Roadpost Motorola 9500 User Guide

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9500 PORTABLE TELEPHONE

USER’S GUIDE

IRIDIUMIRIDIUMIRIDIUMIRIDIUM

C or close the keypad cover.

Basic Operation

Place a call:

Extend and rotate the antenna, enter the phone number, and then press

Turn the phone's power on/off:

Press and hold

Find Name

Check Signal

Call Voicemail

Lock Phone Now

Turn Vibrate Alert On/Off

Read Messages



Show Battery Meter

9500 PORTABLE QUICK REFERENCE

Quick Access Menu

23456



1

Available from satellite mode only.

2. Remove battery cover.

Special Features

End a call:

Press

Answer a call:

Extend and rotate the antenna, open the keypad cover, and then press

Forwarding On/Off



Adjust earpiece volume:

< to scroll to the desired memory type and then press O.

Phone Book

2. Press

Add a number to the phone book:

1. Enter the phone number and then press

E and then the upper and lower volume keys on the side of the phone.

Unlock the phone:

Press and hold C.

Clear the entire display or exit the menu system:

Clear the last digit in the display or exit a submenu:

Press upper and lower volume keys on the side of the phone.

Adjust ringer volume:

Press

2-9 as many times as necessary to reach

2-9 keys to enter letters and < to scroll

3. Press O to accept the number.

between letters. Press

4. Enter a name, using

desired letter. When name is complete, press O.

Enter your 4-digit unlock code (supplied to you by your service provider).

Press O to store the entry in the next empty memory location.Recall a number from the phone book:

Display your phone number:

O to call the displayed entry.

2. Enter the three-digit location number of the entry, and then press O.

3. Press

1. Press Q.

6. Attach the antenna.

Press

5. Enter a three-digit location number, and then press O or

, Cellular Always or Satellite Always.

M to scroll to Cellular Preferred, Satellite 

Q #.

2. Press

Switch modes:

3. Press O to select.

1. Press M until you see Mode Selection, and then press O.

Preferred

Press

M until you see Phone Book, and then press O.

M to scroll to Last Calls Made and then press O to select.

2. Press M to scroll to Last Ten Calls, and then press O to select.

4. Press M to scroll to the number you are looking for.

3. Press

Recall last ten numbers dialed:

5. Press O to place a call to that number.

1. Press



1. Insert the SIM card.

Getting Started

3. Install the battery.

4. Attach the battery compartment cover or optional cellular cassette.

5. Charge the battery.

Antenna Lock Release Button

Signal Strength Indicator

Volume Keys

Display Indicators

Alphanumeric Keypad

Current State of Service Indicator

Earpiece

Real Time Clock

Battery Level Indicator

Display

SIM Card Eject

Special Keys

Battery Compartment/ Cellular Cassette Port

SIM Card Port

Keypad Cover

Special Keys

Microphone

Accessory Connector

Options Menu Quick Reference

Phone Book

Personal Numbers Last T en Calls My Phone Numbers Fixed Dialing One-Touch Dial Settings

Call Related Features

Show Battery Meter Show Signal Strength Pending Call Drop Call Forwarding Call Waiting Call Barring

1,3,5 1,5 1,3,5

Messages Menu

Call Voicemail Received Messages Message Settings

Note: Unmarked features are available in all modes. 1 Available from Satellite Mode. 2 Available from CDMA/AMPS Cellular Mode. 3 Available from GSM Cellular Mode. 4 Available in Extended Menu. 5 Network and subscription-dependent feature.

1,3

Call Meters

Show Call Timers Set Audible Call Timers Set In-Call Display Lifetime Timer

Mode Selection

Cellular Preferred Cellular Always Satellite Preferred Satellite Always

Network Selection

Phone Setup

Adjust Ring Volume Ring or Vibrate Set Ringer Tone Phone Lock Require SIM Card PIN Change SIM PIN2 Code New Security Code Extended Menus Show Time and Date Set Time and Date Set Time Format Language Selection Select Key Pad Tones Phone Status Emergency Mapping International Mapping System Scan Change Number

1,4

Welcome

The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world.

The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its

Satellite Series™ 9500 Portable Phone for the Iridium® system. All Motorola wireless phones are designed and manufactured to meet

Motorola’s exacting specifications and world-class quality standards. During development, our laboratory testing team took the durable phone through rigorous durability tests including temperature, humidity, shock, dust, vibration, and drop tests—and it still worked! We’re confident that the phone you purchased meets your own exacting standards.

Thank you for choosing Motorola, a global leader in communications technology.

Enjoy your new Satellite Series™ 9500 Portable Phone!

Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 In the US & Canada: 1-888-839-4647 Outside the US & Canada (Toll-Free Global Number): +1-8000-839-4647 Direct Dial: +1-847-523-1898 TTY Toll-Free Number: 1-888-390-6456 TTY (outside the United States): +1-847-523-1841 Monday through Friday7AM to 7PM (CST)

+ designates international dialing access code

, , VibraCall, and Satellite Series are

registered trademarks of Motorola, Inc. Iridium, the Iridium logo, and Iridium World Service are

Printed in U.S.A.

Welcome Safety Information Overview

Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

The Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Original Satellite Series Accessories . . . . . . . . . . . . . . . . . . . . . .20

Getting Started

Attaching the Satellite Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .26

What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Removing the Battery Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Checking the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Installing the Cellular Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using Y our Phone

Using Your Phone Feature Overview . . . . . . . . . . . . . . . . . . . . . .42

Powering Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Holding the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

What’s My SIM Card Phone Number? . . . . . . . . . . . . . . . . . . . . . .50

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Adjusting Earpiece Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adjusting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Using In-Call Features

In-Call Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Sending a Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Using the Menus

Using the Options Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Using the Quick Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Using The In-Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

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iii

Managing the Phone Book

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Entering the Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . .70

Phone Book Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .71

What’s on the Phone Book Menu? . . . . . . . . . . . . . . . . . . . . . . . .72

Organizing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Using Pauses in Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Using Phone Number Preﬁxes . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Recalling Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Calling, Modifying, or Erasing an Entry . . . . . . . . . . . . . . . . . . . . .85

Checking Phone Book Capacity . . . . . . . . . . . . . . . . . . . . . . . . . .86

Preventing Access to the Phone Book . . . . . . . . . . . . . . . . . . . . .87

Restricting Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Viewing the Last Ten Numbers Dialed . . . . . . . . . . . . . . . . . . . . .93

Viewing and Modifying Phone Numbers . . . . . . . . . . . . . . . . . . . .94

One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Using Calling Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Entering the Call Related Features Menu . . . . . . . . . . . . . . . . . . .98

Call Related Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . .99

What’s on the Call Related Features Menu? . . . . . . . . . . . . . . . .100

Forward Calls When Unavailable . . . . . . . . . . . . . . . . . . . . . . . .102

Forward All Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Detailed Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Cancel All Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Showing the Battery Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Showing Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Deactivating Pending Call Drop Signal . . . . . . . . . . . . . . . . . . .112

Activating Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Restricting Calls with Call Barring . . . . . . . . . . . . . . . . . . . . . . . .114

Using Message Services

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Entering the Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Messages Services Feature Overview . . . . . . . . . . . . . . . . . . . .121

What’s on the Messages Menu? . . . . . . . . . . . . . . . . . . . . . . . . .122

Checking Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . . . . . .125

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Accessing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Customizing Phone Features

Entering the Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . .132

Phone Setup Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . .133

What’s on the Phone Setup Menu? . . . . . . . . . . . . . . . . . . . . . . .134

Setting the Phone to Ring or Vibrate . . . . . . . . . . . . . . . . . . . . . .137

Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Setting the Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . .140

Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Managing Other Security Settings . . . . . . . . . . . . . . . . . . . . . . .144

Managing Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . .146

Activating Extended Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Selecting the Display Language . . . . . . . . . . . . . . . . . . . . . . . . .150

Managing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . .151

Cellular Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Accessing the Network

Entering the Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Network Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

What’s on the Network Menu? . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Registering With the Satellite Network . . . . . . . . . . . . . . . . . . . .164

Cellular Mode (GSM) Settings . . . . . . . . . . . . . . . . . . . . . . . . . .165

Selecting a Mode

Entering the Mode Selection Menu . . . . . . . . . . . . . . . . . . . . . . .170

Mode Selection Feature Overview . . . . . . . . . . . . . . . . . . . . . . .171

What’s on the Mode Selection Menu? . . . . . . . . . . . . . . . . . . . . .172

Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Selecting Satellite Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Timing Y our Calls

Entering the Call Meters Menu . . . . . . . . . . . . . . . . . . . . . . . . . .178

Call Meters Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .179

What’s on the Call Meters Menu? . . . . . . . . . . . . . . . . . . . . . . . .180

Showing Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Setting Audible Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Showing the In-Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Show the Lifetime Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Customizing the Menu System

Personalizing the Options Menu . . . . . . . . . . . . . . . . . . . . . . . . .188

Personalizing the Quick Access Menu . . . . . . . . . . . . . . . . . . . .190

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Menu Quick Reference

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Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Call Related Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Troubleshooting Glossary Index

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Patent Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Safety Information

Exposure to Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.

International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.

International Commission on Non-Ionizing Radiation Protection

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(ICNIRP) 1996 Verband Deutscher Elektrotechniker (VDE) DIN-0848

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United States Federal Commission, Radio Frequency Exposure

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Guidelines (1996) National Radiological Protection Board of the United Kingdom,

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GS 11, 1988 American National Standards Institute (ANSI) IEEE. C95.1-1992

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National Council on Radiation Protection and Measurements (NCRP). Report 86

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Department of Health and Welfare Canada. Safety Code 6

These standards are based on extensive scientific review. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the updated ANSI Standard.

The design of your phone complies with these standards when used normally.

Antenna Care

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate local agency regulations.

