Roadpost HNS 9201 User Guide

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BGAN solutions guide

Getting started
with the
HNS 9201

Version 01

31.03.06

www.inmarsat.com/bgan

Whilst the information has been prepared b y Inmarsat in good faith, and all reasonable efforts have been made to ensure its ac curacy, Inmarsat makes no warranty or
representation as to the accuracy, completeness or fitness for purpose or use of the information. Inmarsat shall not be liable for any loss or dam age of any kind, including
indirect or consequential loss, arising from use of th e information and all warranties and conditions, whether express or implied by statute, common law or otherwise, are
hereby excluded to the extent permitted by English law. INMARSAT is a trademark of the International Mobile Satellite Organisation, Inmarsat LOGO is a trademark of

Inmarsat (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited. © Inmarsat Global Limited 2006. All rights reserved.

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Contents

1.0. Introduction 3

1.1. About this guide 3

1.2. Other sources of information 3

1.3. Upgrading software 3

2.0.

Introducing the terminal 4

2.1. Physical characteristics 4

2.2. Interfaces 4

2.3. Services 4

3.0.

Setting up the terminal 5

3.1. Installing the SIM card and battery 6

3.2. Powering on and charging the battery 7

3.3. Installing BGAN LaunchPad 8

3.4. Obtaining a GPS fix 8

3.5. Connecting the terminal to your computer 9

3.6. Defining DNS Settings 13

3.7. Registering with the network 15

4.0.

Making voice, data and text connections 19

4.1. Making an ISDN voice or data connection 19

4.2. Making an IP Data Connection 23

4.3. Making a WLAN connection 31

4.4. Sending or receiving a text message 34

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1.0. Introduction

1.1. About this guide

This document introduces the HNS 9201 terminal, and explains how to set up the terminal for use
on the BGAN network, register with the network, and set up data, voice and text connections.

It is intended for first time end-users, Distribution Partners, Service Providers and anyone who
wants to use a BGAN terminal to connect to the BGAN network and use network services. A
previous knowledge of satellite communications is useful, but not essential.

The sections include:

• Introducing the terminal – a brief overview of the physical features and interfaces of the
terminal, and of the available services.

• Setting up the terminal – includes installing the battery and SIM card, connecting to a
computer and registering with the network

• Making data, voice and text connections – an explanation of how to make a voice call, how
to make IP data connections or an ISDN data connection, and how to send and receive a
text message.

1.2. Other sources of information

Refer to the following documentation for further details:

• This is one of a series of PDF documents in the BGAN Solutions Guide. The Solutions
Guide is designed to help you make the most of your BGAN terminal. Other documents in
the series are available for download from www.inmarsat.com/bgan. Click on BGAN
support, then click on How to guides.

This Web site also gives further information on the BGAN service, including Industry
solutions.

• For help in using BGAN LaunchPad, refer to “BGAN LaunchPad Help”, available from
within BGAN LaunchPad by clicking Help > LaunchPad Help.

• For further information on the HNS 9201 terminal, refer to the “BGAN Satellite Terminal
User Guide”, available for download from www.hns.com.

1.3. Upgrading software

• To download the latest USB drivers and BGAN LaunchPad software, go to

www.inmarsat.com/bgan-updates.

• To download the latest terminal firmware, use BGAN LaunchPad.

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2.0. Introducing the terminal

This section introduces the physical characteristics, interfaces and services available on the HNS

9201.

2.1. Physical characteristics

Item Specification

Manufacturer

Physical dimensions 345mm x 275mm (13.6in. x 10.8in.)

Weight (including battery) 2.8kg (6.2lbs)

External power 20 Volts DC, 110-240 Volts AC

Hughes Network Systems

Battery life Transmit: 162Mb via Ethernet

Ingress protection IP 55

2.2. Interfaces

Interface Equipment needed

Ethernet 10BASE-T

USB v1.1 IP data device, USB-enabled

ISDN RJ45, 1 x B channel RJ45 handset, G3 and G4 fax

WLAN 802.11b IP data device, wireless-enabled.

2.3. Services

Services Specification

Standard IP data

Streaming IP data 32kbps, 64kbps, 128kbps, 256kbps

Receive: 864Mb via Ethernet
Stand-by time: 36 hours

IP data device, Ethernet-enabled

machine, ISDN data device

WEP 64 bit and 128 bit supported.

