Rinnai REU-VA3237FFU User Manual
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in
your building.
Immediately call your gas supplier from a neighbor,s phone.
Follow the gas supplier,s instructions.
If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or death.
Operation and Installation Manual
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
R50LSi ............... REU-VA2019FFUD
R75LSi ............... REU-VA2528FFUD(A)
R94LSi ............... REU-VA2535FFUD
R98LSi ............... REU-VA3237FFU
R98LSi-ASME.... REU-VA3237FFU-ASME
Direct Vent Tankless Water Heater
ANS Z21.10.3
•
CSA 4.3
FOR INDOOR APPLICATIONS ONLY
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•
•
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Table of Contents...................... 2
Consumer Safety Information ... 4
Operating Instructions ............... 5
Maintenance.............................. 12
Error Codes............................... 13
Installation Instructions.............. 17
Consumer Support .................... 42
2 VA Series Indoor LS Manual
Specifications ......................................................3
Consumer Safety Information
Safety Definitions .............................................4
Safety Behaviors and Practices .......................4
Safety Features ................................................4
Description of Operation ....................................5
Operating Instructions
Features Available on Remote Controllers ......5
Remote Controllers - Models.........................6,7
Setting the Temperature...................................8
Temperature Options Without
a Remote Controller .........................................8
Temperature Ranges .......................................9
Setting the Sound Volume................................9
Setting the Clock ..............................................9
Using the Water Smart Bath Fill Function......10
Overview....................................................10
Setting the Water Volume..........................10
Filling the Tub ............................................11
Setting Controller to Mute...............................11
Maintenance
Cleaning.....................................................12
Vent System...............................................12
Motors ........................................................12
Remote Controller......................................12
Lime / Scale Buildup ..................................12
Visual Inspection of Flame.........................12
Snow Accumulation ...................................12
Error Codes
Error Code Table.......................................13,14
Troubleshooting for Common Issues .............15
Accessing Operating Information ...................15
Water Quality..................................................15
Flushi
(Error Code: LC or 00)
ng the Heat Exchanger
.........................16
Installation Instructions....................................17
General Instructions .......................................17
Clearances from Appliance ............................ 18
Attachment of the Water Heater.....................18
Electrical Connection .....................................19
Gas Piping
General Instructions.................................19
Pipe Sizing Procedure - Example ............20
Water Piping
General Instructions.................................21
Pressure Relief Valve ..............................21
Freeze Protection.....................................21
Freeze Protection Piping ................................22
Recommended Piping for Basic Installation ..23
Recommended Piping for
Circulation Systems .......................................24
Optional Piping for Circulation Systems.........25
Venting Instructions
Inlet / Exhaust Guidelines ........................26
Condensate..............................................26
Maximum Vent Length ............................. 27
Vent Products ..........................................28
Flue Terminal Clearances
(ANS Z21.10.3 • CSA 4.3
).............................29
Additional Clearances ....................................30
Flue Installation - Concentric Venting
(R50LSi, R75LSi, R85LSi)..............................31
Flue Installation
(R98LSi, R98LSi-ASME) ..........................32, 33
High Altitude Installation.................................34
Connecting Multiple Water Heaters................34
Remote Controller Installation
Location....................................................35
Configurations ..........................................35
Cable Lengths and Size...........................35
Mounting the Controller............................36
Operating Instructions ....................................37
Technical Data
Pressure Drop Curve .....................................38
Outlet Flow Data.............................................38
Space Heating ................................................39
Dimensions.....................................................40
Ladder Diagram..............................................41
Consumer Support
Warranty Information......................................42
Limited Warranty ......................................42, 43
Table of Contents
This model has been built in accordance with
the requirements of the ASME Boiler and
Pressure Vessel Code and have received the
Certificate of Authorization from the National
Board. The heat exchanger on this unit has
the NB and HLW stamps.
