Separated Zone
Type C
Main Zone +
Separated Zone
Main Zone
Sub Zone
Type D
Main Zone +
Sub Zone +
Separated Zone
Narrow Narrow
PassPass
Separ.
Zone
Main Zone
Sub Zone
Main Zone
W
A Narrow Pass connects the Main Zone with a Sub Zone.
For passages greater than 2 m (6.5 ft), the mower will be able to drive
through.
> 2 m
W
Min 1.5 m
W
40 41
When a narrow pass is between 1-2 m (3-6 ft), the wires should be installed
13cm
5"
45°
in the middle of the path with RoboRuler distance 1 between them to allow
the mower to be able to follow the wires in and out of the sub zone. On the
entrance to the path from both directions, you should break the corner to 45
degrees so the mower will turn accurately in and out of the narrow pass.
1 m < W < 2 m
45°
45°
W
Narrow Passes should be rm, level, and smooth.
7
Separated Zone
How to Wire a Separated Zone
Type C / Type D
Extend the Perimeter Wire from the Main Zone, over the obstacle.
Base Station
Don’t have a Separated Zone?
Skip this section!
Two wires
under
same peg
42 43
Splicing the Perimeter Wire (as
needed)
TIPS
• Insert both wire ends into the leftmost and rightmost
positions on the connector.
• Verify that the wires are fully inserted into the connector.
• Use a pair of pliers to press the button on top of the
connector. The button should be fully pressed, without
damaging the connector.
Complete the
8
installation
Complete Wire Setup
Once the Perimeter Wire has
been laid completely and you
are back to the Base Station,
install the last peg approx.
5 cm (2 in) in front of the
base. It is very important
that the wire will be inline with the center of the
Base Station.
Unwind the wire up to
about 50 cm beyond the
TIP
44 45
Base Station and cut it.
30cm
50 cm (20”)
12"
Open the back door of the Base Station.
1
2
Slide or install the wire through the designated tunnel and pass it through
the opening under the charging connectors until it goes out to the back of
the Base Station.
Install the connector to the tip of the wire as described in the
drawings. Cut the wire end, close to the connector.
Yay! You’ve done
the hardest part!
46 47
Peg the wire to the ground. Twist and wrap the wires so they could t
nicely in Base Station compartment. Connect the wire end marked with ‘A’
to the connector marked with A on the back of the Base Station. Connect
the other end to the other connector. Tuck the wire in and close the door.
Connect the power cable to the socket
Place mower in the Base
Station, make sure the
mower is contacting the
charge arms
LED Indicators
Now you should see the LED indication on the Base Station blinking green
(if the mower is outside the Base Station), or steady green (if the mower is
inside the base). More detailed information on the LED indicators is located
on page 63.
Steady Green
Mower in
LED
base
Mower out
of base
Steady Red
Blinking Green
Blinking Red
Orange 4 sec
4 sec
Caution
The Extension Cable from the Power Supply to the Base
Station should be securely fastened to the ground! It should
never present a tripping hazard.
The Extension Cable should cross ONLY over soft surfaces.
It should not cross over hard surfaces (e.g., sidewalk,
driveway) where it cannot be securely fastened.
Just one more
step to go...;)
48 49
One Time Setup
Turn the mower on and follow the initial settings to get it ready for work.
Set Language, Time and date
Language
2 sec
Select your
Language
Welcome
screen
Next
Back
Date
Set date
Time
Set time
Installation done by...
Select who is performing the
installation.
Test wire position
Ensures the robot can follow the
wire without obstructions. Your
mower will follow the wire and
stop wherever an adjustment of the
wire position is needed. Follow the
instructions on the mower screen.
Read more in Annex B.
What type is
your lawn?
Choose ‘Main+’ if lawn has more
than 1 zone.
50 51
Main Zone size
Set your Main Zone size.
Separated zone
If you have a separated zone in your
lawn, you need to set the separated
zone switch to ‘ON’. This will allow
you to select “Separated Zone” from
the mower’s home screen to initiate
mowing after manually placing the
mower in your separated zone.
Remember to bring your mower back
to the Base Station at the end of an
operation in a separated zone so that
it can charge and be ready to continue
the automatic plan without missing
an operation.
Setup completed
Initial settings are done. The
next screen will appear in a few
seconds.
Set Cutting Height
M
You can set the cutting height by
rotating the Knob right/left. Once done
press next.
