NOTE: Rinnai is continually updating and improving products, therefore, specifications are
subject to change without prior notice. Local, state, provincial and federal codes must be adhered
to prior to installation.
Rinnai America
2
W Models
L I M I T E D W A R R A N T Y
R i n n a i W a t e r H e a t e r
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship when the product is installed and
operated according to Rinnai written installation instructions, subject to the terms within this limited
warranty document. This Warranty applies only to products that are installed by a state qualied
or licensed contractor. Improper installation may void this Warranty. Rinnai strongly suggests
that you use an installer who has attended a Rinnai product knowledge class before installing
this water heater. This Warranty extends to the original purchaser and subsequent owners, but
only while the product remains at the site of the original installation. This Warranty only extends
through the rst installation of the product and terminates if the product is moved or reinstalled at
a new location.
HOW LONG DOES COVERAGE LAST?
Warranty031705COMM-V1
Item
CommercialResidential
Heat Exchanger5 Years*10 Years*
All other Parts and
Components
Reasonable Labor 1 Year
Period of Coverage
5 Years*5 Years*
*Important
Period of coverage is 3 years from date of purchase when used as a circulating water heater
within a hot water circulation loop, when the water heater is in series with a circulation system
and all circulating water ows through the water heater.
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials
or workmanship, except as set forth below: Rinnai will pay reasonable labor and shipping costs
to repair the product. All repairs must be performed using genuine Rinnai parts. All repairs or
replacements must be performed by an individual or servicing company that is properly trained,
state qualied or licensed to do this type of repair.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai
only. Rinnai does not authorize any person or company to assume for it any obligation or liability
in connection with the replacement of a product or heat exchanger. If Rinnai determines that
repair of a product is not possible, Rinnai will replace the product with a comparable product, at
Rinnai’s discretion. If a component or product returned to Rinnai is found to be free of defects in
material or workmanship, or damaged by improper installation or damaged during return shipping,
the warranty claim for product, parts and labor may be denied.
Rinnai America
3
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L I M I T E D W A R R A N T Y
R i n n a i W a t e r H e a t e r
HOW DO I GET SERVICE?
Simply contact a Rinnai authorized Dealer or Installer for the repair of products under this
Warranty. Failure to use a Rinnai authorized Dealer or Installer to provide repair service
may void the Warranty. For the name of the qualied Service Dealer or Installer nearest you,
please contact the company that installed the water heater, or;
Your local HVAC/plumbing dealer, gas service technician or place of purchase
•
Visit the Rinnai website www.rinnai.us
•
Call Rinnai at 1-800-621-9419 or write to Rinnai, 103 International Drive, Peachtree City, Georgia
•
30269
Proof of purchase is required to obtain warranty service. You can show proof of purchase with a
dated sales receipt, by completing and mailing the enclosed Warranty registration card within 30
days of purchasing the product or by registering online at www.rinnai.us . Please complete the
Warranty registration either online or mail it to Rinnai at the address shown on the card.
Receipt of warranty registration by Rinnai will constitute proof-of-purchase for this product.
However, Warranty registration is not necessary in order to validate this Warranty.
Warranty031705COMM-V1
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating difculties due to accident, abuse, misuse,
alteration, misapplication, acts of God, improper installation, improper maintenance or service,
inadequate water quality, scale buildup, freeze damage or for any other causes other than defects
in materials or workmanship. This warranty does not apply to any product whose serial number or
manufacture date has been defaced. This Warranty does not cover any product when used as a
pool or spa heater. (See Water Quality in Care & Lime Section.)
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise,
including damage to person or property, loss of use, failure to install drain pan under unit, or
inconvenience. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and tness arising under state law are limited in duration
to the period of coverage provided by this limited Warranty, unless the period provided by state law
is less. Some states do not allow limitations on how long an implied Warranty lasts, so the above
limitation may not apply to you.
This Warranty gives you specic legal rights, and you may also have other rights which vary from
O W N E R ’ S I N S T A L L A T I O N I N F O R M A T I O N
All Rinnai water heater(s) MUST be installed by a state qualied or licensed
contractor. Failure to comply with state and local codes pertaining to water
heater installations may void the warranty on your new water heater(s). It is
the responsibility of the person having the water heater installed to ensure
the installing contractor has proper licences and permits for installing
water heater(s) in your location. In addition to licensing and permits, Rinnai
encourages all installing contractors to attend a product knowledge class
before installing any of our water heaters to help insure maximum customer
satisfaction and maximum warranty coverage. Failure to comply with state
and local codes may result in non-compliance and may void the warranty of
the water heater(s).
This appliance must be installed in accordance with local codes, or in the absence of local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54 and/or
the CSA B149.1, Natural Gas and Propane Installation Code.
Install this product outdoors ONLY, DO NOT install indoors.
Do Not use this appliance if any part has been underwater. Immediately call
a qualied service technician to inspect the appliance and to replace any
part of the control system and any gas control which has been underwater.
Detailed instructions on the proper installation practices to follow for the
installation of your new hot water heater(s) are included at the back of this
manual.
Rinnai America
6
W Models
F E A T U R E S O F Y O U R N E W WATER HEATER
The Rinnai Water Heater is one of the most advanced water heaters available.
?
It supplies hot water continuously at the temperature preset in the unit or at the
temperature set on the optional remote controller(s). Installation of remote controller(s)
are recommended for optimum performance.
The Rinnai Water Heater never runs out of hot water. While electricity, water and gas
?
supplies are connected, the Rinnai Water Heater produces hot water whenever the hot
tap is open.
The gas burner lights automatically when the hot water tap is opened, and goes out
?
when the tap is closed. Ignition is electronic, there is no pilot light. When the hot water
tap is off, no gas is used. You save energy and money with the Rinnai Water Heater.
The temperature of the outgoing hot water is constantly monitored by a built in sensor. If
?
the temperature of the outgoing water rises to more than 6 degrees above the selected
temperature (shown on the digital remote control) the gas burner will automatically go
out. The gas burner will re-ignite once the outgoing hot water temperature falls below the
selected temperature.
Built into the microprocessor of the Rinnai Water Heaters is the ability to LIMIT THE
?
MAXIMUM TEMPERATURE of the hot water supplied by the Rinnai Water Heaters.
Without the connection of a remote controller(s), the Rinnai Water Heater is preset to
deliver water at 120OF (Residential) and 140OF (Commercial).
Residential Unit: With the remote controller(s) the water temperature is adjustable from
?
98 to 140OF. The water temperature cannot be set to a temperature other than 120OF without the use of a remote controller unit.
Commercial Unit: With the remote controller the water temperature is adjustable up to
?
Error messages are displayed on the optional remote controller(s), simplifying service
?
The Rinnai Water Heater incorporates a device to minimize temperature uctuations
?
O
F. The water temperature cannot be set to a temperature other than 140OF
185
without the use of a remote controller unit.
calls.
(cold water sandwich effect) when the water is off, then on again. This effect can be
eliminated by installing the Rinnai Water Heater with a circulation loop with a small
storage tank.
The sound (noise) level from the Rinnai Water Heater is very low.
?
The Rinnai Water Heater is a very compact direct vented device. It saves valuable oor
?
and wall space.
Rinnai America
7
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HOTHOT
COLD
ON!ON!
100oF
140oF
S
O
L
V
E
N
T
HOTHOT
COLD
ON!ON!
98 F
o
o
110 F
HOTHOT
COLD
ON!ON!
HOT!
S A F E T Y I S S U E S
Always check water temperature by hand
before entering the shower or bath. The
temperature may have been changed.
The Rinnai Water Heater controls the water
temperature automatically. To do this, it
sometimes needs to change the water ow
accordingly. The water ow from the hot water
tap may vary after the selected temperature at
the remote controller(s) is altered. The water
ow may also vary from summer to winter, as
incoming water temperatures differ.
Depending on the weather conditions and
the length of the pipe between the Rinnai
Water Heater and the tap in use, there may
be a variation between the temperatures
displayed at the remote controller(s) and the
temperature of the water at the tap.
Do not clean remote controller(s) with
solvents. Use a soft damp cloth.