R98LSi-ASME
R
VA Series Indoor LS Manual 3
Specifications
Rinnai is continually updating and improving products. Therefore, specifications are subject to change without
prio
** for commercial and hydronic applications requiring higher temperatures.
r notice.
The maximum inlet gas pressure must not exceed the value specified by the manufacturer. The minimum value
listed is for the purpose of input adjustment.
Model
R50LSi
R75LSi
R94LSi
R98LSi
R98LSi-
ASME
Minimum Gas Consumption Btu/h
15,000 19,000
Maximum Gas Consumption Btu/h
150,000
199,000 Natural Gas
190,000 Propane Gas
237,000
Hot water capacity (Min - Max) *
0.6 - 5.0 GPM
(2.3 - 18.9 L/min)
0.6 - 7.5 GPM
(2.3 - 28.4 L/min)
0.6 - 9.4 GPM
(2.3 - 35.5 L/min)
0.6 - 9.8 GPM
(2.3 - 37 L/min)
Hot water capacity (45ºF rise)
5.0 GPM
(18.9 L/min)
6.6 GPM
(25.0 L/min)
7.4 GPM(28 L/min)
Natural Gas
7.1 GPM(27 L/min)
Propane Gas
8.8 GPM
(33 L/min)
Default Temperature Setting (no controller)
120º F (49º C)
Remote Controller Default Temperature
Setting
104º F (40º C)
Maximum Temp Setting (Commercial **)
160º F (71º C) 185º F (85º C)
Maximum Temp Setting (Residential)
140º F (60º C)
Minimum Temperature Setting
98º F (37º C)
Weight
50 lb (23 kg) 55 lb (25 kg)
Efficiency Rating
Noise level
49 dB
Electrical
Consumption
Normal
53 W 99 W
Standby
2 W
Anti-frost Protection
116 W
By-Pass Control
Fixed Electronic
Minimum Gas Supply
Pressure
Natural Gas
5.0 inch W.C.
Propane
8.0 inch W.C.
Maximum Gas
Supply Pressure
Natural Gas
10.5 inch W.C.
Propane
13.5 inch W.C.
Type of Appliance
Direct Vent, Temperature controlled continuous flow gas hot water system.
Operation
With or without remote controls, mounted in kitchen, bathroom, etc.
Approved Gas Type
Natural Gas or Propane - Ensure unit matches gas type it's being installed on.
Connections
Gas Supply: 3/4" MNPT, Cold Water Inlet: 3/4" MNPT, Hot Water Outlet: 3/4" MNPT
Ignition System
Direct Electronic Ignition
Electric Connections
Appliance: AC 120 Volts, 60Hz. Remote Control: DC 12 Volts (Digital)
Water Temperature Control
Simulation Feedforward and Feedback.
Water Supply Pressure
Minimum Water Pressure: 20 PSI (Recommended 30-80 PSI for maximum performance)
Maximum Water Supply Pressure
150 PSI
Remote Control Cable
Non-Polarized Two Core Cable (Minimum 22 AWG)
100 W
* Minimum flow may vary slightly depending on the temperature setting and the inlet water temperature.
84.0%
180,000
65 W 79 W
4 VA Series Indoor LS Manual
WARNING
Safety Behavior and Practices
Keep the area around the appliance clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
Do not use this appliance if any part has been under
water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
This appliance is equipped with a three-prong plug
for your protection against shock hazard and should
be plugged directly into a properly grounded threeprong receptacle. Do not cut or remove the ground
prong from this plug.
Any alteration to the appliance or its controls can be
dangerous and will void the warranty.
Always check the water temperature before entering
a shower or bath.
Safety Definitions
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and
others.
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also be used to alert against unsafe practices.
DANGER
CAUTION
WARNING
Consumer Safety Information
Safety Features
Overheat: The appliance will automatically shut
down when the appliance exceeds a predetermined
temperature.