If the grass is high, to get the best
cutting results, it is recommended to
start high and lower the mowing height
gradually over a couple of weeks.
Schedule Plan
The Mower calculates the suggested
automatic mowing plan according to
your lawn size. To start the automatic
plan you need to approve it, or you can
choose to change it from this screen
or come back to it later for adjustment.
You can nd the automatic scheduling
plan settings under the settings screen
from the main screen.
You can read more information about
the automatic plan settings options in
the “Automatic Operation’ section in
this manual.
Ready to mow
The one time setup is completed :)
Your mower is now ready to mow.
Conrm that it is in the base station and
that the schedule plan is ‘on’.
52 53
Annex B - Test wire
position
1. While your mower is driving on the wire please observe for the following
possible situations:
a. Wire too close to obstacles
If the mower encounters an obstacle while following the wire, it will
maneuver around it. In these situations, adjust the wire further away
so that the mower will clear the obstacle without having to depart the
wire and navigate around it.
b. Wire too close to edge of lawn
If the mower falls off the edge of the lawn as it travels the wire,
adjust the wire further inward away from the edge.
c. Wire too far from obstacles and / or edge of lawn
Your mower has the unique ability to mow very close to obstacles
and the edge of your lawn. If you see areas where it would not mow
as close as you would like, simply adjust the wire further in. Just be
careful to avoid situations “a & b.”
d. Rough or challenging terrain
If you see areas where the mower appears to have limited traction
or is otherwise struggling to maneuver accurately, you should likely
adjust the wire around these areas. Very loose or sandy soil, rocky
or rooted terrain, and/or highly uneven surfaces can increase the
chances of your mower getting stuck and not reliably making it
back to the Base Station to charge every time. Areas that are very
challenging in dry conditions are likely to become much more so after
heavy rainfall.
2. To test any adjustments you make to the wire, simply press the stop
control, and carry the mower to a location on the wire approx. 3
m before the area that was adjusted. Send it Home again. Repeat
this process as many times, per location and on as many locations
as necessary, until you are happy with how it navigates the entire
perimeter.
3. Once the mower has made it all the way around the perimeter it will
dock inside the base station.
54 55
Secure wire
Now it’s time to add some pegs along the wire.
Use the remaining pegs along the Perimeter Wire, between 0.5 m to 1 m
(1.5 ft to 3.3 ft) apart.
~ 2 m
~ 50 cm
Additional options
with the mobile app
Your mower is a smart connected product. It comes with a built-in Bluetooth
LE (Low Energy) device that enables you to control your mower from your
smartphone.
A free complementary mobile app will allow you to experience your mower in
a whole different way!
You can download the Robomow 3.0 app* from Google Play Store (Android) or
from Apple AppStore (iOS). After downloading, you can register your mower
and enjoy much more.
Along with a totally exciting experience, it brings additional options and
capabilities to your small and clever mower:
• Setting automatic mowing schedule
• Activating theft protection
• Defining lawn settings (size, sub-zones, separated zones)
• Manually driving your mower
• Mower diagnostics
• Avoiding interference by changing signal type
• Enabling "Storage" mode to minimize power consumption to comply with
CEC/DoE regulation.
• Geo-fence and Push notification for models equipped with GSM module.
*Search Robomow 3.0 app in Google Play and App Store.
#
Not available on models manufactured prior to 2022.
56 57
#
Well Done!
Now relax, and let
your mower do the
work.
1
Knowing your mower
2
Menu structure
3
Automatic operation
4
Manual operation
5
Features - how to
6
Periodic maintenance
7
Troubleshooting
8
FAQ s
58 59
Knowing your
1
mower
In order to fully enjoy your mower, learn about its dierent parts and
messages. Understanding how it works and behaves will lead to its smooth
and easy operation.
