PRODUCT RECORDS .......................................................................................................... 42
CONTACT INFORMATION .................................................................................................. 44
Rinnai Australia3Operation Manual
REGULATORY INFORMATION
Your Rinnai Continuous Flow water heater has been certified by the Australian Gas Association.
The A.G.A. Certification Number is shown on the data plate.
This Appliance must be installed correctly by an authorised person. The installation of gas, water, and
electricity must conform to local regulations.
The installation must also comply with the instructions supplied by Rinnai.
All dimensions referred to in these instructions are in millimetres, unless otherwise specified.
Please keep this instruction booklet in a safe place for future reference.
Notice to Victorian Consumers
This appliance must be installed by a person licensed with the Plumbing Industry Commission.
Only a licensed person will have insurance protecting their workmanship.
So make sure you use a licensed person to install this appliance and ask for your Compliance
Certificate. For Further information contact the Plumbing Industry Commission on 1800 015 129.
WARNING ABOUT HOT WATER
Heated water can be dangerous, especially for young
children and the infirm.
Water temperatures above 50°C can cause severe burns
instantly and may even result in death.
Those most at risk are children, disabled, elderly and the
infirm.
Hot water at 65°C (a very common hot water temperature in
Australia) can severely burn a child in less than half a second.
At 50°C it takes five minutes.
ALWAYS......
Test the temperature of the water with your elbow before placing your child in the bath, also
carefully feel water before bathing or showering yourself.
Supervise children whenever they are in the bathroom.
Make sure that the hot water tap is turned off tightly.
CONSIDER.....
Installing child proof tap covers or child resistant taps (both approaches will prevent a small
hand being able to turn on the tap).
Setting your appliance at a maximum temperature of 50°C (Contact Rinnai Australia).
NEVER…..
Leave a toddler in the care of another child. They may not understand the need to have the
water temperature set at a safe level.
Rinnai Australia4Operation Manual
FEATURES AND BENEFITS
Congratulations on purchasing the latest technology temperature controlled Rinnai continuous flow
water heating system.
•The Rinnai Continuous Flow water heater products NEVER RUN OUT of hot water. Whilst
electricity, water and gas supplies are connected, hot water is available whenever hot water taps are
open.
•Built into the main micro-processor is the facility to LIMIT THE MAXIMUM TEMPERATURE of the
hot water supplied. The water temperature may be limited to various values. This is particularly
useful when the hot water unit is installed where young children or the infirm may be using the hot
water.
•The Rinnai Continuous Flow water heater products are Fan-Assisted (power flued) appliances. This
makes them COMPACT, saving both floor and wall space.
•The temperature of hot water is CONSTANTLY MONITORED by a BUILT-IN SENSOR. If the
temperature of the hot water rises to more than 3°C above the selected temperature the burner is
turned OFF and only turned ON again when the temperature falls below the selected temperature.
•The burner lights automatically when the hot water tap is opened, and goes out when the tap is
closed. IGNITION IS ELECTRONIC, so there is no pilot light. When the hot water tap is off, no gas
is used.
•This Rinnai Continuous Flow water heater product is supplied with one “MC-503” wireless water
controller that is pre-programmed as a master controller.
•Additional ‘MC-503’ wireless water controllers are available as an optional extra.
•'Deluxe' or 'Universal' Water Controllers are also available as an optional extra. Depending on the
models chosen, these offer the following features:
•Bath fill function (Deluxe Bathroom Control Only).
•Voice Prompting (Deluxe Control Only).
•Clock (Deluxe Control Only).
•Up to four water controllers can be fitted. See page 10 for details.
•The "Smartstart®" system when fitted can pre-heat the water in the pipe-work between the water
heater and the hot water outlets. This results in water savings and reduces waiting time for heated
water at the outlets.
•Operating NOISE LEVEL IS VERY LOW.
•ERROR MESSAGES ARE DISPLAYED on the Water Controllers and Status Monitor*, assisting with
service. *All models in the range covered by this manual have a “Status Monitor”.
Rinnai Australia5Operation Manual
IMPORTANT INFORMATION
S
O
L
V
E
N
T
Max.
43°C
49°C
50°C
Kitchen
Kitchen
Bathroom
To clean your water controller(s) use a soft damp
cloth with a mild detergent.
Do Not use solvents!
Depending on the weather conditions and the length
of the pipe between the hot water unit and the outlet
in use, there may be a variation between the
temperatures displayed at the water controller(s) and
the temperature of the water at the outlet.
Whilst hot water outlets are open the set temperature
may be lowered. However they cannot then be raised
above 43°C. In addition transfer of 'priority' between
controllers is not possible. These are safety features.