Flame Failure: The appliance will automatically
shut down if the burner flame is extinguished.
Power Failure: The appliance will cut off the gas if
it loses electrical power.
Power Surge Fuse: A glass fuse protects against
overcurrent. If the fuse blows then all indicator
lamps will be off.
Fusible Link: In case the overheat feature does
not prevent the temperature from rising then the
fusible link will break shutting off the appliance.
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VA Series Indoor LS Manual 5
The Rinnai water heater is one of the most advanced
water heaters available. It provides a continuous
supply of hot water at a preset temperature. This
appliance is direct vent where air is brought in from the
outside and combustion gases are exhausted to the
outside.
While electricity, water, and gas supplies are
connected, the Rinnai water heater produces hot water
whenever a hot water tap is open.
Ignition is electronic. There is no pilot light consuming
gas while the water heater is not being used. The gas
burner lights automatically when the hot water tap is
opened and goes out when the tap is closed.
Installation of the remote controller is highly
recommended. The remote controller can set the
temperature within a specific range and can provide
error codes to diagnose any problems.
The temperature of the outgoing hot water is constantly
monitored. The Rinnai water heater may adjust the
water flow in order to maintain the temperature setting.
The water flow may vary from summer to winter due to
the difference in ground water temperature.
Description of Operation
Features Available on Remote Controllers
The MC-91-1US remote controller is supplied with the appliance. Additional functions are available through the
use of optional controllers.
Operating Instructions
Features
MC-91
MC-100
BC-100
MC-502
Description
Call
Sends a short series of beeps to all controllers in the system. It is
not an intercom.
Clock
12 hour AM/PM clock.
Function
Used on this model to set the clock or sound volume.
In Use Indicator
Indicates that hot water is being supplied (i.e. a hot water tap is
open)
ON/OFF Button
Used to turn the water heater ON or OFF.
Power Save
Allows the remote controller to be in an energy saving mode.
Priority Button /
Indicator
Indicates that this controller is setting the temperature . Priority
can be switched to another controller by pressing its Priority
Button when no hot water is running.
Sound Volume
Used to adjust the voice prompt volume.
Temperature Display
Shows the temperature setting.
Thermostat
Increases or decreases the temperature setting.
Water Smart / Bath Fill
Button / Indicator
Used to select the Water Smart / Bath Fill Function to fill a bath
with a predetermined volume of water.
Water Volume
Used to select the water volume for the Water Smart / Bath Fill
Function.
MCC-91
Error Codes
When a fault is detected an error code flashes at the temperature
display on models MC-91, MCC-91, and MC-502; and flashes at
the clock display on models MC-100 and BC-100.
6 VA Series Indoor LS Manual
Remote Controllers - Models
Temperature
Display
Thermostat
Priority
Indicator
Priority
Button
ON/OFF
Button
In Use
Indicator
Temperature
Display
Thermostat
In Use
Indicator
Priority
Indicator
Priority
Button
ON/OFF
Button
MC-91-1US & MCC-91-1US
MC-502RC-1US-S * (Wireless)
* Requires the transceiver,
MC-502RC-1US-M, to be
connected to the water
heater.
Refer to the MC-502RC-1US-S manual and the Wireless Controller Installation Instructions for complete details
on features, operation, and installation.
The MC-91 controller allows a maximum temperature setting of 140º F. The MCC-91 controller is for commercial
and hydronic applications requiring higher temperatures. When the MCC-91 controller is connected, these higher
temperatures are available on all controller models in the system. Refer to the section on temperature ranges.
Dimensions (inches): 3.5 W x 4.75 H x 0.75 D
Dimensions (inches): 4.33 W x 5.90 H x 1.16 D
VA Series Indoor LS Manual 7
Temperature
Display
Thermostat
In Use
Indicator
Priority Button
and Indicator
ON/OFF
Button
Clock
Call
Function
Temperature
Display
Thermostat
ON/OFF
Button
In Use
Indicator
Clock
Call
Priority
Button and
Indicator
Water Smart
Bath Fill Indicator
Water Smart
Bath Fill
Button
Power Save
Water Volume
Sound Volume
MC-100V-1US
BC-100V-1US
The BC-100V controller is water resistant. Avoid splashing the controller.
