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Technical Support
Personal assistance is available Monday through Friday, from 8:00 a.m. to 5:00 p.m. Mountain Time.
A request for assistance may be sent to support@rletech.com.
Otherwise, please call us directly at: 800.518.1519, and press “2” for technical support.
The following information is located on the bottom of each Protocol Converter unit. Please have this
information available whenever a technical support call is placed:
Product Model Number
Product Serial Number
Product Manufacture Date
rletech.comProtocol Converter User Guide3
RLE Product Warranty
Seller warrants to the Ultimate Purchaser (the purchaser who buys for use and not for resale) that all
products furnished under this order and which are manufactured by Seller will conform to final
specifications, drawings, samples and other written descriptions approved in writing by Seller, and will be
free from defects in materials and workmanship. These warranties shall remain in effect for a period of
twelve (12) months after shipment. If the Seller installs the equipment or supplies technical direction of
installation by contract, said one year shall run from the completion of installation, provided installation is not
unreasonably delayed by Ultimate Purchaser. Parts replaced or repaired in the warranty period shall carry
the unexpired portion of the original warranty. A unit placed with the purchaser on consignment and then
later purchased will be warranted for twelve (12) months from the time the Seller receives notification of the
Purchaser's intent to purchase said consigned item. The foregoing is in its entirety is subject to the provision
that in no case will the total warranty period extend beyond 18 months from date Seller ships equipment
from point of manufacture.
Products are NOT life and safety certified. In no event shall the Seller be liable for loss, damage, or expense
directly or indirectly arising from the use of the units, or from any other cause, except as expressly stated in
this warranty. Seller makes no warranties, express or implied, including any warranty as to merchantability
or fitness for a particular purpose or use. Seller is not liable for and Purchaser waives any right of action it
has or may have against Seller for any consequential or special damages arising out of any breach of
warranty, and for any damages Purchaser may claim for damage to any property or injury or death to any
person arising out of its purchase or the use, operation, or maintenance of the product. Seller will not be
liable for any labor subcontracted or performed by Purchaser for preparation of warranted item for return to
Seller's factory or for preparation work for field repair or replacement. Invoicing of Seller for labor either
performed or subcontracted by Purchaser will not be considered as a liability by the Seller.
The liability of Seller hereunder is limited to replacing or repairing at Seller's factory or on the job site at
Seller's option, any part or parts which have been returned to the Seller and which are defective or do not
conform to such specifications, drawings or other written descriptions; provided that such part or parts are
returned by the Ultimate Purchaser within ninety (90) days after such defect is discovered. The Seller shall
have the sole right to determine if the parts are to be repaired at the job site or whether they are to be
returned to the factory for repair or replacement. All items returned to Seller for repair or replacement must
be sent freight, prepaid to its factory. Purchaser must obtain Seller's Return Goods Authorization prior to
returning items. The above conditions must be met if warranty is to be valid. Seller will not be liable for any
damage done by unauthorized repair work, unauthorized replacement parts, from any misapplication of the
item, or for damage due to accident, abuse, or act of God.
This warranty shall be exclusive of any and all other warranties express or implied and may be modified only
by writing signed by any officer of the Seller. This warranty shall extend to the Ultimate Purchaser but to no
one else. Accessories supplied by Seller but manufactured by others carry any warranty the manufacturers
have made to Seller and which can be passed on to the Ultimate Purchaser.
Seller makes no warranty with respect to whether the products sold hereunder infringe any patent, U.S. or
foreign, and Purchaser represents that any specially ordered products do not infringe any patent. Purchaser
agrees to indemnify and hold Seller harmless from any liability by virtue of any patent claims where
Purchaser has ordered a product conforming to Purchaser's specifications, or conforming to Purchaser's
specific design.
Purchaser has not relied and shall not rely on any oral representation regarding the Product sold hereunder
and any oral representation shall not bind Seller and shall not be part of any warranty.
This manual describes how to install the Raptor™ Protocol Converter and configure it to
communicate using the Modbus, BACnet, and SNMP protocols.
