Rittal RIMATRIX5 PMC12, 7857.434 User Manual

Rittal
PMC12
UPS-User

Manual

7857.433

7857.434

SINGLE PHASE TRUE ONLINE DOUBLE
CONVERSION UPS SYSTEM

4,5 - 6kVA

FRIEDHELM LOH GROUP

R i t t a l GmbH & Co.

KG

Au

f dem Stützelberg
D – 3 5 7 4 5 H e r b o r n
Deutschland
Germany

Email: [e-mail]
http://www.rittal.com
Service -Tel. : (+49) - (0)2772 / 505 - 0
Service - Fax : (+49) - (0)2772 / 505 - 2319

A 38862 03

IT 74e

2

EN

Microsoft Windows is a registered trademark of Microsoft Corporation.
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UPS-Manual

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Table of Contents

1.

IMPORTANT SAFETY

INSTRUCTIONS

...................................5

1.1. Documentation Notes ...............................5

1.2. Retention of Documents..........................5

1.3. Symbols Used............................................ 5

1.4. Safety Instructions ....................................5

1.5. Storage Instructions..................................6

2.

PRODUCT INTRODUCTION

...7

2.1. General Characteristics ............................7

2.2. Special Features ........................................7

3.

UPS FUNCTIONAL

DESCRIPTIONS

...................................8

3.1. UPS Front Panel Display...........................8

3.1.1. Symbols on the LCD DisplayPanel......8

3.2. Rear Panel Descriptions .........................10

3.2.1. UPS input and output.........................10

3.2.2. Battery input.......................................10

3.3. Communication Port Explanation.......... 11

3.3.1. EPO (Emergency Power Off) ............11

3.3.2. RS232 Port Descriptions ...................11

4.

INSTALLATION

........................12

4.1. Unpacking ................................................12

4.2. Selecting Installation Position ...............13

4.3. Assembling of the different System

Components.........................................................14

4.3.1. Tower Assembling steps ...................14

4.3.2. Rack installation step.........................15

4.4. Electrical Installation...............................18

5.

OPERATION

..............................19

5.1. Start-Up In Normal Mode ........................19

5.2. Start-up in Battery Mode (Cold Start).....20

5.3. Check Measured Values & Figures

detected by UPS...................................................21

5.4. UPS Default Data and Special Function

Execution ..............................................................22

5.5. UPS Default Settings and their

alternatives ...........................................................24

5.6. UPS Is Off Due to Unknown Reason and

It’s Trouble Shooting ...........................................24

5.7. Shut Off .....................................................25

5.8. Maintenance Bypass Mode .....................25

6.

TROUBLESHOOTING GUIDE

26

6.1. Troubleshooting.......................................26

7.

BUNDLED SOFTWARE

INSTALLATION GUIDE

................... 27

7.1. Hardware Installation...............................27

7.2. Software Installation ................................27

8.

OPTIONAL COMMUNICATION

CARD

.................................................... 27

8.1. SNMP Adapter ..........................................27

8.2. Internal SNMP Adapter ............................28

9.

HOT SWAPPABLE BATTERY

REPLACEMENT

................................29

10. CUSTOMER SERVICE

...........29

11. TECHNICAL DATA

................. 30

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Important Safety Instructions

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1. Important Safety Instructions

1.1. Documentation Notes

The audience for this guide is the technical
specialist familiar with the assembly, installation
and operation of the PMC12 UPS-System.
You should read this operating guide prior to
commissioning and store the guide so it is
readily accessible for subsequent use.
Rittal cannot accept any liability for damage
and operational malfunctions that result from
the non observance of this guide.

1.2. Retention of Documents

This guide and all associated documents are
part of the product. They must be given to the
operator of the unit and must be stored so they
are available when needed.

1.3. Symbols Used

The following safety and other notes are used
in this guide:

Symbol for handling instructions:

• This bullet point indicates that you should
perform an action.

Safety and other notes:

Danger!

Immediate danger to health and
life!

Warning!

Possible danger for the product
and the environment!

Note!

Useful information and special
features.

1.4. Safety Instructions

1. Assembly and installation of the UPS, in

particular for wiring the enclosures with
mains power, may be performed only by
a trained electrician. Other tasks asso­ciated with the UPS, such as the as­sembly and installation of system com­ponents with tested standard connec­tors, and the operation and configura­tion of the PMC12 UPS-System may be
performed only by instructed personnel.