External Parts
Interface door
Touch
Sensitive
Bumper
STOP control /
Carrying Handle
Disabling device
Charging contacts
Guard wires
Mow motor
Front wheelBlade disk
Drive motor
Battery door
Drive wheel
60 61
Under the Hood Parts
Operation panel
On/O/Go
Button
Mowing Height Adjustment Knob
Navigation Keypad
Return Button
M
LCD display
Time & Date
Anti-theft /Child lock
Bluetooth/2G/3G
Battery status
Select zone
Settings
Edge mow
before
mowing
62 63
Mowing
mode
Schedule
On/O
• next operation
• charging
• automatic depart
status
Previous
operation
Base Station LED indication
Mower in
base
LED
Indication Meaning
Mower out
of base
Steady Green
Steady Red
Blinking Green
Blinking Red
Orange 4 sec
4 sec
Steady green
Blinking green
Steady red
Blinking red
Orange
Perimeter wire signal is OK; the mower
is inside the base
Perimeter wire signal is OK; the mower
is outside the base
No charging
Poor perimeter wire connection or the
wire is too long
Type signal has changed A/B/C
2
M
A/B/C
A/B/C
Menu structure
Mower Options
Congure user preferences
Child Lock
Lock the keypad to prevent accidental operation
Anti - Theft
PIN Code protection
Time and Date
Set date & time
Format
Select Time format (24/12) and Unit format (meters/feet)
64 65
Language
Change mower’s menu language
Sound
Turn Sounds on/o
Signal Type
Change to avoid interference with other robotic
mowers around
Storage mode
Minimizes power consumption during winter or other
long periods where mowing is not needed while mower
is left on base station.
Wire turn mode
Allows more ecient mowing operation by enabling
smooth, continuous turns at the lawn edge.
Lawn Options
For a full description of all menu items, please refer to the Features
section of this document. Additionally use the touch screen to navigate
through menus by using the navigation keypad buttons and make a
selection by pressing the green Go button.
Islands
Turn On/O
Size
Set your lawn size
Add Sub-zone
Add up to additional 4 sub zones to the schedule plan
Near Wire Follow
Prevents wheel tracks along the same path by driving along the
perimeter wire with a dynamic oset (not centered on wire)
Separated Zone
Allows you to operate the mower in separated zones
Edge mow
Enable or disable edge mowing on automatic operations
Intensive Mowing
Temporarily increases the mowing intensity to
maximum for 7 days
66 67
Automatic
08:30
3
operation
Learn how to congure automatic operation and manually
bypass/override it when needed
• The Zone Size setting is used by the mower to automatically determine
the required mowing time for your lawn, and to recommend a weekly
schedule for best results.
• This schedule includes the available working days, as well as the
recommended working window available for each day.
• You can modify the working days and the working window according to
your needs.
• You can split the daily working window into two separate windows if
Keep 2 hours gap between the working windows
i
you’d like the mower to stay o the lawn for a time in between.
• It’s important to not overly limit your mower’s working time. Keeping
the schedule open will allow your mower to better adapt to changing
conditions and reach the needed working hours for the week.
• The mower will alert you (
i
) if the number of working days and/or size
of the working window is not enough to accommodate the needed weekly
mowing hours. For more information, tap the ‘i’ icon.
Your mower will stop mowing once it has reached the required
hours for the week based on lawn size, so don’t think of this
schedule as necessary for preventing the mower from working
too much.
68 69
TIP
Mowing Hours
2
3
4
M
-30%
-20%
-10%
0%
10%
1
• Though your Robomow determines a smart schedule based on the
size you set for your lawn, you may nd the need to adjust from this at
times.
• The mowing time required to maintain your lawn can vary on factors
such as: grass type, weather / time of year, sunlight exposure, soil
drainage, fertilizing, etc... Because of this, it is recommended that you
monitor the quality of your lawn and make adjustments as needed.
• Your mower allows you to adjust the automatic schedule up or down,
either for all your lawn together, or dierently for each sub-zone.
• Too much mowing can damage your lawn and shorten the
longevity of your mower
• Too little mowing can result in an uneven look or the inability of
the mower to keep up with grass growth
TIPS
Note:
A/B/C
• For best results - It is recommended to not set more than 2 days in a
row without mowing.
• After the necessary mowing is completed for a given day, the mower
will stay in its Base Station until the next working day.
• By default the mower will be set with intensive mode switched ‘On’. In
this mode the mower will temporarily (for 7 days) work in the maximum
capacity mowing mode. This is done to bring your lawn quickly to an
even height before the mower switches into its automatic maintenance
schedule.
• If at any time during the season, the mower has gotten far behind on
coverage (possibly due to being switched o for an extended time, or
because of a burst of very fast grass growth, etc...) you can re-enable
Intensive Mowing to allow for the mower to catch back up. This will
operate the mower at max. capacity for 7 days after which time it will
change back to your previous schedule settings.
70 71
M
Turning automatic operation on/off
Skip Today
• The automatic operation comes disabled by default.