C HAPTER
CHAPTER 0PRODUCT OVERVIEW
IMPORTANT Basic configuration to install the hardware and connect the Protocol Converter to the network
is available from RLE. However, the Protocol Converter is an advanced product, and you must
have in-depth knowledge of the Modbus, BACnet, and SNMP protocols to complete the
configuration.
1.2. Product Description
TheProtocol Converter receives one or more protocol types and outputs up to three protocol
types. The Protocol Converter can receive data from slave devices using Modbus RTU,
Modbus TCP/IP, BACnet/IP, or SNMP (integer data). The Protocol Converter can then be
polled by a master unit via SNMP, Modbus RTU, Modbus TCP/IP, or BACnet/IP. In addition,
the Dual Port Protocol Converter can be configured as a slave (Note: only as a slave) and
polled by a master unit via BACnet MS/TP.
There are two versions of the Protocol Converter: the “standard” version, and the “dual port”
version, which contains two additional EIA-485 ports for expanded connectivity and
communication.
rletech.comProtocol Converter User Guide11
1 Product Overview
Status indicator
Data transmit/receive indicators (two on the left available with
Dual Port Protocol Converter only)
1.2.1 Rear Panel Indicators
The back of the Protocol Converter has the following indicators:
♦ Two indicators to show when data is being transmitted and received through the EIA-485
port (the Dual Port Protocol Converter contains three EIA-485 ports and three sets of
transmit-receive indicators). When data is either being transmitted or received, the status
lights will blink. If no information is being communicated, the lights are off.
♦ One status indicator to show when the Protocol Converter is booting up or has an alarm
condition. If neither of these is occurring, the light is off.
Figure 1.1
Protocol Converter Indicators
StatusIndicator
Status LEDFlashing red: Boot-up sequence
Solid red: Alarm condition
EIA-485 TXFlashing: Data is being transmitted.
EIA-485 RXFlashing: Data is being received.
Table 1.1
LED Indicator Descriptions
12Protocol Converter User Guide800.518.1519
1.2.2 Terminal Block Designations
1 Product Overview
Figure 1.2
Item No.ItemDescription
Table 1.2
Locations of Terminals
1
2
3
4
5
6
7
8
Power 24 VDC/VACPower terminal block
JackPower connector for wall wart adapter
StatusStatus LED
EIA-232 PortDB9 female connector
RX TX EIA-485 LED Receive/Transmit status LED. Dual Port Protocol
EIA-485 Termination
switch
EIA-485 portDual Port Protocol Converter contains two additional
RJ45 Ethernet port10/100 BaseT connector
Terminal Block Designations
Converter contains two additional sets of LEDs.
Dual Port Protocol Converter contains two additional
sets of switches; EIA-485 Port 2, the 5-pin port, can be
configured as a 2-wire (half-duplex) or 4-wire (fullduplex) connection.
Ports 1 and 3: Switch 1 - unused; Switch 2 - On = 100
Ohm termination
Port 2: Switch 1 -Duplex (On = 4-wire; Off = 2-wire);
Switch 2 - On = 100 Ohm termination
EIA-485 ports. Port 2 (the middle port) can be
configured as a 2-wire or 4-wire connection. In addition
to all other supported protocols, Port 3 (the left most
port) of the Dual Port Protocol Converter is BACnet MS/
TP capable (Slave only).
rletech.comProtocol Converter User Guide13
1 Product Overview
1.2.3 SW1 Switch Settings
SwitchSetting
SW1-1Dual Port Protocol
Converter only: Duplex
(On = 4-wire; Off = 2-wire)
SW1-2EIA-485 Termination
(On=100 Ohm termination)
Table 1.3
Status Indicator Descriptions
14Protocol Converter User Guide800.518.1519
CHAPTER 0INSTALLATION
2.1. Register the Protocol Converter
Go to http://www.rletech.com/ and enter the requested information in the Product Registration
form. Submit the form to register your product.
C HAPTER
2.2. Mount the Protocol Converter
The Protocol Converter comes with mounting brackets to allow the unit to be installed in a
19-inch (0.48m) rack.
