Rinnai INF32N50M, INF32N60M, INF26EN60, INF26L50MA Datasheet

Continuous Flow & Instantaneous Water Heaters

WARRANTY BOOKLET

Rinnai Continuous Flow & Instantaneous Water Heating Products Warranty

Warranty Terms

The benets to the consumer given by this warranty are in addition to all other rights and remedies of the consumer under a law in relation to the goods or services to which the warrant relates.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Given installation and application is in accordance with the manufacturer’s specications and instructions as published at the date of installation, Rinnai will repair or replace goods free of charge in the event of defects arising from faulty materials and/or workmanship in accordance with the Warranty Terms in Table 1, Denitions, Warranty Conditions and Exclusions stated in this document.

Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Rinnai is not responsible for:

(a) costs for tradespeople that are not authorised Rinnai service providers; or

(b) any costs, including call-out costs for an authorised Rinnai service provider,

associated with a product which is determined upon inspection not to be covered by this warranty.

The consumer will be reimbursed by Rinnai for any reasonable costs associated with making a legitimate warranty claim against Rinnai which are not otherwise specied above.

Enquiries relating to Warranty claims for Rinnai products or services must be made by contacting Rinnai Australia. Contact details are on the back of this document.

Rinnai Continuous Flow and Instantaneous Hot Water Warranty 3

TABLE 1  CONTINUOUS FLOW & INSTANTANEOUS WATER HEATERS

Continuous/Instantaneous Water Heaters

Product Group Heat Exchanger All Other Components Labour

12 Years or Extended 25

Innity Models

Builders Models

Innity Enviro Models

Domestic Use

HD and HDC Models

(3)

Year Option

10 Years or Extended 15

(3)

Year Option

(3)

(1)

12 Years 3 Years

3 Years

(2)

3 Years

(2)

Hoto 10

Instantaneous

Innity Models

Innity Enviro Models

HD and HDC Models

Commercial Use

Hoto 10

Instantaneous

(3)(5)

(3)

(3)(5)

10 Years 3 Years 3 Years

1 Year 1 Year 1 Year

(6)

5 Year

1 Year 1 Year

1 Year 1 Year 1 Year

Accessories

SmartStart® Water Saver (REU-CUG1) 3 Years

Water Controllers 3 Years

Domestic Use

All other Accessories 1 Year

SmartStart® Water Saver (REU-CUG1) 1 Year

Water Controllers 1 Year

Commercial Use

All other Accessories

(4)

1 Year

(1) See terms and conditions for Extended Warranty Option (2) Five years if two or more controllers are installed in domestic applications. (3) The models in this table are unsuitable for solar hot water applications. Any failure or service issue when installed in a solar hot

water application is not covered by warranty. Exceptions to this are HD/HDC models for Rinnai Demand Duo commercial applications using solar boosting and models in this table converted by Rinnai specically for solar applications and for use in Rinnai solar hot water systems. See Conditions and Exclusions for more details.

(4) Accessories include pipe covers, recess boxes, security brackets, ue diverters and coaxial ueing. (5) These models must not be installed in areas where the temperature remains below 0°C for extended periods. Frost failures are

not covered by warranty (6) One year on heat exchanger when pre-set to 85 or 95°C.

4 Rinnai Continuous Flow and Instantaneous Hot Water Warranty

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