Rinnai Linear Series, Linear 1000, Linear 1500, Linear 800, Evolve 952 Operation Manual
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Operation guide
Linear collection
Gas res, like cars, require regular maintenance and servicing. For reliable operation Rinnai gas
res should be serviced every two years, including inspection of the ue system.
Important
Appliance must be installed with a Rinnai approved ue system.
This appliance must be installed in accordance with:
- Manufacturer’s installation instructions
- AS/NZS 5601 Gas Installations
- AS/NZS 5263 Gas appliances standards
For use with Natural Gas or Universal LPG as indicated on the
appliance.
Appliance must be installed, commissioned and serviced by an
authorised person, being in New Zealand a licensed gastter.
Warning
Improper installation, adjustment, alteration, service and
maintenance can cause property damage, personal injury or loss
of life.
For more information about buying, using, and servicing of Rinnai
appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: (09) 257-3800
Fax: (09) 257-3899
Email: info@rinnai.co.nz
Web: rinnai.co.nz
youtube.com/rinnainz
facebook.com/rinnainz
Contents
Safety ...................................................................4
General information ..............................................5
About your Rinnai Linear gas re .........................6
Operation using your remote ................................8
Operation using the Wi-Fi app ..............................10
Clearances from combustibles .............................11
Mantels and surrounds .........................................12
Abnormal ame pattern ........................................13
Error codes ...........................................................14
Troubleshooting ....................................................16
Installation checklist and installer details ..............18
Limited Warranty ..................................................19
Purchase details ...................................................21
Appendices
Appendix 1: Glass cleaning ..................................22
Safety
Important
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
- The heater must not be used or operated if any part of the appliance is damaged
- Do not place articles on or against this appliance
- Do not use or store ammable materials near this appliance
- Do not spray aerosols in the vicinity of this appliance while it is in operation
- Do not modify this appliance
- The re must not be located immediately below a power socket outlet (potential re hazard)
Do not restrict warm air discharge
by placing articles in front of the
appliance.
Do not allow anyone to sit, lean
or sleep directly in front of the
appliance.
This appliance must not be used
for any other purpose other than
heating.
Do not allow curtains or other
combustible materials to come
into contact with the appliance.
Children should be supervised at
all times to ensure they do not play
with the appliance. Hand or body
contact with the appliance should be
avoided.
Do not unplug the appliance while
it is operating. Do not use power
boards or double adaptors to
operate this appliance.
Do not allow anyone to post
articles through into the heater.
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Do not spray aerosols while the
appliance is operating. Most
contain butane gas which can
be a re hazard if used near the
appliance.
If the supply cord is damaged it
must be replaced by a licensed
tradesperson. This must be
a genuine replacement part
available from Rinnai.
General information
Before operation please read these instructions to get an overview of how to
operate, maintain and service your Rinnai gas re.
Electrical connection
The Linear is tted with a 1.5 m power cord
and 3-pin plug. The power cord passes through
a slot in the back right hand corner of the
appliance.
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The connection is either direct wired
connected to a power point within the cavity.
This must be connected to a dedicated earthed
power point. The electric isolation switch must
be accessible after the appliance has been
installed.
Installation by a licensed tradesperson
Only a licensed tradesperson can install, adjust,
maintain, and service this gas re. Any work
carried out by a non-licensed tradesperson is
illegal and will void any warranty.
Installer handover
Ensure your installer talks to you about the
use and care of this appliance, and that you
understand these instructions. The installer also
needs to complete the appliance installation
checklist and installer details (p. 18), and leave
this guide with you.
Safety devices
Your Rinnai Linear has the following safety
devices; ame failure sensing system, pressure
relief, overheat safety switch, air temperature
sensor, thermal fuse, overcurrent fuse, and
spark detection.
or
Environmental
The Rinnai Linear is
manufactured from a number of
recyclable materials. At the end
of its useful life please consider
what parts could be recycled, for
example scrap metal, PCB etc.
Care and maintenance
All external surfaces of the Linear can be
cleaned using a soft damp cloth and mild
detergent. Do not use solvents and do not
attempt to clean while the Linear is still
operating or hot.
Servicing
Rinnai has a maintenance, service
and spare parts network with
personnel who are fully trained
and equipped to give the best
advice on your Rinnai appliance.
Servicing and repair should only be carried out
by authorised personnel, please call Rinnai
(0800 746 624).
For reliable operation Rinnai gas replaces
should be serviced every two years, including
inspection of the ue system. If they are in a
particularly dusty environment or subject to
excess lint, for example dog hair, or where
there are newly laid carpets, then annual
servicing would be benecial.
Soot deposits
Small soot deposits inside the heater or glass is
normal. The inside of the glass can be cleaned,
refer instructions on p. 22. Signicant soot
build-up however is not normal and will require
a service call. Refer to the troubleshooting
section for further information.
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Consult a qualified electrician if direct wiring is required as it must comply with AS/NZS 5601 and AS/NZS 3000 and other
relevant local regulations
Regular maintenance and servicing is not
covered by the Rinnai warranty.
Linear operation guide: 13562-B 02-19 | 5
About your Rinnai Linear gas re
Congratulations on the purchase of your Rinnai Linear gas re. We hope you love
this product as much as we do, and on the off chance that something does go
wrong, or if you need help, we’re only a phone call away.