NOTICE
Remote Controllers - Models
Dimensions (inches): 5.0 W x 4.75 H x 0.75 D
Dimensions (inches): 8.0 W x 4.125 H x 0.875 D
8 VA Series Indoor LS Manual
Setting the Temperature
1. Press the “Priority button” on the
remote controller. The green
Priority light will glow indicating
that this controller is controlling
the temperature and that the
Rinnai water heater is ready to
supply hot water.
While any hot water is being
provided, the temperature setting can
only be adjusted between 98º F and
110º F.
NOTICE
Hot water can be dangerous, especially for infants or children, the elderly,
or infirm. There is hot water scald potential if the thermostat is set too high.
Water temperatures over 125º F (51º C) can cause severe burns or
scalding resulting in death.
Hot water can cause first degree burns with exposure for as little as:
3 seconds at 140º F (60º C)
20 seconds at 130º F (54º C)
8 minutes at 120º F (48º C)
Test the temperature of the water before placing a child in the bath or
shower.
Do not leave a child or an infirm person in the bath unsupervised.
The priority can only be changed
while no hot water is running.
Temperature Options Without a Remote Controller
The default temperature setting for this appliance
installed without a remote controller is 120º F (49º C).
If desired the temperature setting can be changed to
140º F (60º C) by adjustment of a dip switch.
Set dip switch 5 to ON to obtain 140º F water
temperature setting.
Set dip switch 5 to OFF (default) to obtain 120º F
water temperature setting.
1
2
3
4
5
6
7
8
ON
F
F
O
Switch No.
120º F (49º C) 140º F (60º C)
2. Press the or buttons to
obtain the desired temperature
setting.
All hot water sources are able to
provide water at this temperature
setting until it is changed again at
this or another remote controller.
Check local codes for the maximum
water temperature setting allowed
when used in nursing homes,
schools, day care centers, and all
other public applications.
NOTICE
If a newly installed unit with a remote
controller has not been powered for
at least 6 hours then the temperature
will return to the default setting of
104º F (40º C) if power is interrupted.
NOTICE
There may be a variation between
the temperature displayed on the
remote controller and the
temperature at the tap due to
weather conditions or the length of
pipe to the water heater.
NOTICE
Switch No.
F
O
F
8
5
7
6
4
3
ON
1
2
WARNING
DO NOT adjust the other dip
switches unless specifically
instructed to do so.
DANGER
VA Series Indoor LS Manual 9
Setting the Sound Volume (Voice Prompt)
BC-100V Press the “Sound Vol.” button to
adjust the voice prompt volume.
The default sound volume is set
to Medium. Each subsequent
press of the button cycles
through the volume levels in the
order below.
Setting the Clock
MC-100V Press the “Function” button to
adjust the voice prompt
volume. The default sound
volume is set to Medium.
Each subsequent press of the
or button cycles through
the volume levels in the order
below.
MC-100V Press the “Function” button twice within 10 seconds to set the clock. Press the or
button to reach the desired time. The clock on the BC-100V automatically shows
the time which has been set on the MC-100V.
Temperature Ranges
This water heater will attempt to provide hot water at the temperature even when the water flow is varied or when
more than 1 tap is in use. The water heater can deliver water at only one temperature setting at a time. The
available temperatures for a given model are provided below.