Safety Information

Phone Operation

NORMAL POSITION: Hold the phone as you would any other telephone. Make sure the antenna is extended fully and rotated to either the left or right detente. The antenna should be vertical to the ground and have a clear view of the sky.

TIPS ON EFFICIENT OPERATION: For your phone to operate most efficiently:

Extend and rotate your antenna fully.

•

Make sure the antenna has a clear view of the sky.

•

Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

Batteries

Caution:

conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.

All batteries can cause property damage, injury or burns if a

Driving

Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:

•

Give full attention to driving -- driving safely is your ﬁrst responsibility;

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Use hands-free operation, if available;

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Pull off the road and park before making or answering a call if driving conditions so require.

Electronic Devices

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

Safety Information

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.

Persons with pacemakers:

Should ALWAYS keep the phone more than six inches from their

•

pacemaker when the phone is turned ON; Should not carry the phone in a breast pocket;

•

Should use the ear opposite the pacemaker to minimize the

•

potential for interference; If you have any reason to suspect interference is taking place,

•

turn your phone OFF immediately.

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

Posted Facilities

Turn your phone OFF in any facility where posted notices so require.

Safety Information

Aircraft

Airline regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft.

Blasting Areas

To avoid interfering with blasting operations, turn your phone OFF when in a blasting area or in areas posted:

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Turn off two-way radios.

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Obey all signs and instructions.

Potentially Explosive Atmospheres

Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often but not always clearly marked. They include, but are not limited to: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

Safety Information

Overview

This chapter provides an overview of your new satellite phone.

What Y ou’ll Learn

overview of the user’s guide

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overview of the satellite phone

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overview of the phone’s indicators overview of the original Satellite Series™ accessories

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Overview

Guide Overview

Understanding the Guide

Modes

Throughout this guide there are features that apply only to satellite mode and features that apply only to cellular mode (when you have an optional Cellular Cassette installed). For information on switching modes, see “Selecting a Mode” on page 169.

These conventions alert you to these features.

—This symbol next to a feature name indicates that your phone must

be in satellite mode to access it.

—This symbol next to a feature name indicates that your phone must

be in cellular mode to access it. In addition look for the labels “

the margins for information related to each mode.

Satellite Mode

” or “

Cellular Mode

” in

Key Presses

Key presses are represented in this guide using symbols so that you may locate and use the required sequence quickly. A sequence of key presses may be shown as follows:

M O C

This means you should press M followed by O and then C, in sequence, not simultaneously.

Prompts and Messages

Your phone responds to key presses by displaying either a prompt that guides you to the next action or a message confirming that your action is complete. Prompts and messages are represented in this guide in LCD style, for example:

Enter PIN

Tips

In the margins of your guide are useful hints and ways to improve your phone’s performance.

Completed

Overview

What’s in the Guide?

As you explore your 9500 Portable Phone, use this guide to see what key to press and what happens when you press it. Here is what you’ll learn in each chapter:

Chapter Description

Getting Started

Using Your Phone

Using the Menus

Managing the Phone Book

Using Calling Features

Using Messaging Services

Customizing Phone Features

Accessing the Network

Switching Modes

In this chapter , we’ll show you how to install and charge your battery. Turn to page 25 to get started.

How do you make your ﬁrst phone call? We’ll answer this and more in this section. Go to “Using Your Phone” on page 41 for more information.

Turn to page 63 to learn about how to use the menu system. This chapter teaches you how to navigate the menu system.

Turn to page 69 to learn how to make the most of your phone’s built-in Phone Book.

If you subscribe to Call Barring, or Call Forwarding, turn to page 97 to learn how to use these network features and more.

Did you know that you can be notiﬁed of voicemail or receive numeric and text messages through your Personal Mailbox? Turn to page 119.

Learn how to customize your phone’s features in this chapter. Go to page 131.

Turn to page 159 to learn how to register with the satellite or cellular network, depending on your mode.

If you have a Cellular Cassette installed in your portable phone, you can switch between cellular mode and satellite mode. See page 169.

Timing Your Calls

Customizing

Menus

View the time of your last call or set your phone to remind you after you’ve been talking for a certain amount of time. Go to page 177.

Once you are familiar with the features in your menus, you can then begin to customize your menus to more closely ﬁt your needs. See page 187.

Overview

Phone Overview

Antenna Lock Release Button

Signal Strength Indicator

Volume Keys

Display

Indicators

Alphanumeric Keypad

IRIDIUM

x q

12:00

o l n mk

Current State of Service Indicator

Earpiece Real Time

Clock

Battery Level Indicator

Display SIM Card

Eject

Special Keys

Battery Compartment/ Cellular Cassette Connector

SIM Card Port

Keypad Cover

Overview

Special Keys Microphone Accessory

Connector

Special Keys

Key Function

turns the phone’s power on and off

displays messages

selects menu settings or options, or initiates and answers calls

stores numbers in the phone book

recalls numbers from the phone book

enters the Quick Access Menu when you are in satellite mode

M enters the Options Menu and scrolls forward through menu features

clears characters from the screen or exits the Options Menu

< scrolls through the menu features

Volume Keys

The Volume keys are on the side of the phone. They adjust earpiece and ringer volume. For information on adjusting your volume, see page 53.

SIM Card Eject

The SIM card eject button is on the side of your phone. See “Remove the SIM Card” on page 28.

Satellite Antenna

When you are in satellite mode, to answer calls, make calls, and access satellite services, make sure the antenna is rotated up to either the left or right detente and fully extended. You can receive calls without extending and rotating the antenna, but you must do so to answer the call. Remember, the antenna must have a clear view of the sky.

When you are in cellular mode you do not need to extend or rotate the satellite antenna.

Overview 15

Satellite Antenna Lock Release Button

This button is located on the top of the phone. When you push this button, it releases the antenna so you can use the satellite phone with the 9570 Portable Dock or attach the Auxiliary Antenna. You may also want to remove the antenna if you spend a lot of time in cellular mode.

Cellular Cassette Connector

Insert an optional Cellular Cassette onto the back of the phone. The Cellular Cassette connector is located underneath the battery compartment cover next to the battery. The Cellular Cassette interfaces with your 9500 Portable Phone so that you can use it on the local cellular network.

Keypad Cover

Rotate and extend the antenna and open the keypad cover to answer an incoming call in satellite mode. If you are in cellular mode, you can just open the keypad cover to answer a call. Close the keypad cover to end a call. When the keypad cover is closed, the exposed keys on the keypad are inactive.

The Display

Your phone’s Liquid Crystal Display (LCD) displays as many as four rows of 16 characters. When your phone has been idle a few seconds, the display’s backlight is turned off.

The LCD on your phone may respond slowly to key presses in extremely cold temperatures. This is normal and does not affect the phone operation in any way.

12:00

ABC123

Accessory Connector

This connector, located on the bottom of the phone, provides the connection for an external power supply.

16 Overview

The Indicators

Current State of Service Light

The current state of service light is located at the top of your phone. With the keypad cover closed, this LED status indicator provides information on your phone’s current state of service depending on your current mode.

If the LED is... Then in satellite mode... Then in cellular mode...

Alternating

red and green

Flashing green

Flashing yellow

Flashing

yellow and red

Flashing red Service is not available.

A call is incoming. A call is incoming.

You are receiving a signal from the Iridium satellite network. Y ou can place and receive calls.

Your phone was not successful in registering with the satellite network and cannot receive incoming calls. Try again in a few minutes.

Your SIM card may be inserted incorrectly , may not be inserted, or you may be in a restricted area.

You are receiving a signal from the cellular network. You can place and receive calls.

You are roaming.

You will not see this indicator in cellular mode.

This means that service is not available, your SIM card is inserted incorrectly or not at all, or you may be in a restricted area.

Overview 17

Display Indicators

Indicator Description

Signal Strength Indicator indicates the strength of the

signal from the network. The more segments displayed

in the bar graph, the stronger the signal. When you are in satellite mode, you can also check the

strength of the signal at any time through the menu. See page 111.

Battery Charge Indicator indicates the strength of the battery charge. The more segments displayed, the greater the battery charge.

When you are in satellite mode, you can also check the strength of the charge at any time through the menu. See page 110.

12:00

Real Time Clock Indicator displays the time in either 12-hour or 24-hour format when you are in satellite mode. For more information, see page 147.

Message Indicator appears when you receive a new message when you are in satellite mode or in GSM cellular mode. It ﬂashes when the SIM card is full. See “Accessing Messages” on page 128.

Satellite Mode Indicator appears when your phone is in satellite mode. See “Selecting a Mode” on page 169.

18 Overview

Indicator Description

Home System Indicator appears when you are in your

home cellular system (when you have the appropriate Cellular Cassette inserted) or when the phone has successfully registered with the Iridium satellite system.

Roam Indicator appears when you are roaming on a cellular system (when you have the appropriate Cellular Cassette inserted). This indicator does not appear when the phone is in satellite mode.

B...K

No Service Indicator appears when your phone is not capable of placing or receiving calls.

In Use Indicator appears when a call is in progress.

Scroll Bar appears on the right of the display when you

are in a menu. The button on the scroll bar indicates where you are in the list.

Check Mark indicates a menu item is currently selected.

+ Quick Access Menu Icons allow you to easily identify Quick Access features as you scroll through the Quick Access Menu when you are in satellite mode.

Overview 19

Original Satellite Series Accessories

Product appearance and specifications are subject to change without notice.

AC Travel Charger with International Plug Kit

The AC Travel Charger with International Plug Kit provides rapid

charge for optimal performance and can be used to power the phone when the battery is depleted.

•

Includes four international plug adapters for use in Europe, Australia, India, and the United Kingdom

•

May be used with both 9500 Portable Phone and Desktop Charger

•

Allows use of 9500 Portable Phone while recharging the battery

•

Convenient self-storing cord

•

Charges StarT AC™ wireless phone when used with optional StarTAC Adapter

Desktop Charger

The versatile, user-friendly Desktop Charger features two charger pockets to provide multiple rapid charging options.