• During the one-time setup, the mower will guide you to set your lawn
size. When done you will be able to review the oered automatic plan,
change it and enable it.
• If needed, you can switch o automatic departure completely by
toggling the schedule on / o in the main screen.
• If you want, you can also stop automatic operation on a specic zone in
the lawn settings section.
Schedule
On/O
Manual
M
M
M
4
operation
Manual Operation is used when you want to start a mowing operation,
regardless of the mowing schedule.
Manual Operation with or without edging
To initiate Manual Operation:
Choose between the two operation
modes Edge+Mow or Mow.
Edge + MowMow
Select zone
Select the zone you want the mower
to mow by tapping the select zone
icon.
Select zone, then tap the Mow mode.
Note: Edge mode is not available for
Sub-zones.
72 73
Features -
5
how to
Adjusting the mowing height
• Lift the interface door at the top of the mower.
• Set the mowing height by rotating the knob left or right. The cutting height
is displayed on the LCD.
• The mowing height’s range is 20-100 mm (0.8-4 in)
Child Lock
A/B/C
A/B/C
This feature is turned O by default. To turn this feature on:
Tap the settings
icon, then tap the mower icon.
Navigate to “Child Lock” and toggle On to enable.
After a delay of 10 min without touching the screen or keypads, the mower will
become locked.
To temporarily release locked keys:
Press and hold Up and Back buttons for 3 seconds.
The keys will relock after 2 min. without user intervention.
74 75
- - - -
- - - -
Anti-Theft / Lockout
The Anti-Theft prevents anyone from using or driving your mower unless
they have a valid code to enter. By default, this feature is turned O.
To turn it On for the rst time:
Islands
If you have big islands (like ponds or large ower beds) in this zone
you can set the ‘Island’ switch on to help the mower nd its base more
eciently.
Size
This is where you set your lawn size. Lawn size is important, as it is being
used by your mower to calculate the amount of mowing hours needed.
Sub Zones
Use this section to add or modify sub zones. Just follow the screen
instructions to choose the zone size, dene the zone entry point, and set other
parameters unique to each zone.
76 77
Near wire follow
Use this feature to reduce wheel tracks along the perimeter when the
mower travels back home to the Base Station. It works by allowing the
mower to travel at various distances from the wire on each trip instead of
always being centered directly over the wire.
Each lawn is dierent, so will require some experimentation to nd the
optimum min. and max. values.
Separated Zone
If you have a separated zone in your lawn, you need to set the separated
zone switch to ‘ON’. This will allow you to select “separated zone” from the
mower’s home screen to initiate mowing after manually placing the mower
in your separated zone. Remember to bring your mower back to the Base
Station at the end of an operation in a separated zone so that it can charge
and be ready to continue the automatic plan without missing an operation.
A/B/C
A/B/C
Intensive mode
If at any time during the season, the mower has gotten far behind on
coverage (possibly due to being switched o for an extended time, or
because of a burst of very fast grass growth, etc...) you can re-enable
Intensive Mowing to allow for the mower to catch back up. This will operate
the mower at max. capacity for 7 days after which time it will change back
to your previous schedule settings (automatic operation needs to be turned
on for intensive mode to be activated).
Signal type
The mower supports 3 signal types that you can choose from in the case
that you are experiencing interference from other robot mowers in adjacent
lawns. To change the signal type, place the mower in the Base Station and
select a dierent signal from the one you are currently using. Allow approx.
5 sec. for the mower to sync. with the Base Station on the new signal.
78 79
Wire turn mode
Allows more ecient mowing operation by enabling smooth, continuous
turns at the lawn edge.
Advanced Settings
Storage mode
Minimizes power consumption during
winter or other long periods where
mowing is not needed while mower is
left charging in the Base Station.
Out of the box
Will reset all settings to the factory
defaults. The one time setup mode
will be initiated.
Reset settings
This action will reset all mower and
lawn settings including the automatic
schedule plan.
80 81
6
Periodic
maintenance
Severe injury and damage hazard!
Always remove the disabling device and power the mower o before
lifting the mower. Blades are very sharp. They can cause severe cuts
or lacerations. Always wear heavy work gloves when working with or
around the blades. NEVER use a damaged or broken blade.
After periods of ongoing prolonged precipitation it is advised to remove
grass build-up from mowing deck, guard wires and wheels to ensure an
ideal cutting result.
WARNING
Every couple of weeks
• Inspect the underside of the mower. Clean every couple of weeks if
necessary. Carefully scrape the collected grass debris (using a small
stick or similar object) from under the mowing deck.