2. Do not open the case, as there are no
serviceable parts inside. Your warranty
will be void.

3. Do not try to repair the unit yourself;
contact your local supplier or your war­ranty will be void.

4. If liquids are spilt onto the UPS or for­eign objects dropped into the unit, the
warranty will be null and void.

5. Do not install the UPS in an environ­ment with sparks, smoke or gas.

6. This UPS is equipped with an EMI filter.
To prevent potential leakage current
hazard, ensure that the AC main supply
is securely grounded.

7. This UPS is designed to be installed
and commissioned in a sheltered, con­trolled environment as follows:

- Operating temperature 0-40°C
and 30-90% non-condensing
humidity.

- Always avoid contact with direct
sunlight.

- Do not install the UPS in
inflammable or hazardous
environment.

- Dusty, corrosive and salty envi­ronments can do damage to any
UPS.

- Install the UPS indoors as it is
not designed for installation out­doors.

8. To prevent any overheating of the UPS,
keep all ventilation openings free from
obstruction, and do not place anything
on top of the UPS. Keep the UPS rear
panel 20 cm away from the wall or other
obstructions.

9. The battery will discharge naturally if the
system is unused for any length of time.

10. Install the UPS away from objects that
give off excessive heat and areas that
are excessively wet.

11. Always switch off the UPS and discon­nect the batteries when relocating the
UPS.

12. It should be recharged every 2-3
months if unused. If this is not done,
then the warranty will be null and void.
When installed and being used, the
batteries will be automatically recharged
and kept in top condition.

13. Make sure that the AC main supply
outlet is correctly grounded.

14. Please ensure that the input voltage of
the UPS matches the utility supply volt­age. Use a certified input power cable

Important Safety Instructions

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with the correct plugs and sockets for
the appropriate voltage system.

15. Observe the valid regulations for the
electrical installation for the country in
which the unit is installed and operated,
and the national regulations for accident
prevention. Also observe any company­internal regulations (work, operating and
safety regulations).

16. Use only genuine or recommended
parts and accessories. The use of other
parts can void the liability for any
resulting consequences.

1.5. Proper Use

This UPS is designed for providing power to IT
systems. A use different from that described
here is considered to be an improper use. Rittal
cannot accept any liability for damage resulting
from the improper use or the non-observance
of this guide. The guides for the used
accessories may apply.
Rittal prohibits the use for life-preserving
applications (such as the use in hospitals or the
direct patient care). Rittal expressly does not
sell its products for such applications. Rittal will
not accept any responsibility if a UPS is used in
this area.

1.6. Storage Instructions

For extended storage in moderate climate, the
batteries should be charged for 12 hours at 3
month intervals by connecting the UPS to the
utility supply and switch on input breaker lo­cated at UPS rear panel. Repeat this procedure
every 2 months if the storage ambient
temperature is above 30°C.

Product Introduction

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2. Product Introduction

2.1. General Characteristics

The double-conversion technology in
accordance with the specification VFI-SS 111
guarantees the power supply to connected
terminal devices with a pure sinusoidal voltage.

1. The ultra-efficient PWM technology
achieves a high efficiency for an almost
sinusoidal output voltage. The high crest
factor of the converter filters any switch-on
current peaks without the loading needing
to be modified.

2. A fully digitalised control circuit provides a
high level of protection and enables future
upgrade. In-built communication capability
enhances its ability for remote control and
monitoring.

3. The multi-functional LCD/LED panel will
display various status of the UPS. The LED
display may show UPS working status,
Utility Status and UPS Abnormal status,
whilst the LCD display may show
Input/Output Voltage, Frequency, Load
Status, Inner cabinet temperature, and
Abnormal Phenomenon.

4. To protect the unit from overloading, it
automatically switches to bypass mode in
160 seconds~ 40ms (which value is
correct?) if loading is at 105%~ 150% of
rating and in case of overloading at 150%
of rating, it switches to bypass mode
immediately. It will automatically switch
back to inverter mode once overload
condition ceases.

5. If a short-circuit occurs at the output, the
UPS switches the system into standby
operation. The UPS issues an audiovisual
alarm and automatically interrupts the
current output until the short-circuit has
been corrected manually.

6. Should the unit become overheated, the
internal thermal switch will detect the heat
and switch to bypass mode and vice versa.

7. Maintenance-free sealed-type battery
minimises after-sales service.

8. The maintenance bypass switch provides
easy and safe troubleshooting or
maintenance function when the utility is
normal.

2.2. Special Features

The transformer-free converter technology with a
housing that can be mounted in a rack or used as
floor-standing enclosure allows the UPS to be
integrated even in environments with restricted
space.

1. The UPS is equipped with an intelligent
microprocessor-based controller and
offers a flexible configuration capability
with remote communication and
comprehensive overload protection.