•

Front pocket charges 9500 Portable Phone or StarTAC wireless phone with batteries attached (with included plastic insert)

•

Back pocket charges any Motorola Satellite Series or StarTAC wireless phone battery

•

Rapid 3-hour charge time for standard battery

•

At-a-glance LED indicator lights show current charging status for each charging pocket

•

Requires AC Travel Charger or Auto Accessory Adapter

20 Overview

Solar Charger

Efficient, easy-to-use Solar Charger helps keep you in communication even in remote

areas or locations with limited, erratic, or no power service.

•

Uses solar power to recharge batteries or extend talk time

•

Convenient, built-in stand allows angle adjustment

•

Easy-to-read LCD metering system indicates optimal positioning of charging module for best performance

•

Controller provides proper voltage by regulating energy ﬂow between Solar Charger and phone

•

Convenient, self-storing cable connector

Auto Accessory Adapter

Restores full battery power for 9500 Portable Phone operation or Desktop Charger functions from any operating vehicle (using

standard 12-volt accessory port)

•

Make and receive phone calls using the Auto Accessory Adapter for direct power when batteries are depleted

•

Recharge battery while using Desktop Charger or attached to 9500 Portable Phone

•

Charges StarTAC wireless phone with optional StarTAC Adapter

Overview 21

Batteries

Standard Capacity Lithium Ion Battery

•

Provides up to 2 hours of talk time or 16 hours of standby time*

•

Weighs 2.3 ounces/66 grams

High Capacity Lithium Ion Battery

•

Provides up to 3.2 hours of talk time or 24 hours of standby time*

•

Weighs 3.4 ounces/98 grams

Ultra High Capacity Lithium Ion Battery

•

Provides up to 5.5 hours of talk time or 48 hours of standby time*

•

Weighs 7 ounces/200 grams

* All talk and standby times are approximate and depend on network configuration, signal

strength and the features selected.

StarTAC Adapter

22 Overview

Extend your communication options using the StarTAC Adapter to charge StarTAC wireless phones via the Auto Accessory Adapter or the AC Travel Adapter.

Portable Auxiliary Antenna

From one car to another, this compact pocketsized antenna with convenient magnetic

mount goes in every vehicle you do to provide improved reception.

•

use with the 9500 Portable Phone

•

reliable magnetic mount, ceramic patch antenna

•

attached 1.5-meter cable

Antenna Adapter

Provides required external antenna connection to 9500 Portable Phone or 9570 Portable Dock and is compatible with the Portable Auxiliary Antenna.

Carry Accessories

Leather Holster

This high-quality leather case helps protect the phone. It has a removable belt clip and a lanyard wrist strap.

Lanyard Wrist Strap

The lanyard wrist strap is made of nylon. It provides a convenient way to carry your phone.

Overview 23

Cellular Cassettes

Cellular Cassettes are modules that when attached to the 9500 Portable Phone supports various terrestrial or land-based cellular systems. With an attached Cellular Cassette, you can make and receive calls in various cellular modes, assuming service

subscription and coverage are available. Cellular Cassettes create an innovative

blend of cellular and satellite technology in one phone.

•

When attached to the back of the 9500 Portable Phone, Cellular Cassettes enable dual mode satellite and cellular operation.

•

Cellular Cassettes are designed to give you one ﬂexible product that enables communication compatibility in areas that support cellular service in conjunction with satellite service.

•

Cellular Cassettes enable ﬂexible usage of cellular technologies and provide call delivery compatibility in areas that support cellular service.

9570 Portable Dock

The Satellite Series 9570 Portable Dock enables the 9500 Portable Phone operation in a flexible configuration using either the available AC/DC line power or

auto accessory adapter:

•

Fixed unit for in building usage (Requires use of external antenna)

•

Charges 9500 Portable Phone while docked

•

Auxiliary SIM Card for shared-use environment

•

Lightweight Passive Handset for private communications

•

Speakerphone for teleconferencing

* Product appearance and specifications are subject to change without notice.

24 Overview

Getting Started

Getting started with your new satellite phone is easy. Just charge your new batteries and insert your phone’s SIM (Subscriber Identity Module) card. This chapter tells you how.

What Y ou’ll Learn

•

attaching the antenna

•

installing and charging your battery

•

installing and using your SIM card

•

installing your optional Cellular Cassette

Keep in Mind:

satellite mode. If you see a r cellular mode. See “Selecting a Mode” on page 169 to change modes.

If you see a + next to a feature, the phone must be in

next to a feature, the phone must be in

Getting Started 25

Attaching the Satellite Antenna

Attach the Antenna

Attach the antenna in the down position.

Press and hold the button in at the top of the

phone.

Push the antenna until it clicks into place

and release the button.

Remove the Antenna

You may want to remove the satellite antenna to attach an auxiliary antenna, place the portable phone in the 9570 Portable Dock, or if you spend the majority of your time in cellular mode.

26 Getting Started

Remove the antenna in the down position.

Press in the button at the top of the phone.

Remove the antenna.

What Is a SIM Card?

Your SIM card (Subscriber Identity Module) is a smart card that contains your phone number, service details, and memory for storing Phone Book entries and messages. If you don’t have your phone, you can insert your SIM card into a friend’s phone and make use of your personal wireless service.

Keep in Mind:

without the SIM card.

Your phone has limited functionality

GSM SIM Card Capability

If you already have a GSM SIM card and your service provider has a roaming agreement with the Iridium satellite system, you can use it in your satellite telephone. You need an optional Cellular Cassette to access your local cellular/PCS service.

Keep in Mind:

may not have access to certain features that are specific to the Iridium satellite system, and vice versa.

If you are using a GSM SIM card, you

SIM Card Protection

Keep your SIM card in your wallet or purse when you’re not using it. This helps keep your personal information secure and gives you access to your service even if you don’t have your phone. If you forget your phone, insert your SIM card into a friend’s phone to access your personal service.

Caution:

your card to static electricity, water, or dirt.

Avoid bending, scratching, or exposing

Getting Started 27

Installing the SIM Card

Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card.

Insert the SIM Card

Tip:

Make sure the side with the gold plate is facing up.

Turn your phone off by pressing and

holding the

Insert the SIM card into the slot at the base

of the phone.

S key.

Remove the SIM Card

Turn your phone off by pressing and

holding the

Slide the release button toward the base of

the phone.

Pull the SIM card out.

S key.

28 Getting Started

Removing the Battery Covers

Your new batteries are shipped uncharged and ﬁtted with protective covers.

Save the covers for storing and carrying unused batteries. The covers prevent metal objects from contacting both battery terminals, reducing the risk of injury, or damage from a battery short circuit.

Remove the Battery Safety Cover

Press in the release latch.

Continue pushing in and upwards until the

battery slips free from its cover.

Attach the Battery Safety Cover

Lower the side opposite the latch into the

cover.

Slip the side with the release latch down

until it clicks.

Getting Started 29

Installing the Battery

Insert the Battery

Tip:

The battery compartment is located on the back of the phone.

Keep in Mind:

batteries in your phone. If you insert an unapproved battery you will see discharge the battery, but you cannot recharge it.

Remove or rotate the satellite antenna

before installing the battery. (See “Attaching the Satellite Antenna” on page 26.)

Press and hold the release latch at the top

of the battery compartment cover.

Pull the cover upward, and then remove it

from the phone.

Insert the battery, bottom-end ﬁrst, into the

compartment, and then press the battery downward until it clicks into place.

Insert only Motorola-approved

Invalid Batt. You are able to

30 Getting Started

Insert the bottom end of the compartment

cover into the slots at the end of the compartment.

Snap the cover down into place.

If you have an optional Cellular Cassette go to “Installing the Cellular Cassette” on page 39.

Getting Started 31

Tip:

The battery compartment is located on the back of the phone.

Remove the Battery

Remove or rotate the satellite antenna

before removing the battery. (See “Attaching the Satellite Antenna” on page 26.)

Press and hold the release latch at the top

of the battery compartment cover.

Pull the cover upward, and then remove it

from the phone.

Press and hold the release latch at the top

of the battery.

32 Getting Started

Pull the battery upward and out of the

phone.

Insert the bottom end of the battery

compartment cover into the slots at the end of the compartment.

Snap the cover down into place.

Replace the battery cover. See “Attach the

Battery Safety Cover” on page 29.

Getting Started 33

Charging the Battery

Any battery that hasn’t been used for a month or more—including new batteries—should be charged for about 3–4 hours before use.

With the Desktop Charger

You can use the front pocket of the Desktop Charger to charge a battery attached to a phone. You can also charge a spare battery in the rear pocket. The front pocket charges first, then the charger switches to the rear pocket.

To charge:

Connect the Travel Charger to the Desktop

Charger.

Plug the Travel Charger into the appropriate

power source.

Insert your phone with a battery attached.

Insert a spare battery in the rear pocket, if

desired.

34 Getting Started

With the Internal Charger

A battery charger is built right into your phone. Using either the Travel Charger or Auto Accessory Adapter, you can plug the handset directly into a power source to charge the attached battery.

Connect the Travel Charger or Auto

Accessory Adapter to the phone.

Plug the Travel Charger or Auto Accessory

Adapter into the appropriate power source. The phone beeps, ﬂashes the q indicator , and displays

Charging Battery:

Charging Battery

If the phone is powered on, press S twice to place the phone in charge-only mode.

If the phone is powered off, it automatically enters charge-only mode.

Keep in Mind:

You can still place and answer calls while using the internal charger. If you wish to place or answer a call:

Press

S to exit charge-only mode and

return to normal operation. Remember that talking on the phone uses

power, so charging takes more time.