Summer 60°F
Incoming water
Winter 40°F
Incoming water
The water temperature can only be adjusted
between 98°F and 110°F when the hot water
tap is open, and hot water is owing.
Rinnai America
The vent/air intake should be positioned away
from ammable materials, trees, shrubs, etc.
Do Not touch the unit cover or the flue outlet.
Do Not insert objects into the flue outlet.
On colder days steam may discharged from
the ue outlet. This condition is normal
for high efciency appliances and does not
indicate a fault.
8
W Models
HOTHOT
COLDCOLD
ON!ON!
B A S I C O P E R A T I O N
Adjusting Temperature
1
The outlet water temperature of the Rinnai
Water Heater can only be adjusted by
the user using the remote controller(s).
To adjust the setpoint temperature of
the Rinnai Water Heater, all hot water
taps must be closed, and all circulating
pumps turned off (where applicable). The
temperature displayed on this remote
controller will also be displayed on all
other remote controller(s).
NOTE: TEMPERATURE CANNOT BE
ADJUSTED EXCEPT BETWEEN 98°F AND 110
°F WHEN ANY HOT WATER TAP IS OPEN.
To take control of the Rinnai Water Heater
2
all hot water taps must be closed. Press
the "Priority button" on the Controller you
want to set the temperature with, and
the green "Priority" indicator light will
3
Simply press the or button
until the required temperature is
displayed on the Digital Monitor.
There is a hot water
scald potential if the
thermostat is set to high.
NOTE: CHECK LOCAL CODES FOR
THE MAXIMUM WATER TEMPERATURE
SETTING ALLOWED WHEN USED IN
NURSING HOMES, SCHOOL, DAY CARE
CENTERS, AND ALL OTHER PUBLIC
APPLICATIONS.
4
glow. This indicates that the Rinnai Water
Heater is ready to supply hot water at
the set temperature as soon as a tap is
opened.
Note: Rinnai water heater will not provide
hot water instantly at the hot water
xtures. Any cold water existing in the hot
water lines must be purged rst.
Rinnai America
CHECK WATER
TEMPERATURE BEFORE
ENTERING SHOWER OR
BATH.
To operate the Rinnai Water Heater
simply turn any hot water tap on.
This will automatically light the burner
providing hot water at the preset
temperature. If the optional remote
controller(s) have been installed, the
red “IN USE” indicator will glow on
all remote controller(s).
NOTE: If a newly installed unit has not
been powered for at least six hours then
the temperature will return to the default
setting if power is interrupted.
9
W Models
A B O U T H O T W A T E R
Hot Water Is Dangerous, especially for the young and the elderly or
the inrm. The Rinnai Water Heater allows you to precisely control the
temperature of your hot water, ensuring safe hot water temperatures.
Water Temperatures over 125°F can cause
severe burns instantly or death from scalds.
Hot Water can cause rst degree burns with
exposure for as little as:
3 seconds at 140 °F
20 seconds at 130 °F
8 minutes at 120 °F
Test the temperature of the water with your
elbow before placing a child in the bath or
shower.
Do not leave a child or an inrm person in
the bath unsupervised.
BURN
S C A L D S - F I R S T A I D
1) Remove clothing; Remove all wet clothing, quickly. Wet clothing retains the heat.
2) Apply cold water for 30 minutes; Immediately submerge the burnt area in cold
water for 30 minutes to reduce the heat in the skin, preventing deeper burning.
Never use butter, oils or ointment to cover the burn. They may retain the heat.
3) Keep the scalded person warm; Place a blanket around the person.
4) Seek Medical Advice; Call your medical advice hotline and describe the scald,
follow their directions.
Rinnai America
10
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G E N E R A L C O N T R O L L E R I NF O R M AT I O N
REMOTE CONTROLLERS IDENTIFICATION
MC-91-1US (comes with the unit)
MC-100V-1US (optional)
BC-100V-1US (optional)
The controller(s) for the Rinnai Water Heater allow the customer to control the functions of the
water heater and to diagnose certain fault conditions
Rinnai America
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REM O T E CONT R O L LER O P E R A TION
In Use Indicator
Indicates that a hot water tap
is open and that control of the
temperature has been taken at
another controller.
Digital Monitor
ndicates the selected water
I
temperature. Error messages
ash in the event of a failure.
Thermostat
Increases or decreases
the desired water
temperature.
DIAGNOSTIC USE OF CONTROLLER
1.
maintenance codes, press ‘On/Off’ followed by the
2.
To Display Maintenance Codes: Press ‘On/Off’ button. To sequence through stored
thermostat button.
To Display Water Flow through water heater: Press thermostat button, hold
for 2 seconds and simultaneously press ‘On/Off’ button.
3.
To display Outlet Water Temperature: Press ‘thermostat button’, hold for 2
seconds and simultaneously press ‘On/Off’ button.
Priority Indicator
Indicates whether this
controller has priority
control over the water
temperature
Priority
Pressing takes control
of the water temperature
by this controller only
when all taps are off.
ON/OFF
Used to switch the
water heater on and off
TO CHANGE TEMPERATURES FROM OF to OC
1. Press and hold ‘On/Off’ button for 5 seconds while water heater is OFF.
O
To change back from
2.
C to OF, please repeat step 1.
MUTETo eliminate the beeping sound, press and hold
simultaneously until a ‘beep’ is heard (approximately 5 seconds).
Rinnai America
12
and button
W Models
Digital Monitor
Indicates the selected water
temperature. Error messages flash
in the event of a failure.
ON/OFF
Used to switch the water heater on
and off.
Priority
Pressing takes control of the water
temperature by this controller only
when all taps are open.
Function
Enables the user to set the clock
and sound volume functions.
Thermostat
Increases or decreases the desired
water temperature.
In Use Indicator
Indicates that a hot water tap is open
and that control of the temperature is
taken at another controller.
Water Temperature Indicator
Indicates the selected hot water
temperature.
Clock
12 Hour AM / PM clock. In the event
of a fault, codes for error messages
will flash here.
Call
Allows user to contact another
controller. Can be used as a
communication channel for errands
or in emergency situations.
In Use Indicator
Indicates that a hot water tap is open and that control
of the temperature is taken at another controller.
Priority
Pressing takes control of the water
temperature by this controller only
when all taps are off.
Call
Allows user to contact another
controller. Can be used as a
communication channel for errands
or in emergency situations.
Clock
12 Hour AM / PM clock. In the event
of a fault, codes for error messages
will flash here.
Thermostat
Increases or decreases the desired
water temperature.
Sound Volume
Used to select the voice prompt
volume.
Water Smart / Bath Fill Indicator
Used to select Water Smart / Bath Fill Function.
ON/OFF
Used to switch the water heater on
and off.
Water Smart / Bath Fill
Used to select Water Smart / Bath
Fill Function.
Power Save
Indicates that the remote is in the
energy saving mode.
Water Volume
Used to select Water Smart / Bath
Fill volumes.
DELUXE CONTROLLERS
ABOUT THE DELUXE CONTROLLER (MC-100V-1US)
NOTE: With power interruption, water heater will automatically default to the ON position to
provide hot water.
DELUXE BATHROOM CONTROLLERS
A B O U T TH E TH E DE LU X E BAT HR O O M CO NT R O L L ER ( B C - 1 00 V- 1U S )
Rinnai America
13
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HOTHOT
COLDCOLD
ON!ON!
DELU X E CON T R O L L E R S
Setting The Sound Volume
To do this, press the ‘Function’ Button, the default voice prompt sound volume is medium, each
subsequent press of the and Button will cycle through the available volume settings in
the following order: High Voice - Off Voice (beep) - Off Sound (no beep) - Low Voice - Medium
Voice.
Setting The Clock (MC-100V Deluxe Controller ONLY)
The clock is a 12 hour AM/PM style display. To set the time, press the ‘Function’ Button twice
within 10 seconds. Press the and Buttons to adjust the time. When you get close to
the time you wish to set, press the button intermittently to avoid going further than the desired
time.
Press the ‘Function’ Button again to complete setting the clock and return to normal operation.
Adjusting Temperature
Simply press the or buttons until the required temperature is displayed on the Digital
Monitor.