2. A large 184 V ~ 288 V input voltage
range permits an undervoltage and
overvoltage correction without
unnecessary battery discharge and so
ensures an increased battery lifetime.

3. The cold start function ensures that the
UPS can be switched on even when no
mains voltage is present (see chapter

5.2).

4. An optimum battery management
system analyses the charging state of
the battery in order to maximise the
battery lifetime.

5. The "Active Power Factor Correction
(PFC)" control function keeps the "Input
Power Factor (PF)" of the UPS to a
value > 0.99. This allows an excellent
energy efficiency to be attained.

6. Selectable bypass input voltage
tolerance (high/low sensitivity) ensures
that the consumers are not supplied
with undervoltage or overvoltage during
bypass operation. The selectable
voltage ranges are:

(i) low sensitivity: 184 ~ 260 V
(ii) high sensitivity: 194 ~260 V.

7. Fixed selectable output voltages
(220/230/240) to satisfy the
requirements for different voltage
systems.

8. The UPS satisfies all relevant EMC
regulations.

UPS Functional Descriptions

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3. UPS Functional Descriptions

3.1. UPS Front Panel Display

①

LCD Display

②

Green LED steadily lights up to indicate that

the utility input voltage is within the
window; the LED flashes flickeringly to
indicate that the utility input voltage is
within the acceptable window.

③

Green LED lights up to indicate Bypass

Input is normal.

④

Green LED lights up to indicate the UPS

has the capability to run under redundancy
mode.

⑤

UPS is working under ECO (Economic,

Line-interactive) mode.

⑥

UPS Fault or Abnormal

⑦

UPS On/Alarm Silence

⑧

UPS OFF Switch

⑨

Special functions log in/out

⑩

Go to next page

⑪

Go to previous page or change the setting

of the UPS.

⑫

To re-confirm the change of UPS Setting

3.1.1. Symbols on the LCD

DisplayPanel

Item Symbol Description

1

LINE

Utility or Bypass
Source

2

Battery Low

3

Battery Abnormal

4 UPS Overloading

5

UPS

Working in

Service Mode1

6

A Blackout
Transfer occurred
in UPS Output

7

Bypass Input
Abnormal, UPS
fails to transfer to
bypass, Bypass
Abnormal at ECO
mode

8

Utility Input
Abnormal

9

OFF

UPS Shutoff

10

LINE OFF

UPS Abnormal
Lock

11 UPS Flow Chart

12

4 Digit
Measurement
Display

13

Indicates the item
desired
to be measured

14

UPS ON Switch or
Alarm Silence

15

UPS OFF Switch

1

The specified modes include Normal mode, ECO mode,

CVCF mode, etc..

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16

Previous Page or
Setting Change

17

Next Page

18

Special Function
Log in /out

19

Enter or
Reconfirmed

20

Utility Input Normal
LED

21

Utility Input Normal
LED

22

UPS under
Redundancy Mode

23

UPS under ECO
Mode

24

UPS Fault or
Abnormal Warning
LED

25

EPO

Emergency Power
Off

26

Er05

Battery Weak or
Dead

27

Er06

Output Short
Circuit

28

Er10

Inverter Over­current

29

Er11

UPS Overheat

30

Er12

UPS Output
Overloading

31

Er15

Wrong Procedure
to Enter
Maintenance Mode

32

Er16

Output Parameters
Set Error in
Parallel System

33

Er17

ID Numbers are in
conflict in Parallel
System or ID
number Error in

single unit

34

Er21

Parallel
communication
error
(communication
wire disconnected
or failure to find
ID1 UPS ) in
parallel system

35

Er24

CVCF mode with
Bypass input

36

Er27

The UPS must be
operated in normal
mode in parallel

37

Er28

Bypass Overload
Time out and cut
off output

38

Er31

The settings of
both control board
and driver board
are not matched
each other

39

Er**

Other Error Code

UPS Functional Descriptions

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3.2. Rear Panel Descriptions

A Terminal Resistor for Parallel function
B RS232 Port
C EPO Port
D Utility Input Breaker
E CAN Bus Connection Port for Parallel
System
F External Battery Connector
G Cooling Fan
H Utility Input &UPS Output Power Connector

I Customer Options Slot
J Slot

3.2.1. UPS input and output

3.2.2. Battery input

Model Maximum

Current

Conductor

Section

4,5 kVA 24 A 4 mm²

6 kVA 32 A 4 mm²

Model Maximum

Current

Conductor

Section

4,5 kVA 25 A

AWG #10,

6 mm²

6 kVA 25 A

AWG #10,

6 mm²

B

A

C

D

G

I

E F

H

J

1 L in
2 N in

PE
3 L

out

4 N

out

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3.3. Communication Port Explanation

The Communication port on the UPS provides
true RS232 type communication with the UPS
software to remotely monitor the power and
UPS status.