Getting Started 35

Checking the Battery

Low Battery Warning

When the battery level is low and only a few minutes of talk-time remains, your phone signals you in two ways:

•

Low Battery appears on the display.

•

A warning tone (two double beeps) sounds.

Keep in Mind:

phone performance, recharge your battery as soon as possible after you receive the low battery warning.

Check Battery Power Status

To help maintain the best battery and

Satellite Mode

To check your phone’s power status:

Press M, and then press < to scroll to

Call Related Features.

Press O to select.

Press < to scroll to Show Battery Meter, and then press

O to select.

You will see the battery charge level:

12:00

BATTERY

Low Charge Full Charge

12:00

BATTERY

The display shows a fuel gauge. The more segments ﬁlled, the greater your battery’s charge.

36 Getting Started

One of the following messages may also appear:

Message Description

The battery meter doesn’t appear

Not Available

Charging Battery

because a battery is not installed; the phone is operating from external power .

The battery is being charged:

•

If the phone is powered on, the q indicator ﬂashes.

•

If phone is powered off, the q indicator does not appear.

Fast Charge Completed

The battery has completed charging. The q indicator stops ﬂashing.

You have an unapproved battery

Invalid

Batt

inserted in your phone. You ar e able to discharge the battery, but you cannot recharge it.

Press and hold C to exit.

You can only view the detailed battery meter while you are in satellite mode.

Cellular Mode

Getting Started 37

Battery Information

For Maximum Battery Life

Caution:

metal objects to contact or short circuit the battery terminals.

To ensure that you enjoy maximum battery life and use your battery to its fullest capacity:

To prevent injuries or burns, do not allow

•

Always use Motorola-approved battery chargers.

•

Always use Motorola-approved batteries (Standard, High Capacity, Ultra High Capacity battery)

•

Maintain the battery at or near room temperature when charging.

•

When you don’t plan on using a particular battery for a while, store the battery uncharged in a cool, dark, and dry place.

•

To prolong the life of your batteries, avoid exposing them to temperatures below -30°C (-22°F) or above 60°C (140°F).

•

Always take your phone with you when you leave your car.

•

Use either the Standard or High Capacity battery when the Cellular Cassette is installed; the Ultra High Capacity battery does not ﬁt when the Cellular Cassette is installed.

38 Getting Started

To Dispose of Batteries

To dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in fire.

Installing the Cellular Cassette

Insert the Cellular Cassette

A Cellular Cassette is an optional module that attaches to your satellite phone to allow it to work with land-based cellular systems.

Remove or rotate the satellite antenna

before installing the Cellular Cassette. (See “Attaching the Satellite Antenna” on page 26.)

Press and hold the release latch at the top

of the battery compartment cover.

Pull the cover upward, and then remove it

from the phone.

Insert the cellular cassette, bottom-end

ﬁrst, into the compartment on top of the battery.

Press the cassette downward until it clicks

into place.

Tip:

phone switches between satellite mode and cellular mode based on your preferences. See “Selecting a Mode” on page 169.

Tip:

cannot use the Ultra High Capacity battery when the Cellular Cassette is installed.

The

You

Save the battery compartment cover for

future use.

Getting Started 39

Remove the Cellular Cassette

Remove or rotate the satellite antenna

before removing the Cellular Cassette. (See “Attaching the Satellite Antenna” on page 26.)

Press and hold the release latch at the top

of the cellular cassette.

Pull the cassette upward, and then remove

it from the phone.

Insert the bottom end of the battery

compartment cover into the slots at the end of the compartment.

Snap the cover down into place.

40 Getting Started

If your phone was powered on when you removed your Cellular Cassette, you will see

Cassette Removed in your display for a few

moments.

Using Your Phone

Read this section to learn how to get up and running with your new satellite phone.

What Y ou’ll Learn

•

turning the phone’s power on and off

•

holding the phone

•

placing and receiving calls

•

determining your own phone number

Keep in Mind:

satellite mode. If you see a r cellular mode. See “Selecting a Mode” on page 169 to change modes.

If you see a + next to a feature, the phone must be in

next to a feature, the phone must be in

Using Your Phone 41

Using Your Phone Feature Overview

Your feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.

Feature Satellite GSM CDMA/AMPS

Adjust Earpiece and Ringer Volume Automatic Redial

Call a Number Embedded in a Message

Dial a Number Dial a Number from the Phone Book Dial Numbers with Pauses Dial Special Characters End a Call Make an Emergency Call Make an International Call Multiple Key Answer Pending Call Drop Personal Mailbox Power Up the Phone Receive a Call Redial Last Number Called Set to Ring or Vibrate Standby Mode Unanswered Call Message What’s My Phone Number

* You must set this feature up first in the Phone Setup Menu. SP Your service provider may have similar or additional features.

• ••

•

• ••

• • •*

• ••

•

• •

• ••

•

• ••

•

• ••

42 Using Your Phone

Powering Up the Phone

Turn the Power On and Off

To turn your phone’s power on:

Insert your SIM card. (See “Insert the SIM

Card” on page 28.)

Open the keypad cover to expose the

keypad.

Press and hold S to turn the phone on and

off. When you turn your phone’s power on, it

performs a self test to let you know it’s operational. You may see a number of other power-on messages (see below).

When the

n appears, you are ready to start calling.

Power-On Messages

Once your phone is powered on, you may see:

Message Description

Searching...

Rotate Antenna

Orient Antenna

Registering

Enter Phone Unlock Code

m indicator disappears and the

The phone is attempting to establish communications with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for more information.

You also hear a tone when you see these messages. Extend the antenna upward and make sure you have a clear view of the sky to continue registering.

Your phone is registering with the network. When the process is complete, you will see Registered. See “Accessing the Network” on page 159 for more information.

Your phone was locked after the last use. Enter your four-digit unlock code and press O to proceed. See “Locking and Unlocking Your Phone” on page 140 for more information.

Using Your Phone 43

Message Description

Enter the four- to eight- digit SIM card PIN provided by your service provider

Enter PIN

and press O to proceed. See “Protecting the SIM Card” on page 142 for more information.

You have an unapproved battery

Invalid Batt.

inserted in your phone. You are able to discharge the battery, but you cannot recharge it.

Power off your phone; make sure your

Insert Card

SIM card is inserted completely; and then power your phone on again.

This message indicates that you are in a mode that requires a Cellular

Insert Cassette

Cassette and the phone cannot ﬁnd one. Either insert a Cellular Cassette or switch to Satellite Always mode. See “Selecting a Mode” on page 169 for more information.

This message indicates that the SIM

Check Card

card is damaged or inserted the wrong way.

Check Cassette

This message indicates that the Cellular Cassette is damaged or inserted the wrong way.

If the SIM card PIN code or PIN2 code is incorrectly entered three times in a

Blocked

row, your phone becomes blocked. See page 143 for information on unblocking it.

Bad Card See Supplier

Your SIM card has been damaged or incorrectly issued. Contact your service provider for information.

Standby

To conserve energy, your phone may turn off its backlight when you haven’t pressed a key for a several seconds. The light reappears the next time you press a key.

44 Using Your Phone

Holding the Phone

Extend the antenna by pulling out on the

end of it in the down position.

Rotate the antenna to either the left or right

detente (the antenna will stop here).

IRIDIUMIRIDIUM

Left Detente

IRIDIUMIRIDIUM

Right Detente

When talking on the phone, the antenna should be vertical to the ground.

Make sure the antenna has a clear view of the sky.

Using Your Phone 45

Placing Calls

To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for network information.

Dial a Number

Tip:

If you make a mistake, press

once to delete the last digit, or press and hold

C to

clear all digits.

Tip:

The international access code from the satellite network is 00 or +.

if the call connects and is answered, Connected will appear on the display for a few seconds, followed by

End Call?. If the call does not connect, you may

see one of the following messages:

FIRST, rotate and fully extend the satellite antenna if you are in satellite mode. See “Holding the Phone” on page 45.

Open the keypad cover to expose the keypad.

Enter the number using the digit keys. As soon as you begin entering digits, you will see

Call?.

When you are in satellite mode, you must enter the phone number in international format: [international access code or +] [country code] [phone number]

Press O. You will see Calling followed by the number you dialed.

You will see either the ﬂashing message

Calling or the ﬂashing messages Calling,

followed by Registering, and the phone will play a series of setup tones.

Message Description

Rotate Antenna Orient Antenna

Call Failed System Busy

Restricted Area Weak Signal

Redial?

46 Using Your Phone

Make sure the antenna is fully extended and rotated upward and has a clear view of the sky.

The phone is unable to access the network. Try again in a few minutes.

See “Automatic Redial” page 47.

International Dialing

To make an international phone call:

Press and hold 0.

After a few seconds the international dialing preﬁx + appears in the display. This allows you to call from any country without knowing the local international access code.

Enter the country code followed by the

phone number. The country code follows the conventional format.

Keep in Mind:

mode, you must set up the international prefix mapping in order for this feature to work. See page 155 for more information.

Automatic Redial

If you are in CDMA/AMPS cellular

If the number or your network is busy, you will see

Redial? for five seconds.

O to redial the number automatically.

Press

Keep in Mind:

attempts is set by your service provider. If the call cannot be connected within this maximum, you will see the message

This feature is only available in satellite mode.

The maximum number of redial

Redial Failed.

Using Your Phone 47

Satellite Mode

Cellular Mode

Ending a Call

To end a call, perform one of the following tasks:

•

Press O.

•

Close the keypad cover.

•

Press C.

Keep in Mind:

If you rotate the satellite antenna down and you are in satellite mode, your call will be dropped.

Redial Last Number Called

Whenever your phone is on standby, you can redial the last number called:

Press O to display the last number dialed.

Press O again to place the call.

Dial Special Characters

You can insert special characters in your numbers:

To enter... Then...