There is no need to turn the water controller(s) off
after use. However, if you prefer to turn the water
controller(s) off, selected temperatures to a maximum
of 50°C will be stored in the system memory at all
times whilst mains power remains connected.
As a safety precaution, if a Kitchen Controller's
temperature is set above 50°C, transferring and then
returning 'priority' to the Kitchen Controller will result
in a default set temperature of 50°C being selected.
This is a safety feature.
Do Not push the On/Off button on any Controller
when the ‘Red’ water heater ‘In Use’ indicator is
illuminated as this will turn off the water heater
causing the water to go cold. Someone maybe in the
middle of having a shower or filling a bath.
Rinnai Australia6Operation Manual
IMPORTANT INFORMATION
NOTE
OFF!
HOT!
Filter
Drain
Gas
Valve
GasColdHot
Turn Water Off
Turn Gas Off
Drain Water
43°C
5
5
°
C
The range of Rinnai continuous flow water heaters referred to in this manual are
incompatible with solar water heating systems. A dedicated range of solar
compatible continuous flow water heaters is available from Rinnai.
Always check water temperature carefully before
use. Refer to the WARNING ABOUT HOT WATER
on "page 4" of this manual for important safety
information.
Do Not touch the unit cover or the flue outlet.
Do Not insert objects into the flue outlet.
Do Not spray water directly into the flue outlet.
Keep, trees, shrubs, etc. well clear of the flue outlet.
On colder days steam may discharged from the flue
outlet. This condition is normal for high efficiency
appliances and does not indicate a fault.
At low water flows, the hot water unit may extinguish
without warning. Opening the tap further will restart
the appliance.
Do Not Spray aerosols in the vicinity of this appliance
while it is in operation.
Do Not use or store flammable materials in or near
this appliance.
Do Not place articles on or against this appliance.
Do Not modify this appliance.
Do Not store pool chemicals near this appliance.
If freezing conditions are expected, turn off water and
gas and drain all water from the appliance. If power
and the automatic frost protection are connected,
freezing will be prevented. (Anti-frost protection is
fitted as standard equipment on External units and is
available as an optional extra on Internal Units).
The delivered water temperature is controlled
automatically. The flow may vary depending on the
delivery temperature selected and the ambient water
temperature.
Rinnai Australia7Operation Manual
OPERATION WITHOUT CONTROLLERS
HOTHOT
COLDCOLD
ON!ON!
ON!ON!
HOTHOT
COLDCOLD
OFF!OFF!
OFF!OFF!
CAUTION
Rinnai Continuous Flow water heater products do not use a pilot light.
When installed and operated without water controllers, the opening of any hot water tap will
automatically start the appliance.
Once water is flowing through the appliance the burner will be ignited by electronic ignition.
When the hot water tap is closed and water flowing through the appliance has stopped the burner
flame will extinguish.
Heated water can be dangerous, especially for young children and the infirm.
Water temperatures above 50°C can cause severe burns instantly and may even
result in death.
Those most at risk are children, disabled, elderly and the infirm.
Hot water at 65°C (a very common hot water temperature in Australia) can
severely burn a child in less than half a second. At 50°C it takes five minutes.
ALWAYS......
Test the temperature of the water with your elbow before placing your child in the
bath, also carefully feel water before bathing or showering yourself.
Supervise children whenever they are in the bathroom.
Make sure that the hot water tap is turned off tightly.
CONSIDER.....
Installing child proof tap covers or child resistant taps (both approaches will
prevent a small hand being able to turn on the tap).
Setting your appliance at a maximum temperature of 50°C (Contact Rinnai
Australia).
NEVER…..
Leave a toddler in the care of another child. They may not understand the need to
have the water temperature set at a safe level.
Rinnai Australia8Operation Manual
GENERAL WATER CONTROL INFORMATION
NOTE
NOTE
RADIO COMMUNICATIONS
Rinnai wireless water controllers are classified as short range radio communications devices and
referred to as Low Interference Potential Devices (LIPD’s) in AS/NZS 4268*. As such, they operate in
the same radio frequency spectrum as many other devices classified as LIPD’s such as garage door
openers and keyless automobile entry systems. Although interference with other LIPD's is unlikely, it
is not guaranteed interference will not occur.
Rinnai wireless water controllers must not be used in the vicinity of other devices if radio interference
with such devices could result in a dangerous situation, unless it is verified that interference will not
occur. Possible examples are medical devices and fire alarms.
*AS/NZS 4268 ‘Radio Equipment and systems – short range devices – Limits and methods of
measurement’.
