Notice! This manual must be retained for future reference.
8U.52.54.01/01.13 Changes reserved
Page 2
Contents of instructions
These instructions contain important information for the safe use of Rinnai
Q Premier gas boilers.
These user instructions are intended for the owner or responsible tenant of
the premises where the boiler is installed.
Subject to technical changes
Changes may be made to the illustrations, process steps and technical data
as a result of our policy of continuous improvement without prior notice.
Updating of documentation
Please contact us if you have any suggestions for improvements or
corrections.
Find our contact details on the back of this manual.
Operating instructions Rinnai Q Premier
2
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Safety and general instructions
!
!
Please observe these instructions in the interest
of your own safety.
Designated use
The boiler is designed to heat water for a central
heating system and, if applicable, generating
domestic hot water. The boiler is delivered with
a burner controller pre-installed.The boiler can
be tted with a modulating outdoor reset control
ARV12 (included), a room controller RS100
(optional), a zone controller (optional) or an
On/Off thermostat or relay panel end switch
(accessories).
Hazard denitions
The following dened terms are used throughout
the documentation to bring attention to the
presence of hazards of various risk levels.
Notices give important information concerning the
operation of the product.
DANGER
WARNING
!
CAUTION
NOTICE
i
DANGER:
Indicates the presence of hazards that
will cause severe personal injury, death or
substantial property damage.
WARNING:
Indicates the presence of hazards that
can cause severe personal injury, death or
substantial property damage.
CAUTION:
Indicates presence of hazards that will or
can cause minor personal injury or property
damage.
NOTICE:
Indicates special instructions on installation,
operation or maintenance that are important
but not related to personal injury or property
damage.
Operating instructions Rinnai Q Premier
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These operating instructions describe the
operation of the Rinnai Q Premier condensing
gas boilers. This manual is for the end user. For
installation and servicing there is a installation &
servicing instructions manual for the installer.
Read this manual fully before operating the boiler.
In case of doubt or errors contact your installer.
The manufacturer reserves the right to change
the specications and dimensions without prior
notice.
Work on the boiler must be carried out by a State
licenced contractor, (Ref: Gas Safety Installation
and Use) using correctly calibrated instruments
with current test certication.
Operating instructions Rinnai Q Premier
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Safety
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: If you do not follow these instructions
exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
A. This appliance does not have a pilot. It is equipped with an ignition device which automatically
lights the burner. Do NOT try to light the burner by hand.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
- Do NOT try to light any appliance.
- Do NOT touch any electrical switch.
- Do NOT use any phone in your building.
- Immediately call your gas supplier from a neighbor ’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn the gas control knob. Never use tools.
If the knob will not push in or turn by hand, don’t try to repair it, call a licensed professional.
Force or attempted repair may result in a re or explosion.
D. Do not use this appliance if any parts have been under water. Immediately call a licensed
professional to inspect the appliance and to replace any part of the control system and any gas
control which has been under water.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above this label.
2. Turn off al electrical power of the appliance.
3. Set the thermostat or other operating control to the lowest setting.
4. This appliance is equipped with an ignition device
which automatically lights the burner.
Do NOT try to light the burner by hand.
5. Close main gas shut off valve.
6. Wait (5) minutes to clear out any gas. Then smell for
gas. Including near the oor.
If you smell gas, STOP! Follow “B” in the safety
information above on this label.
If you don’t smell gas, go to the next step.
7. Open main shut off valve.
8. Set the thermostat or other operation control to desired setting.
9. Turn on all electric power to the appliance.
10. If the appliance will not operate, follow the instructions “To Turn Off Gas To Appliance” and call your
service technician or gas supplier.
Manual Gas Valve (Main valve)
CLOSE
OPEN
TO TURN OFF GAS TO APPLIANCE
1. Turn off all electric power to the appliance if service is to be performed.
2. Set the thermostat or other operating control to the lowest setting.
3. Close main gas shut off valve.
8U.34.01.01 / 11.12
Operating instructions Rinnai Q Premier
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!
DANGER
y
Should overheating occur or the gas supply
fail to shut off, do not turn off or disconnect
the electrical supply to the pump. Instead, shut
off the gas supply at a location external to the
appliance.
WARNING
!
Protection for corrosion
Do not use any sprays, chlorine containing agents,
solvents, paint etc. around the boiler or around
the air intake supply entrance of the boiler. These
substances have negative inuences on the boiler
and can lead to corrosion resulting in failure of
the boiler.
Products to avoid present in boiler room
and/or around combustion air intake
Spray cans containing chloro-/fluorcarbons
Ammonium and/or ammonium solutions
Permanent wave solutions (hair product)
Chlorinated waxes and/or cleaners
Swimming pool chemicals based on chlorine
Calcium chloride used for thawing
Sodium chloride used for water softening
Refrigerant leaks
Paint or varnish removers
Hydrochloric acid/muriatic acid
Cements and glues
Antistatic fabric softeners used in clothes dryers
Chlorine-type bleaches, detergents, and cleaning solvents
found in household laundry rooms
Adhesives used to fasten building products and
other similar products
Areas likel
Dry cleaning/laundry areas and establishments
Swimming pools
Metal fabrication plants
Beauty shops
Refrigeration repair shops
Photo processing plants
Auto body shops
Plastic manufacturing plants
Furniture refinishing areas and establishments
New building construction
Remodeling areas
Garages with workshops
to have contaminants
NOTICE
i
Operating instructions Rinnai Q Premier
6
Checking the water pressure
Check the water pressure in the central heating
installation regularly.