* + (for international calls) Press and hold 0. Ü (for pause dialing) Press and hold *.

supplementary service numbers, PINs, and unblocking

Press 0. Press *.

Press # *.

Dial a Number With Pauses

Refer to “Using Pauses in Numbers” on page 80 for information on inserting pauses into numbers.

48 Using Your Phone

Dial a Number from the Phone Book

Your phone contains a phone book that you can use to store names and telephone numbers. Once you have stored information in your phone book, you can save dialing steps by using:

•

one-touch dialing (satellite mode only)

•

an entry from a location

•

an entry of a name

•

one of the last ten numbers called

Refer to “Managing the Phone Book” on page 69.

Make an Emergency Call

You can make an emergency call virtually anywhere in the world (without unlocking your phone) by dialing 112. Provided your phone has found a network, you are able to make an emergency call. The emergency call is directed to a central emergency operator.

Keep in Mind:

mode, you must set up your local emergency number for this feature to work. See page 155 for more information.

To make an emergency call:

In addition, your Iridium service provider may have provided an additional emergency calling code on your SIM card. Check with your service provider.

Call a Number in a Message

Details on how to call a number embedded in a message are in “Using Message Services” on page 119.

This feature is only available in satellite mode.

If you are in a CDMA/AMPS cellular

Dial

1 1 2.

You will see

Emergency Calling

Using Your Phone 49

Satellite Mode

Cellular Mode

What’s My SIM Card Phone Number?

You can retrieve and display your phone’s number from your SIM card.

Tip:

Pressing

Q # also

brings up your phone’s number.

Press M until you see Phone Book, and then press

Press M until you see My Phone

Number(s)

will see your phone number.

Press and hold C to exit the menu.

Keep in Mind:

have not be programmed onto your SIM card. Contact your service provider for more information.

O to select.

, and then press O to select. Y ou

If you do not see your number(s), they

50 Using Your Phone

Receiving Calls

Receive a Phone Call

To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for network information.

When you receive a call:

•

Your phone rings and/or vibrates.

•

If the keypad cover is closed, the status indicator alternates red and green.

•

The phone displays Call, followed by

Answer? on the next line.

To answer the call:

FIRST, rotate and fully extend the antenna

if you are in satellite mode only. See “Holding the Phone” on page 45.

Open the cover to expose the keypad. or Press O or any digit key (1-9, * or

#) if the keypad cover is already open.

You will see If the call does not connect properly, you

may see one of the following messages:

Message Description

Rotate Antenna

Orient Antenna

Call Failed

Connected.

Make sure the antenna is fully extended and rotated upward.

You need to get a better view of the sky.

This message indicates that the antenna is not properly adjusted or the network signal is not strong enough.

Tip:

See page 137 to set your phone’s alert.

Using Your Phone 51

Ending a Call

To end a call, perform one of the following tasks:

•

Press O.

•

Close the keypad cover.

•

Press C.

Keep in Mind:

down and you are in satellite mode, your call will be dropped.

Unanswered Calls

If you rotate the satellite antenna

Satellite Mode

Cellular Mode

Satellite Mode/

Cellular Mode (GSM)

Cellular Mode (CDMA/ AMPS)

If you are away from your phone or choose not to answer a call, your phone displays the message

Unanswered Call.

This feature is only available in satellite mode.

Personal Mailbox

Callers who are unable to reach you can leave numeric, text, and voice messages. The next time you register with the satellite or GSM cellular network (depending on your mode), you will receive these messages. Then you will have the option of returning the call or saving the message for later viewing.

For information on retrieving messages, see “Accessing Messages” on page 128.

This feature is not available in CDMA/AMPS cellular mode.

52 Using Your Phone

Adjusting Earpiece Volume

To adjust earpiece volume:

•

Increase the volume by pressing the upper

volume key.

•

Decrease the volume by pressing the lower

volume key.

As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level. The higher the graph, the louder the volume.

12:00

Volume

Quit?

Tip:

The volume keys are located on the side of the phone.

Using Your Phone 53

Adjusting Ringer Volume

Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it.

Note:

This feature behaves differently based on the mode you are in. Check your mode settings before using this feature. See “Selecting a Mode” on page 169 for more information.

Satellite Mode

Tip:

You can also press and then the up or down volume key to adjust ringer volume.

Cellular Mode

To adjust the ringer volume in satellite mode:

Press M until you see Phone Setup, and then press

Press M until you see Adjust Ring

Volume

Increase the volume by pressing the upper

volume key.

or Decrease the volume by pressing the lower

volume key.

Press and hold C to exit the menu.

Keep in Mind:

apply to cellular mode as well. To adjust the ringer volume in cellular mode:

Press key.

Keep in Mind:

apply to satellite mode as well.

, and then press O to select.

The adjustments you make here

E and then the up or down volume

The adjustments you make here

54 Using Your Phone

Using In-Call Features

Read this section to learn how to get up and running with your new satellite phone.

What Y ou’ll Learn

•

Using Call Waiting

•

Using Call Holding

•

Using Call Muting

Keep in Mind:

satellite mode. If you see a r cellular mode. See “Selecting a Mode” on page 169 to change modes.

If you see a + next to a feature, the phone must be in

next to a feature, the phone must be in

Using In-Call Features 55

In-Call Feature Overview

The feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.

Feature Satellite GSM CDMA/AMPS

Call Waiting Call Holding Call Muting Phone Flash

* Your service provider may have similar or additional features.

•

Service Provider* Service Provider*

•

56 Using In-Call Features

Muting a Call

For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you.

Press M until you see Mute Phone?.

Press O to select. You will see Mute.

Press O again to resume your conversation.

This feature is only available from satellite mode.

Satellite Mode

Cellular Mode

Using In-Call Features 57

Using Call Waiting

You must subscribe to this network feature through your service provider(s).

Note:

This feature behaves differently based your mode. Check your mode settings before using this feature. See “Selecting a Mode” on page 169.

Satellite Mode

If you have subscribed to Call Waiting, you must first activate it through the Options Menu (see page 113). After you activate it, you are notified of incoming calls while you are on the line in two ways. When a call comes in, you hear a beep and see the message

If you want to... Then...

accept the waiting call

reject the waiting call Press C.

end current call before answering the waiting call

Call Waiting followed by Answer?.

Press O.

Your current call is placed on hold.

Press M. You will see

End Active Call?

Press O. Your phone

rings and can now be answered normally.

You may see one of the following messages during call waiting activities:

Message Description

Trying

Hold Failed

Cannot Hold Second Call

Reconnect Failed

Busy Try Later

Your phone is attempting to switch between the current and held call.

The attempt to hold a call was unsuccessful.

A call is already on hold. You can only place one call on hold.

The held call could not be made active again.

Your phone is working on a previous command. Wait a short time before repeating the new command.

58 Using In-Call Features

CDMA/AMPS cellular users who have subscribed to this feature, are notified of an incoming call by two beeps. You may see a visual message, depending on your service provider.

To handle the call waiting, you must send a phone flash (see page 62 for more information) along with the appropriate feature code provided by your service provider. The current call is put on hold. To return to your initial call you must send another phone flash.

To send a phone flash:

Press M while you are in a call. You will see

Flash Options followed by Select?

Press O. You will see Send Flash?

Enter the access code for the feature you want to access, if necessary, and then press

O to send the ﬂash.

or Press C to cancel the ﬂash.

Cellular Mode (CDMA/ AMPS)

This feature is not available in GSM cellular mode.

Using In-Call Features 59

Cellular Mode (GSM)

Placing a Call on Hold

You must subscribe to this network feature through your service provider(s).

Note:

This feature behaves differently based on the mode you are in. Check your mode settings before using this feature. See “Selecting a Mode” on page 169.

Satellite Mode

You can place a call on hold to receive a new call or while making a new call. You can only place one call on hold at a time, so some options may not be accessible if you have already placed a call on hold.

To place a call on hold:

Press M until you will see Call Hold.

Press O. Your current call is put on hold and

you will see

Reconnect?

Call Holding followed by

Once you a call is on hold, you have these options:

If you want to... Then...

Press M until you will see

Make New Call, and then

Make a new call

Switch Between Calls

End Both Calls

press O to select.

Dial the number as usual, and

then press call.

When you are connected to either number, you will see followed by Switch?.

O to switch to the other call

Press

and automatically place the current call on hold.

Close the flip cover. or Press

M until you will see End

Current & Held Call

then press O to select. Both calls are disconnected, and

the display returns to standby.

O to place the

2 Calls

, and

60 Using In-Call Features

If you want to... Then... End Current Call Press C at any time.

Press M until you will see End

, and then press O to End Call that is on Hold

Held Call

select. The held call is disconnected, the

current call remains connected, and you see End Call?.

You may see one of these messages:

Message Description

Trying

Hold Failed

Cannot Hold Second Call

Reconnect Failed

Busy Try Later

Your phone is attempting to switch between the current and held call.

The attempt to hold a call was unsuccessful.

A call is already on hold. You can only place one call on hold.

The held call could not be made active again.

Your phone is working on a previous command. Wait a short time before repeating the new command.

To place a call on hold, you must send a phone flash (see page 62 for more information) along with the appropriate feature code provided by your service provider. To return to your initial call, you must send another phone flash. To send a phone flash, see page 62.

This feature is not available in GSM cellular mode.

Using In-Call Features 61

Cellular Mode (CDMA/ AMPS)

Cellular Mode (GSM)

Sending a Flash

Satellite Mode

Cellular Mode (CDMA/ AMPS)

Cellular Mode (GSM)

This feature only applies to CDMA/AMPS cellular users.