To Operate the hot water unit, open any hot water tap. This will automatically light the burner
providing hot water. The ame of the water heater ‘In Use Indicator’ will illuminate on the
Controller.
Once the hot water is running, if the set temperature is either too hot or cold, press the or
buttons until the desired temperature is reached.
NOTE: TEMPERATURE CANNOT BE ADJUSTED EXCEPT BETWEEN 98°F AND 110°F
WHEN ANY HOT WATER TAP IS OPEN.
Rinnai America
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D E LU X E B AT H R O O M CO N TR O L L E R
Setting the Sound Volume
The voice prompt sound volume for all Deluxe
Controller(s) can be set individually. To do
this, press the ‘Sound Vol.’ button. The default
voice prompt sound volume is medium, each
subsequent press of the ‘Sound Vol.’ will cycle
through the available volume settings in the
following order: High Voice - Off Voice (beep)
- Off Sound (no beep) - Low Voice - Medium
Voice.
Adjusting Temperature
Simply press the ‘Hot water temp.’ or
buttons until the required temperature is
displayed on the Digital Monitor.
To Operate the hot water unit, open any hot
water tap. This will automatically light the
burner providing hot water. The red ame of the
water heater ‘In Use Indicator’ will illuminate
on the Temperature Controller.
Once the hot water is running, if the set
temperature is either too hot or cold, press the
‘hot water temp. or buttons until the
desired temperature is reached.
NOTE: TEMPERATURE CANNOT BE
ADJUSTED EXCEPT BETWEEN 98°F
AND 110°F WHEN ANY HOT WATER TAP
IS OPEN.
CHECK WATER TEMPERATURE BEFORE USE.
A parent should always check the temperature before a child is placed in contact
with hot water.
NOTE: Avoid getting water in the speaker as this may cause damage.
Rinnai America
15
W Models
DEL U XE BAT HROO M CO N T ROLL E R
IT IS THE CUSTOMERS RESPONSIBILITY TO MONITOR THE
BATH FILL REMOTE CONTROLLER FUNCTIONS.
OPERATING THE WATER SMART / BATH FILL BUTTON
The ‘Water Smart / Bath Fill’ button allows a preset water volume and
temperature to be selected and run automatically.
Initial Settings
When you press the ‘Water Smart / Bath Fill’ Button, a Shower /
Bath Volume will appear on the indicator. When a deluxe bathroom
controller(s) is rst turned on, the default shower / bath ll volume
is set to 25 gallons. The shower / bath volume can be lowered to a
minimum of 10 gallons or raised to a maximum of 120 gallons.
Programming shower / Bath Volume and Temperature
With the system on, select a Deluxe Bathroom controller(s) and ensure that it currently has
priority, If it does not have priority, press the ‘Priority’ button once and the ‘Priority’ button will
illuminate.
To select the desired delivery temperature, use the
‘Temp.’ or buttons.
The selected temperature will be displayed on the
bathroom controller monitor and will remain as the
default temperature until it is changed.
To select the volume of water to be used by the
shower / bath, use the ‘Water Vol.’ or buttons.
The selected volume is displayed at the Right of the
controller monitor numerically.
When lling a bath for the rst time, it is recommended
that a low bath ll volume such as 25 gallons or lower
(if available) be used. During any subsequent bath lls,
the volume can then be adjusted to suit your known
bath volume and / or desired ll level.
Be careful not to overll the bath, an average bath volume is 60 gallons. It is
recommended that when lling a bath for the rst time you should:
=
Remain by the bath during the lling process.
=
Use a low bath ll volume such as 25 gallons or less.
‘Water Smart / Bath Fill’ button is unavailable with the MSA Controller System.
Rinnai America
16
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HOTHOT
COLDCOLD
ON!ON!
HOTHOT
COLD
ON!OFF!
COLD
DEL U XE BAT HROO M CO N T ROLL E R
Using Water Smart/ Bath Fill
Press ‘Water Smart / Bath Fill’ button once. The ‘Water Smart / Bath
Fill’ button will illuminate and a tone will sound. The ‘Bath’ indicator
will also be displayed in the kitchen Controller monitor (Deluxe Models
ONLY).
The voice prompt will say “The hot water system is ready. Open the
hot water tap”.
Open the hot water tap for the relevant shower or bath.
The ‘In Use’ indicator
will illuminate at all Deluxe Temperature
Controller(s) and the shower will run or the bath will start to fill.
To Stop Water Smart / Bath Fill Operation
If you wish to stop the water flow whilst the ‘Water Smart / Bath Fill’
button is in operation, simply press the ‘Water Smart / bath Fill’
button. The ‘Water Smart / Bath Fill’ button will flash and the
voice prompt will say “Hot water is not available. Turn off all hot
water taps, and push the Bath Fill button”. Follow the voice prompt
instructions.
When Water Smart / Bath Fill Operations Finishes
Once the Water Smart / Bath fill operation finishes, the following
events will occur:
1. The flow from the shower / bath hot water tap will cease.
2.
The ‘Water Smart / Bath Fill’ button will flash.
3. The Kitchen Controller ‘Bath’ indicator will flash (Deluxe Models)
4. A tone will sound.
5. The voice prompt will say “Bath fill is complete. Turn off the
bath hot water tap, and push the Bath ll button.”
Follow the voice prompts instructions. Note that the
hot water unit will not allow hot water to ow from any
xture until the ‘Water Smart / Bath Fill’ button has been
changed.
6. The ‘Water Smart / Bath Fill’ button light on
the Bathroom Controller and the ‘Bath’ indicator
on the Kitchen Controller monitor will go out.
COMBINING CONTROLLERS AND DELUXE CONTROLLERS
Controller and Deluxe Controller can be combined and will function as
described in other sections of this manual. Refer to the table on page 18
Rinnai America
17
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aP
te
S
rellortn
oC
t
)le
d
o
MFF(nret
++
+S
U1-
19-C
M
1
++
SU1-19-C
M+S
U1-
19-C
M
2
+
S
U1-19-
CM+
SU1-19-C
M+S
U1-
19-C
M
3
S
U1-19
-
CM
+S
U1-
19-CM+SU1-19-C
M+
S
U1-
19-
C
M
4
001
-CM+V001-CB
+
+S
U1-
19-C
M
5V
001
-
CM
+
V
001-C
B+
SU1-
19-
C
M+
S
U1-
19-C
M
6
V
eto
m
e
R exul
eD
dnasrel
lor
tn
oC
———
——
—
—
**
led
o
m
UER-W6161V
W0202V-UER
W6252V-UER
(°F)
04153103152102
1
51
1
01
1
80
1
60
1
401201
0
0
189
CW616
1V-UER
C
W
0202V-UER(°F)
5810
61
0
51
0
41
5
31
0
31
5
21
0
21———
———
—————
W2352V-UER
WD2352V-UER
CW2352V-UER(°F)
CDW2352V-UER
5
8106
1
05
1
04
1
53
1
03
1
52
1
02
1
5
1
1
0
1
1
8
0
1
60
1
40120
1
00189
A.xorpp
(°C) erutar
ep
m
et
58
17
66
06
75
45
25
94
64
34
241
4
04938373
erutarepmet
Water Smart / Bath Fill Temperature Table
water smart/
bath fill temperature
02181161141121101180160140120100189
Approx.
temperature
(°F)
(°C)
948
4
746
44
43
4
2414
04
938373
erutarepmet
CONTROLLERS SET PATTERN/TEMPERATURE TABLES
Temperature controllers allows precise temperature control by the user. When used correctly,
the hot water unit will deliver the selected temperature, even when the water ow is varied,
or more than one tap is in use. Each Temperature Controller can be individually programmed,
however the water heater unit can only deliver one set temperature at any time. The available
temperatures (OF) are as follows:
These temperatures are suggestions only. You may nd higher or lower temperatures more comfortable. Maintaining lower temperatures helps save energy. To obtain water temperatures lower than
98OF, simply add cold water.
Deluxe Controllers are an optional extra. ‘Controller’ and ‘Deluxe’ Controllers can be installed together. Controllers allow temperature selection only. ‘Deluxe’ Controllers have temperature selection, bath
ll and clock functions.