Use only potable water for lling.
Additives only after clearance by Rinnai.
Contact your installer in case of doubt.
Page 7
Description of the boiler
The Rinnai Q Premier is a room sealed,
condensing and modulating central heating boiler
with integrated domestic hot water feature.
The boiler is provided with a integrated control
system. Because an outdoor sensor is connected
to the boiler, the boiler works weather dependantly.
This means that the boiler control measures the
outside temperature and ow temperature. With
this data the boiler calculates the optimal ow
temperature for the installation.
When the boiler is connected to an RS100 room
thermostat information can be retrieved from the
boiler. For more information about the Rinnai
thermostats. Please refer to the user manuals.
RS100
The front panel consists partly of a door. Through
the transparent panel you can see the boiler status
on the display. After opening this door you will nd
the function buttons.
On the following pages you will nd the explanation
of the function buttons and display messages.
Operating instructions Rinnai Q Premier
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Explanation of the function buttons
1
3
4
5
6
Only licensed professionals, who are trained
NOTICE
i
NOTICE
i
When the pump is switched
on continuously it can lead
to undesired heating up of
the central heating system
during the summer.
NOTICE
i
Operating instructions Rinnai Q Premier
8
for these boilers are permitted to make
alterations in the controller to program the
boiler to the installation.
1. Display.
See following pages for further information.
2. ON-OFF Switch
This switch turns the power supply to the boiler
3. Central Heating program button.
Switching the Central Heating on or off (Led
4. Hot Water program button.
Switching the Domestic Hot Water (DHW)
5. Pump program button.
When the pump program LED is ON, the pump
During freezing temperatures it is possible (when
there is no outside sensor connected), to manually
place the circulation pump in constant circulation
mode, thus reducing the chance of freezing pipes
(garage, attic or other cold spaces / rooms) which
are sensitive to frost.
2
7
8
on or off.
on/off);
facility on or off (Led on/off);
is switched into a continuous circulation mode.
When the pump mode is switched OFF, LED is
off the pump is control by the boiler processor.
In most situations it is best to leave the pump
mode OFF and let the boiler control cycle the
pump as needed.
Page 9
6 Mode-button.
Only for Service personel
7 Step-button.
After briey pressing, the water pressure can
be retrieved.
After pressing for 5 seconds it switches from
the Good-state to technical read out and vice
versa (see following pages);
8 Reset-button.
When a fault occurs it will be shown by the
ashing E (Error) with a number code after
which the boiler is shut down. After pressing
the reset key you can try to start the boiler
again. If the error message keeps occurring
contact your installer.
WARNING
!
DO NOT attempt to make repairs or remove
any of the boiler panels. Contact a licensed
professional to make necessary repairs or
adjustments.
Operating instructions Rinnai Q Premier
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The boiler display
Two boiler displays, “Good or Technical” see below.
Good
or standard read out.
During this reading the display will only show what
is necessary. Under normal circumstances the
display will give a Good reading. In case of a
fault this will be shown with, alternate display of
Good, with an E or BL code. See further "Errors,
maintenance and warranty" .
Technical
The second way is a technical read out. In normal
situations the following will be shown:
• on the left the status in which the boiler is active
(see bottom of this page);
• on the right the supply temperature in °F;
• the water pressure in the installation in PSI.
When a message (E or BL code) is necessary this
will be shown instead of the technical read out.
To switch over from the Good-state to the
Technical read out (and vice versa):
- Press 5 sec. on the STEP-button.
0
1
2
3
4
5
6
7
8
Operating instructions Rinnai Q Premier
10
9
A
Operation indication
(in the first display position by technical read out)
No heat demand
Fan pre/post purge
Ignition phase
Burner active on central heating
Burner active on DHW
Fan check
Burner off when room thermostat is demanding
Pump overrun phase for central heating
Pump overrun phase for hot water
Burner off because of to high ow temperature
Automatic de-aeration program (Press no button for 17 min.)
Page 11
Water pressure in the central heating system
The installation will function optimally with a water
pressure of between 16 and 18 PSI.
If the water pressure drops below 12 PSI, the
display will show FILL. During this message the
boiler will remain functioning at a reduced level.
After replenishing the system (see following
chapter) just above 22 PSI the message FILL
will disappear and the boiler will function normally
again.
When the water pressure drops below 10 PSI, the
display will show a ashing FILL text.
The boiler will shut down and will function normally
again after replenishing the system to just above
22 PSI.
Message ' Water pressure
too low' on your RS100
thermostat.
On the display of the RS100
a low water pressure can
be indicated. For further
information see the relevant
user manual.
To retreive the water pressure on the display from
the Good reading:
- Press the Step key once briey.