Model Temperature Settings Available (ºF)
* * *
R50LSi
98 100 102 104 106 108 110 115 120 125 130 135 140
150 160
R75LSi
98 100 102 104 106 108 110 115 120 125 130 135 140
150 160
R94LSi
R98LSi
R98LSi-ASME
98 100 102 104 106 108 110 115 120 125 130 135 140
150 160 185
Temp in Celsius ºC 37 38 39 40 41 42 43 46 49 52 54 57 60
66 71 85
Suggested temperatures are
Kitchen 120 ºF (49º C)
Shower 98º - 110º F (37º - 43º C)
Bath Fill 102º - 110º F (39º - 43º C)
These temperatures are suggestions only.
Temperature lower than 98º F (37º C) can be obtained
at the tap by mixing with cold water.
To change the temperature scale from Celsius to Fahrenheit or vice versa, press and hold the “On/Off” button for
5 seconds while the water heater is OFF.
* These settings require the MCC-91 controller. When the MCC-91 controller is connected, these higher
temperature
If a space heating application requires higher than 140º F then a mixing valve shall be installed to temper the
water temperature to 140º F or less for domestic use.
are available on all controller models in the system.
Medium Volume
(default)
High Volume
Off Volume
(beep)
Off Sound
(no beep)
Low Volume
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10 VA Series Indoor LS Manual
Setting the Water Volume
1. Press the “Priority button” on the
remote controller. The green
Priority light will glow indicating
that this controller is controlling
the temperature and that the
Rinnai water heater is ready to
supply hot water.
2. Press the “Temp” or buttons
to obtain the desired temperature
setting.
3. Press the “Water Vol.” or
buttons to obtain the desired
water volume in gallons.
To Prevent
Over Filling
Be careful not to overfill the bath. An
average bath volume is 60 gallons.
When filling the bath using this
function for the first time:
Monitor and remain by the bath
while the water is running.
Use a low bath fill volume less
than 25 gallons
NOTICE
The default volume is set to 25 gallons. The volume
can be set between 10 and 120 gallons.
Using the Water Smart / Bath Fill Function
Overview
This function is exclusive to the BC-100V remote
controller. The bath fill function allows the consumer
to fill a tub with a preset volume of water at a preset
temperature. This is done by pressing the bath fill
button on the BC-100V controller while no hot water is
flowing and then opening only the hot water tap. The
water heater will cease the hot water flow when the
preset volume has been reached. The hot water tap
should then be closed and the bath fill button pressed.
The temperature settings for the bath fill function are
limited to those in the table below.
Power
Loss
If power is lost during the bath fill
function, the water heater will shut
down but the water will continue to
flow. When power returns, the water
shuts off and Error Code 03 appears
on the controller.
If power is lost after the bath has filled
but before the bath fill function button
is de-selected, then the water will not
flow during the power loss or after the
power is returned. Once power
returns, close the hot water tap and
de-select the bath fill function. No
error code appears.
NOTICE
Multiple
Water
Heaters
The bath fill function will not work
properly if it is connected to multiple
water heaters. The tub will overfill
because the bath fill function is not
able to measure the water volume
when connected to multiple water
heaters.
NOTICE
Bath Fill Temperature Settings Available
ºF 98 100 102 104 106 108 110 115 120
ºC 37 38 39 40 41 42 43 46 49
Anti-scald
Fixtures
Do not use with single handle fixtures
that have anti-scald features built into
them. These fixtures allow a
predetermined amount of cold water
which is not taken into account by the
bath fill function.
NOTICE
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VA Series Indoor LS Manual 11
Filling the Tub
1. Press the “Water Smart / Bath Fill”
button once. The button will
illuminate, a tone will sound, and
the word “Bath” will appear next to
the temperature setting.
2. The voice prompt will announce
“The hot water system is ready.
Open the hot water tap.”
Open the hot water tap. The “In
Use” indicator will illuminate on all
controllers. The hot water will
begin to flow.
3. When the preset volume of water
has been produced then
4. Turn off the bath hot water tap and
push the Bath Fill button. The
water heater will not allow hot
water to flow from any source until
the “Water Smart / Bath Fill” button
is pushed.