Many CDMA/AMPS network features (for example, Call Waiting, Call Holding, Call Forwarding) require you to send a “flash” over the air during a call to access them. This is similar to when you press the switch hook on your conventional phone in your home or office to switch between calls. The flash alerts the network that you want to use a particular network feature. Your service provider will provide you with the appropriate codes to send with the flash for the features to which you have subscribed.

To send a phone flash:

Press M while you are in a call. You will see

Flash Options followed by Select?

Press O. You will see Send Flash?

Enter the access code for the feature you want to access, if necessary, and then press

O to send the ﬂash.

or Press C to cancel the ﬂash.

This feature only applies to CDMA/AMPS cellular users.

62 Using In-Call Features

Using the Menus

Many of your phone’s features are organized into lists of options called

menus

. There are three menus: the Options Menu, the Quick Access Menu, and the In-Call Menu. Some of these options give you access to additional lists of options called

Learn how to navigate through your phone’s three main menus. Once you become familiar with these menus and their features go to page 187 to personalize your menus.

What Y ou’ll Learn

•

using the Options Menu

•

using the Quick Access Menu

•

using the In-Call Menu

Keep in Mind:

satellite mode. If you see a r cellular mode. See “Selecting a Mode” on page 169 to change modes.

If you see a + next to a feature, the phone must be in

submenus

next to a feature, the phone must be in

Using the Menus 63

Using the Options Menus

The Options Menu gives you access to the features and options included with your phone. The submenus that appear under the Options Menu vary depending on your mode setting. See “Selecting a Mode” on page 169.

Menu Satellite GSM CDMA/AMPS

Phone Book Call Related

Features Messages

Phone Setup Network

Selection Mode

Selection Call Meters

Navigate the Options Menus

Learning how to use just a few buttons enables you to move freely through the entire menu system.

• ••

• •

• ••

•

If you want to... Then...

Enter the Options Menu

Scroll through the Options Menu

Select Options and Submenus

Exit Features and Menus

Keep in Mind:

the In-Call Menu which is described on page 68.

64 Using the Menus

Press M to access the Options

Menu. You will see the ﬁrst available submenu.

•

Press M to scroll forward.

•

Press < to scroll backward or

forward.

Press O to select a menu option or

submenu when that option or submenu name is displayed.

•

Press C to exit the feature or

submenu.

•

Press and hold C to exit the

Options Menu.

If you press M during a call, you will see

How the Phone Responds

As you scroll through the Options Menu, you will see one of three questions on the bottom line of the display. If your phone asks:

If your phone asks... Then...

View Options?

Select?

Quit?

Press O to enter the submenu.

Press O to select the displayed feature.

Press O to exit the feature.

Display Icons Chart

If you see... Then...

y Completed

! Failed

Enter PIN or

Enter Name

u Busy Try

Later

This indicates a feature has been activated.

The display returns to the menu in a few seconds.

Enter requested information. Then press O.

You may have requested information while your phone was completing another task.

This indicates where you are in a menu.

Your phone may take a few seconds to request settings from the network.

Customize the Options Menu

To personalize the Options Menu—to hide and move features—see page 188.

You can only customize the menus in satellite mode.

Using the Menus 65

Satellite Mode

Cellular Mode

Using the Quick Access Menu

Satellite Mode

The Quick Access Menu is a way to keep your favorite menu options readily accessible. Each digit

key,

1 to 9, has a Quick Access feature

assigned to it. See the chart on page 67 for the default setup. If you know the number of the feature, activating that option takes only two button pushes! If you don’t know the number or want to review your options, just scroll through the icon menu and read the tag attached to each option.

Activate the Feature Directly

To access the feature directly:

E, and then press the digit key of the

Press

feature.

Scroll to the Feature

To scroll to the feature:

Press E.

Press < to scroll through the available

features (listed below).

Press O to select a feature.

66 Using the Menus

Default Quick Access Settings

The list of icons explained below are the default settings and icons for the Quick Access Menu.

Find Name searches your Phone

Book by the ﬁrst three letters in a name.

Check Signal checks the strength of the signal from the satellite network.

Call Voicemail calls your Voicemail number to check your Voicemail.

Battery Meter displays a fuel gauge indicating charge. The more bars, the greater the charge

Lock Now locks your phone immediately.

Vibrate On/Off activates or deactivates VibraCall™ depending on the current setting.

Read Messages displays the newest message received

Forward On/Off activates or deactivates unconditional call forwarding depending on the current setting.

Customize the Quick Access Menu

See page 190 to learn how to customize the menu. The Quick Access menu is not available from

cellular mode.

Using the Menus 67

Cellular Mode

Using The In-Call Menu

This menu lets you access speciﬁc features while you are in a call. Because this menu is not available until you are actually in a call you, cannot review it off-line.

Entering the In-Call Menu

While you are in a call:

M to view the In-Call Menu features.

Press

In-Call Menu Features

The In-Call menu dynamically changes depending on the type of call you are in and the mode you have selected.

Satellite Mode

Cellular Mode

These options appear in the in-call menu, when you are in satellite mode.

Hold Call?

Single Active Call

Held Call

Active Call and a Call Waiting

Active Call and a Held Call

Held Call and a Call Waiting

Make New Call? Turn Mute On or Off?

Make New Call? End Active Call?

End Active Call? Reject Call Waiting? Turn Mute On or Off?

End Active Call? Turn Mute On or Off? End Held Call? End Active & Held Call?

Reconnect Held Call? Reject Call Waiting? End Held Call?

When you are in CDMA/AMPS cellular mode and you press

Options followed by Select?.

M during a call, you will see Flash

There is not an in-call menu in GSM cellular mode.

68 Using the Menus

Managing the Phone Book

Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more.

Use the dedicated keys or the Options Menu to access the same functions. With the Options Menu you can also access Phone Book maintenance and security features.

What Y ou’ll Learn

•

recalling and storing phone numbers

•

organizing the Phone Book

•

accessing automated calling systems

•

storing phone number preﬁxes

•

restricting calls with Fixed Dialing

•

editing the memory information

•

viewing your own phone number

Keep in Mind:

satellite mode. If you see a r cellular mode. See “Selecting a Mode” on page 169 to change modes.

If you see a + next to a feature, the phone must be in

next to a feature, the phone must be in

Managing the Phone Book 69

Entering the Phone Book Menu

To enter the Phone Book menu:

Press M to scroll forward. or

Press

< to scroll backward or forward.

Press O when you see:

12:00

Phone

ABC123

Book

View Options?

Press M to scroll through the submenu. or

Press

< to scroll backward or forward

through the submenu.

70 Managing the Phone Book

Phone Book Feature Overview

The feature selection in the Phone Book menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.

Feature Satellite GSM CDMA/AMPS

Add a Phone Book Entry

Call, Modify or Erase an Entry

Check Phone Book Capacity

Enter Names

Find an Entry by Location

Find an Entry by Name

Fixed Dialing

Modify Your Phone Number(s)

One-Touch Dialing

Pause Dialing

Phone Number Preﬁxes

Prevent Access to Phone Book

View Last Ten Numbers Dialed

View Your Own Phone Number

• ••

•

• ••

•

• ••

•

• ••

Managing the Phone Book 71

What’s on the Phone Book Menu?

Satellite Mode

Phone Book

Personal Numbers

Last T en Calls

My Phone Number(s) Fixed Dialing

One-Touch Dial Settings

Find Entry By Name

Enter Name:

Call Number Modify Name Or Number

Find Entry By Location

Add Entry

Check Capacity

Prevent Access

Last Calls Made Erase All Numbers

View Fixed Dial List

Setup Fixed Dialing

To Phone Memory To SIM Card Memory To Fixed Dial List

Erase Name And Number

Enter Location:

Call Number Modify Name Or Number

Erase Name And Number

Add To Phone Memory Add To SIM Card Memory

Check Phone Capacity Check SIM Capacity

No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory

Fixed Dial List

On/Off Edit Entry Add Entry Erase Entry

Fixed Dial List

72 Managing the Phone Book

Phone Book

Personal Numbers

Last T en Calls

My Phone Number(s)

Find Entry By Name

Enter Name:

Call Number Modify Name Or Number

Find Entry By Location

Add Entry

Last Calls Made Erase All Numbers

Erase Name And Number

Enter Location:

Call Number Modify Name Or Number

Erase Name And Number

Add To Phone Memory Add To SIM Card Memory

Cellular Mode

Managing the Phone Book 73

Organizing Your Phone Book

Each name and phone number in your phone book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory.

Phone Memory

Personal Numbers 100 entries 155 entries Fixed Dial

Numbers Phone Number

Digits Name Characters 16 16 Location Numbers 1 - 100 101 - 255

SIM card capacity varies depending upon the card issued by your service provider.

No entries 40 entries

32 20

SIM Card Memory

Your phone’s memory can seem overwhelming if you don’t have a strategy for organizing your Phone Book. Begin setting up your Phone Book by asking yourself three questions:

Which numbers do I call most?

Make a list of the numbers you call most frequently. You’ll probably want to store these numbers in the first nine memory locations of your Phone Book. You can then dial them with a single keystroke by using One-Touch dialing (satellite mode only).

74 Managing the Phone Book

When do I use these numbers?

Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch One-Touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your Fixed Dial List (locations 1–9). Store your evening and weekend numbers on one type of memory and your daytime numbers on another.

Which numbers do I need to keep secure?

Use your SIM card to store the numbers you need to keep secure, like the numbers of friends and family members. Because your SIM card is the size of a credit card, you can easily keep it securely in your wallet when you aren’t using it. If you wish, you can even require a PIN code every time your SIM card is inserted into code, see page 142.) Store more public numbers, like business associates and travel agents in your phone’s memory.

any

phone. (To deactivate your PIN

Tip:

If you have many entries, group them in blocks of ten to make them easier to ﬁnd.

Managing the Phone Book 75

1-2-3:

Getting to Personal Numbers...