With optional interface cards, including R2E(2nd
RS232 plus EPO), RSE(RS485 plus EPO),
USE(USB plus EPO), DCE(Dry Contact plus
EPO), as well as SNMP/ card, you may
combine them according to your demand.
However, the R2E card, RSE card and USE
card are prohibited to be used simultaneously.

The bundled UPS software is compatible with
many operating systems such as Windows 98,
& 2000, ME, NT and XP. For other applications
like Novell, NetWare, Unix, Linux, please
contact your local distributor for a proper
solution.

When the optional interface cards are used with
onboard RS232 port for communication, the
shutdown command for the DCE card & also
the EPO signals will get the highest priority in
control command, then the SNMP/WEB card,
then R2E, RSE and USE get the lowest priority.

Highest Priority (in descending order),

1) EPO input port

2) Optional Interface card

3) RS232

3.3.1. EPO (Emergency Power Off)

The Pin assignments of the EPO Input port are:

1 2

1  EPO+
2  Ground

To enable the EPO function, please short Pin 1
& 2.

3.3.2. RS232 Port Descriptions

The RS232 interface shall be set as follows:

Baud Rate 2400 bps
Data Length 8 bits
Stop Bit 1 bit
Parity None

The Pin Assignments of the true RS232 port
are illustrated as follows:

Pin 3: RS232 Rx
Pin 2: RS232 Tx
Pin 5: Ground

1

2

3

4

5

6

7

8

9

Installation

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4. Installation

Warning!

Please thoroughly read the Safety
Instructions (chapter 1.4) before
installing the UPS

4.1. Unpacking

Inspect the delivery conditions of the UPS upon
receipt and notify the freight forwarder and the
dealer in case of any visible damage of the
packing of the product

The packaging is recyclable; save it for reuse
or dispose it properly.

• Remove the UPS from the carton box.

• Check the package contents. Standard

contents shall include:

-

1 set of Users Manual

-

1 set of UPS communication software with
RS232 cable

-

1 set of accessories pack

A1 A2

A3

S1 S2

S3

S4

B1 B2

C1 C2

B3 R1

R2

option Include in

Battery Module

Installation

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4.2. Selecting Installation Position

Warning!
The UPS is heavy.

Select a location sturdy enough to handle the
UPS weight. To ensure proper operation and
long operating life, always position the UPS
according to the following criteria:

Keep minimum 30cm (12 inches) distance
clearance from the rear panel of the UPS to
avoid any obstructions.

Do not block the air-flow to the ventilation
louvers of the unit.

Please ensure the installation site is free from
excessive dust and the ambient temperature
and humidity should be within the specified
limits.

Do not place the UPS in a dusty or corrosive
environment or near any flammable objects.

This UPS is not designed for outdoor use.

C

0

0

C

40

0

Relative Humidly
(non condensing) 30%~90%

30 cm

Installation

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4.3. Assembling of the different

System Components

4.3.1. Tower Assembling steps

4.3.1.1. Power Module + Battery
Module

Step1: Mounting of Foot Cover and Power
Module

S3

Installation

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Step2: Installation of Power Module and Battery
Module

4.3.2. Rack installation step

4.3.2.1. Power Module+
Battery
Module

Step1: Mounting of Ear Handle

S1

A3

S3

B1

B2

S4

B1

B3

S4

Installation

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Step2: Installation of Ear Cover to Power and Battery Module

Step3: Installation of Rail to Rack

Step4: Installation Battery Module to Rail

R1

R2

S3

S3

Installation

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Step5: Installation Power Module

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4.4. Electrical Installation

Connect the UPS with the parallel hot swap
chassis (DK7857.443 or DK7857.444), the
external bypass (DK7857.441) or with
installation cable DK7857.446. Please make
sure, that the parallel hot swap chassis, the
external bypass or the installation cable is
installed correctly. For further information
please read the manual of
DK7857.443/DK7857.444, DK7857.441 or
DK7857446.

Danger!

Before starting the installation,
please make sure the grounding is
connected properly.

• Make sure Utility breaker, UPS’ Utility
breaker is On “Off” position.

Warning!

Make sure the voltage of Utility
matches with the input voltage
window of the UPS.