Manual control button
On/Off button—lower left hand side on the INSIDE of the frame.
Control options
Infra-red remote
Internal Wi-Fi reset
A narrow reset tab sits INSIDE the frame
to reset the Wi-Fi module (p. 15).
Infra-red remote receiver window and ignition indicator
Will beep when it receives a signal from the remote and ash green during the ignition process.
and Wi-Fi control
Please note: The receiver window position will vary slightly between models and single and
double-sided variants. If in doubt the window is easy to identify as it will appear as a shiny section
between the lips of the re.
Infra-red remote or Wi-Fi control
Use the remote for basic control options or utilise the fully functional Wi-Fi app that allows for
thermostatic control, and timer operation.
• Infra-red remote
The remote emits an infra-red signal. It must be aimed at the receiver window. Normal
operating range is up to 7 m. Please note; range can be affected by the angle at which you are
aiming the remote. Some uorescent lights may interfere with the transmission of the remote
signal—change your operating position if this occurs.
• Rinnai Wi-Fi app
Available from the Apple App store (iPhone) or Google Play (android devices), refer p. 10.
6 | Linear operation guide: 13562-B 02-19
How the Rinnai Linear models start
Ignition sequence:
1. When the On/Off button is pressed, the infra-red receiver window will pulse green.
2. The combustion fan will start several seconds before the re ignites, to purge the combustion
chamber before the gas ows.
3. The ignition sparker will operate, and as soon as a spark is sensed gas will ow to the pilot
burner, and then to the main burner.
4. When the main burner establishes a ame, the heater will automatically modulate between the
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burner settings to achieve and maintain the default set temperature of 22 °C
.
Do not unplug or turn off the mains power supply to the re as this will stop the convection fan
from cooling down the unit. The convection fan operates for several minutes after the re has been
turned off.
Power cut or power disruption
If the power is disrupted while the Linear is operating, once the
power has been restored, the re will go into power failure mode,
Fault Code and Fix
and 00 (mains power failure) will appear on your smart device.
Probable Cause
00
To reset the re, press the ON/OFF button on the control panel,
remote control, or on the app, twice, to turn the re back on.
Mains power failure.
Description
When power failure is sensed
operation stops.
Action
Reset heater, press the On/Off
button at the fireplace twice.
Position of your Rinnai Linear on a wall
If installing the Linear up the wall in an elevated position, air from the convection fan, depending
on the room conguration, could create draughts. This needs to be factored when determining the
location of the re.
Wall surface above the re
The temperature of the wall surface directly above the appliance may get warm and discolour
paint nishes or distort wall coverings. For durability of surfaces, please contact the manufacturer
for their specication. The nish needs to be able to withstand temperatures of up to 65 °C above
ambient.
1
On initial start-up (no additional buttons pressed), the Linear modulates the ame and heat output to try and maintain
the default temperature setting of 22 °C. If the room temperature starts to climb above 22 °C the Linear will modulate
to its lowest ame and fan setting, but will not turn off. Depending on the size of the room this could mean the room
temperature could steadily rise.
Linear operation guide: 13562-B 02-19 | 7
Operation using the remote
For the remote control functions to be available, the appliance On/Off button must
be in the On position.
Signal transmission to the unit
The unit will beep and ash to conrm the
settings have been received from the remote.
Lost or misplaced remote
If you misplace the remote the re can still be
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used, albeit in a limited capacity
, by using
the power On/Off button on the lower left
hand corner of the outer frame. The re will
automatically modulate between ame settings
to maintain the default set temperature of 22
°C.
Remote - safety
Keep the remote away from young
children. Also ensure they can’t access
WARNING
the batteries—they can become a
choke hazard and potentially lifethreatening if swallowed.
Breakage of the plastic housing could expose
sharp edges—replace the remote if this occurs.
Avoid getting the remote wet as water entry will
damage the remote.
Batteries
The remote uses two Lithium cell CR2450
batteries. Never mix old and new batteries.
The remote will be supplied with the batteries
already inserted, pull the clear tab to activate
(OH, meaning OK, will ash on the display).
This will also occur when the batteries have
been replaced.
Pull-tab
Changing the batteries
• Remove the back
Slide your ngernail under the bottom
corner and along the base, and gently pry
apart. With some coaxing the cover will
pop off. Patience required, remember it’s
designed so little ngers cannot easily
access the batteries.
Remove back cover by prising
apart from the bottom rst
• Unscrew the black retaining bridge
Undo the two small screws holding the
black retaining bridge between the two
batteries.
• Replace the batteries
The batteries can only be inserted one
way—printed side facing up as shown on
the next page. The battery contact edges
can be sharp, take care when replacing the
batteries.
Remove the batteries if the remote is not going
to be used for a long time. This will help avoid
damage from leaking batteries. If leakage has
occurred the remote will need to be replaced as
leaking chemicals could be a risk if touched or
ingested.
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Only applies if you do not operate the Linear using the Wi-Fi app.
8 | Linear operation guide: 13562-B 02-19
• Replace the black bridging plate
Ensure you replace the black bridging plate
as this will reduce the risk of young children
getting access to the cell batteries.
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