Rinnai INF32L50M, INF26IL50M, INF32L60M, INF26TL50MA Warranty Booklet
Gas Continuous Flow Water Heater
Warranty Booklet
Rinnai Gas Continuous Flow Water Heater
Product Warranty
Warranty Terms
The benets to the consumer given by this warranty are in addition to all other rights
and remedies of the consumer under a law in relation to the goods or services to
which the warrant relates.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Given installation and application is in accordance with the manufacturer’s
specications and instructions as published at the date of installation, Rinnai will
repair or replace goods free of charge in the event of defects arising from faulty
materials and/or workmanship in accordance with the Warranty Terms in Table 1,
Denitions, Warranty Conditions and Exclusions stated in this document.
Rinnai is responsible for reasonable costs associated with legitimate warranty claims,
including call-out of an authorised Rinnai service provider to inspect the faulty product.
Rinnai is not responsible for:
(a) costs for tradespeople that are not authorised Rinnai service providers; or
(b) any costs, including call-out costs for an authorised Rinnai service provider,
associated with a product which is determined upon inspection not to be covered
by this warranty.
The consumer will be reimbursed by Rinnai for any reasonable costs associated with
making a legitimate warranty claim against Rinnai which are not otherwise specied
above.
Enquiries relating to Warranty claims for Rinnai products or services must be made by
contacting Rinnai Australia. Contact details are on the back of this document.
Rinnai Gas Continuous Flow Water Heater Warranty Booklet 3
TABLE 1 - GAS CONTINUOUS FLOW & INSTANTANEOUS
WATER HEATERS
Gas Continuous Flow/Instantaneous Water Heaters
Product Group Heat Exchanger All Other Components Labour
12 Years or Extended
(3)(5)
(3)(5)
(3)
25 Year Option
10 Years or Extended
(3)
15 Year Option
(3)
(3)
(3)
(3)
(3)
(1)
(1)
12 Years 3 Years
12 Years 3 Years
10 Years 3 Years 3 Years
1 Year 1 Year 1 Year
1 Year 1 Year 1 Year
(6)
5 Years
1 Year 1 Year 1 Year
Innity Models
Builders Models
Innity Enviro Models
HD and HDC Models
Domestic Use
Hoto 10
Instantaneous
Innity Models
Innity Enviro Models
HD and HDC Models
Hoto 10
Commercial Use
Instantaneous
Accessories
SmartStart® Water Saver (REU-CUG1) 3 Years 3 Years
(2)
3 Years
(2)
3 Years
(2)
3 Years
(2)
1 Year 1 Year
3 Years
3 Years
3 Years
(2)
(2)
(2)
(2)
Water Controllers 3 Years 3 Years
Domestic Use
All other Accessories
(4)
1 Year 1 Year
SmartStart® Water Saver (REU-CUG1) 1 Year 1 Year
Water Controllers 1 Year 1 Year
Commercial Use
All other Accessories
(4)
1 Year 1 Year
(1) See terms and conditions for Extended Warranty Option.
(2) Five years if two or more controllers are installed in domestic applications.
(3) The models in this table are unsuitable for solar hot water applications. Any failure or service issue when
installed in a solar hot water application is not covered by warranty. Exceptions to this are HD/HDC models for
Rinnai Demand Duo commercial applications using solar boosting and models in this table converted by Rinnai
specically for solar applications and for use in Rinnai solar hot water systems. See Conditions and Exclusions
for more details.
(4) Accessories include pipe covers, recess boxes, security brackets, ue diverters and coaxial ueing.
(5) These models must not be installed in areas where the temperature remains below 0°C for extended
periods. Frost failures are not covered by warranty.
(6) One year on heat exchanger when pre-set to 85 or 95°C.
4 Rinnai Gas Continuous Flow Water Heater Warranty Booklet
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