Operation

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5. Operation

5.1. Start-Up In Normal Mode

• Connect the Utility to the parallel hot
swap chassis or the installation cable.
Switch on the Power Breaker of the
distribution panel and the breakers of the
UPS’ Utility and Bypass Inputs, and then
the UPS starts up. Green LEDs &
light up to show the Utility and Bypass
Inputs are normal and the LCD display
with parallel function will illustrate Fig. A1,
Fig. A2 to Fig. B. Otherwise the LCD
display will illustrate from Fig. A2 to Fig.
B.

Fig. A1

Fig. A2

Fig. B

The UPS is on Bypass Mode now and it will
proceed to self-test automatically. If there is
no abnormal message it means the pre­startup of the UPS is successful and the
charger starts to charge the batteries.

• Press the UPS On Switch for approx.
3 seconds, then the Buzzer sounds twice
and the LCD display changes from Fig. B
to Fig. C.

Fig. C

Then, the UPS is under self-test mode again,
the LCD display will illustrate from Fig. C to
Fig. D and remain approx. 4 seconds under
battery mode, then illustrate from Fig. E1 to
Fig. F if the self-test is successful.

Fig. D: It shows “test”

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Fig. E1: It shows “OK” in self-test

Fig. E2: It shows “Fail” in self-test

Fig. F: It shows “220Vac” in Utility Input

In case of failure in self-test, the LCD display
will illustrate from Fig. D to Fig. E2, then an
error code or error status will be shown on
the screen.

Note!

Your start-up operation of the UPS
is completed. Make sure the UPS
is plugged onto the wall receptacle
for charging at least 8 hours and
the batteries of the UPS are fully
charged.

5.2. Start-up in Battery Mode (Cold

Start)

Note!

Make sure the UPS you have has
already been installed with at least
1 set(20pcs) of 12V/7AH or
12V/5AH batteries.

• Push the UPS On Switch

once for

approx. 5 seconds to awake the UPS,

and then the buzzer sounds twice. The
LCD display will illustrate from Fig. A to
Fig. G, and keep awake for approx. 15
seconds.

• Press the UPS On Switch

of the UPS
again for about 3 seconds till the LCD
display illustrates from Fig. G to Fig. H,
then the UPS will be in self-test Mode.
The UPS may offer energy to the output
in a minute, and the LCD display
illustrates as Fig. I. In case of failure in
pushing the UPS On Switch in 10
seconds, the UPS will automatically turn
off. You then have to go through step in
this chapter once again.

Fig. G: It shows “Off”, which means the UPS
pre-start is successful

Fig. H: It shows Utility input is “0” and Utility
Abnormal

Fig. I

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5.3. Check Measured Values &
Figures detected by UPS

If you would like to check the measured
values & figures detected by the UPS, please

use scroll down and scroll up key
pads. When you use scroll down key pad, the
LCD display will illustrate as Fig. C(Voltage
from Utility Input) Fig. I1(Voltage from
Bypass Input)  Fig. J(Frequency from
Utility Input) Fig. K(Frequency from Bypass
Input) Fig. L(UPS Output Voltage) Fig.
M(UPS Output Frequency) Fig. N(UPS
Output Load %)Fig. O(UPS Battery
Voltage) Fig. P(UPS Inner Temperature).

Fig. I1: It shows voltage comes from Bypass
Input

Fig. J: frequency from Utility Input

Fig. K: It shows frequency from Bypass Input

Fig. L:

It shows UPS output Voltage

Fig. M: It shows UPS output frequency

Fig. N: It shows UPS output load level(%)

Fig. O: It shows Battery Voltage

Fig. P: It shows UPS Inner Temperature

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5.4. UPS Default Data and Special
Function Execution

• After the UPS completes start up, press
key pad to change the LCD display

screen to Fig. Q1.

Fig. Q1: It shows buzzer “On”

Fig. Q: It shows buzzer “Off”

• Press key pad to scroll down the

screen and check the UPS settings. The
LCD display will subsequently show: Fig.
Q1 (buzzer)  Fig. R1 (Self-test) Fig.
S1 (Bypass Voltage Windows)  Fig. T
(Output Frequency Synchronization
Window) Fig. U (Inverter Output
Voltage) Fig. V1 (UPS Operation
Mode) Fig. W (Output Voltage Micro
Tune Value) Fig. X (UPS Id) Fig. Y
(No. of UPS in Parallel).

Fig. R1: It shows self-test is NOT “on”

Fig. R2: It shows self-test is “On”

Fig. S1: It shows Bypass Voltage is adjusted
to narrow tolerance

Fig. S2: It shows bypass voltage is adjusted
to wider tolerance

Fig. T: It shows Frequency Window is +/-3Hz

Fig. U: It shows inverter output voltage

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Fig. V1: It shows the UPS is operated in

“normal mode”

Fig. V2: It shows the UPS is operated in “Eco
mode”

Fig. V3: It shows the UPS is operated in
“CVCF 50Hz mode”

Note!