The water pressure will be shown.
Press the Step key briey to return to the Good
reading.
Water pressure is too high (>42 PSI), if HIGH
indication remains continuously visible, the boiler
is taken out of operation. The installation pressure
needs to be decreased by draining water until the
pressure is between 16 and 18 PSI.
Operating instructions Rinnai Q Premier
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Replenishing the central heating system
The central heating installation needs to be lled with potable (drinking)
water. For topping up the installation you use the lling loop according to the
following procedure:
NOTICE
i
1 Switch all functions off (heating, DHW and pump);
2 Briey push the 'STEP'-button: P x.x = water pressure in PSI;
3 Slowly open the lling loop (Indication on display increases);
4 Fill up slowly to between 16 and 18 PSI;
5 STOP appears on the display;
6 Close the lling loop;
7 De-aerate the complete installation , start at the lowest point;
8 Check the water pressure and if necessary top it up;
11 If A xx appears on the display, wait for 17 minutes;
12 Check the waterpressure and if necessary top it up to 16 to 18 PSI
13 Close the lling loop;
Contact your licensed professional installer if
your installation is not provided with a lling
loop.
14 Press the ‘STEP’-button;
15 Be sure that the lling loop is closed.
After the automatic de-aeration programm (A xx) is nished the boiler will
return to the Good reading or Technical reading.
Operating instructions Rinnai Q Premier
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The boiler will not function directly. The automatic de-aeration program of about
17 minutes will start after one of the three program buttons is pressed. The display
will show where A stands for Automatic de-aeration program Active and
the number on the right indicates the actual water temperature of the boiler.
Check the water pressure regularly and top up the installation when
necessary.
The working pressure of the installation should be between 16 and 18 PSI
It can take a while before all air has disappeared from a lled installation.
Especially in the rst week noises can be heard which indicate the presence of
air. The automatic air vent in the boiler will remove the air, which means the water
pressure will reduce during this period and therefore topping up with water will
be necessary to adjust the ow water temperature
Turning the boiler off
Holiday period:
Adjust the thermostat* to the holiday period. See
the user thermostat manual. The hot water facility
can be switched off by means of the program
button on the control panel.
Re-setting the central heating system:
Holiday
* If you have a RS100
thermostat it is provided
with a holiday program.
The holiday period can be
adjusted on the thermostat
itself. The central heating
and DHW sup ply are
switched off during that
period. There is also the
option that only the central
heating is switched off. With
all of these possibilities the
freeze protection system
is active.
Switch off the three program buttons , ,
when these are activated. Switch off the power
supply. When the boiler is being drained one
should take into account that a part of the heating
water will remain in the boiler. When risk of freezing
arises one should take care that the remaining
central heating water in the boiler does not freeze.
Operating instructions Rinnai Q Premier
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Error, maintenance and warranty
If a fault is detected the boiler will be blocked.
This will be reected, by an alternate display of
Good, with an E of Error or a BL of Blocking and
a number code.
You can try to reset the boiler by pressing the
i
NOTICE
Reset key once. If the problem remains please
contact your installer and inform them about
the fault and give them the number code.
NOTICE
i
NOTICE
i
NOTICE
i
9
10
8
7
Operating instructions Rinnai Q Premier
14
If you discover any leaks from the boiler
contact your installer.
We advise you to obtain a service contract
with your installer for regular maintance and
adjustment to keep your boiler safe and in
good condition.
The casing of the boiler consists of metal
and plastic parts which can be cleaned with a
normal non abrasive cleaning agent.
Periodic cleaning of the condensate collection and
disposal system must be carried out.
Before putting the boiler into operation after
periodic cleaning ll the condensate trap with
1.27 cups / 300 ml of water.
Step 1: Condensate trap
- First remove the condensation cup (7); Check
this for impurities. If there are no impurities it
is not necessary to clean the condensate cup
- Grease the O-rings again with acid free O-ring
grease to make tting easier;
- If there is a leak at the condensation cup (7) or
tray (9) the complete condensate trap unit (10)
has to be replaced by # 809000054;
Step 2: Retting is done in reverse order.
Note that all gaskets seal completely.
Page 15
i
NOTICE
Maintenance or changes to the appliance may only
be carried out by a licensed professional.
You can nd the warranty conditions in the warranty card
which is supplied with the boiler.
Operating instructions Rinnai Q Premier
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Page 16
Details of your installer:
Name of installer:
Address:
Contact:
Phone number:
Phone number outside business hours:
800000040 01/2013
Distributor for the USA
Ri nnai Americ a Co rpo ra te • 10 3 In ter na tiona l Drive • Peacht re e C ity, GA 30269
To l l F r e e : ( 8 0 0 ) 6 2 1 - 9 4 1 9 • Te l : ( 67 8 ) 8 2 9- 1 7 0 0 • F a x : ( 6 7 8 )
8 2 9 - 1 6 6 6 • E - m a i l : i n f o @ r i n n a i . u s • I n t e r n e t : w w w . r i n n a i . u s
E. & O. E.
This renewed publication cancels all previous installation instructions. The company reserves the right to change the specications and dimensions without prior notice.
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