WATER RESISTANCE
The MC-503RC Wireless water controller is a water resistant device, however
excessive exposure to water such as immersion may result in damage to the
controller.
• DO NOT immerse the controller into water.
• AVOID direct exposure to water or steam as these conditions may cause a
malfunction.
• ALWAYS AVOID exposure to water when the battery compartment is open.
• When cleaning your water controller use ONLY a damp cloth and a mild detergent.
MAXIMUM DELIVERY TEMPERATURES
Rinnai continuous flow water heaters are factory pre-set to various maximum delivery temperatures
depending on model and their intended application. For the majority of applications, the factory preset temperature is appropriate. In the unlikely event this is not the case this setting can be increased
or decreased by an authorised person such as a licensed plumber.
This does not apply to “50 degree compliant” models. To meet the regulatory
requirements the maximum delivery temperature is factory set and sealed.
Factory pre-set delivery temperatures for the various models are as follows:
MODEL NUMBERMODEL NAMEFACTORY “PRE-SET”
MAXIMUM DELIVERY
TEMPERATURE (°C)
REU- VRM2626WDINFINITY 26 Touch60Yes
REU- VRM2626WD-50
Note: The model number is written on the dataplate on the left hand side of appliance
INFINITY 26 Touch
- 50°C Compliant
50No
CAN FACTORY “PRE-SET”
MAXIMUM DELIVERY
TEMPERATURE BE CHANGED
BY AN AUTHORISED
PERSON?
Water controllers allow precise temperature control by the user. When used correctly, the hot water
unit will deliver the selected temperature, even when the water flow is varied, or more than one tap is
in use. Each water controller can be individually programmed, however the water heater can only
deliver one set temperature at any time. The available temperatures (°C) are as follows:
Bathroom Controller (used in bathrooms, ensuites, toilets and laundry):
Hot Water Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C
Whilst hot water outlets are open the set temperature may be lowered. However the set temperature
cannot then be raised above 43°C. In addition transfer of 'priority' between controllers is not possible.
These are safety features.
Rinnai Australia9Operation Manual
GENERAL WATER CONTROL INFORMATION
Suggested temperatures are:
Kitchen 50°C ~ 55°C*, Shower 37°C ~ 43°C
* Temperature may not be available on all installations. Rinnai water heaters can be programmed to deliver higher temperatures
via the kitchen controller. Contact Rinnai for more details.
These temperatures are suggestions only. You may find higher or lower temperatures more
comfortable. Maintaining lower temperatures helps save energy. To obtain water temperatures lower
than 37°C simply add cold water.
The temperature of outgoing hot water is constantly monitored by a built-in sensor. If the temperature
of the outgoing hot water rises to more than 3°C above the selected temperature shown on the digital
monitor, the burner will automatically go out. The ‘In Use’ indicator will also go out. The burner will
ignite again once the outgoing hot water temperature falls to that shown on the digital monitor.
Wireless water controllers can be fitted along with wired 'Universal' and 'Deluxe' water controllers.
Wireless and Universal water controllers allow temperature selection only. Deluxe water controllers
allow temperature selection, have a clock function and on the Deluxe Bathroom water controller BC100V a shower saver / bath fill function is also available.
Available configurations for Wireless and Wired Water Controllers:
A maximum of 4 wireless water controllers can be fitted with the
For Wireless Only
Installations
following limitation:
Only ONE
NOT
MC-503RC can be set as the Master Controller.
compatible with MC-502RC wireless water controllers.
For Combination
Wired & Wireless
Installations
A maximum of 4 water controllers can be fitted. Any combination of
deluxe, universal and wireless controllers can be used with the following
limitations:
Only ONE
MC-91Q (when programmed as a master controller) or a MC-503RC water
controller. Note that when a MC-100V is fitted it will always function as a
master controller, this is the default setting and can not be changed.
Up to TWO
The FOURTH
or a MC-91Q.
NOT
master controller can be installed. This can be a MC-100V, a
BC-100V water controllers can be installed.
water controller in any installation MUST BE a MC-503RC
compatible with MC-502RC wireless water controllers.
Rinnai Australia10Operation Manual
WIRELESS WATER CONTROLLERS
Used to start and stop the Smartstart® preheat
unit (when fitted).
See Smartstart® Operation on page 14.
PREHEAT BUTTON
Used to switch the water heater on and off.
ON/OFF BUTTON
Used to transfer control priority between the
water controllers. The controller with priority
has command of the hot water delivery
temperature.
TRANSFER BUTTON
These buttons are used to select the water
temperature.