Controllers allow the water temperature to be set from the various locations where they are
installed. The temperature selected will be available to all outlets. Below are the combination of
Controllers that are offered by Rinnai:
Controllers Combination Pattern
**See controller manual in controller carton box for more infomation detail.
Rinnai America
18
Water Smart / Bath Fill
temperature cannot exceed
120 OF for the following
commercial models with no
by-pass: REU-V1616WC &
REU-V2020WC.
W Models
Error
02
03
10
11
12
Faulty
No burner operation during
freeze protection mode
Power interruption during
Bath fill (Water will not flow
when power returns).
Air Supply or Exhaust
Blockage
No Ignition
Flame Failure
Remedy
Service Call
Turn off all hot water taps. Press ON/OFF twice.
Ensure Rinnai approved venting materials are being used.
Check that nothing is blocking the flue inlet or exhaust.
Check all vent components for proper connections.
Ensure vent length is within limits.
Ensure condensation collar was installed correctly.
Verify dip switches are set properly.
Check fan for blockage.
Check that the gas is turned on at the water heater, gas meter, or cylinder.
Ensure gas type and pressure is correct.
Ensure gas line, meter, and/or regulator is sized properly.
Bleed all air from gas lines.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect all MSA controls.
Ensure igniter is operational.
Check igniter wiring harness for damage.
Check gas solenoid valves for open or short circuits.
Remove burner cover and ensure all burners are properly seated.
Remove burner plate and inspect burner surface for condensation or debris.
Check that the gas is turned on at the water heater and gas meter. Check for obstructions in the flue
outlet.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper Rinnai venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect keypad.
Disconnect all MSA controls if installed.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and re-connect all wiring harnesses on unit and PC board.
Check all components for electrical short.
Check gas solenoid valves for open or short circuits.
Remove burner plate and inspect burner surface for condensation or debris.
E R R O R M E S S A G E S
The Rinnai Water Heater has the ability to check its own operation continuously. If a fault
occurs, an Error Message will ash on the Digital Dispaly of the Remote Controller. This assists
with diagnosing the fault, and may enable you to overcome a problem without a service call.
Please identify the code displayed when inquiring about service.
Failure to remedy faults may result in severe burns, scalds, and/or
death.
Rinnai America
19
W Models
Error
14
16
32
33
34
52
61
65
71
72
LC
(00)
No
code
Faulty
Thermal Fuse
Over Temperature Warning
Outgoing Water
Temperature Sensor Fault
Heat Exchanger Outgoing
Temperature Sensor Fault
Combustion Air Temperature
Sensor Fault
Modulating Solenoid Valve
Signal Abnormal
Combustion Fan Failure
Water Flow Servo Faulty
(Does not stop flow properly)
Scale Build-up in Heat
Exchanger (when checking
maintenance code history
“00” is substituted for “LC” )
Nothing happens when
water flow is activated.
Remedy
Check gas type of unit and ensure it matches gas type being used.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Ensure dip switches are set to the proper position.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check heat exchanger for cracks and/or separations.
Check heat exchanger surface for hot spots which indicate blockage due to scale build up. Refer to
instructions in manual for flushing heat exchanger.
Measure resistance of safety circuit.
Ensure high fire and low fire manifold pressure is correct.
Check for improper conversion of product.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check for clogged heat exchanger.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Replace sensor.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Replace sensor.
Check for restrictions in air flow around unit and vent terminal.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Ensure fan blade is tight on motor shaft and is in good condition.
Replace sensor.
Check modulating gas solenoid valve wiring harness for loose or damage terminals.
Measure resistance of valve coil.
Ensure fan will turn freely.
Check wiring harness to motor for damaged and/or loose connections.
Measure resistance of motor winding.
Water Flow Servo or wiring faulty. Check Water Flow Servo wiring harness connection.
Measure resistance of Water Flow Servo wiring.
If blank screen is present on remote control then the Water Flow Servo has shorted out. Unplug Water
Flow Servo. If remote lights up and unit starts operating then replace Water Flow Servo.
Check wiring harness to all solenoids for damage and/or loose connections.
Measure resistance of each solenoid valve coil.
Ensure flame rod is touching flame when unit fires.
Check all wiring to flame rod for damage.
Remove flame rod and check for carbon build-up; clean with sand paper.
Check inside burner chamber for any foreign material blocking flame at flame rod.
Measure micro amp output of sensor circuit with flame present.
Replace flame rod.
Flush heat exchanger. Refer to instructions in manual.
Replace heat exchanger.
Clean inlet water supply filter.
On new installations ensure hot and cold water lines are not reversed.
Check for bleed over. Isolate unit from building by turning off hot water line to building. Isolate the
circulating system if present. Open your pressure relief valve; if unit fires, there is bleed over in your
plumbing.
Ensure you have at least the minimum flow rate required to fire unit.
Ensure turbine spins freely.
Measure the resistance of the water flow control sensor.
Remote control does not light up but you have 12 VDC at the terminals for controls.
E R R O R M E S S A G E S
Rinnai America
20
W Models
M A I N T E N A N C E & S E R V I C E I N F O R M A T I O N
Always turn off the electrical power supply, the manual gas valve and
the manual water control valve whenever servicing the unit.
The Rinnai Water Heater should be checked by a Properly Trained
Technician once a year. A Properly Trained Rinnai Technician
should perform any repairs that may be necessary.
The following items should be checked each inspection:
1) The area around the Rinnai unit should be free from combustible materials
such as cloth, vegetation and building materials. (see page 8)
2) Check burners for presence of foreign debris, insects or bugs. These items
are not covered by the unit’s warranty.
3) Remove and clean the inlet water lter.
Keep the appliance area clear and free from combustible materials, gasoline,
4)
and other ammable vapors and liquids.
5) Do not obstruct ow of combustion and ventilation air.
In the case of any fault or error message from the Rinnai Water Heater,
rst turn all hot water taps off. Wait for 5 seconds. Turn the hot water tap back
on. If the error message still remains, call your Rinnai Authorized Service
Representative or Rinnai at 800-621-9419.
Should overheating occur or the gas supply fail to shutoff, turn off the manual
gas control valve to the appliance.
DO NOT ATTEMPT TO SERVICE YOUR Rinnai YOURSELF.
Call a Rinnai Authorized Service Technician or call your installer.
Rinnai America
21
W Models
M A I N T E N A N C E & S E R V I C E I N F O R M A T I O N
MAINTENANCE SUGGESTIONS
This water heater has been designed and constructed
for a long performance life when installed and operated
properly under normal conditions. Regular inspections,
as outlined in this section, are strongly recommended
as a means of keeping your heater operating efciently.
Consideration should be given to periodic maintenance
of scale removal in applications where the water
hardness quality is elevated and the water heater runs
for extended periods such as in commercial applications
or applications with circulating loops.
1. Cleaning
The water heater should be cleaned annually.
Keep the water heater clear of dust and debris
especially in and around burner.
Cleaning procedures for the Rinnai Water Heaters
are as follows:
1) Turn off and disconnect electrical power. Allow
to cool for one hour.
2) Remove the Front Panel by removing screws.
See parts breakdown on panels.
3) Use pressurized air to remove dust from around
main burner.
4) Use soft dry cloth to wipe cabinet.
DO NOT DAMAGE OR DISTORT ANY PARTS
OF HEATER.
DO NOT USE WET CLOTH OR SPRAY
CLEANERS ON BURNER.
2. Visual check of main burner ames.
The burner must ame evenly over the entire
surface when operating correctly. The ame must
burn with a clear, blue, stable ame. See the parts
breakdown of the burner for the location of view
ports. Any and all parts removed for inspection or
service must be replaced before operating the unit.
The ame pattern should be as shown in the
following Figures.
* VENT MAINTENANCE
* VENT SYSTEM
Must be checked annually for
blockage or deterioration. See
vent installation instructions.
* MAINTENANCE-
ELECTRIC MOTORS
Motors are permanently
lubricated and need no
lubrication. Keep fan and motor
free of dust and dirt, clean
annually.