The button light will go out and the
word “Bath” will disappear from the
display.
HOT
COLD
ON!
To Stop the
Bath Fill
Before it
Finishes
To stop the water flow during the Bath
Fill function, press the “Water Smart /
Bath Fill” button. The button will flash
and the voice prompt will announce,
“Hot water is not available. Turn off
all hot water taps and push the Bath
Fill button.” Follow the voice prompt
instructions.
NOTICE
the water flow will cease
the “Water Smart / Bath Fill”
button will flash
a tone will sound
the voice prompt will
announce, “Bath fill is
complete. Turn off the bath
hot water tap and push the
Bath Fill button.”
When
Other Taps
Are Open
During the bath fill function, any hot
water flowed at other locations,
subtracts from the total amount of
water for the bath. For example if the
bath fill function is set for 50 gallons
and 5 gallons of hot water are used at
other locations during the fill period
then the bath will only fill with 45
gallons.
NOTICE
HOT
COLD
ON!
Using the Water Smart / Bath Fill Function
Setting Controller to Mute
To eliminate the beeps when keys are pressed or to turn the beeps back on, press and hold both the and
buttons until a beep is heard (approximately 5 seconds).
Models MC-91 and MCC-91
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12 VA Series Indoor LS Manual
WARNING
Turn off the electrical power supply, the manual gas
valve and the manual water control valve whenever
servicing the unit.
Repairs should be performed by a qualified service
technician. The appliance should be inspected
annually by a qualified service technician. Verify
proper operation after servicing.
Cleaning
It is imperative that control compartments, burners,
and circulating air passage ways of the appliance be
kept clean.
Clean as follows:
1. Turn off and disconnect electrical power. Allow to
cool.
2. Remove and clean the water inlet filter.
3. Remove the front panel by removing 4 screws.
4. Use pressurized air to remove dust from the main
burner, heat exchanger, and fan blades. Do not
use a wet cloth or spray cleaners on the burner.
Do not use volatile substances such as benzene
and thinners. They may ignite or fade the paint.
5. Use soft dry cloth to wipe cabinet.
Vent System
The vent system should be inspected at least annually
for blockages or damage.
Motors
Motors are permanently lubricated and do not need
periodic lubrication. Keep fan and motor free of dust
and dirt by cleaning annually.
Remote Controller
Use a soft damp cloth to clean the remote controller.
Do not use solvents.
Lime/Scale Buildup
If you receive Error Code “LC”, refer to the procedure,
Flushing the Heat Exchanger. Refer to the section on
Water Quality to see if your water needs to be treated
or conditioned. (When checking maintenance code
history “00” is substituted for “LC”.)
Visual Inspection of Flame
The burner must flame evenly over the entire surface
when operating correctly. The flame must burn with a
clear, blue, stable flame. See the parts breakdown of
the burner for the location of the view ports.
The flame pattern should be as shown in the figures
below.
Snow Accumulation
Keep the area around flue terminal free of snow and
ice. The appliance will not function properly if the
intake air or exhaust is impeded (blocked or partially
blocked) by obstructions.
Maintenance
VA Series Indoor LS Manual 13
Error Codes
The Rinnai water heater has the ability to check its own operation continuously. If a fault occurs, an error code
will flash on the Display of the remote controller. This assists with diagnosing the fault, and may enable you to
overcome a problem without a service call. Please identify the code displayed when inquiring about service.
Error Fault Remedy
02
No burner operation during
freeze protection mode
Service Call
03
Power interruption during
Bath fill (Water will not flow
when power returns).
Turn off all hot water taps. Press ON/OFF twice.
10
Air Supply or Exhaust
Blockage
Ensure Rinnai approved venting materials are being used.
Check that nothing is blocking the flue inlet or exhaust.
Check all vent components for proper connections.
Ensure vent length is within limits.
Ensure condensation collar was installed correctly.