If you want to set a frequency
converter, it must be done by a
qualified technician.

Fig. V4: It shows the UPS is operated in
“CVCF 60Hz mode”

Note!

If you want to set a frequency
converter, it must be done by a
qualified technician.

Fig. W: It shows Output Voltage Adjustment
% from 0% to 3% or -0% to -3%

Fig. X: It shows UPS Identification Number

Fig. Y: It shows the UPS is the 1st of the

parallel systems

• Press scroll up key pad to execute
special functions. The functions includes
buzzer ON (as Fig. Q1), or buzzer OFF
(as Fig. Q2, Alarm silence for UPS
Warning) and self-test OFF (As Fig. R1)
or self-test ON. (as Fig. R2. UPS will
execute battery test for 10 seconds. If the
self-test is successful, it will show as Fig.
E1; otherwise, it will show as Fig. E2 &
error message at the same time.)

Operation

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5.5. UPS Default Settings and their
alternatives

• Make sure the UPS is not “On” yet. Press
On Switch and scroll down key

pads simultaneously for approx. 3
seconds, the buzzer will sound twice, the
LCD display screen shows as Fig. Q1,
then the UPS is under setting mode.

To scroll down the LCD screen, you may
refer to Chapter 5.4.

Except for Buzzer (as Fig. Q1 & Q2) and
Self-test (as Fig. R1 & R2), all the remaning
default settings may be changed by pressing

scroll up key pad.
Fig. S1 and S2 show the bypass input

acceptable window, it can be 184 VAC ~ 260
VAC or 195 VAC ~ 260 VAC.

Fig. T shows the bypass frequency window
of the Inverter Output, the acceptable setting
values are ±3 Hz and ±1 Hz.
Fig. U shows the acceptable Inverter Output
Voltage, of which voltage is 200Vac, 208Vac,
220Vac, 230Vac, or 240Vac.

Fig. V1, V2, V3 and V4 show the operation
modes of the UPS, of which the alternatives
are Online, Eco(Economic) mode, fixed 50
Hz Output or fixed 60 Hz Output.

Fig. W shows the adjustments of the Inverter
Output, which may be calibrated as 0%,
+1%, -1%, +2%, -2%, +3%, or -3%.

Fig. X shows a specified address & position
of the UPS when the UPS is in Parallel
mode. The settable numbers are from 1st to
4th.

Fig. Y shows the total number of UPS in
parallel. The settable numbers are from 1 to

4.

When all the setting changes are done, you
have to press enter key Pad to save all

the changes when the LCD screen shows as
Fig. Z, then, the LCD screen will show as Fig.
AA to complete the setting changes. If you
don’t want to change those settings, you may

press “OFF” key pads for 5 seconds, then
the LCD screen turns to Fig. AA directly,
which means your setting changes are
invalid.

Fig. Z: Please press Enter key to save data.

Fig. AA: It shows the UPS is locked

• Turn Off the breaker of Utility Input.
Your Setting changes are complete.

5.6. UPS Is Off Due to Unknown
Reason and It’s Trouble
Shooting

If there is a serious abnormal condition the
UPS will lock it itself in “OFF” position as
shown in Fig. AA and an abnormal message
will show on the LCD screen

After 3 seconds, all messages will be locked
except Bypass messages(LED &

LCD ). In cases where the Utility is
abnormal after the UPS is locked, the LED

will be extinguished and the LCD will

be shown on the LCD screen.
To release the UPS lock, please complete

the following:

• Check those error messages
recorded.

• Check Chapter 3.1.1 to trouble
shoot the problem of the UPS.

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Otherwise, consult your local
distributor for service.

• Press Off key pad for 5
seconds and buzzer will sound
twice.

• Turn Off the Breaker of Utility
Input.

• The UPS lock problem is solved
now, but you should consult with
your Local distributor to make
sure the error message shown is
solved.

5.7. Shut Off

• Press Off key pad for about 5
seconds, the Inverter output will be
turned off, then the output load is
supplied by Bypass loop and the LCD
screen shows as Fig. B.

• Turn Off the breaker of Utility Input.

The UPS is turned off completely.

5.8. Maintenance Bypass Mode

Note!

A Non-authorised technician is not
allowed to operate the following
procedures. If there is any damage

under unauthorised condition, your

warranty will be void immediately.

• Press the Off key pad for approx. 5
seconds, the LCD screen shows as Fig.
B and the UPS output is in bypass mode.