Rinnai America
22
W Models
TROUBLE SHOOTING AND COMMON QUESTIONS
- I don't have any hot water when I open the tap!
Q
- Make sure there is gas, water and electricity to the Rinnai Water Heater
A
(the power is turned on and the gas is turned on)
- When I was using the hot water, the water got cold!
Q
- If you adjusted the ow from the tap to lessen it, you may have gone below the minimum
A
ow required. The Rinnai Water Heater requires a minimum ow rate to operate (see
specication page for ow rate of your unit). If you mix the water with a tap and attempt
to get a temperature well below the temperature being controlled by the unit, it may drop
the ow below the desired minimum ow rate. Decrease the temperature supplied by the
Rinnai Water Heaters at the remote control or increase your total ow.
- White smoke comes out of the exhaust!
Q
- During colder weather when the exhaust temperature is hotter than the air, the exhaust
A
fumes condense producing white steam.
- When I open a hot tap. I do not immediately get hot water!
Q
- Hot water must travel through your plumbing from the Rinnai Water Heater to the faucet.
A
The time period for hot water to reach your xture is determined by the amount of water in
your plumbing system between your water heater and the xture, water pressure, ow rate
of xture in use, etc.
- After I turn off the hot water tap, the fan on the Rinnai Water Heaters continues to run!
Q
- The fan is designed to be on for 65 seconds after the ow of water stops.This is to ensure
A
constant water temperatures during rapid starting and stopping, as well as exhausting any
residual gas ue products from the unit.
FOR YOUR SAFETY READ BEFORE OPERATING
If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
A. This appliance does not have a pilot. It is
equipped with a direct ignition device which
automatically lights the burner. Do not try to
light the burner by hand.
B. BEFORE OPERATING: Smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier
than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
•
Do not touch any electric switch, do not
•
use any phone in your building.
Immediately call your gas supplier from a
•
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call
•
the re department.
C. Use only your hand to operate remote control
keypad. Never use tools. If the remote
keypad doesn’t work, do not try to repair
it, call a qualied service technician. Force
or attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
Rinnai America
23
W Models
O P E R A T I N G I N S T R U C T I O N S
1) STOP! Read the safety information above
Closed manual valve
before proceeding.
ß
(“OFF” position)
2) Set the thermostat to lowest setting.
3) Turn off all electric power to the appliance.
4) This appliance does not have a pilot. It is
equipped with a direct ignition device which
Open Manual valve
(“ON” position)
automatically lights the burner. Do not try to
light the burner by hand.
5) Turn the manual valve located at gas
inlet of the appliance clockwise
to “OFF”.
6) Wait 5 minutes to clear out any gas. If
you then smell gas, STOP! Follow “B” in
the safety information above on this label.
If you don’t smell gas, go to next step.
7) Turn the manual valve located at the gas
inlet of appliance counterclockwise
to “ON”.
8) Turn on all electric power to the
appliance.
9) Set thermostat to desired setting.
10)
If the appliance will not operate,
Follow the instructions “To Turn Off
Gas To Appliance” and call your
service technician or gas supplier.
To Turn Off Gas To Appliance
1) Set the thermostat to lowest setting.
2) Turn off all electric power to the appliance if service is to be performed.
®
Turn the manual valve at gas inlet of appliance clockwise
3)
to “OFF”
C A R E & L I M E C O N D I T I O N W A R N I N G
Care of Unit’s Exterior:
Keep the exterior cabinet clean. Use a soft cloth and warm water when cleaning the cabinet.
Do Not use volatile substances such as benzene and thinners, as they may ignite, or cause
fading of the paint.
Lime Condition Warning Signal:
If you notice “LC” ashing on the remote key pad, this means the unit is beginning to lime up,
and MUST be ushed. Contact a qualied Rinnai service technician to ush the appliance.
Failure to ush the appliance when “LC” is ashing, will cause damage to the heat exchanger.
Damage caused by lime build up is not covered by the unit’s warranty. To reset the LC Fault
Code, turn the power off to the unit. Once power is restored, the LC code will be reset.
Water Quality:
Consideration of care for your water heater should include evaluation of water quality. If the water
quality exceeds the target levels provided in the table, you may want to treat or condition the water.
TDS
Description
Maximum
Levels
pH
6.5 to 8.5
(Total
Dissolved Solids)
Up to
500 mg/L
Total
Hardness
Up to
200 mg/L
AluminumChloridesCopperIronManganeseZinc
Up to
0.2 mg/L
Up to
250 mg/L
Up to
1.0 mg/L
Up to
0.3 mg/L
Up to
0.05 mg/L
Up to
5 mg/L
Rinnai America
24
W Models
Installer’s Instructions
This section is for the Qualified Installer
only. If you are not properly trained, you should not install this unit. The
warranty may be voided due to installation
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
-Warnings- (Residential Unit)
This manual must be followed exactly.
1) Read the safety issues completely before installing the Rinnai Water Heater.
2) This water heater is suitable for residential water (potable) heating ONLY.
DO NOT use this water heater for space heating, combination space heating/
domestic water heating, or commercial water heating applications.
3) The Rinnai Water Heater is not suitable for use in pool or spa applications.
4) Install the water heater outdoors only.
Maintain proper space around the unit for proper servicing and operation.
5)
Minimum clearances from combustible materials are listed below.
Top of Heater 12 inches
Back of Heater 0 inch
Front of Heater 24 inches
Sides of Heater 6 inches
Ground 12 inches
Minimum clearances from non-combustible materials are listed below.
Top of Heater 2 inches
Back of Heater 0 inch
Front of Heater 24 inches
Sides of Heater 1/2 inch
Bottom 2 inches
DO NOT install the Rinnai Water Heater under an overhang less than 3 feet
from the top of the unit. When the overhang protrudes out over the Rinnai
Water Heater greater than 3 feet, the area under the overhang must be open
on 3 sides.
When the water heater is installed within a Rinnai recess box, the clearances
from the top, bottom, sides, and back sufaces of the recess box to combustible
materials are 0 inches. The clearance from combustibles from the front of the
recess box is 24 inches.
6) Installer must install a Pressure relief valve. Pipe pressure relief discharge to a
drain or outside environment (See pressure relief valve section).
Rinnai America
26
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
-Warnings- (Commercial Unit)
This manual must be followed exactly.
1) Read the safety issues completely before installing the Rinnai Water Heater.
2) This water heater is suitable for water (potable) heating or space heating.
- The piping and components connected to the Rinnai must approved for use in
portable water systems.
- Toxic chemicals such as those used for boiler water treatment are NOT to be
introduced to the portable water used for space heating.
- The Rinnai Water Heater, if it will be used as a potable water source, must not be
connected to a system that was previously used with a nonpotable
water heating appliance.
- When the system requires water for space heating at temperatures higher
than required for other uses, a means such as mixing valve shall be installed to
temper the water for other uses in order to reduce the scald hazard potential.
3) The Rinnai Water Heater is not suitable for use in pool or spa applications
Install the water heater outdoors only.
4)
5) Maintain proper space around the unit for proper servicing and operation.
Minimum clearances from combustible Minimum clearances from non-combustible
Top of Heater 12 inches Top of Heater 2 inches
Back of Heater 0 inch Back of Heater 0 inch
Front of Heater 24 inches Front of Heater 24 inch
Sides of Heater 6 inches Sides of Heater 1/2 inch
Ground 12 inches Bottom 2 inches
DO NOT install the Rinnai Water Heaters under an overhang less than 3 feet from
the top of the unit. When the overhang protrudes out over the Rinnai Water Heaters
greater than 3 feet, the area under the overhang must be open on 3 sides.
When the water heater is installed within a Rinnai recess box, the clearances from
the top, bottom, sides, and back sufaces of the recess box to combustible materials
are 0 inches. The clearance from combustibles from the front of the recess box is
24 inches.
6) Installer must install a Pressure relief valve. Pipe pressure relief discharge to a
drain or outside environment (See pressure relief valve section).
Rinnai America
27
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Locating the vent terminal
R E C O M M E N D E D VE N T/ A I R IN TA K E TE R MI N A L PO SI T I O N
Terminals should be so positioned as to avoid products of
combustion entering openings into buildings or other ues
or vents.