Press M until you see Phone Book, and then press O. Press < to scroll to Personal Numbers, and then press O. Press < to scroll to one of the features described below.

Storing Names and Numbers

Add an Entry

Use the Options Menu

Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to

Tip:

When in satellite mode, numbers must be entered in international format.

and then press

Press M to scroll to Add to Phone Memory

Add to SIM Memory.

Press O to select. You will see Enter

Number

Enter a number, and then press O. Y ou will

see

Enter a name (see “Entering Names” on page 78), and then press

Enter Location.

Enter a location number, 1-100 for phone

memory or 101-255 for SIM memory, and then press

or Press O to select the next available

location. You will see

Press and hold C to exit the menu.

Enter Name.

O. You will see

O. You will see Stored XXX.

Stored XXX.

Add Entry,

76 Managing the Phone Book

Use the Dedicated Keys

Enter the phone number you want to store.

Press I to begin storing.

Press < to scroll to the desired memory

type

Add to SIM Card Memory or Add to

Phone Memory

see

Enter Number, followed by the number

, and then press O. You will

you entered.

Press O to accept the number. You will see

Enter Name.

Enter a name (see “Entering Names” on page 78), and then press

Enter Location.

Enter a three-digit location number, and then press

O. You will see Stored XXX.

O. You will see

or Press O to store the entry in the next empty

memory location. You will see

Stored XXX.

Adding Entry Messages

When you enter the location number for your entry, you may see one of these messages:

Message Description

Tip:

If you have more than one number for the same person, try attaching a descriptive tag to the name, like

Home, Office,

Mobile.

Stored XXX

Range XXX-XX

Overwrite?

You have stored the entry. You have chosen a memory location

outside the appropriate range. Enter a new number within the range listed on the display.

You have chosen an occupied location. Press O to overwrite the location or press any other key to try another location.

Managing the Phone Book 77

Entering Names

You can use the keypad to produce any letter in the alphabet. For example, press letters A, B, or C, as shown:

Enter Characters

Tip:

Press and hold any numeric key to insert a lower case letter.

Enter a letter by pressing a key as many

times as necessary.

Press < to advance the cursor.

Repeat steps 1 and 2 as many times as necessary, and then press

Correct an Entry

To make a change:

Press < to scroll to the character you want

to delete.

Press C to delete one character at a time. or Press and hold C to clear the display.

2 to enter the

press 1 time to insert an A press 2 times to insert a B press 3 times to insert a C

press 4 times to insert a 2

78 Managing the Phone Book

Available Characters

Use this chart as a guide for producing characters:

1 Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $

Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $

2 A B C 2 Ä Å à AE β Ç

a b c 2 ä å à ae β ç

3 D E F 3 ∆ É È Φ

d e f 3 ∆ é è Φ

4 G H I 4 Γ ì

g h i 4 Γ ì

5 J K L 5 Λ

j k l 5 Λ

6 M N O 6 Ñ Ö Ø Ò Ω

m n o 6 ñ ö ø ò Ω

7 P Q R S 7 Π ß Σ

p q r s 7 Π ß Σ

8 T U V 8 Θ Ü Ù

t u v 8 Θ ü ù

9 W X Y Z 9 Ξ Ψ

w x y z 9 Ξ Ψ

0 + - 0 x * / = > < #

+ - 0 x * / = > < #

The upper line for each key shows the upper case characters. The lower line for each key shows the lower case characters.

Managing the Phone Book 79

Using Pauses in Numbers

When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the same way you would other numbers.

Tip:

You can store as many as 16 characters. A pause is equal to one character.

Enter Pauses in Numbers

Enter the phone number you use to access

the automated system.

Press and hold *. You will see a pause

character (

Enter the next group of numbers. For

example, enter your PIN number. If the automated system requires a * or #, enter those symbols, too.

Repeat steps 2 to 3 as many times as

necessary.

To store the entry follow the procedures in

“Add an Entry” on page 76.

Ü) inserted into the number entry.

80 Managing the Phone Book

Dial Numbers With Pauses

To dial a number with pauses in satellite mode or in GSM cellular mode:

Recall the entry. (See “Recalling Entries” on

page 83.)

Press O to place the call.

The ﬁrst pause in the number waits until the call is answered. When the automated system answers, your phone waits a few seconds and then automatically sends the next set of numbers, then the next, until all numbers are sent.

To dial a number with pauses in CDMA/AMPS cellular mode:

Recall the entry. (See “Recalling Entries” on

page 83.)

Press O to place the call.

The ﬁrst pause in the number waits until the call is answered.

The phone then waits for you to send the next set of numbers. You will see Send Digits?

Press O to send the next set of digits

Repeat this until all the digit sequences are sent.

Satellite Mode/

Cellular Mode (GSM)

Cellular Mode (CDMA/ AMPS)

Managing the Phone Book 81

Using Phone Number Prefixes

Satellite Mode

Tip:

Try naming the preﬁx by area, like

Downtown, Suburbs, or Germany.

You can save time when you dial by storing the preﬁxes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them.

Store a prefix in your Phone Book just as you would any other number. See “Storing Names and Numbers” on page 76.

Use a Stored Preﬁx

To use a stored prefix:

Recall the prefix from your Phone Book.

(See “Recalling Entries” on page 83.)

Add the ﬁnishing numbers.

Press O to place the call.

Change a Similar Entry

To change an entry to a similar number:

Recall the number from your Phone Book.

(See “Recalling Entries” on page 83.)

Press C to delete the unwanted digits.

Enter the replacement digits.

Press O to place the call.

Cellular

This feature is not available in cellular mode.

Mode

82 Managing the Phone Book

1-2-3:

Getting to Personal Numbers...

Press M until you see Phone Book, and then press O. Press < to scroll to Personal Numbers, and then press O. Press < to scroll to one of the features described below.

Recalling Entries

Find an Entry by Name

Search your Phone Book by the first few letters of the entry.

Keep in Mind:

SIM card or phone memory and you are in satellite mode, those entries won’t be available. For more information, see page 87.

Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to

By Name

Press O to select. You will see Enter Name.

Enter 1 to 3 characters (or as many as

needed) of the entry, and then press necessary, scroll to the entry you are looking for.

Press O to access options for that entry,

and then proceed to “Calling, Modifying, or Erasing an Entry” on page 85.

If you have restricted access to either

Find Entry

. You will see Find Name?.

O. If

Tip:

Your phone sorts SIM card and phone memory together alphabetically .

Managing the Phone Book 83

1-2-3:

Getting to Personal Numbers...

Press M until you see Phone Book, and then press O. Press < to scroll to Personal Numbers, and then press O. Press < to scroll to one of the features described below.

Find an Entry by Location

If you know the location number of the entry, here is an easy way to recall it.

Use the Options Menu

Follow the steps “1-2-3: Getting to Personal Numbers...” to get to

Location

will see

Enter the location number, and then press

, and then press O to select. You

Enter Location.

Find Entry By

O. You will see the entry displayed.

If you enter an empty location number, you’ll see Location XXX is Empty. Your phone then selects the next largest available location. If there are no numbers stored, you will see

Press O to access options for that entry,

and then proceed to “Calling, Modifying, or Erasing an Entry” on page 85.

Use the Dedicated Keys

Press Q.

Enter the three-digit location number of

the entry, and then press If you enter an empty location number, you

will see Location XXX is Empty. Your phone then selects the next largest available location. If there are no numbers stored, you will see

Press O to call the displayed entry. You will

see the number followed by

No Numbers Stored.

Calling.

84 Managing the Phone Book

Calling, Modifying, or Erasing an Entry

Once you have selected a Phone Book entry, you can call, change, or erase that entry.

Call a Selected Entry

Find an entry, and then press O. See

“Recalling Entries” on page 83.

Press M until you see Call Number, and

then press followed by the number you dialed.

Modify a Name or Number

Find an entry, and then press O. See

“Recalling Entries” on page 83.

Press M until you see Modify Name or

Number Number

in that entry.

Enter changes to the number, and then press

that entry.

Enter changes to the name, and then press

O. You will see Modified XXX.

O. You will see Calling

, and then press O. Y ou will see Edit , followed by the phone number stored

O. You will see the name stored in

Tip:

For help entering letters or changing entries, see “Entering Names” on page 78.

Erase a Name and Number

Find an entry, and then press O. See

“Recalling Entries” on page 83.

Press M until you see Erase Name and

Number

, and then press O. You will see

Erased xxx.

Managing the Phone Book 85

1-2-3:

Getting to Personal Numbers...

Press M until you see Phone Book, and then press O. Press < to scroll to Personal Numbers, and then press O. Press < to scroll to one of the features described below.

Checking Phone Book Capacity

Satellite Mode

Cellular Mode

Use this feature to see how many available memory locations you have in either SIM card or phone memory.

Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to

Capacity

Press M until you see Check Phone

Capacity

press

Locations

Press and hold C to exit the menu.

This feature is only available in satellite mode.

, and then press O to select.

or Check SIM Capacity, and then

O. You will see XXX Unused

Check

86 Managing the Phone Book

Preventing Access to the Phone Book

You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both.

Keep in Mind:

If you switch to cellular mode these

restrictions will not apply.

Follow the steps in “1-2-3: Getting to

Personal Numbers...” to get to

Access

, and then press O to select.

Press M until you see the restriction type

you desire:

SIM Card Memory Phone & SIM Memory

Press O to select the displayed option. You

see will

Enter security code. Enter your six-digit

No Memory Restrictions, To

, To Phone Memory, or To

Enter Security Code.

security code. You will see

Press and hold C to exit the menu.

Keep in Mind:

If you prevent access to both your

Prevent

Completed.

phone memory and SIM memory and then try to access an entry, you will see

Restricted.

If you restrict access to either your phone memory or SIM memory and try to access an entry stored in that type of memory, you will see a list of the entries that are not restricted.