WATER TEMPERATURE
UP AND DOWN BUTTONS
Used to switch Child Lock function on and off.
CHILD LOCK BUTTON
Full battery indicator.
Low battery indicator.
Replace battery indicator, when flashing.
BATTERY STATUS
WATER HEATER 'In Use' INDICATOR
Indicates that the water heater is in operation
and delivering hot water.
Signal strength indicator
Strong signal Weak signal
Out of range indicator
Communications indicator
COMMUNICATIONS STATUS
Indicates the selected hot water temperature.
WATER TEMPERATURE INDICATOR
This indicator illuminates when the water
controller is in control of water delivery
temperature.
This indicator illuminates when the
Smartstart® preheater (when fitted) has
been activated.
This Child Lock indicator illuminates when
the child lock has been activated.
WATER CONTROLLER
STATUS INDICATORS
Ready to use
HOTHOT
COLDCOLD
ON!ON!
Ready to use
NOTE
CAUTION
ABOUT THE WIRELESS WATER CONTROLLER (MC-503RC)
TURNING ON THE WATER HEATER.
When the water heater is in the ‘Off’ condition only the communications
and battery status indicators are displayed on the digital monitor.
To turn the water heater ‘On’, press the On/Off button once (if Child lock
is activated see page 12). The communications indicator will
briefly illuminate to confirm that a signal has been sent to the transceiver
connected to the water heater.
The transfer indicator and the water temperature display will flash until
communication between the controller and transceiver is complete. When
the display stops flashing the water heater is ready to supply hot water.
ADJUSTING TEMPERATURE
Simply press the 'hot water temp' or buttons until the required
temperature is displayed on the digital monitor. The water temperature
and any active status indicator will flash until communication
between controller and transceiver is complete. DO NOT open the hot
water tap until the flashing stops and the desired temperature is displayed.
To operate the water heater, open any hot water tap. This will
automatically light the burner, providing hot water. The ‘In Use’ indicator
will illuminate on the water controller.
Once the hot water is running, if the set temperature is either too hot or
cold press the or buttons until the desired temperature is reached.
Whilst hot water outlets are open the set temperature may be
lowered to a minimum of 37°C. For safety, it cannot then be
raised above 43°C until all hot water taps are closed.
If the water heater is turned ‘Off’ whilst hot water taps are
open it can not be turned back ‘On’ until all hot water taps
have been closed.
Always check water temperature at the outlet before use.
A parent or carer should always check the temperature
Rinnai Australia11Operation Manual
before a child is placed in contact with hot water, see page 4.
WIRELESS WATER CONTROLLERS
NOTE
3 seconds
NOTE
TRANSFERRING PRIORITY BETWEEN WATER CONTROLLERS
To control the water delivery temperatures when using two or more
controllers it is necessary to have priority transferred to the water
controller you wish to use.
An illuminated Transfer indicator confirms that the desired water
controller is in control of the water delivery temperature.
If the Transfer indicator is not illuminated press the ‘Transfer’
button to transfer priority to the desired water controller.
The Transfer indicator on the water controller will now illuminate to
indicating that priority has been transferred and that the water heater is
ready to supply hot water once a hot water tap is opened.
Whilst hot water taps are open transfer of 'priority' between controllers is not possible.
This is a safety feature.
HOT WATER CONTROL
Temperatures higher than 50°C should only be able to be selected on the controller
labelled ‘Master’ controller (used in the kitchen), not on those labelled ‘Bathroom’
controllers. This helps minimise the risk of burns.
The wireless transceiver has been incorrectly assigned if temperatures in excess of
50°C are able to be selected on controllers used in bathrooms, ensuites, toilets and
laundries. Re-assign the wireless transceiver if this is the case. See “UN-ASSIGNING
AND RESETTING WIRELESS WATER CONTROLLERS” on page 36 and “INSTALLING
WIRELESS WATER CONTROLLERS” on page 34
USING CHILD LOCK FUNCTION
The Child Lock function is designed to prevent small children or the infirm
from operating the wireless controllers.
To Activate the Child Lock
To activate the Child Lock function press the button for 3 seconds. The
Child Lock indicator will illuminate to confirm that the function is now
active. Once activated only the initiating controller can then deactivate this
function?
To Deactivate the Child Lock
To deactivate the Child Lock function press the button for 3 seconds.
The Child Lock indicator will go out to show that the function is no
longer active.
Child lock only applies to the water controller initiating the function and can be
activated / de-activated regardless of priority status or whether the water heater is
in the ‘On’ or ‘Off’ condition.
