Distributed and serviced in Australia under a Quality
System certified as complying with ISO 9001 by
SAI Global
SAI Global
Australian Gas Association as compliant
to relevant Australian Standards.
Rinnai Australia Head Office is certified
as complying with ISO 9001 by SAI
Global.
Rinnai New Zealand has been certified to
ISO 9001 Quality Assurance by Telarc.
All Rinnai products are Certified to
WaterMark by SAI Global. WaterMark
certification is awarded to products and
fittings complying with safety and water
contamination standards.
AWidth
BDepth
CHeight - Unit
DHeight - Including Brackets
EHot Water outlet (from wall)
FHot Water outlet (from centre)
GCold Water inlet (from wall)
HCold Water inlet (from centre)
water controllers must be installed in accordance with the relevant operation/installation instructions supplied with the
water heater or controllers.
Care should be taken to ensure power supply to the Infinity is isolated when connecting /
disconnecting controller wiring or transponder on wireless controllers. Failure to isolate
power supply may result in damage to the appliance PCB.
Care should be taken when closing the Ezi-connect access panel, to ensure internal wiring
for controllers is not shortened or crushed.
Troubleshooting
Water Controller not showing display - (Wired Water Controllers)
•Check that the correct number and combination of co ntrollers have b een installed for the specific model
Infinity. Refer to controller compatibility table below.
•Check water controller is turned ON.
•Check there is 12VDC power supply available to the controller from the Ezi-connect terminals.
•If there is 12VDC available from the Ezi Connect but no controller display, check wiring between Ezi-connect
and controller is sound.
•If there is no power from the Ezi-connect terminals, but the hot water functions correctly, replace PCB.
Error Code 12 as soon as hot water tap is turned ON.
•Check 12VDC internal wiring to Ezi-connect terminal is not crushed or shorted.
•Rectify wiring and re-close Ezi-connect cover carefully.
Water Controller not showing display - (Wireless Water Controllers)
•Ensure transceiver module is mounted in the correct location, as per wireless controller installation instructions.
•Ensure 2 x AA batteries are in good working order and installed with the correct polarity within the wireless
controller. (Battery polarity details on rear of wireless controller)
•Ensure distance between wireless controller and transceiver does not exceed 50 metres.
•Ensure channel has been allocated to each wireless controller.
•Ensure w ireless co ntroller has been pro grammed to the transceiver correctly , as per wireless controller
installation instructions.
A maximum of 4 wireless water controllers can be fitted with the following limitation:
Only ONE
A maximum of 4 water controllers can be fi tted. Any combination of delux e, universal and
wireless controllers can be used with the following limitation:
Only ONE
programmed as a master controller) or a MC-502RC/MC-503RC water controller.
Up to TWO
The FOURTH
or a MC91Q.
MC-502RC / MC-503RC can be set as the Master Controller.
master controller can be installed. This can be a MC-100V, a MC-91Q (when
BC-100V water controllers can be installed.
water controllers in any installation MUST BE a MC-502RC / MC-503RC
PROGRAMMING FOR THE ‘UNIVERSAL’ WATER CONTROLLER (MC-91Q)
QUESTION
QUESTION
NOTE
Are there four water controllers connected?
IF NO:(You have three water controllers or fewer), go to Question 2.
IF YES:You will need to activate the fourth water controller as follows:
STEP 1:For the water co ntroller in the KITCHEN ONLY, press and h old the
‘Transfer’ and ‘On/Off’ b uttons si multaneously (see Fig. 5) unt il a
‘beep’ is heard (approximately 5 seconds).
STEP 2:Check th at th e di splay o n A LL FOU R water con trollers is l it an d
displaying a tem perature wh en ‘swi tched on ’. If any ONE of the
controller displays two dashes (see Fig. 6) repeat STEP 1.
This completes the activation proced ure for the fourth co ntroller, you
may ignore Question 2.
Is the water heater marked to state it delivers water not
exceeding 50°C?
IF YES:No further action required.
IF NO:You will need to program the kitchen controller to enable selection of
temperatures higher than 50°C.
STEP 1:For the controller in the KITCHEN ONLY, press and hold the
‘Transfer’ and ‘On/Off’ buttons simultaneously (Fig. 7) until a ‘beep’ is
heard (approximately 5 seconds).
STEP 2:When the controller fitted in the KITCHEN is switched On, it should be
possible to select temperatures higher than 50°C. If not, repeat STEP 1.
Fig. 5
Fig. 6
Fig. 7
If the water controller in the kitchen is replaced, repeat STEP 1 above for the replacement
controller.
If the water controller in the kitchen is swapped with another controller (for example, the
controller fitted in a bathroom), repeat STEP 1 for the controller moved from the kitchen
to the bathroom. Then perform STEP 1 for the controller moved fro m bathroom to the
kitchen.
At least one temperature controller model MC-91Q must be used in conjunction with the water heater
and the Smartstart® system. Alt ernatively, if water c ontrollers cannot be used a manual a ctivation
switch must be used. Water Controllers cannot be used with the REU-V2426WS model.
At least one water controller model MC-91Q must be used in conjunction with the water heater and the
Smartstart® system. Alternatively, if water contro llers cannot be used a manual activation switch is
available. Refer to the installation manual for the Smartstart® system.
The installation of th e water heat er and wat er controllers must be performed in acc ordance with the
operating/installation instructions supplied with the water heater.
The Smartstart® system is designed for domestic installations. However, it may be suitable for certain
non domestic installations.
Principle of operation
The "Smartstart®" system heats the water in the pipework water connected between the water heater
and the hot water outlets before any outlets are opened using the 'flow and return' pipework principle.
This results in water savings and reduced waiting time for heated water delivery from the outlet when
opened.
Traditional 'flow and return' systems usually keep the water in the pipework heated continuously. The
Smartstart® system however, only heats the water before the outlet is opened. This results in significant
energy savings because water is not heated unnecessarily whilst retaining the benefits of traditional flow
and return systems.
A schematic of the Smartstart® system installed in conjunction with a Rinnai continuous flow water
heater and water controller as shown below.
If problems are experienced with Smartstart® operation refer to the Smartstart® Service Manual.