NOTE: Maintain 12” of clearance above the highest anticipated snow level or grade, or
whichever is greater. Please refer to your local codes for the snow level in your area.
NOTE: PLEASE CONSULT WITH LOCAL CODES BEFORE INSTALLING THIS UNIT
NOTE: For high altitude installations contact Rinnai at 1-800-621-9419.
Rinnai America
28
W Models
0.0
0.5
0.0
1
0.5
1
0.0
2
0.5
2
0.03
98
765
4
3
210
)m
p
g
( wolF retaW
Pressure Loss (psi)
0.0
0.0
1
0.0
2
0.0
3
0.0
4
0.0
5
0.0
6
Pressure Loss (ft head)
V2532W/WC
V2532WD/WCD
V2020W/WC
W6
2
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V1616W/WC
0.
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0.5
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0.7
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Hot Water Flow Rate (gpm)
V2526W
V2020W/WC
V1616W/WC
V2532W/WC
V2532WD/WCD
I N S TA LL ER ’S IN S TA L LAT IO N I N STR U C T ION S
PRESSURE DROP CURVE
I N S TA LL ER ’S IN S TA L LAT IO N I N STR U C T ION S
OUTLET FLOW DATA
Rinnai America
29
W Models
8”
7/8”4-1/8”
BC-100V-1US
FITTING
DIAMETER
3/4”
5”
4-3/4”
MC-100V-1US
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INSTALLER’S INSTALLATION INSTRUCTIONS
Dimensions
Rinnai America
30
W Models
103 International Drive
Peachtree City, Georgia 30269
RINNAI WATER HEATERS
Domestic Hot Water - Standard Installation
1 Rinnai Water Heater
This is not an engineered drawing, it is intended only as a guide and
no
t as a replacement for professionally engineered project drawings.
This drawing is not intended to describe a complete system, it is up
to the contractor/engineer to determine the necessary components
fo
r and configuration of the particular system being installed. The
drawing does not imply compliance with local building code
requirements. It is the engineer/contractor responsiblity to ensure
the installation is in accordance with all local building codes. Confer
with
I N S TA LL ER ’S IN S TA L LAT IO N I N STR U C T ION S
RECOMMENDED PIPING FOR BASIC INSTALLATION
Rinnai America
31
W Models
103 International Drive
Peachtree City, Georgia 30269
RINNAI WATER HEATERS
This is not an engineered drawing, it is intended only as a guide and
not as a replacement for professionally engineered project drawings.
This drawing is not intended to describe a complete system, it is up to
the contractor/engineer to determine the necessary components for
an
d configuration of the particular system being installed. The drawing
does not imply compliance with local building code requirements. It is
the engineer/contractor responsiblity to ensure the installation is in
accord
ance with all local building codes. Confer with local building
Important: Install return line to the
hot supply as close as possible to
the Rinnai Water Heater.
Pump Should be Controlled by an
Aquastat, Timer or Combination
Aquastat and Timer. Pump to be sized
for Pressure Drop through Building
Supply and Return Piping. Pump to
be Bronze or Stainless Construction
V
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i
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t
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e
O
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r
s
M
a
n
u
al.
Domestic Hot Water - Circulation Systems
1 Rinnai
Water Heater with Electric Storage Tank
(Residential and Commercial)
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
RECOMMENDED PIPING FOR CIRCULATION SYSTEMS
Rinnai America
32
W Models
103 International Drive
Peachtree City, Georgia 30269
RINNAI WATER HEATERS
Domes
tic Hot Water with Circulation
1 Rinnai Water Heater
This is not an engineered drawing, it is intended only as a guide and
no
t as a replacement for professionally engineered project drawings.
This drawing is not intended to describe a complete system, it is up
to the contractor/engineer to determine the necessary components
fo
r and configuration of the particular system being installed. The
drawing does not imply compliance with local building code
requirements. It is the engineer/contractor responsiblity to ensure
the installation is in accordance with all local building codes. Confer
with
local building officials before installation.
Pressure Relief Valve
3/4" Ball Valve
3/4" Union
Check
Valve
S
Pressure Regulator
Cir
culating Pump
Solenoid Valve
Boiler Drain Valve
KEY
Minimum 3/4" Hot Water
Supply Line
B
u
ild
i
n
g
F
i
x
t
u
r
e
O
u
t
l
e
t
s
(Optional)
2-6 Gallon
Storage Tank
(To eliminate cold water
sandwich effect caused by
frequent On/Off operation)
Pump Should be Controlled by an
Aquastat, Timer or Combination
Aquastat and Timer
Pump to be sized for 3.0 gpm flow @ 12 feet head. Flow Balancing
Valv
e to be adjusted to 3 GPM flow through water heater with no hot
wa
ter taps open. Pump to be of Bronze or Stainless Construction.
Cold Water Supply and Circulation Return Lines Must Be 3/4"
Tubing Throughout Circulation Loop.
Note:
Water heater outlet temperature
cannot be adjusted when
cir
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
OPTIONAL PIPING FOR CIRCULATION SYSTEMS
Rinnai America
33
W Models
103 International Drive
Peachtree City, Georgia 30269
RINNAI WATER HEATERS
Domestic Hot Water - Optional Freeze Protection
1 Rinnai Water Heater
This is not an engineered drawing, it is intended only as a guide and
no
t as a replacement for professionally engineered project drawings.
This drawing is not intended to describe a complete system, it is up to
the contractor/engineer to determine the necessary components for
an
d configuration of the particular system being installed. The
drawing does not imply compliance with local building code
requirements. It is the engineer/contractor responsiblity to ensure the
ins
tallation is in accordance with all local building codes. Confer with
loc
al building officials before installation.
Pressure Relief Valve
3/4" Ball Valve
3/4" Union
Check Valve
S
Pressure Regulator
Cir
culating Pump
Solenoid Valve
Boiler Drain Valve
KEY
G
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s
S
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p
p
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y
M
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i
m
u
m
3
/
4
"
C
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W
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r
S
u
p
p
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L
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e
Minimum 3/4" Hot Water
Supply Line
S
1/2" Minimum
Normally Open
Solenoid Valve
3/4" Minimum
Normally Closed
Solenoid Valve
Route to Floor Drain
Vacuum
Breaker
NOTE:
ALL pipe and fittings shown below dashed line
should be located inside home or building
structure.
NOTE:
Heat trace ALL water pipe and fittings located
outside home (attic, crawl space) or building
st
ructure. (ALL water pipe and fittings shown
above the dashed line in the drawing.)
IMPORTANT!
With electrical power supplied to a Rinnai water heater, it will not
freeze in environments as cold as -30ºF, when protected from
direct wind exposure.
In the event of a power failure at temperatures below freezing,
the water heater should be drained of all water to prevent
freezing damage.
The unit may be drained manually, or through the installation of
the Optional solenoid valves as shown shown.
The electrical connections for the two solenoid valves should be
tied to the 120V power terminals provided on the PCB of the
water heater.
When the electrical power to the water heater fails, the 3/4"
solenoid valve closes (stopping the flow of water into the heater)
and the 1/2" solenoid valve opens (allowing the water heater and
associated piping to drain. Insure that you run the drain for the
solenoids to the outside environment to prevent discharging
water inside the building, causing water damage.
NOTE:
Pipe and fittings can be
installed inside pipe
enclosure or recess box
and packed with
in
sulation for added
protection.
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
RECOMMENDED PIPING FOR FREEZE PROTECTION
Rinnai America
34
W Models
Rinnai
Wate
r Heater
103 International Drive
Peachtree City, Georgia 30269
RINNAI WATER HEATERS
Domestic Hot Water - Scale Flush Procedure
1 Rinnai Water Heater
This is not an engineered drawing, it is intended only as a guide and
no
t as a replacement for professionally engineered project drawings.
This drawing is not intended to describe a complete system, it is up
to the contractor/engineer to determine the necessary components
fo
r and configuration of the particular system being installed. The
drawing does not imply compliance with local building code
requirements. It is the engineer/contractor responsiblity to ensure
the installation is in accordance with all local building codes. Confer
with
local building officials before installation.