Up to 492kbps (send and receive)

(symmetrical)

Phone/fax 4kbps or 3.1kHz

ISDN data 56kbps, 64kbps

Text To other BGAN terminals or cellular

mobile phones.
From other BGAN terminals, and

some mobile phones, depending on
service provider.

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3.0. Setting up the terminal

This section explains how to set up the HNS 9201 terminal and connect to the BGAN network. The
steps described are:

1. Installing the SIM card and battery.

2. Powering on and charging the battery.

3. Installing BGAN LaunchPad on your computer.

4. Obtaining a GPS fix.

5. Connecting the terminal to your computer. Inmarsat recommends that when first setting
up, you use either:

• the Ethernet interface, or

• the USB interface.

6. Defining DNS Settings.

7. Pointing the terminal and registering with the BGAN network.

Pre-requisites

Before you start, make sure that you have:

• The BGAN terminal.

• The AC mains power adapter, supplied with the terminal.

• The rechargeable battery, supplied with the terminal.

• A USIM card, supplied by your Service Provider.

• The Ethernet cable supplied with the terminal or the USB cable supplied with the terminal,

depending on how you want to connect the terminal to your computer.

• The BGAN LaunchPad installation CD, supplied with the terminal. Make sure that your PC
or Mac has the minimum system requirements for BGAN LaunchPad (refer to page 5 for
details).

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Minimum system requirements for BGAN LaunchPad

The following are the minimum hardware and software requirements for using BGAN
LaunchPad to manage the HNS 9201 on your computer.

Hardware requirements

You must have the following on your computer:

• Support for at least one of these interfaces – USB, Ethernet, ISDN or WLAN.

• Intel Pentium III CPU, or equivalent.

• 100Mb of free hard disk space.

• 128Mb of RAM.

• CD-ROM drive.

Operating systems

You must have one of the following operating systems on your computer:

• Microsoft Windows 2000 with SP4.

• Microsoft Windows XP with SP2.

• Linux Red Hat 9 - KDE 3.1.10 (Kernel Version 20.4.20-8). Note that the terminal's USB

interface is not supported by this operating system.

• Mac 10.x

3.1. Installing the SIM card and battery

To prepare the terminal for connection:

1. Position the terminal so that the battery door is facing you.

2. Open the battery door. (If you have already installed the battery, release and then remove
it.)

3. Push the button on the left-hand side of the SIM card holder. This releases the holder from
its compartment.

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4. Remove the holder from its compartment.

5. Install the SIM card in the card holder making sure it snaps into place. Make sure that the
SIM card’s gold contacts are facing out from the holder.

6. With the card in the holder, orient the holder with the card’s gold contacts facing down.
Place the holder back in its slot in the BGAN terminal.

7. Put the battery into its slot in the BGAN terminal and lock it in place. Close the battery
door securely.

3.2. Powering on and charging the battery

To power the terminal using the power adapter:

1. Insert the power adapter output connector into the DC power input jack on the back of
the terminal.

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2. Insert the plug end into any AC outlet between 100 and 240 VAC.

NOTE: The battery charges automatically whenever the terminal is connected to a

power source.

3.3. Installing BGAN LaunchPad

To install BGAN LaunchPad on your computer:

1. Insert the BGAN LaunchPad Installation CD into your computer's CD-ROM drive.

2. Follow the on-screen instructions.

3.4. Obtaining a GPS fix

The BGAN network requires a valid GPS fix to successfully register your BGAN terminal.

To obtain a GPS fix:

1. Take the HNS 9201 outside and place the terminal on a flat surface, facing upwards and
with an open view of the sky. Ensure that the GPS antenna in the terminal is pointing in the
direction of the satellite.

2. Press the Power button. The GPS LED starts to flash green indicating that the terminal is
acquiring a GPS fix.

Leave the terminal to acquire a GPS fix. This may take a few minutes. Once the GPS fix has been
acquired the GPS LED turns solid green.

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NOTE: If the GPS indicator light is solid red, the GPS receiver is faulty. Contact your

Service Provider.