1 Using the screws provided, attach the mounting brackets to the sides of the device.
Figure 2.1
NOTEThe brackets can be reversed so the other side of the Protocol Converter is facing outward.
2
Install the Protocol Converter in the rack.
3 Use the proper anchoring method to mount the Protocol Converter securely in the rack.
Protocol Converter with Mounting Brackets
rletech.comProtocol Converter User Guide15
2 Installation
2.3. Wire the Protocol Converter
If you plan to use the EIA-485 port for Modbus RTU communication, RLE Technologies
recommends an 18 AWG shielded, twisted-pair stranded copper wire for the connection. RLE
recommends no more than 2,000 feet (609.6m) of wire at this specification. If longer runs are
needed, contact RLE Technologies for application guidance.
2.3.1 Power Supply & Ground Connections
To provide power and ground connections to the Protocol Converter:
1 Connect an 18 AWG ground wire from the ground terminal to a suitable earth ground.
2 Connect power to the Protocol Converter in one of two ways, as shown in Figure 2.2:
a Plug the wall adapter (provided) into the power jack on the Protocol Converter and into a
UPS outlet.
b Connect a dedicated 24VDC power supply to the + and - terminals to the left of the
power jack.
IMPORTANT RLE Technologies recommends powering the Protocol Converter from a UPS (uninterruptible
power supply) so the Protocol Converter can send alarm notifications during a power outage.
Figure 2.2
24VDC Power Supply Connection
16Protocol Converter User Guide800.518.1519
2.3.2 RJ45 Ethernet Connection
The Protocol Converter has an internal 10/100BaseT Ethernet port used to configure the
Protocol Converter. The Ethernet port supports Web browser access, BACnet, Modbus,
SNMP, and SMTP (email).
Direct Connection
To make a direct connection between the Protocol Converter and a computer or laptop using
the crossover cable - the blue cable with yellow connectors provided with the device.
2 Installation
Figure 2.3
Protocol Converter Ethernet Connection to a PC Using a Crossover Cable
Subnet Connection
To connect the Protocol Converter on a subnet using a hub or switch and straight-through
CAT5 cables, see Figure 2.4.
Figure 2.4
rletech.comProtocol Converter User Guide17
Protocol Converter Ethernet Connection to a PC on a Subnet
2 Installation
2.3.3 EIA-232 COM Connection
The EIA-232 port can be connected to a PC for IP configuration, firmware downloads, and
troubleshooting.
NOTE The EIA-232 is typically only used as a temporary connection.
Connect the straight through, 9-pin, serial cable as shown.
Figure 2.5
EIA-232 COM Connection
18Protocol Converter User Guide800.518.1519
2.3.4 Modbus EIA-485 Connections
The Protocol Converter can function as a Modbus Slave or Modbus Master over an EIA-485
hardware connection. The Dual Port Protocol Converter contains three EIA-485 ports, and
EIA-485 Port 2 can be configured as either a 2-wire or 4-wire connection by wiring the port
appropriately and turning on the Duplex DIP switch. See Table 1.2 and Table 1.3 on page 14
for information about configuring this port.
2 Installation
Figure 2.6
Figure 2.7
EIA-485 Connection, 2-wire
EIA-485 Connection, 4-wire
rletech.comProtocol Converter User Guide19
2 Installation
20Protocol Converter User Guide800.518.1519
C HAPTER
CHAPTER 0CONFIGURATION
The Protocol Converter allows you to view and configure slave devices and slave registers
over the Web. To access the Web interface, you must first set up the Protocol Converter to
communicate over the Internet. To set the IP address, see “Configure Communications” on
page 21.
Follow the order of the sections in this chapter to completely configure the slave devices,
registers, and the Protocol Converter.
3.1. Configure Communications
The Protocol Converter will not communicate over a user’s network the first time it is
connected to the network. At the factory, the Protocol Converter is set with a default IP
address of 10.0.0.188 and Subnet Mask: 255.255.255.0.
You must change this default address to an IP address that corresponds with your network
before the Protocol Converter can communicate over the network. Use one of these vehicles to
change the IP address:
♦ A Web browser
♦ The EIA-232 interface
rletech.comProtocol Converter User Guide21
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