Pressure Relief Valve
3/4" Ball Valve
3/4" Union
Check Valve
S
Pressure Regulator
Cir
culating Pump
Solenoid Valve
Boiler Drain Valve
KEY
G
a
s
S
u
p
p
l
y
RINNAI Water Heater Flush Procedure
1. Disconnect power to Rinnai water heater.
2. Close valves V3 and V4.
3. Connect pump outlet hose H1 to service valve V2.
4. Connect drain hose H3 to valve V1.
5. Pour approximately 4 gallons of virgin, food grade,
white vinegar (or virgin, food grade, citric acid) into pail.
6. Place free ends of hose H2 and H3 into pail.
7. Open valves V1 and V2.
8. Turn on power to circulating pump and allow solution
to circulate through water heater for 45 minutes.
9. Turn off power to circulating pump.
10.
Remove free end of hose H3 from pail.
11. Close valve V2 and open valve V4, only.
Do NOT open valve V3 at this time.
12. Allow water to flow out of hose H3 for 5 minutes,
rinsing cleaning solution from water heater.
13. Close valve V1 and open valve V3.
14.
Disconnect hoses H1 and H3 from service valves.
15. Remove in-line filter from water heater cold water inlet
and clean out any residue. Place filter back into unit.
16. Restore power to water heater.
V1
V3
V2
V4
H1
H2
H3
Circulating Pump
5 gallon pail of virgin, food
grade, white vinegar (or virgin,
food
grade, citric acid).
C
o
l
d
W
a
t
e
r
L
i
n
e
H
o
t
W
a
t
e
r
L
i
n
e
t
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l
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e
F
i
l
e
r
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
RECOMMENDED SCALE FLUSH PROCEDURE
Rinnai America
35
W Models
Filter
Drain
Gas
Valve
GasColdHot
Turn Water Off
Turn Gas Off
Drain Water
Valve
Water
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Freeze Protection
If the Rinnai Water Heater is disconnected from
either the electrical supply or gas supply, or if
there is an error that prevents the water heater from
functioning normally, there is NO FREEZE
PROTECTION. Freeze protection of the water
heater is only possible when electricity, gas
supply and normal water heater functions are
enabled. If you expect freezing conditions while
either electricity or gas supply is interrupted,
water must be completely drained from water
heater.
This water heater and venting system is
designed to withstand temperatures to as
low as -30OF, so long as electricity and gas
are supplied to the product and normal
water heater functions are enabled. If either
gas or electricity is interrupted NO FREEZE
PROTECTION is available.
The installation of auto drain down solenoid valves is optional. However, Rinnai strongly
recommends that these valves be installed to prevent damage from freezing in case the normal
freeze protection should become disabled. If the valves are not installed then any product
damage due to freezing will not be covered by the warranty.
NOTE: Rinnai is continually updating and improving products, therefore, specifications are
subject to change without prior notice. Local, state, provincial and federal codes must be adhered
to prior to installation.
Climate conditions can dictate special applications. Please refer to local codes before installing
product.
Rinnai America
36
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Gas Piping Sizing Chart
Capacity Table for Natural Gas
cubic feet / hour
(table assumes .3 inch pressure drop, specic gravity of .60)
Nominal Length of Pipe in Feet
Iron Pipe
Size
Inches
10 20 30 40 50 60 70 80 90 100 125 150 175 200
After determining the length of pipe required select the pipe size that will supply the
cubic feet per hour of gas required for the input rating of the Rinnai Water Heaters.
The formula for guring the cubic feet per hour required is:
Gas Input of Rinnai water heater (BTU/HR)
CFH =
3
Heating Value of Gas(BTU/FT
)
*Gas input requirement is on the water heater data plate
*The heating value of the gas can be obtained from the local Natural Gas Utility
Capacity Table for LP Gas
BTUH of undiluted liquied petroleum gases
(table assumes 11 inches of water column pressure at the inlet, .5 inch drop)
Nominal Length of Pipe in Feet
Iron Pipe
Size
Inches
10 20 30 40 50 60 70 80 90 100 125 150
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Gas Piping Notes
1) A manual gas control valve must be placed upon the gas supply line to the Rinnai Water
Heaters. A union can be used on the connection above the shut off valve for the future
servicing or disconnection of the unit.
2) Check the type of gas and the gas inlet pressure before connecting the Rinnai Water
Heaters if the Rinnai Water Heaters is not of the gas type that the building is supplied with,
DO NOT connect the water heater. Contact the dealer for the proper unit to match the gas
type.
3) Minimum and Maximum Gas pressures are listed below:
* Minimum value is for input adjustment
Natural Gas:Minimum 6" WC Propane Gas:Minimum 10"WC
Maximum 10.5" WC Maximum 13.5" WC
Conversion of this unit from natural gas to propane or propane to natural gas
CANNOT be done in the eld.
4) After completion of gas pipe connections, all joints including the heater must be checked
for gas-tightness by means of leak detector solution, soap and water, or an equivalent
nonammable solution, as applicable.
Since some leak test solutions, including soap and water, may cause corrosion
or stress cracking, the piping must be rinsed with water after testing, unless it
has been determined that the leak solution is non-corrosive.
5) The Rinnai Water Heaters must be leak tested before it is placed into operation.
6) The Rinnai Water Heaters and its individual shut-off valve must be disconnected from the
gas supply piping system when pressure testing of the gas supply piping system at test
pressures greater than 1/2 psi (3.5 kPa).
7) Always use approved connectors to connect the unit to the gas line. Always purge the gas
line of any debris before connection to the water heater.
8) The Rinnai Water Heaters must be isolated from the gas supply piping system by closing
it's individual manual shutoff valve during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psi (3.5 kPa).
9) The Rinnai Water Heaters Installation location must provide adequate Combustion and
Ventilation airow.
Rinnai America
38
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Water Piping Notes
1) A manual water control valve must be placed upon the water inlet connection to the Rinnai
Water Heater before it is connected to the water line. Unions may be used on both the hot/
cold water supply lines, for the future servicing or disconnection of the unit.
2) All soldering materials and piping must be compatible with potable water.
3) Purge the water line to remove from it all debris and air. Debris will damage the Rinnai
Water Heaters.
4) There is a wire mesh strainer on the Rinnai Water Heater’s inlet to discourage the
introduction of debris to the unit. It will need to be cleaned periodically. DO NOT operate
unit without lter in place. Clean this lter before leaving the job site.
DO NOT reverse the inlet and outlet (cold and hot water) connections on the
unit. This would cause the Rinnai to operate dangerously or not at all.
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Pressure Relief Valve
1) ANSI code calls for the addition of an approved pressure relief valve to all water heating systems.
The pressure relief valve must meet the following criteria: The relief valve must comply with the
2)
standard for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems ANSI
Z21. 22 and/or the standard CAN1-4.4 Temperature, Pressure, Temperature and Pressure Relief
Valves and Vacuum Relief Valves. This relief valve must be rated up to 150 PSI of pressure.
3) The relief valve should be added to the hot water outlet line per manufacturer's instructions.
DO NOT place any other type valve or shut off device between the relief valve and the hot
water heater.
4) The discharge from the pressure relief valve should be piped to the ground or into a drain system to
prevent exposure or possible burn hazards to humans or other plant or animal life. Water discharged
from the relief valve could cause severe burns instantly, scalds and/or death.
5) Do not plug the relief valve and do not install any reducing ttings or other restrictions in the relief
line. The relief line should allow for complete drainage of the valve and the line.
6) If a relief valve discharges periodically, this may be due to thermal expansion in a closed
water supply system. Contact the water supplier or local plumbing inspector on how to
correct this situation. Do not plug the relief valve.
7) Pressure relief valve must be manually operated once a year to check for correct operation.
Caution: See Item 4 before manually operating relief valve.
Should overheating occur or the gas supply fail to shut off, turn off the manual gas valve on
8)
the Rinnai.