Satellite Mode

Tip:

The factory default security code is: 000000.

This feature is not available in cellular mode. When you switch to cellular mode, the restrictions you set in satellite mode will not apply.

Managing the Phone Book 87

Cellular Mode

1-2-3: Getting to Fixed Dialing...

Press M until you see Phone Book, and then press O.

Press M until you see Fixed Dialing, and then press O.

Press M to scroll to one of the features described below.

Restricting Phone Use

With the Fixed Dialing feature, you can restrict calling on your phone to a list of numbers that you create. When this feature is active, you can only call numbers or use prefixes (for example, country codes or area codes) that exactly match those that are stored in your list. You can store up to 40 entries on your fixed dial list. These entries are stored on your SIM card.

Satellite Mode

Tip:

You should have received your PIN2 code from your service provider.

Cellular Mode

88 Managing the Phone Book

Activate Fixed Dialing

Use this option to set up your Fixed Dial list.

Follow the steps in “1-2-3: Getting to Fixed

Dialing...” to get to and then press

Enter PIN2.

Enter code. Enter your SIM PIN2 code, and then press

Press M until you see On or Off, and then press

Press and hold C to exit the menu.

Keep in Mind:

order to make and receive calls in cellular mode. This feature is not available in cellular mode. You

must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.

Setup Fixed Dialing,

O to select. You will see

O. You will see Completed.

You must turn Fixed Dialing off in

Add an Entry

To add an entry:

Follow the steps in “1-2-3: Getting to Fixed

Dialing...” to get to and then press

Enter PIN2.

Enter code. Enter your SIM PIN2 code, and then press

Press M until you see Add Entry, and then press

Enter the number, and then press O. You

will see

Enter the name, and then press O. You will

see

Enter a location number, and then press

O. You will see Enter Number.

Enter Name.

Enter Location.

Setup Fixed Dialing,

O to select. You will see

O. You will see Completed.

Press and hold C to exit the menu.

This feature is not available in cellular mode. You must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.

Satellite Mode

Tip:

Phone numbers must be in international format.

Tip:

See “Entering Names” on page 78 for help entering letters.

Cellular Mode

Managing the Phone Book 89

1-2-3: Getting to Fixed Dialing...

Press M until you see Phone Book, and then press O.

Press M until you see Fixed Dialing, and then press O.

Press M to scroll to one of the features described below.

Erase an Entry

Satellite Mode

Cellular Mode

To erase an entry:

Follow the steps in “1-2-3: Getting to Fixed

Dialing...” to get to and then press

Enter PIN2.

Enter code. Enter your SIM PIN2 code, and then press

Press M until you see Erase Entry, and

then press entry in your Fixed Dial list.

Press M to scroll to the number you wish to erase, and then press

xxx?

Press O to conﬁrm. You will see Completed.

Press and hold C to exit the menu.

This feature is not available in cellular mode. You must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.

O to select. You will see the ﬁrst

Setup Fixed Dialing,

O to select. You will see

O. Y ou will see Erase

90 Managing the Phone Book

Edit an Entry

To edit an entry:

Follow the steps in “1-2-3: Getting to Fixed

Dialing...” to get to and then press

Enter PIN2.

Enter code. Enter your SIM PIN2 code, and then press

Press M until you see Edit Entry, and

then press entry in your Fixed Dial list.

Press < to scroll to the entry you want to

change, and then press current number for that location.

Enter changes to the number, and then press

that location.

Enter changes to the name, and then press

O to select. You will see the ﬁrst

O. You will see the current name for

Setup Fixed Dialing,

O to select. You will see

O. You will see the

O. You will see the current location.

Enter a new location, and then press O.

You will see

Press and hold C to exit the menu.

This feature is not available in cellular mode. You must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.

Completed.

Satellite Mode

Cellular Mode

Managing the Phone Book 91

1-2-3: Getting to Fixed Dialing...

Press M until you see Phone Book, and then press O.

Press M until you see Fixed Dialing, and then press O.

Press M to scroll to one of the features described below.

View Your Fixed Dial List

Satellite Mode

Cellular Mode

This feature enables you to review, but not change, your Fixed Dial list.

Follow the steps in “1-2-3: Getting to Fixed

Dialing...” to get to and then press ﬁrst number on your Fixed Dial list.

Press < to scroll through the numbers on

your Fixed Dial list.

Press and hold C to exit the menu.

This feature is not available in cellular mode. You must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.

View Fixed Dial List,

O to select. You will see the

92 Managing the Phone Book

1-2: Getting to Phone Book Features...

Press M until you see Phone Book, and then press O.

Press M to scroll to one of the features described below. You

will see the feature name, along with

Select?.

Viewing the Last Ten Numbers Dialed

Don’t worry about forgetting the number you dialed earlier. The last ten numbers you dialed are saved.

Follow the steps in “1-2: Getting to Phone

Book Features...” to get to and then press

Press M to scroll to Last Calls Made or

Erase All Numbers, and then press O to

O to select.

select.

If you select Last Calls Made, press M to scroll to the number you are looking for, and then press

O to place a call to that number.

If you select see

Completed.

Press and hold C to exit the menu.

Erase All Numbers, you will

Last Ten Calls,

Tip:

If you want to add a number from

Last Ten

Calls to your

Phone Book, press I when the number is displayed, then follow the steps in “Storing Names and Numbers” on page 76.

Managing the Phone Book 93

1-2: Getting to Phone Book Features...

Press M until you see Phone Book, and then press O.

Press M to scroll to one of the features described below. You

will see the feature name, along with

Select?.

Viewing and Modifying Phone Numbers

View Your SIM Phone Number(s)

Use this feature to view your phone number(s). You can have up to five phone numbers.

Tip:

Pressing

Q # also

brings up your phone number

Follow the steps in “1-2: Getting to Phone

Book Features...” to get to

Number(s)

Press O to select. You will see your phone’s

voice number followed by

Press < to scroll through your numbers.

Press and hold C to exit the menu.

Keep in Mind:

have not be programmed onto your SIM card. Contact your service provider for more information.

If you do not see your number(s), they

My Phone

Modify?.

94 Managing the Phone Book

Modify Your Phone Numbers

If you’ve recently switched your phone number, use this feature to quickly store your most recent information.

Complete the steps in “View Your SIM

Phone Number(s)” on page 94 to get to the number you want to modify.

Press O to modify the number. You will see

Edit Number followed by the number for the

selected entry.

Enter changes to the number, and then press

O. You will see Edit Name followed

by the name for the entry selected.

Enter changes to the name (see “Entering

Names” on page 78) and then press will see

Press and hold C to exit the menu.

This feature is not available in cellular mode. However, the modifications you make to your number(s) in satellite mode are available in cellular mode.

Stored.

O. Y ou

Satellite Mode

Cellular Mode

Managing the Phone Book 95

1-2: Getting to Phone Book Features...

Press M until you see Phone Book, and then press O.

Press M to scroll to one of the features described below. You

will see the feature name, along with

One-Touch Dialing

Select?.

Satellite Mode

Tip:

You do not need to press

O to

call the number when you’re using One-Touch dialing.

One-Touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the first nine memory locations in either your SIM memory, phone memory, or your Fixed Dial List. You choose which type of memory you want to be active with this feature.

Set Up One-Touch Dialing

Follow the steps in “1-2: Getting to Phone

Book Features...” to get to

Setting

Press M to scroll through To Phone

Memory Dial List

displayed option. You will see

Press and hold C to exit the menu.

, and then press O to select.

, To SIM Card Memory, or To Fixed

, and then press O to select the

One-Touch Dial

Completed.

Use One-Touch Dialing

Using One-Touch Dial is easy—just press and hold a keypad digit! To use One-Touch dialing:

Press and hold the appropriate digit key.

For example, press and hold stored in location 2 of your phone memory, location

2 of your Fixed Dial list, or 102 of your SIM memory, depending on your setting.

2 to dial the number

Cellular Mode

96 Managing the Phone Book

One-touch dialing features are only available from satellite mode.

Roadpost Motorola 9500 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome

Contents

Safety Information

Exposure to Radio Frequency Signals

Antenna Care

Phone Operation

Batteries

Driving

Electronic Devices

Pacemakers

Hearing Aids

Other Medical Devices

Vehicles

Posted Facilities

Aircraft

Blasting Areas

Potentially Explosive Atmospheres

For Vehicles Equipped with an Air Bag

Overview

What Y ou’ll Learn

Guide Overview

Understanding the Guide

Modes

Key Presses

Prompts and Messages

Tips

What’s in the Guide?

Phone Overview

Special Keys

Volume Keys

SIM Card Eject

Satellite Antenna

Satellite Antenna Lock Release Button

Cellular Cassette Connector

Keypad Cover

The Display

Accessory Connector

The Indicators

Current State of Service Light

Display Indicators

Original Satellite Series Accessories

AC Travel Charger with International Plug Kit

Desktop Charger

Solar Charger

Auto Accessory Adapter

Batteries

Standard Capacity Lithium Ion Battery

High Capacity Lithium Ion Battery

Ultra High Capacity Lithium Ion Battery

StarTAC Adapter

Portable Auxiliary Antenna

Antenna Adapter

Carry Accessories

Leather Holster

Lanyard Wrist Strap

Cellular Cassettes

9570 Portable Dock

Getting Started

What Y ou’ll Learn

Attaching the Satellite Antenna

Attach the Antenna

Remove the Antenna

What Is a SIM Card?

GSM SIM Card Capability

SIM Card Protection

Installing the SIM Card

Insert the SIM Card

Remove the SIM Card

Removing the Battery Covers

Remove the Battery Safety Cover

Attach the Battery Safety Cover

Installing the Battery

Insert the Battery

Remove the Battery

Charging the Battery

With the Desktop Charger