Roadpost Australia Roadpost International Cellular User Manual

Customer Care

free call from your Roadpost
cellular phone:

+1.905.272.5665

free call from North America:

+1.888.622.7368

[e-mail]
www.roadpost.com

Roadpost International Cellular

Australia

User Guide

READ THIS GUIDE

BEFORE USING YOUR SERVICE

0107

Roadpost International Cellular

With Roadpost International Cellular service you can be
easily reached while traveling with one international phone
number. Your service is based in Australia and your

phone number is local to this country.

Taking a laptop? Pair Roadpost International Cellular
service with Remote Internet Access from Roadpost.

For more information on keeping in touch by cellular phone
and email when you travel, contact Roadpost Customer Care
or visit www.roadpost.com.

Help Available by Phone and Web

Answers to common questions are provided in the
Troubleshooting section at the back of this guide. Additional
support is available online, and through our call center.

Please visit www.roadpost.com/support, or contact
Roadpost Customer Care at 1.888.622.7368 toll-free from
within North America, or at +1.905.272.5665, a free call
from your Roadpost phone.

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

How To Use This User Guide . . . . . . . . . . . . . . . . . . . . . .2

Changing Band Frequency . . . . . . . . . . . . . . . . . . . . . . .3

Your International Phone Number . . . . . . . . . . . . . . . . . .3

Charging Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Use While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Service Inconsistencies . . . . . . . . . . . . . . . . . . . . . . . . .4

Using Your Roadpost International Cellular Service .5

Powering On Your Phone . . . . . . . . . . . . . . . . . . . . . . . .5

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Local calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

International calls . . . . . . . . . . . . . . . . . . . . . . . . . .5

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Dialing Instructions For Callers To Your Roadpost Phone . .6

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

General voicemail information . . . . . . . . . . . . . . . . . .7

Forwarding Calls to Voicemail (Call Diverts) . . . . . . . .7

To retrieve messages while in Australia . . . . . . . . . . .8

To retrieve messages while outside of Australia . . . . . .8

Voicemail system prompts . . . . . . . . . . . . . . . . . . . .8

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

General text messaging information . . . . . . . . . . . . .10

Your text messaging address . . . . . . . . . . . . . . . . .10

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Getting Started

How To Use This User Guide

Read this guide first. The best way to ensure that you
have all the information you need is to read this guide all
the way through and refer to the enclosed insert as
needed. Some instructions required are specific to the
phone you have chosen and are included in the insert only;
everything else you need is included in this guide.

Together, this guide and the enclosed insert, provide
all the information you need to use your Roadpost
International Cellular service.

Note: In some instances, this guide will refer to more than
one command.

Example: “Press <OK> or <Send>”. Some phones will use
a key labeled “Send”, while others will use “OK” to place
calls. You should always refer to the labeled picture of your
phone and use the option that is shown.

For more information on all the features available to you,
Roadpost recommends reading this user guide in
conjunction with your phone manufacturer’s user guide.
All guides and related inserts are available for download
at www.roadpost.com/support.

All guides and related inserts are available for download at
www.roadpost.com/support.

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Get help free from your Roadpost phone

+1.905.272.5665

Getting Started

Changing Band Frequency

Your tri-band phone can be used in multiple destinations,
including North America, so that you only need to take one
phone when you travel.

Your model of phone may detect the correct band
automatically. If not, refer to the insert provided for
instructions on manually selecting the correct band.
Use 900/1800 for most of Europe, Asia and Africa.
Use 1900 for North America, most of South America and
the Caribbean.

Your International Phone Number

Your phone number is made up of a number of pieces
referred to in this Guide:

Charging Your Phone

Before you are able to use your phone, ensure that the
phone’s batteries are charged. Be sure to do this before
leaving for your destination. Should the batteries require
charging, connect your charging cable to your handset,
and insert the plug into a suitable power source.

Your SIM Card

Your SIM card (Subscriber Identity Module) is the key
to your Australia Service. This small chip contains all the
information you store on your phone. Your phone comes
ready-to-use, with your SIM card in place.

61 (0) 410 054 123

Country
Code

Leading ‘0’

(only required
when dialed
locally within
Australia)

9-digit mobile
number

Get help free from your Roadpost phone

+1.905.272.5665

Getting Started

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