TIP: You can switch the terminal off after acquiring a GPS fix. The terminal stores

the GPS fix information in its memory. When you turn the terminal back on,
the GPS indicator light flashes green. This is normal behavior, and you can
connect the terminal to your computer, and register with the network as
normal.

About GPS

The Global Positioning System (GPS) uses 24 orbital satellites to fix the position of the terminal
anywhere on the globe.

• In normal operation, a GPS receiver, such as that built in to the Terminal, needs to be able
to receive signals from at least three satellites so that it can then calculate latitude, a
longitude and an altitude – this position fix is referred to as a 3-dimensional or 3-D fix. If
only two GPS satellites can be seen by the GPS receiver, then the last available altitude
measurement is assumed and the GPS receiver calculates a position fix based on latitude
and longitude only. This simpler position fix is referred to as a 2-dimensional or 2-D fix
and is quicker and easier to obtain than a 3-D fix, but may be less accurate.

NOTE: You can register with the BGAN network with a 2-D or a 3-D fix.

• The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS fix,
depending on how frequently the GPS receiver is being used. The frequency of use
determines the how quickly the GPS Terminal is able to start.
o Hot start - if the GPS receiver is being used frequently, (that is, at least every two to

six hours), it is regularly updated with data from the GPS satellites, and so only takes
a short time to obtain a GPS fix after being switched on.

o Warm start - if a GPS receiver has not been used for more than six hours, then it

will take longer to obtain a GPS fix, perhaps up to 45 seconds.

o Cold start - if the GPS receiver has not been used for some time or is 300 km or

more from where it was last used, it can take between 10 and 20 minutes to obtain a
valid position fix.

• Following successful registration and providing the Terminal is left switched on and
remains stationary, the GPS is no longer needed. Periodically, the BGAN terminal contacts
the BGAN network to inform the network that it is still switched on. In addition, the
BGAN network periodically checks each terminal for activity, and if there has been no
traffic through the terminal, and the terminal has not automatically contacted the BGAN
network as described above, then the terminal will be de-registered from the network.

3.5. Connecting the terminal to your computer

When you first connect the terminal to your computer, Inmarsat recommends that you use either
Ethernet or USB.

NOTE: USB can operate over a distance of up to 5m with standard cables. Ethernet

can operate over a distance of up to 100m with standard cables.

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Connecting over Ethernet

NOTE: For the Ethernet interface to work without any further setup, your computer

must be configured to obtain an IP address and a DNS server address
automatically. To check that these settings are configured on your computer,
refer to the documentation for your operating system.

NOTE: For details on how to configure DNS Server addresses for the terminal, refer to

Defining DNS Settings on page 13.

To connect the BGAN terminal to your computer using Ethernet:

1. Insert one connector on the supplied Ethernet cable into the BGAN terminal’s Ethernet
port, as shown below.

2. At the terminal connection point, slide the cable through the rubber door slot in order to
secure and protect the connection.

3. Insert the other connector into your computer’s Ethernet port. A message confirming
connection is displayed on your computer.

TIP: Some corporate computers are configured with a static IP address. If your

computer has a static IP address, you must go into your operating system’s IP
Properties option, and change your computers settings to obtain an IP address
automatically before your computer can communicate with the terminal.

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IP addressing on the HNS 9201

• In normal operation, the terminal uses its built-in DHCP server to allocate IP addresses
automatically. If you want to manually set up IP addressing, you can use the terminal’s
default range of IP addresses, as shown below:

Terminal IP address

192.168.128.100

Default range of IP
addresses

Subnet mask 255.255.255.0

DNS If you use BGAN.INMARSAT.COM as

• To test connectivity between your computer and the terminal, ping 192.168.128.100
from your computer. If a reply is received, your computer is connected to the terminal.

• The terminal allocates an IP address to each user connected to the Ethernet or WLAN
interface, up to a maximum of 11 users, and then maps the IP address to a network
address for full Network Address Translation (NAT) and Port Address Translation
(PAT). Each user can therefore open a separate data connection from the terminal, and
does not have to share network connections. The relevant settings for the HNS 9201
are allocated along with the IP address.

192.168.128.101 to 192.168.128.254

your APN, the default DNS addresses
are 172.30.66.7 and 172.30.34.7

If you use another APN, your
Distribution Partner supplies you with a
DNS address for your APN.