Iridium Service
User Guide
Customer Care
free call from your
Roadpost satellite phone:
+1.905.272.5665
free call from North America:
+1.888.622.7368
customercare@roadpost.com
www.roadpost.com
iridium9500_eng.qxd 12/3/2002 4:43 PM Page 1
Table of Contents
Section Page
About Roadpost 01
Getting Started
Welcome To Roadpost 02
Charging Your Phone 02
Your SIM Card 02
Use While Driving 02
Emergency Services 03
Quick Reference Guide
Handset Overview 04
Powering On Your Phone 05
Holding Your Phone 05
Making Calls 05
Receiving Calls 06
Using Your Iridium Service
Voicemail 07
Voicemail System Prompts 08
Call Forwarding 09
Call Display 10
Call Waiting 10
Text Messages 11
Receiving Text Messages 11
Troubleshooting 12
Contact Us 14
Country Codes 15
iridium9500_eng.qxd 12/3/2002 4:43 PM Page 2
www.roadpost.com
Getting Started
2
PLEASE EXCUSE OUR APPEARANCE
Please excuse the appearance of this User Guide. As
this is no longer a product we regularly have in stock,
the formatting/content of this guide may not be up to
our current standards. Rest assred that it still includes
all the detailed information required to use your
Iridium 9500 Satellite phone.
As always, answers to any questions not contained in this guide are just a free call away. Dial
+1.905.272.5665 - a free call from your Roadpost
Satellite phone.
iridium_eng_020625
Customer Care +1.905.272.5665
1
• Welcome To Roadpost
Connection with Roadpost’s Iridium satellite service gives
you access to a broad range of cellular features. This
user guide explains the features and services, and details
how to use them.
• Charging Your Phone
Before you are able to use your phone, you must charge
the phone’s batteries. Be sure to do this before you
arrive at your destination. Connect your charging cable
to your handset, and then insert the cable into a suitable
power source.
• Your SIM Card
Your SIM card is the key to your Iridium Service and
contains all the information you store on your phone.
Your phone comes ready-to-use, with your SIM card
already inserted into your handset.
• Use While Driving
You should be aware of the local laws regarding the use
of satellite phones while driving. Be sure to check local
regulations before using your phone while driving.
Roadpost recommends that you always use a headset
while driving, and use caution when using a satellite
phone. For your convenience and safety, headsets are
available for purchase. Contact Roadpost Customer
Care or visit www.roadpost.com for details.
iridium9500_eng.qxd 12/3/2002 4:43 PM Page 2