• Check the Perimeter Wire and add pegs where it is loose and not tight to
the ground. In case of seasonal changes in the lawn, make sure to adjust
the wire accordingly.
• Inspect the Base Station, clean it from mud and debris to allow proper
docking.
IMPORTANT!
NEVER use high pressure water to clean the mower.
Liquids can damage components. Use only a damp or wet
cloth to wipe the surface clean after scraping.
Winter storage
The mower
• Turn Schedule O and charge the mower fully in its base for 24 hours.
• Remove the disabling device and power the mower o.
• Clean the mower and store it in dry indoor conditions at ambient
temperatures above 0˚C.
Base Station
• No winter storage is required for the Base Station. It can be left on the
lawn during the winter period.
• It is recommended to disconnect the Power Supply from the mains during
the winter storage period.
Winter service
• To allow better maintenance and to keep your mower in good condition,
it is recommended to bring it to a certied dealer for service prior to
winter storage. Winter service is oered centrally in selected countries,
or via 3rd party partners. Check Robomow website or contact us for
more information.
• Winter service includes operations like cleaning the mower’s parts and
mowing deck, checking for worn parts (such as blades, drive wheels and
other moving parts) and replacing them if required, testing the mower’s
functions and safety components, checking the battery, and uploading
the latest software version, possibly including newly added features.
82 83
7
Troubleshooting
Message
Displayed
Cross Outside
Stuck In Place
Check Mow
Height
Check Power
No Wire Signal
/ Waiting for
Signal
Probable Cause /
Event
The Perimeter Wire is too
close to the edge.
The lawn slope near the edge
is too steep and causes the
mower to slip outside.
The lawn’s edge is too
bumpy.
The mower got stuck in
place. It cannot continue
driving.
Mowing system is in overload
due to very tall grass or an
obstacle that is stuck or
wrapped around the blades.
There is a temporary power
cut.
The Power Supply unit is not
plugged in properly.
There is no charging source
detected.
Power Supply unit is
unplugged or there is a
temporary power cut.
Signal generator may need to
be restarted.
The Perimeter Wire is not
connected to the Base
Station.
The Perimeter Wire is cut. Check for cuts in the Perimeter Wire.
Corrective Action
Move the wire towards the inner side
of the lawn.
Do not include areas with very steep
slopes near the Perimeter Wire.
Fill holes and pits along the edge
until level with the ground.
Check the ground for holes or
indentations. Fill it with soil.
Check if the Perimeter Wire is not
too close to the edge. Move the wire
towards the inner side of the lawn.
Turn o the mower, remove the
Disabling device and inspect the
blades. Remove any foreign object
or excessive clogging inside the
mowing deck.
Raise the mowing height.
Conrm that the Power Supply unit
is plugged in to mains.
Conrm the Power Supply is
properly connected to the extension
cable, and the cable is connected to
the Base Station.
Clean the charging contacts on
the Base Station and verify proper
connection of the Base Station to the
Power Supply unit.
Make sure the Base Station is
connected to the mains supply.
Disconnect the Power Supply from
the mains supply and reconnect after
10 seconds.
Check the connection of the
Perimeter Wire to the Base Station.
Frequently asked
8
questions
Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not at. Fill some ground to
atten the lawn around the Base Station to allow smooth entrance.
Make sure the Perimeter Wire is straight before and after the
Base Station.
Poor quality of mowing
The blades may be dull. Turn o the mower, remove the
disabling device and replace them if needed. Use heavy gloves
when inspecting blades.
Patchy and uneven mowing
Make sure the working window is big enough and increase the
mowing time via the Mowing hours setting to compensate for
lawn’s complexity or fast growing season.
Mower does not depart from base for a long time
Tap the mower icon with the information bubble while the
mower is in the Base Station. The non-depart reason code
will be displayed. Refer to our online Help Center for a detailed
description of non-depart codes.
Robot does not detect Base Station / ‘Pairing Required’
message displayed
Remove mower from Base Station and turn it o. Make sure Base
Station is active - plugged into a wall socket and green light is
blinking. Turn the mower on and manually place it in the Base
Station. Allow about one minute for pairing to be completed.
769-26587-00_en
84 PB
Stanley Black & Decker Outdoor GmbH | Wiesenstraße 9 | 66129 Saarbrücken | Germany
769-26587-00_en
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