Verify dip switches are set properly.
Check fan for blockage.
11
No Ignition Check that the gas is turned on at the water heater, gas meter, or cylinder.
Ensure gas type and pressure is correct.
Ensure gas line, meter, and/or regulator is sized properly.
Bleed all air from gas lines.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect EZConnect or MSA controls to isolate the problem.
Ensure igniter is operational.
Check igniter wiring harness for damage.
Check gas solenoid valves for open or short circuits.
Remove burner cover and ensure all burners are properly seated.
Remove burner plate and inspect burner surface for condensation or debris.
12
Flame Failure Check that the gas is turned on at the water heater and gas meter. Check for
obstructions in the flue outlet.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper Rinnai venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect keypad.
Disconnect EZConnect or MSA controls to isolate the problem.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and re-connect all wiring harnesses on unit and PC board.
Check all components for electrical short.
Check gas solenoid valves for open or short circuits.
Remove burner plate and inspect burner surface for condensation or debris.
Some of the checks below may need to be done by a qualified service technician.
Call a service technician for any remedy that involves gas or electricity. Call a service
technician if you have any doubt or reservation about performing the remedy yourself.
WARNING
Error Code Table
14 VA Series Indoor LS Manual
14
Thermal Fuse Check gas type of unit and ensure it matches gas type being used.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Ensure dip switches are set to the proper position.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check heat exchanger for cracks and/or separations.
Check heat exchanger surface for hot spots which indicate blockage due to scale build
up. Refer to instructions in manual for flushing heat exchanger.
Measure resistance of safety circuit.
Ensure high fire and low fire manifold pressure is correct.
Check for improper conversion of product.
16
Over Temperature
Warning
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check for clogged heat exchanger.
32
Outgoing Water
Temperature Sensor
Fault
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Replace sensor.
33
Heat Exchanger
Outgoing Temperature
Sensor Fault
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Replace sensor.
34
Combustion Air
Temperature Sensor
Fault
Check for restrictions in air flow around unit and vent terminal.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build up.
Ensure fan blade is tight on motor shaft and is in good condition.
Replace sensor.
52
Modulating Solenoid
Valve Signal Abnormal
Check modulating gas solenoid valve wiring harness for loose or damage terminals.
Measure resistance of valve coil.
61
Combustion Fan
Failure
Ensure fan will turn freely.
Check wiring harness to motor for damaged and/or loose connections.
Measure resistance of motor winding.
65
Water Flow Servo
Faulty
(does not stop flow properly)
If blank screen is present on remote control then the flow control has shorted out.
Unplug flow control. If remote lights up and unit starts operating then replace flow
control assembly.
71
SV0, SV1, SV2, and
SV3 Solenoid Valve
Circuit Fault
Check wiring harness to all solenoids for damage and/or loose connections.
Measure resistance of each solenoid valve coil.
72
Flame Sensing Device
Fault
Ensure flame rod is touching flame when unit fires.
Check all wiring to flame rod for damage.
Remove flame rod and check for carbon build-up; clean with sand paper.
Check inside burner chamber for any foreign material blocking flame at flame rod.
Measure micro amp output of sensor circuit with flame present.
Replace flame rod.
LC
Scale Build-up in Heat
Exchanger (when
checking maintenance
code history “00” is
substituted for “LC”)
Flush heat exchanger. Refer to instructions in manual.
Replace heat exchanger.
No
code
Nothing happens when
water flow is activated.
Clean inlet water supply filter.
On new installations ensure hot and cold water lines are not reversed.
Check for bleed over. Isolate unit from building by turning off hot water line to building.
Isolate the circulating system if present. Open your pressure relief valve; if unit
fires, there is bleed over in your plumbing.
Ensure you have at least the minimum flow rate required to fire unit.
Ensure turbine spins freely.
Measure the resistance of the water flow control sensor.
Check for DC shorts at components
Error Fault Remedy
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