While the child lock is activated only the ‘Child Lock’ control and the ‘Off’
control are functional from that controller.
When the water heater is turned ‘Off’ while Child lock is activated it can not be turned
‘On’ again from a controller where the Child lock is activated.
If the water heater is turned ‘Off’ whilst hot water outlets are open it can not be turned
back ‘On’ until all hot water outlets have been closed.
Child lock is de-activated during a battery change or when batteries fail.
Rinnai Australia12Operation Manual
WIRELESS WATER CONTROLLERS
Battery charge level OK.
Battery charge level is low.
Batteries need replacing (when flashing)
15324
Insert batteries observing
the correct polarity as
indicated inside the
battery compartment
Turn battery
compartment
cover one full turn
anti-clockwise
to open
Align marks and
turn batter y
compartment
cover one full turn
clockwise to
close
IMPORTANT
WIRELESS WATER CONTROLLERS BATTERIES
Wireless water controllers use 2 x
1.5V AAA batteries. The battery
symbol in the display monitor
indicates the remaining charge in
one of three levels.
To replace the batteries:
Before attempting to change the batteries first ensure that all moisture has been removed from the
water controller. Failure to do so may allow water to enter the water controller causing damage.
1.Remove the controller from the wall mounting bracket.
2.To open the battery compartment turn the battery compartment cover a full turn anti-clockwise.
3.Insert the batteries observing the correct polarity as shown on the rear of the controller.
4.To close the battery compartment align the " " and " " marks on the battery compartment
cover and the controller body. Then turn the battery compartment cover a full turn clockwise to
obtain the correct seal.
5.Return the controller to the wall mounting bracket.
Use only 2 x 1.5V AAA alkaline batteries.
DO NOT
• mix old and new batteries.
• use different types of batteries at the same time.
• heat or expose to flame.
• take apart or short circuit.
• attempt to recharge alkaline batteries.
• use batteries if their covering has been damaged or peeled off.
Battery life is approximately 1 year.
• Dispose of used batteries according to the manufacturers instructions.
Remove batteries if the water controller is not going to be used for a long period. This
will help avoid damage from leaking batteries.
Rinnai Australia13Operation Manual
WIRELESS SMARTSTART PRE-HEAT OPERATION
4
8
7
5
TRANSFER
INDICATOR
5
TEMPERATURE
BUTTONS
6
WATER HEATER
'IN USE' INDICATOR
7
TRANSFER
BUTTON
8
ON/OFF
BUTTON
4
DIGITAL
MONITOR
3
Used to start and stop 'Smartstart ®'
preheater.
PREHEAT BUTTON
1
Indicates that 'Smartstart ®'
preheater is activated*
PREHEAT INDICATOR
2
6
1
3
2
38563
127
NOTE
ABOUT THE SMARTSTART® PRE-HEAT SYSTEM
Preheat Function
The “Preheat” function works in conjunction with various Rinnai water heater models and the
separately installed and optional Rinnai “Smartstart®” module.
When the “Preheat” function is activated and used in accordance with these instructions, water in the
pipework connected between the water heater and the hot water outlets in your house is warmed
before any outlets are opened. This results in water savings and added convenience.
The preheat function is activated as follows:
1.Ensure that the hot water unit is on (temperature digits are displayed in the digital monitor ).
If more than one controller is fitted press the ‘Transfer’ button to pass on priority to your
desired controller. The ‘Transfer’ indicator will illuminate to confirm that priority has been
assigned to this controller and that the hot water unit is ready to deliver hot water.
2.Select the desired temperature using the 'Temperature' buttons until the required
temperature is displayed in the digital monitor .
3.Press the ‘Preheat’ button once. The ‘Preheat’ indicator and the ‘In Use’ indicator will
illuminate, signifying that the preheat system has been activated.
4.Wait approximately two minutes before opening an outlet. This will allow the water in the
pipework to be warmed.
The waiting time may be longer or shorter than two minutes depending on your
particular installation configuration.
The preheat function is cancelled 5 minutes after activation and the ‘Preheat’
indicator will go out. This is to conserve energy. To reactivate, simply repeat steps
2-4 above.
Other Water Controller Functions
Water controller functions such as temperature control and transfer of priority between multiple
controllers are not affected by the operation of the preheat. Such functions are described in the
applicable sections of this manual.
Rinnai Australia14Operation Manual
* If the ‘Preheat’ button is pressed and the ‘Smartstart®’ preheat unit is not
installed, the ‘Preheat’ indicator will still light but there will be no preheat
function. The ‘Preheat’ indicator will go out after a short time and will not affect
the other functions of the water controller or water heater.
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