Rinnai America
39
W Models
PCB
GROUND
ON
OFF
TERMINAL
DISCONNECT
SWITCH
120VAC CONNECTION WIRES
(Black-Hot/White-Neutral)
INSTALLER’S INSTALLATION INSTRUCTIONS
Electrical Connection Notes
The Rinnai Water Heater must be electrically grounded in accordance with
local codes or in the absence of local codes with the most recent edition of
the National Electrical Code, ANSl/NFPA 70. In Canada, all electrical wiring to
the Rinnai Water Heaters should be in accordance with local codes and the
Canadian Electrical Code, CSA C22.1 Part 1. Do not rely on the gas or water
piping to ground the metal parts of the water heater.
Label all wires prior to disconnection when servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper operation after
servicing.
1 The Rinnai Water Heater requires
120VAC/60Hz. Power from a properly
grounded circuit.
2 An on/off switch must be provided and
installed for the incoming 120VAC power.
3 Wire the Rinnai Water Heater exactly as
shown on the inside of the cover panel.
The black wire is the hot leg wire; the
white wire is the neutral wire.
4 A green screw is provided in the junction
box for the grounding connection.
Your disconnect switch should be a type that
is suitable for outdoor use. Check National
Electrical Codes for proper type switch to use in
your area.
Rinnai America
40
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Lighting the Unit
If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
1) This water heater does not have a pilot. It is equipped with a direct ignition
device which automatically lights the burner. DO NOT TRY TO LIGHT THE
BURNER BY HAND.
2) Before operating the Rinnai Water Heater smell all around the unit for gas.
Be sure to smell near the ground as leaking gas may settle there.
Turn the manual gas control valve on.
3)
STOP!! READ THE SAFETY ISSUES ON PAGES 8
4) Turn on any hot water tap. The Rinnai Water Heater should light and begin
heating your water.
If the Rinnai Water Heater fails to light
1) DO NOT ATTEMPT TO LIGHT BY HAND.
2) Turn off the electrical power to the unit.
3) Turn off the manual gas control.
Wait 5 minutes, if you smell gas, go to a neighbor's house and call the gas
4)
company or the re department. If you do not smell gas, go to the next step.
5) Turn the manual gas control valve on.
6) Turn the electrical power to the unit on.
Turn on any hot water tap.
7)
8) If the unit still fails to light, turn off the electricity and gas to the unit and call
Rinnai 1-800-621-9419.
Rinnai America
41
W Models
Bath Controller
Main Controller
Controller Connection in Parallel
RINNAI
IN S TA L L E R’ S I N S TA L LAT I ON I NS T RU CT IO N S
Remote Controllers- General
The remote controls for the Rinnai Water Heater allow the customer to control the
functions of the water heater and to diagnose certain fault conditions.
Before installing the remote controllers, determine the most convenient location(s).
When deciding on the best location for the remote controllers, consider the
following items:
1) Place the controllers out of reach of small children.
2) Avoid locations where the controller(s) will become hot (over the stove, near
the oven or a radiant heater).
3) Avoid direct sunlight (The digital display can be difcult to read in direct
sunlight).
4) Avoid areas where the remote controller can be splashed with water, oil,
sauce, etc.
5) The remote controller cables carry low voltage, 12VDC digital.
NOTE: Controllers have to be wired in Parallel. Each Controller can
share the same feeder circuit wire.
Controllers cannot be wired in series.
When the Temperature Controller is used in public applications, it
should be installed where it can not be adjusted by the public (i.e. a
maintenance room or manager’s ofce).
NOTE: The Temperature Controller(s) have default temperature settings for the Rinnai
Water Models. See Controllers Set Pattern page for details.
Rinnai America
42
W Models
1-21/32”
3-5/16”
CABLE
REMOTE CONTROL
REMOTE CONTROL
CABLE
CLAMP
CONNECTION TERMINALS
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Remote Controllers - Installation
1) Determine a suitable location for the controller.
2) Make three holes on the wall as shown.
Run the cable between the controller and the
3)
Rinnai Water Heaters or the controller and the other
controller.
4) Remove the face plate from the remote controller.
5) Connect the cable to the remote controller.
Mount the controller to the wall using the holes drilled in step 2.
6)
Re m ot e C on t ro lle rs In s ta ll a ti o n to A pp lia nc e
For models : V1616W/WC, V2020W/WC, V2526W and V2532W/WC
7) Disconnect the power from the Rinnai Water Heater.
8) Remove the cover of the Rinnai Water Heater.
9) Remove the plastic cover from the PCB and electrical connections.
DO NOT ATTEMPT TO CONNECT THE REMOTE CONTROLLERS WITH
THE POWER ON, THERE'S 120 VOLT POTENTIAL, NEXT TO THE
REMOTE CONTROLLER CONNECTIONS INSIDE THE UNIT. DO NOT
CONNECT THE REMOTE CONTROLLER TO THE 120VAC TERMINALS
PROVIDED FOR THE OPTIONAL SOLENOID DRAIN VALVES.
All service and wiring should be performed by a certied installer.
10) Thread the cable through the access hole at
the base of the unit and connect the wires
to the controller terminals.
11) Secure the controller cable using the clamp
provided.
12) Replace plastic cover over PCB and then
replace the cover of the Rinnai.
Rinnai America
43
W Models
Quick Cable
Connector
Cable Access
Hole
Terminals For Controls
Cable Screw
Clamp Screw
Clamp
Re m ot e C on t ro lle rs In s ta ll a ti o n to A pp lia nc e
Fo r m od e ls : V25 32 W D a nd V 2 53 2 WC D
7) Disconnect the power from the Rinnai Water
Heater.
8) Remove a screw on the Quick Cable Connector.
(Fig1)
9) To access Cable Screws rotate the Quick Cable
Connector 90° counter clock wise. (Fig.2)
Fig.1
10) Insert wire cable through the Cable Access Hole
so that it can be accessed from the back. (Fig.2)
11) Loosen two Cable Screws on the Terminals For
Controls and connect the cable accordingly. You
can not connect more than two cables at a time.
If more than two, please connect in parallel.
(Fig.3)
12) Loosen the Clamp Screw and afx wire cable
with clamp. Clamp is in a carton box of Remote
Controller.
Please make allowance for wire to eliminate
tension. (Fig.4)
13) Install the Quick Cable Connection as before.
(Fig.5)
Fig.2
Fig.3
Fig.4
Rinnai America
44
Fig.5
W Models
Model #
REU-V1616W Series
REU-V2020W Series
REU-V2526W Series
REU-V2532W Series
REU-V2532WD Series
Model #
Inlet Gas Pressur
e Manifold Forced Low FireManifold Forced High Fire
Inlet Gas Pressure Manifold Forced Low FireManifold Forced High Fire
REU-V1616W Series
REU-V2020W Series
REU-V2526W Series
REU-V2532W Series
REU-V2532WD Series
Natural Gas Inlet and Manifold Gas Pressure by Model
Propane Gas Inlet and Manifold Gas Pressure by Model
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S
Testing
1) Turn on the gas and water.
2) Check for water and gas leaks. Use soapy water to test for gas leaks.
3) Remove pressure test point screw, attach pressure gauge to test point.
4) Turn Power on.
5)
Open any hot water tap fully.
6) Check test point or supply pressure in water columns per inch.
NOTE: The pressure may be low due to too little ow, too high an incoming
temperature, and/or undersized gas piping. Examine these areas before determining
that the pressure needs to be adjusted. Contact Rinnai before adjusting manifold
pressures at 1-800-621-9419. Failure to contact Rinnai, could void unit’s warranty.
7) If it is determined that the gas pressure needs adjusting, rst check the incoming
pressure at the test point on the gas inlet. If it is correct follow the adjusting
procedure contained in the pouch of the unit EXACTLY. If in doubt call Rinnai
1-800-621-9419.
The regulator is pre-set at the factory, it should not need resetting.
8) Turn the hot water off. Turn the power off. Remove the pressure guage and replace
the test point screw. Check for a gas leak around the test point screw.
9) Replace the front cover.
10) Turn the power back on.
11) Check the operation of the unit. Check the operation of each of the remote
controllers. Check the operation of the Power failure protection system.
12) Explain the proper operation of the Rinnai Water Heaters to the customer.
Rinnai America
45
W Models
IN S TA L L ER ’S IN S TA LL AT I O N I NS TR UC TI ON S