Release the cover of the CAM
Switch(Maintenance Bypass Switch) first,
then turn on the CAM Switch to “Bypass”
mode, and at the right-hand upper Corner of
the LCD screen will show sign.

• Turn off the UPS Utility breaker as well
as the Bypass Input Breaker, you can
now carry out UPS maintenance .

To repeat 1.1, you may put the UPS back to
normal working mode, then turn back the
CAM switch to “INV” mode, fasten back the
cover and repeat 1.1 The UPS will switch
back to inverter mode.

It is required to go through 5.8 first, then go
through 5.8 If you skip 5.8, the UPS will alert
for 10 seconds to warn that the procedure is
abnormal, which may damage the UPS due
to uncertain utility status. The UPS will switch
back to Inverter mode immediately if you turn
the CAM switch back to “INV”.

Troubleshooting Guide

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6. Troubleshooting Guide

6.1. Troubleshooting

When the UPS malfunctions during operation, you may check the following:

a. Is the input and output wiring correct?
b. Is the input voltage of the Utility within the input window of the UPS?

In case of problems or if symptoms still exist, please carry out the following steps. If the problem
persists, please contact your local distributor for help.

Situation Check Items Solution

UPS Red Fault LED

lights up:

Check the error code

shown on the LCD

screen

1.Er05, &

2.Er0

6, Er10, Er12,

Er28 &

3.EPO

4.Er11

5.Er15

6.Er16, Er27

7. Er21

8.Er24

9.other error code

1.

Check to see if the battery

connection is properly done, then

re-

charge the batteries for 8 hours

to see whether the UPS may

backup normally; otherwise,

consult your local distributor right

away.

2. Remove some uncritical load at

the UPS output

end. If any

damage of the coating of AC

power cord, please replace a new

one.

3. Remove the short circuit

occurred at the EPO terminal.

4. Remove the objects blocked on
the ventilation holes.

5. Make sure the UPS is operated

normally. If it is on CVCF mod

e,

you have to turn off and turn on

the UPS again.

6. All of the

parameters except ID

Number in the parallel UPS must

be same. Please refer chapter 5.5
to set them again

7. Reconnect the RJ-

45 wire or set

a UPS with ID=1.

8. W

hen the UPS is on CVCF

mode, it is prohibited to have

bypass input. You have to turn off

the UPS and bypass input and re­start the UPS.

9. Consult your local distributor

for

help.

UPS fails to offer

battery backup or its

back up time is

shorter than its

calculation.

If the backup time is still too short

after 8

hours of charge, please

contact your local distributor

for

battery replacement.

UPS locks itself and

it can not be turned

off.

Please refer to chapter 5.6

to

troubl

e shoot the problem;

otherwise, consult your local

distributor for help.

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7. Bundled Software Installation
Guide

7.1. Hardware Installation

1. Connect the male connector of RS232

cable to the UPS communication port.

2. Connect the female connector of the

RS232 cable to a dedicated RS232 port of
the Computer.

3. For optional interface cards, please refer

to Chapter 8 for more details.

7.2. Software Installation

Please install the Software which is on the
enclosed CD or visit our website

www.rimatrix5.com and for download from

UPS software

http://www.rimatrix5.com/service_support/do
wnloads.asp

8. Optional Communication Card

The Simple Network Management Protocol
(SNMP) is a worldwide-standardized
communication-protocol. It is used to monitor
any device in the network via simple control
language. The UPS-Management Software
also provides its data in this SNMP format
with its internal software agent. The
operating system you are using must support
the SNMP protocol. We offer our software
with SNMP functionality for Novell, OS/2, all
Windows running on INTEL and ALPHA,
DEC VMS, Apple.
Two types of SNMP interfaces with identical
functionality are available: an external
SNMP-Adapter (Box) and an internal SNMP­Card. Both can manage a parallel system (N
modules) and return either global values ­which are consistent for the whole parallel
system - or specific values from the single
modules.

8.1. SNMP Adapter

The adapter may be configured via Telnet,
HTTP (Web-Browser) or serial connection
(Terminal). For normal operation at least one
network connection (Ethernet) is required.

The SNMP adapter can be used, utilising the
RCCMD send function, for an automatic net­work wide shut down or just for informing
connected users. The shut down procedure
can be initiated on a low residual battery
autonomy time (downtime) or by a
countdown timer which is started at the
beginning of the alarm. A shut down is
therefore possible without extra input from
the operator, and is fully software controlled.

EPO

G

DC36V

AC

O
U
T
P
U
T21

UPS

Ethernet

External SNMP-Adapter

Internal SNMP-Card

Optional Communication Card

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8.2. Internal SNMP Adapter

The Internal SNMP-Card can be inserted into
the appropriate slot of the PMC12. This
adapter communicates via the serial port of
the UPS and makes a direct multiple server

shut down possible without additional SNMP
management software.

For detailed information please see Software
Manual provided with the PMC-Software CD
ROM.RCCMD - Remote Console
Command module for a multi-server
shutdown. This stand-alone software module
is designed to receive and execute a
command issued by a remote device. Thanks
to RCCMD it is possible to execute a
shutdown in an heterogeneous multiplatform
network. The new release RCCMD2 is an
application available for all Operating
Systems, analogous to PMC-Software. Our
SNMP Interfaces are compatible to RCCMD.

Hot Swappable Battery Replacement

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9. Hot Swappable Battery Replacement

1. Unscrew the flange of the battery bank
front panel as indicated in Step 1.

2. Remove the front panel as indicated in
Step 2.

3. Remove the screw of the battery pack as
shown in Step 3.

4. Unplug the hot swappable battery
connectors as shown in Step 4.

5. Remove the battery packs from the
battery bank as shown in Step 5.

10. Customer Service

If you have any technical questions or questions
concerning our product spectrum, contact the
following service address:

Tel.: [phone]
http://www.rimatrix5.com
E-mail: [e-mail]

Technical Data

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11. Technical Data

Model 4,5 kVA 6 kVA
INPUT

Voltage Window 160~280 VAC*
Frequency 45 ~ 65 Hz
Phase/Wire Single, Line + Neutral + Ground
Power Factor Up to 0.99 at 100% Linear Load
Current THD <6% at 100% Linear Load

OUTPUT

Voltage Window 220/230/240 VAC Selectable
Voltage Adjustment

0%; ±1%; ±2%; ±3%

Voltage Regulation

±2%
Capacity 4500 VA/3150 W 6000 VA/4200 W
Rated Power Factor 0.7 Lagging

Wave Form

Sine Wave, THD<3%(no load to full Linear

load)
Frequency Stability ±0.2%(Free Running)
Frequency Regulation ±1%; ±3%
Transfer Time 0ms
Efficiency(AC to AC,
Normal)

Up to 90%

Efficiency(AC to AC, ECO)

Up to 97%
Autonomy at load 50% 100% 50% 100%
1 Battery 20 Min. 9 Min. 18 Min. 8 Min.
2 Batteries 48 Min. 23 Min. 45 Min. 20 Min.
3 Batteries 95 Min. 39 Min. 74 Min. 33 Min.
DC Start Yes

BATTERY

Type

Sealed Lead Acid Maintenance Free

12 V / 7 AH
Quantity 20 pcs
Voltage 240 VDC

Recharge Time 4 hours to 90%

DISPLAY

Status On LED + LCD

Line Mode, Backup Mode, ECO Mode,
Bypass Supply, Battery Low, Battery
Bad/Disconnect, Overload, Transferring with
interruption & UPS Fault.

Readings on LCD

Input Voltage, Input Frequency, Output

Voltage, Output Frequency, Load Percentage,

Battery Voltage & Inner Temperature.

Self-Diagnostics

Upon Power-on, Front Panel Setting &
Software Control, 24-hour routine checking

ALARMS

Audible and Visual

Line Failure, Battery Low, Transfer to Bypass,

System Fault Conditions

PHYSICAL

Dimensions(WxDxH)mm 440x88x660(UPS Module)

Input/Output Connection Hardwire

External Battery Connection

Plug-in & Play

Net Weight(Kgs) 24(UPS Module)

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Battery Bank Dimensions

Convertible(Rack/Tower)

BBC20J0007(20pcs 12V/7AH)

440x133x660(3U)

Battery Bank Net Weight

Convertible(Rack/Tower)

BBC20J0007 w/o bat./with bat.

18 kg/ 68 kgs
ENVIRONMENT
Operating Temperature 0° C to 40° C

Temperature Warning

The battery design life is based on a

temperature of 25° C. Ambient

temperature above this range will reduce

battery life.

Altitude

0~2000 m up to 40° C,

3000 m up to 35° C
Humidity 90% RH Maximum, Non-Condensing
Noise <50 dB (at 1 meter)
COMPUTER INTERFACE
Interface Type Standard RS232 Interface, USB & EPO
Communication Slots SNMP/WEB Card
SAFETY CONFORMANCE
Quality Assurance ISO9001 Certified Company
Safety Standard EN62040-1, UL1778

EMC Standard

EN62040-2, EN61000-3-2, EN61000-3-3,

FCC Class A

Marks

CE, WEEE

* (160~176Vac at <75% load)